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Customer Experience

19 Reviews   •   Poor   •   2/5


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Description

At Zenon, we draw inspiration from the richness of Greek mythology and the world’s flavours. Zenon is a gastronomic adventure, a feast that pays homage to the gods. We serve not merely meals but curate culinary journey that resonates with the discerning plates of our patrons, reflecting in the diversity and dynamism of the vibrant city in which we reside.

Our diverse menu, inspired by the Mediterranean and enlivened with exotic Asian flavours, showcase the world’s most luxurious and freshest ingredients akin to divine ambrosia and nectar of Olympus.

Products and Services
  • Restaurant & Lounge
Location
Contact Details
  • https://zenonrestaurant.com/
  • +97148377222
  • [email protected]
  • Kempinski Central Avenue - Ground Level - Downtown Dubai Dubai United Arab Emirates
  • Downtown Dubai
  • Dubai (UAE)
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Latest Reviews
Privaye
  United Arab Emirates

Review

I was going to give 5 stars until this happened: the bill came, the waitress seemed kind and so I thought I’d tell her to add 10% tip which was around 300 dirhams ($80), she added it and I paid the bill and all was done. Then when my date went to the bathroom, I decided to look at the bill in detail out of curiosity (something didn’t add up in my head) and I noticed there was in fact 50% more alcoholic drinks compared to what I ordered.. I called the waitress to tell her and she said she was “sorry” and that it was a “mistake” and that she will fix it .. when she got the machine to reverse the transaction she put the new amount and immediately added the 10% tip on her own.. At that point i realized it was probably not a “mistake” because there seemed to be a constant need to overcharge.. even when recommending dishes it seemed like the only delicious ones were the caviar and lobster which coincidentally happened to be the most expensive lol.. I’m not a cheapskate I don’t look at that stuff but it’s the principle and thought that counts, I go out 4-5x a week to fine dining in the city so it’s not that I’m looking to be tight, but as I said it’s the idea behind it.. even when I was trying to be nice and generous, which wasn’t deserving. At that moment I didn’t even wanna give 1 cent tip.. but I thought to myself I don’t wanna make a scene especially that I’m inviting someone, let them just take the 300 dirhams if it will do a major change for them however I promised myself that I would never come back or recommend the place to my friends. Anyway, the decor and vibe of the place is nice, same as anywhere else in dubai ..

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28-02-2024

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Reviews
Privaye
  United Arab Emirates

Review

I was going to give 5 stars until this happened: the bill came, the waitress seemed kind and so I thought I’d tell her to add 10% tip which was around 300 dirhams ($80), she added it and I paid the bill and all was done. Then when my date went to the bathroom, I decided to look at the bill in detail out of curiosity (something didn’t add up in my head) and I noticed there was in fact 50% more alcoholic drinks compared to what I ordered.. I called the waitress to tell her and she said she was “sorry” and that it was a “mistake” and that she will fix it .. when she got the machine to reverse the transaction she put the new amount and immediately added the 10% tip on her own.. At that point i realized it was probably not a “mistake” because there seemed to be a constant need to overcharge.. even when recommending dishes it seemed like the only delicious ones were the caviar and lobster which coincidentally happened to be the most expensive lol.. I’m not a cheapskate I don’t look at that stuff but it’s the principle and thought that counts, I go out 4-5x a week to fine dining in the city so it’s not that I’m looking to be tight, but as I said it’s the idea behind it.. even when I was trying to be nice and generous, which wasn’t deserving. At that moment I didn’t even wanna give 1 cent tip.. but I thought to myself I don’t wanna make a scene especially that I’m inviting someone, let them just take the 300 dirhams if it will do a major change for them however I promised myself that I would never come back or recommend the place to my friends. Anyway, the decor and vibe of the place is nice, same as anywhere else in dubai ..

ADVANTAGESDISADVANTAGES


28-02-2024

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