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Customer Experience

Customer Experience

273 Reviews   •   Average   •   3/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

46%

Great

0%

Average

0%

Poor

0%

Bad

54%

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Description

One of the things that I value most about Union Insurance, is our ability to adapt to a world where change seems to be the only constant. We are living in an era of digital transformation. At UIC, this doesn’t just mean using technology more prolifically. It also includes extending the ways in which it is used.

Our clients trust Union Insurance because they know we understand that markets and market conditions are continually evolving; a condition that creates new risks, which in turn, requires new products. We are able to help our clients prepare themselves for almost any unforeseen hazard because our qualified technical team works hand-in-hand with clients to prepare policies that provide comprehensive coverage. This has enabled us to provide customers with a seamless experience, create a deeper connection, and to offer more meaningful services.

Union Insurance has always been a company that values people. We see them as individuals, not as a resource. It begins with our staff, whom we treat with care and respect. But it also extends to our customers, who enjoy a level of customer service far above average, thanks to our skilled and motivated employees. They are the ones who make it possible for us to provide advanced protection and risk management to individuals, business owners and government entities. They also ensure a friendly, quick, and efficient experience, every time a client (or potential client) engages with us.

The formula for our innovative products and superior customer service is simple. We foster a corporate culture that is open, empowering, and collegial to ensure that our technical team, and all members of our staff, serve clients to the best of their ability.

Products and Services
  • Car Insurance
  • Health Insurance
  • Life Insurance
  • Travel Insurance
  • Home Insurance
  • Yacht Insurance
Contact Details
  • https://www.unioninsurance.ae/
  • +97180084248
  • [email protected]
  • Single Business Tower Sheikh Zayed Road Dubai United Arab Emirates
  • Al Safa
  • Dubai (UAE)
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Reviews

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Latest Reviews
Everleigh
  United States

Recover Your Lost Funds

After losing 40,000$ to an online scam, I felt completely helpless. I contacted my bank and local authorities, but there was little progress in recovering my money. A friend then recommended Mrs. Melissa Gilbert, and their team handled my case with professionalism and care from the very beginning. They kept me informed throughout the process and, to my surprise, successfully recovered my full funds within just a few days. I’m truly grateful for their support and expertise. I highly recommend their services to anyone dealing with online scams or financial fraud. Contact Details: WhatsApp: +44 (778) 227-6032 Email: [email protected]

ADVANTAGESDISADVANTAGES

Disappointing


25-05-2026

TOMS
  United Arab Emirates

Union Insurane

No response from them, only the first correspondence will come, saying that they are working on our request after that, no response, very bad service, horrible.

ADVANTAGESDISADVANTAGES

Disappointing Miserable Ridiculous Unprofessional Not Client-oriented


08-03-2025

Mohd shahriar chowdhury
  Bangladesh

Super secure plan

I have taken super secure plan though Rakbank. Rakbank working as a broker of union insurance

ADVANTAGESDISADVANTAGES

Dishonest Fake Fraudulent Miserable Misleading Scam Terrible Untrustworthy


29-03-2024

GOKULRAJ
  United Arab Emirates

VERY BAD CUSTOMER SERVICE

I have taken a Super Secure saving plan and from the time I have taken the policy the agent i dealt with resigned and no assignment of new agent,

No reply to my emails and calls never attended. Such bad company that I will never recommend to anyone for any insurance

Email used [email protected]
Called 043787777

ADVANTAGESDISADVANTAGES

Disappointing Incompetent Ridiculous Terrible Untrustworthy Not Client-oriented


23-01-2024

abram sunil
  India

Super secure insurance – not responsing properly

Super secure insurance – not responsing properly.
Not providing fund valulation statement.
No idea about the funds after investing.

ADVANTAGESDISADVANTAGES

Awkward Disappointing Inattentive Incompetent Unpleasant Unprofessional Not Client-oriented


20-11-2023

xxx
  United Arab Emirates

Life Insurance

Very very disappointing

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Expensive


08-08-2023

Neha
  United Arab Emirates

Not repaying after maturity even

Don’t take policy I paid for 5 yrs my policy matured in month of Aug 2022 till today mid Oct 2022 m waiting for funds statement real cheats

ADVANTAGESDISADVANTAGES

Disappointing


17-10-2022

Samuel |   Verified
  United Arab Emirates

Delightful

It was a great option to use their auto insurance services. They were pleasant to deal with and provided prompt service at reasonable costs.

ADVANTAGESDISADVANTAGES

Attentive Helpful


23-05-2022

Vivek |   Verified
  United Arab Emirates

Efficient

Choosing their auto insurance services was a wise decision. They were friendly and provided prompt service, and their prices were reasonable.

ADVANTAGESDISADVANTAGES

Attentive Professional


30-04-2022

Charles |   Verified
  United Arab Emirates

Affordable

It was a good decision to choose their auto insurance services they were helpful and delivered quick services and their prices are also reasonable.

ADVANTAGESDISADVANTAGES

Fast Helpful


03-03-2022

Cana |   Verified
  Antarctica

Fantastic

Because I was interested in obtaining their health insurance, I called their customer care department. They explained all I needed to know about the insurance papers I needed to give and the charges involved. The group has a wealth of information.

ADVANTAGESDISADVANTAGES

Amazing Clean


09-02-2022

Eni |   Verified
  United Arab Emirates

Exemplary

I phoned their customer service department since I was interested in purchasing their health insurance. They clarified all I needed to know about the insurance paperwork I needed to provide, as well as the costs. The team is extremely knowledgeable.

ADVANTAGESDISADVANTAGES

Amazing Decent


09-02-2022

Nikolaj |   Verified
  United Arab Emirates

Convenient

I contacted their customer service team because I wanted to take health insurance from them. They clarified everything regarding the insurance documents requested from me along with the prices as well. Very knowledgeable team.

ADVANTAGESDISADVANTAGES

Convenient Knowledgeable


20-04-2021

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Reviews
Everleigh
  United States

Recover Your Lost Funds

After losing 40,000$ to an online scam, I felt completely helpless. I contacted my bank and local authorities, but there was little progress in recovering my money. A friend then recommended Mrs. Melissa Gilbert, and their team handled my case with professionalism and care from the very beginning. They kept me informed throughout the process and, to my surprise, successfully recovered my full funds within just a few days. I’m truly grateful for their support and expertise. I highly recommend their services to anyone dealing with online scams or financial fraud. Contact Details: WhatsApp: +44 (778) 227-6032 Email: [email protected]

ADVANTAGESDISADVANTAGES

Disappointing


25-05-2026

TOMS
  United Arab Emirates

Union Insurane

No response from them, only the first correspondence will come, saying that they are working on our request after that, no response, very bad service, horrible.

ADVANTAGESDISADVANTAGES

Disappointing Miserable Ridiculous Unprofessional Not Client-oriented


08-03-2025

Mohd shahriar chowdhury
  Bangladesh

Super secure plan

I have taken super secure plan though Rakbank. Rakbank working as a broker of union insurance

ADVANTAGESDISADVANTAGES

Dishonest Fake Fraudulent Miserable Misleading Scam Terrible Untrustworthy


29-03-2024

GOKULRAJ
  United Arab Emirates

VERY BAD CUSTOMER SERVICE

I have taken a Super Secure saving plan and from the time I have taken the policy the agent i dealt with resigned and no assignment of new agent,

No reply to my emails and calls never attended. Such bad company that I will never recommend to anyone for any insurance

Email used [email protected]
Called 043787777

ADVANTAGESDISADVANTAGES

Disappointing Incompetent Ridiculous Terrible Untrustworthy Not Client-oriented


23-01-2024

abram sunil
  India

Super secure insurance – not responsing properly

Super secure insurance – not responsing properly.
Not providing fund valulation statement.
No idea about the funds after investing.

ADVANTAGESDISADVANTAGES

Awkward Disappointing Inattentive Incompetent Unpleasant Unprofessional Not Client-oriented


20-11-2023

xxx
  United Arab Emirates

Life Insurance

Very very disappointing

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Expensive


08-08-2023

Neha
  United Arab Emirates

Not repaying after maturity even

Don’t take policy I paid for 5 yrs my policy matured in month of Aug 2022 till today mid Oct 2022 m waiting for funds statement real cheats

ADVANTAGESDISADVANTAGES

Disappointing


17-10-2022

Samuel |   Verified
  United Arab Emirates

Delightful

It was a great option to use their auto insurance services. They were pleasant to deal with and provided prompt service at reasonable costs.

ADVANTAGESDISADVANTAGES

Attentive Helpful


23-05-2022

Vivek |   Verified
  United Arab Emirates

Efficient

Choosing their auto insurance services was a wise decision. They were friendly and provided prompt service, and their prices were reasonable.

ADVANTAGESDISADVANTAGES

Attentive Professional


30-04-2022

Charles |   Verified
  United Arab Emirates

Affordable

It was a good decision to choose their auto insurance services they were helpful and delivered quick services and their prices are also reasonable.

ADVANTAGESDISADVANTAGES

Fast Helpful


03-03-2022

Cana |   Verified
  Antarctica

Fantastic

Because I was interested in obtaining their health insurance, I called their customer care department. They explained all I needed to know about the insurance papers I needed to give and the charges involved. The group has a wealth of information.

ADVANTAGESDISADVANTAGES

Amazing Clean


09-02-2022

Eni |   Verified
  United Arab Emirates

Exemplary

I phoned their customer service department since I was interested in purchasing their health insurance. They clarified all I needed to know about the insurance paperwork I needed to provide, as well as the costs. The team is extremely knowledgeable.

ADVANTAGESDISADVANTAGES

Amazing Decent


09-02-2022

Nikolaj |   Verified
  United Arab Emirates

Convenient

I contacted their customer service team because I wanted to take health insurance from them. They clarified everything regarding the insurance documents requested from me along with the prices as well. Very knowledgeable team.

ADVANTAGESDISADVANTAGES

Convenient Knowledgeable


20-04-2021

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