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Customer Experience

Customer Experience

375 Reviews   •   Excellent   •   5/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Delightful Excellent Fantastic Fast Friendly Helpful Honest Optimal Perfect Satisfying Professional Well-located Affordable Decent Tasty
Misleading


Excellent

80%

Great

13%

Average

7%

Poor

0%

Bad

0%

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Description

Since its beginning over 45 years ago, Tony Roma’s has been focused on serving its signature Baby Back Ribs. The company has won numerous awards across the country for the “Best Ribs” and also has won nationally acclaimed industry recognition as “The Best Ribs in America.”

Tony Roma’s is not just a place for ribs anymore. We have expanded our menu to focus on variety for all guests; not just rib eaters. We have an extensive selection of Steaks and Seafood entrees along with the most unique appetizers and mini desserts in our segment today. We have redesigned our buildings and our service to meet the ever-changing mindset of our guests.

Products and Services
  • Ribs
  • Seafood
  • Steak
Location
Contact Details
  • https://www.tonyromas.ae/
  • +97142999629
  • [email protected]
  • Dubai Marina Walk Trident Marinascape Building, Shop No. 18 Dubai United Arab Emirates
  • Dubai Marina
  • Dubai (UAE)
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Reviews

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Latest Reviews
Rio
  United Arab Emirates

The carrot cake

When we arrived, Ms. Joy, the staff attendant, gave us a warm welcome. We casually mention to her that it’s one of our friends’ birthdays and inquire if there is any cake or other freebie available. And the lady said, Yeah, sure, we can arrange something. Since our languages were similar, we assumed that we could understand one another.
And when we’re done with our main course, we follow up with our request, they serve us a nice piece of carrot cake with a greeting. And we really do appreciate it.
Surprisingly, as we get our bill, the cake was on the bill even though we had assumed it was free as complimentary.
If they inform us that it is not free, that’s okay; then we might have selected a cake that was more to our liking. The meal was excellent, yet there was a hint of dishonesty there. Lesson learned, next time we need to assured first if it’s free or not, so we can decide a cake that we want… 🥺😄😅

ADVANTAGESDISADVANTAGES

Friendly Decent

Misleading



10-11-2023

Bonnie |   Verified
  Italy

Fantastic

I went to this restaurant in Dubai and it was fantastic the food was all good and staffs were all attentive and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Attentive Satisfying


23-04-2022

Knox |   Verified
  United Arab Emirates

Very tasty food!

The food served at this restaurant is very tasty. Also, the staff is so professional and friendly!

ADVANTAGESDISADVANTAGES

Friendly Professional Tasty


11-04-2022

Anna |   Verified
  United Arab Emirates

Fresh

Their seafood was yum and so fresh, I have tried it and it was the best seafood I have tried here, totally recommended.

ADVANTAGESDISADVANTAGES

Advisable Optimal


06-03-2022

Rayna |   Verified
  United Arab Emirates

Perfect atmosphere!

The atmosphere at this restaurant was really perfect. I was so happy with my experience and definitely, I would always love to come back again as the food was delicious and very fresh.

ADVANTAGESDISADVANTAGES

Delightful Perfect


07-11-2021

Samreen |   Verified
  United Arab Emirates

Good

When I was in the UAE, I had a real steak, which was delicious, and the servers were attentive and friendly. Overall, it was a nice experience.

ADVANTAGESDISADVANTAGES

Amazing Fantastic


27-10-2021

Divya |   Verified
  United Arab Emirates

Delightful

I had the pleasure of dining at a fantastic restaurant. I’ve gone here twice and had a great time both times; the cafe’s décor is one-of-a-kind and spectacular, and the food was delicious; I’m confident I’ll be back.

ADVANTAGESDISADVANTAGES

Helpful Affordable


26-10-2021

Fidha |   Verified
  United Arab Emirates

Fantastic

When I was in the UAE, I had a real steak, which was amazing, and the servers were friendly and efficient in their service. It was, on the whole, a positive experience.

ADVANTAGESDISADVANTAGES

Amazing Honest


26-10-2021

Samuel |   Verified
  United Arab Emirates

Satisfying

When I visited the UAE, I had the real steak, which was delicious, and the servers were courteous and quick in serving the dish. Overall, it was a pleasant experience.

ADVANTAGESDISADVANTAGES

Amazing Excellent


30-09-2021

Idiola |   Verified
  United Arab Emirates

Well-located!

The location of this restaurant is very convenient. Moreover, the food was very delicious and the service was perfect! Recommended.

ADVANTAGESDISADVANTAGES

Fantastic Well-located


03-06-2021

Harley |   Verified
  Ireland

Authentic Steak

I have tried the authentic steak here when visited UAE, it was yum, the waiters were attentive and fast in serving the food, overall it was good.

ADVANTAGESDISADVANTAGES

Attentive Fast


17-05-2021

Macsen |   Verified
  United Arab Emirates

Delicious food

The food served at this restaurant is very delicious and fresh! Also, the staff is perfect and very friendly. Totally recommended!

ADVANTAGESDISADVANTAGES

Friendly Tasty


12-05-2021

Sierra |   Verified
  Austria

Outstanding

I have tried the authentic steak here, when visited UAE, it was delicious, their customer services are good and they are super quick in serving the fresh hot food.

ADVANTAGESDISADVANTAGES

Fast Tasty


11-05-2021

Megan |   Verified
  United Arab Emirates

The best seafood!

This is the best restaurant I’ve ever tried. The seafood served here is very fresh and tastes amazing! Also, the staff is friendly, helpful, and the service is perfect!

ADVANTAGESDISADVANTAGES

Amazing Friendly Helpful


02-05-2021

Zariah |   Verified
  Spain

Superb

I have tried the delicious steaks and the shrimps here when visited UAE, it was seriously awesome, I really enjoyed the amazing food here, and I would love to come to this place again.

ADVANTAGESDISADVANTAGES

Amazing Excellent


02-05-2021

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Reviews
Rio
  United Arab Emirates

The carrot cake

When we arrived, Ms. Joy, the staff attendant, gave us a warm welcome. We casually mention to her that it’s one of our friends’ birthdays and inquire if there is any cake or other freebie available. And the lady said, Yeah, sure, we can arrange something. Since our languages were similar, we assumed that we could understand one another.
And when we’re done with our main course, we follow up with our request, they serve us a nice piece of carrot cake with a greeting. And we really do appreciate it.
Surprisingly, as we get our bill, the cake was on the bill even though we had assumed it was free as complimentary.
If they inform us that it is not free, that’s okay; then we might have selected a cake that was more to our liking. The meal was excellent, yet there was a hint of dishonesty there. Lesson learned, next time we need to assured first if it’s free or not, so we can decide a cake that we want… 🥺😄😅

ADVANTAGESDISADVANTAGES

Friendly Decent

Misleading



10-11-2023

Bonnie |   Verified
  Italy

Fantastic

I went to this restaurant in Dubai and it was fantastic the food was all good and staffs were all attentive and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Attentive Satisfying


23-04-2022

Knox |   Verified
  United Arab Emirates

Very tasty food!

The food served at this restaurant is very tasty. Also, the staff is so professional and friendly!

ADVANTAGESDISADVANTAGES

Friendly Professional Tasty


11-04-2022

Anna |   Verified
  United Arab Emirates

Fresh

Their seafood was yum and so fresh, I have tried it and it was the best seafood I have tried here, totally recommended.

ADVANTAGESDISADVANTAGES

Advisable Optimal


06-03-2022

Rayna |   Verified
  United Arab Emirates

Perfect atmosphere!

The atmosphere at this restaurant was really perfect. I was so happy with my experience and definitely, I would always love to come back again as the food was delicious and very fresh.

ADVANTAGESDISADVANTAGES

Delightful Perfect


07-11-2021

Samreen |   Verified
  United Arab Emirates

Good

When I was in the UAE, I had a real steak, which was delicious, and the servers were attentive and friendly. Overall, it was a nice experience.

ADVANTAGESDISADVANTAGES

Amazing Fantastic


27-10-2021

Divya |   Verified
  United Arab Emirates

Delightful

I had the pleasure of dining at a fantastic restaurant. I’ve gone here twice and had a great time both times; the cafe’s décor is one-of-a-kind and spectacular, and the food was delicious; I’m confident I’ll be back.

ADVANTAGESDISADVANTAGES

Helpful Affordable


26-10-2021

Fidha |   Verified
  United Arab Emirates

Fantastic

When I was in the UAE, I had a real steak, which was amazing, and the servers were friendly and efficient in their service. It was, on the whole, a positive experience.

ADVANTAGESDISADVANTAGES

Amazing Honest


26-10-2021

Samuel |   Verified
  United Arab Emirates

Satisfying

When I visited the UAE, I had the real steak, which was delicious, and the servers were courteous and quick in serving the dish. Overall, it was a pleasant experience.

ADVANTAGESDISADVANTAGES

Amazing Excellent


30-09-2021

Idiola |   Verified
  United Arab Emirates

Well-located!

The location of this restaurant is very convenient. Moreover, the food was very delicious and the service was perfect! Recommended.

ADVANTAGESDISADVANTAGES

Fantastic Well-located


03-06-2021

Harley |   Verified
  Ireland

Authentic Steak

I have tried the authentic steak here when visited UAE, it was yum, the waiters were attentive and fast in serving the food, overall it was good.

ADVANTAGESDISADVANTAGES

Attentive Fast


17-05-2021

Macsen |   Verified
  United Arab Emirates

Delicious food

The food served at this restaurant is very delicious and fresh! Also, the staff is perfect and very friendly. Totally recommended!

ADVANTAGESDISADVANTAGES

Friendly Tasty


12-05-2021

Sierra |   Verified
  Austria

Outstanding

I have tried the authentic steak here, when visited UAE, it was delicious, their customer services are good and they are super quick in serving the fresh hot food.

ADVANTAGESDISADVANTAGES

Fast Tasty


11-05-2021

Megan |   Verified
  United Arab Emirates

The best seafood!

This is the best restaurant I’ve ever tried. The seafood served here is very fresh and tastes amazing! Also, the staff is friendly, helpful, and the service is perfect!

ADVANTAGESDISADVANTAGES

Amazing Friendly Helpful


02-05-2021

Zariah |   Verified
  Spain

Superb

I have tried the delicious steaks and the shrimps here when visited UAE, it was seriously awesome, I really enjoyed the amazing food here, and I would love to come to this place again.

ADVANTAGESDISADVANTAGES

Amazing Excellent


02-05-2021

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