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Customer Experience

Customer Experience

138 Reviews   •   Great   •   4/5


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Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

67%

Great

0%

Average

0%

Poor

0%

Bad

33%

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Description

October 2022 marks The Nice Guy’s first foray overseas to the opulent city of Dubai. The Nice Guy Dubai, located in the Emirates Towers, sits seamlessly on the ground floor of Emirates Towers Boulevard in Dubai’s gleaming financial district. Drawing inspiration from the famed West Hollywood location, the international outpost incorporates key stylistic attributes of the brand including its mod yellow and white floral-patterned booths and wood paneling. Taking on a more futuristic design, The Nice Guy Dubai is built with an extended outdoor patio terrace encouraging table-to-table conversation.

Products and Services
  • Italian Restaurant
Location
Contact Details
  • https://hwoodgroup.com/venue/the-nice-guy-dubai/
  • +97142769888
  • [email protected]
  • Sheikh Zayed Road, Ground Level, The Boulevard, Emirates Towers Dubai United Arab Emirates
  • Trade Centre
  • Dubai (UAE)
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Reviews

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Latest Reviews
Linda Ford
  United Arab Emirates

Fabulous place

Amazing atmosphere, food fantastic and the service from Anas was first class he defo deserves a promotion or bonus. Will definitely visit again

ADVANTAGESDISADVANTAGES

Amazing Excellent Impressive Knowledgeable


16-06-2024

Mariam
  United Arab Emirates

Staff

We saw a couple of staffs like flirting with each other she was attending us but everytime that one guy is coming to him she is being distracted. I asked the name of the guy i think he is a waiter named bika. And the lady waitress is wearing grey jacket. She become rude to us after we confronted that she is not attending us properly. And we are watching them flirting with each other in some kind of corner. I hope this will have a action because it is not so good on your image. And most of us locals are coming to experience the place but this image is so disgusting

ADVANTAGESDISADVANTAGES

Dangerous Dishonest Horrible Inattentive Nasty Unpleasant Nasty


19-08-2023

Ari Lyytikainen
  Finland

The Nice Guy Dubai

Food was excellent. Service excellent standardi. Atmosfere is cosy. Me and my wife were extremely pleased.

ADVANTAGESDISADVANTAGES

Excellent


15-01-2023

Lisa Murray
  United States

Filip and his Team were incredible

A HUGE thanks you to Filip and his team who were so attentive and looked after a major VIP group of ours. Nothing was too much trouble and Filip was always in contact. Thank YOU so much – our clients had an amazing evening.

ADVANTAGESDISADVANTAGES

Fantastic


10-01-2023

Kavita
  United Arab Emirates

GREAT SERVICE

The venue is amazing and the staff are absolutely the best team at a high end restaurant. The service received from the manager Reignhardt was outstanding as well as the customer service received from Nada.
I highly recommend this venue for a date night or to go with friends.

ADVANTAGESDISADVANTAGES

Affordable


22-12-2022

Nehal badri
  United Arab Emirates

Disrespect

I chose the Nice Guy to celebrate my daughter’s one special day (her birthday), We saw the ‘no photos’ sign and asked the waiter if we can take pics of our family without the restaurant surroundings and was told that it’s ok. When they got the cake, I was taking a pic of my daughter and an extremely rude staff named “Ani” decides to show up at my side and notify me that pics are not allowed infront of everyone. It was disrespectful and embarrassing, and the exact scenario I wanted to avoid by previously asking our waiter. She ruined the whole experience and my daughter’s one special moment, if pics are not allowed that needs to be clear from the start, I will NEVER go back to this restaurant, extremely unpleasant and unacceptable behavior.

ADVANTAGESDISADVANTAGES

Disappointing Rude Unprofessional Not Client-oriented


27-11-2022

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Reviews
Linda Ford
  United Arab Emirates

Fabulous place

Amazing atmosphere, food fantastic and the service from Anas was first class he defo deserves a promotion or bonus. Will definitely visit again

ADVANTAGESDISADVANTAGES

Amazing Excellent Impressive Knowledgeable


16-06-2024

Mariam
  United Arab Emirates

Staff

We saw a couple of staffs like flirting with each other she was attending us but everytime that one guy is coming to him she is being distracted. I asked the name of the guy i think he is a waiter named bika. And the lady waitress is wearing grey jacket. She become rude to us after we confronted that she is not attending us properly. And we are watching them flirting with each other in some kind of corner. I hope this will have a action because it is not so good on your image. And most of us locals are coming to experience the place but this image is so disgusting

ADVANTAGESDISADVANTAGES

Dangerous Dishonest Horrible Inattentive Nasty Unpleasant Nasty


19-08-2023

Ari Lyytikainen
  Finland

The Nice Guy Dubai

Food was excellent. Service excellent standardi. Atmosfere is cosy. Me and my wife were extremely pleased.

ADVANTAGESDISADVANTAGES

Excellent


15-01-2023

Lisa Murray
  United States

Filip and his Team were incredible

A HUGE thanks you to Filip and his team who were so attentive and looked after a major VIP group of ours. Nothing was too much trouble and Filip was always in contact. Thank YOU so much – our clients had an amazing evening.

ADVANTAGESDISADVANTAGES

Fantastic


10-01-2023

Kavita
  United Arab Emirates

GREAT SERVICE

The venue is amazing and the staff are absolutely the best team at a high end restaurant. The service received from the manager Reignhardt was outstanding as well as the customer service received from Nada.
I highly recommend this venue for a date night or to go with friends.

ADVANTAGESDISADVANTAGES

Affordable


22-12-2022

Nehal badri
  United Arab Emirates

Disrespect

I chose the Nice Guy to celebrate my daughter’s one special day (her birthday), We saw the ‘no photos’ sign and asked the waiter if we can take pics of our family without the restaurant surroundings and was told that it’s ok. When they got the cake, I was taking a pic of my daughter and an extremely rude staff named “Ani” decides to show up at my side and notify me that pics are not allowed infront of everyone. It was disrespectful and embarrassing, and the exact scenario I wanted to avoid by previously asking our waiter. She ruined the whole experience and my daughter’s one special moment, if pics are not allowed that needs to be clear from the start, I will NEVER go back to this restaurant, extremely unpleasant and unacceptable behavior.

ADVANTAGESDISADVANTAGES

Disappointing Rude Unprofessional Not Client-oriented


27-11-2022

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