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Customer Experience

Customer Experience

184 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Cooperative Fast Friendly Knowledgeable Optimal Perfect Reliable Satisfying Trustworthy Clean Affordable
Dishonest Inattentive Incompetent Scam Unreliable Not Client-oriented


Excellent

63%

Great

0%

Average

0%

Poor

0%

Bad

38%

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Description

TheCarPeople.as was created by people just like you.
When we moved to Dubai and went through the process of buying our first cars, we were disappointed.

Buying a car shouldn’t be a scary, uncomfortable, or confusing experience. So, we decided to fix it.

Our team is the perfect mix of leading car experts and normal people with a passion for customer service.

Together, we have created a safe space that puts you first.

Our inclusive, welcoming sales approach is completely unique, and we truly care about your happiness.

Products and Services
  • 160-Point Inspection
  • 365-Day Warranty
  • Zero Down Financing
Location
Contact Details
  • https://www.thecarpeople.ae/
  • +97143116612
  • [email protected]
  • Store Area One Behind Ace Hardware SZR 26 4 B Street Al Quoz Dubai United Arab Emirates
  • Al Quoz
  • Dubai (UAE)
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Reviews

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Latest Reviews
Matt
  United Arab Emirates

Avoid

Bought a BMW and I reported a noise problem literally after the drive home. The Car People refused to accept any responsibility. Seems they have many high mileage cars that look in good condition, but mine had a serious problem underneath. They inspected and said no problem. I had it inspected independently and the agent said they would 100% be aware – obvious differential leak which was causing the noise, leading to a replacement being required. Avoid and do not be fooled by what was initially a pleasant sales experience. No

ADVANTAGESDISADVANTAGES

Friendly

Dishonest Incompetent Unreliable


04-12-2023

Chris
  United Arab Emirates

Scam

What a horrible experience- very lengthy. Deposit was requested to keep owner from selling. After 2 months of dealing with Carpeople and Bank, we still had not received our car. Application was accepted and signature was continually denied for no reason. We needed a car and decided to lease instead of purchase because of all the issues with dealing with a 2nd hand shop (carpeople). we requested our deposit back of $3000 dirhams after continually running into issues. and they said they couldn’t give us our deposit because they could have sold the vehicle. We bent over backwards to make the deal but they couldn’t provide us with OUR money, with issues that were out of our control. Scam…don’t do business with them!!!

ADVANTAGESDISADVANTAGES

Inattentive Scam Not Client-oriented


07-10-2022

Chris
  United Arab Emirates

Scam

What a horrible experience- very lengthy. Deposit was requested to keep owner from selling. After 2 months of dealing with Carpeople and Bank, we still had not received our car. Application was accepted and signature was continually denied for no reason. We needed a car and decided to lease instead of purchase because of all the issues with dealing with a 2nd hand shop (carpeople). we requested our deposit back of $3000 dirhams after continually running into issues. and they said they couldn’t give us our deposit because they could have sold the vehicle. We bent over backwards to make the deal but they couldn’t provide us with OUR money, with issues that were out of our control. Scam…don’t do business with them!!!

ADVANTAGESDISADVANTAGES

Inattentive Scam Not Client-oriented


07-10-2022

Venny |   Verified
  United Arab Emirates

Safest

I will always recommend this excellent company because I contacted their customer service team to learn more about the services they offer. I was very pleased because the team was extremely knowledgeable and provided me with all of the information I required!

ADVANTAGESDISADVANTAGES

Optimal Clean


25-04-2022

Cala |   Verified
  United Arab Emirates

Knowledgeable team

I will always recommend this perfect company as I contacted the customer service team working there to know more information regarding the services provided by them. I was so satisfied as the team was so knowledgeable and they provided me with all the information I needed!

ADVANTAGESDISADVANTAGES

Cooperative Knowledgeable


21-10-2021

Mahrez |   Verified
  United Arab Emirates

Perfect services

This company is providing perfect services! Also, the prices of the services are so affordable.

ADVANTAGESDISADVANTAGES

Perfect Affordable


25-08-2021

Beau |   Verified
  United Arab Emirates

Convenient

Their services are totally reliable and convenient, I have tried their services and I am totally satisfied with them.

ADVANTAGESDISADVANTAGES

Reliable Satisfying


22-08-2021

Mack |   Verified
  United Arab Emirates

Honest

I want to sell my car, I contacted them, they ask me to visit them, I went there they looked and inspect my vehicle and offer me amount which was pretty good, I have sold my car there and they give me cash on the same time.

ADVANTAGESDISADVANTAGES

Fast Trustworthy


26-04-2021

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Reviews
Matt
  United Arab Emirates

Avoid

Bought a BMW and I reported a noise problem literally after the drive home. The Car People refused to accept any responsibility. Seems they have many high mileage cars that look in good condition, but mine had a serious problem underneath. They inspected and said no problem. I had it inspected independently and the agent said they would 100% be aware – obvious differential leak which was causing the noise, leading to a replacement being required. Avoid and do not be fooled by what was initially a pleasant sales experience. No

ADVANTAGESDISADVANTAGES

Friendly

Dishonest Incompetent Unreliable


04-12-2023

Chris
  United Arab Emirates

Scam

What a horrible experience- very lengthy. Deposit was requested to keep owner from selling. After 2 months of dealing with Carpeople and Bank, we still had not received our car. Application was accepted and signature was continually denied for no reason. We needed a car and decided to lease instead of purchase because of all the issues with dealing with a 2nd hand shop (carpeople). we requested our deposit back of $3000 dirhams after continually running into issues. and they said they couldn’t give us our deposit because they could have sold the vehicle. We bent over backwards to make the deal but they couldn’t provide us with OUR money, with issues that were out of our control. Scam…don’t do business with them!!!

ADVANTAGESDISADVANTAGES

Inattentive Scam Not Client-oriented


07-10-2022

Chris
  United Arab Emirates

Scam

What a horrible experience- very lengthy. Deposit was requested to keep owner from selling. After 2 months of dealing with Carpeople and Bank, we still had not received our car. Application was accepted and signature was continually denied for no reason. We needed a car and decided to lease instead of purchase because of all the issues with dealing with a 2nd hand shop (carpeople). we requested our deposit back of $3000 dirhams after continually running into issues. and they said they couldn’t give us our deposit because they could have sold the vehicle. We bent over backwards to make the deal but they couldn’t provide us with OUR money, with issues that were out of our control. Scam…don’t do business with them!!!

ADVANTAGESDISADVANTAGES

Inattentive Scam Not Client-oriented


07-10-2022

Venny |   Verified
  United Arab Emirates

Safest

I will always recommend this excellent company because I contacted their customer service team to learn more about the services they offer. I was very pleased because the team was extremely knowledgeable and provided me with all of the information I required!

ADVANTAGESDISADVANTAGES

Optimal Clean


25-04-2022

Cala |   Verified
  United Arab Emirates

Knowledgeable team

I will always recommend this perfect company as I contacted the customer service team working there to know more information regarding the services provided by them. I was so satisfied as the team was so knowledgeable and they provided me with all the information I needed!

ADVANTAGESDISADVANTAGES

Cooperative Knowledgeable


21-10-2021

Mahrez |   Verified
  United Arab Emirates

Perfect services

This company is providing perfect services! Also, the prices of the services are so affordable.

ADVANTAGESDISADVANTAGES

Perfect Affordable


25-08-2021

Beau |   Verified
  United Arab Emirates

Convenient

Their services are totally reliable and convenient, I have tried their services and I am totally satisfied with them.

ADVANTAGESDISADVANTAGES

Reliable Satisfying


22-08-2021

Mack |   Verified
  United Arab Emirates

Honest

I want to sell my car, I contacted them, they ask me to visit them, I went there they looked and inspect my vehicle and offer me amount which was pretty good, I have sold my car there and they give me cash on the same time.

ADVANTAGESDISADVANTAGES

Fast Trustworthy


26-04-2021

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