Callie Rosalie   Ireland

Recovered

They made me believe they were legit, and I trusted them, so after three successful trade I got scam $98,000 but all thanks to Mrs. Melissa Gilbert. for helping me recover my lost funds, I recommend you if you are a victim of scam, contact details.
Email: [email protected]
WhatsApp: +44 778 227 6032

25-04-2026

Majid   United Arab Emirates

Credit card blockage

My credit card has been blocked with out any reason no any delay in EMI.
My wife was standing in a mall while the card was blocked. She returns home by walking she didn’t have any money.
When I call customer agent his response was provoking to me that. Card has been blocked cause of courier while I was holding a card in my pocket since one month.
There was a target on 5k shopping and on that was 300 cashback.
I did 4887 AED shopping remaining is almost 130 AED and the block the card without letting me know without any reason.

Will recommend to the customer stay away from them. They’re thieves

16-09-2024

HMK   United Arab Emirates

Unethical business practices

Very bad and unethical practices followed. Charged me a late penalty fee of 240 aed just for a delayed payment of around 35 aed by 4 days which was missed unexpectedly. All my previous payments were made well in advance. Is this fair to charge such a high amount for such a small pending amount because already a late interest has been charged and the late fee can be a percentage of the due amount not a fixed amount like this. I will close this card and not recommend your bank to anyone.

01-05-2024

Rosy   India

Wrong info

Standard chartered Xtra saver savings account – only 3000 aed to be initially deposited and later can b withdrawn – as per customer care. But at counter they r saying 300,000 aed needed to maintain from scratch. What foolishness.. they said website will be updated soon. who is correct? I called 2 times before going to their Sharjah Branch.

11-12-2023

Samantha   United Arab Emirates

BAD CUSTOMER SERVICE

The bank closed my account for no reason — while I had money in the account WITHOUT INFORMING ME IN ADVANCE… it took almost a month to get my money back — after calling them so many times. The worst banking experience, even caused me a huge fine on a failed transaction caused by them closing the bank account without notifying me.

08-12-2023

Gulnara Yakshieva   Uzbekistan

They blocked my debit cards for no reason

4 days ago, without any warning, for no particular reason, the bank blocked my 2 debit cards. Thus leaving me completely without money. On the first day, I had a lot of problems until I realized that the cards weren’t working. That day I filled up my car with petrol and couldn’t pay, I lost an hour at the petrol station until I found some cash and left them what I had. During the day I couldn’t even pay for coffee for myself. In the evening called to the bank. Monica Lawrence answered. She asked a bunch of questions, but did not answer any my questions. She promised to return to me within an hour, never came back again. And now I can’t get through to them for 4 days. Last night the guy asked me a bunch of questions again, but again he didn’t answer my questions, no apology. One simple question. WHY DID YOU BLOCK MY CARDS????? I applied for 2 new cards. Delivery should be made in another 5 working days. In total 9 days. What should I do with no money????? I’m so angry. I will found out name of guy who just closed phone on my face yesterday.
It is also very difficult to understand the English of the operators.

24-10-2023

Akram   Algeria

ATM ISSUES

I don’t recommend for any tourist willing to come to uae to use this bank ATM for cash withdrawal.
On my arrival in dubai Airport i used this bank ATM, the money has been taken from my account without getting cash (it was mentioned that something went wrong please call this number….).
I already call the customer services and went to the bank ,no one of their personal can handle my request.
Until now I didn’t get my money back

09-06-2023

Biju   India

Atm 🏧 in Sharjah only one Location

It’s an international bank , but only one atm in Sharjah emirates.

Two atms in Sharjah branch. Always one atm is faulty.

11-03-2023

Taj Uddin   United Arab Emirates

Credit card service

They don’t bother customer after selling cards, you need to struggle to get any service.
Delaying unnecessarily
They will ask 1 document at once then once you submitted they will ask for another document then another then another…
Reply from contact center is more than 2 working days.
I will not suggest to anyone

23-02-2023

Sami   United Arab Emirates

False information

each customer reprehensive gives different information, bad customer experience, complain took 37 days without solution, the customer care representative was not bothered at all with asking him to close my credit card and bank account, this is how valuable the customer is to them.
I could have avoided a very high charges if I was told the correct information.

09-12-2022

SAMIR RODRIGUES   United Arab Emirates

They have cheated me.

I have applied for credit card three months back. each time i use to call them each person use to provide me with different update. finally i understood they had updated my old mobile number that was cancelled 5 years back.
SCB has no idea what they are taking and customer service people for not experience at all. Because if my mobile number was not right how did i get the OPT at the time of application?

07-12-2022

Makesh   United Arab Emirates

Earning by cheating the customer, waste of time and struggle to close

I had a sadiq credit card. i have done pre-closure of balance transfer.
informed by customer care no preclosure charges available for this card. amount paid as per them and requested the cancellation and received the referenace number. next day some one called and said i have to pay pre-closure charges which 230 aed. then next day another one from SCB said i have to VAT which 12.50. i paid 242.40 they i requested to cancel the card. they said i have 12 aed extra in the card please use if you required. i don’t know what to say about this. very worst and fed up with this bank.

19-11-2022

Danish   United Arab Emirates

Cheating customer and earning undue profit

During Private holidays I paid all my outstanding dues and my bank transferred the cash after holidays to SCB UAE, I have asked favor for reversal of credit card charges they refused and when i was proceeding for cancellation sales representative at call center promise e will solve the issue by reversal don’t close card. And no one replied in 10 days. worst and cheap bank style……

06-09-2022

Shaffer   United Arab Emirates

Unexpected interest

Even if you make payment on time, u may surprised with interest if any delay in banking process..

01-08-2022

Shaffer   United Arab Emirates

Unexpected interest

Even if you make payment on time, u may surprised with interest if any delay in banking process..

01-08-2022

Samuel |   Verified   United Arab Emirates

Affordable

They deliver services of exceptional quality. They also have very inexpensive prices.

23-05-2022

Sayeera |   Verified   United Arab Emirates

Satisfying

They provide extremely high-quality services. Their prices are also very reasonable.

30-04-2022

Lain |   Verified   United Arab Emirates

Perfect services!

The services provided by them are extremely perfect. Also, their prices are so reasonable as well.

13-04-2022

Cana |   Verified   United Arab Emirates

Exquisite

I wanted to invest and used their online mutual fund service. I never imagined this service would be so useful, but it managed to save me money in the blink of an eye, and with their assistance, I was able to invest in some of the most favorable regions in town!

09-02-2022

Samuel |   Verified   United Arab Emirates

Delightful

I wanted to invest and used their online mutual fund service. I never imagined this service would be so useful, but it managed to save me money in the blink of an eye, and with their assistance, I was able to invest in some of the most favorable regions in town!

03-02-2022

roland   Zimbabwe

blocked fund and blocked account

i was convinced through several phone calls from my account manager to invest in a fund which brought almost nothing, but to do them a favour i inclined. You could at any time get out of the fund. at a certain point I wanted to sell the fund, but the bank refused. Only after 5 years holding to it they finally put it back on my account without any profit over 5 years.
secondly it seems that as i was 5 years ago in the jewelry business , retired and not living anymore in the U.A.E. they blocked my account for a year as i could not visit because of Covid.
Only because one employee was sympathetic to me the bank was finally releasing the funds and closing the account. I had to beg for my own money for a long time..
White albion.

16-12-2021

Ann   United Arab Emirates

The worst experience

Bank blocked my card due to the “suspicious” transactions made from my account. Did not even bother to inform me about that, had to find out myself when could not pay my bills with a card. Takes ages to get to the real person at customer service over the phone. Day ago staff informed that they already requested to unblock a card, since i have confirmed each single transaction. After 24 hours turns out it was not done, i have to wait for 1 more day again. One more point- its impossible to talk to someone with Indian accent, have to ask to repeat everything 10 times. Worst experience ever.

21-09-2021

Vicky |   Verified   United Arab Emirates

Saves money

I tried their online mutual fund service as I wanted to invest. I’ve never thought that this service would be that beneficial but it saved my money perfectly in a blink of an eye and I invested in really beneficial areas in town with this company’s help!

26-04-2021