Tarek I. Mahmoud   United Arab Emirates

The worst in market

The worst in the field of renting cars, deducting amounts without clear invoices, rude staff, usually they r calling for renewal and when they dont they tell u it is ur mistake! Bunch of theives , i dont recomme d them to any one at all!

12-05-2023

Babu   United Kingdom

Fraud

Fraud thefts

17-02-2023

Abu   United Arab Emirates

Sorry no zero starts

Just check Google reviews and you will prefer a bicycle instead of getting a car from this “company” (difficult to call them a company)

16-02-2023

Mohamed Said   Egypt

Deposit fraud

I rented a car over a month ago and when I return the car they said I must pay 200 AED for one fine ticket and SALIK gates and I said you have 1000 deposit why do you need more they said this is for insurance we don’t cut and you will get paid after 21 days. Now it’s been 32 days and they didn’t returned my money and when I call the phone number they said we don’t have any info please send email

20-11-2022

Dipak   India

Very bad and chiting service company

Since 2006 I living Dubai but I never get like that stupid experience. Yes I am the one who stupid choice speedy drive . It’s a chiting service company. Specially the are don’t like to return your deposit. And staff are very very unprofessional. I think they are relative of owner .that’s why they are don’t respect Costumer. I was return car on July 22 but still I don’t receive my deposit now it’s 23 September.

23-09-2022

Karim   Bangladesh

Very bad service

Very very bad and chiting service. They are don’t like to return deposit amount. I don’t know someone get return or no for me now 2 months still I am not reciv my deposit. And staff are very very unprofessional.

22-09-2022

Bushra   India

Bad customer service

I rented a Mitsubishi ASX from 06 to 12 sep’22. Cost was competitive but no one from Speedy Drive is bothered to return your calls or reply to emails once you return the car.
I got a parking fine even though the parking ticket was displayed on the dashboard. Told the company about it and showed them the printed ticket, yet the fine was collected from me and I was told to go to RTA for any dispute.
On the last day I met with a small accident where in the right side of the bumper got damaged and I was told by Speedy Drive to pay Dhs 1575 Insurance excess as the car had comprehensive insurance. I explained to the operations manager that it is a big amount for me and I assumed the car I rented was insured. I requested him and the staff to charge me a lesser amount but no one was ready to understand and they told me I should have asked for a fully insured car and wouldn’t have to pay any charges then.
It is the duty of the staff to tell a customer about fully insured cars and comprehensive insured cars. How will the customer know.
Even after collecting all the possible fines my file is not closed, I’ve sent several emails asking for the total Salik amount and called the billing department but no one is bothered to answer or call back.
Very bad service and zero understanding for a customer. I have yet to get my deposit refund.
Please check if the car is fully INSURED before renting which is not explained by the staff, just in case you face any untoward incident while driving.

19-09-2022

Khaled gamal   United Arab Emirates

Unprofessional

Very bad experience no recommended to anyone
😡😡😡😡😡😡

09-09-2022

Mustafa   United Arab Emirates

SCAM, FIND ANY OTHER CAR RENTAL SHOP OVER THIS

Bad experience, they double the price’s on every thing .. they add tax on every thing you do and you must return the car with full petrol, they talk to you nice before you sign the contract & you feel trusted and then after paying the Deposit they start to scam you and add fee’s .. please pay attention

Thank you.

24-07-2022

SURESH MADHAVANKUTTY   United Arab Emirates

SPEEDY DRIVE CAR RENTAL

Speedy Drive Car Rental UAE is the worst Car Rental Company in UAE. The rates are high insist on getting in a contract and trap customers. They don’t give any statement of fines and Salik. The Staff is rude and un professional. One visit to their office means 2 hours wasted. The tall staff sitting is the orner mocks customers and passes running commentry even when he is not spoken to. The arrogant staff with Tatoos is a bully. I told him that received an email from his office that my contract is over and I have come to return the car he is insisting that one month is balance and I need to pay foreclosing charges even after the Manager is telling his the contract is over the guy with Tatoo is arguing with his Manger. The guy with Tatooand the tall guy dosen’t even have minimum balance in their phones to call their service center.I had to give my phone to them to make that call. Thse who have read this message kindly donot take a rent a car from this place.

30-06-2022

Ritu Kurel   United Arab Emirates

Very bad service!

Very bad rent car company, please do not use m , a person booked for me , first he confirmed over the phone , i will give you complimentary service for pick up and drop off both ways mam , i was so stupid here did not ask on written to him . today they send me email , you need to drop off the car or will charge you 105 + VAT . when i booked car they promise me give good condition car but no they dropped car around 10:00 pm and next day i see car very bad conditions , i told them refund my money or change the car , no one ready to help me out here. sure they charged my card ready to take car back but we will not refund money , i have no choice to use that same car. now today 8 days before they send me email saying we will charge you for drop off AED 105 . person chatting with me on wtsapp , keep saying same thing and i am explaining same thing that i have been promised for complimentary drop off and pick up . but a person who’s chatting keep saying do you have anything in written , off course NO , i don’t have anything written but i am saying yes , i was promised to give me free pick up and drop off that’s the reason i have booked with you guys , otherwise i have booked any place near my area. i am asking them to give me manager number no one ready to help me out. can anyone help me out here to whom i contact here . this company just one of the poor service i have seen for everything no communication , no one ready to help , no one knows what’s happening , no one know how to give service for customer.

Very bad service!

21-06-2022

mustafa   United Arab Emirates

cheating with peoples

this company is number 1 worst in the world, there sales team, customer care team all the team are liars and cheaters, acuttaly there are very sweet cheaters,
stay away from this kind of company, dont waste you money with them,

01-06-2022

Vasa |   Verified   Tunisia

Safest

I will be eternally grateful to this company’s sales team. They were extremely helpful in providing me with all of the information I required about their services.

25-04-2022

Dragana   Montenegro

Customer service

Since 5th of February Im trying to reach someone to come to change oil in my car. I called them 100 times and they keep promising. My car already crossed 2000 km and oil is still not changed. Im writing this hoping that someone will contact me finally and change the oil.

21-02-2022

Azaar   United Arab Emirates

Service, Customer response, payment

Really worst rental car in UAE. They payment team talking rudely, shouting, irresponsible, ridiculous & no respect. Same as well as Sales team, until deliver the car nice talking after any issues no response. No call answer. Service team it’s worst then others, no proper coordination, no onetime service, no maintenance service. They have only mobile service for oil changing. Very rude no respect the customer. I never going to extend my contract

19-02-2022

Abdulrahman   Kuwait

Scam company who stole my money

PLEASE STAY AWAY FROM THIS “COMPANY” THEY ARE JUST GOING TO STEAL YOUR MONEY BY FABRICATING THINGS , CHARGES, AND FINES. I HAVE NEVER COMPLAINED ABOUT ANY COMPANY BUT THIS COMPANY CONSIST OF THIEVES ( ESPECIALLY THEIR ACCOUNT REPRESENTATIVE HIS NAME IS Sehar Sahni ).

.. THEY STOLE MY CREDIT CARD DETAILS AND CHARGED MY ALOT OF ADDITIONAL FEES EXCEEDING 4600 DIRHAMS WITHOUT MY CONSENT!!!! THEY WILL TAKE DEPOSIT ALSO FROM YOU WHICH TILL NOW THEY HAVE NOT RETURNED BACK!! MY EXPERIENCE WITH THEM WAS A COMPLETE NIGHTMARE!!

07-01-2022

Shaool |   Verified   United Arab Emirates

Amazing company!

This company is so recommendable. I was so satisfied with my experience with them as the cars provided by them are perfect and their prices are amazing.

30-12-2021

Forshaw |   Verified   Germany

Amazing quality

I was so happy and satisfied with my experience at this car rental company. As I rented a car from them during my vacation in Dubai. The quality of the car was more than amazing and the price was totally affordable.

24-08-2021

Sawyer |   Verified   United Arab Emirates

Perfect

I have rent a car from this company and my experience with them was satisfying as their vehicles are amazing and their customer services are perfect.

17-08-2021

Chudamani |   Verified   United Arab Emirates

Good experience

My experience with this car rental company was good. The cars were of perfect quality and the staff was professional. No doubt, their prices are somehow expensive but their services are totally good.

23-06-2021

Mahavir |   Verified   United Arab Emirates

Great prices

Speedy drive is really a reliable company to try! The cars they’re offering for rent are of perfect quality and really great prices. I would always recommend their services.

10-06-2021

Lochlan |   Verified   United Arab Emirates

Credible

I have rented a car from this company, as their prices are affordable and the vehicles they are providing to their clients were fantastic, I found them a credible and honest car rental company.

03-06-2021

Miguel |   Verified   United Arab Emirates

Flexible payments

What I really see perfect about this car rental company is that they’re providing flexible payments regarding the car rental services they’re offering. This feature made it easier for me to rent a car from them!

01-06-2021

Milena |   Verified   United Arab Emirates

Multiple options

This company provides various services related to renting a vehicle, lease, pickup, and so on, they are fast their work, one thing which I feel not convenient is that, their prices which are a little more.

26-04-2021