 | Aulia
United Arab Emirates |  |
THIS PLACE CAN NOT BE MORE WORSE!
I made a reservation for 8 of us, on Saturday evening, so as a host I have to look from where all my friends can get in easily to the place.
after struggling with no proper directions from the website, I called 2 hrs prior arrival to ensure that I can coordinate with my friends.
Reservations agent answered, “ go to nakheel mall park on the B2 and you will see the entrance of soho garden and comes up with elevator.”
So i said, i know nakheel mall has lots of entrances, so from which entrance? West or east? So she said you will see our signs everywhere!
So i asked again, where should i pressed on the elevator?
Ohhh its a rooftop floor, she replied!
Well guests what? I TRUSTED HER! So Is my friends!
Upon arrival, i parked where she directed me.
There were one sign just in the middle of no where, I asked severals securities around ——— no one knows from which elevator.
So me and one of my friends decided to go up from the elevator near where we parked ( Make sense )
I was with 12 inch (so kate) went up to 2nd floor because there were no sign of rooftop.
Walking with this heels, went crossing the mall found the entrance of the rooftop- With no signs of SOHO GARDEN!
Went to the rooftop with an empty landscape,
So we went down again and found the information in the middle of the mall with party dresses and heels, just imagine the embarrassment that we ve been trough,
The informant said you were at the wrong side soho garden entrance is on the west side! We are now at east side 😂😂😂😂!
So we go all over again to another side of the mall walking, because going back down to park and another hustle was not an options.
FINALLY, we found one signage just ONE before the elevator going up to the rooftop at the west side.
I wasnt able to give my feed back at the door because i have 6 ppl that i need to coordinate to, so that they will not go through what I ve been through!
All of us arrived approximately around 10 pm, I already am upset.
So I tried to enjoy my nights ordered foods and drink.
So we order 10 types of food, a beer, a glass of white wine, an old fashioned, passion fruit martini, cosmopolitan, and i ordered appletini ( in their signature menu )
2 large bottle of water.
After they brought beer, white wine and old fashioned, they informed me that no more appletini, so the waiter suggested espresso martini —— wanna laugh? Please feel free!
So i said which one is available? Do you have lychee martini? – he said he will check.
20 mins passed— so we asked where is the rest of the order? Which is cosmopolitan, passion martini and lychee martini. He said he will check!
35 mins passed, the food arrived, with no drinks still!
I start getting more frustrated and ASHAMED!
Because I suggested this place!
45 mins passed, we asked where is the rest of the drinks????
He said coming… and i asked for the manager to him, he answered : “no need for manager, its fine!”
I STARTLED!!!
Someone came to our table to check if everything was A okay? — so my friends started to speak in arabic that 3 of the drinks hasnt been arrived since 40 mins ago, he said okay let me check what was your oder he asked, its cosmopolitan, passion fruit martini and lychee martini he was like ohh but we do not have lychee martini, so why no one hasnt been getting back to us in 5 mins upon taking the rodeo now it has been 45 mins.
So I changed to daiquiri.
So finally, after 55 mins we got all the drinks!
ANY WORDS TO SAY!? I GUESS JUST DISAPPOINTMENT!
| ADVANTAGES | DISADVANTAGES |
Decent Tasty | Badly-located Disappointing Horrible Inattentive Incompetent Miserable Misleading Terrible Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented |
18-03-2022
