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Customer Experience

Customer Experience

2,116 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

75%

Great

4%

Average

0%

Poor

0%

Bad

21%

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Description

ServiceMyCar is easy and intuitive to use with a rapid booking process. You can make a booking for one of our services in under 5 minutes.

Step 1 – Book A Service
Choose your desired service on our app, or the website. Fill in all the required details and choose a collection time slot.

Step 2 – Collection
Our designated truck driver will collect your vehicle from your chosen location at your chosen time.

Step 3 – Report
A comprehensive health report will be carried out on your vehicle. This will be sent to you shortly, informing you of any issues found. Along with the report, a quotation for the service parts, and any additional repairs, will also be sent to you.

Step 4 – Labour
After receiving your approval, our team of auto service expert will get to work. Upon completing the service, and any additional repairs, a final quality check will be carried out on your vehicle.

Step 5 – Delivery
One of our designated drivers will handover your vehicle back to you at your chosen location. Here’s where you can sign off on the service, and leave us a review.

Products and Services

Car AC Repair

Car Oil Change

Car Transmission Repair

Car Battery Replacement

Car Scanning and Diagnostics

Car Engine Repair

Car Recovery

Car Maintenance

Car Sanitization

Wheel Alignment

Car Wash

Car Detailing

Car Tinting

and others

Location
Contact Details
  • https://servicemycar.ae/
  • +971 800 2665464
  • [email protected]
  • Offices 1402-1403, Al Moosa Tower 2 Sheikh Zayed Road, Dubai, United Arab Emirates
  • Trade Centre 1
  • Dubai (UAE)
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Reviews

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Latest Reviews
Fadi
  Syria

Bad Experience

Received the car after service in dirty condition specially inside, no tires rotation has been done as requested, tires notification on the screen, date/time not set, two small scratches on front cover, they put some aftermarket parts although I requested all parts to be genuine. Very bad experience, will not return back again

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17-01-2026

Mohammad Ismail
  United Arab Emirates

The worst experience ever

The worst experience ever
On Friday 7th march i called them because of an issue with overheating engine they took the car and they kept it 5 days with them.
Every day they keep telling we are waiting for the parts quotation.
I told them to check also for the ac as it was not heating
In the end after they kept the car for 5 days they send me an unbelievable overpriced quotation were they put all the parts to be replaced (which i dont think its necessary they just wanted to get more profit) and with labour cost double of the price parts so i told them to return the car as i will not continue with the repairs and i will pay for the diagnosis only the amazing thing is that they charge each diagnosis separately (which i was not informed about before proceeding) so the bottom line of this experience is that i gave them my car and it sat for 5 days there and i paid 500AED for nothing

ADVANTAGESDISADVANTAGES

Disappointing Unprofessional Expensive


13-03-2025

Ronald Brown
  United Arab Emirates

Amazing Service – Highly Recommend!

I had an incredible experience with Service My Car! From start to finish, their team was professional, efficient, and highly skilled. The booking process was seamless, and they kept me informed throughout the service.

My car was serviced promptly, and the quality of work was outstanding. They even went the extra mile to ensure everything was perfect. The staff was friendly, and I appreciated their transparency in explaining what needed to be done.

Highly recommend Service My Car to anyone looking for reliable and hassle-free car maintenance. Amazing service and great value for money! Will definitely return for future car needs! 🚗✨

ADVANTAGESDISADVANTAGES

Affordable


24-12-2024

A
  United Arab Emirates

Service my car

Took too long to complete the work not good value. Poor at communicating. Do not return. The car when they say.

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Safe

Disappointing Inattentive Misleading Unreliable Expensive Not Client-oriented


05-10-2024

Magda
  United Arab Emirates

Horrible overall service

Horrible services on all levels, from customer service to technical. They are not responding to calls or messages and still keeping my car for the past 7 days. I’m really considering reporting my car stolen to the police. Zero star! DO NOT USE THIS SERVICE!

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Horrible Inattentive Incompetent Miserable Misleading Scam Terrible Unpleasant Unprofessional Unreliable Untrustworthy Expensive Not Client-oriented


12-07-2024

Coco
  United Arab Emirates

Amazing service

I serviced my car last week and it was a pleasant experience, it went smoothly I accepted what work I wanted to do at that time . No pressure to do anything I didn’t want to do good advice on what needed to be done and I’ll be back in the future . Thanks 🙏🏼

ADVANTAGESDISADVANTAGES

Advisable Amazing Attentive Competent Credible Excellent Fantastic Fast Friendly Helpful Inexpensive Knowledgeable Respectable Satisfying Trustworthy Clean Affordable


22-05-2024

AL
  United Arab Emirates

They break your car not fix it

Definitely not advisable – incompetent / liars / criminals – take your money and want more money to fix up there error

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Criminal


21-05-2024

Manish
  India

Fraudulent service

The worst service I ever had. They will be polite and down to earth in the initial service booking time and once they made you complete the payment, they will be rude, no proper answer for your queries, and once you told them that you will reveal their true face in social media they will threaten you. After cancelling the service it takes 7-10 working days to refund your money. Meanwhile booking it takes a few seconds. Such a waste fellows and services.

ADVANTAGESDISADVANTAGES

Awkward Disappointing Dishonest Fraudulent Incompetent Rude Scam Unprofessional Unreliable Untrustworthy


20-05-2024

MUNAWAR
  United Arab Emirates

MAJOR SERVICE DISAPPOINTING

recently i got my car serviced. extremely high charges and there started a sound after the car was sent home after several days.

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07-12-2023

MUNAWAR
  India

MAJOR SERVICE DISAPPOINTING

ANY ADVICE FOR SERVICING TOYOTA FORTUNER IN SHARJAH IN FUTURE ?

Service My Car (SMC)
DISAPPOINTING experience FOR CAR SERVICE DONE
AT Service My Car (SMC), DUBAI

I sent Toyota Fortuner SMC for major servicing on 6 November 2023, with a promise to service for AED299 (+5 Vat) and got it back on 13 November 2023 with a whopping bill of AED 7670.88.

My car was a great condition, and I just wanted a thorough checkup. It has done just over 26,000 km. At the garage, they informed that there will be additional charges for changing air filter, AC filter and spark plugs. Then there were additional charges for oil additives and engine flush.

Later on inspection, I was informed that the car needs (i) tyre change (mind it that it has run only 26,000 km though it was 2017 model), and (ii) change of shock absorbers, both front and rear.

SMC changed both the shock absorbers, then came back to me that the rear shock absorber they have procured is faulty. So, they had to replace the new faulty one with the old one as they claim that they did not get the genuine part. SMC did promise that they have placed order for the new rear shock absorber and the time limit is 90 days by when they should expect a new shock absorber.

The car was delivered at 18:15 when it was already dark. The driver first asked the money to be paid without letting me inspect the car. The delivery report informs very little about the car condition as delivered, and the driver was in a hurry as he could not park the vehicle on truck for a long period.

The issues that I found were as follows:
i. So that there was no procedure for inspection upon delivery.
ii. Once I saw the rear of the inside of the car, all the side panels were dusty, and even the inside was not at all properly vacuumed. So obviously it was not cleaned as they claim as a task for a major servicing.
iii. The rear number plate bulb was not fixed as it was loose.
iv. There was no regular update from anyone and I had to call all the time all 7 days and several times, to find out what is happening and the delivery of the car.
v. I was promised that the car will be delivered at 9 AM and it was finally delivered at 18:15.
vi. I checked of the cost of the Yokohama tyres on google that was replaced and the price of the shock absorbers. What has been charged is almost 30% more that the market price.
vii. It took 8 days to get back my car.
viii. Other than the brand of the tyres, I was not informed of the brands of any other parts replaced.
ix. The driver came with card machine which did not work, so I had to pay in cash.
x. When I checked the inside of the car and the bonnet, nothing was clean. I shared videos to the SMC and they eventually told that I can bring my car to their service station for cleaning.
xi. Related to prices quoted, I checked on google and I find that the prices seems to be 25-35% HIGHER.

I will only know about the car performance once I drive it for at least some time. Also I will wait if they would inform me the availability of the rear shock absorber.

But is the price charges ok?

What is their reliability of having changed oil etc when the engine bay looked so dirty and unclean.

See link below: but this makes me wonder how have they done other things as claimed by the exorbitant cost charged by them.
https://youtu.be/RQKsRmqPW7M

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19-11-2023

Krushal desai
  United Arab Emirates

Not capable to serve on time n with good condition.very very poor service provider.

Fill shame to give review.

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Disappointing


22-10-2023

Mahdi Idriss
  United Arab Emirates

worst service and deliver i had ever with a car service company

My recent story with this car service was disappointing. They didn’t do a good job with my car, and I’m not happy with their service. The staff wasn’t responding to my calls , and it took a long time to deliver as they keep lying and lying about the delivery date and time. When I got my car back, the problems weren’t fixed. I had to go somewhere else to get it right. I won’t be coming back.

ADVANTAGESDISADVANTAGES

Awkward Misleading Untrustworthy


20-10-2023

Judtin
  United Arab Emirates

Corrupt scammers

I was charged for many repairs that I did refused during the repair process and my car was held at ransom until I agreed to pay the repair costs.

Do not trust this company, do not use this company.

ADVANTAGESDISADVANTAGES

Criminal Dangerous Fake Fraudulent Horrible Incompetent Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


09-10-2023

Jake
  United Arab Emirates

Expensive pay, zero result.

Very expensive diagnostics and repair cost. Quote delays for 10days. They collected and returned my car after 13 days without any repair. I paid AED 1300 just for inspection.

ADVANTAGESDISADVANTAGES

Misleading Scam Expensive


28-08-2023

P. Moller
  United Arab Emirates

Worst service ever…

I Called “Service My Car” Friday at 3PM to book aircon service/repair on my Merc GLE AMG. Was told they wud look at it Saturday when the workshop opened but would pick up the car Friday evening. By Saturday noon I had had 3 conversations with two different persons. Was told they would send me a “diagnostics report” by Monday evening. Told them it’s a simple aircon issue, either the compressor is broken, system out of gas or gas is leaking. Takes maximum 5 minutes to do a pressure test and trouble shoot a car aircon in a modern car. Was told the car in the workshop and waiting to “perform diagnostics test” and I would get the report Monday evening. I kept challenging them about why it should take them 48 hours to make a “diagnostics report” on something that takes 10 mins to do – all they could do was repeating the same answers again and again like robots. I told them to return my car Saturday and was sick and tired listening to their rubbish about them needing 48 hours to do a “diagnostics report” as if they were performing brain surgery. Had I left my car with them, I would have wasted Friday to Tuesday or Wednesday before getting it back. Their people just keep lying to get cars sent to them for repairs and hiding behind some utterly ridicules “diagnostics report” which in my case would be a one or two liner; either compressor broken, no gas or gas leaking. I could have driven the car to anyone of more than 500 repair shops in Al Quoz myself and have it checked and repaired on the spot. I’d never recommend anyone to waste time on this company.

ADVANTAGESDISADVANTAGES

Unprofessional


26-08-2023

Niyas Abdul Salam
  India

Unacceptable delay and bad customer service

My car was sent for inspection and repair 3 weeks ago. It took 3 days to get the investigation report and I am waiting for the spare parts to arrive for the last 2 weeks with no clear timelines of getting my car fixed. This is completely unacceptable and I have lost my trust. I do not recommend ServiceMyCar, not reliable and lack accountability.

ADVANTAGESDISADVANTAGES

Untrustworthy Expensive Not Client-oriented


13-07-2023

Ananth
  United Arab Emirates

Major service for Lexus car

Upon hearing about the Ad & reviews about service my car, I would like to share my personal experience. I had booked a major service for my Lexus car on the 18th at 8am through the mobile application & the app gives two payment options – pay now or later.. I opted to pay later and assumed that the booking was done for the next day, however service booking was not done and the next day SMC did not pick the car for service nor was any follow up. When I checked the application the service was not booked for non payment , then I booked the appointment the next day then the car was picked on the 19th. Same day, the advisor updated with reports and requested for additional diagnosis to be undertaken as there was coolant leakage. After the few recommended tests, they gave me the quote to change a few parts which were very critical. As the quoted parts price- AED 3956 plus labour AED 1445 and the parts availability is only after 5 days. I requested a discount & the advisor informed me prices are fixed so I denied the quotation. I checked with lexus service center – al badia, for the same parts & they had given me a price for AED 3166 for only parts, which is 20% lower and I conveyed to SMC and later he agreed to reduce the parts cost by 20% provided i bring the parts to SMC (since parts availability was not there). I decided not to proceed with changing the parts and asked them to deliver the car back as is.

So overall the experience dealing with SMC was bad, not reliable and no customer service. I would never recommend it for sure.

ADVANTAGESDISADVANTAGES

Disappointing Misleading Unreliable Expensive


05-07-2023

HITENDER
  United Arab Emirates

Harassment done by this company

They took my car N charged mefor spare parts which never came..they wated 3 weeks without any rectidication N refunded only half of the money. No technical set up
No service advisors…Guy called Mebin will never answer your calls N will Hide behind whats app chat justifying all kinds of endless delays..dont get trapped with their OFFERS

ADVANTAGESDISADVANTAGES

Horrible


06-05-2023

Octavio J Gonzalez McGhie
  United Arab Emirates

No Service, wrong info, but charges apply

No service provided but they will charge you without notice.
Uninformed charges if don’t accept their quotation, overcharge inspection and retain your car if deny to pay. Supposedly recorded my conversation without authorization and deny to share back to the customer. Save a headache, look another place.

ADVANTAGESDISADVANTAGES

Dishonest Fake Scam


04-03-2023

MH
  United Arab Emirates

Fake promises, incompetent service and horrible experience!

Scammers, liars and not trustworthy…. If you want to waste your money, time, and deal with unprofessional technicians then choose SMC.

There’s no proof of what parts were bought/replaced or if they were genuine or not. No pictures or invoice from “official distributor” or parts “supplier” for the parts. They only share their own invoice which they can write anything in it. It does not include the official part code or name of the items.
The most critical point, the main concerns that I had with my car that I clearly mentioned on the comments while booking where never fixed or diagnosed. No agent spoke of it, nor did the health check or report even mention it. All the parts that were highlighted or needed to be replaced had nothing to do with my main concern or why I even booked a service in the first place!
It’s clear that SMC was just following a standard of services without treating every customer on a case by case basis or taking a customer’s comments into consideration.
Now I must take the car to another service center to check my main concerns as I feel I only wasted time and money with SMC.
When the complaints department and technical person called me, I asked for a refund they ignored my request. I even told them I will raise a complaint to DED consumer rights, he carelessly said go ahead do what you want.

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Incompetent Scam Unprofessional Untrustworthy Not Client-oriented




24-08-2022

Violetta
  United Arab Emirates

The Worst

Gave my car for the check-up, just to top up fluids, received my car back with the broken AC switch and now they want to charge me 500aed to fix what they broke!

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21-06-2022

Sana |   Verified
  United Arab Emirates

Fast

They give outstanding auto maintenance services, their workers are incredibly competent, and their services are immaculate; I had a positive experience with them.

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Amazing Impressive


31-05-2022

Samreen |   Verified
  United Arab Emirates

Satisfying

They provide excellent auto care services, their employees are extremely knowledgeable, and their services are flawless; my experience with them was positive.

ADVANTAGESDISADVANTAGES

Amazing Pleasant


30-04-2022

Zayd |   Verified
  United Arab Emirates

Fantastic

They are offering fantastic auto care services, the staffs were really smart and their services are perfect, my experience with them was good.

ADVANTAGESDISADVANTAGES

Smart Full Service


26-04-2022

Joel |   Verified
  United Arab Emirates

Attentive

The car sanitization services offered by them are perfect they were attentive ad safely delivered their services.

ADVANTAGESDISADVANTAGES

Perfect Safe


29-03-2022

Amir |   Verified
  United Arab Emirates

Satisfied

I have tried their oil change services and it was good they were reliable and delivered quick services, I am satisfied.

ADVANTAGESDISADVANTAGES

Fast Reliable


17-02-2022

Micah |   Verified
  United Arab Emirates

Efficient

I have visited them to get their auto detailing services which they have delivered me perfectly, they were efficient and honest with the clients in terms of providing their services.

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Honest Perfect


07-02-2022

Hendrix |   Verified
  United Arab Emirates

Friendly

I have taken their AC repair services they were friendly and deliver quick services, my experience with them was perfect.

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Convenient Full Service


31-01-2022

Sean |   Verified
  United Arab Emirates

Convenient

They are offering convenient and helpful services and their prices are also reasonable, overall it was all perfect, I am satisfied with my experience with them.

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Helpful Inexpensive


07-01-2022

Charlie |   Verified
  United Arab Emirates

Full Service

I found them cooperative and best when tried their car wash services, they have honestly delivered their services overall it was perfect.

ADVANTAGESDISADVANTAGES

Cooperative Honest


21-12-2021

Daitya |   Verified
  United Arab Emirates

More than amazing!

The engine repairing service provided by this center is more than amazing. Furthermore, its price was extremely affordable!

ADVANTAGESDISADVANTAGES

Amazing Affordable


20-12-2021

Adrian |   Verified
  United Arab Emirates

Fast

I took my car to them for the engine repair service and it was great, they are quite knowledgeable and fixed it quickly, I am satisfied with their services.

ADVANTAGESDISADVANTAGES

Knowledgeable Satisfying


05-12-2021

Paul |   Verified
  United Arab Emirates

Fast

I have just randomly availed their oil change services which they have provided me quickly, and they were friendly too and their prices are reasonable.

ADVANTAGESDISADVANTAGES

Friendly Affordable


21-11-2021

Zubair |   Verified
  United Arab Emirates

Marvelous!

My experience at this center was really great! The team was extremely professional and the services provided there are perfect!

ADVANTAGESDISADVANTAGES

Perfect Professional


18-11-2021

Nathan |   Verified
  United Arab Emirates

Perfect

It was a perfect oil change service provided by them moreover, their prices were reasonable, I am satisfied.

ADVANTAGESDISADVANTAGES

Inexpensive Satisfying


19-10-2021

ElChimi |   Verified
  United Arab Emirates

Magnificent

I had a perfect experience with this amazing center. The services provided by them are perfect and so affordable.

ADVANTAGESDISADVANTAGES

Perfect Affordable


23-09-2021

Minori |   Verified
  United Arab Emirates

Credible!

I was really satisfied with my experience at this company. The services provided by them are perfect and their prices are so reliable.

ADVANTAGESDISADVANTAGES

Credible Reliable


09-09-2021

Eliane |   Verified
  United Arab Emirates

Delightful

The car will undoubtedly be serviced in a timely manner. Even if you are in a hurry, you should contact them since they can complete the task quickly and have your automobile ready to drive.

ADVANTAGESDISADVANTAGES

Attentive Honest


29-07-2021

Fatima |   Verified
  United Arab Emirates

Enjoyable

They’re actually rather dependable. If I have a problem with my automobile services, I contact him right away and he makes sure to solve it for me so that I don’t spend time. I’ve never missed an event or had to park my car for an extended period of time because they work promptly.

ADVANTAGESDISADVANTAGES

Efficient Inexpensive


27-07-2021

Renjith |   Verified
  United Arab Emirates

Reliable

The car will undoubtedly be serviced in a timely manner. Even if you are in a hurry, you should contact them since they can complete the task quickly and have your automobile ready to drive.

ADVANTAGESDISADVANTAGES

Efficient Honest


19-07-2021

Sayeera |   Verified
  United Arab Emirates

Good

If you have any specific concerns, whether they are known or unknown, this is an excellent location to go because they have a wealth of expertise and experience with automobiles. So, once you give it to them, they will thoroughly inspect your vehicle and ensure that it is ready to drive, and if you have any specific difficulties, they will ensure that they are resolved quickly and at a low cost.

ADVANTAGESDISADVANTAGES

Efficient Excellent


19-07-2021

Gerry |   Verified
  United Arab Emirates

Great

They’re actually rather dependable. If I have a problem with my automobile services, I contact him right away and he makes sure to solve it for me so that I don’t spend time. I’ve never missed an event or had to park my car for an extended period of time because they work promptly.

ADVANTAGESDISADVANTAGES

Fast Decent


15-07-2021

Dina |   Verified
  United Arab Emirates

Fast

Car maintenance has been made quite simple, especially for working professionals. You only need to contact them and schedule an appointment, and they will ensure that your automobile is returned to you in the finest possible condition in the shortest amount of time.

ADVANTAGESDISADVANTAGES

Fantastic Client-oriented


14-07-2021

Benny |   Verified
  United Arab Emirates

Best option

Car maintenance has been made quite simple, especially for working professionals. You only need to contact them and schedule an appointment, and they will ensure that your automobile is returned to you in the finest possible condition in the shortest amount of time.

ADVANTAGESDISADVANTAGES

Friendly Client-oriented


12-07-2021

Gerry |   Verified
  United Arab Emirates

Good

The car will undoubtedly be serviced in a timely manner. Even if you are in a hurry, you should contact them since they can complete the task quickly and have your automobile ready to drive.

ADVANTAGESDISADVANTAGES

Delightful Helpful


08-07-2021

Fatima |   Verified
  United Arab Emirates

Fast

This is a fantastic location to go if you have any major problems with your car, whether they are known or undiscovered. They have a plethora of knowledge and experience with autos. So, once you give it to them, they’ll completely inspect it and make sure it’s ready to drive, and if you have any severe worries, they’ll make sure they’re addressed swiftly and cheaply.

ADVANTAGESDISADVANTAGES

Fantastic Inexpensive


06-07-2021

Renjith |   Verified
  United Arab Emirates

Reliable

They’ve been taking care of all of my car’s maintenance for years, and I trust him completely with my vehicle. I’ve had my car repaired several times, and each time I trust them to take great care of it and return it to me in the finest possible condition.

ADVANTAGESDISADVANTAGES

Excellent Client-oriented


05-07-2021

Tiana |   Verified
  United Arab Emirates

Trained

Vehicle maintenance has never been simpler. With my car, I have such trust in them that I can leave it with them even if I am not present. They are my favorite since they always ensure that I take proper care of my vehicle.

ADVANTAGESDISADVANTAGES

Knowledgeable Outstanding


01-07-2021

Fareem |   Verified
  United Arab Emirates

Fun

They’re actually rather dependable. If I have a problem with my automobile services, I contact him right away and he makes sure to solve it for me so that I don’t spend time. I’ve never missed an event or had to park my car for an extended period of time because they work promptly.

ADVANTAGESDISADVANTAGES

Efficient Helpful


30-06-2021

Raj |   Verified
  United Arab Emirates

Best

If you have any significant difficulties with your car, whether they are known or unknown, this is the place to go because they have a lot of knowledge and experience with vehicles. So, after you submit it to them, they will carefully check your vehicle and guarantee that it is roadworthy, and if you have any significant issues, they will repair them swiftly and at a cheap fee.

ADVANTAGESDISADVANTAGES

Attentive Inexpensive


27-06-2021

Irene |   Verified
  United Arab Emirates

Impressive

Servicing car has never been made more easier. I trust them so much with my car that I can actually give it to them even if I’m not there. They always make sure I take the best care of my car and they are my favorite.

ADVANTAGESDISADVANTAGES

Knowledgeable Client-oriented


22-06-2021

Fidha |   Verified
  United Arab Emirates

Good option

The servicing of the car will definitely be done very quickly. Even if you are in a rush, you should definitely contact them because they can get it done for you pretty fast and you’ll have your car ready to go.

ADVANTAGESDISADVANTAGES

Fantastic Optimal


17-06-2021

Gina |   Verified
  Hungary

Delightful

This is a fantastic location to go if you have any major problems with your car, whether they are known or undiscovered. They have a plethora of knowledge and experience with autos. So, once you give it to them, they’ll fully inspect it and make sure it’s ready to drive, and if you have any severe worries, they’ll make sure they’re addressed swiftly and cheaply.

ADVANTAGESDISADVANTAGES

Excellent Fast


16-06-2021

Sana |   Verified
  United Arab Emirates

Safest

It’s never been easier to maintain a vehicle. With my car, I have such trust in them that I can leave it with them even if I am not present. They are my favorite since they always ensure that I take the best possible care of my vehicle.

ADVANTAGESDISADVANTAGES

Efficient Helpful


15-06-2021

Yeri |   Verified
  United Arab Emirates

Very nice

The servicing of the car will definitely be done very quickly. Even if you are in a rush, you should definitely contact them because they can get it done for you pretty fast and you’ll have your car ready to go.

ADVANTAGESDISADVANTAGES

Impressive Pleasant


13-06-2021

Frank |   Verified
  United Arab Emirates

Just amazing

Vehicle maintenance has never been simpler. With my car, I have such trust in them that I can leave it with them even if I am not present. They are my favorite since they always ensure that I take proper care of my vehicle.

ADVANTAGESDISADVANTAGES

Fast Friendly


10-06-2021

Divya |   Verified
  United Arab Emirates

Safe

The servicing of the car will definitely be done very quickly. Even if you are in a rush, you should definitely contact them because they can get it done for you pretty fast and you’ll have your car ready to go.

ADVANTAGESDISADVANTAGES

Full Service Decent


09-06-2021

Pensie |   Verified
  United Arab Emirates

Professional

It’s never been easier to service an automobile. I have so much faith in them with my car that I can leave it with them even if I am not present. They are my favorite since they always make sure I take the greatest care of my automobile.

ADVANTAGESDISADVANTAGES

Inexpensive Optimal


08-06-2021

Fidha |   Verified
  United Arab Emirates

Very good

If you have some serious problems, whether they be known or unfamiliar, this is a safe place to go because they have a lost amount of information and experience with vehicles. So, after you send it to them, they will thoroughly inspect the vehicle and ensure that it is ready to drive, and if you have any serious concerns, they will ensure that they are resolved within a reasonable period of time. You will not be spending your money in this establishment.

ADVANTAGESDISADVANTAGES

Excellent Friendly


07-06-2021

Samreen |   Verified
  United Arab Emirates

Super

They’re actually really reliable. Any time but I have an issue with my car services I immediately contact him and make sure to fix it for me so that I don’t waste a lot of time. I have never missed any event or had to get my car away for so long because they get it done really quickly.

ADVANTAGESDISADVANTAGES

Amazing Clean


06-06-2021

Mathew |   Verified
  United Arab Emirates

Helpful

They have repaired my vehicle’s engine, they were a helpful and reliable company they are fast in delivering their perfect services, I am satisfied with their services.

ADVANTAGESDISADVANTAGES

Perfect Reliable


03-06-2021

Orion |   Verified
  United Arab Emirates

Reliable

I have tried their services twice, and both the time my experience with them was great, their services are reliable and reasonable, I am totally satisfied with it.

ADVANTAGESDISADVANTAGES

Inexpensive Satisfying


31-05-2021

Fina |   Verified
  United Arab Emirates

Nice experience

They’re actually really reliable. Any time but I have an issue with my car services I immediately contact him and make sure to fix it for me so that I don’t waste a lot of time. I have never missed any event or had to get my car away for so long because they get it done really quickly.

ADVANTAGESDISADVANTAGES

Impressive Productive


27-05-2021

Benny |   Verified
  United Arab Emirates

Perfect

If you are really busy and you do not have the time to get your car service done, just make an appointment with them to the app or something else and they will immediately service your car for you as soon as they can. Because of this reason I did not have to worry about going to the location and getting it done because they will take care of it for me.

ADVANTAGESDISADVANTAGES

Helpful Honest


26-05-2021

X |   Verified
  United Arab Emirates

Helpful

Servicing car has been made very very easy especially for working professional. You just have to contact them and make an appointment and they will make sure that your car is returned to you in the best way possible in no time.

ADVANTAGESDISADVANTAGES

Efficient Knowledgeable


25-05-2021

Hannah |   Verified
  United Arab Emirates

Happy

The servicing of the car will definitely be done very quickly. Even if you are in a rush, you should definitely contact them because they can get it done for you pretty fast and you’ll have your car ready to go.

ADVANTAGESDISADVANTAGES

Honest Impressive


23-05-2021

Ryujin |   Verified
  United Arab Emirates

Outstanding

Servicing the car has never been made more easier than this. You will just have to make a booking with them and tell them what is the requirement that you have and they will be able to get it done for you really really quickly. I am really glad that the services have been transferred to an online option right now which means you can make the bookings online itself. I really love it.

ADVANTAGESDISADVANTAGES

Helpful Optimal


20-05-2021

Heena |   Verified
  United Arab Emirates

Fast

They’re really very dependable. If I have a problem with my car services, I contact him right away and he makes sure to fix it for me so that I don’t waste time. I’ve never missed an event or had to park my car for an extended period of time because they work fast.

ADVANTAGESDISADVANTAGES

Fantastic Remarkable


19-05-2021

Cam |   Verified
  United Arab Emirates

Relaxing

Servicing car has been made very very easy especially for working professional. You just have to contact them and make an appointment and they will make sure that your car is returned to you in the best way possible in no time.

ADVANTAGESDISADVANTAGES

Outstanding Full Service


18-05-2021

Denise |   Verified
  United Arab Emirates

Delightful

It’s never been easier to service an automobile. I have so much faith in them with my car that I can leave it with them even if I am not present. They are my favorite since they always make sure I take the greatest care of my automobile.

ADVANTAGESDISADVANTAGES

Knowledgeable Outstanding


17-05-2021

Keena |   Verified
  United Arab Emirates

Super

If you have some serious problems, whether they be known or unfamiliar, this is a safe place to go because they have a lost amount of information and experience with vehicles. So, after you send it to them, they will thoroughly inspect the vehicle and ensure that it is ready to drive, and if you have any serious concerns, they will ensure that they are resolved within a reasonable period of time. You will not be spending your money in this establishment.

ADVANTAGESDISADVANTAGES

Knowledgeable Optimal


16-05-2021

Enrique |   Verified
  United Arab Emirates

Advisable

I took my car to them for engine repairing, they have fixed it in a short period of time and I found their staffs pretty efficient as they identified the problem promptly. I will totally recommend their services to my friends.

ADVANTAGESDISADVANTAGES

Efficient Fast


12-05-2021

Noora |   Verified
  United Arab Emirates

Best quality

complete confidence in him with my vehicle. I’ve repaired my car several times, and each time I trust them to take excellent care of it and return it to me in the best condition possible.

ADVANTAGESDISADVANTAGES

Outstanding Full Service


11-05-2021

Fedhi |   Verified
  Sweden

Very good

If you have any serious problems, whether they are known or unknown, this is a good place to go because they have a wealth of expertise and experience with automobiles. So, once you send it to them, they will thoroughly inspect your vehicle and ensure that it is ready to drive, and if you have any serious concerns, they will ensure that they are resolved quickly and at a low cost.

ADVANTAGESDISADVANTAGES

Outstanding Client-oriented


11-05-2021

Rania |   Verified
  United Arab Emirates

Great

It’s never been easier to service a vehicle. I have so much faith in them with my car that I can leave it with them even if I am not present. They are my favorite because they always make sure I take the best care of my car.

ADVANTAGESDISADVANTAGES

Knowledgeable Perfect


11-05-2021

Eli |   Verified
  United Arab Emirates

Fast

The servicing of the car will definitely be done very quickly. Even if you are in a rush, you should definitely contact them because they can get it done for you pretty fast and you’ll have your car ready to go.

ADVANTAGESDISADVANTAGES

Amazing Fast


18-04-2021

Gayathry |   Verified
  United Arab Emirates

Satisfying

Servicing car has never been made more easier. I trust them so much with my car that I can actually give it to them even if I’m not there. They always make sure I take the best care of my car and they are my favorite.

ADVANTAGESDISADVANTAGES

Helpful Affordable


15-04-2021

Hannah |   Verified
  United Arab Emirates

Professional

Servicing car has been made very very easy especially for working professional. You just have to contact them and make an appointment and they will make sure that your car is returned to you in the best way possible in no time.

ADVANTAGESDISADVANTAGES

Attentive Helpful


14-04-2021

Tamali |   Verified
  United Arab Emirates

Exqiusite

If you have any servicing with your car that you need them, you should definitely not think twice before contacting them. They have a lot of experience in this field and your vehicle will be in the best hands possible.

ADVANTAGESDISADVANTAGES

Attentive Competent


13-04-2021

Anncy |   Verified
  United Arab Emirates

Decent

All of the servicing of my car has been done by them for several years and I genuinely trust him with my vehicle. I have changed my car multiple times and every single time to take care of it very precisely and carefully and return it to me in the best state possible

ADVANTAGESDISADVANTAGES

Amazing Client-oriented


12-04-2021

Irene |   Verified
  United Arab Emirates

Client oriented

If you feel like there’s any specific problem with your vehicle, immediately contact them and they will make sure that it is all done within a short span of time. You don’t have to give you a car away for a very long time or anything because I will get all of it done in just a few hours

ADVANTAGESDISADVANTAGES

Impressive Knowledgeable


11-04-2021

Fem |   Verified
  United Arab Emirates

Respectable

They’re actually really reliable. Any time but I have an issue with my car services I immediately contact him and make sure to fix it for me so that I don’t waste a lot of time. I have never missed any event or had to get my car away for so long because they get it done really quickly.

ADVANTAGESDISADVANTAGES

Advisable Clean Affordable


08-04-2021

Jack |   Verified
  United Arab Emirates

Convenient

My Vehicle AC was not working, I took my car to them they made it repair and it is working perfectly, I will visit them again for other services.

ADVANTAGESDISADVANTAGES

Attentive Reliable Clean


07-04-2021

Samuel |   Verified
  United Arab Emirates

Affordable

This place is definitely worth giving your car into. I’m very skeptical about giving my car to random places because I care about it a lot but once I found this place I can give it to them regardless of what problem happens within my car because of how much they take care of it. They’re really professional with their services !

ADVANTAGESDISADVANTAGES

Amazing Attentive Affordable


06-04-2021

Vidya |   Verified
  United Arab Emirates

Fast

You do not have to worry about how long is it going to take whatsoever because of how quickly they will get it done. I’ve had an issue yesterday night with a part in my car and when I give it to them they got it done for me so quickly now I can go to work today morning itself. The time in which they work with is really fast.

ADVANTAGESDISADVANTAGES

Friendly Full Service


06-04-2021

Mohideen |   Verified
  United Arab Emirates

Delightful

If you have had any continuous issues with servicing your car, I think you should definitely come to this place because we will make sure that there is no more issue with your car. A lot of people try to get your money, but they genuinely care about how quickly your car gets repaired and if everything is OK. I love that!

ADVANTAGESDISADVANTAGES

Amazing Clean Client-oriented


05-04-2021

Indhu |   Verified
  United Arab Emirates

Very nice

If you can’t have any specific issues whether it might be known or unknown, this is a good place to come to because they have a lost amount of knowledge with cars and as well as experience. So once you give it to them they will completely check your car and make sure that it’s ready to go and if you have any specific issues they will make sure that they solve it within a less amount of cost itself. You will not be wasting your money in this place whatsoever.

ADVANTAGESDISADVANTAGES

Attentive Delightful Friendly


04-04-2021

Caleb |   Verified
  United Arab Emirates

Perfect deal available

They’re offering a perfect deal on car service packages. When I opened their website, I found that they’re offering 30% OFF on the car service packages for a short period of time. I booked the services I need with this offer! So affordable and an amazing offer!

ADVANTAGESDISADVANTAGES

Inexpensive Affordable


04-04-2021

Samuel |   Verified
  United Arab Emirates

Convenient

If you are really busy and you do not have the time to get your car service done, just make an appointment with them to the app or something else and they will immediately service your car for you as soon as they can. Because of this reason I did not have to worry about going to the location and getting it done because they will take care of it for me.

ADVANTAGESDISADVANTAGES

Amazing Attentive Fantastic


01-04-2021

Enora |   Verified
  United Arab Emirates

Very good

Servicing the car has never been made more easier than this. You will just have to make a booking with them and tell them what is the requirement that you have and they will be able to get it done for you really really quickly. I am really glad that the services have been transferred to an online option right now which means you can make the bookings online itself. I really love it.

ADVANTAGESDISADVANTAGES

Amazing Delightful Affordable


31-03-2021

Mohideen |   Verified
  United Arab Emirates

Fast

A service with them is really easy you just have to go to their website or use their app and everything will be done in less than five minutes. They will come and collect your vehicle from the place and get it back to you within no time itself. Wow an amazing invention.

ADVANTAGESDISADVANTAGES

Amazing Fast Outstanding


30-03-2021

Anne Thomas |   Verified
  United States

Very useful

This is the best place to come and do car maintenance regardless of if it is AC repair or oil change or anything else. They are well equipped enough to assist you with almost anything. I am very happy with every service I have received from them I will most definitely be using their services again.

ADVANTAGESDISADVANTAGES

Helpful Honest Affordable


29-03-2021

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Reviews
Fadi
  Syria

Bad Experience

Received the car after service in dirty condition specially inside, no tires rotation has been done as requested, tires notification on the screen, date/time not set, two small scratches on front cover, they put some aftermarket parts although I requested all parts to be genuine. Very bad experience, will not return back again

ADVANTAGESDISADVANTAGES


17-01-2026

Mohammad Ismail
  United Arab Emirates

The worst experience ever

The worst experience ever
On Friday 7th march i called them because of an issue with overheating engine they took the car and they kept it 5 days with them.
Every day they keep telling we are waiting for the parts quotation.
I told them to check also for the ac as it was not heating
In the end after they kept the car for 5 days they send me an unbelievable overpriced quotation were they put all the parts to be replaced (which i dont think its necessary they just wanted to get more profit) and with labour cost double of the price parts so i told them to return the car as i will not continue with the repairs and i will pay for the diagnosis only the amazing thing is that they charge each diagnosis separately (which i was not informed about before proceeding) so the bottom line of this experience is that i gave them my car and it sat for 5 days there and i paid 500AED for nothing

ADVANTAGESDISADVANTAGES

Disappointing Unprofessional Expensive


13-03-2025

Ronald Brown
  United Arab Emirates

Amazing Service – Highly Recommend!

I had an incredible experience with Service My Car! From start to finish, their team was professional, efficient, and highly skilled. The booking process was seamless, and they kept me informed throughout the service.

My car was serviced promptly, and the quality of work was outstanding. They even went the extra mile to ensure everything was perfect. The staff was friendly, and I appreciated their transparency in explaining what needed to be done.

Highly recommend Service My Car to anyone looking for reliable and hassle-free car maintenance. Amazing service and great value for money! Will definitely return for future car needs! 🚗✨

ADVANTAGESDISADVANTAGES

Affordable


24-12-2024

A
  United Arab Emirates

Service my car

Took too long to complete the work not good value. Poor at communicating. Do not return. The car when they say.

ADVANTAGESDISADVANTAGES

Safe

Disappointing Inattentive Misleading Unreliable Expensive Not Client-oriented


05-10-2024

Magda
  United Arab Emirates

Horrible overall service

Horrible services on all levels, from customer service to technical. They are not responding to calls or messages and still keeping my car for the past 7 days. I’m really considering reporting my car stolen to the police. Zero star! DO NOT USE THIS SERVICE!

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Horrible Inattentive Incompetent Miserable Misleading Scam Terrible Unpleasant Unprofessional Unreliable Untrustworthy Expensive Not Client-oriented


12-07-2024

Coco
  United Arab Emirates

Amazing service

I serviced my car last week and it was a pleasant experience, it went smoothly I accepted what work I wanted to do at that time . No pressure to do anything I didn’t want to do good advice on what needed to be done and I’ll be back in the future . Thanks 🙏🏼

ADVANTAGESDISADVANTAGES

Advisable Amazing Attentive Competent Credible Excellent Fantastic Fast Friendly Helpful Inexpensive Knowledgeable Respectable Satisfying Trustworthy Clean Affordable


22-05-2024

AL
  United Arab Emirates

They break your car not fix it

Definitely not advisable – incompetent / liars / criminals – take your money and want more money to fix up there error

ADVANTAGESDISADVANTAGES

Criminal


21-05-2024

Manish
  India

Fraudulent service

The worst service I ever had. They will be polite and down to earth in the initial service booking time and once they made you complete the payment, they will be rude, no proper answer for your queries, and once you told them that you will reveal their true face in social media they will threaten you. After cancelling the service it takes 7-10 working days to refund your money. Meanwhile booking it takes a few seconds. Such a waste fellows and services.

ADVANTAGESDISADVANTAGES

Awkward Disappointing Dishonest Fraudulent Incompetent Rude Scam Unprofessional Unreliable Untrustworthy


20-05-2024

MUNAWAR
  United Arab Emirates

MAJOR SERVICE DISAPPOINTING

recently i got my car serviced. extremely high charges and there started a sound after the car was sent home after several days.

ADVANTAGESDISADVANTAGES


07-12-2023

MUNAWAR
  India

MAJOR SERVICE DISAPPOINTING

ANY ADVICE FOR SERVICING TOYOTA FORTUNER IN SHARJAH IN FUTURE ?

Service My Car (SMC)
DISAPPOINTING experience FOR CAR SERVICE DONE
AT Service My Car (SMC), DUBAI

I sent Toyota Fortuner SMC for major servicing on 6 November 2023, with a promise to service for AED299 (+5 Vat) and got it back on 13 November 2023 with a whopping bill of AED 7670.88.

My car was a great condition, and I just wanted a thorough checkup. It has done just over 26,000 km. At the garage, they informed that there will be additional charges for changing air filter, AC filter and spark plugs. Then there were additional charges for oil additives and engine flush.

Later on inspection, I was informed that the car needs (i) tyre change (mind it that it has run only 26,000 km though it was 2017 model), and (ii) change of shock absorbers, both front and rear.

SMC changed both the shock absorbers, then came back to me that the rear shock absorber they have procured is faulty. So, they had to replace the new faulty one with the old one as they claim that they did not get the genuine part. SMC did promise that they have placed order for the new rear shock absorber and the time limit is 90 days by when they should expect a new shock absorber.

The car was delivered at 18:15 when it was already dark. The driver first asked the money to be paid without letting me inspect the car. The delivery report informs very little about the car condition as delivered, and the driver was in a hurry as he could not park the vehicle on truck for a long period.

The issues that I found were as follows:
i. So that there was no procedure for inspection upon delivery.
ii. Once I saw the rear of the inside of the car, all the side panels were dusty, and even the inside was not at all properly vacuumed. So obviously it was not cleaned as they claim as a task for a major servicing.
iii. The rear number plate bulb was not fixed as it was loose.
iv. There was no regular update from anyone and I had to call all the time all 7 days and several times, to find out what is happening and the delivery of the car.
v. I was promised that the car will be delivered at 9 AM and it was finally delivered at 18:15.
vi. I checked of the cost of the Yokohama tyres on google that was replaced and the price of the shock absorbers. What has been charged is almost 30% more that the market price.
vii. It took 8 days to get back my car.
viii. Other than the brand of the tyres, I was not informed of the brands of any other parts replaced.
ix. The driver came with card machine which did not work, so I had to pay in cash.
x. When I checked the inside of the car and the bonnet, nothing was clean. I shared videos to the SMC and they eventually told that I can bring my car to their service station for cleaning.
xi. Related to prices quoted, I checked on google and I find that the prices seems to be 25-35% HIGHER.

I will only know about the car performance once I drive it for at least some time. Also I will wait if they would inform me the availability of the rear shock absorber.

But is the price charges ok?

What is their reliability of having changed oil etc when the engine bay looked so dirty and unclean.

See link below: but this makes me wonder how have they done other things as claimed by the exorbitant cost charged by them.
https://youtu.be/RQKsRmqPW7M

ADVANTAGESDISADVANTAGES


19-11-2023

Krushal desai
  United Arab Emirates

Not capable to serve on time n with good condition.very very poor service provider.

Fill shame to give review.

ADVANTAGESDISADVANTAGES

Disappointing


22-10-2023

Mahdi Idriss
  United Arab Emirates

worst service and deliver i had ever with a car service company

My recent story with this car service was disappointing. They didn’t do a good job with my car, and I’m not happy with their service. The staff wasn’t responding to my calls , and it took a long time to deliver as they keep lying and lying about the delivery date and time. When I got my car back, the problems weren’t fixed. I had to go somewhere else to get it right. I won’t be coming back.

ADVANTAGESDISADVANTAGES

Awkward Misleading Untrustworthy


20-10-2023

Judtin
  United Arab Emirates

Corrupt scammers

I was charged for many repairs that I did refused during the repair process and my car was held at ransom until I agreed to pay the repair costs.

Do not trust this company, do not use this company.

ADVANTAGESDISADVANTAGES

Criminal Dangerous Fake Fraudulent Horrible Incompetent Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


09-10-2023

Jake
  United Arab Emirates

Expensive pay, zero result.

Very expensive diagnostics and repair cost. Quote delays for 10days. They collected and returned my car after 13 days without any repair. I paid AED 1300 just for inspection.

ADVANTAGESDISADVANTAGES

Misleading Scam Expensive


28-08-2023

P. Moller
  United Arab Emirates

Worst service ever…

I Called “Service My Car” Friday at 3PM to book aircon service/repair on my Merc GLE AMG. Was told they wud look at it Saturday when the workshop opened but would pick up the car Friday evening. By Saturday noon I had had 3 conversations with two different persons. Was told they would send me a “diagnostics report” by Monday evening. Told them it’s a simple aircon issue, either the compressor is broken, system out of gas or gas is leaking. Takes maximum 5 minutes to do a pressure test and trouble shoot a car aircon in a modern car. Was told the car in the workshop and waiting to “perform diagnostics test” and I would get the report Monday evening. I kept challenging them about why it should take them 48 hours to make a “diagnostics report” on something that takes 10 mins to do – all they could do was repeating the same answers again and again like robots. I told them to return my car Saturday and was sick and tired listening to their rubbish about them needing 48 hours to do a “diagnostics report” as if they were performing brain surgery. Had I left my car with them, I would have wasted Friday to Tuesday or Wednesday before getting it back. Their people just keep lying to get cars sent to them for repairs and hiding behind some utterly ridicules “diagnostics report” which in my case would be a one or two liner; either compressor broken, no gas or gas leaking. I could have driven the car to anyone of more than 500 repair shops in Al Quoz myself and have it checked and repaired on the spot. I’d never recommend anyone to waste time on this company.

ADVANTAGESDISADVANTAGES

Unprofessional


26-08-2023

Niyas Abdul Salam
  India

Unacceptable delay and bad customer service

My car was sent for inspection and repair 3 weeks ago. It took 3 days to get the investigation report and I am waiting for the spare parts to arrive for the last 2 weeks with no clear timelines of getting my car fixed. This is completely unacceptable and I have lost my trust. I do not recommend ServiceMyCar, not reliable and lack accountability.

ADVANTAGESDISADVANTAGES

Untrustworthy Expensive Not Client-oriented


13-07-2023

Ananth
  United Arab Emirates

Major service for Lexus car

Upon hearing about the Ad & reviews about service my car, I would like to share my personal experience. I had booked a major service for my Lexus car on the 18th at 8am through the mobile application & the app gives two payment options – pay now or later.. I opted to pay later and assumed that the booking was done for the next day, however service booking was not done and the next day SMC did not pick the car for service nor was any follow up. When I checked the application the service was not booked for non payment , then I booked the appointment the next day then the car was picked on the 19th. Same day, the advisor updated with reports and requested for additional diagnosis to be undertaken as there was coolant leakage. After the few recommended tests, they gave me the quote to change a few parts which were very critical. As the quoted parts price- AED 3956 plus labour AED 1445 and the parts availability is only after 5 days. I requested a discount & the advisor informed me prices are fixed so I denied the quotation. I checked with lexus service center – al badia, for the same parts & they had given me a price for AED 3166 for only parts, which is 20% lower and I conveyed to SMC and later he agreed to reduce the parts cost by 20% provided i bring the parts to SMC (since parts availability was not there). I decided not to proceed with changing the parts and asked them to deliver the car back as is.

So overall the experience dealing with SMC was bad, not reliable and no customer service. I would never recommend it for sure.

ADVANTAGESDISADVANTAGES

Disappointing Misleading Unreliable Expensive


05-07-2023

HITENDER
  United Arab Emirates

Harassment done by this company

They took my car N charged mefor spare parts which never came..they wated 3 weeks without any rectidication N refunded only half of the money. No technical set up
No service advisors…Guy called Mebin will never answer your calls N will Hide behind whats app chat justifying all kinds of endless delays..dont get trapped with their OFFERS

ADVANTAGESDISADVANTAGES

Horrible


06-05-2023

Octavio J Gonzalez McGhie
  United Arab Emirates

No Service, wrong info, but charges apply

No service provided but they will charge you without notice.
Uninformed charges if don’t accept their quotation, overcharge inspection and retain your car if deny to pay. Supposedly recorded my conversation without authorization and deny to share back to the customer. Save a headache, look another place.

ADVANTAGESDISADVANTAGES

Dishonest Fake Scam


04-03-2023

MH
  United Arab Emirates

Fake promises, incompetent service and horrible experience!

Scammers, liars and not trustworthy…. If you want to waste your money, time, and deal with unprofessional technicians then choose SMC.

There’s no proof of what parts were bought/replaced or if they were genuine or not. No pictures or invoice from “official distributor” or parts “supplier” for the parts. They only share their own invoice which they can write anything in it. It does not include the official part code or name of the items.
The most critical point, the main concerns that I had with my car that I clearly mentioned on the comments while booking where never fixed or diagnosed. No agent spoke of it, nor did the health check or report even mention it. All the parts that were highlighted or needed to be replaced had nothing to do with my main concern or why I even booked a service in the first place!
It’s clear that SMC was just following a standard of services without treating every customer on a case by case basis or taking a customer’s comments into consideration.
Now I must take the car to another service center to check my main concerns as I feel I only wasted time and money with SMC.
When the complaints department and technical person called me, I asked for a refund they ignored my request. I even told them I will raise a complaint to DED consumer rights, he carelessly said go ahead do what you want.

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Incompetent Scam Unprofessional Untrustworthy Not Client-oriented




24-08-2022

Violetta
  United Arab Emirates

The Worst

Gave my car for the check-up, just to top up fluids, received my car back with the broken AC switch and now they want to charge me 500aed to fix what they broke!

ADVANTAGESDISADVANTAGES




21-06-2022

Sana |   Verified
  United Arab Emirates

Fast

They give outstanding auto maintenance services, their workers are incredibly competent, and their services are immaculate; I had a positive experience with them.

ADVANTAGESDISADVANTAGES

Amazing Impressive


31-05-2022

Samreen |   Verified
  United Arab Emirates

Satisfying

They provide excellent auto care services, their employees are extremely knowledgeable, and their services are flawless; my experience with them was positive.

ADVANTAGESDISADVANTAGES

Amazing Pleasant


30-04-2022

Zayd |   Verified
  United Arab Emirates

Fantastic

They are offering fantastic auto care services, the staffs were really smart and their services are perfect, my experience with them was good.

ADVANTAGESDISADVANTAGES

Smart Full Service


26-04-2022

Joel |   Verified
  United Arab Emirates

Attentive

The car sanitization services offered by them are perfect they were attentive ad safely delivered their services.

ADVANTAGESDISADVANTAGES

Perfect Safe


29-03-2022

Amir |   Verified
  United Arab Emirates

Satisfied

I have tried their oil change services and it was good they were reliable and delivered quick services, I am satisfied.

ADVANTAGESDISADVANTAGES

Fast Reliable


17-02-2022

Micah |   Verified
  United Arab Emirates

Efficient

I have visited them to get their auto detailing services which they have delivered me perfectly, they were efficient and honest with the clients in terms of providing their services.

ADVANTAGESDISADVANTAGES

Honest Perfect


07-02-2022

Hendrix |   Verified
  United Arab Emirates

Friendly

I have taken their AC repair services they were friendly and deliver quick services, my experience with them was perfect.

ADVANTAGESDISADVANTAGES

Convenient Full Service


31-01-2022

Sean |   Verified
  United Arab Emirates

Convenient

They are offering convenient and helpful services and their prices are also reasonable, overall it was all perfect, I am satisfied with my experience with them.

ADVANTAGESDISADVANTAGES

Helpful Inexpensive


07-01-2022

Charlie |   Verified
  United Arab Emirates

Full Service

I found them cooperative and best when tried their car wash services, they have honestly delivered their services overall it was perfect.

ADVANTAGESDISADVANTAGES

Cooperative Honest


21-12-2021

Daitya |   Verified
  United Arab Emirates

More than amazing!

The engine repairing service provided by this center is more than amazing. Furthermore, its price was extremely affordable!

ADVANTAGESDISADVANTAGES

Amazing Affordable


20-12-2021

Adrian |   Verified
  United Arab Emirates

Fast

I took my car to them for the engine repair service and it was great, they are quite knowledgeable and fixed it quickly, I am satisfied with their services.

ADVANTAGESDISADVANTAGES

Knowledgeable Satisfying


05-12-2021

Paul |   Verified
  United Arab Emirates

Fast

I have just randomly availed their oil change services which they have provided me quickly, and they were friendly too and their prices are reasonable.

ADVANTAGESDISADVANTAGES

Friendly Affordable


21-11-2021

Zubair |   Verified
  United Arab Emirates

Marvelous!

My experience at this center was really great! The team was extremely professional and the services provided there are perfect!

ADVANTAGESDISADVANTAGES

Perfect Professional


18-11-2021

Nathan |   Verified
  United Arab Emirates

Perfect

It was a perfect oil change service provided by them moreover, their prices were reasonable, I am satisfied.

ADVANTAGESDISADVANTAGES

Inexpensive Satisfying


19-10-2021

ElChimi |   Verified
  United Arab Emirates

Magnificent

I had a perfect experience with this amazing center. The services provided by them are perfect and so affordable.

ADVANTAGESDISADVANTAGES

Perfect Affordable


23-09-2021

Minori |   Verified
  United Arab Emirates

Credible!

I was really satisfied with my experience at this company. The services provided by them are perfect and their prices are so reliable.

ADVANTAGESDISADVANTAGES

Credible Reliable


09-09-2021

Eliane |   Verified
  United Arab Emirates

Delightful

The car will undoubtedly be serviced in a timely manner. Even if you are in a hurry, you should contact them since they can complete the task quickly and have your automobile ready to drive.

ADVANTAGESDISADVANTAGES

Attentive Honest


29-07-2021

Fatima |   Verified
  United Arab Emirates

Enjoyable

They’re actually rather dependable. If I have a problem with my automobile services, I contact him right away and he makes sure to solve it for me so that I don’t spend time. I’ve never missed an event or had to park my car for an extended period of time because they work promptly.

ADVANTAGESDISADVANTAGES

Efficient Inexpensive


27-07-2021

Renjith |   Verified
  United Arab Emirates

Reliable

The car will undoubtedly be serviced in a timely manner. Even if you are in a hurry, you should contact them since they can complete the task quickly and have your automobile ready to drive.

ADVANTAGESDISADVANTAGES

Efficient Honest


19-07-2021

Sayeera |   Verified
  United Arab Emirates

Good

If you have any specific concerns, whether they are known or unknown, this is an excellent location to go because they have a wealth of expertise and experience with automobiles. So, once you give it to them, they will thoroughly inspect your vehicle and ensure that it is ready to drive, and if you have any specific difficulties, they will ensure that they are resolved quickly and at a low cost.

ADVANTAGESDISADVANTAGES

Efficient Excellent


19-07-2021

Gerry |   Verified
  United Arab Emirates

Great

They’re actually rather dependable. If I have a problem with my automobile services, I contact him right away and he makes sure to solve it for me so that I don’t spend time. I’ve never missed an event or had to park my car for an extended period of time because they work promptly.

ADVANTAGESDISADVANTAGES

Fast Decent


15-07-2021

Dina |   Verified
  United Arab Emirates

Fast

Car maintenance has been made quite simple, especially for working professionals. You only need to contact them and schedule an appointment, and they will ensure that your automobile is returned to you in the finest possible condition in the shortest amount of time.

ADVANTAGESDISADVANTAGES

Fantastic Client-oriented


14-07-2021

Benny |   Verified
  United Arab Emirates

Best option

Car maintenance has been made quite simple, especially for working professionals. You only need to contact them and schedule an appointment, and they will ensure that your automobile is returned to you in the finest possible condition in the shortest amount of time.

ADVANTAGESDISADVANTAGES

Friendly Client-oriented


12-07-2021

Gerry |   Verified
  United Arab Emirates

Good

The car will undoubtedly be serviced in a timely manner. Even if you are in a hurry, you should contact them since they can complete the task quickly and have your automobile ready to drive.

ADVANTAGESDISADVANTAGES

Delightful Helpful


08-07-2021

Fatima |   Verified
  United Arab Emirates

Fast

This is a fantastic location to go if you have any major problems with your car, whether they are known or undiscovered. They have a plethora of knowledge and experience with autos. So, once you give it to them, they’ll completely inspect it and make sure it’s ready to drive, and if you have any severe worries, they’ll make sure they’re addressed swiftly and cheaply.

ADVANTAGESDISADVANTAGES

Fantastic Inexpensive


06-07-2021

Renjith |   Verified
  United Arab Emirates

Reliable

They’ve been taking care of all of my car’s maintenance for years, and I trust him completely with my vehicle. I’ve had my car repaired several times, and each time I trust them to take great care of it and return it to me in the finest possible condition.

ADVANTAGESDISADVANTAGES

Excellent Client-oriented


05-07-2021

Tiana |   Verified
  United Arab Emirates

Trained

Vehicle maintenance has never been simpler. With my car, I have such trust in them that I can leave it with them even if I am not present. They are my favorite since they always ensure that I take proper care of my vehicle.

ADVANTAGESDISADVANTAGES

Knowledgeable Outstanding


01-07-2021

Fareem |   Verified
  United Arab Emirates

Fun

They’re actually rather dependable. If I have a problem with my automobile services, I contact him right away and he makes sure to solve it for me so that I don’t spend time. I’ve never missed an event or had to park my car for an extended period of time because they work promptly.

ADVANTAGESDISADVANTAGES

Efficient Helpful


30-06-2021

Raj |   Verified
  United Arab Emirates

Best

If you have any significant difficulties with your car, whether they are known or unknown, this is the place to go because they have a lot of knowledge and experience with vehicles. So, after you submit it to them, they will carefully check your vehicle and guarantee that it is roadworthy, and if you have any significant issues, they will repair them swiftly and at a cheap fee.

ADVANTAGESDISADVANTAGES

Attentive Inexpensive


27-06-2021

Irene |   Verified
  United Arab Emirates

Impressive

Servicing car has never been made more easier. I trust them so much with my car that I can actually give it to them even if I’m not there. They always make sure I take the best care of my car and they are my favorite.

ADVANTAGESDISADVANTAGES

Knowledgeable Client-oriented


22-06-2021

Fidha |   Verified
  United Arab Emirates

Good option

The servicing of the car will definitely be done very quickly. Even if you are in a rush, you should definitely contact them because they can get it done for you pretty fast and you’ll have your car ready to go.

ADVANTAGESDISADVANTAGES

Fantastic Optimal


17-06-2021

Gina |   Verified
  Hungary

Delightful

This is a fantastic location to go if you have any major problems with your car, whether they are known or undiscovered. They have a plethora of knowledge and experience with autos. So, once you give it to them, they’ll fully inspect it and make sure it’s ready to drive, and if you have any severe worries, they’ll make sure they’re addressed swiftly and cheaply.

ADVANTAGESDISADVANTAGES

Excellent Fast


16-06-2021

Sana |   Verified
  United Arab Emirates

Safest

It’s never been easier to maintain a vehicle. With my car, I have such trust in them that I can leave it with them even if I am not present. They are my favorite since they always ensure that I take the best possible care of my vehicle.

ADVANTAGESDISADVANTAGES

Efficient Helpful


15-06-2021

Yeri |   Verified
  United Arab Emirates

Very nice

The servicing of the car will definitely be done very quickly. Even if you are in a rush, you should definitely contact them because they can get it done for you pretty fast and you’ll have your car ready to go.

ADVANTAGESDISADVANTAGES

Impressive Pleasant


13-06-2021

Frank |   Verified
  United Arab Emirates

Just amazing

Vehicle maintenance has never been simpler. With my car, I have such trust in them that I can leave it with them even if I am not present. They are my favorite since they always ensure that I take proper care of my vehicle.

ADVANTAGESDISADVANTAGES

Fast Friendly


10-06-2021

Divya |   Verified
  United Arab Emirates

Safe

The servicing of the car will definitely be done very quickly. Even if you are in a rush, you should definitely contact them because they can get it done for you pretty fast and you’ll have your car ready to go.

ADVANTAGESDISADVANTAGES

Full Service Decent


09-06-2021

Pensie |   Verified
  United Arab Emirates

Professional

It’s never been easier to service an automobile. I have so much faith in them with my car that I can leave it with them even if I am not present. They are my favorite since they always make sure I take the greatest care of my automobile.

ADVANTAGESDISADVANTAGES

Inexpensive Optimal


08-06-2021

Fidha |   Verified
  United Arab Emirates

Very good

If you have some serious problems, whether they be known or unfamiliar, this is a safe place to go because they have a lost amount of information and experience with vehicles. So, after you send it to them, they will thoroughly inspect the vehicle and ensure that it is ready to drive, and if you have any serious concerns, they will ensure that they are resolved within a reasonable period of time. You will not be spending your money in this establishment.

ADVANTAGESDISADVANTAGES

Excellent Friendly


07-06-2021

Samreen |   Verified
  United Arab Emirates

Super

They’re actually really reliable. Any time but I have an issue with my car services I immediately contact him and make sure to fix it for me so that I don’t waste a lot of time. I have never missed any event or had to get my car away for so long because they get it done really quickly.

ADVANTAGESDISADVANTAGES

Amazing Clean


06-06-2021

Mathew |   Verified
  United Arab Emirates

Helpful

They have repaired my vehicle’s engine, they were a helpful and reliable company they are fast in delivering their perfect services, I am satisfied with their services.

ADVANTAGESDISADVANTAGES

Perfect Reliable


03-06-2021

Orion |   Verified
  United Arab Emirates

Reliable

I have tried their services twice, and both the time my experience with them was great, their services are reliable and reasonable, I am totally satisfied with it.

ADVANTAGESDISADVANTAGES

Inexpensive Satisfying


31-05-2021

Fina |   Verified
  United Arab Emirates

Nice experience

They’re actually really reliable. Any time but I have an issue with my car services I immediately contact him and make sure to fix it for me so that I don’t waste a lot of time. I have never missed any event or had to get my car away for so long because they get it done really quickly.

ADVANTAGESDISADVANTAGES

Impressive Productive


27-05-2021

Benny |   Verified
  United Arab Emirates

Perfect

If you are really busy and you do not have the time to get your car service done, just make an appointment with them to the app or something else and they will immediately service your car for you as soon as they can. Because of this reason I did not have to worry about going to the location and getting it done because they will take care of it for me.

ADVANTAGESDISADVANTAGES

Helpful Honest


26-05-2021

X |   Verified
  United Arab Emirates

Helpful

Servicing car has been made very very easy especially for working professional. You just have to contact them and make an appointment and they will make sure that your car is returned to you in the best way possible in no time.

ADVANTAGESDISADVANTAGES

Efficient Knowledgeable


25-05-2021

Hannah |   Verified
  United Arab Emirates

Happy

The servicing of the car will definitely be done very quickly. Even if you are in a rush, you should definitely contact them because they can get it done for you pretty fast and you’ll have your car ready to go.

ADVANTAGESDISADVANTAGES

Honest Impressive


23-05-2021

Ryujin |   Verified
  United Arab Emirates

Outstanding

Servicing the car has never been made more easier than this. You will just have to make a booking with them and tell them what is the requirement that you have and they will be able to get it done for you really really quickly. I am really glad that the services have been transferred to an online option right now which means you can make the bookings online itself. I really love it.

ADVANTAGESDISADVANTAGES

Helpful Optimal


20-05-2021

Heena |   Verified
  United Arab Emirates

Fast

They’re really very dependable. If I have a problem with my car services, I contact him right away and he makes sure to fix it for me so that I don’t waste time. I’ve never missed an event or had to park my car for an extended period of time because they work fast.

ADVANTAGESDISADVANTAGES

Fantastic Remarkable


19-05-2021

Cam |   Verified
  United Arab Emirates

Relaxing

Servicing car has been made very very easy especially for working professional. You just have to contact them and make an appointment and they will make sure that your car is returned to you in the best way possible in no time.

ADVANTAGESDISADVANTAGES

Outstanding Full Service


18-05-2021

Denise |   Verified
  United Arab Emirates

Delightful

It’s never been easier to service an automobile. I have so much faith in them with my car that I can leave it with them even if I am not present. They are my favorite since they always make sure I take the greatest care of my automobile.

ADVANTAGESDISADVANTAGES

Knowledgeable Outstanding


17-05-2021

Keena |   Verified
  United Arab Emirates

Super

If you have some serious problems, whether they be known or unfamiliar, this is a safe place to go because they have a lost amount of information and experience with vehicles. So, after you send it to them, they will thoroughly inspect the vehicle and ensure that it is ready to drive, and if you have any serious concerns, they will ensure that they are resolved within a reasonable period of time. You will not be spending your money in this establishment.

ADVANTAGESDISADVANTAGES

Knowledgeable Optimal


16-05-2021

Enrique |   Verified
  United Arab Emirates

Advisable

I took my car to them for engine repairing, they have fixed it in a short period of time and I found their staffs pretty efficient as they identified the problem promptly. I will totally recommend their services to my friends.

ADVANTAGESDISADVANTAGES

Efficient Fast


12-05-2021

Noora |   Verified
  United Arab Emirates

Best quality

complete confidence in him with my vehicle. I’ve repaired my car several times, and each time I trust them to take excellent care of it and return it to me in the best condition possible.

ADVANTAGESDISADVANTAGES

Outstanding Full Service


11-05-2021

Fedhi |   Verified
  Sweden

Very good

If you have any serious problems, whether they are known or unknown, this is a good place to go because they have a wealth of expertise and experience with automobiles. So, once you send it to them, they will thoroughly inspect your vehicle and ensure that it is ready to drive, and if you have any serious concerns, they will ensure that they are resolved quickly and at a low cost.

ADVANTAGESDISADVANTAGES

Outstanding Client-oriented


11-05-2021

Rania |   Verified
  United Arab Emirates

Great

It’s never been easier to service a vehicle. I have so much faith in them with my car that I can leave it with them even if I am not present. They are my favorite because they always make sure I take the best care of my car.

ADVANTAGESDISADVANTAGES

Knowledgeable Perfect


11-05-2021

Eli |   Verified
  United Arab Emirates

Fast

The servicing of the car will definitely be done very quickly. Even if you are in a rush, you should definitely contact them because they can get it done for you pretty fast and you’ll have your car ready to go.

ADVANTAGESDISADVANTAGES

Amazing Fast


18-04-2021

Gayathry |   Verified
  United Arab Emirates

Satisfying

Servicing car has never been made more easier. I trust them so much with my car that I can actually give it to them even if I’m not there. They always make sure I take the best care of my car and they are my favorite.

ADVANTAGESDISADVANTAGES

Helpful Affordable


15-04-2021

Hannah |   Verified
  United Arab Emirates

Professional

Servicing car has been made very very easy especially for working professional. You just have to contact them and make an appointment and they will make sure that your car is returned to you in the best way possible in no time.

ADVANTAGESDISADVANTAGES

Attentive Helpful


14-04-2021

Tamali |   Verified
  United Arab Emirates

Exqiusite

If you have any servicing with your car that you need them, you should definitely not think twice before contacting them. They have a lot of experience in this field and your vehicle will be in the best hands possible.

ADVANTAGESDISADVANTAGES

Attentive Competent


13-04-2021

Anncy |   Verified
  United Arab Emirates

Decent

All of the servicing of my car has been done by them for several years and I genuinely trust him with my vehicle. I have changed my car multiple times and every single time to take care of it very precisely and carefully and return it to me in the best state possible

ADVANTAGESDISADVANTAGES

Amazing Client-oriented


12-04-2021

Irene |   Verified
  United Arab Emirates

Client oriented

If you feel like there’s any specific problem with your vehicle, immediately contact them and they will make sure that it is all done within a short span of time. You don’t have to give you a car away for a very long time or anything because I will get all of it done in just a few hours

ADVANTAGESDISADVANTAGES

Impressive Knowledgeable


11-04-2021

Fem |   Verified
  United Arab Emirates

Respectable

They’re actually really reliable. Any time but I have an issue with my car services I immediately contact him and make sure to fix it for me so that I don’t waste a lot of time. I have never missed any event or had to get my car away for so long because they get it done really quickly.

ADVANTAGESDISADVANTAGES

Advisable Clean Affordable


08-04-2021

Jack |   Verified
  United Arab Emirates

Convenient

My Vehicle AC was not working, I took my car to them they made it repair and it is working perfectly, I will visit them again for other services.

ADVANTAGESDISADVANTAGES

Attentive Reliable Clean


07-04-2021

Samuel |   Verified
  United Arab Emirates

Affordable

This place is definitely worth giving your car into. I’m very skeptical about giving my car to random places because I care about it a lot but once I found this place I can give it to them regardless of what problem happens within my car because of how much they take care of it. They’re really professional with their services !

ADVANTAGESDISADVANTAGES

Amazing Attentive Affordable


06-04-2021

Vidya |   Verified
  United Arab Emirates

Fast

You do not have to worry about how long is it going to take whatsoever because of how quickly they will get it done. I’ve had an issue yesterday night with a part in my car and when I give it to them they got it done for me so quickly now I can go to work today morning itself. The time in which they work with is really fast.

ADVANTAGESDISADVANTAGES

Friendly Full Service


06-04-2021

Mohideen |   Verified
  United Arab Emirates

Delightful

If you have had any continuous issues with servicing your car, I think you should definitely come to this place because we will make sure that there is no more issue with your car. A lot of people try to get your money, but they genuinely care about how quickly your car gets repaired and if everything is OK. I love that!

ADVANTAGESDISADVANTAGES

Amazing Clean Client-oriented


05-04-2021

Indhu |   Verified
  United Arab Emirates

Very nice

If you can’t have any specific issues whether it might be known or unknown, this is a good place to come to because they have a lost amount of knowledge with cars and as well as experience. So once you give it to them they will completely check your car and make sure that it’s ready to go and if you have any specific issues they will make sure that they solve it within a less amount of cost itself. You will not be wasting your money in this place whatsoever.

ADVANTAGESDISADVANTAGES

Attentive Delightful Friendly


04-04-2021

Caleb |   Verified
  United Arab Emirates

Perfect deal available

They’re offering a perfect deal on car service packages. When I opened their website, I found that they’re offering 30% OFF on the car service packages for a short period of time. I booked the services I need with this offer! So affordable and an amazing offer!

ADVANTAGESDISADVANTAGES

Inexpensive Affordable


04-04-2021

Samuel |   Verified
  United Arab Emirates

Convenient

If you are really busy and you do not have the time to get your car service done, just make an appointment with them to the app or something else and they will immediately service your car for you as soon as they can. Because of this reason I did not have to worry about going to the location and getting it done because they will take care of it for me.

ADVANTAGESDISADVANTAGES

Amazing Attentive Fantastic


01-04-2021

Enora |   Verified
  United Arab Emirates

Very good

Servicing the car has never been made more easier than this. You will just have to make a booking with them and tell them what is the requirement that you have and they will be able to get it done for you really really quickly. I am really glad that the services have been transferred to an online option right now which means you can make the bookings online itself. I really love it.

ADVANTAGESDISADVANTAGES

Amazing Delightful Affordable


31-03-2021

Mohideen |   Verified
  United Arab Emirates

Fast

A service with them is really easy you just have to go to their website or use their app and everything will be done in less than five minutes. They will come and collect your vehicle from the place and get it back to you within no time itself. Wow an amazing invention.

ADVANTAGESDISADVANTAGES

Amazing Fast Outstanding


30-03-2021

Anne Thomas |   Verified
  United States

Very useful

This is the best place to come and do car maintenance regardless of if it is AC repair or oil change or anything else. They are well equipped enough to assist you with almost anything. I am very happy with every service I have received from them I will most definitely be using their services again.

ADVANTAGESDISADVANTAGES

Helpful Honest Affordable


29-03-2021

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