In 1975, a young and ambitious man from India reached Dubai, dreaming of leaving his mark across the UAE’s dynamic business landscape. He did not know then the true impact he would one day have on Dubai’s real estate and hotel sectors. V.A. Hassan has come a long way since his early days; today he is chairman of SBK Real Estate & Flora Hospitality. Under the patronage of His Highness Sheikh Suhail Bin Khalifa Al Maktoum, brand “SBK” has blossomed and grown into a friendly symbol of trust and honesty.
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Location
Karama Centre - Kuwait Street - Dubai - United Arab Emirates
I am staying in your Althani bldg Alnahda2 since many years. Security is the backbone of the building and I have no hesitation in saying this to your excellent staff Ramadeep. Always available and having a watchful eyes on the visitors matters the most. And appreciate your Security staff for doing his work very efficiently. Keep it up Ramandeep and keep the SBK name at the top!
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Excellent
11-08-2026
Raisana A N United Arab Emirates
My experience
“I stayed at SBK alyakka residence 3 a few days ago. I was highly impressed by their cleanliness and maintenance. Having the metro station nearby was incredibly convenient for me. The stay there was very peaceful, and I absolutely loved it.”
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FriendlySatisfyingCleanWell-located
24-06-2026
Refik India
My experience
What I am sharing with you today is a good experience of mine. A few days ago, I stayed at SBK Building Al Nahda Zone. This is my second time staying there. Cleanliness and neatness are the special features of the place. And the staff there is very friendly. I asked for few help. He did it without saying anything else. He is very patient. His name is Siraj. People like this are a good asset to every company.
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FriendlyHelpfulSatisfyingClean
23-06-2026
Joshua India
Stay Away from SBK properties
What once upon a time my watchman would have happily attended to, now ever since SBK took over the property , things have got worse. Now they need 72 hours to look into a problem. AC not working?? They will show up after 3 days to fix it. Water leak?? they will show up after 3 days to fix it!
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DISADVANTAGES
DisappointingHorribleIncompetentUnprofessional
09-09-2025
Asadul Hasan United Arab Emirates
Very poor service
Me and my family are suffering due faulty ac unit installed
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DisappointingHorribleUnprofessionalUntrustworthy
15-08-2025
Asadul Hasan United Arab Emirates
Very poor maintenance
My apartment is equipped with faulty air conditioner which breaks every week. The guy will come and fix the problem temporarily and ac will stop working in next 5-7 days. When ac is even working, the cooling is very poor and i end up paying a lot of money to DEWA. In this summer where the temperature is 45 degrees we are suffering
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DisappointingFakeHorribleExpensive
15-08-2025
simon Armenia
professional in renew rent
i would thankfull Mrs.Pramitha …she`s very kind and do her work professional way
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AmazingClean
13-08-2025
Pankaj Malik United Arab Emirates
Experience
I’m sharing this feedback with deep frustration and zero sugarcoating. This is a wake-up call for those who think they’re untouchable or hide behind the “we’re big boys” excuse. Time to face facts.
The nightmare began the moment we moved into the SHK building in Al Jadaf. Our broker, who confidently showed this apartment to us, completely dropped the ball. We said YES immediately, despite obvious red flags: seepage marks, cleaning conditions, public toilet stench in bathrooms, and pests (Cockroaches) running around.
We were given empty promises that it would all be fixed before moving in. What we got was a lazy, superficial cover-up. The seepage was still wet when we moved in.
The “Security Guard” is just a powerless mouthpiece—can’t even replace a sewage cover. Zero authority, zero use. Just passing messages and pretending it counts as action.
We had to submit a long maintenance list, and of course, nothing moved until I escalated to the top—Mr. Waseem, who is the head of maintenance, and was very responsive. He sent Harish, one of the very few bright spots in this disaster. Harish is proactive, respectful, and willing to tackle problems one by one. It’s been over a month and though we’re still in “work in progress” mode. Credit where it’s due—Harish is trying. But that doesn’t excuse the mess that led us here.
The public areas are another level of neglect. This building is just 6–7 years old, but it looks like it’s been kept with zero initiative. Why? Because of penny-pinching maintenance. Air conditioning in public spaces? Mostly off. Terraces? Disgusting—more like garbage dumps. The smell from the bathroom shafts? Absolutely revolting.
I have photos. I have videos. I could blast them out right now, but I’m holding back to give management a chance to fix this wreck. But let’s be clear: this is an opportunity. Get it together.
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DISADVANTAGES
Not Client-oriented
16-06-2025
Param India
Misleading stating no bachelors in the floor and not allowing me and wife to vacant and cancel the tenancy with penalties
Muna Karama Building, and would like to bring a matter of serious concern to your immediate attention. At the time of signing the lease, we were not informed that a significant number of bachelors were residing in the building. Unfortunately, this has created an environment that is extremely uncomfortable and distressing for us, particularly for my wife.
She feels unsafe using the common areas, especially the lift and hallways, due to the inappropriate behavior and unsettling stares from these individuals. Additionally, many of them are inappropriately dressed, and there is often a strong, unpleasant odor throughout the building.
I’m extremely disappointed with the service provided by this management company. Their approach has consistently been lazy, unresponsive, and completely unreliable. Requests are either ignored or addressed with unacceptable delays, and follow-through is almost nonexistent. Communication is poor, and there is a clear lack of accountability or professionalism.
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DisappointingInattentiveUnprofessionalUnreliable
29-04-2025
Abdula United Arab Emirates
SBK REAL ESTATE
SBK REAL ESTATE is one of the best. It’s very helpful. It’s really like. Service is the best one. And full service, excellent, affordable, clean, decent
The Company building was very good at all. my family was very happy to see that I am live in that company. In this company that was so much opportunities. All time thanks for SBK REAL ESTATE 😊
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HelpfulHonestImpressiveInexpensiveKnowledgeablePerfectFull Service
24-01-2025
Sachin India
Ac
I registered a complaint regarding both my AC and shower heater. Mr. Govind, who assisted me, was very nice, friendly, and professional. He quickly addressed and resolved the issues.
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AmazingExcellent
24-01-2025
Ajay Kumar India
Very good
Thanks for sbk very good company 😇
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AmazingConvenientAffordableClient-oriented
19-01-2025
Raju India
Sbk building
Valerie gardens building by sbk real estate is very well maintained ,very clean and security Mr. Harmandeep Singh is very helpful and polite
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HelpfulSafeProfessionalCleanDecent
17-01-2025
Afjal Ahmed Bangladesh
Most company
I live in SBK real estate building for a long time. They like the service the most Many stars provide fast service. and everyone Works with great sincerity.
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DISADVANTAGES
10-01-2025
X United Arab Emirates
Sbk real estate and management
Not following Dubai Law regarding real estate commission. Apartment not cleaned at move in. Dishonest about move in date.
Dirty building, appliances falling apart. Ac not turned on in common areas.
I recently had the pleasure of receiving maintenance services from Kasim, the technician from SBK Real Estate, for maintenance at my residence. His service was exceptional! kasim was prompt and professional. He quickly diagnosed the issue and efficiently resolved it,Thank you, Kasim!
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DISADVANTAGES
14-12-2024
Ullyses Baluyot Philippines
Terrible Customer Service
I am highly disappointed with the customer support provided by SBK. Our contract expired on September 25, and per standard practice, they should have contacted us at least three months prior to inform us or discuss renewal terms. However, there was absolutely no effort to reach out—no email, no call, not even a notification through the guard, despite our apartment being just five steps away from the reception on the ground floor.
Instead, they waited until the due date to inform us of a rent increase, leaving us with no choice but to accept as we couldn’t move out and find another apartment at such short notice. To make matters worse, I am currently physically challenged due to a spine surgery I underwent in September, which further complicates the situation.
What’s more frustrating is that it has been two weeks since payment was deducted from our account, including their so-called “renewal charges,” and yet we have not received the official contract or EJARI. This is unacceptable and reflects a complete lack of professionalism.
Based on this experience, I would not recommend SBK to anyone looking for reliable customer support.
When I visited building I found very good hospitality from staffs over there especially security guard. And building was well managed and tidy. Want to thanks all team members of SBK real estate.
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HelpfulImpressiveProfessional
02-12-2024
Kkk United Arab Emirates
SBK real estate worst in every thing
SBK real estate worst in every thing
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DisappointingDishonestHorribleTerribleIndecent
27-11-2024
Ahmed Faraz United Arab Emirates
NAHDA OASIS 2 GOOD REVIEW
I had an amazing experience with SBK REAL ESTATE. I spend my one year in NAHDA OASIS 2
SBK real estate is good customer service and prompt action at any maintenance especially Mr noufal is the person promptly come and clear some maintenance problem then is good knowledgeable person also he explain after work what happend like that.
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AmazingEfficientExcellentFriendlyImpressiveKnowledgeableUniqueFull Service
11-10-2024
Mathur India
Beware that SBK steals tenant deposit and does no maintenance
Management attitude has changed since younger generation take over.
I have lived in an aprtment owned by Bu Haleeba. Best locality and great accessibility for metro and other necessities.
However our lucky days got over as soon as SBK took over the property. The building was old but well maintained and it is now turned for the worst under SBK. They dont maintain property and do not follow the rental index rules framed by Dubai Government.
A family building now houses sharing accomodation for bachelors which is also illegal.
I decided to move out from the property only for this reason. I knew they will steal my deposit.
I WILL NEVER EVER LEASE WITH SBK. TAKE THIS AS WARNING AND STAY AWAY PEOPLE.
Beware that SBK steals tenant deposit and does no maintenance
Management attitude has changed since younger generation take over.
I have lived in an aprtment owned by Bu Haleeba. Best locality and great accessibility for metro and other necessities.
However our lucky days got over as soon as SBK took over the property. The building was old but well maintained and it is now turned for the worst under SBK. They dont maintain property and do not follow the rental index rules framed by Dubai Government.
A family building now houses sharing accomodation for bachelors which is also illegal.
I decided to move out from the property only for this reason. I knew they will steal my deposit.
I WILL NEVER EVER LEASE WITH SBK. TAKE THIS AS WARNING AND STAY AWAY PEOPLE.
The mangment of sbk is very great I live in bldg 41 their staff is very cooperative and their all team is doing very great job especially Mr Ali he is very great guy
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DISADVANTAGES
23-08-2024
Sofie United Kingdom
Never replies to emails or queries
I’ve been living in building for less than a year and it was also a new build in Liwan 2 10 months ago, yet the landlord is trying to increase the rent by almost 6k, I’ve queried this in three emails to SBK as according to RERA this is not permitted, yet SBK is simply ignoring my emails and queries despite telling me I needed to respond immediately about whether I wanted to renew or not or I could be charged a penalty! Also the maintenance team is unable to communicate in either Arabic or English and never fix what they should. Customer service is shoddy and not to the standards I would expect from a company in Dubai!
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DisappointingInattentiveIncompetentUnprofessional
22-08-2024
Syed Rohaib Pakistan
Appreciation
Mangment is very good ,I live in BUILDING 41security cleaners and maintenance team is doing very great job especially Mr Ali a night security guard is very nice guy he is great leadership qualities.
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DISADVANTAGES
FriendlyHelpfulReliableTrustworthy
17-08-2024
Josie United States
Agents/Rent
The increase of the apartments are not the same. We are old tenants but the increase is huge. Feels like we are new in the building because of huge amount on increase. We decided not to renew bec. The increase and leasing charges is huge more likely 10k. It’s important to clarify with the landlord or property management company to understand the specific reasons for the varying costs of rent per flat. In such situations, transparency and communication are key. It’s important for property management to clearly explain the reasons for the differing rent prices, whether it’s due to factors like apartment size, amenities, views, or any other criteria. Addressing concerns and ensuring that the rent structure is fair and justified can help maintain a positive relationship between the apartment owners and the management.
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FriendlyClean
RudeScamUnfavorableExpensiveNot Client-oriented
08-08-2024
Abbu India
Review
SBK real estate management it’s very good property handling company in Dubai , All time their property fully cleaned especially Amna House And the security staff are friendly
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FriendlyProfessional
05-08-2024
Mahipal jinna India
Good*
Bingatti garden building cleaners are good commuunication good cleaning doing best work thanks sbk
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DISADVANTAGES
31-07-2024
Mahipal jinna India
Good*
Bingatti garden building cleaner are good communication good cleaning doing best work thanks sbk
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DISADVANTAGES
30-07-2024
Karen United Arab Emirates
Bad service and unresponsive staff
After residing there for almost 7 years (Star Building), we were shocked and disappointed to discover several deductions from our security deposit. Naturally, wear and tear occurs over time, and we hadn’t renovated anything. Surprisingly, they are even deducting for the cooker, which is still in perfect working condition. Communication with them has been extremely challenging as they are unresponsive. It’s been a month since we vacated the flat, and our security deposit has yet to be returned, despite the flat being re-let to a new tenant. This level of service is unacceptable!
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DISADVANTAGES
Disappointing
22-07-2024
Prakash United Arab Emirates
Review for SBK Real Estate
I am writing to express my deep dissatisfaction with SBK Real Estate regarding the handling of my security deposit. After residing in one of their apartments for 18 months and maintaining it in excellent condition, I was shocked to find unjust deductions made from my deposit.
Despite the natural wear and tear expected over such a period, SBK’s claims for additional painting and minor maintenance seem unreasonable and misleading. The term “security deposit” feels more like a tool for unwarranted charges.
Additionally, it is incredibly frustrating trying to contact the team in Karama. They never respond to emails, messages and it is impossible to reach them via phone call. This lack of communication only adds to the poor experience.
Such practices do not reflect well on the company’s reputation and business conduct.
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DISADVANTAGES
UnprofessionalUntrustworthy
16-07-2024
MOHAMMED ALI United Arab Emirates
real-estate
Awesome customer experience
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DISADVANTAGES
Amazing
21-06-2024
Hashir United Arab Emirates
real estate
One of the best real estate in Dubai.
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DISADVANTAGES
Amazing
21-06-2024
Rola United Arab Emirates
They took rent from me gor the first of June and they took money 10 days ago till now no ejari every time I contact them they say tomorrow since 10 days
For ten days I have been waiting for my ejari till now nothing and all they say tomorrow or in few hours since 10 days
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Incompetent
03-06-2024
Gajanand India
Security guards of SBK Real Estate
Its been a wonderfull experience with SBK real estate which is friendly and satisfactory and honest it feel very safe specially security guard like Bollu Suresh i liked the way he treated me and respect from him its so impressive SBK which is in Al idrisi ,
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DelightfulEfficientFantasticFriendlyHelpfulHonestOutstandingPerfectRespectableSafeSatisfyingFull Service
26-05-2024
Essa Imran United Arab Emirates
Security Guard
I am writing this review to applaud the two security guards working in my SBK-owned building, Al Thani Building, located in Al Nahda Second. I live on apartment number 1004 and I’d like to say that both of the guards currently working are extremely friendly, hospitable, polite and utterly respectful. They bring safety and comfort to every single guest or friend that comes around to the building and are always there for assistance or general support when it comes to any issues within the building.
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DISADVANTAGES
FriendlyClean
22-05-2024
SHANOJ India
Security service
My family and I resided in Al Bahri Grand Residence in Al Warqua’a1 for last four years. Our security officer Mr Arif always kept a watchful eye on the building, keeping it clean, safe and secure. We received excellent residential support services from SBK Property Management & Security service , which made our stay even more comfortable. The security guard on duty was always friendly and helpful, and whenever we submitted a maintenance request, we received a prompt response. SBK ensured that our living environment was optimal by taking care of various maintenance issues, such as plumbing, AC, and electricity. We were delighted with their services . We highly recommend their properties to anyone looking for rental housing. Finally, we would like to take this opportunity to wish SBK all the success in the future. Thanks Shanoj Flat 114
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Clean
20-05-2024
Kyle Mackay United Arab Emirates
Not client oriented
After handing over the cheques they become unresponsive, take at least 5 reminders to do anything if they even do it. Now 2 month into the apartment and I still don’t have a copy of my tenancy contract and they haven’t come to complete snagging list. Fire alarms go off twice a day. After the flooding they haven’t even come to look at the reported damage, never mind attempt to fix it.
Pathetic people when it comes to returning what they owe you. I left the apartment in December and it’s almost 6 months I haven’t received my deposit back. They don’t pick up calls nor return your email. When it comes to renewal, they completely ignore RERA recommendations and when you show them the law they will cover the difference by charging you fake bills in the name of maintenance
They make sure they stamp their logo in every building in Dubai ! While they can’t handle basic customer care service ! They are terrible when it comes to maintenance! You’ll never get it ! However you charged monthly for it ! And when you ask for it it’s not available! A customer care agent from SBK literally said there is nothing I can do for you
I am living in binghatti residence maintenance team sayid very nice
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DISADVANTAGES
Outstanding
16-04-2024
Haris India
Maintainance services
Living in shuinqati -4 building flat No:104 with my family. Heater and tap had some complain and they immediately came and changed it.
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DISADVANTAGES
16-04-2024
Sagaya Mary United Arab Emirates
Feedback
“Living in this apartment has been such a pleasure. The environment is safe and comfortable, thanks to the excellent security provided by Prashanth. His dedication to ensuring our safety and well-being is truly commendable. I feel grateful to have such a responsive and attentive member of staff looking out for us.”
Sudarjan was very fast to action in changing the toilet spray, it took him less than 5 minutes and was very professional … also my cat likes him :)
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DISADVANTAGES
08-04-2024
MohMad omar Italy
Al bahri gate 2
I m happy here sbk al bahri gate 2 building is very neat and clean with security Mr Jay also very helpfully guy always hardworking with very honestly doing his duty, thank sbk real estate
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DISADVANTAGES
AttentiveCooperativeCredibleDelightfulCleanDecent
07-04-2024
Sushil India
Review
Building is attractive neat and clean, it’s decent not crowded, if any issue sucurity guard (Mr Tej Narayan) normally handle and solve it, he has good communication with all, Both staff is very pretty cleanline(Mr naveen) they are very assistive Sandoval park Residence jvc
I stay in Al Thani building al barsha 1 and I needed maintenance regarding my kitchen electric gas socket and the team were outstanding on their service and quick in resolving the issue at hand, I want to say a big thank you to Salman and Rashid for doing a great job.
I am talking with reference to MRK 1 building and I am very happy with the work of SBK Real Estate, your building is always clean and neat, your staff is very nice and very helpful, humble ,and especially your trusted one. Talking about (Mr. Niaz .)he is very helpful and friendly, very kind, his service is very good, I am very happy with his work I appreciate him . so thankyou Real estate
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DISADVANTAGES
ExcellentFantasticFastFriendlyHelpfulHonestImpressiveInexpensiveFull Service
Awkward
26-03-2024
Paula coan United Kingdom
Trying to recover our deposit
We have been trying to recover our deposit back for over a month and they will not reply to our emails or calls after we had followed correctly paying out of our contract of 3 months payments. Very unprofessional experience of living in one of their new builds.They were happy to answer them until we had paid then now they just ignore. We will continue until we get it back. Very dishonest company, best to avoid this company and I see from the reviews we are not the first.
One of the best real estate in dubai to be honest, it comes with a good security guard (anoop and srikant)and their supervisor Mr Ali, the building in oud metha al fajer complex are very clean and secured. Thanks Sbk
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DISADVANTAGES
Excellent
20-03-2024
vincent d atienza United Arab Emirates
Review
Building is clean and decent, not crowded.security named Shivaraj is helpful and assistive. They made the building nice.
I left in January and it is March and I haven’t got my deposit back. They are ignoring my emails and whatsapp messages. I’m calling to the office and nobody is picking up the phone.
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DISADVANTAGES
Dishonest
13-03-2024
Jaydee Philippines
Review
Al fajer complex oud metja
One of the best real estate in dubai to be honest, it comes with a good security guard (anoop and srikant)and their supervisor Mr Ali, the building in oud metha al fajer complex are very clean and secured. Thanks Sbk
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DISADVANTAGES
Excellent
11-03-2024
Kyle Mackay United Arab Emirates
Expensive extra charges and slow response
1000 AED compulsory fee to turn on the gas. Gas company only charges ~300, so they charge 3 times the cost and won’t let you go direct.
1000-2000 AED to renew your housing contract!
After chasing them for a week, with limited response, to get my housing contract they still never delivered so I had to drive to their office myself to chase it down. Took over 1 hour to get the contract to sign at the office.
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DISADVANTAGES
InattentiveUnreliableExpensive
08-03-2024
Arun India
Riview
Sbks are having good flats and at nice location.professional in repairing all maintenance services.would recommended it for sure
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DISADVANTAGES
07-03-2024
Dennis India
Perfect maintenance
W have been residing in this building for 13years. The building is kept in pristine condition, with cleanliness guaranteed daily thanks to the diligent and hardworking efforts of Mr. SAJU the watchman.
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DISADVANTAGES
Clean
07-03-2024
DenLan India
Excellent maintenance
The building is impeccably maintained, with cleanliness ensured every day thanks to the dedicated and hardworking efforts of Mr. Saju, the watchman.
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DISADVANTAGES
Clean
07-03-2024
Pankaj Sharma India
About Ac Maintenance
I am talking to regarding MRK 1 bullding flat number 201. Last month AC TECHNICIAN Mr.RASITH MOHAMED came to our flat for AC maintenance. He did a very good job. We are happy with his work. Keep working like this
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DISADVANTAGES
Amazing
06-03-2024
sooraj India
supported very well
good morning all, I’m living in ajman Badar plaza , Happy to live in your building best in ajman. especially caretaker Mubarak He supporting very well. maintenance also wonder full and management company very responsive
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DISADVANTAGES
AmazingExcellent
04-03-2024
Mahmoud Fouad Egypt
Good place to stay
Building neat and clean every day morning the cleaning guy Islam clean the building early morning and security MR Jay he is really supportive he will try to do his best at any time we need him
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DISADVANTAGES
Advisable
02-03-2024
Shiny India
Al swaiden residents
Al swaiden residence watchman Anwar is very helpful
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DISADVANTAGES
Helpful
23-02-2024
Abid India
Bathroom maintenance not done
We have been chasing you maintenance team for more than 30 days. Several calls have been made, and only reply we get is ‘we will inform the supervisor’. I The bathtub smells like a gutter. And its high time that someone seriously looks into this matter 413, al sowaidan building, al qusais.
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DISADVANTAGES
Decent
DisappointingTerribleUnpleasantUnprofessional
19-02-2024
Sandeep India
Rental
Mr. Abduk Razki’s behavior and speedy processing was extremely helpful
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DISADVANTAGES
RespectableProfessional
19-02-2024
Dr. Zainab Abdawn United Arab Emirates
A cooperative and efficient security guard.
I have recently moved to Al-Abeir Tower and have been very happy with the service. The security staff in Particular Sandeep has been very helpful and cooperative. We recently had a fire incident in our flat which could have easily turned in to a disaster without the help of Sandeep. He swiftly responded to the fire alarm and got into our flat and put the fire off using the fire extinguisher. We are very grateful for his help, support and courage. Thank you very much.
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DISADVANTAGES
CooperativeEfficientFastFriendlyHelpful
14-02-2024
Alena United Arab Emirates
Scammers
They will not refund your deposit with any reasons. Awful company. Look at the photos. First and last days. They took my money to upgrade old floor in old building. I lived there just 1 year and moved in with another company. Unfortunately landlord signed contract with this company of scammers. I emailed them, but not anwer at all.
Mr. Arun and his team arw very fast and accommodating. Keep it up!
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DISADVANTAGES
Fast
07-01-2024
Wikay India
Avoid at all costs!
Maintenance Woes and Deposit Drain: My experience with SBK Real Estate in Sharjah was nothing short of a nightmare. My year-long tenancy in a 1BHK apartment was plagued by constant maintenance issues like water leaks, faulty ACs, and flickering lights. Despite numerous calls and pleas, repairs took ages, causing immense inconvenience.
Shady Security Deposit Practices: Upon vacating, I returned the apartment in pristine condition, yet they slapped me with a 1200 AED repair bill against my 2,000 AED deposit. Their exorbitant charges, like 500 AED for painting and 100 AED for an ambiguous “cleaning,” felt like daylight robbery. Shockingly, they provided no detailed report, and despite my requests, never conducted a pre-inspection with me. This felt like a deliberate ploy to exploit tenants by draining their deposits.
Unethical Threats and Unprofessional Staff: Their tactics didn’t stop there. When questioned, their staff resorted to unprofessional threats, claiming they could block my visa or job search for non-payment. This blatant intimidation aimed solely at squeezing more money out of me was truly despicable.
My Advice: STAY AWAY: I urge anyone considering SBK Real Estate to run in the opposite direction. Their poor maintenance services, dishonest deposit practices, and predatory behavior are enough to send shivers down anyone’s spine. Don’t fall victim to their shady schemes – choose a reputable company that values good tenant relationships and fair dealings.
Spread the Word: Share this review and warn others about SBK’s exploitative practices. Let’s hold them accountable for their behavior and protect future tenants from similar misery.
SBK is terrible! I’ve been pursuing this real estate to retrieve my deposit fee, but they are unhelpful. Despite sending multiple emails, they haven’t bothered to respond.
Very unprofessional staff and team. I personally had to visit sbk real estate yesterday afternoon for their unprofessional service. While I was there I bare witnessed their unprofessionalism. The agent as usual did not want to listen to customers side of the story. Declined customers request with no approval of the manager. Refused to concern the manager. Management did not involve themselves. The agent kept replying manager cannot do anything for you. Customer kept asking where’s the manager? Who’s the manager? The agent replied saying James Bond is the manager. The agent kept on going at it with the customer. Like it was a personal vendetta against him. Bottom line customer service was utterly disappointing. This real estate company does not issue receipts nor an acknowledgment for taking money. They blindly want us hand over money in bulk to their messengers or to the building security. Please be mindful dealing with SBK real estate.
If i can give them minus 5 I’ll Forget about your security deposit The employee unprofessional and very rude I suffered for 5 days from AC leakage then they responded to my complaint After your first year they will change every clause in the contract they start to charge me for the useless too loud AC 375 AED monthly wich supposed to be free The building smells stinks .. no chiller in corridors even in summer Nothing enough to describe how bad this company
A friend recommended SBK when we were moving to Dubai and had no idea how or where to get an apartment . They made the whole experience super easy and we were moved in within 2 weeks. Thanks SBK team
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DISADVANTAGES
25-04-2023
Hermina Maylinda United Arab Emirates
Loud Noise
We are staying in Mrk building 2 behind Fortune Grand Hotel Al Muteena Deira. The building is only until 3rd floor and in the beginning on the 3rd floor was actually a gym but lately we came to know that they made it as its own staff room. Many nights are noisy and when you complain they are just ignoring you. Not so sure they are drunk or what they do until they make sounds like there is an earthquake. We stayed on 2nd floor and we have an infant baby. Poor management service really. Even after complaining directly there is nothing changed.
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DISADVANTAGES
Affordable
Disappointing
24-02-2023
JYOTI HARRESH VASUDEV United Arab Emirates
no deposit refund, no compensation for damge to tenants furniture, due to non maintainence
we have written 2 reviews with photo’s of massive leakage in the flat which damaged our furniture too , we have informed SBK several times that due to leakage all walls there is moisture dampness in entire flat lower walls & it is damaging our furniture , even when they were doing next door flat paint we req the person to rectify the leakage so that walls dry up , no one came , the a/c vents unclean left black patches in the ceiling & upper portion of the wall & the best part is when we asked for refund of security deposit when we moved out in dec.2022 they demand repaint cost from us for the flat, is this morally, ethically, legally correct ?? they are claiming charges that doors need polish which means when you gave the flat to us they were unpolished now you want to give to another tenant in a better condition you are asking for that cost from previous tenant, the building is quite old & has old bathroom fittings like an old bath tub we were given the flat with a dirty bathtub which we cleaned ourselves to have a daily bath today they are demanding AED 550 to polish the bath tub , are we to pay for something we got in that condition, best is similar brand new bath tubs are available from 350 to 450 AED in the market , what should we as tenant make out of this ?? making Money thru previous tenants deposits ? but are they morally , ethically , legally correct practice ?????
ADVANTAGES>
DISADVANTAGES
Smart
DisappointingRudeUnfavorableUnprofessional
23-02-2023
Arnel United Arab Emirates
Responsive & good service provider
I just want to take this opportunity to appreciate SBK Real Estate. They never disappoint when it comes to customer services. Every time I had a complaint, they were very helpful and responsive in all ways possible. Highly appreciated and recommended.
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DISADVANTAGES
AttentiveConvenientCooperativeEfficientFastHelpfulSatisfyingFull Service
21-02-2023
Stephen Dacalos United Arab Emirates
Good Maintenance
I called their landline for a maintenance issue and thankfully it was resolved fast. They immediately scheduled the fixing and no it was a hassle free at all. Highly recommended real estate in Dubai.
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DISADVANTAGES
ConvenientFastFriendlyHonestDecent
18-02-2023
Miguel Labar United Arab Emirates
Good Maintenance
I called their landline for a maintenance issue and thankfully it was resolved fast. They immediately scheduled the fixing and no it was a hassle free at all. Highly recommended real estate in Dubai.
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DISADVANTAGES
AmazingConvenientHonestTrustworthyClean
18-02-2023
Alexander United Arab Emirates
Excellence Service
Had a great experience with this company. I can confirm that they deliver excellent service with well experienced staffs. Very responsive and helpful. I certainly recommend SBK! Highly appreciated.
arrogance in dealing poor maintainence no care for customers
the apartment at Al Tayer Budiling Al Hudaiba managed by SBK real Estate has massive leakage due to poor painting we sent several emails with photo & video evidence to them reminding them to fix as leakage is increasing finally we left the premise as they did not fix this leakage & our furniture got damaged after move out we asked for our security deposit they turned back asking us charges for repaint of flat , paint of doors which was in that poor condition when we moved in etc etc … they do not respond to any email just sent a 1 line mail , repaint cost etc will remain, no one in the entire org. who are addressed in the mail replies a single word. looking at all this we have finally decided to file a case rental dispute center request all ppl who are facing the axe of this non refund from SBK on flimsy issues to jointly appoint a legal firm to get our monies back from this unprofessional co.
arrogance in dealing poor maintainence no care for customers
the apartment at Al Tayer Budiling Al Hudaiba managed by SBK real Estate has massive leakage due to poor painting we sent several emails with photo & video evidence to them reminding them to fix as leakage is increasing finally we left the premise as they did not fix this leakage & our furniture got damages after move out we asked for our security deposit they turned back asking us charges for repaint of flat , paint of doors which was in that poor condition when we moved in etc etc … they do not respond to any email just sent a 1 line repaint cost etc will remain, no one in the entire org. who are addressed in the mail replies a single word. looking at all this we have finally decided to file a case rental dispute center request all ppl who are facing the axe of this non refund from SBK on flimsy issues to jointly appoint a legal firm to get our monies back from this unprofessional co.
One of the best real estate in dubai to be honest, it comes with a good settlement and their buildings in jaddaf are very clean and comes with good price. Good security deposit and trusted people.
One of the most promising real estate in Dubai. Very professional and great service providers. The staff are very attentive and helpful. Highly recommend this company to anyone looking forward to rent an apartment in UAE.
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DISADVANTAGES
Amazing
16-02-2023
Shenna Lozada United Arab Emirates
Good Location
Thanks to my colllegue, she referred me to the SBK I found a well-located and pleasing place to stay. I highly recommended the SBK for those who want to have a relaxing home, feel free to inquire to their staff they are so friendly and approachable.
SBK is one of the best real estate company especially when it comes to their services. the receptionist is very kind and accommodating and have a pleasant personality
SBK is great company. They have been managing my apartment for a year now and they’re always making sure that my maintenance issues were taken care of. I’m so impressed of their services.
Very accommodating. One of the best real-estate company especially the receptionist are very kind and helpful.
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DISADVANTAGES
AmazingCompetentExcellentFantasticHelpfulCleanFull Service
15-02-2023
Jocelyn Philippines
Good maintenance
SBK is great company. They have been managing my apartment for a year now and they’re always making sure that my maintenance issues were taken care of. I’m so impressed of their services.
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DISADVANTAGES
AmazingDelightfulHelpfulReliableSatisfyingClean
15-02-2023
Christian United Arab Emirates
Good service provider
I had an extremely positive experience with SBK Real Estate. They are very organized, helpful, efficient and knowledgeable. Quick to reply to any questions you may have. I just renewed my contract and very happy with the services I’m getting. Highly appreciated.
I continue to experience professional services from SBK real estate. Their receptions and other staffs have always impressed me with their quality of services. I enjoyed every support they have given to me. They treat me like family, and I could always reach out to them for any concern.
I visited their office for my renewal and the staffs there were so friendly and accommodating. Easily understood the terms and conditions of the renewal contract because their team were concern and smart. Even have a free service coffee there.
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DISADVANTAGES
AmazingAttentiveCompetentConvenientCooperativeEfficientExcellentFriendlyHelpfulHonestKnowledgeableOutstandingProductiveReliableRemarkableRespectableSmartTrustworthyProfessionalFull Service
14-02-2023
Jerelle Philippines
Maintenance
When it comes to providing maintenance support, they excel. You get the impression that they are ready to assist you at all times. They provide various solutions to problems as well.
The sevice was exceptional! Staff was amazing, receptionists are very accomodating and they were all delightful. They went over and beyond to help make our stay enjoyable. I highly recommend.
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DISADVANTAGES
CooperativeDelightfulExcellentClient-oriented
14-02-2023
Calista United Arab Emirates
Sales
I recently moved into the apartment I rented under SBK. From visiting the flat until the contract signing, I had a smooth and hassle free experience the entire time. The agent was very professional and helpful. I strongly recommend this company.
One of the best real estate company in Dubai. Receptions and other staffs are very friendly and providing tenants a quality service. Very helpful to all our concerns and complaints. Highly recommended!
I was impressed with their level of knowledge and the amount of data that they had about the market. It was a no-brainer for me to work with them since I was set on buying.
One of the best real estate company in Dubai. Receptions and other staffs are very friendly and providing tenants a quality service. Very helpful to all our concerns and complaints. Highly recommended!
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DISADVANTAGES
CooperativeTrustworthyProfessionalFull Service
14-02-2023
Phoebe Gail United Arab Emirates
Customer service
Very attentive and friendly to the tenants
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DISADVANTAGES
CompetentConvenientCooperativeHonestOutstandingFull Service
14-02-2023
Swathy United Arab Emirates
Service
One of the most promising real estate in Dubai. Very professional and great service providers. The staff are very attentive and helpful. Highly recommend this company to anyone looking forward to rent an apartment in UAE.
Emergency response team of SBK is really good . Yesterday registered one emergency issue in my apartment and despite of its a holiday they came and resolved the issue with in an hour. Techinician took my feed back after the work completion . They did a commendable job. Thank you
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DISADVANTAGES
23-01-2023
jyoti harresh India
refund of security deposit , compensation for damage to our furniture due to leakage & seepage in the walls
jyoti harresh vasudev 19 January 2023 16:44
sbk took over the building al tayer at al mina road – Hudiaba from city tower when we moved in nov 2021 we immediately complained to City tower these was leakage & seepage the day we moved in we took photos & their inspection team member was shown all this in the first week itself, we have made written complaints that the leakage is spreading and the wooden doors of all the rooms of the flat were unpainted & unpolished when we came in , there was a broken glass in the balcony & it could be a safety issue if it falls in aug , sept 2022 sbk took over the building from city tower by then the seepage in the walls had inscresed too much, we informed sbk in writing & with photos that the leakage in the walls is spreading no action earlier from city tower & no action , response from SBK we vacated the flat on 23 dec 2022 as per contract end date , when we moved our furniture the backside wooden crockery & shoe cabinets were totally wet with fungus we had to thow away 4 pairs of leather shoes and discard the shoe cabinet, we sent real time photos & videos to SBK that day itself, we then aked them for our security deposit 2000 & compensation for damage to our furniture due to faulty paint which damaged our furniture, from 24 dec till today the only thing sbk did was to send us charges of 3750 AED saying cost of repaint, doors polish, broken glass, bath tub polish etc etc , we have sent them more than 50 emails with photos that the walls if need repaint is for no fault of ours there is no response whatsoever from them , when we call thier office 30 to 40 times only once the operator answers and says concerned person is not there then further she already has knowledge that we are calling for our refund & compensation she says take a appointment & come to our office but no return email nor any communication once side unanimously they created a demand from us instated of refund of security deposit 2000 AED raised a issue of 3750 AED, we want ppl who are facing similar problem with SBK who is known for not returning many peoples security deposit to contact us and if we all can jointly complaint to concerned govt dept. , RERA or Dubai Rent dept that it is not always tenants who spoil some thing in apartments but management cos like SBK who do not do proper maintenance etc and on top of that asking us to pay for repainting the flat, doing door polish & polishing the bath tub their cost for polishing bath tub is AED 550 , this building & its bath tub is 20 yrs old , new bathtub same size is available in the market at 350 to 500 AED which only means that this co is known for not returning security deposit & harassing the tenants for everything cos they don’t reply by email , they don’t come on phone , the operators cannot give the mobile numbers of concerned inspection person as they are not authorized these are the ways in which this co is harassing tenants , appeal to all lest jointly go to GOVT dept and make our collective complaints , we have all the photo & video evidence , emails , whats app chats with maintenance ppl., https://ae.arabplaces.com/dubai/sbk-real-estate-340830
Best of best in helping.. Understanding, cooperative,
ADVANTAGES>
DISADVANTAGES
Amazing
08-01-2023
Britt Netherlands
Apartments not maintained
When renting out the apartment it was new I was the first in my apartment so everything should be new and fresh. Well no I have lived here 8 months and we have massive leakage in the parking ceiling causing flooding in the parking and apparently it us coming from the pool. The pool has been closed for 4 weeks already.
They eat all your deposit to cover their maintenance cost.
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DISADVANTAGES
DishonestUnprofessionalNot Client-oriented
02-11-2022
Sarit United Arab Emirates
Worst Real Estate to live with
I have been living in Etlala residence where they promised me free chiller and a notice 90 days prior for any rent increase. They have now installed chiller charges costing. Me 300AED a month if i use it or not, sent me a notice 30 days before for renewal with a rent increase of 4000AeD which i had to agree with as i am not interested in arguments. I felt it wise to let everyone know on who to trust before you go renting and looking for a home. I went down to their office, they were so rude, giving me ultimatums to leave if i don’t like it. Uneducated staff, with no customer service skills. All i could hear from the next cabins were shouts from other tenants to other staff in the office. The worse place i have ever been and with the lowest skill set of people all in one place including the manager there unwilling to speak to anyone drinking his 1AED chai. Disgraceful.
I have been living in Etlala residence where they promised me free chiller and a notice 90 days prior for any rent increase. They have now installed chiller charges costing. Me 300AED a month if i use it or not, sent me a notice 30 days before for renewal with a rent increase of 4000AeD which i had to agree with as i am not interested in arguments. I felt it wise to let everyone know on who to trust before you go renting and looking for a home. I went down to their office, they were so rude, giving me ultimatums to leave if i don’t like it. Uneducated staff, with no customer service skills. All i could hear from the next cabins were shouts from other tenants to other staff in the office. The worse place i have ever been and with the lowest skill set of people all in one place including the manager there unwilling to speak to anyone drinking his 1AED chai. Disgraceful.
Talked to agent Babin and viewed the property in Jumanah alsufuh and offered him 85k instead of the asking rent of 88k ,he came back to me the next day that insist on 88k, I accepted and asked me to send him my documents and I did waited 3 days for him to respond but no answer. He came back with landlord doesn’t want to rent it.!!!!!!!!!! I need a better answer His incompetency cost a lot precious time
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DISADVANTAGES
Incompetent
11-10-2022
James United Arab Emirates
Non-responsive real estate company
In 2022, for more than six months, I lived in an SBK property in Dubai.
It was a new property and they had poorly designed the parking structure. It was so narrow that people were damaging their cars while driving in an out of it. The company ignored resident’s complaints for more than a month — about half of the residents were parking outside of it in the street rather than risking damage to their cars. Finally, they modified it so that we could use it.
They didn’t keep the pool clean. And there was no air conditioning (or the most minimal air conditioning possible) in the elevators. Everyone complained. Everyone sweat in those elevators. Yet the company never even acknowledged the problem.
Several of us moved in with small pets (cats and dogs). We discussed this in explicit detail with the company’s agents when we signed leases and moved in. We were told it was fine. The area was JVC, there were many families with pets there, and it was accepted. About four months later, the company changed its mind and threatened us with eviction and law suits. When we attempted to explain that we had all made agreements with the company’s agents when we moved in, the company wasn’t interested in hearing us.
Finally, when I moved out, the company played power games with my deposit, never returning it. The deposit, as specified in the contract, was kept in the trust of the company to cover any “material damage” to the apartment. In my case, there was no material damage. Yet the company seized half the deposit to cover its maintenance costs when I moved out (repainting the walls, changing the air filters, etc.). The company was non-responsive to my attempts to speak with them about this — indeed, it took several emails, two phone calls, and finally a personal visit to their offices to get them to respond that they understood that I was moving out.
It’s unfortunate that they behave in this exploitative way, but it’s not uncommon in Dubai where there’s insufficient government regulation and supervision of these companies.
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DISADVANTAGES
Affordable
Not Client-oriented
09-09-2022
Afsal India
Review
Good service and professional way of dealing with customer 5 star
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DISADVANTAGES
Clean
25-08-2022
suhail ali India
deposit cheque
very unprofessional services and need to be clear otherwise to be banned from UAE
Extremely poor service and arrogant behavior to customers
I have been having problem with this real estate from Day-1 of us occupying one of the properties managed by them. They confirmed to that everything was done and was kept ready for occupancy. When i came to the flat with my stuffs i could see really uncleaned floor and there were people still painting and doing maintenance in the bathrooms. Now after a year when its time for renewal ,the rent is super hiked and moreover there is service fee to be paid to SBK apart from the rent and Ejari charges. I have neither seen or experienced any service from this real estate over this time nor at this time on rent negotiation . When i had inquired about this, the executive tried to make it as a norm to pay the real estate what they quote. I wanted to raise it to the attention of the manager who apparently handles this team, to my surprise she reacted as awkward and terrible as the executive and was nor ready to talk. The team carries a lot of arrogance with no client orientation and tries to fool tenants with their unrealistic reasons for inflated /surprise charges.
I renewed my contract with this real estate and I handed over the cheques plus one extra one. Since mar22 up to now I didn’t receive my new house contract and the extra cheque despite many calls and WhatsApp messages…… it’s terrible service
Absolutely awful experience with some very unprofessional, rude and generally non responsive and unhelpful and at times aggressive staff.
SBK are currently trying to withhold my security deposit unlawfully due to my tenancy ending during their offices being closed for EID.
They are keeping 1.4k from my deposit to “paint” when the walls were in great condition.
Lied and said I was given an extra key to keep money for that too. Unlawful malpractice. Avoid at all costs.
Please be very careful when considering SBK as an option and choose a better company to do business with and save yourself a lot of potential hassle & money.
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DISADVANTAGES
14-07-2022
Katie United Arab Emirates
Fraudulent company – expect them to unlawfully keep your deposit’
AVOID! Absolutely awful experience with some very unprofessional, rude and generally non responsive and unhelpful and at times aggressive staff.
SBK are currently trying to withhold my security deposit unlawfully due to my tenancy ending during their offices being closed for EID.
They are keeping 1.4k from my deposit to “paint” when the walls were in great condition.
Lied and said I was given an extra key to keep money for that too. Unlawful malpractice. Avoid at all costs.
Please be very careful when considering SBK as an option and choose a better company to do business with and save yourself a lot of potential hassle & money.
One of the worst real estate companies that can deal with it,, greed, blackmail and exploitation of the tenant in a professional way, I was warned of them by some friends before I rented from them in Al-Warqa, one in Al-Hilal Building 2, an old and worn out building, as they, with flimsy and twisted pretexts, seize the insurance amount And they put fines on things and malfunctions that are already present in the rented apartment before the tenant enters it and he is fined for handing over the apartment so that another victim comes and rents the same apartment and gets into the same problem, and I will give an example of what happened to me. Although I received the apartment and it was not there, and also when I received the apartment, there were holes in the aluminum windows and I was fined, before I left, I cleaned the apartment and closed all the holes in the wall and the same color as the walls and it was clean, the amount of paint was deducted from the security deposit, As I did not see a company that respects itself and deducts an amount on the paint of the apartment, where there is a clause in the Dubai Municipality that says that painting the apartment is not borne by the tenant. On the balcony of the house because it had a problem and he did not repair it then and it remained as it was, but I was fined the price of the fault that was there in the first place, but the SBK company exploits the tenant and deducts double amounts and fines, such as a piece of plastic carrying a bathroom rail and its price is 5 dirhams, but the maintenance department Put the price of 30 dirhams, the result of the discount amount is 2035 out of 2,200 dirhams!!!!! And this is how they deal with their customers and victims again and again, and advice not to approach From this exploitative company and in a disgusting manner,,, During the rental period, I called them to ask for maintenance, such as the air conditioner or any other malfunction, and the delay was always the main issue, and if I called them at the office, they dealt very badly, I lived in my beloved Dubai for more than twenty years, but I did not I see worse than this company.
One of the worst real estate companies that can deal with it,, greed, blackmail and exploitation of the tenant in a professional way, I was warned of them by some friends before I rented from them in Al-Warqa, one in Al-Hilal Building 2, an old and worn out building, as they, with flimsy and twisted pretexts, seize the insurance amount And they put fines on things and malfunctions that are already present in the rented apartment before the tenant enters it and he is fined for handing over the apartment so that another victim comes and rents the same apartment and gets into the same problem, and I will give an example of what happened to me. Although I received the apartment and it was not there, and also when I received the apartment, there were holes in the aluminum windows and I was fined, before I left, I cleaned the apartment and closed all the holes in the wall and the same color as the walls and it was clean, the amount of paint was deducted from the security deposit, As I did not see a company that respects itself and deducts an amount on the paint of the apartment, where there is a clause in the Dubai Municipality that says that painting the apartment is not borne by the tenant. On the balcony of the house because it had a problem and he did not repair it then and it remained as it was, but I was fined the price of the fault that was there in the first place, but the SBK company exploits the tenant and deducts double amounts and fines, such as a piece of plastic carrying a bathroom rail and its price is 5 dirhams, but the maintenance department Put the price of 30 dirhams, the result of the discount amount is 2035 out of 2,200 dirhams!!!!! And this is how they deal with their customers and victims again and again, and advice not to approach From this exploitative company and in a disgusting manner,,, During the rental period, I called them to ask for maintenance, such as the air conditioner or any other malfunction, and the delay was always the main issue, and if I called them at the office, they dealt very badly, I lived in my beloved Dubai for more than twenty years, but I did not I see worse than this company.
ADVANTAGES>
DISADVANTAGES
FraudulentScam
06-07-2022
Muhammed India
Best real estate company ever
Best real estate company ever
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DISADVANTAGES
Affordable
29-06-2022
Marie Mauritius
I was very dissapointed
I have been in Dubai for the past 7years and got the chance to rent from few companies I never felt irespected by any employee in a company in Dubai apart from SBK.I rented a unit in Dubai Land that was managed by this company,I should say that after renewing my contract for 4years I could see how deteriorated this building leaded to be after the years,they do not do a proper cleaning of the building,everything from the lobby main entrance door is broken and they never repaired.I had to pay for my own AC cleaning,the staff are really rude,they customer servive is really really bad frok the moment you step in the office you can feel how the building will be managed the office itself is old,not maintained and clean.
They start the first year with chiller free then on the second year I renewed the contract didn’t mentioned anything about the chiller 6months after decided to take the services of an outsourcing company on their own,where I never received any bills after some time,now we are in 2022 they then decided to file case for bills they received from that company dated 2019 after renting this unit for 4years this is how I got treated.
The legal Manager and Mahmoud which is the other staff working along in the same department treated me like I was nothing,they were very rude being a woman dealing with a case and willing to pay you expect a but of respect from them.
I believe they should train their staff on communication,its is very important to keep a good image of your brand not only managing a lot of buildings in UAE what for if you cannot be responsible for taking care of the buildings.
Forget the security deposit when you rent an apartment from SBK. They just loot the hard earned money of the tenants. Staff in SBK sharjah are very rude.
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DISADVANTAGES
ScamUntrustworthy
08-03-2022
Alpha United Arab Emirates
THEY DONT RETURN YOUR SECURITY DEPOSIT
SBK once you vacate the premises, they will NEVER return your deposit. They came to my apartment did inspection and wrote all their findings and what to be deducted. The remaining security deposit until today I didn’t get it, no answering my calls nor emails, they take this to their advantage for poor tenants. If you need your deposit legal way you have to file for a case which it will cost you time and money, SBK knows you cannot do that so they take the deposit. I was dealing with Nishitha and Sruthy.
I have rented an apartment last year and they have agreed that they will not increase the annual rate for the next year. This wasn’t written in the contract but verbally agreed from 3 of the SBK staffs, during the renewal i have initiated and asked them for the renewal rate before 70 days of my expiry date then suddenly told me the annual rate will be increased for 5%. I told them you can increase my annual rate as you have to notify me before 90days of my expiry date. Simply they are looking for money and now i am teaching them a lesson, I went to the Dubai Land Department and requested from the Rental Dispute Centre for an offer and deposit request to pay the same as per my last year rate and i am going on the legal way. Please don’t trust then anymore.
This is to bring to all the customers’ attention the incompetence of the maintenance. The work order request has been repeatedly communicated via email and call to the management and department , and even a verbal reminder to the care taker of the building. NOBODY showed up to fix the long been overdue problem of kitchen cabinets, sink leakages and doors problem. 2021 wis gone and the problems are still unfixed.
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DISADVANTAGES
Well-located
Incompetent
24-01-2022
Jaxon | Verified United Arab Emirates
Convenient
Their properties are convenient for rent and prices are reasonable furthermore their properties are well-located.
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DISADVANTAGES
InexpensiveWell-located
19-01-2022
Wajeeha Shabbir United Arab Emirates
Unreliable Property Management Team
Never lease any apartment from SBK. Their lazy and unprofessional team never responds on apartment related issues. They never reply and everyone who is in the facilities management team in Karama should be terminated. It is a shame their senior management team does nothing. I live in their apartment on Business Bay and littering by other tenants is one of my biggest complain. They have done nothing to take any action.
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DISADVANTAGES
DisappointingDishonest
12-01-2022
Saguna | Verified United Arab Emirates
Convenient locations!
I would always recommend this company as the properties provided by them are perfect. Moreover, their locations are very convenient!
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DISADVANTAGES
ConvenientPerfect
24-12-2021
Aman Abubaker United Arab Emirates
Pathetic service provider
Has to be the worst real estate firm I’ve come across. It’s been three weeks since I moved out, and the inspection has been completed. I’ve written them multiple emails and attempted to contact them by phone. They don’t bother to react to e-mails or phone calls. I’m beginning to believe it’s nothing more than a con.
My experience with this real estate company was great. The staff was professional, the apartments were amazing, and the prices of them were so affordable.
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DISADVANTAGES
ProfessionalAffordable
03-12-2021
Louie Philippines
Don’t expect to get your security deposit
I recently finish my contract and I was to get my security deposit, but it is very shocking when they charge me 2460. I raise a complaint to them that I vacate the flat which same as we came in the first day. But they just lessen the charge to 2000 just to fit the security deposit. Very frustrating also that they done the flat inspection without my presence, well in fact their it’s their policy not to conduct the inspection without the presence of the tenants and they just send me the list of all the charges. All I can really say that this SBK real estate is a thief, because they really don’t want to return your security deposit. If you send email to them they will not reply immediately, you still need to call and keep following up. Worst customer care ever.
Sharjah office staff is very unprofessional, fake, they don’t care about existing tenants.
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DISADVANTAGES
Unprofessional
22-11-2021
Harina | Verified United Arab Emirates
Good!
My experience with this company was good. The apartments provided by them for rent are really perfect. Doubtless, the prices of the apartments are expensive, but overall, the experience was pretty good!
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DISADVANTAGES
CredibleReliable
Expensive
19-11-2021
James United Arab Emirates
Attest to the below reviews – tenants are being scammed
They will ask for petty maintenance deduction from the Security deposit including white wash/painting. Never trust the sales who call with sweet words and lure you into the contract…there is a surprise and highly rogue team waiting to harass you when you change apartment or leave the property.
These amounts are small (compare to rent) and will need waste of time and litigation to recover but for the management struggling with making aed 10/50 etc it might be big by whatever unethical means
Do not refund Security Deposit – No response to mails.
After vacating the flat, SBK do not refund to security deposit. Moresover, they do not resond to the mails for the refund of secuirty deposits. Ms. Shruty, incharges of refunds do not pick phone calls and do not reply to mails.
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DISADVANTAGES
Unprofessional
07-11-2021
Hana United Arab Emirates
SBK, Not worth it
Too bad company to deal with, they don’t respond to calls or emails on purpose to continue their decoy. They collect more money than rent, with a payment of” ejari “in renewal and more to the tune of around Dh1,000, just for them, for SBK, fraudulent people.
The properties provided by this company for sale are good and their locations are convenient. Their prices are expensive but the properties are really perfect.
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DISADVANTAGES
CrediblePerfect
Expensive
28-10-2021
Rayyas India
Facing Bad experience with SBK
Not providing maintenance properly. I requested lots of time but Sbk team not giving proper answer. Would not recommend SBK to anyone.worst maintenance In shenqaiti building 3, deira, port said dubai. Planing to vacating as soon as possible.
Would not recommend SBK to anyone. Unprofessionalism is their priority. Worst real estate looting money ..all they provide is of very very low quality tiles cupboard and everything ….worst maintenance- My new apartment in SBK has endless complaints. They are basically raising the rent under fake exits.
I really loved my experience with this real estate company. The sales team was very professional and knowledgeable. Also, the locations of the properties provided by them are really convenient.
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DISADVANTAGES
ConvenientKnowledgeable
30-09-2021
Kaszwoski | Verified United Arab Emirates
Perfect prices
I was really happy with my experience at this real estate company. The properties provided by them are amazing and their prices are so reasonable.
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DISADVANTAGES
AmazingPerfect
23-09-2021
Mosquera | Verified United Arab Emirates
Convenient!
This real estate company is perfect. It is offering perfect apartments for sale. Furthermore, the locations of the apartments are very convenient.
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DISADVANTAGES
ConvenientPerfect
26-08-2021
Torben | Verified United Arab Emirates
Helpful team
I wanted to rent an apartment so I contacted the sales team. They were really helpful as they made the whole process very easy and fast!
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DISADVANTAGES
FastHelpful
18-08-2021
Mara | Verified United Arab Emirates
Very knowledgeable team!
I would always be thankful to the sales team at this real estate company. They were so knowledgeable, helpful, and very professional. They helped me in finding the apartment I wanted!
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DISADVANTAGES
HelpfulKnowledgeableProfessional
09-08-2021
Smitha United Arab Emirates
SBK star muhaisnah ! Not worth it
Quite disappointed with SBK star Muhaisnah after my recent shifting. Absolutely shocking when AED 1400 was charged out of my 2000 deposit just for a bunch of nails on the walls. When I approached the office I was told by a very unprofessional staff- Roshini that SBK required the flat renovated , cleaned by myself & returned in the exact new condition as how it was given to the tenant initially. I wasn’t aware I had to paint & furnish prior to moving else all my deposit was going to be wiped out. Simply ridiculous! My new apartment in the same SBK has endless complaints till date despite raising with the management & there’s absolutely no hygiene in this bldg. I can see cockroaches in the corridors & cobwebs everywhere & drainage/trash smelling always. All of these are highlighted to RERA with pictures of the living standards along with the non-justified deposit deduction & pathetic service of SBK office staff. Regret moving in !!
I’ve dealt with this real estate company for the first time. I found that they’re reliable, the sales team is so knowledgeable, and the properties provided by them are perfect. Doubtless, the prices of the properties are expensive but the properties are totally worth it!
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DISADVANTAGES
CredibleReliable
Expensive
01-07-2021
Fatik | Verified United Arab Emirates
Good job!
The team working at this real estate company made a really good job for me. They helped me in finding the apartment I needed with the desired features. No doubt, the location of the company is really hard to reach but overall their services are really good.
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DISADVANTAGES
CredibleReliable
Badly-located
27-06-2021
Bowen | Verified United Arab Emirates
Helpful
I have rented a property a from this real estate, my experience with them was great, agents were cooperative enough to help me out to get the property quickly.
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DISADVANTAGES
CooperativeFast
15-06-2021
Veena United Arab Emirates
Worst experience
Worst real estate looting money ..all they provide is of very very low quality tiles cubboard and everything ..mainly in their building the current bill will be doubled….worst maintanence
The team I contacted in this real estate company is helpful. I asked some questions about the documents needed If I wanted to buy an apartment. They replied fastly and with all the information. I just believe that their location isn’t easy to find.
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DISADVANTAGES
AdvisableClient-oriented
Badly-located
05-04-2021
Ad
Reviews
Abdul Basheer India
Security
I am staying in your Althani bldg Alnahda2 since many years. Security is the backbone of the building and I have no hesitation in saying this to your excellent staff Ramadeep. Always available and having a watchful eyes on the visitors matters the most. And appreciate your Security staff for doing his work very efficiently. Keep it up Ramandeep and keep the SBK name at the top!
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DISADVANTAGES
Excellent
11-08-2026
Raisana A N United Arab Emirates
My experience
“I stayed at SBK alyakka residence 3 a few days ago. I was highly impressed by their cleanliness and maintenance. Having the metro station nearby was incredibly convenient for me. The stay there was very peaceful, and I absolutely loved it.”
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DISADVANTAGES
FriendlySatisfyingCleanWell-located
24-06-2026
Refik India
My experience
What I am sharing with you today is a good experience of mine. A few days ago, I stayed at SBK Building Al Nahda Zone. This is my second time staying there. Cleanliness and neatness are the special features of the place. And the staff there is very friendly. I asked for few help. He did it without saying anything else. He is very patient. His name is Siraj. People like this are a good asset to every company.
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DISADVANTAGES
FriendlyHelpfulSatisfyingClean
23-06-2026
Joshua India
Stay Away from SBK properties
What once upon a time my watchman would have happily attended to, now ever since SBK took over the property , things have got worse. Now they need 72 hours to look into a problem. AC not working?? They will show up after 3 days to fix it. Water leak?? they will show up after 3 days to fix it!
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DISADVANTAGES
DisappointingHorribleIncompetentUnprofessional
09-09-2025
Asadul Hasan United Arab Emirates
Very poor service
Me and my family are suffering due faulty ac unit installed
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DISADVANTAGES
DisappointingHorribleUnprofessionalUntrustworthy
15-08-2025
Asadul Hasan United Arab Emirates
Very poor maintenance
My apartment is equipped with faulty air conditioner which breaks every week. The guy will come and fix the problem temporarily and ac will stop working in next 5-7 days. When ac is even working, the cooling is very poor and i end up paying a lot of money to DEWA. In this summer where the temperature is 45 degrees we are suffering
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DISADVANTAGES
DisappointingFakeHorribleExpensive
15-08-2025
simon Armenia
professional in renew rent
i would thankfull Mrs.Pramitha …she`s very kind and do her work professional way
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DISADVANTAGES
AmazingClean
13-08-2025
Pankaj Malik United Arab Emirates
Experience
I’m sharing this feedback with deep frustration and zero sugarcoating. This is a wake-up call for those who think they’re untouchable or hide behind the “we’re big boys” excuse. Time to face facts.
The nightmare began the moment we moved into the SHK building in Al Jadaf. Our broker, who confidently showed this apartment to us, completely dropped the ball. We said YES immediately, despite obvious red flags: seepage marks, cleaning conditions, public toilet stench in bathrooms, and pests (Cockroaches) running around.
We were given empty promises that it would all be fixed before moving in. What we got was a lazy, superficial cover-up. The seepage was still wet when we moved in.
The “Security Guard” is just a powerless mouthpiece—can’t even replace a sewage cover. Zero authority, zero use. Just passing messages and pretending it counts as action.
We had to submit a long maintenance list, and of course, nothing moved until I escalated to the top—Mr. Waseem, who is the head of maintenance, and was very responsive. He sent Harish, one of the very few bright spots in this disaster. Harish is proactive, respectful, and willing to tackle problems one by one. It’s been over a month and though we’re still in “work in progress” mode. Credit where it’s due—Harish is trying. But that doesn’t excuse the mess that led us here.
The public areas are another level of neglect. This building is just 6–7 years old, but it looks like it’s been kept with zero initiative. Why? Because of penny-pinching maintenance. Air conditioning in public spaces? Mostly off. Terraces? Disgusting—more like garbage dumps. The smell from the bathroom shafts? Absolutely revolting.
I have photos. I have videos. I could blast them out right now, but I’m holding back to give management a chance to fix this wreck. But let’s be clear: this is an opportunity. Get it together.
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DISADVANTAGES
Not Client-oriented
16-06-2025
Param India
Misleading stating no bachelors in the floor and not allowing me and wife to vacant and cancel the tenancy with penalties
Muna Karama Building, and would like to bring a matter of serious concern to your immediate attention. At the time of signing the lease, we were not informed that a significant number of bachelors were residing in the building. Unfortunately, this has created an environment that is extremely uncomfortable and distressing for us, particularly for my wife.
She feels unsafe using the common areas, especially the lift and hallways, due to the inappropriate behavior and unsettling stares from these individuals. Additionally, many of them are inappropriately dressed, and there is often a strong, unpleasant odor throughout the building.
I’m extremely disappointed with the service provided by this management company. Their approach has consistently been lazy, unresponsive, and completely unreliable. Requests are either ignored or addressed with unacceptable delays, and follow-through is almost nonexistent. Communication is poor, and there is a clear lack of accountability or professionalism.
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DISADVANTAGES
DisappointingInattentiveUnprofessionalUnreliable
29-04-2025
Abdula United Arab Emirates
SBK REAL ESTATE
SBK REAL ESTATE is one of the best. It’s very helpful. It’s really like. Service is the best one. And full service, excellent, affordable, clean, decent
The Company building was very good at all. my family was very happy to see that I am live in that company. In this company that was so much opportunities. All time thanks for SBK REAL ESTATE 😊
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DISADVANTAGES
HelpfulHonestImpressiveInexpensiveKnowledgeablePerfectFull Service
24-01-2025
Sachin India
Ac
I registered a complaint regarding both my AC and shower heater. Mr. Govind, who assisted me, was very nice, friendly, and professional. He quickly addressed and resolved the issues.
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DISADVANTAGES
AmazingExcellent
24-01-2025
Ajay Kumar India
Very good
Thanks for sbk very good company 😇
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DISADVANTAGES
AmazingConvenientAffordableClient-oriented
19-01-2025
Raju India
Sbk building
Valerie gardens building by sbk real estate is very well maintained ,very clean and security Mr. Harmandeep Singh is very helpful and polite
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DISADVANTAGES
HelpfulSafeProfessionalCleanDecent
17-01-2025
Afjal Ahmed Bangladesh
Most company
I live in SBK real estate building for a long time. They like the service the most Many stars provide fast service. and everyone Works with great sincerity.
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DISADVANTAGES
10-01-2025
X United Arab Emirates
Sbk real estate and management
Not following Dubai Law regarding real estate commission. Apartment not cleaned at move in. Dishonest about move in date.
Dirty building, appliances falling apart. Ac not turned on in common areas.
I recently had the pleasure of receiving maintenance services from Kasim, the technician from SBK Real Estate, for maintenance at my residence. His service was exceptional! kasim was prompt and professional. He quickly diagnosed the issue and efficiently resolved it,Thank you, Kasim!
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DISADVANTAGES
14-12-2024
Ullyses Baluyot Philippines
Terrible Customer Service
I am highly disappointed with the customer support provided by SBK. Our contract expired on September 25, and per standard practice, they should have contacted us at least three months prior to inform us or discuss renewal terms. However, there was absolutely no effort to reach out—no email, no call, not even a notification through the guard, despite our apartment being just five steps away from the reception on the ground floor.
Instead, they waited until the due date to inform us of a rent increase, leaving us with no choice but to accept as we couldn’t move out and find another apartment at such short notice. To make matters worse, I am currently physically challenged due to a spine surgery I underwent in September, which further complicates the situation.
What’s more frustrating is that it has been two weeks since payment was deducted from our account, including their so-called “renewal charges,” and yet we have not received the official contract or EJARI. This is unacceptable and reflects a complete lack of professionalism.
Based on this experience, I would not recommend SBK to anyone looking for reliable customer support.
When I visited building I found very good hospitality from staffs over there especially security guard. And building was well managed and tidy. Want to thanks all team members of SBK real estate.
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DISADVANTAGES
HelpfulImpressiveProfessional
02-12-2024
Kkk United Arab Emirates
SBK real estate worst in every thing
SBK real estate worst in every thing
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DISADVANTAGES
DisappointingDishonestHorribleTerribleIndecent
27-11-2024
Ahmed Faraz United Arab Emirates
NAHDA OASIS 2 GOOD REVIEW
I had an amazing experience with SBK REAL ESTATE. I spend my one year in NAHDA OASIS 2
SBK real estate is good customer service and prompt action at any maintenance especially Mr noufal is the person promptly come and clear some maintenance problem then is good knowledgeable person also he explain after work what happend like that.
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DISADVANTAGES
AmazingEfficientExcellentFriendlyImpressiveKnowledgeableUniqueFull Service
11-10-2024
Mathur India
Beware that SBK steals tenant deposit and does no maintenance
Management attitude has changed since younger generation take over.
I have lived in an aprtment owned by Bu Haleeba. Best locality and great accessibility for metro and other necessities.
However our lucky days got over as soon as SBK took over the property. The building was old but well maintained and it is now turned for the worst under SBK. They dont maintain property and do not follow the rental index rules framed by Dubai Government.
A family building now houses sharing accomodation for bachelors which is also illegal.
I decided to move out from the property only for this reason. I knew they will steal my deposit.
I WILL NEVER EVER LEASE WITH SBK. TAKE THIS AS WARNING AND STAY AWAY PEOPLE.
Beware that SBK steals tenant deposit and does no maintenance
Management attitude has changed since younger generation take over.
I have lived in an aprtment owned by Bu Haleeba. Best locality and great accessibility for metro and other necessities.
However our lucky days got over as soon as SBK took over the property. The building was old but well maintained and it is now turned for the worst under SBK. They dont maintain property and do not follow the rental index rules framed by Dubai Government.
A family building now houses sharing accomodation for bachelors which is also illegal.
I decided to move out from the property only for this reason. I knew they will steal my deposit.
I WILL NEVER EVER LEASE WITH SBK. TAKE THIS AS WARNING AND STAY AWAY PEOPLE.
The mangment of sbk is very great I live in bldg 41 their staff is very cooperative and their all team is doing very great job especially Mr Ali he is very great guy
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DISADVANTAGES
23-08-2024
Sofie United Kingdom
Never replies to emails or queries
I’ve been living in building for less than a year and it was also a new build in Liwan 2 10 months ago, yet the landlord is trying to increase the rent by almost 6k, I’ve queried this in three emails to SBK as according to RERA this is not permitted, yet SBK is simply ignoring my emails and queries despite telling me I needed to respond immediately about whether I wanted to renew or not or I could be charged a penalty! Also the maintenance team is unable to communicate in either Arabic or English and never fix what they should. Customer service is shoddy and not to the standards I would expect from a company in Dubai!
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DISADVANTAGES
DisappointingInattentiveIncompetentUnprofessional
22-08-2024
Syed Rohaib Pakistan
Appreciation
Mangment is very good ,I live in BUILDING 41security cleaners and maintenance team is doing very great job especially Mr Ali a night security guard is very nice guy he is great leadership qualities.
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DISADVANTAGES
FriendlyHelpfulReliableTrustworthy
17-08-2024
Josie United States
Agents/Rent
The increase of the apartments are not the same. We are old tenants but the increase is huge. Feels like we are new in the building because of huge amount on increase. We decided not to renew bec. The increase and leasing charges is huge more likely 10k. It’s important to clarify with the landlord or property management company to understand the specific reasons for the varying costs of rent per flat. In such situations, transparency and communication are key. It’s important for property management to clearly explain the reasons for the differing rent prices, whether it’s due to factors like apartment size, amenities, views, or any other criteria. Addressing concerns and ensuring that the rent structure is fair and justified can help maintain a positive relationship between the apartment owners and the management.
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DISADVANTAGES
FriendlyClean
RudeScamUnfavorableExpensiveNot Client-oriented
08-08-2024
Abbu India
Review
SBK real estate management it’s very good property handling company in Dubai , All time their property fully cleaned especially Amna House And the security staff are friendly
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DISADVANTAGES
FriendlyProfessional
05-08-2024
Mahipal jinna India
Good*
Bingatti garden building cleaners are good commuunication good cleaning doing best work thanks sbk
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DISADVANTAGES
31-07-2024
Mahipal jinna India
Good*
Bingatti garden building cleaner are good communication good cleaning doing best work thanks sbk
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DISADVANTAGES
30-07-2024
Karen United Arab Emirates
Bad service and unresponsive staff
After residing there for almost 7 years (Star Building), we were shocked and disappointed to discover several deductions from our security deposit. Naturally, wear and tear occurs over time, and we hadn’t renovated anything. Surprisingly, they are even deducting for the cooker, which is still in perfect working condition. Communication with them has been extremely challenging as they are unresponsive. It’s been a month since we vacated the flat, and our security deposit has yet to be returned, despite the flat being re-let to a new tenant. This level of service is unacceptable!
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DISADVANTAGES
Disappointing
22-07-2024
Prakash United Arab Emirates
Review for SBK Real Estate
I am writing to express my deep dissatisfaction with SBK Real Estate regarding the handling of my security deposit. After residing in one of their apartments for 18 months and maintaining it in excellent condition, I was shocked to find unjust deductions made from my deposit.
Despite the natural wear and tear expected over such a period, SBK’s claims for additional painting and minor maintenance seem unreasonable and misleading. The term “security deposit” feels more like a tool for unwarranted charges.
Additionally, it is incredibly frustrating trying to contact the team in Karama. They never respond to emails, messages and it is impossible to reach them via phone call. This lack of communication only adds to the poor experience.
Such practices do not reflect well on the company’s reputation and business conduct.
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DISADVANTAGES
UnprofessionalUntrustworthy
16-07-2024
MOHAMMED ALI United Arab Emirates
real-estate
Awesome customer experience
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DISADVANTAGES
Amazing
21-06-2024
Hashir United Arab Emirates
real estate
One of the best real estate in Dubai.
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DISADVANTAGES
Amazing
21-06-2024
Rola United Arab Emirates
They took rent from me gor the first of June and they took money 10 days ago till now no ejari every time I contact them they say tomorrow since 10 days
For ten days I have been waiting for my ejari till now nothing and all they say tomorrow or in few hours since 10 days
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DISADVANTAGES
Incompetent
03-06-2024
Gajanand India
Security guards of SBK Real Estate
Its been a wonderfull experience with SBK real estate which is friendly and satisfactory and honest it feel very safe specially security guard like Bollu Suresh i liked the way he treated me and respect from him its so impressive SBK which is in Al idrisi ,
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DISADVANTAGES
DelightfulEfficientFantasticFriendlyHelpfulHonestOutstandingPerfectRespectableSafeSatisfyingFull Service
26-05-2024
Essa Imran United Arab Emirates
Security Guard
I am writing this review to applaud the two security guards working in my SBK-owned building, Al Thani Building, located in Al Nahda Second. I live on apartment number 1004 and I’d like to say that both of the guards currently working are extremely friendly, hospitable, polite and utterly respectful. They bring safety and comfort to every single guest or friend that comes around to the building and are always there for assistance or general support when it comes to any issues within the building.
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DISADVANTAGES
FriendlyClean
22-05-2024
SHANOJ India
Security service
My family and I resided in Al Bahri Grand Residence in Al Warqua’a1 for last four years. Our security officer Mr Arif always kept a watchful eye on the building, keeping it clean, safe and secure. We received excellent residential support services from SBK Property Management & Security service , which made our stay even more comfortable. The security guard on duty was always friendly and helpful, and whenever we submitted a maintenance request, we received a prompt response. SBK ensured that our living environment was optimal by taking care of various maintenance issues, such as plumbing, AC, and electricity. We were delighted with their services . We highly recommend their properties to anyone looking for rental housing. Finally, we would like to take this opportunity to wish SBK all the success in the future. Thanks Shanoj Flat 114
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DISADVANTAGES
Clean
20-05-2024
Kyle Mackay United Arab Emirates
Not client oriented
After handing over the cheques they become unresponsive, take at least 5 reminders to do anything if they even do it. Now 2 month into the apartment and I still don’t have a copy of my tenancy contract and they haven’t come to complete snagging list. Fire alarms go off twice a day. After the flooding they haven’t even come to look at the reported damage, never mind attempt to fix it.
Pathetic people when it comes to returning what they owe you. I left the apartment in December and it’s almost 6 months I haven’t received my deposit back. They don’t pick up calls nor return your email. When it comes to renewal, they completely ignore RERA recommendations and when you show them the law they will cover the difference by charging you fake bills in the name of maintenance
They make sure they stamp their logo in every building in Dubai ! While they can’t handle basic customer care service ! They are terrible when it comes to maintenance! You’ll never get it ! However you charged monthly for it ! And when you ask for it it’s not available! A customer care agent from SBK literally said there is nothing I can do for you
I am living in binghatti residence maintenance team sayid very nice
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DISADVANTAGES
Outstanding
16-04-2024
Haris India
Maintainance services
Living in shuinqati -4 building flat No:104 with my family. Heater and tap had some complain and they immediately came and changed it.
ADVANTAGES>
DISADVANTAGES
16-04-2024
Sagaya Mary United Arab Emirates
Feedback
“Living in this apartment has been such a pleasure. The environment is safe and comfortable, thanks to the excellent security provided by Prashanth. His dedication to ensuring our safety and well-being is truly commendable. I feel grateful to have such a responsive and attentive member of staff looking out for us.”
Sudarjan was very fast to action in changing the toilet spray, it took him less than 5 minutes and was very professional … also my cat likes him :)
ADVANTAGES>
DISADVANTAGES
08-04-2024
MohMad omar Italy
Al bahri gate 2
I m happy here sbk al bahri gate 2 building is very neat and clean with security Mr Jay also very helpfully guy always hardworking with very honestly doing his duty, thank sbk real estate
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DISADVANTAGES
AttentiveCooperativeCredibleDelightfulCleanDecent
07-04-2024
Sushil India
Review
Building is attractive neat and clean, it’s decent not crowded, if any issue sucurity guard (Mr Tej Narayan) normally handle and solve it, he has good communication with all, Both staff is very pretty cleanline(Mr naveen) they are very assistive Sandoval park Residence jvc
I stay in Al Thani building al barsha 1 and I needed maintenance regarding my kitchen electric gas socket and the team were outstanding on their service and quick in resolving the issue at hand, I want to say a big thank you to Salman and Rashid for doing a great job.
I am talking with reference to MRK 1 building and I am very happy with the work of SBK Real Estate, your building is always clean and neat, your staff is very nice and very helpful, humble ,and especially your trusted one. Talking about (Mr. Niaz .)he is very helpful and friendly, very kind, his service is very good, I am very happy with his work I appreciate him . so thankyou Real estate
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DISADVANTAGES
ExcellentFantasticFastFriendlyHelpfulHonestImpressiveInexpensiveFull Service
Awkward
26-03-2024
Paula coan United Kingdom
Trying to recover our deposit
We have been trying to recover our deposit back for over a month and they will not reply to our emails or calls after we had followed correctly paying out of our contract of 3 months payments. Very unprofessional experience of living in one of their new builds.They were happy to answer them until we had paid then now they just ignore. We will continue until we get it back. Very dishonest company, best to avoid this company and I see from the reviews we are not the first.
One of the best real estate in dubai to be honest, it comes with a good security guard (anoop and srikant)and their supervisor Mr Ali, the building in oud metha al fajer complex are very clean and secured. Thanks Sbk
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DISADVANTAGES
Excellent
20-03-2024
vincent d atienza United Arab Emirates
Review
Building is clean and decent, not crowded.security named Shivaraj is helpful and assistive. They made the building nice.
I left in January and it is March and I haven’t got my deposit back. They are ignoring my emails and whatsapp messages. I’m calling to the office and nobody is picking up the phone.
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DISADVANTAGES
Dishonest
13-03-2024
Jaydee Philippines
Review
Al fajer complex oud metja
One of the best real estate in dubai to be honest, it comes with a good security guard (anoop and srikant)and their supervisor Mr Ali, the building in oud metha al fajer complex are very clean and secured. Thanks Sbk
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DISADVANTAGES
Excellent
11-03-2024
Kyle Mackay United Arab Emirates
Expensive extra charges and slow response
1000 AED compulsory fee to turn on the gas. Gas company only charges ~300, so they charge 3 times the cost and won’t let you go direct.
1000-2000 AED to renew your housing contract!
After chasing them for a week, with limited response, to get my housing contract they still never delivered so I had to drive to their office myself to chase it down. Took over 1 hour to get the contract to sign at the office.
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DISADVANTAGES
InattentiveUnreliableExpensive
08-03-2024
Arun India
Riview
Sbks are having good flats and at nice location.professional in repairing all maintenance services.would recommended it for sure
ADVANTAGES>
DISADVANTAGES
07-03-2024
Dennis India
Perfect maintenance
W have been residing in this building for 13years. The building is kept in pristine condition, with cleanliness guaranteed daily thanks to the diligent and hardworking efforts of Mr. SAJU the watchman.
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DISADVANTAGES
Clean
07-03-2024
DenLan India
Excellent maintenance
The building is impeccably maintained, with cleanliness ensured every day thanks to the dedicated and hardworking efforts of Mr. Saju, the watchman.
ADVANTAGES>
DISADVANTAGES
Clean
07-03-2024
Pankaj Sharma India
About Ac Maintenance
I am talking to regarding MRK 1 bullding flat number 201. Last month AC TECHNICIAN Mr.RASITH MOHAMED came to our flat for AC maintenance. He did a very good job. We are happy with his work. Keep working like this
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DISADVANTAGES
Amazing
06-03-2024
sooraj India
supported very well
good morning all, I’m living in ajman Badar plaza , Happy to live in your building best in ajman. especially caretaker Mubarak He supporting very well. maintenance also wonder full and management company very responsive
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DISADVANTAGES
AmazingExcellent
04-03-2024
Mahmoud Fouad Egypt
Good place to stay
Building neat and clean every day morning the cleaning guy Islam clean the building early morning and security MR Jay he is really supportive he will try to do his best at any time we need him
ADVANTAGES>
DISADVANTAGES
Advisable
02-03-2024
Shiny India
Al swaiden residents
Al swaiden residence watchman Anwar is very helpful
ADVANTAGES>
DISADVANTAGES
Helpful
23-02-2024
Abid India
Bathroom maintenance not done
We have been chasing you maintenance team for more than 30 days. Several calls have been made, and only reply we get is ‘we will inform the supervisor’. I The bathtub smells like a gutter. And its high time that someone seriously looks into this matter 413, al sowaidan building, al qusais.
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DISADVANTAGES
Decent
DisappointingTerribleUnpleasantUnprofessional
19-02-2024
Sandeep India
Rental
Mr. Abduk Razki’s behavior and speedy processing was extremely helpful
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DISADVANTAGES
RespectableProfessional
19-02-2024
Dr. Zainab Abdawn United Arab Emirates
A cooperative and efficient security guard.
I have recently moved to Al-Abeir Tower and have been very happy with the service. The security staff in Particular Sandeep has been very helpful and cooperative. We recently had a fire incident in our flat which could have easily turned in to a disaster without the help of Sandeep. He swiftly responded to the fire alarm and got into our flat and put the fire off using the fire extinguisher. We are very grateful for his help, support and courage. Thank you very much.
ADVANTAGES>
DISADVANTAGES
CooperativeEfficientFastFriendlyHelpful
14-02-2024
Alena United Arab Emirates
Scammers
They will not refund your deposit with any reasons. Awful company. Look at the photos. First and last days. They took my money to upgrade old floor in old building. I lived there just 1 year and moved in with another company. Unfortunately landlord signed contract with this company of scammers. I emailed them, but not anwer at all.
Mr. Arun and his team arw very fast and accommodating. Keep it up!
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Fast
07-01-2024
Wikay India
Avoid at all costs!
Maintenance Woes and Deposit Drain: My experience with SBK Real Estate in Sharjah was nothing short of a nightmare. My year-long tenancy in a 1BHK apartment was plagued by constant maintenance issues like water leaks, faulty ACs, and flickering lights. Despite numerous calls and pleas, repairs took ages, causing immense inconvenience.
Shady Security Deposit Practices: Upon vacating, I returned the apartment in pristine condition, yet they slapped me with a 1200 AED repair bill against my 2,000 AED deposit. Their exorbitant charges, like 500 AED for painting and 100 AED for an ambiguous “cleaning,” felt like daylight robbery. Shockingly, they provided no detailed report, and despite my requests, never conducted a pre-inspection with me. This felt like a deliberate ploy to exploit tenants by draining their deposits.
Unethical Threats and Unprofessional Staff: Their tactics didn’t stop there. When questioned, their staff resorted to unprofessional threats, claiming they could block my visa or job search for non-payment. This blatant intimidation aimed solely at squeezing more money out of me was truly despicable.
My Advice: STAY AWAY: I urge anyone considering SBK Real Estate to run in the opposite direction. Their poor maintenance services, dishonest deposit practices, and predatory behavior are enough to send shivers down anyone’s spine. Don’t fall victim to their shady schemes – choose a reputable company that values good tenant relationships and fair dealings.
Spread the Word: Share this review and warn others about SBK’s exploitative practices. Let’s hold them accountable for their behavior and protect future tenants from similar misery.
SBK is terrible! I’ve been pursuing this real estate to retrieve my deposit fee, but they are unhelpful. Despite sending multiple emails, they haven’t bothered to respond.
Very unprofessional staff and team. I personally had to visit sbk real estate yesterday afternoon for their unprofessional service. While I was there I bare witnessed their unprofessionalism. The agent as usual did not want to listen to customers side of the story. Declined customers request with no approval of the manager. Refused to concern the manager. Management did not involve themselves. The agent kept replying manager cannot do anything for you. Customer kept asking where’s the manager? Who’s the manager? The agent replied saying James Bond is the manager. The agent kept on going at it with the customer. Like it was a personal vendetta against him. Bottom line customer service was utterly disappointing. This real estate company does not issue receipts nor an acknowledgment for taking money. They blindly want us hand over money in bulk to their messengers or to the building security. Please be mindful dealing with SBK real estate.
If i can give them minus 5 I’ll Forget about your security deposit The employee unprofessional and very rude I suffered for 5 days from AC leakage then they responded to my complaint After your first year they will change every clause in the contract they start to charge me for the useless too loud AC 375 AED monthly wich supposed to be free The building smells stinks .. no chiller in corridors even in summer Nothing enough to describe how bad this company
A friend recommended SBK when we were moving to Dubai and had no idea how or where to get an apartment . They made the whole experience super easy and we were moved in within 2 weeks. Thanks SBK team
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25-04-2023
Hermina Maylinda United Arab Emirates
Loud Noise
We are staying in Mrk building 2 behind Fortune Grand Hotel Al Muteena Deira. The building is only until 3rd floor and in the beginning on the 3rd floor was actually a gym but lately we came to know that they made it as its own staff room. Many nights are noisy and when you complain they are just ignoring you. Not so sure they are drunk or what they do until they make sounds like there is an earthquake. We stayed on 2nd floor and we have an infant baby. Poor management service really. Even after complaining directly there is nothing changed.
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Affordable
Disappointing
24-02-2023
JYOTI HARRESH VASUDEV United Arab Emirates
no deposit refund, no compensation for damge to tenants furniture, due to non maintainence
we have written 2 reviews with photo’s of massive leakage in the flat which damaged our furniture too , we have informed SBK several times that due to leakage all walls there is moisture dampness in entire flat lower walls & it is damaging our furniture , even when they were doing next door flat paint we req the person to rectify the leakage so that walls dry up , no one came , the a/c vents unclean left black patches in the ceiling & upper portion of the wall & the best part is when we asked for refund of security deposit when we moved out in dec.2022 they demand repaint cost from us for the flat, is this morally, ethically, legally correct ?? they are claiming charges that doors need polish which means when you gave the flat to us they were unpolished now you want to give to another tenant in a better condition you are asking for that cost from previous tenant, the building is quite old & has old bathroom fittings like an old bath tub we were given the flat with a dirty bathtub which we cleaned ourselves to have a daily bath today they are demanding AED 550 to polish the bath tub , are we to pay for something we got in that condition, best is similar brand new bath tubs are available from 350 to 450 AED in the market , what should we as tenant make out of this ?? making Money thru previous tenants deposits ? but are they morally , ethically , legally correct practice ?????
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Smart
DisappointingRudeUnfavorableUnprofessional
23-02-2023
Arnel United Arab Emirates
Responsive & good service provider
I just want to take this opportunity to appreciate SBK Real Estate. They never disappoint when it comes to customer services. Every time I had a complaint, they were very helpful and responsive in all ways possible. Highly appreciated and recommended.
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AttentiveConvenientCooperativeEfficientFastHelpfulSatisfyingFull Service
21-02-2023
Stephen Dacalos United Arab Emirates
Good Maintenance
I called their landline for a maintenance issue and thankfully it was resolved fast. They immediately scheduled the fixing and no it was a hassle free at all. Highly recommended real estate in Dubai.
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ConvenientFastFriendlyHonestDecent
18-02-2023
Miguel Labar United Arab Emirates
Good Maintenance
I called their landline for a maintenance issue and thankfully it was resolved fast. They immediately scheduled the fixing and no it was a hassle free at all. Highly recommended real estate in Dubai.
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AmazingConvenientHonestTrustworthyClean
18-02-2023
Alexander United Arab Emirates
Excellence Service
Had a great experience with this company. I can confirm that they deliver excellent service with well experienced staffs. Very responsive and helpful. I certainly recommend SBK! Highly appreciated.
arrogance in dealing poor maintainence no care for customers
the apartment at Al Tayer Budiling Al Hudaiba managed by SBK real Estate has massive leakage due to poor painting we sent several emails with photo & video evidence to them reminding them to fix as leakage is increasing finally we left the premise as they did not fix this leakage & our furniture got damaged after move out we asked for our security deposit they turned back asking us charges for repaint of flat , paint of doors which was in that poor condition when we moved in etc etc … they do not respond to any email just sent a 1 line mail , repaint cost etc will remain, no one in the entire org. who are addressed in the mail replies a single word. looking at all this we have finally decided to file a case rental dispute center request all ppl who are facing the axe of this non refund from SBK on flimsy issues to jointly appoint a legal firm to get our monies back from this unprofessional co.
arrogance in dealing poor maintainence no care for customers
the apartment at Al Tayer Budiling Al Hudaiba managed by SBK real Estate has massive leakage due to poor painting we sent several emails with photo & video evidence to them reminding them to fix as leakage is increasing finally we left the premise as they did not fix this leakage & our furniture got damages after move out we asked for our security deposit they turned back asking us charges for repaint of flat , paint of doors which was in that poor condition when we moved in etc etc … they do not respond to any email just sent a 1 line repaint cost etc will remain, no one in the entire org. who are addressed in the mail replies a single word. looking at all this we have finally decided to file a case rental dispute center request all ppl who are facing the axe of this non refund from SBK on flimsy issues to jointly appoint a legal firm to get our monies back from this unprofessional co.
One of the best real estate in dubai to be honest, it comes with a good settlement and their buildings in jaddaf are very clean and comes with good price. Good security deposit and trusted people.
One of the most promising real estate in Dubai. Very professional and great service providers. The staff are very attentive and helpful. Highly recommend this company to anyone looking forward to rent an apartment in UAE.
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Amazing
16-02-2023
Shenna Lozada United Arab Emirates
Good Location
Thanks to my colllegue, she referred me to the SBK I found a well-located and pleasing place to stay. I highly recommended the SBK for those who want to have a relaxing home, feel free to inquire to their staff they are so friendly and approachable.
SBK is one of the best real estate company especially when it comes to their services. the receptionist is very kind and accommodating and have a pleasant personality
SBK is great company. They have been managing my apartment for a year now and they’re always making sure that my maintenance issues were taken care of. I’m so impressed of their services.
Very accommodating. One of the best real-estate company especially the receptionist are very kind and helpful.
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AmazingCompetentExcellentFantasticHelpfulCleanFull Service
15-02-2023
Jocelyn Philippines
Good maintenance
SBK is great company. They have been managing my apartment for a year now and they’re always making sure that my maintenance issues were taken care of. I’m so impressed of their services.
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AmazingDelightfulHelpfulReliableSatisfyingClean
15-02-2023
Christian United Arab Emirates
Good service provider
I had an extremely positive experience with SBK Real Estate. They are very organized, helpful, efficient and knowledgeable. Quick to reply to any questions you may have. I just renewed my contract and very happy with the services I’m getting. Highly appreciated.
I continue to experience professional services from SBK real estate. Their receptions and other staffs have always impressed me with their quality of services. I enjoyed every support they have given to me. They treat me like family, and I could always reach out to them for any concern.
I visited their office for my renewal and the staffs there were so friendly and accommodating. Easily understood the terms and conditions of the renewal contract because their team were concern and smart. Even have a free service coffee there.
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AmazingAttentiveCompetentConvenientCooperativeEfficientExcellentFriendlyHelpfulHonestKnowledgeableOutstandingProductiveReliableRemarkableRespectableSmartTrustworthyProfessionalFull Service
14-02-2023
Jerelle Philippines
Maintenance
When it comes to providing maintenance support, they excel. You get the impression that they are ready to assist you at all times. They provide various solutions to problems as well.
The sevice was exceptional! Staff was amazing, receptionists are very accomodating and they were all delightful. They went over and beyond to help make our stay enjoyable. I highly recommend.
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CooperativeDelightfulExcellentClient-oriented
14-02-2023
Calista United Arab Emirates
Sales
I recently moved into the apartment I rented under SBK. From visiting the flat until the contract signing, I had a smooth and hassle free experience the entire time. The agent was very professional and helpful. I strongly recommend this company.
One of the best real estate company in Dubai. Receptions and other staffs are very friendly and providing tenants a quality service. Very helpful to all our concerns and complaints. Highly recommended!
I was impressed with their level of knowledge and the amount of data that they had about the market. It was a no-brainer for me to work with them since I was set on buying.
One of the best real estate company in Dubai. Receptions and other staffs are very friendly and providing tenants a quality service. Very helpful to all our concerns and complaints. Highly recommended!
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CooperativeTrustworthyProfessionalFull Service
14-02-2023
Phoebe Gail United Arab Emirates
Customer service
Very attentive and friendly to the tenants
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CompetentConvenientCooperativeHonestOutstandingFull Service
14-02-2023
Swathy United Arab Emirates
Service
One of the most promising real estate in Dubai. Very professional and great service providers. The staff are very attentive and helpful. Highly recommend this company to anyone looking forward to rent an apartment in UAE.
Emergency response team of SBK is really good . Yesterday registered one emergency issue in my apartment and despite of its a holiday they came and resolved the issue with in an hour. Techinician took my feed back after the work completion . They did a commendable job. Thank you
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23-01-2023
jyoti harresh India
refund of security deposit , compensation for damage to our furniture due to leakage & seepage in the walls
jyoti harresh vasudev 19 January 2023 16:44
sbk took over the building al tayer at al mina road – Hudiaba from city tower when we moved in nov 2021 we immediately complained to City tower these was leakage & seepage the day we moved in we took photos & their inspection team member was shown all this in the first week itself, we have made written complaints that the leakage is spreading and the wooden doors of all the rooms of the flat were unpainted & unpolished when we came in , there was a broken glass in the balcony & it could be a safety issue if it falls in aug , sept 2022 sbk took over the building from city tower by then the seepage in the walls had inscresed too much, we informed sbk in writing & with photos that the leakage in the walls is spreading no action earlier from city tower & no action , response from SBK we vacated the flat on 23 dec 2022 as per contract end date , when we moved our furniture the backside wooden crockery & shoe cabinets were totally wet with fungus we had to thow away 4 pairs of leather shoes and discard the shoe cabinet, we sent real time photos & videos to SBK that day itself, we then aked them for our security deposit 2000 & compensation for damage to our furniture due to faulty paint which damaged our furniture, from 24 dec till today the only thing sbk did was to send us charges of 3750 AED saying cost of repaint, doors polish, broken glass, bath tub polish etc etc , we have sent them more than 50 emails with photos that the walls if need repaint is for no fault of ours there is no response whatsoever from them , when we call thier office 30 to 40 times only once the operator answers and says concerned person is not there then further she already has knowledge that we are calling for our refund & compensation she says take a appointment & come to our office but no return email nor any communication once side unanimously they created a demand from us instated of refund of security deposit 2000 AED raised a issue of 3750 AED, we want ppl who are facing similar problem with SBK who is known for not returning many peoples security deposit to contact us and if we all can jointly complaint to concerned govt dept. , RERA or Dubai Rent dept that it is not always tenants who spoil some thing in apartments but management cos like SBK who do not do proper maintenance etc and on top of that asking us to pay for repainting the flat, doing door polish & polishing the bath tub their cost for polishing bath tub is AED 550 , this building & its bath tub is 20 yrs old , new bathtub same size is available in the market at 350 to 500 AED which only means that this co is known for not returning security deposit & harassing the tenants for everything cos they don’t reply by email , they don’t come on phone , the operators cannot give the mobile numbers of concerned inspection person as they are not authorized these are the ways in which this co is harassing tenants , appeal to all lest jointly go to GOVT dept and make our collective complaints , we have all the photo & video evidence , emails , whats app chats with maintenance ppl., https://ae.arabplaces.com/dubai/sbk-real-estate-340830
Best of best in helping.. Understanding, cooperative,
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Amazing
08-01-2023
Britt Netherlands
Apartments not maintained
When renting out the apartment it was new I was the first in my apartment so everything should be new and fresh. Well no I have lived here 8 months and we have massive leakage in the parking ceiling causing flooding in the parking and apparently it us coming from the pool. The pool has been closed for 4 weeks already.
They eat all your deposit to cover their maintenance cost.
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DishonestUnprofessionalNot Client-oriented
02-11-2022
Sarit United Arab Emirates
Worst Real Estate to live with
I have been living in Etlala residence where they promised me free chiller and a notice 90 days prior for any rent increase. They have now installed chiller charges costing. Me 300AED a month if i use it or not, sent me a notice 30 days before for renewal with a rent increase of 4000AeD which i had to agree with as i am not interested in arguments. I felt it wise to let everyone know on who to trust before you go renting and looking for a home. I went down to their office, they were so rude, giving me ultimatums to leave if i don’t like it. Uneducated staff, with no customer service skills. All i could hear from the next cabins were shouts from other tenants to other staff in the office. The worse place i have ever been and with the lowest skill set of people all in one place including the manager there unwilling to speak to anyone drinking his 1AED chai. Disgraceful.
I have been living in Etlala residence where they promised me free chiller and a notice 90 days prior for any rent increase. They have now installed chiller charges costing. Me 300AED a month if i use it or not, sent me a notice 30 days before for renewal with a rent increase of 4000AeD which i had to agree with as i am not interested in arguments. I felt it wise to let everyone know on who to trust before you go renting and looking for a home. I went down to their office, they were so rude, giving me ultimatums to leave if i don’t like it. Uneducated staff, with no customer service skills. All i could hear from the next cabins were shouts from other tenants to other staff in the office. The worse place i have ever been and with the lowest skill set of people all in one place including the manager there unwilling to speak to anyone drinking his 1AED chai. Disgraceful.
Talked to agent Babin and viewed the property in Jumanah alsufuh and offered him 85k instead of the asking rent of 88k ,he came back to me the next day that insist on 88k, I accepted and asked me to send him my documents and I did waited 3 days for him to respond but no answer. He came back with landlord doesn’t want to rent it.!!!!!!!!!! I need a better answer His incompetency cost a lot precious time
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Incompetent
11-10-2022
James United Arab Emirates
Non-responsive real estate company
In 2022, for more than six months, I lived in an SBK property in Dubai.
It was a new property and they had poorly designed the parking structure. It was so narrow that people were damaging their cars while driving in an out of it. The company ignored resident’s complaints for more than a month — about half of the residents were parking outside of it in the street rather than risking damage to their cars. Finally, they modified it so that we could use it.
They didn’t keep the pool clean. And there was no air conditioning (or the most minimal air conditioning possible) in the elevators. Everyone complained. Everyone sweat in those elevators. Yet the company never even acknowledged the problem.
Several of us moved in with small pets (cats and dogs). We discussed this in explicit detail with the company’s agents when we signed leases and moved in. We were told it was fine. The area was JVC, there were many families with pets there, and it was accepted. About four months later, the company changed its mind and threatened us with eviction and law suits. When we attempted to explain that we had all made agreements with the company’s agents when we moved in, the company wasn’t interested in hearing us.
Finally, when I moved out, the company played power games with my deposit, never returning it. The deposit, as specified in the contract, was kept in the trust of the company to cover any “material damage” to the apartment. In my case, there was no material damage. Yet the company seized half the deposit to cover its maintenance costs when I moved out (repainting the walls, changing the air filters, etc.). The company was non-responsive to my attempts to speak with them about this — indeed, it took several emails, two phone calls, and finally a personal visit to their offices to get them to respond that they understood that I was moving out.
It’s unfortunate that they behave in this exploitative way, but it’s not uncommon in Dubai where there’s insufficient government regulation and supervision of these companies.
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Affordable
Not Client-oriented
09-09-2022
Afsal India
Review
Good service and professional way of dealing with customer 5 star
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Clean
25-08-2022
suhail ali India
deposit cheque
very unprofessional services and need to be clear otherwise to be banned from UAE
Extremely poor service and arrogant behavior to customers
I have been having problem with this real estate from Day-1 of us occupying one of the properties managed by them. They confirmed to that everything was done and was kept ready for occupancy. When i came to the flat with my stuffs i could see really uncleaned floor and there were people still painting and doing maintenance in the bathrooms. Now after a year when its time for renewal ,the rent is super hiked and moreover there is service fee to be paid to SBK apart from the rent and Ejari charges. I have neither seen or experienced any service from this real estate over this time nor at this time on rent negotiation . When i had inquired about this, the executive tried to make it as a norm to pay the real estate what they quote. I wanted to raise it to the attention of the manager who apparently handles this team, to my surprise she reacted as awkward and terrible as the executive and was nor ready to talk. The team carries a lot of arrogance with no client orientation and tries to fool tenants with their unrealistic reasons for inflated /surprise charges.
I renewed my contract with this real estate and I handed over the cheques plus one extra one. Since mar22 up to now I didn’t receive my new house contract and the extra cheque despite many calls and WhatsApp messages…… it’s terrible service
Absolutely awful experience with some very unprofessional, rude and generally non responsive and unhelpful and at times aggressive staff.
SBK are currently trying to withhold my security deposit unlawfully due to my tenancy ending during their offices being closed for EID.
They are keeping 1.4k from my deposit to “paint” when the walls were in great condition.
Lied and said I was given an extra key to keep money for that too. Unlawful malpractice. Avoid at all costs.
Please be very careful when considering SBK as an option and choose a better company to do business with and save yourself a lot of potential hassle & money.
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14-07-2022
Katie United Arab Emirates
Fraudulent company – expect them to unlawfully keep your deposit’
AVOID! Absolutely awful experience with some very unprofessional, rude and generally non responsive and unhelpful and at times aggressive staff.
SBK are currently trying to withhold my security deposit unlawfully due to my tenancy ending during their offices being closed for EID.
They are keeping 1.4k from my deposit to “paint” when the walls were in great condition.
Lied and said I was given an extra key to keep money for that too. Unlawful malpractice. Avoid at all costs.
Please be very careful when considering SBK as an option and choose a better company to do business with and save yourself a lot of potential hassle & money.
One of the worst real estate companies that can deal with it,, greed, blackmail and exploitation of the tenant in a professional way, I was warned of them by some friends before I rented from them in Al-Warqa, one in Al-Hilal Building 2, an old and worn out building, as they, with flimsy and twisted pretexts, seize the insurance amount And they put fines on things and malfunctions that are already present in the rented apartment before the tenant enters it and he is fined for handing over the apartment so that another victim comes and rents the same apartment and gets into the same problem, and I will give an example of what happened to me. Although I received the apartment and it was not there, and also when I received the apartment, there were holes in the aluminum windows and I was fined, before I left, I cleaned the apartment and closed all the holes in the wall and the same color as the walls and it was clean, the amount of paint was deducted from the security deposit, As I did not see a company that respects itself and deducts an amount on the paint of the apartment, where there is a clause in the Dubai Municipality that says that painting the apartment is not borne by the tenant. On the balcony of the house because it had a problem and he did not repair it then and it remained as it was, but I was fined the price of the fault that was there in the first place, but the SBK company exploits the tenant and deducts double amounts and fines, such as a piece of plastic carrying a bathroom rail and its price is 5 dirhams, but the maintenance department Put the price of 30 dirhams, the result of the discount amount is 2035 out of 2,200 dirhams!!!!! And this is how they deal with their customers and victims again and again, and advice not to approach From this exploitative company and in a disgusting manner,,, During the rental period, I called them to ask for maintenance, such as the air conditioner or any other malfunction, and the delay was always the main issue, and if I called them at the office, they dealt very badly, I lived in my beloved Dubai for more than twenty years, but I did not I see worse than this company.
One of the worst real estate companies that can deal with it,, greed, blackmail and exploitation of the tenant in a professional way, I was warned of them by some friends before I rented from them in Al-Warqa, one in Al-Hilal Building 2, an old and worn out building, as they, with flimsy and twisted pretexts, seize the insurance amount And they put fines on things and malfunctions that are already present in the rented apartment before the tenant enters it and he is fined for handing over the apartment so that another victim comes and rents the same apartment and gets into the same problem, and I will give an example of what happened to me. Although I received the apartment and it was not there, and also when I received the apartment, there were holes in the aluminum windows and I was fined, before I left, I cleaned the apartment and closed all the holes in the wall and the same color as the walls and it was clean, the amount of paint was deducted from the security deposit, As I did not see a company that respects itself and deducts an amount on the paint of the apartment, where there is a clause in the Dubai Municipality that says that painting the apartment is not borne by the tenant. On the balcony of the house because it had a problem and he did not repair it then and it remained as it was, but I was fined the price of the fault that was there in the first place, but the SBK company exploits the tenant and deducts double amounts and fines, such as a piece of plastic carrying a bathroom rail and its price is 5 dirhams, but the maintenance department Put the price of 30 dirhams, the result of the discount amount is 2035 out of 2,200 dirhams!!!!! And this is how they deal with their customers and victims again and again, and advice not to approach From this exploitative company and in a disgusting manner,,, During the rental period, I called them to ask for maintenance, such as the air conditioner or any other malfunction, and the delay was always the main issue, and if I called them at the office, they dealt very badly, I lived in my beloved Dubai for more than twenty years, but I did not I see worse than this company.
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FraudulentScam
06-07-2022
Muhammed India
Best real estate company ever
Best real estate company ever
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Affordable
29-06-2022
Marie Mauritius
I was very dissapointed
I have been in Dubai for the past 7years and got the chance to rent from few companies I never felt irespected by any employee in a company in Dubai apart from SBK.I rented a unit in Dubai Land that was managed by this company,I should say that after renewing my contract for 4years I could see how deteriorated this building leaded to be after the years,they do not do a proper cleaning of the building,everything from the lobby main entrance door is broken and they never repaired.I had to pay for my own AC cleaning,the staff are really rude,they customer servive is really really bad frok the moment you step in the office you can feel how the building will be managed the office itself is old,not maintained and clean.
They start the first year with chiller free then on the second year I renewed the contract didn’t mentioned anything about the chiller 6months after decided to take the services of an outsourcing company on their own,where I never received any bills after some time,now we are in 2022 they then decided to file case for bills they received from that company dated 2019 after renting this unit for 4years this is how I got treated.
The legal Manager and Mahmoud which is the other staff working along in the same department treated me like I was nothing,they were very rude being a woman dealing with a case and willing to pay you expect a but of respect from them.
I believe they should train their staff on communication,its is very important to keep a good image of your brand not only managing a lot of buildings in UAE what for if you cannot be responsible for taking care of the buildings.
Forget the security deposit when you rent an apartment from SBK. They just loot the hard earned money of the tenants. Staff in SBK sharjah are very rude.
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ScamUntrustworthy
08-03-2022
Alpha United Arab Emirates
THEY DONT RETURN YOUR SECURITY DEPOSIT
SBK once you vacate the premises, they will NEVER return your deposit. They came to my apartment did inspection and wrote all their findings and what to be deducted. The remaining security deposit until today I didn’t get it, no answering my calls nor emails, they take this to their advantage for poor tenants. If you need your deposit legal way you have to file for a case which it will cost you time and money, SBK knows you cannot do that so they take the deposit. I was dealing with Nishitha and Sruthy.
I have rented an apartment last year and they have agreed that they will not increase the annual rate for the next year. This wasn’t written in the contract but verbally agreed from 3 of the SBK staffs, during the renewal i have initiated and asked them for the renewal rate before 70 days of my expiry date then suddenly told me the annual rate will be increased for 5%. I told them you can increase my annual rate as you have to notify me before 90days of my expiry date. Simply they are looking for money and now i am teaching them a lesson, I went to the Dubai Land Department and requested from the Rental Dispute Centre for an offer and deposit request to pay the same as per my last year rate and i am going on the legal way. Please don’t trust then anymore.
This is to bring to all the customers’ attention the incompetence of the maintenance. The work order request has been repeatedly communicated via email and call to the management and department , and even a verbal reminder to the care taker of the building. NOBODY showed up to fix the long been overdue problem of kitchen cabinets, sink leakages and doors problem. 2021 wis gone and the problems are still unfixed.
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Well-located
Incompetent
24-01-2022
Jaxon | Verified United Arab Emirates
Convenient
Their properties are convenient for rent and prices are reasonable furthermore their properties are well-located.
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InexpensiveWell-located
19-01-2022
Wajeeha Shabbir United Arab Emirates
Unreliable Property Management Team
Never lease any apartment from SBK. Their lazy and unprofessional team never responds on apartment related issues. They never reply and everyone who is in the facilities management team in Karama should be terminated. It is a shame their senior management team does nothing. I live in their apartment on Business Bay and littering by other tenants is one of my biggest complain. They have done nothing to take any action.
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DisappointingDishonest
12-01-2022
Saguna | Verified United Arab Emirates
Convenient locations!
I would always recommend this company as the properties provided by them are perfect. Moreover, their locations are very convenient!
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ConvenientPerfect
24-12-2021
Aman Abubaker United Arab Emirates
Pathetic service provider
Has to be the worst real estate firm I’ve come across. It’s been three weeks since I moved out, and the inspection has been completed. I’ve written them multiple emails and attempted to contact them by phone. They don’t bother to react to e-mails or phone calls. I’m beginning to believe it’s nothing more than a con.
My experience with this real estate company was great. The staff was professional, the apartments were amazing, and the prices of them were so affordable.
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ProfessionalAffordable
03-12-2021
Louie Philippines
Don’t expect to get your security deposit
I recently finish my contract and I was to get my security deposit, but it is very shocking when they charge me 2460. I raise a complaint to them that I vacate the flat which same as we came in the first day. But they just lessen the charge to 2000 just to fit the security deposit. Very frustrating also that they done the flat inspection without my presence, well in fact their it’s their policy not to conduct the inspection without the presence of the tenants and they just send me the list of all the charges. All I can really say that this SBK real estate is a thief, because they really don’t want to return your security deposit. If you send email to them they will not reply immediately, you still need to call and keep following up. Worst customer care ever.
Sharjah office staff is very unprofessional, fake, they don’t care about existing tenants.
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Unprofessional
22-11-2021
Harina | Verified United Arab Emirates
Good!
My experience with this company was good. The apartments provided by them for rent are really perfect. Doubtless, the prices of the apartments are expensive, but overall, the experience was pretty good!
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CredibleReliable
Expensive
19-11-2021
James United Arab Emirates
Attest to the below reviews – tenants are being scammed
They will ask for petty maintenance deduction from the Security deposit including white wash/painting. Never trust the sales who call with sweet words and lure you into the contract…there is a surprise and highly rogue team waiting to harass you when you change apartment or leave the property.
These amounts are small (compare to rent) and will need waste of time and litigation to recover but for the management struggling with making aed 10/50 etc it might be big by whatever unethical means
Do not refund Security Deposit – No response to mails.
After vacating the flat, SBK do not refund to security deposit. Moresover, they do not resond to the mails for the refund of secuirty deposits. Ms. Shruty, incharges of refunds do not pick phone calls and do not reply to mails.
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Unprofessional
07-11-2021
Hana United Arab Emirates
SBK, Not worth it
Too bad company to deal with, they don’t respond to calls or emails on purpose to continue their decoy. They collect more money than rent, with a payment of” ejari “in renewal and more to the tune of around Dh1,000, just for them, for SBK, fraudulent people.
The properties provided by this company for sale are good and their locations are convenient. Their prices are expensive but the properties are really perfect.
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CrediblePerfect
Expensive
28-10-2021
Rayyas India
Facing Bad experience with SBK
Not providing maintenance properly. I requested lots of time but Sbk team not giving proper answer. Would not recommend SBK to anyone.worst maintenance In shenqaiti building 3, deira, port said dubai. Planing to vacating as soon as possible.
Would not recommend SBK to anyone. Unprofessionalism is their priority. Worst real estate looting money ..all they provide is of very very low quality tiles cupboard and everything ….worst maintenance- My new apartment in SBK has endless complaints. They are basically raising the rent under fake exits.
I really loved my experience with this real estate company. The sales team was very professional and knowledgeable. Also, the locations of the properties provided by them are really convenient.
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ConvenientKnowledgeable
30-09-2021
Kaszwoski | Verified United Arab Emirates
Perfect prices
I was really happy with my experience at this real estate company. The properties provided by them are amazing and their prices are so reasonable.
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AmazingPerfect
23-09-2021
Mosquera | Verified United Arab Emirates
Convenient!
This real estate company is perfect. It is offering perfect apartments for sale. Furthermore, the locations of the apartments are very convenient.
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ConvenientPerfect
26-08-2021
Torben | Verified United Arab Emirates
Helpful team
I wanted to rent an apartment so I contacted the sales team. They were really helpful as they made the whole process very easy and fast!
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FastHelpful
18-08-2021
Mara | Verified United Arab Emirates
Very knowledgeable team!
I would always be thankful to the sales team at this real estate company. They were so knowledgeable, helpful, and very professional. They helped me in finding the apartment I wanted!
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HelpfulKnowledgeableProfessional
09-08-2021
Smitha United Arab Emirates
SBK star muhaisnah ! Not worth it
Quite disappointed with SBK star Muhaisnah after my recent shifting. Absolutely shocking when AED 1400 was charged out of my 2000 deposit just for a bunch of nails on the walls. When I approached the office I was told by a very unprofessional staff- Roshini that SBK required the flat renovated , cleaned by myself & returned in the exact new condition as how it was given to the tenant initially. I wasn’t aware I had to paint & furnish prior to moving else all my deposit was going to be wiped out. Simply ridiculous! My new apartment in the same SBK has endless complaints till date despite raising with the management & there’s absolutely no hygiene in this bldg. I can see cockroaches in the corridors & cobwebs everywhere & drainage/trash smelling always. All of these are highlighted to RERA with pictures of the living standards along with the non-justified deposit deduction & pathetic service of SBK office staff. Regret moving in !!
I’ve dealt with this real estate company for the first time. I found that they’re reliable, the sales team is so knowledgeable, and the properties provided by them are perfect. Doubtless, the prices of the properties are expensive but the properties are totally worth it!
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CredibleReliable
Expensive
01-07-2021
Fatik | Verified United Arab Emirates
Good job!
The team working at this real estate company made a really good job for me. They helped me in finding the apartment I needed with the desired features. No doubt, the location of the company is really hard to reach but overall their services are really good.
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CredibleReliable
Badly-located
27-06-2021
Bowen | Verified United Arab Emirates
Helpful
I have rented a property a from this real estate, my experience with them was great, agents were cooperative enough to help me out to get the property quickly.
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CooperativeFast
15-06-2021
Veena United Arab Emirates
Worst experience
Worst real estate looting money ..all they provide is of very very low quality tiles cubboard and everything ..mainly in their building the current bill will be doubled….worst maintanence
The team I contacted in this real estate company is helpful. I asked some questions about the documents needed If I wanted to buy an apartment. They replied fastly and with all the information. I just believe that their location isn’t easy to find.
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AdvisableClient-oriented
Badly-located
05-04-2021
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