fbpx
Site logo
Customer Experience

Customer Experience

2,688 Reviews   •   Average   •   3/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Professional Clean Well-located Affordable Full Service Decent Client-oriented
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Repulsive Nasty


Excellent

52%

Great

6%

Average

1%

Poor

0%

Bad

41%

Ad
Description

In 1975, a young and ambitious man from India reached Dubai, dreaming of leaving his mark across the UAE’s dynamic business landscape. He did not know then the true impact he would one day have on Dubai’s real estate and hotel sectors. V.A. Hassan has come a long way since his early days; today he is chairman of SBK Real Estate & Flora Hospitality. Under the patronage of His Highness Sheikh Suhail Bin Khalifa Al Maktoum, brand “SBK” has blossomed and grown into a friendly symbol of trust and honesty.

Products and Services
  • Renting Properties
  • Buying Properties
Location
Contact Details
  • https://www.sbkrealestate.com
  • +97143374499
  • [email protected]
  • Suite 201, Karama Centre Shopping Mall Kuwait Street Al Karama Dubai United Arab Emirates
  • Al Karama
  • Dubai (UAE)
Social Networks
Share This Listing
Scan to Review on Your Phone
QR Code
Ad
Write a Review
Reviews

Maximum file size: 15MB

Ad
Latest Reviews
Gajanand
  India

Security guards of SBK Real Estate

Its been a wonderfull experience with SBK real estate which is friendly and satisfactory and honest it feel very safe specially security guard like Bollu Suresh i liked the way he treated me and respect from him its so impressive SBK which is in Al idrisi ,

ADVANTAGESDISADVANTAGES

Delightful Efficient Fantastic Friendly Helpful Honest Outstanding Perfect Respectable Safe Satisfying Full Service


26-05-2024

Essa Imran
  United Arab Emirates

Security Guard

I am writing this review to applaud the two security guards working in my SBK-owned building, Al Thani Building, located in Al Nahda Second. I live on apartment number 1004 and I’d like to say that both of the guards currently working are extremely friendly, hospitable, polite and utterly respectful. They bring safety and comfort to every single guest or friend that comes around to the building and are always there for assistance or general support when it comes to any issues within the building.

ADVANTAGESDISADVANTAGES

Friendly Clean


22-05-2024

SHANOJ
  India

Security service

My family and I resided in Al Bahri Grand Residence in Al Warqua’a1 for last four years. Our security officer Mr Arif always kept a watchful eye on the building, keeping it clean, safe and secure. We received excellent residential support services from SBK Property Management & Security service , which made our stay even more comfortable. The security guard on duty was always friendly and helpful, and whenever we submitted a maintenance request, we received a prompt response. SBK ensured that our living environment was optimal by taking care of various maintenance issues, such as plumbing, AC, and electricity. We were delighted with their services . We highly recommend their properties to anyone looking for rental housing. Finally, we would like to take this opportunity to wish SBK all the success in the future.
Thanks
Shanoj
Flat 114

ADVANTAGESDISADVANTAGES

Clean


20-05-2024

Kyle Mackay
  United Arab Emirates

Not client oriented

After handing over the cheques they become unresponsive, take at least 5 reminders to do anything if they even do it. Now 2 month into the apartment and I still don’t have a copy of my tenancy contract and they haven’t come to complete snagging list. Fire alarms go off twice a day. After the flooding they haven’t even come to look at the reported damage, never mind attempt to fix it.

ADVANTAGESDISADVANTAGES

Disappointing Inattentive Incompetent Unprofessional Unreliable Not Client-oriented


12-05-2024

Rohan Ahmad Zaidi
  Saudi Arabia

Financial dealings

Pathetic people when it comes to returning what they owe you. I left the apartment in December and it’s almost 6 months I haven’t received my deposit back. They don’t pick up calls nor return your email. When it comes to renewal, they completely ignore RERA recommendations and when you show them the law they will cover the difference by charging you fake bills in the name of maintenance

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Incompetent Misleading Unprofessional Untrustworthy Not Client-oriented


09-05-2024

momo
  Poland

SBK focus on quantity not quality

They make sure they stamp their logo in every building in Dubai ! While they can’t handle basic customer care service ! They are terrible when it comes to maintenance! You’ll never get it ! However you charged monthly for it ! And when you ask for it it’s not available! A customer care agent from SBK literally said there is nothing I can do for you

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Horrible Misleading Rude Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


07-05-2024

Ameer
  India

Maintenance

I am living in binghatti residence maintenance team sayid very nice

ADVANTAGESDISADVANTAGES

Outstanding


16-04-2024

Haris
  India

Maintainance services

Living in shuinqati -4 building flat No:104 with my family. Heater and tap had some complain and they immediately came and changed it.

ADVANTAGESDISADVANTAGES


16-04-2024

Sagaya Mary
  United Arab Emirates

Feedback

“Living in this apartment has been such a pleasure. The environment is safe and comfortable, thanks to the excellent security provided by Prashanth. His dedication to ensuring our safety and well-being is truly commendable. I feel grateful to have such a responsive and attentive member of staff looking out for us.”

ADVANTAGESDISADVANTAGES

Amazing Attentive Convenient Credible Delightful Fantastic Friendly Helpful Impressive Knowledgeable Outstanding Pleasant Respectable Robust Safe Smart Sustainable Trustworthy Professional Clean Well-located Affordable Full Service Client-oriented





12-04-2024

Rami
  Lebanon

Flamingo building 423

Sudarjan was very fast to action in changing the toilet spray, it took him less than 5 minutes and was very professional … also my cat likes him :)

ADVANTAGESDISADVANTAGES


08-04-2024

MohMad omar
  Italy

Al bahri gate 2

I m happy here sbk al bahri gate 2 building is very neat and clean with security Mr Jay also very helpfully guy always hardworking with very honestly doing his duty, thank sbk real estate

ADVANTAGESDISADVANTAGES

Attentive Cooperative Credible Delightful Clean Decent


07-04-2024

Sushil
  India

Review

Building is attractive neat and clean, it’s decent not crowded, if any issue sucurity guard (Mr Tej Narayan) normally handle and solve it, he has good communication with all, Both staff is very pretty cleanline(Mr naveen) they are very assistive Sandoval park Residence jvc

ADVANTAGESDISADVANTAGES

Advisable Amazing Excellent Fantastic Fast Friendly Helpful Honest Outstanding Safe Satisfying Professional Clean Well-located Full Service Decent



05-04-2024

BILLYJEAN MAINA
  United Arab Emirates

Kitchen Socket Repairment

I stay in Al Thani building al barsha 1 and I needed maintenance regarding my kitchen electric gas socket and the team were outstanding on their service and quick in resolving the issue at hand, I want to say a big thank you to Salman and Rashid for doing a great job.

ADVANTAGESDISADVANTAGES

Helpful Outstanding Productive Satisfying Professional Client-oriented



04-04-2024

Pankaj Sharma
  India

About Cleanliness &caretaker

I am talking with reference to MRK 1 building and I am very happy with the work of SBK Real Estate, your building is always clean and neat, your staff is very nice and very helpful, humble ,and especially your trusted one. Talking about (Mr. Niaz .)he is very helpful and friendly, very kind, his service is very good, I am very happy with his work I appreciate him . so thankyou Real estate

ADVANTAGESDISADVANTAGES

Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Full Service

Awkward




26-03-2024

Paula coan
  United Kingdom

Trying to recover our deposit

We have been trying to recover our deposit back for over a month and they will not reply to our emails or calls after we had followed correctly paying out of our contract of 3 months payments. Very unprofessional experience of living in one of their new builds.They were happy to answer them until we had paid then now they just ignore. We will continue until we get it back. Very dishonest company, best to avoid this company and I see from the reviews we are not the first.

ADVANTAGESDISADVANTAGES

Dirty Disappointing Dishonest Misleading Scam Unprofessional Untrustworthy


25-03-2024

Jaydee
  Philippines

Review

Al fajer complex oud metja

One of the best real estate in dubai to be honest, it comes with a good security guard (anoop and srikant)and their supervisor Mr Ali, the building in oud metha al fajer complex are very clean and secured. Thanks Sbk

ADVANTAGESDISADVANTAGES

Excellent


20-03-2024

vincent d atienza
  United Arab Emirates

Review

Building is clean and decent, not crowded.security named Shivaraj is helpful and assistive. They made the building nice.

ADVANTAGESDISADVANTAGES

Amazing Convenient Friendly Pleasant Safe Well-located Decent





16-03-2024

Carem
  United Arab Emirates

I’m not getting my deposit back

I left in January and it is March and I haven’t got my deposit back. They are ignoring my emails and whatsapp messages. I’m calling to the office and nobody is picking up the phone.

ADVANTAGESDISADVANTAGES

Dishonest


13-03-2024

Jaydee
  Philippines

Review

Al fajer complex oud metja

One of the best real estate in dubai to be honest, it comes with a good security guard (anoop and srikant)and their supervisor Mr Ali, the building in oud metha al fajer complex are very clean and secured. Thanks Sbk

ADVANTAGESDISADVANTAGES

Excellent


11-03-2024

Kyle Mackay
  United Arab Emirates

Expensive extra charges and slow response

1000 AED compulsory fee to turn on the gas. Gas company only charges ~300, so they charge 3 times the cost and won’t let you go direct.

1000-2000 AED to renew your housing contract!

After chasing them for a week, with limited response, to get my housing contract they still never delivered so I had to drive to their office myself to chase it down. Took over 1 hour to get the contract to sign at the office.

ADVANTAGESDISADVANTAGES

Inattentive Unreliable Expensive


08-03-2024

Arun
  India

Riview

Sbks are having good flats and at nice location.professional in repairing all maintenance services.would recommended it for sure

ADVANTAGESDISADVANTAGES



07-03-2024

Dennis
  India

Perfect maintenance

W have been residing in this building for 13years. The building is kept in pristine condition, with cleanliness guaranteed daily thanks to the diligent and hardworking efforts of Mr. SAJU the watchman.

ADVANTAGESDISADVANTAGES

Clean







07-03-2024

DenLan
  India

Excellent maintenance

The building is impeccably maintained, with cleanliness ensured every day thanks to the dedicated and hardworking efforts of Mr. Saju, the watchman.

ADVANTAGESDISADVANTAGES

Clean







07-03-2024

Pankaj Sharma
  India

About Ac Maintenance

I am talking to regarding MRK 1 bullding flat number 201. Last month AC TECHNICIAN Mr.RASITH MOHAMED came to our flat for AC maintenance. He did a very good job. We are happy with his work. Keep working like this

ADVANTAGESDISADVANTAGES

Amazing




06-03-2024

sooraj
  India

supported very well

good morning all,
I’m living in ajman Badar plaza , Happy to live in your building best in ajman. especially caretaker Mubarak He supporting very well. maintenance also wonder full and management company very responsive

ADVANTAGESDISADVANTAGES

Amazing Excellent


04-03-2024

Mahmoud Fouad
  Egypt

Good place to stay

Building neat and clean every day morning the cleaning guy Islam clean the building early morning and security MR Jay he is really supportive he will try to do his best at any time we need him

ADVANTAGESDISADVANTAGES

Advisable


02-03-2024

Shiny
  India

Al swaiden residents

Al swaiden residence watchman Anwar is very helpful

ADVANTAGESDISADVANTAGES

Helpful


23-02-2024

Abid
  India

Bathroom maintenance not done

We have been chasing you maintenance team for more than 30 days.
Several calls have been made, and only reply we get is ‘we will inform the supervisor’.
I
The bathtub smells like a gutter. And its high time that someone seriously looks into this matter
413, al sowaidan building, al qusais.

ADVANTAGESDISADVANTAGES

Decent

Disappointing Terrible Unpleasant Unprofessional


19-02-2024

Sandeep
  India

Rental

Mr. Abduk Razki’s behavior and speedy processing was extremely helpful

ADVANTAGESDISADVANTAGES

Respectable Professional


19-02-2024

Dr. Zainab Abdawn
  United Arab Emirates

A cooperative and efficient security guard.

I have recently moved to Al-Abeir Tower and have been very happy with the service. The security staff in Particular Sandeep has been very helpful and cooperative. We recently had a fire incident in our flat which could have easily turned in to a disaster without the help of Sandeep. He swiftly responded to the fire alarm and got into our flat and put the fire off using the fire extinguisher. We are very grateful for his help, support and courage. Thank you very much.

ADVANTAGESDISADVANTAGES

Cooperative Efficient Fast Friendly Helpful


14-02-2024

Alena
  United Arab Emirates

Scammers

They will not refund your deposit with any reasons. Awful company. Look at the photos. First and last days. They took my money to upgrade old floor in old building. I lived there just 1 year and moved in with another company. Unfortunately landlord signed contract with this company of scammers. I emailed them, but not anwer at all.

ADVANTAGESDISADVANTAGES

Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Not Client-oriented Repulsive




11-02-2024

Rashid Tenant
  Philippines

Replacement of Basin & Mixer

Mr. Arun and his team are very helpful and accommodating. Improve on the response time only and the rest is very satisfactory.

ADVANTAGESDISADVANTAGES

Friendly Helpful Honest Reliable Satisfying Professional



07-01-2024

Rashid tenant
  Philippines

Repair and Maintenance

Mr. Arun and his team arw very fast and accommodating. Keep it up!

ADVANTAGESDISADVANTAGES

Fast


07-01-2024

Wikay
  India

Avoid at all costs!

Maintenance Woes and Deposit Drain: My experience with SBK Real Estate in Sharjah was nothing short of a nightmare. My year-long tenancy in a 1BHK apartment was plagued by constant maintenance issues like water leaks, faulty ACs, and flickering lights. Despite numerous calls and pleas, repairs took ages, causing immense inconvenience.

Shady Security Deposit Practices: Upon vacating, I returned the apartment in pristine condition, yet they slapped me with a 1200 AED repair bill against my 2,000 AED deposit. Their exorbitant charges, like 500 AED for painting and 100 AED for an ambiguous “cleaning,” felt like daylight robbery. Shockingly, they provided no detailed report, and despite my requests, never conducted a pre-inspection with me. This felt like a deliberate ploy to exploit tenants by draining their deposits.

Unethical Threats and Unprofessional Staff: Their tactics didn’t stop there. When questioned, their staff resorted to unprofessional threats, claiming they could block my visa or job search for non-payment. This blatant intimidation aimed solely at squeezing more money out of me was truly despicable.

My Advice: STAY AWAY: I urge anyone considering SBK Real Estate to run in the opposite direction. Their poor maintenance services, dishonest deposit practices, and predatory behavior are enough to send shivers down anyone’s spine. Don’t fall victim to their shady schemes – choose a reputable company that values good tenant relationships and fair dealings.

Spread the Word: Share this review and warn others about SBK’s exploitative practices. Let’s hold them accountable for their behavior and protect future tenants from similar misery.

ADVANTAGESDISADVANTAGES

Awkward Disappointing Dishonest Fake Fraudulent Misleading Ridiculous Rude Scam Terrible Unpleasant Unprofessional Untrustworthy Not Client-oriented


19-12-2023

Mylyn Rosario
  Canada

Deposit Fee

SBK is terrible! I’ve been pursuing this real estate to retrieve my deposit fee, but they are unhelpful. Despite sending multiple emails, they haven’t bothered to respond.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Horrible Inattentive Incompetent Nasty Ridiculous Terrible Unfavorable Not Client-oriented Nasty






24-11-2023

Anonymous
  United Arab Emirates

General

Very unprofessional staff and team.
I personally had to visit sbk real estate yesterday afternoon for their unprofessional service.
While I was there I bare witnessed their unprofessionalism. The agent as usual did not want to listen to customers side of the story. Declined customers request with no approval of the manager. Refused to concern the manager. Management did not involve themselves. The agent kept replying manager cannot do anything for you. Customer kept asking where’s the manager? Who’s the manager? The agent replied saying James Bond is the manager.
The agent kept on going at it with the customer. Like it was a personal vendetta against him.
Bottom line customer service was utterly disappointing.
This real estate company does not issue receipts nor an acknowledgment for taking money. They blindly want us hand over money in bulk to their messengers or to the building security. Please be mindful dealing with SBK real estate.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Horrible Incompetent Misleading Rude Terrible Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented Repulsive


12-09-2023

Thabet
  United Arab Emirates

Worst real estate company ever

If i can give them minus 5 I’ll
Forget about your security deposit
The employee unprofessional and very rude
I suffered for 5 days from AC leakage then they responded to my complaint
After your first year they will change every clause in the contract they start to charge me for the useless too loud AC 375 AED monthly wich supposed to be free
The building smells stinks .. no chiller in corridors even in summer
Nothing enough to describe how bad this company

ADVANTAGESDISADVANTAGES

Dirty Disappointing Dishonest Nasty Rude Unprofessional Untrustworthy Not Client-oriented Nasty


16-06-2023

Ramin
  United Arab Emirates

SBK IS LIAER

Dont trust any of 5star reveiws its from people that working for them
All of them is liers , worst real estate company

ADVANTAGESDISADVANTAGES

Disappointing Fake Horrible Ridiculous Rude Scam Terrible Unprofessional Unreliable Untrustworthy


26-05-2023

Mano
  India

Job

A friend recommended SBK when we were moving to Dubai and had no idea how or where to get an apartment . They made the whole experience super easy and we were moved in within 2 weeks. Thanks SBK team

ADVANTAGESDISADVANTAGES


25-04-2023

Hermina Maylinda
  United Arab Emirates

Loud Noise

We are staying in Mrk building 2 behind Fortune Grand Hotel Al Muteena Deira. The building is only until 3rd floor and in the beginning on the 3rd floor was actually a gym but lately we came to know that they made it as its own staff room. Many nights are noisy and when you complain they are just ignoring you. Not so sure they are drunk or what they do until they make sounds like there is an earthquake. We stayed on 2nd floor and we have an infant baby. Poor management service really. Even after complaining directly there is nothing changed.

ADVANTAGESDISADVANTAGES

Affordable

Disappointing


24-02-2023

JYOTI HARRESH VASUDEV
  United Arab Emirates

no deposit refund, no compensation for damge to tenants furniture, due to non maintainence

we have written 2 reviews with photo’s of massive leakage in the flat which damaged our furniture too , we have informed SBK several times that due to leakage all walls there is moisture dampness in entire flat lower walls & it is damaging our furniture , even when they were doing next door flat paint we req the person to rectify the leakage so that walls dry up , no one came , the a/c vents unclean left black patches in the ceiling & upper portion of the wall & the best part is when we asked for refund of security deposit when we moved out in dec.2022 they demand repaint cost from us for the flat, is this morally, ethically, legally correct ?? they are claiming charges that doors need polish which means when you gave the flat to us they were unpolished now you want to give to another tenant in a better condition you are asking for that cost from previous tenant, the building is quite old & has old bathroom fittings like an old bath tub we were given the flat with a dirty bathtub which we cleaned ourselves to have a daily bath today they are demanding AED 550 to polish the bath tub , are we to pay for something we got in that condition, best is similar brand new bath tubs are available from 350 to 450 AED in the market , what should we as tenant make out of this ?? making Money thru previous tenants deposits ? but are they morally , ethically , legally correct practice ?????

ADVANTAGESDISADVANTAGES

Smart

Disappointing Rude Unfavorable Unprofessional







23-02-2023

Arnel
  United Arab Emirates

Responsive & good service provider

I just want to take this opportunity to appreciate SBK Real Estate. They never disappoint when it comes to customer services. Every time I had a complaint, they were very helpful and responsive in all ways possible. Highly appreciated and recommended.

ADVANTAGESDISADVANTAGES

Attentive Convenient Cooperative Efficient Fast Helpful Satisfying Full Service


21-02-2023

Stephen Dacalos
  United Arab Emirates

Good Maintenance

I called their landline for a maintenance issue and thankfully it was resolved fast. They immediately scheduled the fixing and no it was a hassle free at all. Highly recommended real estate in Dubai.

ADVANTAGESDISADVANTAGES

Convenient Fast Friendly Honest Decent


18-02-2023

Miguel Labar
  United Arab Emirates

Good Maintenance

I called their landline for a maintenance issue and thankfully it was resolved fast. They immediately scheduled the fixing and no it was a hassle free at all. Highly recommended real estate in Dubai.

ADVANTAGESDISADVANTAGES

Amazing Convenient Honest Trustworthy Clean


18-02-2023

Alexander
  United Arab Emirates

Excellence Service

Had a great experience with this company. I can confirm that they deliver excellent service with well experienced staffs. Very responsive and helpful. I certainly recommend SBK! Highly appreciated.

ADVANTAGESDISADVANTAGES

Amazing Cooperative Excellent Helpful Affordable Client-oriented


18-02-2023

HARRESH VASUDEV
  United Arab Emirates

arrogance in dealing poor maintainence no care for customers

the apartment at Al Tayer Budiling Al Hudaiba managed by SBK real Estate has massive leakage due to poor painting we sent several emails with photo & video evidence to them reminding them to fix as leakage is increasing finally we left the premise as they did not fix this leakage & our furniture got damaged after move out we asked for our security deposit they turned back asking us charges for repaint of flat , paint of doors which was in that poor condition when we moved in etc etc … they do not respond to any email just sent a 1 line mail , repaint cost etc will remain, no one in the entire org. who are addressed in the mail replies a single word. looking at all this we have finally decided to file a case rental dispute center request all ppl who are facing the axe of this non refund from SBK on flimsy issues to jointly appoint a legal firm to get our monies back from this unprofessional co.

ADVANTAGESDISADVANTAGES

Smart

Disappointing Dishonest Rude Unprofessional Not Client-oriented







18-02-2023

JYOTI HARRESH VASUDEV
  United Arab Emirates

arrogance in dealing poor maintainence no care for customers

the apartment at Al Tayer Budiling Al Hudaiba managed by SBK real Estate has massive leakage due to poor painting we sent several emails with photo & video evidence to them reminding them to fix as leakage is increasing finally we left the premise as they did not fix this leakage & our furniture got damages after move out we asked for our security deposit they turned back asking us charges for repaint of flat , paint of doors which was in that poor condition when we moved in etc etc … they do not respond to any email just sent a 1 line repaint cost etc will remain, no one in the entire org. who are addressed in the mail replies a single word. looking at all this we have finally decided to file a case rental dispute center request all ppl who are facing the axe of this non refund from SBK on flimsy issues to jointly appoint a legal firm to get our monies back from this unprofessional co.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Rude Unprofessional Not Client-oriented



18-02-2023

Jay Gilbert Dacalos
  Philippines

Best Real Estate

One of the best real estate in dubai to be honest, it comes with a good settlement and their buildings in jaddaf are very clean and comes with good price. Good security deposit and trusted people.

ADVANTAGESDISADVANTAGES

Cooperative Excellent Fast Friendly Honest Impressive Safe Clean


17-02-2023

Poornashree
  India

Good Location

One of the most promising real estate in Dubai. Very professional and great service providers. The staff are very attentive and helpful. Highly recommend this company to anyone looking forward to rent an apartment in UAE.

ADVANTAGESDISADVANTAGES

Amazing


16-02-2023

Shenna Lozada
  United Arab Emirates

Good Location

Thanks to my colllegue, she referred me to the SBK I found a well-located and pleasing place to stay. I highly recommended the SBK for those who want to have a relaxing home, feel free to inquire to their staff they are so friendly and approachable.

ADVANTAGESDISADVANTAGES

Amazing Competent Convenient Cooperative Excellent Friendly Impressive Inexpensive Knowledgeable Outstanding Perfect Pleasant Respectable Safe Trustworthy Professional Clean Well-located Affordable Full Service Client-oriented


15-02-2023

josh elizer
  Singapore

customer service

SBK is one of the best real estate company especially when it comes to their services. the receptionist is very kind and accommodating and have a pleasant personality

ADVANTAGESDISADVANTAGES

Amazing Outstanding Productive Clean Full Service Client-oriented


15-02-2023

Tessie
  United Arab Emirates

Good maintenance

SBK is great company. They have been managing my apartment for a year now and they’re always making sure that my maintenance issues were taken care of. I’m so impressed of their services.

ADVANTAGESDISADVANTAGES

Amazing Cooperative Helpful Full Service Client-oriented


15-02-2023

Leighanne
  Philippines

Customer Service

Very accommodating. One of the best real-estate company especially the receptionist are very kind and helpful.

ADVANTAGESDISADVANTAGES

Amazing Competent Excellent Fantastic Helpful Clean Full Service


15-02-2023

Jocelyn
  Philippines

Good maintenance

SBK is great company. They have been managing my apartment for a year now and they’re always making sure that my maintenance issues were taken care of. I’m so impressed of their services.

ADVANTAGESDISADVANTAGES

Amazing Delightful Helpful Reliable Satisfying Clean


15-02-2023

Christian
  United Arab Emirates

Good service provider

I had an extremely positive experience with SBK Real Estate.
They are very organized, helpful, efficient and knowledgeable.
Quick to reply to any questions you may have. I just renewed my contract and very happy with the services I’m getting. Highly appreciated.

ADVANTAGESDISADVANTAGES

Convenient Cooperative Fast Friendly Outstanding Solid Trustworthy Full Service Client-oriented


15-02-2023

Angel Mae Guarino
  Philippines

Excellent customer service

I continue to experience professional services from SBK real estate. Their receptions and other staffs have always impressed me with their quality of services. I enjoyed every support they have given to me. They treat me like family, and I could always reach out to them for any concern.

ADVANTAGESDISADVANTAGES

Advisable Excellent Impressive Knowledgeable Sustainable


14-02-2023

Plinky Baay
  United Arab Emirates

Maintenance

Fast maintenance and with quality services coming from the staffs. It is highly recommended real estate for fascinating home.

ADVANTAGESDISADVANTAGES

Cooperative Delightful Excellent Fantastic Impressive Knowledgeable Outstanding Perfect Productive Satisfying Stable Sustainable Trustworthy Clean Well-located Decent


14-02-2023

Maravilla Revamonte
  United Arab Emirates

Customer Service

I visited their office for my renewal and the staffs there were so friendly and accommodating. Easily understood the terms and conditions of the renewal contract because their team were concern and smart. Even have a free service coffee there.

ADVANTAGESDISADVANTAGES

Amazing Attentive Competent Convenient Cooperative Efficient Excellent Friendly Helpful Honest Knowledgeable Outstanding Productive Reliable Remarkable Respectable Smart Trustworthy Professional Full Service


14-02-2023

Jerelle
  Philippines

Maintenance

When it comes to providing maintenance support, they excel. You get the impression that they are ready to assist you at all times. They provide various solutions to problems as well.

ADVANTAGESDISADVANTAGES

Amazing Attentive Excellent Fast Friendly Knowledgeable Reliable Smart Trustworthy Clean


14-02-2023

Kristel ann
  Philippines

Quality service

The sevice was exceptional!
Staff was amazing, receptionists are very accomodating and they were all delightful. They went over and beyond to help make our stay enjoyable. I highly recommend.

ADVANTAGESDISADVANTAGES

Cooperative Delightful Excellent Client-oriented


14-02-2023

Calista
  United Arab Emirates

Sales

I recently moved into the apartment I rented under SBK. From visiting the flat until the contract signing, I had a smooth and hassle free experience the entire time. The agent was very professional and helpful. I strongly recommend this company.

ADVANTAGESDISADVANTAGES

Attentive Trustworthy Clean Affordable Full Service Client-oriented


14-02-2023

Erica
  United Arab Emirates

Maintenance

Good customer service and Trustworthy

ADVANTAGESDISADVANTAGES

Advisable Attentive Convenient Cooperative Excellent Fantastic Fast Friendly Helpful Honest Knowledgeable Outstanding Productive Trustworthy Clean Full Service Client-oriented


14-02-2023

James
  Malaysia

Great stay!

I had a good time and experience during my stay. Staffs and amenities are great! Definitely will stay here again.

ADVANTAGESDISADVANTAGES

Advisable Amazing Attentive Competent Convenient Cooperative Delightful Excellent Fast Helpful Clean Client-oriented


14-02-2023

Kim
  Philippines

Highly recommend

One of the best real estate company in Dubai. Receptions and other staffs are very friendly and providing tenants a quality service. Very helpful to all our concerns and complaints. Highly recommended!

ADVANTAGESDISADVANTAGES

Amazing Attentive Competent Cooperative Credible Clean Affordable Client-oriented


14-02-2023

matthew flores
  Philippines

Agents

I was impressed with their level of knowledge and the amount of data that they had about the market. It was a no-brainer for me to work with them since I was set on buying.

ADVANTAGESDISADVANTAGES

Amazing Attentive Convenient Efficient Outstanding Respectable Safe Trustworthy Clean Affordable


14-02-2023

Bernil Emmanuel
  Philippines

The best real estate

One of the best real estate company in Dubai.
Highly recommended!

ADVANTAGESDISADVANTAGES

Attentive Competent Convenient Cooperative Credible Excellent Fast Friendly Helpful Perfect Reliable Satisfying Well-located Decent Client-oriented


14-02-2023

Jv
  Philippines

Good costumer service

One of the best real estate company in Dubai. Receptions and other staffs are very friendly and providing tenants a quality service.

ADVANTAGESDISADVANTAGES

Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Safe Satisfying Smart Stable Sustainable Professional Clean Affordable Full Service Decent Client-oriented


14-02-2023

Jomil
  Philippines

Customer service

One of the promising real estate in dubai and the staff are very kind especially the receptionist are very helpful and accommodating.

ADVANTAGESDISADVANTAGES

Amazing Friendly Helpful Reliable Respectable Safe Satisfying Trustworthy Professional Clean Full Service Decent


14-02-2023

Miles
  Philippines

Good customer service

One of the best real estate company in Dubai. Receptions and other staffs are very friendly and providing tenants a quality service. Very helpful to all our concerns and complaints. Highly recommended!

ADVANTAGESDISADVANTAGES

Cooperative Trustworthy Professional Full Service


14-02-2023

Phoebe Gail
  United Arab Emirates

Customer service

Very attentive and friendly to the tenants

ADVANTAGESDISADVANTAGES

Competent Convenient Cooperative Honest Outstanding Full Service


14-02-2023

Swathy
  United Arab Emirates

Service

One of the most promising real estate in Dubai. Very professional and great service providers. The staff are very attentive and helpful. Highly recommend this company to anyone looking forward to rent an apartment in UAE.

ADVANTAGESDISADVANTAGES

Advisable Attentive Convenient Friendly Clean Well-located Affordable


14-02-2023

Yousef Mashallah
  United Arab Emirates

Maintenance

Emergency response team of SBK is really good . Yesterday registered one emergency issue in my apartment and despite of its a holiday they came and resolved the issue with in an hour. Techinician took my feed back after the work completion . They did a commendable job. Thank you

ADVANTAGESDISADVANTAGES


23-01-2023

jyoti harresh
  India

refund of security deposit , compensation for damage to our furniture due to leakage & seepage in the walls

jyoti harresh vasudev
19 January 2023 16:44

sbk took over the building al tayer at al mina road – Hudiaba from city tower when we moved in nov 2021 we immediately complained to City tower these was leakage & seepage the day we moved in we took photos & their inspection team member was shown all this in the first week itself, we have made written complaints that the leakage is spreading and the wooden doors of all the rooms of the flat were unpainted & unpolished when we came in , there was a broken glass in the balcony & it could be a safety issue if it falls in aug , sept 2022 sbk took over the building from city tower by then the seepage in the walls had inscresed too much, we informed sbk in writing & with photos that the leakage in the walls is spreading no action earlier from city tower & no action , response from SBK we vacated the flat on 23 dec 2022 as per contract end date , when we moved our furniture the backside wooden crockery & shoe cabinets were totally wet with fungus
we had to thow away 4 pairs of leather shoes and discard the shoe cabinet, we sent real time photos & videos to SBK that day itself, we then aked them for our security deposit 2000 & compensation for damage to our furniture due to faulty paint which damaged our furniture, from 24 dec till today the only thing sbk did was to send us charges of 3750 AED saying cost of repaint, doors polish, broken glass, bath tub polish etc etc , we have sent them more than 50 emails with photos that the walls if need repaint is for no fault of ours there is no response whatsoever from them , when we call thier office 30 to 40 times only once the operator answers and says concerned person is not there then further she already has knowledge that we are calling for our refund & compensation she says take a appointment & come to our office but no return email nor any communication once side unanimously they created a demand from us instated of refund of security deposit 2000 AED raised a issue of 3750 AED, we want ppl who are facing similar problem with SBK who is known for not returning many peoples security deposit to contact us and if we all can jointly complaint to concerned govt dept. , RERA or Dubai Rent dept that it is not always tenants who spoil some thing in apartments but management cos like SBK who do not do proper maintenance etc and on top of that asking us to pay for repainting the flat, doing door polish & polishing the bath tub their cost for polishing bath tub is AED 550 , this building & its bath tub is 20 yrs old , new bathtub same size is available in the market at 350 to 500 AED which only means that this co is known for not returning security deposit & harassing the tenants for everything cos they don’t reply by email , they don’t come on phone , the operators cannot give the mobile numbers of concerned inspection person as they are not authorized these are the ways in which this co is harassing tenants , appeal to all lest jointly go to GOVT dept and make our collective complaints , we have all the photo & video evidence , emails , whats app chats with maintenance ppl., https://ae.arabplaces.com/dubai/sbk-real-estate-340830

ADVANTAGESDISADVANTAGES

Smart

Disappointing Dishonest Horrible Inattentive Rude Unreliable Untrustworthy Not Client-oriented



19-01-2023

SUBIN T K
  India

Very good

Very good service

ADVANTAGESDISADVANTAGES

Competent Convenient Cooperative Credible Efficient Excellent Fantastic Friendly Helpful Productive Respectable Safe Smart Professional Clean Well-located Affordable Full Service Decent Client-oriented


13-01-2023

Sandy
  Nepal

So helpful

Best of best in helping..
Understanding, cooperative,

ADVANTAGESDISADVANTAGES

Amazing



08-01-2023

Britt
  Netherlands

Apartments not maintained

When renting out the apartment it was new I was the first in my apartment so everything should be new and fresh. Well no I have lived here 8 months and we have massive leakage in the parking ceiling causing flooding in the parking and apparently it us coming from the pool. The pool has been closed for 4 weeks already.

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Inattentive Misleading Scam



16-12-2022

Nadia
  United Arab Emirates

Deposit eaters

They eat all your deposit to cover their maintenance cost.

ADVANTAGESDISADVANTAGES

Dishonest Unprofessional Not Client-oriented


02-11-2022

Sarit
  United Arab Emirates

Worst Real Estate to live with

I have been living in Etlala residence where they promised me free chiller and a notice 90 days prior for any rent increase. They have now installed chiller charges costing. Me 300AED a month if i use it or not, sent me a notice 30 days before for renewal with a rent increase of 4000AeD which i had to agree with as i am not interested in arguments. I felt it wise to let everyone know on who to trust before you go renting and looking for a home.
I went down to their office, they were so rude, giving me ultimatums to leave if i don’t like it. Uneducated staff, with no customer service skills. All i could hear from the next cabins were shouts from other tenants to other staff in the office. The worse place i have ever been and with the lowest skill set of people all in one place including the manager there unwilling to speak to anyone drinking his 1AED chai. Disgraceful.

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Fake Incompetent Miserable Misleading Rude Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


01-11-2022

Sarit
  United Arab Emirates

Worst Real Estate to live with

I have been living in Etlala residence where they promised me free chiller and a notice 90 days prior for any rent increase. They have now installed chiller charges costing. Me 300AED a month if i use it or not, sent me a notice 30 days before for renewal with a rent increase of 4000AeD which i had to agree with as i am not interested in arguments. I felt it wise to let everyone know on who to trust before you go renting and looking for a home.
I went down to their office, they were so rude, giving me ultimatums to leave if i don’t like it. Uneducated staff, with no customer service skills. All i could hear from the next cabins were shouts from other tenants to other staff in the office. The worse place i have ever been and with the lowest skill set of people all in one place including the manager there unwilling to speak to anyone drinking his 1AED chai. Disgraceful.

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Fake Incompetent Miserable Misleading Rude Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


01-11-2022

Beena
  India

Service

Amazing experience, very cooperative and client oriented 👍

ADVANTAGESDISADVANTAGES

Amazing Attentive Cooperative Excellent Friendly Client-oriented


18-10-2022

Yasir Mohamed yousif
  Sudan

Apartment rental

Talked to agent Babin and viewed the property in Jumanah alsufuh and offered him 85k instead of the asking rent of 88k ,he came back to me the next day that insist on 88k, I accepted and asked me to send him my documents and I did waited 3 days for him to respond but no answer. He came back with landlord doesn’t want to rent it.!!!!!!!!!! I need a better answer
His incompetency cost a lot precious time

ADVANTAGESDISADVANTAGES

Incompetent


11-10-2022

James
  United Arab Emirates

Non-responsive real estate company

In 2022, for more than six months, I lived in an SBK property in Dubai.

It was a new property and they had poorly designed the parking structure. It was so narrow that people were damaging their cars while driving in an out of it. The company ignored resident’s complaints for more than a month — about half of the residents were parking outside of it in the street rather than risking damage to their cars. Finally, they modified it so that we could use it.

They didn’t keep the pool clean. And there was no air conditioning (or the most minimal air conditioning possible) in the elevators. Everyone complained. Everyone sweat in those elevators. Yet the company never even acknowledged the problem.

Several of us moved in with small pets (cats and dogs). We discussed this in explicit detail with the company’s agents when we signed leases and moved in. We were told it was fine. The area was JVC, there were many families with pets there, and it was accepted. About four months later, the company changed its mind and threatened us with eviction and law suits. When we attempted to explain that we had all made agreements with the company’s agents when we moved in, the company wasn’t interested in hearing us.

Finally, when I moved out, the company played power games with my deposit, never returning it. The deposit, as specified in the contract, was kept in the trust of the company to cover any “material damage” to the apartment. In my case, there was no material damage. Yet the company seized half the deposit to cover its maintenance costs when I moved out (repainting the walls, changing the air filters, etc.). The company was non-responsive to my attempts to speak with them about this — indeed, it took several emails, two phone calls, and finally a personal visit to their offices to get them to respond that they understood that I was moving out.

It’s unfortunate that they behave in this exploitative way, but it’s not uncommon in Dubai where there’s insufficient government regulation and supervision of these companies.

ADVANTAGESDISADVANTAGES

Affordable

Not Client-oriented


09-09-2022

Afsal
  India

Review

Good service and professional way of dealing with customer 5 star

ADVANTAGESDISADVANTAGES

Clean


25-08-2022

suhail ali
  India

deposit cheque

very unprofessional services and need to be clear otherwise to be banned from UAE

ADVANTAGESDISADVANTAGES

Awkward Badly-located Dangerous Dirty Dishonest Fraudulent Horrible Incompetent Nasty Ridiculous Rude Terrible Unfavorable Unpleasant Unreliable Untrustworthy Indecent


30-07-2022

Shery
  United Arab Emirates

Extremely poor service and arrogant behavior to customers

I have been having problem with this real estate from Day-1 of us occupying one of the properties managed by them. They confirmed to that everything was done and was kept ready for occupancy. When i came to the flat with my stuffs i could see really uncleaned floor and there were people still painting and doing maintenance in the bathrooms. Now after a year when its time for renewal ,the rent is super hiked and moreover there is service fee to be paid to SBK apart from the rent and Ejari charges. I have neither seen or experienced any service from this real estate over this time nor at this time on rent negotiation . When i had inquired about this, the executive tried to make it as a norm to pay the real estate what they quote. I wanted to raise it to the attention of the manager who apparently handles this team, to my surprise she reacted as awkward and terrible as the executive and was nor ready to talk. The team carries a lot of arrogance with no client orientation and tries to fool tenants with their unrealistic reasons for inflated /surprise charges.

ADVANTAGESDISADVANTAGES

Awkward Dirty Disappointing Incompetent Terrible Unpleasant Unprofessional Unreliable Not Client-oriented Nasty


22-07-2022

Safar
  Syria

Contract renewal

I renewed my contract with this real estate and I handed over the cheques plus one extra one. Since mar22 up to now I didn’t receive my new house contract and the extra cheque despite many calls and WhatsApp messages…… it’s terrible service

The agent name is Gautham

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Inattentive Incompetent Messy Terrible Unpleasant Unprofessional Unreliable Untrustworthy


16-07-2022

Katie
  United Arab Emirates

AWFUL company – will keep your deposit unlawfully

Absolutely awful experience with some very unprofessional, rude and generally non responsive and unhelpful and at times aggressive staff.

SBK are currently trying to withhold my security deposit unlawfully due to my tenancy ending during their offices being closed for EID.

They are keeping 1.4k from my deposit to “paint” when the walls were in great condition.

Lied and said I was given an extra key to keep money for that too. Unlawful malpractice. Avoid at all costs.

Please be very careful when considering SBK as an option and choose a better company to do business with and save yourself a lot of potential hassle & money.

ADVANTAGESDISADVANTAGES


14-07-2022

Katie
  United Arab Emirates

Fraudulent company – expect them to unlawfully keep your deposit’

AVOID! Absolutely awful experience with some very unprofessional, rude and generally non responsive and unhelpful and at times aggressive staff.

SBK are currently trying to withhold my security deposit unlawfully due to my tenancy ending during their offices being closed for EID.

They are keeping 1.4k from my deposit to “paint” when the walls were in great condition.

Lied and said I was given an extra key to keep money for that too. Unlawful malpractice. Avoid at all costs.

Please be very careful when considering SBK as an option and choose a better company to do business with and save yourself a lot of potential hassle & money.

ADVANTAGESDISADVANTAGES

Dishonest Fake Fraudulent Horrible Inattentive Incompetent Nasty Rude Scam Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


14-07-2022

Ammar
  Syria

Deposit refund

One of the worst real estate companies that can deal with it,, greed, blackmail and exploitation of the tenant in a professional way, I was warned of them by some friends before I rented from them in Al-Warqa, one in Al-Hilal Building 2, an old and worn out building, as they, with flimsy and twisted pretexts, seize the insurance amount And they put fines on things and malfunctions that are already present in the rented apartment before the tenant enters it and he is fined for handing over the apartment so that another victim comes and rents the same apartment and gets into the same problem, and I will give an example of what happened to me. Although I received the apartment and it was not there, and also when I received the apartment, there were holes in the aluminum windows and I was fined, before I left, I cleaned the apartment and closed all the holes in the wall and the same color as the walls and it was clean, the amount of paint was deducted from the security deposit, As I did not see a company that respects itself and deducts an amount on the paint of the apartment, where there is a clause in the Dubai Municipality that says that painting the apartment is not borne by the tenant. On the balcony of the house because it had a problem and he did not repair it then and it remained as it was, but I was fined the price of the fault that was there in the first place, but the SBK company exploits the tenant and deducts double amounts and fines, such as a piece of plastic carrying a bathroom rail and its price is 5 dirhams, but the maintenance department Put the price of 30 dirhams, the result of the discount amount is 2035 out of 2,200 dirhams!!!!! And this is how they deal with their customers and victims again and again, and advice not to approach
From this exploitative company and in a disgusting manner,,, During the rental period, I called them to ask for maintenance, such as the air conditioner or any other malfunction, and the delay was always the main issue, and if I called them at the office, they dealt very badly, I lived in my beloved Dubai for more than twenty years, but I did not I see worse than this company.

ADVANTAGESDISADVANTAGES

Awkward Dirty Disappointing Fraudulent Horrible Incompetent Miserable Ridiculous Scam Terrible Expensive


06-07-2022

Ammar
  Syria

scam company

One of the worst real estate companies that can deal with it,, greed, blackmail and exploitation of the tenant in a professional way, I was warned of them by some friends before I rented from them in Al-Warqa, one in Al-Hilal Building 2, an old and worn out building, as they, with flimsy and twisted pretexts, seize the insurance amount And they put fines on things and malfunctions that are already present in the rented apartment before the tenant enters it and he is fined for handing over the apartment so that another victim comes and rents the same apartment and gets into the same problem, and I will give an example of what happened to me. Although I received the apartment and it was not there, and also when I received the apartment, there were holes in the aluminum windows and I was fined, before I left, I cleaned the apartment and closed all the holes in the wall and the same color as the walls and it was clean, the amount of paint was deducted from the security deposit, As I did not see a company that respects itself and deducts an amount on the paint of the apartment, where there is a clause in the Dubai Municipality that says that painting the apartment is not borne by the tenant. On the balcony of the house because it had a problem and he did not repair it then and it remained as it was, but I was fined the price of the fault that was there in the first place, but the SBK company exploits the tenant and deducts double amounts and fines, such as a piece of plastic carrying a bathroom rail and its price is 5 dirhams, but the maintenance department Put the price of 30 dirhams, the result of the discount amount is 2035 out of 2,200 dirhams!!!!! And this is how they deal with their customers and victims again and again, and advice not to approach
From this exploitative company and in a disgusting manner,,, During the rental period, I called them to ask for maintenance, such as the air conditioner or any other malfunction, and the delay was always the main issue, and if I called them at the office, they dealt very badly, I lived in my beloved Dubai for more than twenty years, but I did not I see worse than this company.

ADVANTAGESDISADVANTAGES

Fraudulent Scam


06-07-2022

Muhammed
  India

Best real estate company ever

Best real estate company ever

ADVANTAGESDISADVANTAGES

Affordable


29-06-2022

Marie
  Mauritius

I was very dissapointed

I have been in Dubai for the past 7years and got the chance to rent from few companies I never felt irespected by any employee in a company in Dubai apart from SBK.I rented a unit in Dubai Land that was managed by this company,I should say that after renewing my contract for 4years I could see how deteriorated this building leaded to be after the years,they do not do a proper cleaning of the building,everything from the lobby main entrance door is broken and they never repaired.I had to pay for my own AC cleaning,the staff are really rude,they customer servive is really really bad frok the moment you step in the office you can feel how the building will be managed the office itself is old,not maintained and clean.

They start the first year with chiller free then on the second year I renewed the contract didn’t mentioned anything about the chiller 6months after decided to take the services of an outsourcing company on their own,where I never received any bills after some time,now we are in 2022 they then decided to file case for bills they received from that company dated 2019 after renting this unit for 4years this is how I got treated.

The legal Manager and Mahmoud which is the other staff working along in the same department treated me like I was nothing,they were very rude being a woman dealing with a case and willing to pay you expect a but of respect from them.

I believe they should train their staff on communication,its is very important to keep a good image of your brand not only managing a lot of buildings in UAE what for if you cannot be responsible for taking care of the buildings.

ADVANTAGESDISADVANTAGES

Decent

Awkward Dangerous Dirty Disappointing Dishonest Horrible Inattentive Incompetent Rude Terrible Unfavorable Unpleasant Unprofessional Untrustworthy Expensive Indecent Not Client-oriented


19-05-2022

Manish
  India

Deposit refund

Fraud abusing, no answers and violating contract terms

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Miserable Scam Unpleasant Unprofessional Untrustworthy Not Client-oriented


16-05-2022

Khaled
  United Arab Emirates

Maintenance

Worst services as they used to tell 24×7 but whenever weekend come we need to suffer and call again and again.

ADVANTAGESDISADVANTAGES

Full Service

Ridiculous


16-05-2022

Steven John Dsouza
  United Arab Emirates

POOR MAINTENANCE

Horrible Maintenance and unprofessional people. Only come begging during renewal. Cannot give even one star

ADVANTAGESDISADVANTAGES

Well-located

Disappointing


20-04-2022

Hussain
  United Arab Emirates

Horrible Service & Maintenance

No proper maintenance and increases charges In the name of administration fees.

ADVANTAGESDISADVANTAGES

Rude Terrible Unpleasant Unreliable Untrustworthy Not Client-oriented


14-03-2022

Alice
  India

Security deposit

Forget the security deposit when you rent an apartment from SBK. They just loot the hard earned money of the tenants. Staff in SBK sharjah are very rude.

ADVANTAGESDISADVANTAGES

Scam Untrustworthy


08-03-2022

Alpha
  United Arab Emirates

THEY DONT RETURN YOUR SECURITY DEPOSIT

SBK once you vacate the premises, they will NEVER return your deposit. They came to my apartment did inspection and wrote all their findings and what to be deducted. The remaining security deposit until today I didn’t get it, no answering my calls nor emails, they take this to their advantage for poor tenants. If you need your deposit legal way you have to file for a case which it will cost you time and money, SBK knows you cannot do that so they take the deposit. I was dealing with Nishitha and Sruthy.

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Horrible Misleading Scam Terrible Untrustworthy


04-03-2022

Mahmoud
  United Arab Emirates

Don’t trust SBK

I have rented an apartment last year and they have agreed that they will not increase the annual rate for the next year. This wasn’t written in the contract but verbally agreed from 3 of the SBK staffs, during the renewal i have initiated and asked them for the renewal rate before 70 days of my expiry date then suddenly told me the annual rate will be increased for 5%. I told them you can increase my annual rate as you have to notify me before 90days of my expiry date. Simply they are looking for money and now i am teaching them a lesson, I went to the Dubai Land Department and requested from the Rental Dispute Centre for an offer and deposit request to pay the same as per my last year rate and i am going on the legal way. Please don’t trust then anymore.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Miserable Unprofessional Unreliable Untrustworthy


09-02-2022

Noriel
  United Arab Emirates

Incompetent Maintenance

This is to bring to all the customers’ attention the incompetence of the maintenance. The work order request has been repeatedly communicated via email and call to the management and department , and even a verbal reminder to the care taker of the building. NOBODY showed up to fix the long been overdue problem of kitchen cabinets, sink leakages and doors problem. 2021 wis gone and the problems are still unfixed.

ADVANTAGESDISADVANTAGES

Well-located

Incompetent


24-01-2022

Jaxon |   Verified
  United Arab Emirates

Convenient

Their properties are convenient for rent and prices are reasonable furthermore their properties are well-located.

ADVANTAGESDISADVANTAGES

Inexpensive Well-located


19-01-2022

Wajeeha Shabbir
  United Arab Emirates

Unreliable Property Management Team

Never lease any apartment from SBK. Their lazy and unprofessional team never responds on apartment related issues. They never reply and everyone who is in the facilities management team in Karama should be terminated. It is a shame their senior management team does nothing. I live in their apartment on Business Bay and littering by other tenants is one of my biggest complain. They have done nothing to take any action.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest




12-01-2022

Saguna |   Verified
  United Arab Emirates

Convenient locations!

I would always recommend this company as the properties provided by them are perfect. Moreover, their locations are very convenient!

ADVANTAGESDISADVANTAGES

Convenient Perfect


24-12-2021

Aman Abubaker
  United Arab Emirates

Pathetic service provider

Has to be the worst real estate firm I’ve come across. It’s been three weeks since I moved out, and the inspection has been completed. I’ve written them multiple emails and attempted to contact them by phone. They don’t bother to react to e-mails or phone calls. I’m beginning to believe it’s nothing more than a con.

ADVANTAGESDISADVANTAGES

Fraudulent Misleading Terrible Unprofessional Unreliable Untrustworthy Not Client-oriented


22-12-2021

Pandya |   Verified
  United Arab Emirates

Great!

My experience with this real estate company was great. The staff was professional, the apartments were amazing, and the prices of them were so affordable.

ADVANTAGESDISADVANTAGES

Professional Affordable


03-12-2021

Louie
  Philippines

Don’t expect to get your security deposit

I recently finish my contract and I was to get my security deposit, but it is very shocking when they charge me 2460. I raise a complaint to them that I vacate the flat which same as we came in the first day. But they just lessen the charge to 2000 just to fit the security deposit. Very frustrating also that they done the flat inspection without my presence, well in fact their it’s their policy not to conduct the inspection without the presence of the tenants and they just send me the list of all the charges. All I can really say that this SBK real estate is a thief, because they really don’t want to return your security deposit. If you send email to them they will not reply immediately, you still need to call and keep following up. Worst customer care ever.

ADVANTAGESDISADVANTAGES

Criminal Disappointing Horrible Ridiculous Scam Unprofessional Untrustworthy Expensive


22-11-2021

Nihal
  India

Mr.

Sharjah office staff is very unprofessional, fake, they don’t care about existing tenants.

ADVANTAGESDISADVANTAGES

Unprofessional


22-11-2021

Harina |   Verified
  United Arab Emirates

Good!

My experience with this company was good. The apartments provided by them for rent are really perfect. Doubtless, the prices of the apartments are expensive, but overall, the experience was pretty good!

ADVANTAGESDISADVANTAGES

Credible Reliable

Expensive


19-11-2021

James
  United Arab Emirates

Attest to the below reviews – tenants are being scammed

They will ask for petty maintenance deduction from the Security deposit including white wash/painting. Never trust the sales who call with sweet words and lure you into the contract…there is a surprise and highly rogue team waiting to harass you when you change apartment or leave the property.

These amounts are small (compare to rent) and will need waste of time and litigation to recover but for the management struggling with making aed 10/50 etc it might be big by whatever unethical means

ADVANTAGESDISADVANTAGES

Criminal Disappointing Dishonest Fraudulent Misleading Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Not Client-oriented


17-11-2021

Rahul
  India

Be careful as tenants are being harassed

They eat up your rental deposits showing petty maintenance in addition to charging commission.

When contacted customer care, you will be asked to contact their internal Departments instead of customer care doing it.

Dishonest people

ADVANTAGESDISADVANTAGES

Clean

Awkward Badly-located Dishonest Fraudulent Scam Unprofessional


11-11-2021

Obeid
  United Arab Emirates

Horrible, disappointing, never ever deal with them

Never deal with these people. Complete cheats.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Misleading Ridiculous Rude Terrible Unpleasant Unprofessional Unreliable Untrustworthy Not Client-oriented


10-11-2021

Rakesh Agrawal
  United Arab Emirates

Do not refund Security Deposit – No response to mails.

After vacating the flat, SBK do not refund to security deposit. Moresover, they do not resond to the mails for the refund of secuirty deposits. Ms. Shruty, incharges of refunds do not pick phone calls and do not reply to mails.

ADVANTAGESDISADVANTAGES

Unprofessional


07-11-2021

Hana
  United Arab Emirates

SBK, Not worth it

Too bad company to deal with, they don’t respond to calls or emails on purpose to continue their decoy. They collect more money than rent, with a payment of” ejari “in renewal and more to the tune of around Dh1,000, just for them, for SBK, fraudulent people.

ADVANTAGESDISADVANTAGES

Awkward Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Messy Rude Scam Unprofessional Unreliable Untrustworthy Expensive Not Client-oriented Nasty


03-11-2021

Chibinobim |   Verified
  United Arab Emirates

Credible!

The properties provided by this company for sale are good and their locations are convenient. Their prices are expensive but the properties are really perfect.

ADVANTAGESDISADVANTAGES

Credible Perfect

Expensive


28-10-2021

Rayyas
  India

Facing Bad experience with SBK

Not providing maintenance properly. I requested lots of time but Sbk team not giving proper answer. Would not recommend SBK to anyone.worst maintenance In shenqaiti building 3, deira, port said dubai. Planing to vacating as soon as possible.

ADVANTAGESDISADVANTAGES

Awkward Dangerous Dirty Disappointing Fake Fraudulent Rude Unfavorable Unpleasant Unprofessional Untrustworthy Expensive Not Client-oriented






20-10-2021

Hana
  United Arab Emirates

SBK, Not worth it

Would not recommend SBK to anyone. Unprofessionalism is their priority. Worst real estate looting money ..all they provide is of very very low quality tiles cupboard and everything ….worst maintenance- My new apartment in SBK has endless complaints.
They are basically raising the rent under fake exits.

ADVANTAGESDISADVANTAGES

Awkward Disappointing Dishonest Fake Fraudulent Inattentive Incompetent Misleading Nasty Rude Unprofessional Unreliable Untrustworthy Indecent Repulsive


19-10-2021

Umair
  Australia

Pathetic Property Management In UAE

Would not recommend SBK to anyone. Unprofessionalism is their priority. Looters

ADVANTAGESDISADVANTAGES

Fraudulent Unprofessional Unreliable Untrustworthy Not Client-oriented Nasty


19-10-2021

Fuller |   Verified
  United Arab Emirates

Very convenient locations

I really loved my experience with this real estate company. The sales team was very professional and knowledgeable. Also, the locations of the properties provided by them are really convenient.

ADVANTAGESDISADVANTAGES

Convenient Knowledgeable


30-09-2021

Kaszwoski |   Verified
  United Arab Emirates

Perfect prices

I was really happy with my experience at this real estate company. The properties provided by them are amazing and their prices are so reasonable.

ADVANTAGESDISADVANTAGES

Amazing Perfect


23-09-2021

Mosquera |   Verified
  United Arab Emirates

Convenient!

This real estate company is perfect. It is offering perfect apartments for sale. Furthermore, the locations of the apartments are very convenient.

ADVANTAGESDISADVANTAGES

Convenient Perfect


26-08-2021

Torben |   Verified
  United Arab Emirates

Helpful team

I wanted to rent an apartment so I contacted the sales team. They were really helpful as they made the whole process very easy and fast!

ADVANTAGESDISADVANTAGES

Fast Helpful


18-08-2021

Mara |   Verified
  United Arab Emirates

Very knowledgeable team!

I would always be thankful to the sales team at this real estate company. They were so knowledgeable, helpful, and very professional. They helped me in finding the apartment I wanted!

ADVANTAGESDISADVANTAGES

Helpful Knowledgeable Professional


09-08-2021

Smitha
  United Arab Emirates

SBK star muhaisnah ! Not worth it

Quite disappointed with SBK star Muhaisnah after my recent shifting. Absolutely shocking when AED 1400 was charged out of my 2000 deposit just for a bunch of nails on the walls. When I approached the office I was told by a very unprofessional staff- Roshini that SBK required the flat renovated , cleaned by myself & returned in the exact new condition as how it was given to the tenant initially. I wasn’t aware I had to paint & furnish prior to moving else all my deposit was going to be wiped out. Simply ridiculous! My new apartment in the same SBK has endless complaints till date despite raising with the management & there’s absolutely no hygiene in this bldg. I can see cockroaches in the corridors & cobwebs everywhere & drainage/trash smelling always. All of these are highlighted to RERA with pictures of the living standards along with the non-justified deposit deduction & pathetic service of SBK office staff. Regret moving in !!

ADVANTAGESDISADVANTAGES

Dirty Disappointing Incompetent Unprofessional Not Client-oriented


24-07-2021

Amayr |   Verified
  United Arab Emirates

Reliable

I’ve dealt with this real estate company for the first time. I found that they’re reliable, the sales team is so knowledgeable, and the properties provided by them are perfect. Doubtless, the prices of the properties are expensive but the properties are totally worth it!

ADVANTAGESDISADVANTAGES

Credible Reliable

Expensive


01-07-2021

Fatik |   Verified
  United Arab Emirates

Good job!

The team working at this real estate company made a really good job for me. They helped me in finding the apartment I needed with the desired features. No doubt, the location of the company is really hard to reach but overall their services are really good.

ADVANTAGESDISADVANTAGES

Credible Reliable

Badly-located


27-06-2021

Bowen |   Verified
  United Arab Emirates

Helpful

I have rented a property a from this real estate, my experience with them was great, agents were cooperative enough to help me out to get the property quickly.

ADVANTAGESDISADVANTAGES

Cooperative Fast


15-06-2021

Veena
  United Arab Emirates

Worst experience

Worst real estate looting money ..all they provide is of very very low quality tiles cubboard and everything ..mainly in their building the current bill will be doubled….worst maintanence

ADVANTAGESDISADVANTAGES

Awkward Badly-located Criminal Dangerous Disappointing Dishonest Fake Expensive


06-06-2021

Dillon |   Verified
  United Arab Emirates

Appreciate their work

The team I contacted in this real estate company is helpful. I asked some questions about the documents needed If I wanted to buy an apartment. They replied fastly and with all the information. I just believe that their location isn’t easy to find.

ADVANTAGESDISADVANTAGES

Advisable Client-oriented

Badly-located


05-04-2021

Ad
Reviews
Gajanand
  India

Security guards of SBK Real Estate

Its been a wonderfull experience with SBK real estate which is friendly and satisfactory and honest it feel very safe specially security guard like Bollu Suresh i liked the way he treated me and respect from him its so impressive SBK which is in Al idrisi ,

ADVANTAGESDISADVANTAGES

Delightful Efficient Fantastic Friendly Helpful Honest Outstanding Perfect Respectable Safe Satisfying Full Service


26-05-2024

Essa Imran
  United Arab Emirates

Security Guard

I am writing this review to applaud the two security guards working in my SBK-owned building, Al Thani Building, located in Al Nahda Second. I live on apartment number 1004 and I’d like to say that both of the guards currently working are extremely friendly, hospitable, polite and utterly respectful. They bring safety and comfort to every single guest or friend that comes around to the building and are always there for assistance or general support when it comes to any issues within the building.

ADVANTAGESDISADVANTAGES

Friendly Clean


22-05-2024

SHANOJ
  India

Security service

My family and I resided in Al Bahri Grand Residence in Al Warqua’a1 for last four years. Our security officer Mr Arif always kept a watchful eye on the building, keeping it clean, safe and secure. We received excellent residential support services from SBK Property Management & Security service , which made our stay even more comfortable. The security guard on duty was always friendly and helpful, and whenever we submitted a maintenance request, we received a prompt response. SBK ensured that our living environment was optimal by taking care of various maintenance issues, such as plumbing, AC, and electricity. We were delighted with their services . We highly recommend their properties to anyone looking for rental housing. Finally, we would like to take this opportunity to wish SBK all the success in the future.
Thanks
Shanoj
Flat 114

ADVANTAGESDISADVANTAGES

Clean


20-05-2024

Kyle Mackay
  United Arab Emirates

Not client oriented

After handing over the cheques they become unresponsive, take at least 5 reminders to do anything if they even do it. Now 2 month into the apartment and I still don’t have a copy of my tenancy contract and they haven’t come to complete snagging list. Fire alarms go off twice a day. After the flooding they haven’t even come to look at the reported damage, never mind attempt to fix it.

ADVANTAGESDISADVANTAGES

Disappointing Inattentive Incompetent Unprofessional Unreliable Not Client-oriented


12-05-2024

Rohan Ahmad Zaidi
  Saudi Arabia

Financial dealings

Pathetic people when it comes to returning what they owe you. I left the apartment in December and it’s almost 6 months I haven’t received my deposit back. They don’t pick up calls nor return your email. When it comes to renewal, they completely ignore RERA recommendations and when you show them the law they will cover the difference by charging you fake bills in the name of maintenance

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Incompetent Misleading Unprofessional Untrustworthy Not Client-oriented


09-05-2024

momo
  Poland

SBK focus on quantity not quality

They make sure they stamp their logo in every building in Dubai ! While they can’t handle basic customer care service ! They are terrible when it comes to maintenance! You’ll never get it ! However you charged monthly for it ! And when you ask for it it’s not available! A customer care agent from SBK literally said there is nothing I can do for you

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Horrible Misleading Rude Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


07-05-2024

Ameer
  India

Maintenance

I am living in binghatti residence maintenance team sayid very nice

ADVANTAGESDISADVANTAGES

Outstanding


16-04-2024

Haris
  India

Maintainance services

Living in shuinqati -4 building flat No:104 with my family. Heater and tap had some complain and they immediately came and changed it.

ADVANTAGESDISADVANTAGES


16-04-2024

Sagaya Mary
  United Arab Emirates

Feedback

“Living in this apartment has been such a pleasure. The environment is safe and comfortable, thanks to the excellent security provided by Prashanth. His dedication to ensuring our safety and well-being is truly commendable. I feel grateful to have such a responsive and attentive member of staff looking out for us.”

ADVANTAGESDISADVANTAGES

Amazing Attentive Convenient Credible Delightful Fantastic Friendly Helpful Impressive Knowledgeable Outstanding Pleasant Respectable Robust Safe Smart Sustainable Trustworthy Professional Clean Well-located Affordable Full Service Client-oriented





12-04-2024

Rami
  Lebanon

Flamingo building 423

Sudarjan was very fast to action in changing the toilet spray, it took him less than 5 minutes and was very professional … also my cat likes him :)

ADVANTAGESDISADVANTAGES


08-04-2024

MohMad omar
  Italy

Al bahri gate 2

I m happy here sbk al bahri gate 2 building is very neat and clean with security Mr Jay also very helpfully guy always hardworking with very honestly doing his duty, thank sbk real estate

ADVANTAGESDISADVANTAGES

Attentive Cooperative Credible Delightful Clean Decent


07-04-2024

Sushil
  India

Review

Building is attractive neat and clean, it’s decent not crowded, if any issue sucurity guard (Mr Tej Narayan) normally handle and solve it, he has good communication with all, Both staff is very pretty cleanline(Mr naveen) they are very assistive Sandoval park Residence jvc

ADVANTAGESDISADVANTAGES

Advisable Amazing Excellent Fantastic Fast Friendly Helpful Honest Outstanding Safe Satisfying Professional Clean Well-located Full Service Decent



05-04-2024

BILLYJEAN MAINA
  United Arab Emirates

Kitchen Socket Repairment

I stay in Al Thani building al barsha 1 and I needed maintenance regarding my kitchen electric gas socket and the team were outstanding on their service and quick in resolving the issue at hand, I want to say a big thank you to Salman and Rashid for doing a great job.

ADVANTAGESDISADVANTAGES

Helpful Outstanding Productive Satisfying Professional Client-oriented



04-04-2024

Pankaj Sharma
  India

About Cleanliness &caretaker

I am talking with reference to MRK 1 building and I am very happy with the work of SBK Real Estate, your building is always clean and neat, your staff is very nice and very helpful, humble ,and especially your trusted one. Talking about (Mr. Niaz .)he is very helpful and friendly, very kind, his service is very good, I am very happy with his work I appreciate him . so thankyou Real estate

ADVANTAGESDISADVANTAGES

Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Full Service

Awkward




26-03-2024

Paula coan
  United Kingdom

Trying to recover our deposit

We have been trying to recover our deposit back for over a month and they will not reply to our emails or calls after we had followed correctly paying out of our contract of 3 months payments. Very unprofessional experience of living in one of their new builds.They were happy to answer them until we had paid then now they just ignore. We will continue until we get it back. Very dishonest company, best to avoid this company and I see from the reviews we are not the first.

ADVANTAGESDISADVANTAGES

Dirty Disappointing Dishonest Misleading Scam Unprofessional Untrustworthy


25-03-2024

Jaydee
  Philippines

Review

Al fajer complex oud metja

One of the best real estate in dubai to be honest, it comes with a good security guard (anoop and srikant)and their supervisor Mr Ali, the building in oud metha al fajer complex are very clean and secured. Thanks Sbk

ADVANTAGESDISADVANTAGES

Excellent


20-03-2024

vincent d atienza
  United Arab Emirates

Review

Building is clean and decent, not crowded.security named Shivaraj is helpful and assistive. They made the building nice.

ADVANTAGESDISADVANTAGES

Amazing Convenient Friendly Pleasant Safe Well-located Decent





16-03-2024

Carem
  United Arab Emirates

I’m not getting my deposit back

I left in January and it is March and I haven’t got my deposit back. They are ignoring my emails and whatsapp messages. I’m calling to the office and nobody is picking up the phone.

ADVANTAGESDISADVANTAGES

Dishonest


13-03-2024

Jaydee
  Philippines

Review

Al fajer complex oud metja

One of the best real estate in dubai to be honest, it comes with a good security guard (anoop and srikant)and their supervisor Mr Ali, the building in oud metha al fajer complex are very clean and secured. Thanks Sbk

ADVANTAGESDISADVANTAGES

Excellent


11-03-2024

Kyle Mackay
  United Arab Emirates

Expensive extra charges and slow response

1000 AED compulsory fee to turn on the gas. Gas company only charges ~300, so they charge 3 times the cost and won’t let you go direct.

1000-2000 AED to renew your housing contract!

After chasing them for a week, with limited response, to get my housing contract they still never delivered so I had to drive to their office myself to chase it down. Took over 1 hour to get the contract to sign at the office.

ADVANTAGESDISADVANTAGES

Inattentive Unreliable Expensive


08-03-2024

Arun
  India

Riview

Sbks are having good flats and at nice location.professional in repairing all maintenance services.would recommended it for sure

ADVANTAGESDISADVANTAGES



07-03-2024

Dennis
  India

Perfect maintenance

W have been residing in this building for 13years. The building is kept in pristine condition, with cleanliness guaranteed daily thanks to the diligent and hardworking efforts of Mr. SAJU the watchman.

ADVANTAGESDISADVANTAGES

Clean







07-03-2024

DenLan
  India

Excellent maintenance

The building is impeccably maintained, with cleanliness ensured every day thanks to the dedicated and hardworking efforts of Mr. Saju, the watchman.

ADVANTAGESDISADVANTAGES

Clean







07-03-2024

Pankaj Sharma
  India

About Ac Maintenance

I am talking to regarding MRK 1 bullding flat number 201. Last month AC TECHNICIAN Mr.RASITH MOHAMED came to our flat for AC maintenance. He did a very good job. We are happy with his work. Keep working like this

ADVANTAGESDISADVANTAGES

Amazing




06-03-2024

sooraj
  India

supported very well

good morning all,
I’m living in ajman Badar plaza , Happy to live in your building best in ajman. especially caretaker Mubarak He supporting very well. maintenance also wonder full and management company very responsive

ADVANTAGESDISADVANTAGES

Amazing Excellent


04-03-2024

Mahmoud Fouad
  Egypt

Good place to stay

Building neat and clean every day morning the cleaning guy Islam clean the building early morning and security MR Jay he is really supportive he will try to do his best at any time we need him

ADVANTAGESDISADVANTAGES

Advisable


02-03-2024

Shiny
  India

Al swaiden residents

Al swaiden residence watchman Anwar is very helpful

ADVANTAGESDISADVANTAGES

Helpful


23-02-2024

Abid
  India

Bathroom maintenance not done

We have been chasing you maintenance team for more than 30 days.
Several calls have been made, and only reply we get is ‘we will inform the supervisor’.
I
The bathtub smells like a gutter. And its high time that someone seriously looks into this matter
413, al sowaidan building, al qusais.

ADVANTAGESDISADVANTAGES

Decent

Disappointing Terrible Unpleasant Unprofessional


19-02-2024

Sandeep
  India

Rental

Mr. Abduk Razki’s behavior and speedy processing was extremely helpful

ADVANTAGESDISADVANTAGES

Respectable Professional


19-02-2024

Dr. Zainab Abdawn
  United Arab Emirates

A cooperative and efficient security guard.

I have recently moved to Al-Abeir Tower and have been very happy with the service. The security staff in Particular Sandeep has been very helpful and cooperative. We recently had a fire incident in our flat which could have easily turned in to a disaster without the help of Sandeep. He swiftly responded to the fire alarm and got into our flat and put the fire off using the fire extinguisher. We are very grateful for his help, support and courage. Thank you very much.

ADVANTAGESDISADVANTAGES

Cooperative Efficient Fast Friendly Helpful


14-02-2024

Alena
  United Arab Emirates

Scammers

They will not refund your deposit with any reasons. Awful company. Look at the photos. First and last days. They took my money to upgrade old floor in old building. I lived there just 1 year and moved in with another company. Unfortunately landlord signed contract with this company of scammers. I emailed them, but not anwer at all.

ADVANTAGESDISADVANTAGES

Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Not Client-oriented Repulsive




11-02-2024

Rashid Tenant
  Philippines

Replacement of Basin & Mixer

Mr. Arun and his team are very helpful and accommodating. Improve on the response time only and the rest is very satisfactory.

ADVANTAGESDISADVANTAGES

Friendly Helpful Honest Reliable Satisfying Professional



07-01-2024

Rashid tenant
  Philippines

Repair and Maintenance

Mr. Arun and his team arw very fast and accommodating. Keep it up!

ADVANTAGESDISADVANTAGES

Fast


07-01-2024

Wikay
  India

Avoid at all costs!

Maintenance Woes and Deposit Drain: My experience with SBK Real Estate in Sharjah was nothing short of a nightmare. My year-long tenancy in a 1BHK apartment was plagued by constant maintenance issues like water leaks, faulty ACs, and flickering lights. Despite numerous calls and pleas, repairs took ages, causing immense inconvenience.

Shady Security Deposit Practices: Upon vacating, I returned the apartment in pristine condition, yet they slapped me with a 1200 AED repair bill against my 2,000 AED deposit. Their exorbitant charges, like 500 AED for painting and 100 AED for an ambiguous “cleaning,” felt like daylight robbery. Shockingly, they provided no detailed report, and despite my requests, never conducted a pre-inspection with me. This felt like a deliberate ploy to exploit tenants by draining their deposits.

Unethical Threats and Unprofessional Staff: Their tactics didn’t stop there. When questioned, their staff resorted to unprofessional threats, claiming they could block my visa or job search for non-payment. This blatant intimidation aimed solely at squeezing more money out of me was truly despicable.

My Advice: STAY AWAY: I urge anyone considering SBK Real Estate to run in the opposite direction. Their poor maintenance services, dishonest deposit practices, and predatory behavior are enough to send shivers down anyone’s spine. Don’t fall victim to their shady schemes – choose a reputable company that values good tenant relationships and fair dealings.

Spread the Word: Share this review and warn others about SBK’s exploitative practices. Let’s hold them accountable for their behavior and protect future tenants from similar misery.

ADVANTAGESDISADVANTAGES

Awkward Disappointing Dishonest Fake Fraudulent Misleading Ridiculous Rude Scam Terrible Unpleasant Unprofessional Untrustworthy Not Client-oriented


19-12-2023

Mylyn Rosario
  Canada

Deposit Fee

SBK is terrible! I’ve been pursuing this real estate to retrieve my deposit fee, but they are unhelpful. Despite sending multiple emails, they haven’t bothered to respond.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Horrible Inattentive Incompetent Nasty Ridiculous Terrible Unfavorable Not Client-oriented Nasty






24-11-2023

Anonymous
  United Arab Emirates

General

Very unprofessional staff and team.
I personally had to visit sbk real estate yesterday afternoon for their unprofessional service.
While I was there I bare witnessed their unprofessionalism. The agent as usual did not want to listen to customers side of the story. Declined customers request with no approval of the manager. Refused to concern the manager. Management did not involve themselves. The agent kept replying manager cannot do anything for you. Customer kept asking where’s the manager? Who’s the manager? The agent replied saying James Bond is the manager.
The agent kept on going at it with the customer. Like it was a personal vendetta against him.
Bottom line customer service was utterly disappointing.
This real estate company does not issue receipts nor an acknowledgment for taking money. They blindly want us hand over money in bulk to their messengers or to the building security. Please be mindful dealing with SBK real estate.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Horrible Incompetent Misleading Rude Terrible Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented Repulsive


12-09-2023

Thabet
  United Arab Emirates

Worst real estate company ever

If i can give them minus 5 I’ll
Forget about your security deposit
The employee unprofessional and very rude
I suffered for 5 days from AC leakage then they responded to my complaint
After your first year they will change every clause in the contract they start to charge me for the useless too loud AC 375 AED monthly wich supposed to be free
The building smells stinks .. no chiller in corridors even in summer
Nothing enough to describe how bad this company

ADVANTAGESDISADVANTAGES

Dirty Disappointing Dishonest Nasty Rude Unprofessional Untrustworthy Not Client-oriented Nasty


16-06-2023

Ramin
  United Arab Emirates

SBK IS LIAER

Dont trust any of 5star reveiws its from people that working for them
All of them is liers , worst real estate company

ADVANTAGESDISADVANTAGES

Disappointing Fake Horrible Ridiculous Rude Scam Terrible Unprofessional Unreliable Untrustworthy


26-05-2023

Mano
  India

Job

A friend recommended SBK when we were moving to Dubai and had no idea how or where to get an apartment . They made the whole experience super easy and we were moved in within 2 weeks. Thanks SBK team

ADVANTAGESDISADVANTAGES


25-04-2023

Hermina Maylinda
  United Arab Emirates

Loud Noise

We are staying in Mrk building 2 behind Fortune Grand Hotel Al Muteena Deira. The building is only until 3rd floor and in the beginning on the 3rd floor was actually a gym but lately we came to know that they made it as its own staff room. Many nights are noisy and when you complain they are just ignoring you. Not so sure they are drunk or what they do until they make sounds like there is an earthquake. We stayed on 2nd floor and we have an infant baby. Poor management service really. Even after complaining directly there is nothing changed.

ADVANTAGESDISADVANTAGES

Affordable

Disappointing


24-02-2023

JYOTI HARRESH VASUDEV
  United Arab Emirates

no deposit refund, no compensation for damge to tenants furniture, due to non maintainence

we have written 2 reviews with photo’s of massive leakage in the flat which damaged our furniture too , we have informed SBK several times that due to leakage all walls there is moisture dampness in entire flat lower walls & it is damaging our furniture , even when they were doing next door flat paint we req the person to rectify the leakage so that walls dry up , no one came , the a/c vents unclean left black patches in the ceiling & upper portion of the wall & the best part is when we asked for refund of security deposit when we moved out in dec.2022 they demand repaint cost from us for the flat, is this morally, ethically, legally correct ?? they are claiming charges that doors need polish which means when you gave the flat to us they were unpolished now you want to give to another tenant in a better condition you are asking for that cost from previous tenant, the building is quite old & has old bathroom fittings like an old bath tub we were given the flat with a dirty bathtub which we cleaned ourselves to have a daily bath today they are demanding AED 550 to polish the bath tub , are we to pay for something we got in that condition, best is similar brand new bath tubs are available from 350 to 450 AED in the market , what should we as tenant make out of this ?? making Money thru previous tenants deposits ? but are they morally , ethically , legally correct practice ?????

ADVANTAGESDISADVANTAGES

Smart

Disappointing Rude Unfavorable Unprofessional







23-02-2023

Arnel
  United Arab Emirates

Responsive & good service provider

I just want to take this opportunity to appreciate SBK Real Estate. They never disappoint when it comes to customer services. Every time I had a complaint, they were very helpful and responsive in all ways possible. Highly appreciated and recommended.

ADVANTAGESDISADVANTAGES

Attentive Convenient Cooperative Efficient Fast Helpful Satisfying Full Service


21-02-2023

Stephen Dacalos
  United Arab Emirates

Good Maintenance

I called their landline for a maintenance issue and thankfully it was resolved fast. They immediately scheduled the fixing and no it was a hassle free at all. Highly recommended real estate in Dubai.

ADVANTAGESDISADVANTAGES

Convenient Fast Friendly Honest Decent


18-02-2023

Miguel Labar
  United Arab Emirates

Good Maintenance

I called their landline for a maintenance issue and thankfully it was resolved fast. They immediately scheduled the fixing and no it was a hassle free at all. Highly recommended real estate in Dubai.

ADVANTAGESDISADVANTAGES

Amazing Convenient Honest Trustworthy Clean


18-02-2023

Alexander
  United Arab Emirates

Excellence Service

Had a great experience with this company. I can confirm that they deliver excellent service with well experienced staffs. Very responsive and helpful. I certainly recommend SBK! Highly appreciated.

ADVANTAGESDISADVANTAGES

Amazing Cooperative Excellent Helpful Affordable Client-oriented


18-02-2023

HARRESH VASUDEV
  United Arab Emirates

arrogance in dealing poor maintainence no care for customers

the apartment at Al Tayer Budiling Al Hudaiba managed by SBK real Estate has massive leakage due to poor painting we sent several emails with photo & video evidence to them reminding them to fix as leakage is increasing finally we left the premise as they did not fix this leakage & our furniture got damaged after move out we asked for our security deposit they turned back asking us charges for repaint of flat , paint of doors which was in that poor condition when we moved in etc etc … they do not respond to any email just sent a 1 line mail , repaint cost etc will remain, no one in the entire org. who are addressed in the mail replies a single word. looking at all this we have finally decided to file a case rental dispute center request all ppl who are facing the axe of this non refund from SBK on flimsy issues to jointly appoint a legal firm to get our monies back from this unprofessional co.

ADVANTAGESDISADVANTAGES

Smart

Disappointing Dishonest Rude Unprofessional Not Client-oriented







18-02-2023

JYOTI HARRESH VASUDEV
  United Arab Emirates

arrogance in dealing poor maintainence no care for customers

the apartment at Al Tayer Budiling Al Hudaiba managed by SBK real Estate has massive leakage due to poor painting we sent several emails with photo & video evidence to them reminding them to fix as leakage is increasing finally we left the premise as they did not fix this leakage & our furniture got damages after move out we asked for our security deposit they turned back asking us charges for repaint of flat , paint of doors which was in that poor condition when we moved in etc etc … they do not respond to any email just sent a 1 line repaint cost etc will remain, no one in the entire org. who are addressed in the mail replies a single word. looking at all this we have finally decided to file a case rental dispute center request all ppl who are facing the axe of this non refund from SBK on flimsy issues to jointly appoint a legal firm to get our monies back from this unprofessional co.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Rude Unprofessional Not Client-oriented



18-02-2023

Jay Gilbert Dacalos
  Philippines

Best Real Estate

One of the best real estate in dubai to be honest, it comes with a good settlement and their buildings in jaddaf are very clean and comes with good price. Good security deposit and trusted people.

ADVANTAGESDISADVANTAGES

Cooperative Excellent Fast Friendly Honest Impressive Safe Clean


17-02-2023

Poornashree
  India

Good Location

One of the most promising real estate in Dubai. Very professional and great service providers. The staff are very attentive and helpful. Highly recommend this company to anyone looking forward to rent an apartment in UAE.

ADVANTAGESDISADVANTAGES

Amazing


16-02-2023

Shenna Lozada
  United Arab Emirates

Good Location

Thanks to my colllegue, she referred me to the SBK I found a well-located and pleasing place to stay. I highly recommended the SBK for those who want to have a relaxing home, feel free to inquire to their staff they are so friendly and approachable.

ADVANTAGESDISADVANTAGES

Amazing Competent Convenient Cooperative Excellent Friendly Impressive Inexpensive Knowledgeable Outstanding Perfect Pleasant Respectable Safe Trustworthy Professional Clean Well-located Affordable Full Service Client-oriented


15-02-2023

josh elizer
  Singapore

customer service

SBK is one of the best real estate company especially when it comes to their services. the receptionist is very kind and accommodating and have a pleasant personality

ADVANTAGESDISADVANTAGES

Amazing Outstanding Productive Clean Full Service Client-oriented


15-02-2023

Tessie
  United Arab Emirates

Good maintenance

SBK is great company. They have been managing my apartment for a year now and they’re always making sure that my maintenance issues were taken care of. I’m so impressed of their services.

ADVANTAGESDISADVANTAGES

Amazing Cooperative Helpful Full Service Client-oriented


15-02-2023

Leighanne
  Philippines

Customer Service

Very accommodating. One of the best real-estate company especially the receptionist are very kind and helpful.

ADVANTAGESDISADVANTAGES

Amazing Competent Excellent Fantastic Helpful Clean Full Service


15-02-2023

Jocelyn
  Philippines

Good maintenance

SBK is great company. They have been managing my apartment for a year now and they’re always making sure that my maintenance issues were taken care of. I’m so impressed of their services.

ADVANTAGESDISADVANTAGES

Amazing Delightful Helpful Reliable Satisfying Clean


15-02-2023

Christian
  United Arab Emirates

Good service provider

I had an extremely positive experience with SBK Real Estate.
They are very organized, helpful, efficient and knowledgeable.
Quick to reply to any questions you may have. I just renewed my contract and very happy with the services I’m getting. Highly appreciated.

ADVANTAGESDISADVANTAGES

Convenient Cooperative Fast Friendly Outstanding Solid Trustworthy Full Service Client-oriented


15-02-2023

Angel Mae Guarino
  Philippines

Excellent customer service

I continue to experience professional services from SBK real estate. Their receptions and other staffs have always impressed me with their quality of services. I enjoyed every support they have given to me. They treat me like family, and I could always reach out to them for any concern.

ADVANTAGESDISADVANTAGES

Advisable Excellent Impressive Knowledgeable Sustainable


14-02-2023

Plinky Baay
  United Arab Emirates

Maintenance

Fast maintenance and with quality services coming from the staffs. It is highly recommended real estate for fascinating home.

ADVANTAGESDISADVANTAGES

Cooperative Delightful Excellent Fantastic Impressive Knowledgeable Outstanding Perfect Productive Satisfying Stable Sustainable Trustworthy Clean Well-located Decent


14-02-2023

Maravilla Revamonte
  United Arab Emirates

Customer Service

I visited their office for my renewal and the staffs there were so friendly and accommodating. Easily understood the terms and conditions of the renewal contract because their team were concern and smart. Even have a free service coffee there.

ADVANTAGESDISADVANTAGES

Amazing Attentive Competent Convenient Cooperative Efficient Excellent Friendly Helpful Honest Knowledgeable Outstanding Productive Reliable Remarkable Respectable Smart Trustworthy Professional Full Service


14-02-2023

Jerelle
  Philippines

Maintenance

When it comes to providing maintenance support, they excel. You get the impression that they are ready to assist you at all times. They provide various solutions to problems as well.

ADVANTAGESDISADVANTAGES

Amazing Attentive Excellent Fast Friendly Knowledgeable Reliable Smart Trustworthy Clean


14-02-2023

Kristel ann
  Philippines

Quality service

The sevice was exceptional!
Staff was amazing, receptionists are very accomodating and they were all delightful. They went over and beyond to help make our stay enjoyable. I highly recommend.

ADVANTAGESDISADVANTAGES

Cooperative Delightful Excellent Client-oriented


14-02-2023

Calista
  United Arab Emirates

Sales

I recently moved into the apartment I rented under SBK. From visiting the flat until the contract signing, I had a smooth and hassle free experience the entire time. The agent was very professional and helpful. I strongly recommend this company.

ADVANTAGESDISADVANTAGES

Attentive Trustworthy Clean Affordable Full Service Client-oriented


14-02-2023

Erica
  United Arab Emirates

Maintenance

Good customer service and Trustworthy

ADVANTAGESDISADVANTAGES

Advisable Attentive Convenient Cooperative Excellent Fantastic Fast Friendly Helpful Honest Knowledgeable Outstanding Productive Trustworthy Clean Full Service Client-oriented


14-02-2023

James
  Malaysia

Great stay!

I had a good time and experience during my stay. Staffs and amenities are great! Definitely will stay here again.

ADVANTAGESDISADVANTAGES

Advisable Amazing Attentive Competent Convenient Cooperative Delightful Excellent Fast Helpful Clean Client-oriented


14-02-2023

Kim
  Philippines

Highly recommend

One of the best real estate company in Dubai. Receptions and other staffs are very friendly and providing tenants a quality service. Very helpful to all our concerns and complaints. Highly recommended!

ADVANTAGESDISADVANTAGES

Amazing Attentive Competent Cooperative Credible Clean Affordable Client-oriented


14-02-2023

matthew flores
  Philippines

Agents

I was impressed with their level of knowledge and the amount of data that they had about the market. It was a no-brainer for me to work with them since I was set on buying.

ADVANTAGESDISADVANTAGES

Amazing Attentive Convenient Efficient Outstanding Respectable Safe Trustworthy Clean Affordable


14-02-2023

Bernil Emmanuel
  Philippines

The best real estate

One of the best real estate company in Dubai.
Highly recommended!

ADVANTAGESDISADVANTAGES

Attentive Competent Convenient Cooperative Credible Excellent Fast Friendly Helpful Perfect Reliable Satisfying Well-located Decent Client-oriented


14-02-2023

Jv
  Philippines

Good costumer service

One of the best real estate company in Dubai. Receptions and other staffs are very friendly and providing tenants a quality service.

ADVANTAGESDISADVANTAGES

Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Safe Satisfying Smart Stable Sustainable Professional Clean Affordable Full Service Decent Client-oriented


14-02-2023

Jomil
  Philippines

Customer service

One of the promising real estate in dubai and the staff are very kind especially the receptionist are very helpful and accommodating.

ADVANTAGESDISADVANTAGES

Amazing Friendly Helpful Reliable Respectable Safe Satisfying Trustworthy Professional Clean Full Service Decent


14-02-2023

Miles
  Philippines

Good customer service

One of the best real estate company in Dubai. Receptions and other staffs are very friendly and providing tenants a quality service. Very helpful to all our concerns and complaints. Highly recommended!

ADVANTAGESDISADVANTAGES

Cooperative Trustworthy Professional Full Service


14-02-2023

Phoebe Gail
  United Arab Emirates

Customer service

Very attentive and friendly to the tenants

ADVANTAGESDISADVANTAGES

Competent Convenient Cooperative Honest Outstanding Full Service


14-02-2023

Swathy
  United Arab Emirates

Service

One of the most promising real estate in Dubai. Very professional and great service providers. The staff are very attentive and helpful. Highly recommend this company to anyone looking forward to rent an apartment in UAE.

ADVANTAGESDISADVANTAGES

Advisable Attentive Convenient Friendly Clean Well-located Affordable


14-02-2023

Yousef Mashallah
  United Arab Emirates

Maintenance

Emergency response team of SBK is really good . Yesterday registered one emergency issue in my apartment and despite of its a holiday they came and resolved the issue with in an hour. Techinician took my feed back after the work completion . They did a commendable job. Thank you

ADVANTAGESDISADVANTAGES


23-01-2023

jyoti harresh
  India

refund of security deposit , compensation for damage to our furniture due to leakage & seepage in the walls

jyoti harresh vasudev
19 January 2023 16:44

sbk took over the building al tayer at al mina road – Hudiaba from city tower when we moved in nov 2021 we immediately complained to City tower these was leakage & seepage the day we moved in we took photos & their inspection team member was shown all this in the first week itself, we have made written complaints that the leakage is spreading and the wooden doors of all the rooms of the flat were unpainted & unpolished when we came in , there was a broken glass in the balcony & it could be a safety issue if it falls in aug , sept 2022 sbk took over the building from city tower by then the seepage in the walls had inscresed too much, we informed sbk in writing & with photos that the leakage in the walls is spreading no action earlier from city tower & no action , response from SBK we vacated the flat on 23 dec 2022 as per contract end date , when we moved our furniture the backside wooden crockery & shoe cabinets were totally wet with fungus
we had to thow away 4 pairs of leather shoes and discard the shoe cabinet, we sent real time photos & videos to SBK that day itself, we then aked them for our security deposit 2000 & compensation for damage to our furniture due to faulty paint which damaged our furniture, from 24 dec till today the only thing sbk did was to send us charges of 3750 AED saying cost of repaint, doors polish, broken glass, bath tub polish etc etc , we have sent them more than 50 emails with photos that the walls if need repaint is for no fault of ours there is no response whatsoever from them , when we call thier office 30 to 40 times only once the operator answers and says concerned person is not there then further she already has knowledge that we are calling for our refund & compensation she says take a appointment & come to our office but no return email nor any communication once side unanimously they created a demand from us instated of refund of security deposit 2000 AED raised a issue of 3750 AED, we want ppl who are facing similar problem with SBK who is known for not returning many peoples security deposit to contact us and if we all can jointly complaint to concerned govt dept. , RERA or Dubai Rent dept that it is not always tenants who spoil some thing in apartments but management cos like SBK who do not do proper maintenance etc and on top of that asking us to pay for repainting the flat, doing door polish & polishing the bath tub their cost for polishing bath tub is AED 550 , this building & its bath tub is 20 yrs old , new bathtub same size is available in the market at 350 to 500 AED which only means that this co is known for not returning security deposit & harassing the tenants for everything cos they don’t reply by email , they don’t come on phone , the operators cannot give the mobile numbers of concerned inspection person as they are not authorized these are the ways in which this co is harassing tenants , appeal to all lest jointly go to GOVT dept and make our collective complaints , we have all the photo & video evidence , emails , whats app chats with maintenance ppl., https://ae.arabplaces.com/dubai/sbk-real-estate-340830

ADVANTAGESDISADVANTAGES

Smart

Disappointing Dishonest Horrible Inattentive Rude Unreliable Untrustworthy Not Client-oriented



19-01-2023

SUBIN T K
  India

Very good

Very good service

ADVANTAGESDISADVANTAGES

Competent Convenient Cooperative Credible Efficient Excellent Fantastic Friendly Helpful Productive Respectable Safe Smart Professional Clean Well-located Affordable Full Service Decent Client-oriented


13-01-2023

Sandy
  Nepal

So helpful

Best of best in helping..
Understanding, cooperative,

ADVANTAGESDISADVANTAGES

Amazing



08-01-2023

Britt
  Netherlands

Apartments not maintained

When renting out the apartment it was new I was the first in my apartment so everything should be new and fresh. Well no I have lived here 8 months and we have massive leakage in the parking ceiling causing flooding in the parking and apparently it us coming from the pool. The pool has been closed for 4 weeks already.

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Inattentive Misleading Scam



16-12-2022

Nadia
  United Arab Emirates

Deposit eaters

They eat all your deposit to cover their maintenance cost.

ADVANTAGESDISADVANTAGES

Dishonest Unprofessional Not Client-oriented


02-11-2022

Sarit
  United Arab Emirates

Worst Real Estate to live with

I have been living in Etlala residence where they promised me free chiller and a notice 90 days prior for any rent increase. They have now installed chiller charges costing. Me 300AED a month if i use it or not, sent me a notice 30 days before for renewal with a rent increase of 4000AeD which i had to agree with as i am not interested in arguments. I felt it wise to let everyone know on who to trust before you go renting and looking for a home.
I went down to their office, they were so rude, giving me ultimatums to leave if i don’t like it. Uneducated staff, with no customer service skills. All i could hear from the next cabins were shouts from other tenants to other staff in the office. The worse place i have ever been and with the lowest skill set of people all in one place including the manager there unwilling to speak to anyone drinking his 1AED chai. Disgraceful.

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Fake Incompetent Miserable Misleading Rude Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


01-11-2022

Sarit
  United Arab Emirates

Worst Real Estate to live with

I have been living in Etlala residence where they promised me free chiller and a notice 90 days prior for any rent increase. They have now installed chiller charges costing. Me 300AED a month if i use it or not, sent me a notice 30 days before for renewal with a rent increase of 4000AeD which i had to agree with as i am not interested in arguments. I felt it wise to let everyone know on who to trust before you go renting and looking for a home.
I went down to their office, they were so rude, giving me ultimatums to leave if i don’t like it. Uneducated staff, with no customer service skills. All i could hear from the next cabins were shouts from other tenants to other staff in the office. The worse place i have ever been and with the lowest skill set of people all in one place including the manager there unwilling to speak to anyone drinking his 1AED chai. Disgraceful.

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Fake Incompetent Miserable Misleading Rude Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


01-11-2022

Beena
  India

Service

Amazing experience, very cooperative and client oriented 👍

ADVANTAGESDISADVANTAGES

Amazing Attentive Cooperative Excellent Friendly Client-oriented


18-10-2022

Yasir Mohamed yousif
  Sudan

Apartment rental

Talked to agent Babin and viewed the property in Jumanah alsufuh and offered him 85k instead of the asking rent of 88k ,he came back to me the next day that insist on 88k, I accepted and asked me to send him my documents and I did waited 3 days for him to respond but no answer. He came back with landlord doesn’t want to rent it.!!!!!!!!!! I need a better answer
His incompetency cost a lot precious time

ADVANTAGESDISADVANTAGES

Incompetent


11-10-2022

James
  United Arab Emirates

Non-responsive real estate company

In 2022, for more than six months, I lived in an SBK property in Dubai.

It was a new property and they had poorly designed the parking structure. It was so narrow that people were damaging their cars while driving in an out of it. The company ignored resident’s complaints for more than a month — about half of the residents were parking outside of it in the street rather than risking damage to their cars. Finally, they modified it so that we could use it.

They didn’t keep the pool clean. And there was no air conditioning (or the most minimal air conditioning possible) in the elevators. Everyone complained. Everyone sweat in those elevators. Yet the company never even acknowledged the problem.

Several of us moved in with small pets (cats and dogs). We discussed this in explicit detail with the company’s agents when we signed leases and moved in. We were told it was fine. The area was JVC, there were many families with pets there, and it was accepted. About four months later, the company changed its mind and threatened us with eviction and law suits. When we attempted to explain that we had all made agreements with the company’s agents when we moved in, the company wasn’t interested in hearing us.

Finally, when I moved out, the company played power games with my deposit, never returning it. The deposit, as specified in the contract, was kept in the trust of the company to cover any “material damage” to the apartment. In my case, there was no material damage. Yet the company seized half the deposit to cover its maintenance costs when I moved out (repainting the walls, changing the air filters, etc.). The company was non-responsive to my attempts to speak with them about this — indeed, it took several emails, two phone calls, and finally a personal visit to their offices to get them to respond that they understood that I was moving out.

It’s unfortunate that they behave in this exploitative way, but it’s not uncommon in Dubai where there’s insufficient government regulation and supervision of these companies.

ADVANTAGESDISADVANTAGES

Affordable

Not Client-oriented


09-09-2022

Afsal
  India

Review

Good service and professional way of dealing with customer 5 star

ADVANTAGESDISADVANTAGES

Clean


25-08-2022

suhail ali
  India

deposit cheque

very unprofessional services and need to be clear otherwise to be banned from UAE

ADVANTAGESDISADVANTAGES

Awkward Badly-located Dangerous Dirty Dishonest Fraudulent Horrible Incompetent Nasty Ridiculous Rude Terrible Unfavorable Unpleasant Unreliable Untrustworthy Indecent


30-07-2022

Shery
  United Arab Emirates

Extremely poor service and arrogant behavior to customers

I have been having problem with this real estate from Day-1 of us occupying one of the properties managed by them. They confirmed to that everything was done and was kept ready for occupancy. When i came to the flat with my stuffs i could see really uncleaned floor and there were people still painting and doing maintenance in the bathrooms. Now after a year when its time for renewal ,the rent is super hiked and moreover there is service fee to be paid to SBK apart from the rent and Ejari charges. I have neither seen or experienced any service from this real estate over this time nor at this time on rent negotiation . When i had inquired about this, the executive tried to make it as a norm to pay the real estate what they quote. I wanted to raise it to the attention of the manager who apparently handles this team, to my surprise she reacted as awkward and terrible as the executive and was nor ready to talk. The team carries a lot of arrogance with no client orientation and tries to fool tenants with their unrealistic reasons for inflated /surprise charges.

ADVANTAGESDISADVANTAGES

Awkward Dirty Disappointing Incompetent Terrible Unpleasant Unprofessional Unreliable Not Client-oriented Nasty


22-07-2022

Safar
  Syria

Contract renewal

I renewed my contract with this real estate and I handed over the cheques plus one extra one. Since mar22 up to now I didn’t receive my new house contract and the extra cheque despite many calls and WhatsApp messages…… it’s terrible service

The agent name is Gautham

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Inattentive Incompetent Messy Terrible Unpleasant Unprofessional Unreliable Untrustworthy


16-07-2022

Katie
  United Arab Emirates

AWFUL company – will keep your deposit unlawfully

Absolutely awful experience with some very unprofessional, rude and generally non responsive and unhelpful and at times aggressive staff.

SBK are currently trying to withhold my security deposit unlawfully due to my tenancy ending during their offices being closed for EID.

They are keeping 1.4k from my deposit to “paint” when the walls were in great condition.

Lied and said I was given an extra key to keep money for that too. Unlawful malpractice. Avoid at all costs.

Please be very careful when considering SBK as an option and choose a better company to do business with and save yourself a lot of potential hassle & money.

ADVANTAGESDISADVANTAGES


14-07-2022

Katie
  United Arab Emirates

Fraudulent company – expect them to unlawfully keep your deposit’

AVOID! Absolutely awful experience with some very unprofessional, rude and generally non responsive and unhelpful and at times aggressive staff.

SBK are currently trying to withhold my security deposit unlawfully due to my tenancy ending during their offices being closed for EID.

They are keeping 1.4k from my deposit to “paint” when the walls were in great condition.

Lied and said I was given an extra key to keep money for that too. Unlawful malpractice. Avoid at all costs.

Please be very careful when considering SBK as an option and choose a better company to do business with and save yourself a lot of potential hassle & money.

ADVANTAGESDISADVANTAGES

Dishonest Fake Fraudulent Horrible Inattentive Incompetent Nasty Rude Scam Unpleasant Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


14-07-2022

Ammar
  Syria

Deposit refund

One of the worst real estate companies that can deal with it,, greed, blackmail and exploitation of the tenant in a professional way, I was warned of them by some friends before I rented from them in Al-Warqa, one in Al-Hilal Building 2, an old and worn out building, as they, with flimsy and twisted pretexts, seize the insurance amount And they put fines on things and malfunctions that are already present in the rented apartment before the tenant enters it and he is fined for handing over the apartment so that another victim comes and rents the same apartment and gets into the same problem, and I will give an example of what happened to me. Although I received the apartment and it was not there, and also when I received the apartment, there were holes in the aluminum windows and I was fined, before I left, I cleaned the apartment and closed all the holes in the wall and the same color as the walls and it was clean, the amount of paint was deducted from the security deposit, As I did not see a company that respects itself and deducts an amount on the paint of the apartment, where there is a clause in the Dubai Municipality that says that painting the apartment is not borne by the tenant. On the balcony of the house because it had a problem and he did not repair it then and it remained as it was, but I was fined the price of the fault that was there in the first place, but the SBK company exploits the tenant and deducts double amounts and fines, such as a piece of plastic carrying a bathroom rail and its price is 5 dirhams, but the maintenance department Put the price of 30 dirhams, the result of the discount amount is 2035 out of 2,200 dirhams!!!!! And this is how they deal with their customers and victims again and again, and advice not to approach
From this exploitative company and in a disgusting manner,,, During the rental period, I called them to ask for maintenance, such as the air conditioner or any other malfunction, and the delay was always the main issue, and if I called them at the office, they dealt very badly, I lived in my beloved Dubai for more than twenty years, but I did not I see worse than this company.

ADVANTAGESDISADVANTAGES

Awkward Dirty Disappointing Fraudulent Horrible Incompetent Miserable Ridiculous Scam Terrible Expensive


06-07-2022

Ammar
  Syria

scam company

One of the worst real estate companies that can deal with it,, greed, blackmail and exploitation of the tenant in a professional way, I was warned of them by some friends before I rented from them in Al-Warqa, one in Al-Hilal Building 2, an old and worn out building, as they, with flimsy and twisted pretexts, seize the insurance amount And they put fines on things and malfunctions that are already present in the rented apartment before the tenant enters it and he is fined for handing over the apartment so that another victim comes and rents the same apartment and gets into the same problem, and I will give an example of what happened to me. Although I received the apartment and it was not there, and also when I received the apartment, there were holes in the aluminum windows and I was fined, before I left, I cleaned the apartment and closed all the holes in the wall and the same color as the walls and it was clean, the amount of paint was deducted from the security deposit, As I did not see a company that respects itself and deducts an amount on the paint of the apartment, where there is a clause in the Dubai Municipality that says that painting the apartment is not borne by the tenant. On the balcony of the house because it had a problem and he did not repair it then and it remained as it was, but I was fined the price of the fault that was there in the first place, but the SBK company exploits the tenant and deducts double amounts and fines, such as a piece of plastic carrying a bathroom rail and its price is 5 dirhams, but the maintenance department Put the price of 30 dirhams, the result of the discount amount is 2035 out of 2,200 dirhams!!!!! And this is how they deal with their customers and victims again and again, and advice not to approach
From this exploitative company and in a disgusting manner,,, During the rental period, I called them to ask for maintenance, such as the air conditioner or any other malfunction, and the delay was always the main issue, and if I called them at the office, they dealt very badly, I lived in my beloved Dubai for more than twenty years, but I did not I see worse than this company.

ADVANTAGESDISADVANTAGES

Fraudulent Scam


06-07-2022

Muhammed
  India

Best real estate company ever

Best real estate company ever

ADVANTAGESDISADVANTAGES

Affordable


29-06-2022

Marie
  Mauritius

I was very dissapointed

I have been in Dubai for the past 7years and got the chance to rent from few companies I never felt irespected by any employee in a company in Dubai apart from SBK.I rented a unit in Dubai Land that was managed by this company,I should say that after renewing my contract for 4years I could see how deteriorated this building leaded to be after the years,they do not do a proper cleaning of the building,everything from the lobby main entrance door is broken and they never repaired.I had to pay for my own AC cleaning,the staff are really rude,they customer servive is really really bad frok the moment you step in the office you can feel how the building will be managed the office itself is old,not maintained and clean.

They start the first year with chiller free then on the second year I renewed the contract didn’t mentioned anything about the chiller 6months after decided to take the services of an outsourcing company on their own,where I never received any bills after some time,now we are in 2022 they then decided to file case for bills they received from that company dated 2019 after renting this unit for 4years this is how I got treated.

The legal Manager and Mahmoud which is the other staff working along in the same department treated me like I was nothing,they were very rude being a woman dealing with a case and willing to pay you expect a but of respect from them.

I believe they should train their staff on communication,its is very important to keep a good image of your brand not only managing a lot of buildings in UAE what for if you cannot be responsible for taking care of the buildings.

ADVANTAGESDISADVANTAGES

Decent

Awkward Dangerous Dirty Disappointing Dishonest Horrible Inattentive Incompetent Rude Terrible Unfavorable Unpleasant Unprofessional Untrustworthy Expensive Indecent Not Client-oriented


19-05-2022

Manish
  India

Deposit refund

Fraud abusing, no answers and violating contract terms

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Miserable Scam Unpleasant Unprofessional Untrustworthy Not Client-oriented


16-05-2022

Khaled
  United Arab Emirates

Maintenance

Worst services as they used to tell 24×7 but whenever weekend come we need to suffer and call again and again.

ADVANTAGESDISADVANTAGES

Full Service

Ridiculous


16-05-2022

Steven John Dsouza
  United Arab Emirates

POOR MAINTENANCE

Horrible Maintenance and unprofessional people. Only come begging during renewal. Cannot give even one star

ADVANTAGESDISADVANTAGES

Well-located

Disappointing


20-04-2022

Hussain
  United Arab Emirates

Horrible Service & Maintenance

No proper maintenance and increases charges In the name of administration fees.

ADVANTAGESDISADVANTAGES

Rude Terrible Unpleasant Unreliable Untrustworthy Not Client-oriented


14-03-2022

Alice
  India

Security deposit

Forget the security deposit when you rent an apartment from SBK. They just loot the hard earned money of the tenants. Staff in SBK sharjah are very rude.

ADVANTAGESDISADVANTAGES

Scam Untrustworthy


08-03-2022

Alpha
  United Arab Emirates

THEY DONT RETURN YOUR SECURITY DEPOSIT

SBK once you vacate the premises, they will NEVER return your deposit. They came to my apartment did inspection and wrote all their findings and what to be deducted. The remaining security deposit until today I didn’t get it, no answering my calls nor emails, they take this to their advantage for poor tenants. If you need your deposit legal way you have to file for a case which it will cost you time and money, SBK knows you cannot do that so they take the deposit. I was dealing with Nishitha and Sruthy.

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Horrible Misleading Scam Terrible Untrustworthy


04-03-2022

Mahmoud
  United Arab Emirates

Don’t trust SBK

I have rented an apartment last year and they have agreed that they will not increase the annual rate for the next year. This wasn’t written in the contract but verbally agreed from 3 of the SBK staffs, during the renewal i have initiated and asked them for the renewal rate before 70 days of my expiry date then suddenly told me the annual rate will be increased for 5%. I told them you can increase my annual rate as you have to notify me before 90days of my expiry date. Simply they are looking for money and now i am teaching them a lesson, I went to the Dubai Land Department and requested from the Rental Dispute Centre for an offer and deposit request to pay the same as per my last year rate and i am going on the legal way. Please don’t trust then anymore.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Miserable Unprofessional Unreliable Untrustworthy


09-02-2022

Noriel
  United Arab Emirates

Incompetent Maintenance

This is to bring to all the customers’ attention the incompetence of the maintenance. The work order request has been repeatedly communicated via email and call to the management and department , and even a verbal reminder to the care taker of the building. NOBODY showed up to fix the long been overdue problem of kitchen cabinets, sink leakages and doors problem. 2021 wis gone and the problems are still unfixed.

ADVANTAGESDISADVANTAGES

Well-located

Incompetent


24-01-2022

Jaxon |   Verified
  United Arab Emirates

Convenient

Their properties are convenient for rent and prices are reasonable furthermore their properties are well-located.

ADVANTAGESDISADVANTAGES

Inexpensive Well-located


19-01-2022

Wajeeha Shabbir
  United Arab Emirates

Unreliable Property Management Team

Never lease any apartment from SBK. Their lazy and unprofessional team never responds on apartment related issues. They never reply and everyone who is in the facilities management team in Karama should be terminated. It is a shame their senior management team does nothing. I live in their apartment on Business Bay and littering by other tenants is one of my biggest complain. They have done nothing to take any action.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest




12-01-2022

Saguna |   Verified
  United Arab Emirates

Convenient locations!

I would always recommend this company as the properties provided by them are perfect. Moreover, their locations are very convenient!

ADVANTAGESDISADVANTAGES

Convenient Perfect


24-12-2021

Aman Abubaker
  United Arab Emirates

Pathetic service provider

Has to be the worst real estate firm I’ve come across. It’s been three weeks since I moved out, and the inspection has been completed. I’ve written them multiple emails and attempted to contact them by phone. They don’t bother to react to e-mails or phone calls. I’m beginning to believe it’s nothing more than a con.

ADVANTAGESDISADVANTAGES

Fraudulent Misleading Terrible Unprofessional Unreliable Untrustworthy Not Client-oriented


22-12-2021

Pandya |   Verified
  United Arab Emirates

Great!

My experience with this real estate company was great. The staff was professional, the apartments were amazing, and the prices of them were so affordable.

ADVANTAGESDISADVANTAGES

Professional Affordable


03-12-2021

Louie
  Philippines

Don’t expect to get your security deposit

I recently finish my contract and I was to get my security deposit, but it is very shocking when they charge me 2460. I raise a complaint to them that I vacate the flat which same as we came in the first day. But they just lessen the charge to 2000 just to fit the security deposit. Very frustrating also that they done the flat inspection without my presence, well in fact their it’s their policy not to conduct the inspection without the presence of the tenants and they just send me the list of all the charges. All I can really say that this SBK real estate is a thief, because they really don’t want to return your security deposit. If you send email to them they will not reply immediately, you still need to call and keep following up. Worst customer care ever.

ADVANTAGESDISADVANTAGES

Criminal Disappointing Horrible Ridiculous Scam Unprofessional Untrustworthy Expensive


22-11-2021

Nihal
  India

Mr.

Sharjah office staff is very unprofessional, fake, they don’t care about existing tenants.

ADVANTAGESDISADVANTAGES

Unprofessional


22-11-2021

Harina |   Verified
  United Arab Emirates

Good!

My experience with this company was good. The apartments provided by them for rent are really perfect. Doubtless, the prices of the apartments are expensive, but overall, the experience was pretty good!

ADVANTAGESDISADVANTAGES

Credible Reliable

Expensive


19-11-2021

James
  United Arab Emirates

Attest to the below reviews – tenants are being scammed

They will ask for petty maintenance deduction from the Security deposit including white wash/painting. Never trust the sales who call with sweet words and lure you into the contract…there is a surprise and highly rogue team waiting to harass you when you change apartment or leave the property.

These amounts are small (compare to rent) and will need waste of time and litigation to recover but for the management struggling with making aed 10/50 etc it might be big by whatever unethical means

ADVANTAGESDISADVANTAGES

Criminal Disappointing Dishonest Fraudulent Misleading Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Not Client-oriented


17-11-2021

Rahul
  India

Be careful as tenants are being harassed

They eat up your rental deposits showing petty maintenance in addition to charging commission.

When contacted customer care, you will be asked to contact their internal Departments instead of customer care doing it.

Dishonest people

ADVANTAGESDISADVANTAGES

Clean

Awkward Badly-located Dishonest Fraudulent Scam Unprofessional


11-11-2021

Obeid
  United Arab Emirates

Horrible, disappointing, never ever deal with them

Never deal with these people. Complete cheats.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Misleading Ridiculous Rude Terrible Unpleasant Unprofessional Unreliable Untrustworthy Not Client-oriented


10-11-2021

Rakesh Agrawal
  United Arab Emirates

Do not refund Security Deposit – No response to mails.

After vacating the flat, SBK do not refund to security deposit. Moresover, they do not resond to the mails for the refund of secuirty deposits. Ms. Shruty, incharges of refunds do not pick phone calls and do not reply to mails.

ADVANTAGESDISADVANTAGES

Unprofessional


07-11-2021

Hana
  United Arab Emirates

SBK, Not worth it

Too bad company to deal with, they don’t respond to calls or emails on purpose to continue their decoy. They collect more money than rent, with a payment of” ejari “in renewal and more to the tune of around Dh1,000, just for them, for SBK, fraudulent people.

ADVANTAGESDISADVANTAGES

Awkward Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Messy Rude Scam Unprofessional Unreliable Untrustworthy Expensive Not Client-oriented Nasty


03-11-2021

Chibinobim |   Verified
  United Arab Emirates

Credible!

The properties provided by this company for sale are good and their locations are convenient. Their prices are expensive but the properties are really perfect.

ADVANTAGESDISADVANTAGES

Credible Perfect

Expensive


28-10-2021

Rayyas
  India

Facing Bad experience with SBK

Not providing maintenance properly. I requested lots of time but Sbk team not giving proper answer. Would not recommend SBK to anyone.worst maintenance In shenqaiti building 3, deira, port said dubai. Planing to vacating as soon as possible.

ADVANTAGESDISADVANTAGES

Awkward Dangerous Dirty Disappointing Fake Fraudulent Rude Unfavorable Unpleasant Unprofessional Untrustworthy Expensive Not Client-oriented






20-10-2021

Hana
  United Arab Emirates

SBK, Not worth it

Would not recommend SBK to anyone. Unprofessionalism is their priority. Worst real estate looting money ..all they provide is of very very low quality tiles cupboard and everything ….worst maintenance- My new apartment in SBK has endless complaints.
They are basically raising the rent under fake exits.

ADVANTAGESDISADVANTAGES

Awkward Disappointing Dishonest Fake Fraudulent Inattentive Incompetent Misleading Nasty Rude Unprofessional Unreliable Untrustworthy Indecent Repulsive


19-10-2021

Umair
  Australia

Pathetic Property Management In UAE

Would not recommend SBK to anyone. Unprofessionalism is their priority. Looters

ADVANTAGESDISADVANTAGES

Fraudulent Unprofessional Unreliable Untrustworthy Not Client-oriented Nasty


19-10-2021

Fuller |   Verified
  United Arab Emirates

Very convenient locations

I really loved my experience with this real estate company. The sales team was very professional and knowledgeable. Also, the locations of the properties provided by them are really convenient.

ADVANTAGESDISADVANTAGES

Convenient Knowledgeable


30-09-2021

Kaszwoski |   Verified
  United Arab Emirates

Perfect prices

I was really happy with my experience at this real estate company. The properties provided by them are amazing and their prices are so reasonable.

ADVANTAGESDISADVANTAGES

Amazing Perfect


23-09-2021

Mosquera |   Verified
  United Arab Emirates

Convenient!

This real estate company is perfect. It is offering perfect apartments for sale. Furthermore, the locations of the apartments are very convenient.

ADVANTAGESDISADVANTAGES

Convenient Perfect


26-08-2021

Torben |   Verified
  United Arab Emirates

Helpful team

I wanted to rent an apartment so I contacted the sales team. They were really helpful as they made the whole process very easy and fast!

ADVANTAGESDISADVANTAGES

Fast Helpful


18-08-2021

Mara |   Verified
  United Arab Emirates

Very knowledgeable team!

I would always be thankful to the sales team at this real estate company. They were so knowledgeable, helpful, and very professional. They helped me in finding the apartment I wanted!

ADVANTAGESDISADVANTAGES

Helpful Knowledgeable Professional


09-08-2021

Smitha
  United Arab Emirates

SBK star muhaisnah ! Not worth it

Quite disappointed with SBK star Muhaisnah after my recent shifting. Absolutely shocking when AED 1400 was charged out of my 2000 deposit just for a bunch of nails on the walls. When I approached the office I was told by a very unprofessional staff- Roshini that SBK required the flat renovated , cleaned by myself & returned in the exact new condition as how it was given to the tenant initially. I wasn’t aware I had to paint & furnish prior to moving else all my deposit was going to be wiped out. Simply ridiculous! My new apartment in the same SBK has endless complaints till date despite raising with the management & there’s absolutely no hygiene in this bldg. I can see cockroaches in the corridors & cobwebs everywhere & drainage/trash smelling always. All of these are highlighted to RERA with pictures of the living standards along with the non-justified deposit deduction & pathetic service of SBK office staff. Regret moving in !!

ADVANTAGESDISADVANTAGES

Dirty Disappointing Incompetent Unprofessional Not Client-oriented


24-07-2021

Amayr |   Verified
  United Arab Emirates

Reliable

I’ve dealt with this real estate company for the first time. I found that they’re reliable, the sales team is so knowledgeable, and the properties provided by them are perfect. Doubtless, the prices of the properties are expensive but the properties are totally worth it!

ADVANTAGESDISADVANTAGES

Credible Reliable

Expensive


01-07-2021

Fatik |   Verified
  United Arab Emirates

Good job!

The team working at this real estate company made a really good job for me. They helped me in finding the apartment I needed with the desired features. No doubt, the location of the company is really hard to reach but overall their services are really good.

ADVANTAGESDISADVANTAGES

Credible Reliable

Badly-located


27-06-2021

Bowen |   Verified
  United Arab Emirates

Helpful

I have rented a property a from this real estate, my experience with them was great, agents were cooperative enough to help me out to get the property quickly.

ADVANTAGESDISADVANTAGES

Cooperative Fast


15-06-2021

Veena
  United Arab Emirates

Worst experience

Worst real estate looting money ..all they provide is of very very low quality tiles cubboard and everything ..mainly in their building the current bill will be doubled….worst maintanence

ADVANTAGESDISADVANTAGES

Awkward Badly-located Criminal Dangerous Disappointing Dishonest Fake Expensive


06-06-2021

Dillon |   Verified
  United Arab Emirates

Appreciate their work

The team I contacted in this real estate company is helpful. I asked some questions about the documents needed If I wanted to buy an apartment. They replied fastly and with all the information. I just believe that their location isn’t easy to find.

ADVANTAGESDISADVANTAGES

Advisable Client-oriented

Badly-located


05-04-2021

Satisfaction Survey
Please, take a moment to complete this anonymous survey.
1 = Very Unsatisfied | 10 = Very Satisfied

Satisfaction Survey
5
5
5
5
Contact
Contact form

You May Also Be Interested In