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Customer Experience

Customer Experience

525 Reviews   •   Excellent   •   5/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

90%

Great

0%

Average

0%

Poor

0%

Bad

10%

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Description

Sasha Beauty Salon, with its unique bouquet of services,
is one of the first salons in the Emirates to offer a complete “salon spa” experience in U. A. E. Established in 1994, Sasha employs some of the best hairstylists and beauticians in the country. We are pride in making your every experience as unique as you and we continually better our services to exceed your expectations.

Our panoply of services include, but not limited to, Nail Extensions, Nail Art, Eyelash Extension, Hair Treatments/Colour, Facials, Waxing, Massages, Spa Manicures and Pedicures and Reflexology.
Our mission is to enhance the beauty and style of our every customer with the utmost efficiency while adhering to the highest standard of service at all levels of procedure. Our team of professionals is extremely abreast with the modern trends and constantly strives in bringing the freshest styles and ideas to our discerning customer base. World-class products and unparalleled customer care proficiently back our quality treatment.
We are strategically located in leading retail destinations, shopping malls as well as within some of the highly upmarket residential communities in Dubai to cater to our magnificent customers across the Emirate.

Products and Services
  • EYELASH EXTENSION
  • THREADING & TINTING
  • FACIALS
  • HAND & FOOT CARE
  • ADD-ONS (HAND & FOOT)
  • GEL NAILS
  • CHROME/OMBRE/MAGNET
  • ACRYLIC NAILS
  • GELISH NAILS
  • BIO SCULPTURE
  • HAIR REMOVAL
  • BODY TREATMENTS
  • MASSAGE
  • HAIR
  • MAKE UP
  • HENNA DESIGNING
Location
Contact Details
  • https://sashauae.com/
  • +971505019963
  • [email protected]
  • Al Barsha 1 Al Tallal No.11 Shop No 1 Near Westzone Supermarket Dubai United Arab Emirates
  • Al Barsha 1
  • Dubai (UAE)
Additional Info

Phone: +97143952007
Phone: +97143952008
Phone: +97142779078
Phone: +97142779079
Phone: +97143242050
Phone: +97143242070
Phone: +97143473001
Phone: +97143473880
Phone: +97143233424
Phone(Fax): +97143233376
Email: [email protected]
Address:
Jumeirah Park Pavilion
Jumeirah Park
Dubai
United Arab Emirates

Jumeirah Al-Wasl
Near Spinneys
Villa No - 104
Umm Al Sheif Rd
Dubai
United Arab Emirates

Wafi Mall
Dubai
United Arab Emirates

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Reviews

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Latest Reviews
Julia
  United Arab Emirates

The worst experience ever

I was told I could have the 6th blow dry for free after 5th visits, so when I asked after my 4th blow dry the ladies when I would have my 6th time for free as promised – I got a reply that I can’t have it since I had to buy the package in advance. NO ONE TOLD ME ABOUT THAT from the very beginning while I could do that, so I was mistakenly paying every three or four days for my blow dry paying only them while there are a bunch of salons to choose in the area – hoping there will be a special offer in the end – so I felt frustrated when the administration made me feel that I was just stupid telling me that they told me while the DID NOT.

I could buy even two packages but since they are a long time on the market they just don’t care about you as an individual – and I tell you why below.

I have spent more money at the salon than to cover this special offer, and was expecting the staff to keep their promises while I was told things that mislead me.

Even worse. They don’t have WhatsApp so in case of any issues the manager will call you back and if you are busy there is no other way to call them back. So I was waiting for the opportunity to talk to the manager but it was impossible since when they call at random time I am busy with my job as normal people do – they do everything so to make you not to talk to the management.

I was given words like 1) the management is travelling 2) the management is off 3) the management is on the weekend

And finally today the administrator called me and told that I should not come to the salon at all since they can’t reach me out. They blamed me of not being able to answer the phone, but I was kindly asking to call me at the specific hours since I am busy and can’t wait for their call all the day doing nothing, but as you can imagine I was ignored.

My worst experience ever. Crying from this moment because this situation offended me a lot and I hope they would change their behavior towards their clients.

ADVANTAGESDISADVANTAGES

Well-located

Misleading Unprofessional Unreliable Untrustworthy


11-02-2024

Anhel
  United Arab Emirates

Manicure and pedicure

Place doesn’t deserve to go. Pedicure horrible, option of nail polish – cheapest one, no clean towel, no disposable items. Place doesn’t look sanitized and clean

ADVANTAGESDISADVANTAGES

Messy Miserable Unpleasant Unprofessional


07-08-2023

Peyton |   Verified
  United Arab Emirates

Satisfying

I have tried their facials and it was perfect they were client-oriented and delivered satisfying services, I am totally satisfied.

ADVANTAGESDISADVANTAGES

Full Service Client-oriented


18-04-2022

Regina |   Verified
  United Arab Emirates

Great

They are offering multiple services and their prices are also reasonable, I have tried two of their services and it was great.

ADVANTAGESDISADVANTAGES

Inexpensive Full Service


02-03-2022

Eleanor Livingston
  Sri Lanka

Beauty services

I frequent the Al Barsha branch where I do my nails with Cindy, who is excellent. Donna is also good at nails. For my facials, lashes, waxing and threading, Iffat is absolutely fantastic and I have no hesitation in recommending her to anyone who requires professional services. Shobha is also very proficient in different areas of services and very patient. Overall, the ladies are all nice and eager to please. Thank you Sasha Barsha!

ADVANTAGESDISADVANTAGES

Client-oriented


09-02-2022

Savanna |   Verified
  United Arab Emirates

Perfect

I opt their hair removal services and it was perfect they were efficient and deliver amazing services.

ADVANTAGESDISADVANTAGES

Amazing Efficient


04-02-2022

Katelyn |   Verified
  United Arab Emirates

Experts

I met a friendly and efficient beauty experts who are offering excellent services, I am completely satisfied with my experience with them.

ADVANTAGESDISADVANTAGES

Efficient Friendly


22-01-2022

Saylor |   Verified
  United Arab Emirates

Superb

I have tried their facials and it was superb, they are trustworthy and delivered reliable services, they are worth recommendable.

ADVANTAGESDISADVANTAGES

Reliable Trustworthy


18-12-2021

Amelia |   Verified
  United Arab Emirates

Amazing

I have tried their hair services and my experience with them was perfect, they have delivered amazing hair services, they are recommendable.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


10-10-2021

Ariella |   Verified
  United Arab Emirates

Recommended

The facial services they have provided are perfect as they have used high-quality products totally reliable, I am satisfied, they are recommendable.

ADVANTAGESDISADVANTAGES

Perfect Reliable


02-09-2021

Kinslee |   Verified
  United Arab Emirates

Efficient

I have tried their massage services and my experience with them was great as they were efficient and friendly and their services are amazing.

ADVANTAGESDISADVANTAGES

Amazing Friendly


12-08-2021

Elin |   Verified
  United Arab Emirates

Well-located salon

This beauty salon is really perfect. It is offering amazing services along with perfect prices. Moreover, the location of it is totally convenient and perfect.

ADVANTAGESDISADVANTAGES

Convenient Perfect Well-located


03-08-2021

Waliyah |   Verified
  United Arab Emirates

Professional staff!

The staff I’ve dealt with at this perfect salon was really professional. I went there once and definitely, it won’t be the last time for me.

ADVANTAGESDISADVANTAGES

Amazing Professional


13-07-2021

Lutfiyah |   Verified
  United Arab Emirates

Perfect henna designs

I would always love to recommend this amazing salon as the henna service provided by them are perfect. Their prices are affordable also and the team there is so attentive.

ADVANTAGESDISADVANTAGES

Attentive Perfect Affordable


01-07-2021

Mirnmayi |   Verified
  United Arab Emirates

Full service!

This beauty salon is really perfect. It offers a variety of services that every girl might need. Totally recommended!

ADVANTAGESDISADVANTAGES

Perfect Full Service


28-06-2021

Charmine |   Verified
  United Arab Emirates

Perfect experience

I’ve taken the henna designing service for the first time at this beauty salon. I was really happy with the experience as the prices were great. So recommendable beauty salon!

ADVANTAGESDISADVANTAGES

Perfect Affordable


08-06-2021

Maheen |   Verified
  United Arab Emirates

Reliable

I would definitely recommend this beauty salon as their staff is very professional and attentive. I was really satisfied with the experience as the nail technician made the perfect nail arts for me.

ADVANTAGESDISADVANTAGES

Reliable Professional


02-06-2021

Zosia |   Verified
  United Arab Emirates

Perfect prices

I’ve taken the eyelash extension service at this beauty salon. The service was perfect and the girl who was working on my eyelashes was very friendly and professional. When I was paying for the service, I was expecting a totally expensive price for the service but to my astonishment, the price of the service was very reasonable and perfect!

ADVANTAGESDISADVANTAGES

Perfect Professional


25-05-2021

Elaina |   Verified
  United Arab Emirates

Perfect Massage Services

My friend suggested me this salon for massage services and she was right that their massage services are excellent, the girl was so professional in providing the massage services.

ADVANTAGESDISADVANTAGES

Excellent Professional


14-04-2021

Evette |   Verified
  United Arab Emirates

Definitely recommended

I booked an appointment at this beauty salon as I wanted to make henna designs. What I really loved about this salon is that they’re so cooperative. I wanted to make another service that I didn’t book for. They just told me to wait five minutes until they manage the other clients. They made me do what I want without any conflict with the other clients’ services.

ADVANTAGESDISADVANTAGES

Cooperative Perfect


08-04-2021

Hallie |   Verified
  United Arab Emirates

Admirable Services

I took their facial and massage services both are amazing services, staff was so accomodating, professional and gentle with their clients while providing services.

ADVANTAGESDISADVANTAGES

Amazing Delightful Excellent


31-03-2021

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Reviews
Julia
  United Arab Emirates

The worst experience ever

I was told I could have the 6th blow dry for free after 5th visits, so when I asked after my 4th blow dry the ladies when I would have my 6th time for free as promised – I got a reply that I can’t have it since I had to buy the package in advance. NO ONE TOLD ME ABOUT THAT from the very beginning while I could do that, so I was mistakenly paying every three or four days for my blow dry paying only them while there are a bunch of salons to choose in the area – hoping there will be a special offer in the end – so I felt frustrated when the administration made me feel that I was just stupid telling me that they told me while the DID NOT.

I could buy even two packages but since they are a long time on the market they just don’t care about you as an individual – and I tell you why below.

I have spent more money at the salon than to cover this special offer, and was expecting the staff to keep their promises while I was told things that mislead me.

Even worse. They don’t have WhatsApp so in case of any issues the manager will call you back and if you are busy there is no other way to call them back. So I was waiting for the opportunity to talk to the manager but it was impossible since when they call at random time I am busy with my job as normal people do – they do everything so to make you not to talk to the management.

I was given words like 1) the management is travelling 2) the management is off 3) the management is on the weekend

And finally today the administrator called me and told that I should not come to the salon at all since they can’t reach me out. They blamed me of not being able to answer the phone, but I was kindly asking to call me at the specific hours since I am busy and can’t wait for their call all the day doing nothing, but as you can imagine I was ignored.

My worst experience ever. Crying from this moment because this situation offended me a lot and I hope they would change their behavior towards their clients.

ADVANTAGESDISADVANTAGES

Well-located

Misleading Unprofessional Unreliable Untrustworthy


11-02-2024

Anhel
  United Arab Emirates

Manicure and pedicure

Place doesn’t deserve to go. Pedicure horrible, option of nail polish – cheapest one, no clean towel, no disposable items. Place doesn’t look sanitized and clean

ADVANTAGESDISADVANTAGES

Messy Miserable Unpleasant Unprofessional


07-08-2023

Peyton |   Verified
  United Arab Emirates

Satisfying

I have tried their facials and it was perfect they were client-oriented and delivered satisfying services, I am totally satisfied.

ADVANTAGESDISADVANTAGES

Full Service Client-oriented


18-04-2022

Regina |   Verified
  United Arab Emirates

Great

They are offering multiple services and their prices are also reasonable, I have tried two of their services and it was great.

ADVANTAGESDISADVANTAGES

Inexpensive Full Service


02-03-2022

Eleanor Livingston
  Sri Lanka

Beauty services

I frequent the Al Barsha branch where I do my nails with Cindy, who is excellent. Donna is also good at nails. For my facials, lashes, waxing and threading, Iffat is absolutely fantastic and I have no hesitation in recommending her to anyone who requires professional services. Shobha is also very proficient in different areas of services and very patient. Overall, the ladies are all nice and eager to please. Thank you Sasha Barsha!

ADVANTAGESDISADVANTAGES

Client-oriented


09-02-2022

Savanna |   Verified
  United Arab Emirates

Perfect

I opt their hair removal services and it was perfect they were efficient and deliver amazing services.

ADVANTAGESDISADVANTAGES

Amazing Efficient


04-02-2022

Katelyn |   Verified
  United Arab Emirates

Experts

I met a friendly and efficient beauty experts who are offering excellent services, I am completely satisfied with my experience with them.

ADVANTAGESDISADVANTAGES

Efficient Friendly


22-01-2022

Saylor |   Verified
  United Arab Emirates

Superb

I have tried their facials and it was superb, they are trustworthy and delivered reliable services, they are worth recommendable.

ADVANTAGESDISADVANTAGES

Reliable Trustworthy


18-12-2021

Amelia |   Verified
  United Arab Emirates

Amazing

I have tried their hair services and my experience with them was perfect, they have delivered amazing hair services, they are recommendable.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


10-10-2021

Ariella |   Verified
  United Arab Emirates

Recommended

The facial services they have provided are perfect as they have used high-quality products totally reliable, I am satisfied, they are recommendable.

ADVANTAGESDISADVANTAGES

Perfect Reliable


02-09-2021

Kinslee |   Verified
  United Arab Emirates

Efficient

I have tried their massage services and my experience with them was great as they were efficient and friendly and their services are amazing.

ADVANTAGESDISADVANTAGES

Amazing Friendly


12-08-2021

Elin |   Verified
  United Arab Emirates

Well-located salon

This beauty salon is really perfect. It is offering amazing services along with perfect prices. Moreover, the location of it is totally convenient and perfect.

ADVANTAGESDISADVANTAGES

Convenient Perfect Well-located


03-08-2021

Waliyah |   Verified
  United Arab Emirates

Professional staff!

The staff I’ve dealt with at this perfect salon was really professional. I went there once and definitely, it won’t be the last time for me.

ADVANTAGESDISADVANTAGES

Amazing Professional


13-07-2021

Lutfiyah |   Verified
  United Arab Emirates

Perfect henna designs

I would always love to recommend this amazing salon as the henna service provided by them are perfect. Their prices are affordable also and the team there is so attentive.

ADVANTAGESDISADVANTAGES

Attentive Perfect Affordable


01-07-2021

Mirnmayi |   Verified
  United Arab Emirates

Full service!

This beauty salon is really perfect. It offers a variety of services that every girl might need. Totally recommended!

ADVANTAGESDISADVANTAGES

Perfect Full Service


28-06-2021

Charmine |   Verified
  United Arab Emirates

Perfect experience

I’ve taken the henna designing service for the first time at this beauty salon. I was really happy with the experience as the prices were great. So recommendable beauty salon!

ADVANTAGESDISADVANTAGES

Perfect Affordable


08-06-2021

Maheen |   Verified
  United Arab Emirates

Reliable

I would definitely recommend this beauty salon as their staff is very professional and attentive. I was really satisfied with the experience as the nail technician made the perfect nail arts for me.

ADVANTAGESDISADVANTAGES

Reliable Professional


02-06-2021

Zosia |   Verified
  United Arab Emirates

Perfect prices

I’ve taken the eyelash extension service at this beauty salon. The service was perfect and the girl who was working on my eyelashes was very friendly and professional. When I was paying for the service, I was expecting a totally expensive price for the service but to my astonishment, the price of the service was very reasonable and perfect!

ADVANTAGESDISADVANTAGES

Perfect Professional


25-05-2021

Elaina |   Verified
  United Arab Emirates

Perfect Massage Services

My friend suggested me this salon for massage services and she was right that their massage services are excellent, the girl was so professional in providing the massage services.

ADVANTAGESDISADVANTAGES

Excellent Professional


14-04-2021

Evette |   Verified
  United Arab Emirates

Definitely recommended

I booked an appointment at this beauty salon as I wanted to make henna designs. What I really loved about this salon is that they’re so cooperative. I wanted to make another service that I didn’t book for. They just told me to wait five minutes until they manage the other clients. They made me do what I want without any conflict with the other clients’ services.

ADVANTAGESDISADVANTAGES

Cooperative Perfect


08-04-2021

Hallie |   Verified
  United Arab Emirates

Admirable Services

I took their facial and massage services both are amazing services, staff was so accomodating, professional and gentle with their clients while providing services.

ADVANTAGESDISADVANTAGES

Amazing Delightful Excellent


31-03-2021

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