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Customer Experience

Customer Experience

350 Reviews   •   Excellent   •   5/5


ADVANTAGESDISADVANTAGES
Amazing Attentive Fantastic Fast Inexpensive Perfect Pleasant Satisfying Professional Well-located Affordable Tasty
Expensive


Excellent

71%

Great

21%

Average

0%

Poor

0%

Bad

7%

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Description

Saddle is an exciting pop-up food experience, built around giving people innovatively delicious food, sourced from all across the world, with exceptional service and in the most stunning locations. So much more than your usual food truck, Saddle is determined to give you a food experience to remember, with its stunning range of freshly produced food and drinks and beautifully styled venues.Following two years spent visiting the world’s most internationally renowned cafes and eateries, Saddle has been developed to offer a unique food experience, born out of a love of food and dedication to exceptional service.

Products and Services
  • Cafe & Restaurant
Location
  • Saddle Cafe - Al Wasl - Al Wasl Road - Dubai - United Arab Emirates

Contact Details
  • http://saddledubai.com/
  • +971563427314
  • [email protected]
  • Jumeirah, Al Wasl Rd Dubai United Arab Emirates
  • Al Wasl
  • Dubai (UAE)
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Reviews

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Latest Reviews
Ali
  United Arab Emirates

Very bad customer dealing

Assalam Alaikum Saddle, we buy

coffee everyday, but we were waiting for 40-40 minutes from the first three-four days, even the one who took the order did not deliver the return order, I had to go and pick it up myself. He said, “Why are you late so much?” The worker in front of him said, “If you are in a hurry, then come on time.” Get out don’t get coffee from here again which we had a lot of discussion and I went to the incharge so these incharge might be his friend he says to him who is this from the front he says this is the driver driver local work He was with me. You didn’t tell me. You told the local to leave here and not to get coffee from here again. The incharge have told everyone that after this day, they should not take orders from the driver. Did he also say the same thing to the owner of Sadal? The person incharge and the worker told me to talk to the customer like get out of here and told everyone not to take his order after this is customer dealing. Khalifa city branch

ADVANTAGESDISADVANTAGES



13-03-2024

Asaavari |   Verified
  Greece

Great!

I really loved everything about my experience at this restaurant. The food was so delicious and the prices of the food platters were so affordable. I would love to come back again when I visit Dubai again!

ADVANTAGESDISADVANTAGES

Affordable Tasty


04-03-2022

Bhawanidas |   Verified
  United Arab Emirates

Extremely perfect!

This cafe is extremely perfect. The service there is more than amazing and the desserts served there are so tasty!

ADVANTAGESDISADVANTAGES

Amazing Perfect Tasty


11-02-2022

Emmett |   Verified
  United Arab Emirates

Tasty

The burgers I have tried here were delicious and full of taste and their prices are also reasonable, they were fast in serving the order.

ADVANTAGESDISADVANTAGES

Fast Inexpensive


30-01-2022

Aatrina |   Verified
  United Arab Emirates

Amazing service!

My experience at this cafe was really perfect. The service was amazing and the staff was so professional as well.

ADVANTAGESDISADVANTAGES

Amazing Perfect Professional


10-01-2022

Nisren |   Verified
  United Arab Emirates

More than amazing!

This cafe is really perfect. The prices of the food platters served there are so affordable and the service is more than amazing.

ADVANTAGESDISADVANTAGES

Amazing Perfect


02-11-2021

Shamim |   Verified
  United Arab Emirates

Satisfying

My friend drove me here, and it was excellent. The service was responsive and helpful, and the atmosphere was overall fantastic.

ADVANTAGESDISADVANTAGES

Amazing Fast


30-09-2021

Juan |   Verified
  United Arab Emirates

Friendly

My friend took me here, it was great here staffs there were attentive and friendly, overall it was fantastic here.

ADVANTAGESDISADVANTAGES

Attentive Fantastic


07-07-2021

Elisha |   Verified
  Croatia

Tasty

It was a good experience here during the UAE visit, the food was amazing, staffs there were friendly, and provide satisfying services, overall it was great.

ADVANTAGESDISADVANTAGES

Amazing Satisfying


08-06-2021

Fadwa |   Verified
  United Arab Emirates

Well-located!

This restaurant is really a perfect one. The location of it is really convenient. The prices are reasonable and the food tasted amazing. Highly recommended!

ADVANTAGESDISADVANTAGES

Well-located Affordable


08-06-2021

Collin |   Verified
  United Arab Emirates

Amazing

The food was tasty, I have visited here with a friend, it was amazing the atmosphere here was pleasant, overall it was good, but they are a little expensive.

ADVANTAGESDISADVANTAGES

Pleasant Tasty

Expensive


06-06-2021

Candra |   Verified
  United Arab Emirates

Amazing atmosphere

I liked the atmosphere of this amazing cafe. The services there were really perfect as the staff was very attentive and very professional in treating the guests. Perfect!

ADVANTAGESDISADVANTAGES

Amazing Attentive Professional


31-05-2021

Bebo |   Verified
  Germany

Perfect catering service!

My experience with this cafe was beyond amazing! I went to this cafe when I was on a visit to Dubai. The catering service was more than perfect, the staff was very friendly, and the food was really delicious! Totally satisfied!

ADVANTAGESDISADVANTAGES

Perfect Satisfying


30-05-2021

Lilyana |   Verified
  Spain

Superb

My sister took me here when I visited her in UAE, it was great the food was delicious, the location was convenient from her place, overall it was superb.

ADVANTAGESDISADVANTAGES

Well-located Tasty


30-05-2021

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Reviews
Ali
  United Arab Emirates

Very bad customer dealing

Assalam Alaikum Saddle, we buy

coffee everyday, but we were waiting for 40-40 minutes from the first three-four days, even the one who took the order did not deliver the return order, I had to go and pick it up myself. He said, “Why are you late so much?” The worker in front of him said, “If you are in a hurry, then come on time.” Get out don’t get coffee from here again which we had a lot of discussion and I went to the incharge so these incharge might be his friend he says to him who is this from the front he says this is the driver driver local work He was with me. You didn’t tell me. You told the local to leave here and not to get coffee from here again. The incharge have told everyone that after this day, they should not take orders from the driver. Did he also say the same thing to the owner of Sadal? The person incharge and the worker told me to talk to the customer like get out of here and told everyone not to take his order after this is customer dealing. Khalifa city branch

ADVANTAGESDISADVANTAGES



13-03-2024

Asaavari |   Verified
  Greece

Great!

I really loved everything about my experience at this restaurant. The food was so delicious and the prices of the food platters were so affordable. I would love to come back again when I visit Dubai again!

ADVANTAGESDISADVANTAGES

Affordable Tasty


04-03-2022

Bhawanidas |   Verified
  United Arab Emirates

Extremely perfect!

This cafe is extremely perfect. The service there is more than amazing and the desserts served there are so tasty!

ADVANTAGESDISADVANTAGES

Amazing Perfect Tasty


11-02-2022

Emmett |   Verified
  United Arab Emirates

Tasty

The burgers I have tried here were delicious and full of taste and their prices are also reasonable, they were fast in serving the order.

ADVANTAGESDISADVANTAGES

Fast Inexpensive


30-01-2022

Aatrina |   Verified
  United Arab Emirates

Amazing service!

My experience at this cafe was really perfect. The service was amazing and the staff was so professional as well.

ADVANTAGESDISADVANTAGES

Amazing Perfect Professional


10-01-2022

Nisren |   Verified
  United Arab Emirates

More than amazing!

This cafe is really perfect. The prices of the food platters served there are so affordable and the service is more than amazing.

ADVANTAGESDISADVANTAGES

Amazing Perfect


02-11-2021

Shamim |   Verified
  United Arab Emirates

Satisfying

My friend drove me here, and it was excellent. The service was responsive and helpful, and the atmosphere was overall fantastic.

ADVANTAGESDISADVANTAGES

Amazing Fast


30-09-2021

Juan |   Verified
  United Arab Emirates

Friendly

My friend took me here, it was great here staffs there were attentive and friendly, overall it was fantastic here.

ADVANTAGESDISADVANTAGES

Attentive Fantastic


07-07-2021

Elisha |   Verified
  Croatia

Tasty

It was a good experience here during the UAE visit, the food was amazing, staffs there were friendly, and provide satisfying services, overall it was great.

ADVANTAGESDISADVANTAGES

Amazing Satisfying


08-06-2021

Fadwa |   Verified
  United Arab Emirates

Well-located!

This restaurant is really a perfect one. The location of it is really convenient. The prices are reasonable and the food tasted amazing. Highly recommended!

ADVANTAGESDISADVANTAGES

Well-located Affordable


08-06-2021

Collin |   Verified
  United Arab Emirates

Amazing

The food was tasty, I have visited here with a friend, it was amazing the atmosphere here was pleasant, overall it was good, but they are a little expensive.

ADVANTAGESDISADVANTAGES

Pleasant Tasty

Expensive


06-06-2021

Candra |   Verified
  United Arab Emirates

Amazing atmosphere

I liked the atmosphere of this amazing cafe. The services there were really perfect as the staff was very attentive and very professional in treating the guests. Perfect!

ADVANTAGESDISADVANTAGES

Amazing Attentive Professional


31-05-2021

Bebo |   Verified
  Germany

Perfect catering service!

My experience with this cafe was beyond amazing! I went to this cafe when I was on a visit to Dubai. The catering service was more than perfect, the staff was very friendly, and the food was really delicious! Totally satisfied!

ADVANTAGESDISADVANTAGES

Perfect Satisfying


30-05-2021

Lilyana |   Verified
  Spain

Superb

My sister took me here when I visited her in UAE, it was great the food was delicious, the location was convenient from her place, overall it was superb.

ADVANTAGESDISADVANTAGES

Well-located Tasty


30-05-2021

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