RSA Insurance is one of the world's leading insurance groups operating in the UAE for more than 50 years.
With a global heritage of over 300 years, we have the reputation of offering some of the best prices, best products and a claims service that is efficient, prompt and sympathetic.
I lost over $29,340 to a fraudulent trading company after my account was suddenly blocked and I was asked to pay extra fees to regain access. Desperate to recover my money, I sought legal help and was later connected with Mrs. Melissa Gilbert, a professional recovery expert who successfully assisted me in getting my funds back.
If you’ve also been affected by an online trading scam, I strongly encourage you to seek professional assistance and remain cautious when investing online.
They NEVER pick calls!!! I needed roadside assistance was stuck since 3-4hours on road and no one was bothered to pick calls, this is really shameful! The garage (AUDI service center) i want to take my car to is in AD from DXB, apparently they cannot provide inter city recovery, no idea why?!?! Even the smallest motor insurance company has recovery service for intercity But insurance like RSA (now LIVA) does not provide this service This is ridiculous, after paying such an expensive premium for the insurance we do not even get basic service!! I am definitely changing my insurance and advise everyone not to go with RSA (now LIVA) motor insurance
I have been using the mentioned plan for the past 5 years and recently requested a claim, which i experienced the worst customer service. Despite numerous emails and attempts to reach them, their response consistently mentioned as internal technical error. As a customer, I do not need to know the details of their internal technical issues. Eventually, I realized it’s a customer cheating, so I fight with FAB customer care and finally canceled the policy.
As a recommendation to everyone, I strongly advise against choosing FAB insurance or RSA insurance, as they are engaged in deceptive practices
ADVANTAGES>
DISADVANTAGES
DisappointingFakeFraudulentScam
18-12-2023
Azeem United Arab Emirates
Worst experience with RSA Insurance
Recently, I was involved in a car accident that resulted in my vehicle being declared a total loss. Naturally, I initiated an insurance claim with RSA to address the situation. However, the entire process has been marked by significant shortcomings that I feel compelled to highlight.
First and foremost, the turnaround time for my claim was unacceptably long. It took an extended period to receive any communication from the claim department, leaving me in a state of uncertainty and frustration.
When I did finally receive communication regarding my claim, I was shocked to discover that the settlement offered was considerably lower than I had expected. In light of this, I sought clarification on how the reduction had been calculated. Regrettably, my attempts to reach out to the claim manager, Raghda Faisal, were unsuccessful. Multiple calls to the customer service department went unanswered, leading me to experience immense frustration.
After persisting with my attempts, I eventually managed to speak with the customer service manager, Mr. George Varghese. However, my interaction with him left me deeply disappointed. Mr. Varghese exhibited behavior that is far from what one would expect from a professional in customer service. His approach included shouting, thugerism, reprimanding, making threats, and displaying rudeness. Unfortunately, he lacked the essential skills and qualities required to effectively assist and support customers during what is often a challenging time.
I must admit that my experience with RSA Insurance has left me questioning how such individuals are representing an organization like RSA. Based on my recent encounters, I cannot, in good faith, recommend RSA Insurance to others.
ADVANTAGES>
DISADVANTAGES
Credible
Disappointing
13-09-2023
Samuel | Verified United Arab Emirates
Delightful
When I chose their auto insurance services, I had a pleasant experience with them; they were friendly and gave timely assistance.
ADVANTAGES>
DISADVANTAGES
AdvisableHelpful
23-05-2022
Samuel | Verified United Arab Emirates
Satisfying
I had a positive experience with them when I chose their auto insurance services; they were friendly and provided prompt service.
ADVANTAGES>
DISADVANTAGES
AmazingProfessional
30-04-2022
Stanley | Verified United Arab Emirates
Reliable
They are offering reliable insurance services, I had a pleasant experience with them, they are totally recommendable.
ADVANTAGES>
DISADVANTAGES
AdvisablePleasant
08-04-2022
Canaan | Verified United Arab Emirates
Good Experience
I had a good experience with them when opt their auto insurance services, they were helpful and delivered quick services.
ADVANTAGES>
DISADVANTAGES
FastHelpful
31-03-2022
Miles | Verified United Arab Emirates
Great
One of my friends told me about RSA Insurance Company and it was great their insurance services are reliable and convenient, I am satisfied.
ADVANTAGES>
DISADVANTAGES
ConvenientReliable
03-03-2022
Sana | Verified United Arab Emirates
Decent
I used their Auto Insurance service, and it was fantastic; they completed the process promptly, and they are such smart individuals; I highly suggest them.
ADVANTAGES>
DISADVANTAGES
AmazingClient-oriented
09-02-2022
Dinni | Verified United Arab Emirates
Fantastic
I utilized their Auto Insurance service, and it was excellent; they were quick to complete the process, and they are quite knowledgeable; I strongly recommend them.
ADVANTAGES>
DISADVANTAGES
AttentiveFull Service
09-02-2022
Jayden | Verified United Arab Emirates
Great
My friend suggested RSA Insurance for the auto services plan and it was great they were honest and delivered perfect services.
ADVANTAGES>
DISADVANTAGES
HonestPerfect
07-02-2022
Sana | Verified United Arab Emirates
Good
I used their Auto Insurance service, and it was fantastic; they completed the process promptly, and they are such smart individuals; I highly suggest them.
ADVANTAGES>
DISADVANTAGES
AdvisableAmazingHelpful
03-02-2022
Roman | Verified United Arab Emirates
Great
I have taken their Auto Insurance service and it was great, they have done the process quickly, such a smart people they are, totally recommendable.
ADVANTAGES>
DISADVANTAGES
AdvisableFast
06-12-2021
Aqueel India
Service review
Very bad service experience. I was repeatedly put on hold for long time and nobody returned the call in-spite of the promise that I will get call back in 5 mins. The call center person was not even apologetic about it and simply said that we are facing heavy traffic.
ADVANTAGES>
DISADVANTAGES
09-10-2021
Nash | Verified United Arab Emirates
Great prices!
I asked their team about the prices for the car insurance. They informed me of all the benefits of the insurance along with the prices. I found that their prices are lower than most of the other insurance companies.
ADVANTAGES>
DISADVANTAGES
ConvenientAffordable
12-05-2021
Artemesia | Verified United Arab Emirates
Unique offers!
I wanted to issue car insurance for my new car, so I checked out their website. I found that they’re providing a unique offer this month, if I purchased the car policy with them, I would take 50 AED Salik top-up! I took the offer and it was really amazing. My Salik account was topped up with 50 AED after only 10 minutes from my purchasing time.
ADVANTAGES>
DISADVANTAGES
PerfectUnique
25-04-2021
Ad
Reviews
Vivienne Andrea United States
Recover Your Lost Funds
I lost over $29,340 to a fraudulent trading company after my account was suddenly blocked and I was asked to pay extra fees to regain access. Desperate to recover my money, I sought legal help and was later connected with Mrs. Melissa Gilbert, a professional recovery expert who successfully assisted me in getting my funds back.
If you’ve also been affected by an online trading scam, I strongly encourage you to seek professional assistance and remain cautious when investing online.
They NEVER pick calls!!! I needed roadside assistance was stuck since 3-4hours on road and no one was bothered to pick calls, this is really shameful! The garage (AUDI service center) i want to take my car to is in AD from DXB, apparently they cannot provide inter city recovery, no idea why?!?! Even the smallest motor insurance company has recovery service for intercity But insurance like RSA (now LIVA) does not provide this service This is ridiculous, after paying such an expensive premium for the insurance we do not even get basic service!! I am definitely changing my insurance and advise everyone not to go with RSA (now LIVA) motor insurance
I have been using the mentioned plan for the past 5 years and recently requested a claim, which i experienced the worst customer service. Despite numerous emails and attempts to reach them, their response consistently mentioned as internal technical error. As a customer, I do not need to know the details of their internal technical issues. Eventually, I realized it’s a customer cheating, so I fight with FAB customer care and finally canceled the policy.
As a recommendation to everyone, I strongly advise against choosing FAB insurance or RSA insurance, as they are engaged in deceptive practices
ADVANTAGES>
DISADVANTAGES
DisappointingFakeFraudulentScam
18-12-2023
Azeem United Arab Emirates
Worst experience with RSA Insurance
Recently, I was involved in a car accident that resulted in my vehicle being declared a total loss. Naturally, I initiated an insurance claim with RSA to address the situation. However, the entire process has been marked by significant shortcomings that I feel compelled to highlight.
First and foremost, the turnaround time for my claim was unacceptably long. It took an extended period to receive any communication from the claim department, leaving me in a state of uncertainty and frustration.
When I did finally receive communication regarding my claim, I was shocked to discover that the settlement offered was considerably lower than I had expected. In light of this, I sought clarification on how the reduction had been calculated. Regrettably, my attempts to reach out to the claim manager, Raghda Faisal, were unsuccessful. Multiple calls to the customer service department went unanswered, leading me to experience immense frustration.
After persisting with my attempts, I eventually managed to speak with the customer service manager, Mr. George Varghese. However, my interaction with him left me deeply disappointed. Mr. Varghese exhibited behavior that is far from what one would expect from a professional in customer service. His approach included shouting, thugerism, reprimanding, making threats, and displaying rudeness. Unfortunately, he lacked the essential skills and qualities required to effectively assist and support customers during what is often a challenging time.
I must admit that my experience with RSA Insurance has left me questioning how such individuals are representing an organization like RSA. Based on my recent encounters, I cannot, in good faith, recommend RSA Insurance to others.
ADVANTAGES>
DISADVANTAGES
Credible
Disappointing
13-09-2023
Samuel | Verified United Arab Emirates
Delightful
When I chose their auto insurance services, I had a pleasant experience with them; they were friendly and gave timely assistance.
ADVANTAGES>
DISADVANTAGES
AdvisableHelpful
23-05-2022
Samuel | Verified United Arab Emirates
Satisfying
I had a positive experience with them when I chose their auto insurance services; they were friendly and provided prompt service.
ADVANTAGES>
DISADVANTAGES
AmazingProfessional
30-04-2022
Stanley | Verified United Arab Emirates
Reliable
They are offering reliable insurance services, I had a pleasant experience with them, they are totally recommendable.
ADVANTAGES>
DISADVANTAGES
AdvisablePleasant
08-04-2022
Canaan | Verified United Arab Emirates
Good Experience
I had a good experience with them when opt their auto insurance services, they were helpful and delivered quick services.
ADVANTAGES>
DISADVANTAGES
FastHelpful
31-03-2022
Miles | Verified United Arab Emirates
Great
One of my friends told me about RSA Insurance Company and it was great their insurance services are reliable and convenient, I am satisfied.
ADVANTAGES>
DISADVANTAGES
ConvenientReliable
03-03-2022
Sana | Verified United Arab Emirates
Decent
I used their Auto Insurance service, and it was fantastic; they completed the process promptly, and they are such smart individuals; I highly suggest them.
ADVANTAGES>
DISADVANTAGES
AmazingClient-oriented
09-02-2022
Dinni | Verified United Arab Emirates
Fantastic
I utilized their Auto Insurance service, and it was excellent; they were quick to complete the process, and they are quite knowledgeable; I strongly recommend them.
ADVANTAGES>
DISADVANTAGES
AttentiveFull Service
09-02-2022
Jayden | Verified United Arab Emirates
Great
My friend suggested RSA Insurance for the auto services plan and it was great they were honest and delivered perfect services.
ADVANTAGES>
DISADVANTAGES
HonestPerfect
07-02-2022
Sana | Verified United Arab Emirates
Good
I used their Auto Insurance service, and it was fantastic; they completed the process promptly, and they are such smart individuals; I highly suggest them.
ADVANTAGES>
DISADVANTAGES
AdvisableAmazingHelpful
03-02-2022
Roman | Verified United Arab Emirates
Great
I have taken their Auto Insurance service and it was great, they have done the process quickly, such a smart people they are, totally recommendable.
ADVANTAGES>
DISADVANTAGES
AdvisableFast
06-12-2021
Aqueel India
Service review
Very bad service experience. I was repeatedly put on hold for long time and nobody returned the call in-spite of the promise that I will get call back in 5 mins. The call center person was not even apologetic about it and simply said that we are facing heavy traffic.
ADVANTAGES>
DISADVANTAGES
09-10-2021
Nash | Verified United Arab Emirates
Great prices!
I asked their team about the prices for the car insurance. They informed me of all the benefits of the insurance along with the prices. I found that their prices are lower than most of the other insurance companies.
ADVANTAGES>
DISADVANTAGES
ConvenientAffordable
12-05-2021
Artemesia | Verified United Arab Emirates
Unique offers!
I wanted to issue car insurance for my new car, so I checked out their website. I found that they’re providing a unique offer this month, if I purchased the car policy with them, I would take 50 AED Salik top-up! I took the offer and it was really amazing. My Salik account was topped up with 50 AED after only 10 minutes from my purchasing time.
ADVANTAGES>
DISADVANTAGES
PerfectUnique
25-04-2021
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