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Customer Experience

Customer Experience

450 Reviews   •   Excellent   •   5/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

78%

Great

22%

Average

0%

Poor

0%

Bad

0%

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Description

At roots, we have a diverse cosmopolitan clientele ranging from expatriates to Emiratis to celebrities, our clientele stands at around 7,000 clients and is growing from strength to strength.

With a team of stylists, beauty therapists and technicians that have been hand-picked and trained to the highest standard, this means the service that you receive from us will be friendly, personal, highly professional and consistently the best in hairdressing and beauty.

Our stylists hail from all over the globe, from countries such as the United Kingdom, Lebanon, South Africa, Morocco, Philippines and India.

roots also believes that colour is an integral part of creating beautiful hair, and our expert team will personalise a colour to enhance your individual style, and we understand that consultation is vital.

We believe that our philosophy is at the heart of everything we do.

Products and Services
  • Hair
  • Nails
  • Makeup
  • Microblading
  • Facial
  • Body Treatment
  • Thalgo Spa
  • Moroccan Bath
Location
Contact Details
  • https://www.rootssalons.com/contact-us/
  • +97143444040
  • [email protected]
  • Sunset Mall Jumeirah 3 Jumeirah Beach Road Dubai United Arab Emirates
  • Jumeirah
  • Dubai (UAE)
Social Networks
Additional Info

Phone: +97142839111
Phone: +97126660508

Etihad Mall
Mirdiff
Al Khawaneej Road
Dubai
United Arab Emirates

32nd
Al Bateen Street
Abu Dhabi
United Arab Emirates

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Reviews

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Latest Reviews
Sarah |   Verified
  United Arab Emirates

Wonderful

I have tried their Moroccan Bath service and I like it they have delivered fantastic services and their prices are also reasonable.

ADVANTAGESDISADVANTAGES

Fantastic Inexpensive


16-02-2022

Sadie |   Verified
  United Arab Emirates

Clean

I went to this salon it was clean, staff were really competent and delivered good services and their prices are also reasonable.

ADVANTAGESDISADVANTAGES

Competent Affordable


26-01-2022

Georgia |   Verified
  United Arab Emirates

Attentive

The facial I have tried was good, they were attentive and delivered perfect services furthermore their prices are also reasonable.

ADVANTAGESDISADVANTAGES

Perfect Affordable


19-12-2021

Irena |   Verified
  United Arab Emirates

Easy booking process

I contacted the customer service team at this salon as I wanted to book an appointment there. They were very helpful as they booked the appointment for me immediately.

ADVANTAGESDISADVANTAGES

Fast Helpful


26-10-2021

Victoria |   Verified
  United Arab Emirates

Fantastic

The Moroccan bath experience at this salon was fantastic, staffs were friendly and the services they have provided to their clients are totally satisfying.

ADVANTAGESDISADVANTAGES

Friendly Satisfying


23-09-2021

Rhia |   Verified
  United Arab Emirates

Amazing service

I’ve taken the Microbalding service at this salon. The service was so perfect and its price was affordable. I would always recommend this amazing salon as the staff was so professional and very friendly!

ADVANTAGESDISADVANTAGES

Amazing Perfect Affordable


26-07-2021

Mubeenah |   Verified
  United Arab Emirates

Perfect treatments

This beauty salon is offering perfect treatments for its clients. I took the body treatment provided by them and I was really happy and amazed with the perfect service.

ADVANTAGESDISADVANTAGES

Amazing Perfect


12-07-2021

Ermina |   Verified
  United Arab Emirates

Satisfying experience

I was satisfied with my experience at this beauty salon. The staff was really professional and the services were more than perfect!

ADVANTAGESDISADVANTAGES

Perfect Satisfying


08-07-2021

Diti |   Verified
  Hungary

Pretty good prices

I took the Moroccan bath service when I was on a vacation in Dubai. I was totally satisfied and happy with the experience as the service was amazing. Furthermore, the prices of the services are really pretty good ones.

ADVANTAGESDISADVANTAGES

Perfect Affordable


21-06-2021

Guiseppe |   Verified
  United Arab Emirates

Excellent!

I would always thank the team working at this beauty salon immensely for their work with me. I wanted to make microblading. The girl who made the services for me was very professional! The outcome was really perfect!

ADVANTAGESDISADVANTAGES

Excellent Professional


24-05-2021

Latona |   Verified
  United Arab Emirates

Professional team

I’ve taken many services at this beauty salon and I always leave satisfied! The team there is very professional and attentive. The services are more than perfect and totally recommended!

ADVANTAGESDISADVANTAGES

Attentive Professional


18-05-2021

Yadira |   Verified
  United Arab Emirates

Fine experience

I tried the Moroccan bath service at their place for the first time. The girl who made the service for me was professional and friendly. Doubtless, their prices are expensive, but their services are good.

ADVANTAGESDISADVANTAGES

Friendly Helpful

Expensive


12-05-2021

Brynlee |   Verified
  United Arab Emirates

Amazing

I have tried their Moroccan bath, it was amazing, I really liked their customer service, the salon was clean and well organized, and the staff was friendly there.

ADVANTAGESDISADVANTAGES

Friendly Clean


18-04-2021

Alana |   Verified
  Estonia

Friendly Staff

I took their Thalgo spa service when I heard about this I have tried this when visited UAE, their services are perfect, I really like this salon in terms of their friendly staff and super services but they are costly.

ADVANTAGESDISADVANTAGES

Outstanding Perfect

Expensive


14-04-2021

Kaylin |   Verified
  France

Fantastic

I have tried their nail extension service when visited UAE recently, I liked their work, and my family and friends asked me about this when I returned to my home country. I have recommended them this salon whenever you visit UAE tries to take services from this salon.

ADVANTAGESDISADVANTAGES

Advisable Excellent Perfect


08-04-2021

Sumitra |   Verified
  United Arab Emirates

Safe Place!

I have tried their highlights service, it was good, the color they used was also of good quality, staff was professional and the salon was clean too and their prices are high, they are expensive.

ADVANTAGESDISADVANTAGES

Clean Full Service

Expensive


04-04-2021

Tabitha |   Verified
  United Arab Emirates

Special offers provided

This salon is unique in the offers they’re providing. I asked their customer service about the offers and they provided me with all the information and helped me with the booking also. So satisfying experience.

ADVANTAGESDISADVANTAGES

Unique Affordable


31-03-2021

Bella |   Verified
  Singapore

Fully Satisfied

I have tried their facial services, when visited UAE, the beautician there was friendly, and was gentle while doing facial, the salon was spacious too, I am highly satisfied with their facial services.

ADVANTAGESDISADVANTAGES

Amazing Outstanding Professional


30-03-2021

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Reviews
Sarah |   Verified
  United Arab Emirates

Wonderful

I have tried their Moroccan Bath service and I like it they have delivered fantastic services and their prices are also reasonable.

ADVANTAGESDISADVANTAGES

Fantastic Inexpensive


16-02-2022

Sadie |   Verified
  United Arab Emirates

Clean

I went to this salon it was clean, staff were really competent and delivered good services and their prices are also reasonable.

ADVANTAGESDISADVANTAGES

Competent Affordable


26-01-2022

Georgia |   Verified
  United Arab Emirates

Attentive

The facial I have tried was good, they were attentive and delivered perfect services furthermore their prices are also reasonable.

ADVANTAGESDISADVANTAGES

Perfect Affordable


19-12-2021

Irena |   Verified
  United Arab Emirates

Easy booking process

I contacted the customer service team at this salon as I wanted to book an appointment there. They were very helpful as they booked the appointment for me immediately.

ADVANTAGESDISADVANTAGES

Fast Helpful


26-10-2021

Victoria |   Verified
  United Arab Emirates

Fantastic

The Moroccan bath experience at this salon was fantastic, staffs were friendly and the services they have provided to their clients are totally satisfying.

ADVANTAGESDISADVANTAGES

Friendly Satisfying


23-09-2021

Rhia |   Verified
  United Arab Emirates

Amazing service

I’ve taken the Microbalding service at this salon. The service was so perfect and its price was affordable. I would always recommend this amazing salon as the staff was so professional and very friendly!

ADVANTAGESDISADVANTAGES

Amazing Perfect Affordable


26-07-2021

Mubeenah |   Verified
  United Arab Emirates

Perfect treatments

This beauty salon is offering perfect treatments for its clients. I took the body treatment provided by them and I was really happy and amazed with the perfect service.

ADVANTAGESDISADVANTAGES

Amazing Perfect


12-07-2021

Ermina |   Verified
  United Arab Emirates

Satisfying experience

I was satisfied with my experience at this beauty salon. The staff was really professional and the services were more than perfect!

ADVANTAGESDISADVANTAGES

Perfect Satisfying


08-07-2021

Diti |   Verified
  Hungary

Pretty good prices

I took the Moroccan bath service when I was on a vacation in Dubai. I was totally satisfied and happy with the experience as the service was amazing. Furthermore, the prices of the services are really pretty good ones.

ADVANTAGESDISADVANTAGES

Perfect Affordable


21-06-2021

Guiseppe |   Verified
  United Arab Emirates

Excellent!

I would always thank the team working at this beauty salon immensely for their work with me. I wanted to make microblading. The girl who made the services for me was very professional! The outcome was really perfect!

ADVANTAGESDISADVANTAGES

Excellent Professional


24-05-2021

Latona |   Verified
  United Arab Emirates

Professional team

I’ve taken many services at this beauty salon and I always leave satisfied! The team there is very professional and attentive. The services are more than perfect and totally recommended!

ADVANTAGESDISADVANTAGES

Attentive Professional


18-05-2021

Yadira |   Verified
  United Arab Emirates

Fine experience

I tried the Moroccan bath service at their place for the first time. The girl who made the service for me was professional and friendly. Doubtless, their prices are expensive, but their services are good.

ADVANTAGESDISADVANTAGES

Friendly Helpful

Expensive


12-05-2021

Brynlee |   Verified
  United Arab Emirates

Amazing

I have tried their Moroccan bath, it was amazing, I really liked their customer service, the salon was clean and well organized, and the staff was friendly there.

ADVANTAGESDISADVANTAGES

Friendly Clean


18-04-2021

Alana |   Verified
  Estonia

Friendly Staff

I took their Thalgo spa service when I heard about this I have tried this when visited UAE, their services are perfect, I really like this salon in terms of their friendly staff and super services but they are costly.

ADVANTAGESDISADVANTAGES

Outstanding Perfect

Expensive


14-04-2021

Kaylin |   Verified
  France

Fantastic

I have tried their nail extension service when visited UAE recently, I liked their work, and my family and friends asked me about this when I returned to my home country. I have recommended them this salon whenever you visit UAE tries to take services from this salon.

ADVANTAGESDISADVANTAGES

Advisable Excellent Perfect


08-04-2021

Sumitra |   Verified
  United Arab Emirates

Safe Place!

I have tried their highlights service, it was good, the color they used was also of good quality, staff was professional and the salon was clean too and their prices are high, they are expensive.

ADVANTAGESDISADVANTAGES

Clean Full Service

Expensive


04-04-2021

Tabitha |   Verified
  United Arab Emirates

Special offers provided

This salon is unique in the offers they’re providing. I asked their customer service about the offers and they provided me with all the information and helped me with the booking also. So satisfying experience.

ADVANTAGESDISADVANTAGES

Unique Affordable


31-03-2021

Bella |   Verified
  Singapore

Fully Satisfied

I have tried their facial services, when visited UAE, the beautician there was friendly, and was gentle while doing facial, the salon was spacious too, I am highly satisfied with their facial services.

ADVANTAGESDISADVANTAGES

Amazing Outstanding Professional


30-03-2021

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