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Customer Experience

Customer Experience

714 Reviews   •   Average   •   3/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Convenient Cooperative Credible Excellent Fast Friendly Helpful Honest Perfect Satisfying Professional Clean Well-located Affordable Decent
Awkward Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Nasty


Excellent

47%

Great

3%

Average

0%

Poor

0%

Bad

50%

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Description

Quick Lease Car Rental is a one stop solution for all your vehicle rental requirements, including SHORT-TERM RENTALS and LONG-TERM LEASING, with the best car rentals rates in Dubai. We aim to provide a relaxed and professional atmosphere in all our car rental centres, highlighted by a friendly approach and flexibility in our dealings with both customers and suppliers.

Whether our customers are individuals or companies, our goal is to match each requirement with the right vehicle at the most competitive rates in the market. Our customers’ peace of mind is also very important to us, therefore we place a high merit on safety and regular vehicle maintenance.

Products and Services
  • Contract terms apply
  • Free Delivery
  • Free Service and Maintenance
  • Easy Booking Process
Location
Contact Details
  • https://quicklease.ae/
  • +97144087300
  • [email protected]
  • Shop No. 18 Al Raha Building Opposite City Max Hotel Behind Mall Of Emirates Al Barsha 1 P.O. Box 88152 Dubai United Arab Emirates
  • Al Barsha
  • Dubai (UAE)
Additional Info

Phone: +971565076010
Phone: +971565071077

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Reviews

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Latest Reviews
Deven
  United Arab Emirates

Beware of Hidden Charges: My Nightmare Experience with Quick Lease Car Rental in Dubai

My recent encounter with Quick Lease Car Rental in Dubai has left me utterly disappointed and frustrated. What initially seemed like a convenient option turned into a nightmare of hidden charges and poor communication.

From the onset, there was a lack of transparency regarding charges. No one bothered to inform me about the plethora of hidden fees that awaited me upon returning the car. It was only after I handed back the vehicle that they began concocting reasons to deduct amounts from my security deposit.

Despite my explicit inquiry about the return date, the staff assured me that I could bring back the car on the 28th of March. Accordingly, I scheduled the pickup for that day. However, to my dismay, I received an invoice post-return, loaded with additional rental charges. Their justification? I had apparently booked the pickup for 4 PM instead of the agreed-upon 12:35 PM.

Attempting to address this discrepancy proved to be a futile exercise. Each time I reached out to them, I was met with indifference and unhelpfulness. Their response was consistently dismissive, with claims that nothing could be done to rectify the situation.

This experience has left me deeply disillusioned with Quick Lease Car Rental. Not only did they fail to uphold their end of the bargain regarding transparency and communication, but their customer service left much to be desired. As a cautionary tale, I urge others to exercise caution when dealing with this rental agency to avoid falling victim to their deceptive practices and exorbitant hidden charges.

ADVANTAGESDISADVANTAGES


02-04-2024

Khairiyah
  Saudi Arabia

Scammers!!!

PLEASE STAY AWAY FROM THEM IF YOU DO NOT WANT TO GET SCAMMED WITH YOUR CREDIT CARD!!!!
Car was defective, horn was not working at all. Inside it was too dirty. No one came to replace the car when we complained as well. Plus it’s been a month now, and every now and then they are charging big amounts for nothing. We are going to complain cybercrime for misusing our credit card’s information.

ADVANTAGESDISADVANTAGES

Fraudulent Misleading Scam Unprofessional


26-03-2024

David Hill
  United Kingdom

Fake deals

Complete con artists. They lie about deals and trap you into a contract. Completely untrustworthy.

ADVANTAGESDISADVANTAGES


20-09-2023

Deric
  India

Customer service. Office at barsha

Very unprofessional way of dealing to the customer. Shouting and yelling at customers. I personally had a bad experience today from the office incharge Mr Waqas. He was shouting and yelling at us, very unprofessional and unethical way. Very bad service.
Please look forward to this situation.

ADVANTAGESDISADVANTAGES

Awkward Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Messy Miserable Nasty Ridiculous Terrible Unpleasant Unprofessional Unreliable Untrustworthy Not Client-oriented Nasty


28-06-2023

Lance
  South Africa

Great Service

Fantastic Service

ADVANTAGESDISADVANTAGES

Convenient Credible Excellent Friendly Clean


21-06-2023

Selma
  United Arab Emirates

Be careful people please

We have been shocked on how we have been abuse during one week with this company and couldn’t even understand why .
First of all they gave us a car we never ordered , they forced us to pay for a month why we didn’t want but they told that we have too and then we will be refunded .
After few days we have them back the car then they didn’t to take it on that day to make us pay more and told us that they will keep all our money and never refund us .
They have been rude for one week , where we were trying to get the car we have been ordering as they told us they will change it the next day and they didn’t .
Plus they are adding extra charge and don’t want to reply to us or to communicate the name of one manager .
They have our bank details and use the the way they want creating us extra fees .
I have been sick emotionnalu of this abuse for one week where I had to call them everyday while they were ignoring me .
I am shocked this behavior is existing in dubai .
I am traumatized of all the bad behavior , the rudeness and the way our mi eu is taken unfairly .
We are taking higher action to dubai customer service as we have all the Proofs I. Hands via our communication on what’s app with them .
I don’t understand why they are doing this to us and lying and having fun at us this way while we just wanted to rent a car for few days and didn’t want more .
I am traumatized from them .

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Misleading Rude Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented


17-06-2023

Waleed Mahmoud
  Egypt

Rental car

Nice car, Amazing service and very helpful team

ADVANTAGESDISADVANTAGES

Amazing


11-05-2023

Jalal Guzlan
  United Kingdom

Terrible service

Terrible customer service.
Not reliable
They were supposed to meet me @ Garage where I put my car for repair. No one showed up and I had to wait 90 minutes with continuous false promises. Then I had to leave by taxi.
I requested to talk to management but that wasn’t possible.

ADVANTAGESDISADVANTAGES

Disappointing Messy Unprofessional Unreliable Untrustworthy Not Client-oriented


14-03-2023

Jaouad
  United Arab Emirates

You won’t see your deposit again

They won’t refund you back your deposit even if everything is ok

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Incompetent Miserable Unprofessional Untrustworthy


12-01-2023

Muhammad Danyal
  Pakistan

..

This company doing great job very good staff good service I did not return car they picked it up we deal with this company is such a good manners other company very cheap process but this company not asad is very amazing person

ADVANTAGESDISADVANTAGES

Advisable


01-01-2023

Ayaz Hussain
  Pakistan

Nothing

This company doing great job very good staff good service I did not return car they picked it up we deal with this company is such a good manners other company very cheap process but this company not asad is very amazing person

ADVANTAGESDISADVANTAGES


30-12-2022

Shadi
  United Arab Emirates

They are scamming people on deposits

Scammers. Stealing deposits.

ADVANTAGESDISADVANTAGES


30-10-2022

Line
  United Arab Emirates

Rental

AVOID this company. Awful customer service. No follow-up. Forgot my pick-up and nothing in exchange. Did not call back… AVOID Quick Lease at any cost!

ADVANTAGESDISADVANTAGES

Dishonest Horrible Incompetent Terrible Unprofessional Unreliable Untrustworthy


11-10-2022

Michael Bardeh
  United States

Beware of security deposit scam – They’ve charged me 290USD for one day!

They are running a scam on security deposit. They ask for 1000Dirham as security deposit and promise to credit your card in 30 days but they don’t. You have 30 days to dispute the charge and they buy time by asking you to wait until 30 days. There is no reason to wait that long since all transactions are complete. Even if you have any tickets it won’t take that long but if you don’t dispute your back will no longer accept your request and you will lose the deposit! I’m very disappointed that even though I have their word to credit the account but they didn’t , forcing me to dispute with bank which unfortunately, they decided that was a right charge! imagine almost 300USD for one day car rental (KIA Sportage).
Again, I don’t know how but this is a scam and they are dishonest people. I have all conversation recorded to prove that and will not stop informing people.

ADVANTAGESDISADVANTAGES

Well-located

Dangerous Dishonest Fraudulent Misleading Scam Unprofessional Unreliable Untrustworthy





09-09-2022

Emad Otabashi
  Syria

Best wishes

They are very good in responding and account department are very cooperative persons especially mr murad he is highly qualified person best regards to ur company nice dealing with your company

ADVANTAGESDISADVANTAGES

Amazing


06-09-2022

Afreen
  Pakistan

Car reviews

To my visit to DUBAI, I rented Hyundai Creta from quicklease and honestly I was quite happy with their service. I received my deposit refund on time.
Alisha from experience department helped me with the feedback too
Will rent again soon

ADVANTAGESDISADVANTAGES

Clean

Expensive


14-07-2022

Aamir Dawood
  Pakistan

Rented a car

rented a car with quicklease, the experience was good
Sales team assisted me in the best way possible for the booking of the car. Alisha was the one who helped me reserve the car and the process was done very easily. The car was cleaned too

ADVANTAGESDISADVANTAGES


13-07-2022

Dina |   Verified
  United Arab Emirates

Decent

This organization provided me with an exceptionally positive experience. Their automobiles are fantastic, and their pricing are really reasonable!

ADVANTAGESDISADVANTAGES

Fast Decent


30-05-2022

Bibiana
  United Arab Emirates

Dissatisfaction

The worst service ever. Received a car without the registration card and on the agreement they put down a different license plate. Customer service completely unreliable.

ADVANTAGESDISADVANTAGES


01-05-2022

Guadeluper |   Verified
  United Arab Emirates

Satisfying experience!

My experience at this company was extremely satisfying. The cars provided by them are great and their prices are so affordable!

ADVANTAGESDISADVANTAGES

Satisfying Affordable


26-04-2022

Shamim |   Verified
  United Arab Emirates

Good

I was extremely pleased with my experience at this company. The booking process was simple and quick. Also, the team is extremely professional!

ADVANTAGESDISADVANTAGES

Amazing Honest


25-04-2022

Jake Twineham
  United Arab Emirates

Don’t use this company

I would NOT recommend. Added on charges at the end of the lease without telling me and just charged my card. Claimed they were for damages when there were none. Also charged for cleaning when I got the car cleaned before giving it back and wasn’t informed until I asked why/what they charged me for

ADVANTAGESDISADVANTAGES

Awkward Dishonest Fraudulent Incompetent Misleading Scam Unprofessional Expensive


16-04-2022

Umi
  United Arab Emirates

renting

they have really poor customer service, and staff are very rude. they tell different thing when you chat but actual are the more expensive.
they confirm with you on the car which is not available when you go there.
i dont recommend this rental for anyone

ADVANTAGESDISADVANTAGES

Awkward Dirty Disappointing Dishonest Fake Miserable Misleading Rude Unprofessional Untrustworthy Not Client-oriented


28-02-2022

Adams
  United Arab Emirates

Dont rent go

Horrible service and poorly maintained, refurbished cars with accidents on them..
Unsafe unsafe unsafe

ADVANTAGESDISADVANTAGES

Dirty Disappointing Messy Scam Unprofessional Unreliable Untrustworthy


31-01-2022

Yashas |   Verified
  United Arab Emirates

Quick!

I was so satisfied with my experience at this company. The booking process was a very easy and fast one. Also, the team is so professional!

ADVANTAGESDISADVANTAGES

Fast Satisfying Professional


30-12-2021

Alisa
  South Africa

Rude and unprofessional

The most unprofessional and disgusting service.

Their service manager is rude and extremely discriminating towards women. He was shouting at me on the phone and asking why I called him. I have received absolutely no support from the company during break downs or tyre issues and got told that it’s my problem and I need to fix it.

2 weeks later the same service person called and advised that my current car needed to have its registration renewed and that I will be given a temporary car until my car is returned (3-5 days). The temporary car I got given was the same model, however it was not sanitized or sterilized, it has a foul odor as, and no paperwork was given with the car indicating any scratches or marks.

I would not recommend Quick Lease Car Rentals to anyone, they are money hungry, rude and unprofessional

ADVANTAGESDISADVANTAGES

Dirty Dishonest Inattentive Rude Unprofessional Expensive Indecent


14-12-2021

Alaa
  United Arab Emirates

Renting for 2 weeks

I have rented a car for two weeks and I got informed of the money should be deducted for the two weeks 2200 aed + 1000 aed deposit
They deducted away from my credit card more the amount in the contract and after a lot of negotiations with them, they admit that it was a mistake from the finance department and they will refund the extra deducted amount ; which by the way they still took more than the agreed amount
And for more than a month and I didn’t receive anything from them

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Unpleasant Unprofessional Unreliable Untrustworthy Indecent


05-12-2021

Sara Elaraby
  Egypt

Thieves!

THIEVES AND CROOKS AND SLOPPY.
Quicklease are thieves and liars.
t’s been a month now, and they haven’t returned our deposit to us. As well, they CHARGED OUR CARD WITHOUT OUR PERMISSION AN EXTRA TWO WEEKS OF RENTAL!! why??? Because the team is so SLOPPY and unprofessional they “assumed” we still had the car, no one bothered to check the system, and without our permission charged our card an extra two weeks of rental fees, even though the initial rental was only for 9 days!!! We have been chasing them for three weeks now, and no one is returning the money they stole. Not only that, but the manager has admitted that this “mistake” has happened before many times! They are thieves who are getting away with money! We will be taking legal action and informing consumer protection as well against these crooks.

ADVANTAGESDISADVANTAGES

Criminal Dangerous Dishonest Fraudulent Horrible Incompetent Scam Unprofessional Unreliable Untrustworthy


21-11-2021

Diego |   Verified
  United Arab Emirates

Affordable

I have rented a car from them and it was good their services are perfect, cars are clean and their prices are reasonable.

ADVANTAGESDISADVANTAGES

Perfect Clean


10-11-2021

Fabianski |   Verified
  United Arab Emirates

Amazing prices

The prices of the cars provided by this company are perfect and totally amazing! I was so satisfied with my experience with them and definitely, I would always recommend them!

ADVANTAGESDISADVANTAGES

Amazing Perfect


23-08-2021

Ryder |   Verified
  United Arab Emirates

Hassle-free

I have tried their services, the car rental experience with them was satisfying, it was all convenient and hassle-free, overall it was perfect.

ADVANTAGESDISADVANTAGES

Convenient Perfect


17-08-2021

Matteo |   Verified
  United Arab Emirates

Easy booking process

I wanted to rent a car from this car rental company so I contacted the customer service team. They were very helpful and cooperative. I rented a car within a short period of time with their help.

ADVANTAGESDISADVANTAGES

Cooperative Helpful


17-08-2021

Feng |   Verified
  United Arab Emirates

Easy process

The process of renting a car from this car rental company was so easy and fast! I rented a car within a short period of time and the quality of the car was perfect and it was clean as well.

ADVANTAGESDISADVANTAGES

Fast Perfect Clean


21-07-2021

Lawrence |   Verified
  United Arab Emirates

Hassle free

They are quick as their name, to make a booking with them is convenient and hassle-free, and their free delivery services are quite helpful. I would recommend this company to everyone.

ADVANTAGESDISADVANTAGES

Convenient Helpful


26-04-2021

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Reviews
Deven
  United Arab Emirates

Beware of Hidden Charges: My Nightmare Experience with Quick Lease Car Rental in Dubai

My recent encounter with Quick Lease Car Rental in Dubai has left me utterly disappointed and frustrated. What initially seemed like a convenient option turned into a nightmare of hidden charges and poor communication.

From the onset, there was a lack of transparency regarding charges. No one bothered to inform me about the plethora of hidden fees that awaited me upon returning the car. It was only after I handed back the vehicle that they began concocting reasons to deduct amounts from my security deposit.

Despite my explicit inquiry about the return date, the staff assured me that I could bring back the car on the 28th of March. Accordingly, I scheduled the pickup for that day. However, to my dismay, I received an invoice post-return, loaded with additional rental charges. Their justification? I had apparently booked the pickup for 4 PM instead of the agreed-upon 12:35 PM.

Attempting to address this discrepancy proved to be a futile exercise. Each time I reached out to them, I was met with indifference and unhelpfulness. Their response was consistently dismissive, with claims that nothing could be done to rectify the situation.

This experience has left me deeply disillusioned with Quick Lease Car Rental. Not only did they fail to uphold their end of the bargain regarding transparency and communication, but their customer service left much to be desired. As a cautionary tale, I urge others to exercise caution when dealing with this rental agency to avoid falling victim to their deceptive practices and exorbitant hidden charges.

ADVANTAGESDISADVANTAGES


02-04-2024

Khairiyah
  Saudi Arabia

Scammers!!!

PLEASE STAY AWAY FROM THEM IF YOU DO NOT WANT TO GET SCAMMED WITH YOUR CREDIT CARD!!!!
Car was defective, horn was not working at all. Inside it was too dirty. No one came to replace the car when we complained as well. Plus it’s been a month now, and every now and then they are charging big amounts for nothing. We are going to complain cybercrime for misusing our credit card’s information.

ADVANTAGESDISADVANTAGES

Fraudulent Misleading Scam Unprofessional


26-03-2024

David Hill
  United Kingdom

Fake deals

Complete con artists. They lie about deals and trap you into a contract. Completely untrustworthy.

ADVANTAGESDISADVANTAGES


20-09-2023

Deric
  India

Customer service. Office at barsha

Very unprofessional way of dealing to the customer. Shouting and yelling at customers. I personally had a bad experience today from the office incharge Mr Waqas. He was shouting and yelling at us, very unprofessional and unethical way. Very bad service.
Please look forward to this situation.

ADVANTAGESDISADVANTAGES

Awkward Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Messy Miserable Nasty Ridiculous Terrible Unpleasant Unprofessional Unreliable Untrustworthy Not Client-oriented Nasty


28-06-2023

Lance
  South Africa

Great Service

Fantastic Service

ADVANTAGESDISADVANTAGES

Convenient Credible Excellent Friendly Clean


21-06-2023

Selma
  United Arab Emirates

Be careful people please

We have been shocked on how we have been abuse during one week with this company and couldn’t even understand why .
First of all they gave us a car we never ordered , they forced us to pay for a month why we didn’t want but they told that we have too and then we will be refunded .
After few days we have them back the car then they didn’t to take it on that day to make us pay more and told us that they will keep all our money and never refund us .
They have been rude for one week , where we were trying to get the car we have been ordering as they told us they will change it the next day and they didn’t .
Plus they are adding extra charge and don’t want to reply to us or to communicate the name of one manager .
They have our bank details and use the the way they want creating us extra fees .
I have been sick emotionnalu of this abuse for one week where I had to call them everyday while they were ignoring me .
I am shocked this behavior is existing in dubai .
I am traumatized of all the bad behavior , the rudeness and the way our mi eu is taken unfairly .
We are taking higher action to dubai customer service as we have all the Proofs I. Hands via our communication on what’s app with them .
I don’t understand why they are doing this to us and lying and having fun at us this way while we just wanted to rent a car for few days and didn’t want more .
I am traumatized from them .

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Misleading Rude Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented


17-06-2023

Waleed Mahmoud
  Egypt

Rental car

Nice car, Amazing service and very helpful team

ADVANTAGESDISADVANTAGES

Amazing


11-05-2023

Jalal Guzlan
  United Kingdom

Terrible service

Terrible customer service.
Not reliable
They were supposed to meet me @ Garage where I put my car for repair. No one showed up and I had to wait 90 minutes with continuous false promises. Then I had to leave by taxi.
I requested to talk to management but that wasn’t possible.

ADVANTAGESDISADVANTAGES

Disappointing Messy Unprofessional Unreliable Untrustworthy Not Client-oriented


14-03-2023

Jaouad
  United Arab Emirates

You won’t see your deposit again

They won’t refund you back your deposit even if everything is ok

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Incompetent Miserable Unprofessional Untrustworthy


12-01-2023

Muhammad Danyal
  Pakistan

..

This company doing great job very good staff good service I did not return car they picked it up we deal with this company is such a good manners other company very cheap process but this company not asad is very amazing person

ADVANTAGESDISADVANTAGES

Advisable


01-01-2023

Ayaz Hussain
  Pakistan

Nothing

This company doing great job very good staff good service I did not return car they picked it up we deal with this company is such a good manners other company very cheap process but this company not asad is very amazing person

ADVANTAGESDISADVANTAGES


30-12-2022

Shadi
  United Arab Emirates

They are scamming people on deposits

Scammers. Stealing deposits.

ADVANTAGESDISADVANTAGES


30-10-2022

Line
  United Arab Emirates

Rental

AVOID this company. Awful customer service. No follow-up. Forgot my pick-up and nothing in exchange. Did not call back… AVOID Quick Lease at any cost!

ADVANTAGESDISADVANTAGES

Dishonest Horrible Incompetent Terrible Unprofessional Unreliable Untrustworthy


11-10-2022

Michael Bardeh
  United States

Beware of security deposit scam – They’ve charged me 290USD for one day!

They are running a scam on security deposit. They ask for 1000Dirham as security deposit and promise to credit your card in 30 days but they don’t. You have 30 days to dispute the charge and they buy time by asking you to wait until 30 days. There is no reason to wait that long since all transactions are complete. Even if you have any tickets it won’t take that long but if you don’t dispute your back will no longer accept your request and you will lose the deposit! I’m very disappointed that even though I have their word to credit the account but they didn’t , forcing me to dispute with bank which unfortunately, they decided that was a right charge! imagine almost 300USD for one day car rental (KIA Sportage).
Again, I don’t know how but this is a scam and they are dishonest people. I have all conversation recorded to prove that and will not stop informing people.

ADVANTAGESDISADVANTAGES

Well-located

Dangerous Dishonest Fraudulent Misleading Scam Unprofessional Unreliable Untrustworthy





09-09-2022

Emad Otabashi
  Syria

Best wishes

They are very good in responding and account department are very cooperative persons especially mr murad he is highly qualified person best regards to ur company nice dealing with your company

ADVANTAGESDISADVANTAGES

Amazing


06-09-2022

Afreen
  Pakistan

Car reviews

To my visit to DUBAI, I rented Hyundai Creta from quicklease and honestly I was quite happy with their service. I received my deposit refund on time.
Alisha from experience department helped me with the feedback too
Will rent again soon

ADVANTAGESDISADVANTAGES

Clean

Expensive


14-07-2022

Aamir Dawood
  Pakistan

Rented a car

rented a car with quicklease, the experience was good
Sales team assisted me in the best way possible for the booking of the car. Alisha was the one who helped me reserve the car and the process was done very easily. The car was cleaned too

ADVANTAGESDISADVANTAGES


13-07-2022

Dina |   Verified
  United Arab Emirates

Decent

This organization provided me with an exceptionally positive experience. Their automobiles are fantastic, and their pricing are really reasonable!

ADVANTAGESDISADVANTAGES

Fast Decent


30-05-2022

Bibiana
  United Arab Emirates

Dissatisfaction

The worst service ever. Received a car without the registration card and on the agreement they put down a different license plate. Customer service completely unreliable.

ADVANTAGESDISADVANTAGES


01-05-2022

Guadeluper |   Verified
  United Arab Emirates

Satisfying experience!

My experience at this company was extremely satisfying. The cars provided by them are great and their prices are so affordable!

ADVANTAGESDISADVANTAGES

Satisfying Affordable


26-04-2022

Shamim |   Verified
  United Arab Emirates

Good

I was extremely pleased with my experience at this company. The booking process was simple and quick. Also, the team is extremely professional!

ADVANTAGESDISADVANTAGES

Amazing Honest


25-04-2022

Jake Twineham
  United Arab Emirates

Don’t use this company

I would NOT recommend. Added on charges at the end of the lease without telling me and just charged my card. Claimed they were for damages when there were none. Also charged for cleaning when I got the car cleaned before giving it back and wasn’t informed until I asked why/what they charged me for

ADVANTAGESDISADVANTAGES

Awkward Dishonest Fraudulent Incompetent Misleading Scam Unprofessional Expensive


16-04-2022

Umi
  United Arab Emirates

renting

they have really poor customer service, and staff are very rude. they tell different thing when you chat but actual are the more expensive.
they confirm with you on the car which is not available when you go there.
i dont recommend this rental for anyone

ADVANTAGESDISADVANTAGES

Awkward Dirty Disappointing Dishonest Fake Miserable Misleading Rude Unprofessional Untrustworthy Not Client-oriented


28-02-2022

Adams
  United Arab Emirates

Dont rent go

Horrible service and poorly maintained, refurbished cars with accidents on them..
Unsafe unsafe unsafe

ADVANTAGESDISADVANTAGES

Dirty Disappointing Messy Scam Unprofessional Unreliable Untrustworthy


31-01-2022

Yashas |   Verified
  United Arab Emirates

Quick!

I was so satisfied with my experience at this company. The booking process was a very easy and fast one. Also, the team is so professional!

ADVANTAGESDISADVANTAGES

Fast Satisfying Professional


30-12-2021

Alisa
  South Africa

Rude and unprofessional

The most unprofessional and disgusting service.

Their service manager is rude and extremely discriminating towards women. He was shouting at me on the phone and asking why I called him. I have received absolutely no support from the company during break downs or tyre issues and got told that it’s my problem and I need to fix it.

2 weeks later the same service person called and advised that my current car needed to have its registration renewed and that I will be given a temporary car until my car is returned (3-5 days). The temporary car I got given was the same model, however it was not sanitized or sterilized, it has a foul odor as, and no paperwork was given with the car indicating any scratches or marks.

I would not recommend Quick Lease Car Rentals to anyone, they are money hungry, rude and unprofessional

ADVANTAGESDISADVANTAGES

Dirty Dishonest Inattentive Rude Unprofessional Expensive Indecent


14-12-2021

Alaa
  United Arab Emirates

Renting for 2 weeks

I have rented a car for two weeks and I got informed of the money should be deducted for the two weeks 2200 aed + 1000 aed deposit
They deducted away from my credit card more the amount in the contract and after a lot of negotiations with them, they admit that it was a mistake from the finance department and they will refund the extra deducted amount ; which by the way they still took more than the agreed amount
And for more than a month and I didn’t receive anything from them

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Unpleasant Unprofessional Unreliable Untrustworthy Indecent


05-12-2021

Sara Elaraby
  Egypt

Thieves!

THIEVES AND CROOKS AND SLOPPY.
Quicklease are thieves and liars.
t’s been a month now, and they haven’t returned our deposit to us. As well, they CHARGED OUR CARD WITHOUT OUR PERMISSION AN EXTRA TWO WEEKS OF RENTAL!! why??? Because the team is so SLOPPY and unprofessional they “assumed” we still had the car, no one bothered to check the system, and without our permission charged our card an extra two weeks of rental fees, even though the initial rental was only for 9 days!!! We have been chasing them for three weeks now, and no one is returning the money they stole. Not only that, but the manager has admitted that this “mistake” has happened before many times! They are thieves who are getting away with money! We will be taking legal action and informing consumer protection as well against these crooks.

ADVANTAGESDISADVANTAGES

Criminal Dangerous Dishonest Fraudulent Horrible Incompetent Scam Unprofessional Unreliable Untrustworthy


21-11-2021

Diego |   Verified
  United Arab Emirates

Affordable

I have rented a car from them and it was good their services are perfect, cars are clean and their prices are reasonable.

ADVANTAGESDISADVANTAGES

Perfect Clean


10-11-2021

Fabianski |   Verified
  United Arab Emirates

Amazing prices

The prices of the cars provided by this company are perfect and totally amazing! I was so satisfied with my experience with them and definitely, I would always recommend them!

ADVANTAGESDISADVANTAGES

Amazing Perfect


23-08-2021

Ryder |   Verified
  United Arab Emirates

Hassle-free

I have tried their services, the car rental experience with them was satisfying, it was all convenient and hassle-free, overall it was perfect.

ADVANTAGESDISADVANTAGES

Convenient Perfect


17-08-2021

Matteo |   Verified
  United Arab Emirates

Easy booking process

I wanted to rent a car from this car rental company so I contacted the customer service team. They were very helpful and cooperative. I rented a car within a short period of time with their help.

ADVANTAGESDISADVANTAGES

Cooperative Helpful


17-08-2021

Feng |   Verified
  United Arab Emirates

Easy process

The process of renting a car from this car rental company was so easy and fast! I rented a car within a short period of time and the quality of the car was perfect and it was clean as well.

ADVANTAGESDISADVANTAGES

Fast Perfect Clean


21-07-2021

Lawrence |   Verified
  United Arab Emirates

Hassle free

They are quick as their name, to make a booking with them is convenient and hassle-free, and their free delivery services are quite helpful. I would recommend this company to everyone.

ADVANTAGESDISADVANTAGES

Convenient Helpful


26-04-2021

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