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Customer Experience

Customer Experience

437 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Amazing Attentive Competent Convenient Excellent Fantastic Helpful Optimal Outstanding Pleasant Productive Satisfying Professional Clean Decent Client-oriented
Disappointing Dishonest Fake Misleading Unprofessional Unreliable Untrustworthy Not Client-oriented

Excellent

63%

Great

11%

Average

0%

Poor

0%

Bad

26%

Description

Comparing, customizing and buying insurance policies has just got easier with policyhouse.com. Find here your ideal insurance policy before it's too late.

policyhouse.com is a reckoned policy comparing site that fetches you tailored insurance policies from some of the leading insurance providers in the UAE.

policyhouse.com was established with the sole aim of benefiting the customer's interests by finding them the ideal insurance policies within a few simple steps. We have made insurance simple by offering a single-window interface to compare thousands of insurance policies and spot the best deals. At policyhouse.com we continuously work towards enhancing our services by carefully registering your needs and locating the policy that best deserves you.

Products and Services
  • Motor Insurance
  • Health Individual Insurance
  • Health Corporate Insurance
  • Business Insurance
  • Life Insurance
Location

policyhouse.com | Insurance Broker UAE, Near Deira City Center - Dubai - United Arab Emirates

Contact Details
  • https://www.policyhouse.com/
  • +97146016905
  • [email protected]
  • Block E 306 - 308 Al Shoala Building Port Saeed Near Deira City Center Dubai United Arab Emirates
  • Port Saeed
  • Dubai (UAE)
Social Networks
Additional Info
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Reviews
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Latest Reviews
Hasan
  India

Misleading

Worst

ADVANTAGESDISADVANTAGES


21-06-2022

Mehnaz
  United Arab Emirates

Health insurance

We took 3 policy and they promise to give vouchers and continuity certificate..Now they are not replying.

Sales lady Gayathri she is misleading the customer doing false promise.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fake Misleading Unprofessional Untrustworthy



09-06-2022

Ali |   Verified
  United Arab Emirates

Satisfying

They’re a capable crew; when I needed consulting help, they were quick to respond and delivered outstanding outcomes.

ADVANTAGESDISADVANTAGES

Excellent Helpful


29-05-2022

Samreen |   Verified
  United Arab Emirates

Affordable

They are a capable group; when I requested consulting services, they were quite accommodating and provided excellent results.

ADVANTAGESDISADVANTAGES

Productive Clean


23-05-2022

Octopuska
  United Arab Emirates

No Money Refund

The Worst Customer Service! Don’t Buy Insurance From Policyhouse! They Will Never Reverse Your Money From A Cancelled Car Insurance Policy!!! They Are Completely Ignorant & Thieves!!!! WARNING ⛔️ Don’t Buy Their Products!!!

ADVANTAGESDISADVANTAGES

Dishonest Misleading Unprofessional Unreliable Untrustworthy Not Client-oriented


26-04-2022

Octopuska
  United Arab Emirates

No Money Refund

The Worst Customer Service! Don’t Buy Insurance From Policyhouse! They Will Never Reverse Your Money From A Cancelled Car Insurance Policy!!! They Are Completely Ignorant & Thieves!!!! WARNING ⛔️ Don’t Buy Their Products!!!

ADVANTAGESDISADVANTAGES

Dishonest Misleading Unprofessional Unreliable Untrustworthy Not Client-oriented


26-04-2022

Enora |   Verified
  United Arab Emirates

Good

They are an efficient team, I ask them for the consulting services they were really helpful and delivered outstanding services.

ADVANTAGESDISADVANTAGES

Attentive Pleasant


19-04-2022

Syed Hussain
  United Arab Emirates

Worst Customer Service

ANSWER YOUR CALLS

Hire some staff who can attend calls on time not after waiting f half n hour

Worst customer service experience I had
I bought a policy of my son from you but after that when I asked for vouchers no one responded to me on whatsapp msg,

Recently I visited the clinic and the clinic staff said your policy is suspended don’t know the reason, your staff also did not come back to me ever since I bought the policy and for suspension, I also did not get any notification.

I called your numbers and after 11mins hold spoke to someone and she told me that I will asked someone to give you a call back in 5min and I mentioned its super urgent as I am in the clinic and waiting for the prompt response, but 5 min did not end until I called back after 1.5 hours and ask someone to revert back to me why the policy is suspended and until now no one called me so far, and again I am trying to call them their all customer service staff are too busy on the support line

ADVANTAGESDISADVANTAGES

Disappointing


11-03-2022

Sana |   Verified
  Belgium

Exemplary

Policy House is my preferred provider of insurance services since they provided me with an outstanding corporate insurance plan and have a highly experienced and pleasant workforce.

ADVANTAGESDISADVANTAGES

Competent Decent


09-02-2022

Eni |   Verified
  United Arab Emirates

Exquisite

Since they offered me with an excellent company insurance plan and have a highly skilled and courteous team, Policy House is my chosen source of insurance services.

ADVANTAGESDISADVANTAGES

Attentive Helpful


09-02-2022

Eni |   Verified
  United Arab Emirates

Exemplary

Policy House is my preferred provider of insurance services since they presented me with an outstanding business insurance plan and have a highly competent and courteous staff.

ADVANTAGESDISADVANTAGES

Attentive Client-oriented


09-02-2022

Sayeera |   Verified
  Antarctica

Good

I prefer Policy House for insurance services since they provided me with an excellent business insurance plan and have a very professional and polite staff.

ADVANTAGESDISADVANTAGES

Attentive Optimal


03-02-2022

Raymond |   Verified
  United Arab Emirates

Knowledgeable

Their insurance services services are fantastic, and staffs working with them was knowledgeable and their services are convenient to avail.

ADVANTAGESDISADVANTAGES

Convenient Fantastic


23-12-2021

Vincent |   Verified
  United Arab Emirates

Friendly

I prefer policy house for insurance services as they have offered me an amazing business insurance plan such a helpful and friendly team.

ADVANTAGESDISADVANTAGES

Amazing Helpful


01-11-2021

Boone |   Verified
  United Arab Emirates

Reliable

I have visited them for business insurance services and they were attentive and told me everything about their business insurance services, I am satisfied.

ADVANTAGESDISADVANTAGES

Attentive Satisfying


29-08-2021

Ayaan |   Verified
  United Arab Emirates

Professional

I have contacted them for corporate health insurance for my company, they are perfectly fantastic and professional team, and their services are outstanding.

ADVANTAGESDISADVANTAGES

Fantastic Outstanding


24-06-2021

Santino |   Verified
  United Arab Emirates

Friendly

I am using their health insurance services, and I am totally satisfied with it, they are a professional and friendly team who always ready to assist their clients with the best.

ADVANTAGESDISADVANTAGES

Satisfying Professional


02-06-2021

Elizabeth |   Verified
  United Arab Emirates

Great

I have availed their services once, my friend suggested this company, they are really professional in providing their services, overall my experience with this company was great.

ADVANTAGESDISADVANTAGES

Satisfying Professional


16-05-2021

Darrick |   Verified
  United Arab Emirates

Perfect comparison!

What I really see professional about this company is that they’re offering perfect comparison for the insurances they’re providing. I was very confused but when I opened their website, I was able to choose the right and suitable car insurance for me.

ADVANTAGESDISADVANTAGES

Convenient Professional


16-05-2021

Reviews
Hasan
  India

Misleading

Worst

ADVANTAGESDISADVANTAGES


21-06-2022

Mehnaz
  United Arab Emirates

Health insurance

We took 3 policy and they promise to give vouchers and continuity certificate..Now they are not replying.

Sales lady Gayathri she is misleading the customer doing false promise.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fake Misleading Unprofessional Untrustworthy



09-06-2022

Ali |   Verified
  United Arab Emirates

Satisfying

They’re a capable crew; when I needed consulting help, they were quick to respond and delivered outstanding outcomes.

ADVANTAGESDISADVANTAGES

Excellent Helpful


29-05-2022

Samreen |   Verified
  United Arab Emirates

Affordable

They are a capable group; when I requested consulting services, they were quite accommodating and provided excellent results.

ADVANTAGESDISADVANTAGES

Productive Clean


23-05-2022

Octopuska
  United Arab Emirates

No Money Refund

The Worst Customer Service! Don’t Buy Insurance From Policyhouse! They Will Never Reverse Your Money From A Cancelled Car Insurance Policy!!! They Are Completely Ignorant & Thieves!!!! WARNING ⛔️ Don’t Buy Their Products!!!

ADVANTAGESDISADVANTAGES

Dishonest Misleading Unprofessional Unreliable Untrustworthy Not Client-oriented


26-04-2022

Octopuska
  United Arab Emirates

No Money Refund

The Worst Customer Service! Don’t Buy Insurance From Policyhouse! They Will Never Reverse Your Money From A Cancelled Car Insurance Policy!!! They Are Completely Ignorant & Thieves!!!! WARNING ⛔️ Don’t Buy Their Products!!!

ADVANTAGESDISADVANTAGES

Dishonest Misleading Unprofessional Unreliable Untrustworthy Not Client-oriented


26-04-2022

Enora |   Verified
  United Arab Emirates

Good

They are an efficient team, I ask them for the consulting services they were really helpful and delivered outstanding services.

ADVANTAGESDISADVANTAGES

Attentive Pleasant


19-04-2022

Syed Hussain
  United Arab Emirates

Worst Customer Service

ANSWER YOUR CALLS

Hire some staff who can attend calls on time not after waiting f half n hour

Worst customer service experience I had
I bought a policy of my son from you but after that when I asked for vouchers no one responded to me on whatsapp msg,

Recently I visited the clinic and the clinic staff said your policy is suspended don’t know the reason, your staff also did not come back to me ever since I bought the policy and for suspension, I also did not get any notification.

I called your numbers and after 11mins hold spoke to someone and she told me that I will asked someone to give you a call back in 5min and I mentioned its super urgent as I am in the clinic and waiting for the prompt response, but 5 min did not end until I called back after 1.5 hours and ask someone to revert back to me why the policy is suspended and until now no one called me so far, and again I am trying to call them their all customer service staff are too busy on the support line

ADVANTAGESDISADVANTAGES

Disappointing


11-03-2022

Sana |   Verified
  Belgium

Exemplary

Policy House is my preferred provider of insurance services since they provided me with an outstanding corporate insurance plan and have a highly experienced and pleasant workforce.

ADVANTAGESDISADVANTAGES

Competent Decent


09-02-2022

Eni |   Verified
  United Arab Emirates

Exquisite

Since they offered me with an excellent company insurance plan and have a highly skilled and courteous team, Policy House is my chosen source of insurance services.

ADVANTAGESDISADVANTAGES

Attentive Helpful


09-02-2022

Eni |   Verified
  United Arab Emirates

Exemplary

Policy House is my preferred provider of insurance services since they presented me with an outstanding business insurance plan and have a highly competent and courteous staff.

ADVANTAGESDISADVANTAGES

Attentive Client-oriented


09-02-2022

Sayeera |   Verified
  Antarctica

Good

I prefer Policy House for insurance services since they provided me with an excellent business insurance plan and have a very professional and polite staff.

ADVANTAGESDISADVANTAGES

Attentive Optimal


03-02-2022

Raymond |   Verified
  United Arab Emirates

Knowledgeable

Their insurance services services are fantastic, and staffs working with them was knowledgeable and their services are convenient to avail.

ADVANTAGESDISADVANTAGES

Convenient Fantastic


23-12-2021

Vincent |   Verified
  United Arab Emirates

Friendly

I prefer policy house for insurance services as they have offered me an amazing business insurance plan such a helpful and friendly team.

ADVANTAGESDISADVANTAGES

Amazing Helpful


01-11-2021

Boone |   Verified
  United Arab Emirates

Reliable

I have visited them for business insurance services and they were attentive and told me everything about their business insurance services, I am satisfied.

ADVANTAGESDISADVANTAGES

Attentive Satisfying


29-08-2021

Ayaan |   Verified
  United Arab Emirates

Professional

I have contacted them for corporate health insurance for my company, they are perfectly fantastic and professional team, and their services are outstanding.

ADVANTAGESDISADVANTAGES

Fantastic Outstanding


24-06-2021

Santino |   Verified
  United Arab Emirates

Friendly

I am using their health insurance services, and I am totally satisfied with it, they are a professional and friendly team who always ready to assist their clients with the best.

ADVANTAGESDISADVANTAGES

Satisfying Professional


02-06-2021

Elizabeth |   Verified
  United Arab Emirates

Great

I have availed their services once, my friend suggested this company, they are really professional in providing their services, overall my experience with this company was great.

ADVANTAGESDISADVANTAGES

Satisfying Professional


16-05-2021

Darrick |   Verified
  United Arab Emirates

Perfect comparison!

What I really see professional about this company is that they’re offering perfect comparison for the insurances they’re providing. I was very confused but when I opened their website, I was able to choose the right and suitable car insurance for me.

ADVANTAGESDISADVANTAGES

Convenient Professional


16-05-2021

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