Additional Info
Phone: +97143883397
Phone: +97143995016
Phone: +97158 5917577
Address:
The Ritz Carlton
JBR BRANCH
Dubai
United Arab Emirates

750 Reviews • Excellent • 5/5

| ADVANTAGES> | DISADVANTAGES |
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty | Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty |
Excellent | 73% |
Great | 20% |
Average | 3% |
Poor | 0% |
Bad | 3% |
Steven Chan and Ruksher Malik opened the first branch of Pastels Salon in the Oasis Centre in 2004. Following a fire in these premises, the business partners relocated the salon to a villa on Al Wasl Road. As the salon’s customer base grew, the duo opened a second salon within the Ritz Carlton Dubai Marina in 2008. As business flourished and client demand grew, the flagship Al Wasl branch was relocated to a spacious villa in 2012, which boasts state-of-the-art styling areas and treatment rooms, as well as client parking. Responding to client demands, in early 2021, the flagship branch was once again refurbished with an improved layout to accommodate the addition of a larger salon space and an exclusive new VIP area. As a result of this expansion, the Mercato branch was closed and staff were relocated.
Each year, the salon’s artistic team creates pioneering in-house photoshoots to showcase their mastery at creating fashion-forward and on-trend hairstyles, which has catapulted the salon to the attention of local and international fashion show organisers. The salon has sponsored several high-profile fashion events including the J Winter Fashion Show in 2013, Fashion Forward Season 6, which took place in October 2015 and the inaugural Public School NYC fashion show in November 2015.The artistic team is also in high demand to style editorial photoshoots for the UAE’s elite publications.
Each member of the Pastels’ team is highly-skilled in his or her chosen area of expertise and the team has trained in well-known salons and training academies all over the world, such as Nicky Clarke, Toni & Guy, Vidal Sassoon, Daniel Galvin, Mahogany, L’Oreal Technical Centre to name but a few.The salon’s hair team undergoes regular training and the salon hosts four international artists a year to train the stylists; so you can be assured that whichever stylist is tasked with creating your latest style, he or she is extremely knowledgeable on the hair industry’s hottest trends and techniques.
Pastels Salon Jumeirah (Al Wasl) - Al Wasl Road - Dubai - United Arab Emirates
Phone: +97143883397
Phone: +97143995016
Phone: +97158 5917577
Address:
The Ritz Carlton
JBR BRANCH
Dubai
United Arab Emirates
| Nesh United Arab Emirates | ![]() |
I had the pleasure of meeting Ikhlas today. After a botched haircut and colour from a previous salon, Ikhlas to my rescue and what a treat. Beautiful lady inside and out, she explained every step of every process, she was so quick at observing the damage I had done to my hair and honestly, no matter how many times I try to find nearby salons or most affordable salons, I always end up at pastels for a rescue. Ikhlas was a breath of fresh air and delivered an amazing haircut and colour today. Thank you so much ❤️
| ADVANTAGES> | DISADVANTAGES |
Advisable Amazing Attentive Competent Cooperative Clean Decent Client-oriented |
09-06-2026
| N. Alghanem United Arab Emirates | ![]() |
I had Tee as a hair stylist and she was excellent and so efficient in her work.
| ADVANTAGES> | DISADVANTAGES |
Efficient Excellent Knowledgeable Clean | Expensive |
18-02-2025
| Roka el hariry United Arab Emirates | ![]() |
I had the worst experience with Pastles salon Jumairah,
the stylist name “Ikhlas” morocon
I showed her the requested hair color to apply and she confirmed that my hair is possible to reach this color, after 4 hours of working on my hair, the result was horrible, my hair base color is the same and yellow highlights in the end of my hair in additional she burnt my hair
1# image ( the requested color)
2# image ( the result after coloring)
3# my original hair before coloring
| ADVANTAGES> | DISADVANTAGES |
Awkward Horrible Miserable Terrible Unprofessional Untrustworthy |
19-02-2024
| Jenny United Kingdom | ![]() |
I got my hair done right Isabelle, who is a new stylist at the salon from the Uk. I had a half head of blonde highlights and blunt bob cut. Im so happy with the colour, I haven’t been in love with my hair for ages. She listened to what I wanted, and gave me advice on the colour tone and cut. Have found my new stylist for sure!
| ADVANTAGES> | DISADVANTAGES |
Amazing Attentive Competent Cooperative Delightful Excellent Fantastic Friendly Helpful Trustworthy Professional Clean Full Service Decent |
24-05-2023
| Shamim | Verified United Arab Emirates | ![]() |
I used their Kerastraight services, and they were quite competent and provided excellent service at a reasonable price.
| ADVANTAGES> | DISADVANTAGES |
Fantastic Clean |
26-05-2022
| Amara | Verified United Arab Emirates | ![]() |
I took their Kerastraight services they are highly professional and delivered amazing services, and their prices are also reasonable.
| ADVANTAGES> | DISADVANTAGES |
Amazing Professional |
14-04-2022
| Everleigh | Verified United Arab Emirates | ![]() |
It was a totally satisfying experience with them when tried their beauty services, they were experts and delivered fantastic services.
| ADVANTAGES> | DISADVANTAGES |
Fantastic Satisfying |
08-03-2022
| Mina | Verified United Arab Emirates | ![]() |
Their beauty services are the best they were client-oriented people and their services are worth recommendable.
| ADVANTAGES> | DISADVANTAGES |
Advisable Client-oriented |
04-03-2022
| Khushalia | Verified United Arab Emirates | ![]() |
What I really loved about this salon is that the services provided by them are really amazing. Moreover, their prices are so affordable!
| ADVANTAGES> | DISADVANTAGES |
Amazing Affordable |
03-02-2022
| Naomi | Verified United Arab Emirates | ![]() |
I went to them for the hair services and it was good they were efficient and deliver excellent services, I am satisfied.
| ADVANTAGES> | DISADVANTAGES |
Efficient Satisfying |
20-01-2022
| Delilah | Verified United Arab Emirates | ![]() |
For the first time I have taken lashes services from this salon and it was good, the salon was all clean and well organized and the services they have delivered were excellent.
| ADVANTAGES> | DISADVANTAGES |
Excellent Clean |
09-01-2022
| Alyssa | Verified United Arab Emirates | ![]() |
I have taken their beauty services and it was excellent, they were professional and deliver fantastic services, they are recommendable.
| ADVANTAGES> | DISADVANTAGES |
Fantastic Professional |
09-12-2021
| Kerr | Verified United Arab Emirates | ![]() |
This salon is so recommendable. I would always come back for more services as I was so satisfied when I tried the nail services provided by them!
| ADVANTAGES> | DISADVANTAGES |
Perfect Satisfying |
19-11-2021
| Rosalie | Verified United Arab Emirates | ![]() |
It was a good experience with them to avail their nail services, they were attentive and welcoming and their services are perfect.
| ADVANTAGES> | DISADVANTAGES |
Attentive Perfect |
10-11-2021
| Querida | Verified United Arab Emirates | ![]() |
I have tried their nail services and it was amazing, they have quickly delivered their services and my experience with them was satisfying.
| ADVANTAGES> | DISADVANTAGES |
Amazing Fast |
03-10-2021
| Reagan | Verified United Arab Emirates | ![]() |
I have tried their hair services and my experience with them was perfect as they have delivered their services quickly and they have made amazing hairstyles.
| ADVANTAGES> | DISADVANTAGES |
Amazing Affordable |
11-09-2021
| Penelope | Verified United Arab Emirates | ![]() |
This salon is offering perfect beauty services, I have tried their services and my experience with them was amazing.
| ADVANTAGES> | DISADVANTAGES |
Perfect Satisfying |
01-09-2021
| Aea | Verified United Arab Emirates | ![]() |
This beauty salon is offering good services and the staff there is so attentive. No doubt, the prices of the services are somehow higher than other beauty salons but overall, their services are pretty good.
| ADVANTAGES> | DISADVANTAGES |
Credible Reliable | Badly-located |
02-08-2021
| Fraya | Verified United Arab Emirates | ![]() |
This beauty salon was perfect and my experience there was so satisfying. The beauty salon was extremely clean and smells fantastic.
| ADVANTAGES> | DISADVANTAGES |
Fantastic Clean |
21-07-2021
| Uroosa | Verified United Arab Emirates | ![]() |
The staff did a really fine job for me at this beauty salon. The services were really so good. The prices of the services are a little bit expensive but the services are pretty good.
| ADVANTAGES> | DISADVANTAGES |
Credible Reliable | Expensive |
15-07-2021
| Leen | Verified United Arab Emirates | ![]() |
I would always love to recommend this beauty salon as the services provided by them are really efficient! Moreover, the prices of the services are beyond compare!
| ADVANTAGES> | DISADVANTAGES |
Efficient Excellent |
11-07-2021
| Arya | Verified United Arab Emirates | ![]() |
I have tried this salon for nail care services, no doubt their services are satisfying, staffs were efficient and provide quick services but they are not well located and a little expensive too.
| ADVANTAGES> | DISADVANTAGES |
Efficient Satisfying | Badly-located Expensive |
04-07-2021
| Pushpita | Verified United Arab Emirates | ![]() |
The services provided by this beauty salon are really perfect. The staff is so professional and the prices are so affordable. Totally recommended!
| ADVANTAGES> | DISADVANTAGES |
Perfect Professional |
24-06-2021
| Vaicheli | Verified United Arab Emirates | ![]() |
I would always be thankful to the amazing and professional staff working at this salon. When I first went there, they were so welcoming and they treated me so well! Also, they’re so knowledgeable and passionate about their work.
| ADVANTAGES> | DISADVANTAGES |
Amazing Professional |
16-06-2021
| Zariah | Verified United Arab Emirates | ![]() |
I have tried their hair services which I really feel they are providing satisfying services, but they are not well located, though they are friendly and welcoming.
| ADVANTAGES> | DISADVANTAGES |
Friendly Satisfying | Badly-located |
15-06-2021
| Anoshri | Verified United Arab Emirates | ![]() |
The prices of the services provided by this beauty salon are really pretty good. Their prices are lower than most of the beauty salons offering the same services.
| ADVANTAGES> | DISADVANTAGES |
Convenient Affordable |
06-06-2021
| Lavinia | Verified United Arab Emirates | ![]() |
The haircutting and hair coloring services at this beauty salon always meet my expectations. I had also been amazed by the cleanliness of the salon. Definitely, I’ll come back to try more services by this perfect salon.
| ADVANTAGES> | DISADVANTAGES |
Amazing Perfect |
06-04-2021
| Anitha | Verified United Arab Emirates | ![]() |
A really good place for hair and nail services. They have a lot of discounts if you check in their website and follow their Facebook page and you can actually make use of them to get yourself a top quality facilities at really affordable rate as well. I am a huge fan of everything they offer.
| ADVANTAGES> | DISADVANTAGES |
Amazing Inexpensive Optimal |
30-03-2021
| Johann | Verified United Arab Emirates | ![]() |
Best place to get any haircuts because they will never make any mistake whatsoever. I got this from a coupon and I am really happy that I got my haircut then I will definitely be visiting this place over and over again because of how amazing they are. Love it!
| ADVANTAGES> | DISADVANTAGES |
Honest Optimal Affordable |
30-03-2021
| Wenola | Verified United Arab Emirates | ![]() |
I got my lash extension done by them really long time ago and they lasted for a very very long time surprising me. But they are not located in the best area so that is something that you need to be aware of before you get into it. They do have proper treatment room as well as parking if that is something that you need to know about.
| ADVANTAGES> | DISADVANTAGES |
Helpful Affordable | Badly-located |
29-03-2021
| Nesh United Arab Emirates | ![]() |
I had the pleasure of meeting Ikhlas today. After a botched haircut and colour from a previous salon, Ikhlas to my rescue and what a treat. Beautiful lady inside and out, she explained every step of every process, she was so quick at observing the damage I had done to my hair and honestly, no matter how many times I try to find nearby salons or most affordable salons, I always end up at pastels for a rescue. Ikhlas was a breath of fresh air and delivered an amazing haircut and colour today. Thank you so much ❤️
| ADVANTAGES> | DISADVANTAGES |
Advisable Amazing Attentive Competent Cooperative Clean Decent Client-oriented |
09-06-2026
| N. Alghanem United Arab Emirates | ![]() |
I had Tee as a hair stylist and she was excellent and so efficient in her work.
| ADVANTAGES> | DISADVANTAGES |
Efficient Excellent Knowledgeable Clean | Expensive |
18-02-2025
| Roka el hariry United Arab Emirates | ![]() |
I had the worst experience with Pastles salon Jumairah,
the stylist name “Ikhlas” morocon
I showed her the requested hair color to apply and she confirmed that my hair is possible to reach this color, after 4 hours of working on my hair, the result was horrible, my hair base color is the same and yellow highlights in the end of my hair in additional she burnt my hair
1# image ( the requested color)
2# image ( the result after coloring)
3# my original hair before coloring
| ADVANTAGES> | DISADVANTAGES |
Awkward Horrible Miserable Terrible Unprofessional Untrustworthy |
19-02-2024
| Jenny United Kingdom | ![]() |
I got my hair done right Isabelle, who is a new stylist at the salon from the Uk. I had a half head of blonde highlights and blunt bob cut. Im so happy with the colour, I haven’t been in love with my hair for ages. She listened to what I wanted, and gave me advice on the colour tone and cut. Have found my new stylist for sure!
| ADVANTAGES> | DISADVANTAGES |
Amazing Attentive Competent Cooperative Delightful Excellent Fantastic Friendly Helpful Trustworthy Professional Clean Full Service Decent |
24-05-2023
| Shamim | Verified United Arab Emirates | ![]() |
I used their Kerastraight services, and they were quite competent and provided excellent service at a reasonable price.
| ADVANTAGES> | DISADVANTAGES |
Fantastic Clean |
26-05-2022
| Amara | Verified United Arab Emirates | ![]() |
I took their Kerastraight services they are highly professional and delivered amazing services, and their prices are also reasonable.
| ADVANTAGES> | DISADVANTAGES |
Amazing Professional |
14-04-2022
| Everleigh | Verified United Arab Emirates | ![]() |
It was a totally satisfying experience with them when tried their beauty services, they were experts and delivered fantastic services.
| ADVANTAGES> | DISADVANTAGES |
Fantastic Satisfying |
08-03-2022
| Mina | Verified United Arab Emirates | ![]() |
Their beauty services are the best they were client-oriented people and their services are worth recommendable.
| ADVANTAGES> | DISADVANTAGES |
Advisable Client-oriented |
04-03-2022
| Khushalia | Verified United Arab Emirates | ![]() |
What I really loved about this salon is that the services provided by them are really amazing. Moreover, their prices are so affordable!
| ADVANTAGES> | DISADVANTAGES |
Amazing Affordable |
03-02-2022
| Naomi | Verified United Arab Emirates | ![]() |
I went to them for the hair services and it was good they were efficient and deliver excellent services, I am satisfied.
| ADVANTAGES> | DISADVANTAGES |
Efficient Satisfying |
20-01-2022
| Delilah | Verified United Arab Emirates | ![]() |
For the first time I have taken lashes services from this salon and it was good, the salon was all clean and well organized and the services they have delivered were excellent.
| ADVANTAGES> | DISADVANTAGES |
Excellent Clean |
09-01-2022
| Alyssa | Verified United Arab Emirates | ![]() |
I have taken their beauty services and it was excellent, they were professional and deliver fantastic services, they are recommendable.
| ADVANTAGES> | DISADVANTAGES |
Fantastic Professional |
09-12-2021
| Kerr | Verified United Arab Emirates | ![]() |
This salon is so recommendable. I would always come back for more services as I was so satisfied when I tried the nail services provided by them!
| ADVANTAGES> | DISADVANTAGES |
Perfect Satisfying |
19-11-2021
| Rosalie | Verified United Arab Emirates | ![]() |
It was a good experience with them to avail their nail services, they were attentive and welcoming and their services are perfect.
| ADVANTAGES> | DISADVANTAGES |
Attentive Perfect |
10-11-2021
| Querida | Verified United Arab Emirates | ![]() |
I have tried their nail services and it was amazing, they have quickly delivered their services and my experience with them was satisfying.
| ADVANTAGES> | DISADVANTAGES |
Amazing Fast |
03-10-2021
| Reagan | Verified United Arab Emirates | ![]() |
I have tried their hair services and my experience with them was perfect as they have delivered their services quickly and they have made amazing hairstyles.
| ADVANTAGES> | DISADVANTAGES |
Amazing Affordable |
11-09-2021
| Penelope | Verified United Arab Emirates | ![]() |
This salon is offering perfect beauty services, I have tried their services and my experience with them was amazing.
| ADVANTAGES> | DISADVANTAGES |
Perfect Satisfying |
01-09-2021
| Aea | Verified United Arab Emirates | ![]() |
This beauty salon is offering good services and the staff there is so attentive. No doubt, the prices of the services are somehow higher than other beauty salons but overall, their services are pretty good.
| ADVANTAGES> | DISADVANTAGES |
Credible Reliable | Badly-located |
02-08-2021
| Fraya | Verified United Arab Emirates | ![]() |
This beauty salon was perfect and my experience there was so satisfying. The beauty salon was extremely clean and smells fantastic.
| ADVANTAGES> | DISADVANTAGES |
Fantastic Clean |
21-07-2021
| Uroosa | Verified United Arab Emirates | ![]() |
The staff did a really fine job for me at this beauty salon. The services were really so good. The prices of the services are a little bit expensive but the services are pretty good.
| ADVANTAGES> | DISADVANTAGES |
Credible Reliable | Expensive |
15-07-2021
| Leen | Verified United Arab Emirates | ![]() |
I would always love to recommend this beauty salon as the services provided by them are really efficient! Moreover, the prices of the services are beyond compare!
| ADVANTAGES> | DISADVANTAGES |
Efficient Excellent |
11-07-2021
| Arya | Verified United Arab Emirates | ![]() |
I have tried this salon for nail care services, no doubt their services are satisfying, staffs were efficient and provide quick services but they are not well located and a little expensive too.
| ADVANTAGES> | DISADVANTAGES |
Efficient Satisfying | Badly-located Expensive |
04-07-2021
| Pushpita | Verified United Arab Emirates | ![]() |
The services provided by this beauty salon are really perfect. The staff is so professional and the prices are so affordable. Totally recommended!
| ADVANTAGES> | DISADVANTAGES |
Perfect Professional |
24-06-2021
| Vaicheli | Verified United Arab Emirates | ![]() |
I would always be thankful to the amazing and professional staff working at this salon. When I first went there, they were so welcoming and they treated me so well! Also, they’re so knowledgeable and passionate about their work.
| ADVANTAGES> | DISADVANTAGES |
Amazing Professional |
16-06-2021
| Zariah | Verified United Arab Emirates | ![]() |
I have tried their hair services which I really feel they are providing satisfying services, but they are not well located, though they are friendly and welcoming.
| ADVANTAGES> | DISADVANTAGES |
Friendly Satisfying | Badly-located |
15-06-2021
| Anoshri | Verified United Arab Emirates | ![]() |
The prices of the services provided by this beauty salon are really pretty good. Their prices are lower than most of the beauty salons offering the same services.
| ADVANTAGES> | DISADVANTAGES |
Convenient Affordable |
06-06-2021
| Lavinia | Verified United Arab Emirates | ![]() |
The haircutting and hair coloring services at this beauty salon always meet my expectations. I had also been amazed by the cleanliness of the salon. Definitely, I’ll come back to try more services by this perfect salon.
| ADVANTAGES> | DISADVANTAGES |
Amazing Perfect |
06-04-2021
| Anitha | Verified United Arab Emirates | ![]() |
A really good place for hair and nail services. They have a lot of discounts if you check in their website and follow their Facebook page and you can actually make use of them to get yourself a top quality facilities at really affordable rate as well. I am a huge fan of everything they offer.
| ADVANTAGES> | DISADVANTAGES |
Amazing Inexpensive Optimal |
30-03-2021
| Johann | Verified United Arab Emirates | ![]() |
Best place to get any haircuts because they will never make any mistake whatsoever. I got this from a coupon and I am really happy that I got my haircut then I will definitely be visiting this place over and over again because of how amazing they are. Love it!
| ADVANTAGES> | DISADVANTAGES |
Honest Optimal Affordable |
30-03-2021
| Wenola | Verified United Arab Emirates | ![]() |
I got my lash extension done by them really long time ago and they lasted for a very very long time surprising me. But they are not located in the best area so that is something that you need to be aware of before you get into it. They do have proper treatment room as well as parking if that is something that you need to know about.
| ADVANTAGES> | DISADVANTAGES |
Helpful Affordable | Badly-located |
29-03-2021