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Customer Experience

Customer Experience

805 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

71%

Great

3%

Average

0%

Poor

0%

Bad

26%

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Description

Established in 2001, NStyle International is recognized as one of the region’s largest organically grown companies in the beauty sector offering premium beauty and grooming services to the over 50,000 male and female consumers that visit one of its stores spanning Bahrain, Kuwait, Jordan, UAE & Canada on a monthly basis. The company currently operates 25 branches and heralded in its global expansion into North America with a store opening in Montreal, Canada in November 2012 as part of its strategic growth into global markets via wholly owned and franchised stores.

Further testament to the brand positioning is its premium store locations that are strategically located adjacent to global luxury fashion brands in leading shopping destinations, designed to cater for the A/B male & female consumers and to further cement the brand signature – luxury pampering, convenient & premium locations & unrivaled service. .

The company’s massive brand recognition and success is evident in its extensive audience reach on social media, including Facebook that presently encompasses a fan base of over 400,000 for NStyle Nail Lounge Middle East, 25,000 for NStyle Nail Lounge Canada and over 35,000 for Urban Male Lounge, further cementing the company’s marketing success in reaching its mass customer base.

Such figures position NStyle International as a definite market leader and set an industry benchmark as evident in the numerous awards the company has received to date including being awarded CSR Label by the Dubai Chamber recognizing the companies best practices in the areas of sustainability and CSR practices impacting employees, clients, community and the environment & being awarded Superbrand status & bagging coveted awards by Forbes Magazine, Arabian Business, Dubai Quality Group, Gulf Capital AMEInfo, VIVA Magazine, RetailME Magazine, Dubai Municipality, What’s On Awards.

NStyle International presently employs over 600 employees and a 100 strong head office team that offers turn key and full operational support across all business functions to its franchised and wholly owned stores. The company has achieved rapid organic growth, market share regionally and internationally and heralding in a highly profitable business model attracting franchise requests on a global stage and will be announcing key strategic master franchises in first quarter of 2014 and is on track to achieving its ambitious gaol of doubling its stores by end of 2014.

In March 2011, the company successfully launched its own nail polish and beauty line which is retailed across the company’s stores and successfully entered into distribution by supplying regional suppliers and wholesalers, hence tapping into the multibillion dollar beauty distribution industry and competing head to head with global brands. Manufactured by a leading nail polish manufacturer in the USA and using the latest certified technologies, the nail polishes were developed with chip resistance, flawless coverage and a long lasting glossy finish in mind. A testament to the brand’s quality and instant recognition was its winning the Bronze and Gold awards in the prestigious VIVA Beauty Awards under the Best Nail Lacquer category in two consecutive years beating highly acclaimed international brands to to bag the top prize and spearheading the company’s distribution arm.

Company Mission Statement: Through our shared commitment to excellence, we wish to create an environment where we exceed our customer’s expectations and offer unparalleled service that offers each individual customer a haven to relax, unwind and attain inner & outer beauty and walk out & face the world iNStyle!

NStyle International Core Values
• The customer experience is at the Core of what we do
o We are in business solely to serve our customers

• We promote from within as our people are our jewels
o They make it happen and drive us towards success

• We give back to the community
o We seek to make a difference in the lives of the under privileged as it makes our work more meaningful & drives our commitment

• We have a passion for excellence
o Passion fuels our commitment to continue to improve, excel and exceed expectations

• We want to defy expectations, surprise & delight our customers and colleagues
o We want to delight our customers with their store experience & make a positive impact on their day
o We are committed to surprise & delight our colleagues with our acts and words of kindness & make a positive impact on their day

• Integrity, Respect & honesty
o We are committed to doing what is right without exception

NStyle International’s CSR Mission Statement:
Our Corporate Social Responsibility (CSR) principles are driving growth in a way that aims to be economically efficient, socially fair and environmentally sustainable. For us, the business benefit is clear. By adopting these principles, we elevate our reputation, brand perception and business potential. To be truly effective, these principles must be adopted by the entire NStyle team and reflected in the work undertaken by the organization to benefit the well being of the community as a whole.
Through the involvement of our employees and commitment to the companies CSR principles, we will be able to attain our goals in conserving energy and water resources, reducing the waste going to landfill, and contributing to the community in which we work.

Products and Services
  • Hair
  • Nails
  • Waxing
  • Body
  • Face
Location
Contact Details
  • https://www.nstyleintl.com/
  • +97144318935
  • [email protected]
  • Tower X3 Cluster X Office # 2403 Jumeirah Lake Towers Dubai United Arab Emirates
  • Jumeirah Lakes Towers (JLT)
  • Dubai (UAE)
Additional Info

Phone: +97144505130

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Reviews

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Latest Reviews
Ingrid Kerssebeeck
  Belgium

Salon refuses to reimburse my deposit

I would like to warn you about NStyle Beauty Salon Dubai Marina Mall. In November I paid a deposit of 2,000 AED for an eyebrow microblading treatment. I had actually offered a deposit of 1,000 AED, but the NStyle employee insisted I pay 2,000 AED. The treatment was supposed to take place before Christmas. 1 week later, I received a message that the technician was on holiday and fully booked for the week after her holiday. I was going to be out of the country end December, had guests over for Christmas and out of the country again beginning January. I consequently canceled my appointment and asked for a refund. The salon asked my bank details and promised a refund within 1 week. That was back in December. The owner seems to be a very dishonest person, not willing to reimburse my deposit and passing on excuse after excuse via their employee at the salon.

ADVANTAGESDISADVANTAGES

Dishonest


14-02-2025

Adriana Pagliero
  United Arab Emirates

Ripped off to fix my hair ruined by the same salon

I asked the hair dresser for an ash full color, my hair was a nice heathy caramel color, I left the salon 6 hours later with a blue and green color. Absolutely disappointed. I contacted the management and sent the pictures of how the hair was, what I asked for and the result. They sent me to another branch and I got quoted 1,700 aed to do what I asked for. They fixed the color very close to what originally was but the hair is absolutely damaged and I paid almost 1,000 aed extra.
In conclusion I did not get what I originally asked for, my hair was almost returned to what originally was and absolutely damaged. I would
Need a lot of treatments to restore it.
No worthy the value to risk your hair and your wallet, I do not recommend this salon

ADVANTAGESDISADVANTAGES

Attentive

Disappointing Dishonest Incompetent Expensive





21-12-2024

Ajay khosla
  India

No show of staff at Appointment time ; plus ‘could not care no apology’ front office staff

Confirmed pedicure appointment at 3 pm with Elizabeth
No show till 3.15 pm after being told ‘just wait 10 mts’ .
Feet put in water – no show still .
‘Wait another 10 mts’ – but no confirmation it would work.
Spoke to front desk staff – no apology forthcoming!! Despite asking for one!
Aggressive ‘could not care less’ attitude
Never going back!!

ADVANTAGESDISADVANTAGES

Disappointing


08-12-2024

Claudine
  France

Haïr and nails

Sont accueillante le service rapide et à l’écoute

ADVANTAGESDISADVANTAGES

Amazing


12-09-2024

Mitchel
  United Arab Emirates

Dishonest

Scammy staff who charged extra and told the owner does not pay them in time if they dont do all this …. scammy top and scammy poor staff

ADVANTAGESDISADVANTAGES

Well-located

Dishonest


16-12-2023

Josephine serrano
  United Arab Emirates

Very good

I did my hydra facial amazing resilt and same as my other services which is nails waxing and hair coloring definitely i will comeback again with my friends. All staff very professional and store have a lovey ambiance.

ADVANTAGESDISADVANTAGES


19-11-2023

Maria
  United Arab Emirates

Hair

Basma at the Dubai marina mall is very professional and always kind! Have the best blow dry ever!

ADVANTAGESDISADVANTAGES


02-11-2023

Karen
  United Kingdom

Shellac Nails

I visited the Nakheel Mall branch and the staff are really friendly and welcoming. I was extremely happy with the Shellac manicure with the nail technician Suzy. Would recommend

ADVANTAGESDISADVANTAGES

Friendly Professional


09-09-2023

ADA
  United Arab Emirates

One of the worst salons in the UAE

Had a membership since April 2023, paid 2400 AED for 6 months. Each month I can use free services and that’s ok. However it started with me getting green/fungus nails after a nails treatment there. I have been doing acrylic nails since 15 years never happened before. I went to the salon to show them and they just brushed it off. Like nothing. It will grow back out. I had to seek medical care in the hospital and remove everything from my nails for 6 weeks. This was in Marina Mall.

Second big failure came not long after that when I went to MOE for my massage. I came to a room where the bed was not even made to lay on. I had to ask for towels and hold them my self. The massage therapist did not know what she was doing. Pounding on me like I was meat. Worst massage of my life. I complained but nothing.

Third incident was a few weeks later in Marina Mall when the receptionist booked me but the wrong time. When I came (the time I asked for) no one was available. I waited for 20 min.

Fourth incident the receptionist told me I still had a free massage and booked me one the same day. To later call me after the massage and let me know I had to pay for it because she did not see correctly.

Such bad management, bad service and useless unprofessional receptionist in both Malls. Honestly I regret investing 2400 AED in a membership and will definitely stay away from your saloons in the future

ADVANTAGESDISADVANTAGES

Well-located

Awkward Disappointing Dishonest Horrible Incompetent Miserable Misleading Ridiculous Rude Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented


22-08-2023

Adel
  United Arab Emirates

Review about Nstyle Salon in Dubai

Hello all! My nami is Adel, i work in this branch located in Dubai Hills Mall. This is the worth company i have work in my life. They don’t pay salary. They keep our passport. They don’t respect their staff at all. We don’t have money to survive. They pay salary in two months in three months one time. All girls who work in this branches in Dubai they don’t have work visa, don’t have ID. Company dont do anything. They brought me from my country they made for me visit visa, my visit visa will be expired after3 days, and they still didn’t apply for work visa. I don’t recommend work in this company. And i don’t recommend to people to come to this SALON’S. I work as a nail technician in Dubai Hills mall, and the company even give our tips late.. in two months 1 time .. if customer pay cash they give imediatly but if card they keep late. I still didn’t receive my tips for January and salary for fabruary and tips for fabruary as well… however now is march already. And at the same time they open new branches in Abu Dhabi. The company don’t care about staff who work there at all. I don’t recommend. This is my truth review.

ADVANTAGESDISADVANTAGES


16-03-2023

Vanessa Klein
  United Arab Emirates

Eyelash extensions

Worst customer service ever eyelash extensions didn’t last a week !!!!

I had a full set of eyelash extensions done on 31 august at n style dubai marina branch
The day before my trip to Uk
At a cost of 571.73 dhs
Which I found expensive however I had left booking till last minute so proceeded with appointment
After only 5 days I had only 3 eyelashes left on each eye
I what’s apped picture and explained what happened
I was invited to have redo
However when I explained I was in Uk and tried to make appointment on my return I was informed that It was not possible as too much time had passed,
Even though I had already sent pictures on day 2 when they started dropping out and on day 5 when there were only a few left
They offered instead a 10% discount !!!!!
When I expressed my dissatisfaction the customer service manager was rude and raised her voice to me on the phone
I visited the branch to complain in person, and Georgia who was on the desk was really kind
However unable to do anymore for me as had no authority
I find it outrageous that within a week not one eyelash extension was left and they did nothing to help I asked for a redo or refund
And got absolutely nothing !!!!!
NEVER GO HERE !!! RUDE UNHELPFUL CUSTOMER SERVIC

ADVANTAGESDISADVANTAGES


16-09-2022

Mandy
  United Arab Emirates

HAIR

Jonah is very professional and gives good advice on hair care. So happy with the out come for my hair.
I would highly recommend Jonah. She is the best hairdresser I have had in Dubai.

ADVANTAGESDISADVANTAGES

Full Service


06-08-2022

Kitty
  United Arab Emirates

Terrible salon even worse customer service

All gel nails peeled within 5 days and salon refuse to fix! I have had many gel manicures never peel never have issues within the first week (or ever)! And the customer service refuse to fix without charging me.

ADVANTAGESDISADVANTAGES




07-06-2022

Salwa AA
  Saudi Arabia

Bothering Experience

First and last visit. To be honest, the staff did a good job with my nails, but she looked miserable and tired that it kills the mood. She apologized and told me that it was because she had many things to think about, the poor staff hasn’t got her salary for two months! That is why she isn’t focusing on her work! and she’s doing it just for the sake of doing it and not because she wants us to feel relaxed. The whole experience is awkward and uncomfortable! Take care of your staff so that they can take care of your clients.

ADVANTAGESDISADVANTAGES

Awkward Inattentive Unpleasant Not Client-oriented


27-05-2022

Pauline
  Canada

Hair.

Nour(Dubai Mall) did an excellent job on my hair. She is very efficient and care for details.
Thank you

ADVANTAGESDISADVANTAGES

Fast Friendly


15-05-2022

Athena |   Verified
  United Arab Emirates

Wonderful

It was a wonderful experience here when tried their hair services, they are professional and delivered optimal services.

ADVANTAGESDISADVANTAGES

Optimal Professional


21-03-2022

Arianna |   Verified
  United Arab Emirates

Good

It was good to take their hair services they were competent and delivered perfect services I would love to try their other services.

ADVANTAGESDISADVANTAGES

Competent Perfect


11-03-2022

Rose |   Verified
  United Arab Emirates

Best

The waxing experience at this salon was good they were all decent and client-oriented staff and believe to the best services.

ADVANTAGESDISADVANTAGES

Decent Client-oriented


11-02-2022

Dorothy |   Verified
  United Arab Emirates

Well-organized

I went to them for the nail services it was clean and well organized and the staffs were really client-oriented and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Clean Client-oriented


25-01-2022

Liv |   Verified
  United Arab Emirates

Fast

I have taken their services and it was perfect they have delivered amazing services in a short period of time.

ADVANTAGESDISADVANTAGES

Amazing Perfect


22-01-2022

Allison |   Verified
  United Arab Emirates

Well Organized

Their hair services are fantastic, I have tried it it was great, the beauty lounge was clean and well organized furthermore their services are convenient.

ADVANTAGESDISADVANTAGES

Convenient Clean


14-11-2021

Lily |   Verified
  United Arab Emirates

Recommended

I have tried their hair services and I am satisfied, they have delivered amazing services, they are recommendable.

ADVANTAGESDISADVANTAGES

Amazing Satisfying


10-10-2021

Kylie |   Verified
  United Arab Emirates

Satisfied

I went to them for waxing services and they have delivered their services efficiently and quickly, I am satisfied.

ADVANTAGESDISADVANTAGES

Efficient Fast


02-09-2021

Aleysha |   Verified
  United Arab Emirates

Easy booking process

I contacted the customer service team as I wanted to book an appointment at the beauty lounge. They were very helpful as they booked the appointment for me within a few minutes only.

ADVANTAGESDISADVANTAGES

Fast Helpful


03-08-2021

Widad |   Verified
  United Arab Emirates

Extremely clean!

This beauty salon is extremely clean and perfect. The services provided by it were so amazing and totally affordable. Recommended salon!

ADVANTAGESDISADVANTAGES

Perfect Clean Affordable


20-07-2021

Mckinley |   Verified
  United Arab Emirates

Fast

I went to this beauty lounge for waxing services, as they were attentive and quickly provide their service, my experience with them was satisfying.

ADVANTAGESDISADVANTAGES

Attentive Satisfying


18-07-2021

Madeeha |   Verified
  United Arab Emirates

Friendly staff

The staff I’ve dealt with at this beauty lounge is friendly and so professional. They did exactly what I asked them for. Strongly recommended!

ADVANTAGESDISADVANTAGES

Friendly Professional


12-07-2021

Hodan |   Verified
  United Arab Emirates

Reasonable prices

I would always recommend this beauty lounge with its perfect and amazing services provided! The prices of the services are reasonable and totally perfect.

ADVANTAGESDISADVANTAGES

Perfect Affordable


08-07-2021

Treya |   Verified
  United Arab Emirates

Professional nail technician

I took the nail service provided by this beauty salon. The nail technician was extremely professional. She did a splendid job for me! Strongly recommended!

ADVANTAGESDISADVANTAGES

Amazing Professional


22-06-2021

Jayne |   Verified
  United Arab Emirates

Quick!

I booked an appointment at this beauty salon as I wanted to have some hair treatments. The hairstylist was really professional and fast. She finished the treatments in a short period of time and the outcome was really amazing.

ADVANTAGESDISADVANTAGES

Amazing Fast Professional


07-06-2021

Hertha |   Verified
  United Arab Emirates

Prices are really great!

The prices of the services provided by Nstyle beauty lounge are really very affordable! I would always recommend their services as they’re so perfect and excellent!

ADVANTAGESDISADVANTAGES

Excellent Perfect Affordable


31-05-2021

Samara |   Verified
  United Arab Emirates

Appreciable

I like their nail enhancement service it was really good, I can’t imagine that my nails will look that beautiful, but they have made it, I really appreciate their efforts, I will visit them again for their other services.

ADVANTAGESDISADVANTAGES

Amazing Fantastic


18-04-2021

Julianna |   Verified
  United Arab Emirates

Perfect haircut

I took a haircut from them and it was really some different hairstyle I found, they asked me first about my choice and preferences but I said to make that one which is new and in. Perfect Haircut.

ADVANTAGESDISADVANTAGES

Fantastic Unique


14-04-2021

Elsie |   Verified
  United Arab Emirates

Great service provided

I tried the eyelash extensions at this beauty lounge. At first, I was worried that they wouldn’t last too much time. When I asked the technician, she assured me that they’ll last for more than two weeks. Actually, they lasted for one month!! Amazing and really professional services.

ADVANTAGESDISADVANTAGES

Amazing Professional


01-04-2021

Alana |   Verified
  United Arab Emirates

Excellent Facial Services

Their Hydra Facial treatment is best, I have made online booking with them, they also offer discount prices which was wow, Staff was so professional and the salon seems hygienic.

ADVANTAGESDISADVANTAGES

Advisable Fantastic Affordable


31-03-2021

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Reviews
Ingrid Kerssebeeck
  Belgium

Salon refuses to reimburse my deposit

I would like to warn you about NStyle Beauty Salon Dubai Marina Mall. In November I paid a deposit of 2,000 AED for an eyebrow microblading treatment. I had actually offered a deposit of 1,000 AED, but the NStyle employee insisted I pay 2,000 AED. The treatment was supposed to take place before Christmas. 1 week later, I received a message that the technician was on holiday and fully booked for the week after her holiday. I was going to be out of the country end December, had guests over for Christmas and out of the country again beginning January. I consequently canceled my appointment and asked for a refund. The salon asked my bank details and promised a refund within 1 week. That was back in December. The owner seems to be a very dishonest person, not willing to reimburse my deposit and passing on excuse after excuse via their employee at the salon.

ADVANTAGESDISADVANTAGES

Dishonest


14-02-2025

Adriana Pagliero
  United Arab Emirates

Ripped off to fix my hair ruined by the same salon

I asked the hair dresser for an ash full color, my hair was a nice heathy caramel color, I left the salon 6 hours later with a blue and green color. Absolutely disappointed. I contacted the management and sent the pictures of how the hair was, what I asked for and the result. They sent me to another branch and I got quoted 1,700 aed to do what I asked for. They fixed the color very close to what originally was but the hair is absolutely damaged and I paid almost 1,000 aed extra.
In conclusion I did not get what I originally asked for, my hair was almost returned to what originally was and absolutely damaged. I would
Need a lot of treatments to restore it.
No worthy the value to risk your hair and your wallet, I do not recommend this salon

ADVANTAGESDISADVANTAGES

Attentive

Disappointing Dishonest Incompetent Expensive





21-12-2024

Ajay khosla
  India

No show of staff at Appointment time ; plus ‘could not care no apology’ front office staff

Confirmed pedicure appointment at 3 pm with Elizabeth
No show till 3.15 pm after being told ‘just wait 10 mts’ .
Feet put in water – no show still .
‘Wait another 10 mts’ – but no confirmation it would work.
Spoke to front desk staff – no apology forthcoming!! Despite asking for one!
Aggressive ‘could not care less’ attitude
Never going back!!

ADVANTAGESDISADVANTAGES

Disappointing


08-12-2024

Claudine
  France

Haïr and nails

Sont accueillante le service rapide et à l’écoute

ADVANTAGESDISADVANTAGES

Amazing


12-09-2024

Mitchel
  United Arab Emirates

Dishonest

Scammy staff who charged extra and told the owner does not pay them in time if they dont do all this …. scammy top and scammy poor staff

ADVANTAGESDISADVANTAGES

Well-located

Dishonest


16-12-2023

Josephine serrano
  United Arab Emirates

Very good

I did my hydra facial amazing resilt and same as my other services which is nails waxing and hair coloring definitely i will comeback again with my friends. All staff very professional and store have a lovey ambiance.

ADVANTAGESDISADVANTAGES


19-11-2023

Maria
  United Arab Emirates

Hair

Basma at the Dubai marina mall is very professional and always kind! Have the best blow dry ever!

ADVANTAGESDISADVANTAGES


02-11-2023

Karen
  United Kingdom

Shellac Nails

I visited the Nakheel Mall branch and the staff are really friendly and welcoming. I was extremely happy with the Shellac manicure with the nail technician Suzy. Would recommend

ADVANTAGESDISADVANTAGES

Friendly Professional


09-09-2023

ADA
  United Arab Emirates

One of the worst salons in the UAE

Had a membership since April 2023, paid 2400 AED for 6 months. Each month I can use free services and that’s ok. However it started with me getting green/fungus nails after a nails treatment there. I have been doing acrylic nails since 15 years never happened before. I went to the salon to show them and they just brushed it off. Like nothing. It will grow back out. I had to seek medical care in the hospital and remove everything from my nails for 6 weeks. This was in Marina Mall.

Second big failure came not long after that when I went to MOE for my massage. I came to a room where the bed was not even made to lay on. I had to ask for towels and hold them my self. The massage therapist did not know what she was doing. Pounding on me like I was meat. Worst massage of my life. I complained but nothing.

Third incident was a few weeks later in Marina Mall when the receptionist booked me but the wrong time. When I came (the time I asked for) no one was available. I waited for 20 min.

Fourth incident the receptionist told me I still had a free massage and booked me one the same day. To later call me after the massage and let me know I had to pay for it because she did not see correctly.

Such bad management, bad service and useless unprofessional receptionist in both Malls. Honestly I regret investing 2400 AED in a membership and will definitely stay away from your saloons in the future

ADVANTAGESDISADVANTAGES

Well-located

Awkward Disappointing Dishonest Horrible Incompetent Miserable Misleading Ridiculous Rude Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented


22-08-2023

Adel
  United Arab Emirates

Review about Nstyle Salon in Dubai

Hello all! My nami is Adel, i work in this branch located in Dubai Hills Mall. This is the worth company i have work in my life. They don’t pay salary. They keep our passport. They don’t respect their staff at all. We don’t have money to survive. They pay salary in two months in three months one time. All girls who work in this branches in Dubai they don’t have work visa, don’t have ID. Company dont do anything. They brought me from my country they made for me visit visa, my visit visa will be expired after3 days, and they still didn’t apply for work visa. I don’t recommend work in this company. And i don’t recommend to people to come to this SALON’S. I work as a nail technician in Dubai Hills mall, and the company even give our tips late.. in two months 1 time .. if customer pay cash they give imediatly but if card they keep late. I still didn’t receive my tips for January and salary for fabruary and tips for fabruary as well… however now is march already. And at the same time they open new branches in Abu Dhabi. The company don’t care about staff who work there at all. I don’t recommend. This is my truth review.

ADVANTAGESDISADVANTAGES


16-03-2023

Vanessa Klein
  United Arab Emirates

Eyelash extensions

Worst customer service ever eyelash extensions didn’t last a week !!!!

I had a full set of eyelash extensions done on 31 august at n style dubai marina branch
The day before my trip to Uk
At a cost of 571.73 dhs
Which I found expensive however I had left booking till last minute so proceeded with appointment
After only 5 days I had only 3 eyelashes left on each eye
I what’s apped picture and explained what happened
I was invited to have redo
However when I explained I was in Uk and tried to make appointment on my return I was informed that It was not possible as too much time had passed,
Even though I had already sent pictures on day 2 when they started dropping out and on day 5 when there were only a few left
They offered instead a 10% discount !!!!!
When I expressed my dissatisfaction the customer service manager was rude and raised her voice to me on the phone
I visited the branch to complain in person, and Georgia who was on the desk was really kind
However unable to do anymore for me as had no authority
I find it outrageous that within a week not one eyelash extension was left and they did nothing to help I asked for a redo or refund
And got absolutely nothing !!!!!
NEVER GO HERE !!! RUDE UNHELPFUL CUSTOMER SERVIC

ADVANTAGESDISADVANTAGES


16-09-2022

Mandy
  United Arab Emirates

HAIR

Jonah is very professional and gives good advice on hair care. So happy with the out come for my hair.
I would highly recommend Jonah. She is the best hairdresser I have had in Dubai.

ADVANTAGESDISADVANTAGES

Full Service


06-08-2022

Kitty
  United Arab Emirates

Terrible salon even worse customer service

All gel nails peeled within 5 days and salon refuse to fix! I have had many gel manicures never peel never have issues within the first week (or ever)! And the customer service refuse to fix without charging me.

ADVANTAGESDISADVANTAGES




07-06-2022

Salwa AA
  Saudi Arabia

Bothering Experience

First and last visit. To be honest, the staff did a good job with my nails, but she looked miserable and tired that it kills the mood. She apologized and told me that it was because she had many things to think about, the poor staff hasn’t got her salary for two months! That is why she isn’t focusing on her work! and she’s doing it just for the sake of doing it and not because she wants us to feel relaxed. The whole experience is awkward and uncomfortable! Take care of your staff so that they can take care of your clients.

ADVANTAGESDISADVANTAGES

Awkward Inattentive Unpleasant Not Client-oriented


27-05-2022

Pauline
  Canada

Hair.

Nour(Dubai Mall) did an excellent job on my hair. She is very efficient and care for details.
Thank you

ADVANTAGESDISADVANTAGES

Fast Friendly


15-05-2022

Athena |   Verified
  United Arab Emirates

Wonderful

It was a wonderful experience here when tried their hair services, they are professional and delivered optimal services.

ADVANTAGESDISADVANTAGES

Optimal Professional


21-03-2022

Arianna |   Verified
  United Arab Emirates

Good

It was good to take their hair services they were competent and delivered perfect services I would love to try their other services.

ADVANTAGESDISADVANTAGES

Competent Perfect


11-03-2022

Rose |   Verified
  United Arab Emirates

Best

The waxing experience at this salon was good they were all decent and client-oriented staff and believe to the best services.

ADVANTAGESDISADVANTAGES

Decent Client-oriented


11-02-2022

Dorothy |   Verified
  United Arab Emirates

Well-organized

I went to them for the nail services it was clean and well organized and the staffs were really client-oriented and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Clean Client-oriented


25-01-2022

Liv |   Verified
  United Arab Emirates

Fast

I have taken their services and it was perfect they have delivered amazing services in a short period of time.

ADVANTAGESDISADVANTAGES

Amazing Perfect


22-01-2022

Allison |   Verified
  United Arab Emirates

Well Organized

Their hair services are fantastic, I have tried it it was great, the beauty lounge was clean and well organized furthermore their services are convenient.

ADVANTAGESDISADVANTAGES

Convenient Clean


14-11-2021

Lily |   Verified
  United Arab Emirates

Recommended

I have tried their hair services and I am satisfied, they have delivered amazing services, they are recommendable.

ADVANTAGESDISADVANTAGES

Amazing Satisfying


10-10-2021

Kylie |   Verified
  United Arab Emirates

Satisfied

I went to them for waxing services and they have delivered their services efficiently and quickly, I am satisfied.

ADVANTAGESDISADVANTAGES

Efficient Fast


02-09-2021

Aleysha |   Verified
  United Arab Emirates

Easy booking process

I contacted the customer service team as I wanted to book an appointment at the beauty lounge. They were very helpful as they booked the appointment for me within a few minutes only.

ADVANTAGESDISADVANTAGES

Fast Helpful


03-08-2021

Widad |   Verified
  United Arab Emirates

Extremely clean!

This beauty salon is extremely clean and perfect. The services provided by it were so amazing and totally affordable. Recommended salon!

ADVANTAGESDISADVANTAGES

Perfect Clean Affordable


20-07-2021

Mckinley |   Verified
  United Arab Emirates

Fast

I went to this beauty lounge for waxing services, as they were attentive and quickly provide their service, my experience with them was satisfying.

ADVANTAGESDISADVANTAGES

Attentive Satisfying


18-07-2021

Madeeha |   Verified
  United Arab Emirates

Friendly staff

The staff I’ve dealt with at this beauty lounge is friendly and so professional. They did exactly what I asked them for. Strongly recommended!

ADVANTAGESDISADVANTAGES

Friendly Professional


12-07-2021

Hodan |   Verified
  United Arab Emirates

Reasonable prices

I would always recommend this beauty lounge with its perfect and amazing services provided! The prices of the services are reasonable and totally perfect.

ADVANTAGESDISADVANTAGES

Perfect Affordable


08-07-2021

Treya |   Verified
  United Arab Emirates

Professional nail technician

I took the nail service provided by this beauty salon. The nail technician was extremely professional. She did a splendid job for me! Strongly recommended!

ADVANTAGESDISADVANTAGES

Amazing Professional


22-06-2021

Jayne |   Verified
  United Arab Emirates

Quick!

I booked an appointment at this beauty salon as I wanted to have some hair treatments. The hairstylist was really professional and fast. She finished the treatments in a short period of time and the outcome was really amazing.

ADVANTAGESDISADVANTAGES

Amazing Fast Professional


07-06-2021

Hertha |   Verified
  United Arab Emirates

Prices are really great!

The prices of the services provided by Nstyle beauty lounge are really very affordable! I would always recommend their services as they’re so perfect and excellent!

ADVANTAGESDISADVANTAGES

Excellent Perfect Affordable


31-05-2021

Samara |   Verified
  United Arab Emirates

Appreciable

I like their nail enhancement service it was really good, I can’t imagine that my nails will look that beautiful, but they have made it, I really appreciate their efforts, I will visit them again for their other services.

ADVANTAGESDISADVANTAGES

Amazing Fantastic


18-04-2021

Julianna |   Verified
  United Arab Emirates

Perfect haircut

I took a haircut from them and it was really some different hairstyle I found, they asked me first about my choice and preferences but I said to make that one which is new and in. Perfect Haircut.

ADVANTAGESDISADVANTAGES

Fantastic Unique


14-04-2021

Elsie |   Verified
  United Arab Emirates

Great service provided

I tried the eyelash extensions at this beauty lounge. At first, I was worried that they wouldn’t last too much time. When I asked the technician, she assured me that they’ll last for more than two weeks. Actually, they lasted for one month!! Amazing and really professional services.

ADVANTAGESDISADVANTAGES

Amazing Professional


01-04-2021

Alana |   Verified
  United Arab Emirates

Excellent Facial Services

Their Hydra Facial treatment is best, I have made online booking with them, they also offer discount prices which was wow, Staff was so professional and the salon seems hygienic.

ADVANTAGESDISADVANTAGES

Advisable Fantastic Affordable


31-03-2021

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