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Customer Experience

Customer Experience

69 Reviews   •   Great   •   4/5


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Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

67%

Great

0%

Average

0%

Poor

0%

Bad

33%

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Description

Neatly offers comprehensive cleansing services in Dubai, tailored to each residential and commercial spaces. Our expert group offers deep cleaning and upholstery care to specialized workplace protection, making sure a spotless and healthy surroundings. Using high quality products and efficient cleaning strategies, Neatly guarantees incredible effects with bendy scheduling options. Trust Neatly for dependable, thorough cleaning services in Dubai that preserve your area easy, clean, and alluring each day.

Products and Services

Residential Cleaning, Commercial Cleaning, Carpet Cleaning, Holiday Homes Cleaning, Laundry Services, Balcony Deep cleaning, Kitchen Deep Cleaning

Location
  • Alfa Offices - 16A St - Nadd Al Hamar - Dubai - United Arab Emirates

Contact Details
  • https://www.neatly.ae/
  • +91585799550
  • [email protected]
  • Alfa Offices, Nadd Al-Hammar
  • Ras Al Khor
  • Dubai (UAE)
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Reviews

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Latest Reviews
Alasdair Lorne
  United Arab Emirates

Deep Cleaning for Better Sanitation

Neatly did an excellent job with deep cleaning! The team was professional, thorough, and paid attention to every detail. The space looked fresh, clean, and hygienic after the service. Highly satisfied with their work and would definitely recommend Neatly to anyone looking for quality cleaning services.

ADVANTAGESDISADVANTAGES

Cooperative Excellent Fantastic Fast Friendly Helpful Impressive Professional Clean Affordable Full Service Client-oriented


13-10-2026

MSC
  United Arab Emirates

Poor cleaning quality and even worse customer service

If I could give 0 stars, I would.

I had my rug and dining chairs cleaned but they are still dirty and covered in soap residue after cleaning. Now I have to either clean everything myself or pay another company to do the job properly.

This company charges higher prices than many competitors, yet uses small home-use cleaning machines rather than professional equipment.

When I contacted customer service, they refused to take responsibility, offered no refund (not even a partial refund), and showed very little willingness to rectify the situation.

Extremely disappointing service and customer support. I would NOT recommend this company.

ADVANTAGESDISADVANTAGES

Disappointing Unprofessional Expensive Not Client-oriented


12-10-2026

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Reviews
Alasdair Lorne
  United Arab Emirates

Deep Cleaning for Better Sanitation

Neatly did an excellent job with deep cleaning! The team was professional, thorough, and paid attention to every detail. The space looked fresh, clean, and hygienic after the service. Highly satisfied with their work and would definitely recommend Neatly to anyone looking for quality cleaning services.

ADVANTAGESDISADVANTAGES

Cooperative Excellent Fantastic Fast Friendly Helpful Impressive Professional Clean Affordable Full Service Client-oriented


13-10-2026

MSC
  United Arab Emirates

Poor cleaning quality and even worse customer service

If I could give 0 stars, I would.

I had my rug and dining chairs cleaned but they are still dirty and covered in soap residue after cleaning. Now I have to either clean everything myself or pay another company to do the job properly.

This company charges higher prices than many competitors, yet uses small home-use cleaning machines rather than professional equipment.

When I contacted customer service, they refused to take responsibility, offered no refund (not even a partial refund), and showed very little willingness to rectify the situation.

Extremely disappointing service and customer support. I would NOT recommend this company.

ADVANTAGESDISADVANTAGES

Disappointing Unprofessional Expensive Not Client-oriented


12-10-2026

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