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Customer Experience

Customer Experience

300 Reviews   •   Excellent   •   5/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Convenient Cooperative Credible Delightful Efficient Fast Helpful Knowledgeable Optimal Perfect Client-oriented
Disappointing Dishonest Fake Rude Unprofessional Untrustworthy Not Client-oriented


Excellent

92%

Great

0%

Average

0%

Poor

0%

Bad

8%

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Description

National Takaful Company PJSC (Watania) was founded in 2011 by leading institutions of Abu Dhabi – Abu Dhabi National Insurance Company, Abu Dhabi National Energy Company and Al Dar Properties. The vision of the Company is to create a leading Takaful Operator where leadership is defined in terms of profitability for shareholders, protection and service for the policyholders and a nurturing and growing environment for our employees. The Company focuses on Personal and Commercial insurance business lines and its operation is in full compliance of Sharia regulations. The Company differentiates itself by treating its Customers/Policyholders with respect and fairness by providing the appropriate protection at a competitive price and in the event of a loss – fast and hassle free claims settlement.

Products and Services
  • Home Insurance
  • Travel Insurance
  • Medical Insurance
Contact Details
  • https://www.watania.ae/
  • +9718009282642
  • [email protected]
  • 4th Floor, Building No. 4, Office No. 414 Emaar Business Park Sheikh Zayed Road Dubai United Arab Emirates
  • Al Barsha Heights (Tecom)
  • Dubai (UAE)
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Reviews

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Latest Reviews
Shamim |   Verified
  United Arab Emirates

Decent

I bought their medical insurance and had a good experience with them; they are quick to approve claims and are efficient.

ADVANTAGESDISADVANTAGES

Advisable Attentive


23-05-2022

Shamim |   Verified
  United Arab Emirates

Fast

I purchased their medical insurance and had a positive experience with them; they are efficient and provide quick approval services.

ADVANTAGESDISADVANTAGES

Amazing Knowledgeable Client-oriented


30-04-2022

Lochlan |   Verified
  United Arab Emirates

Good

I have purchased their medical insurance and it was a good experience with them they are efficient and delivered quick services in terms of approval.

ADVANTAGESDISADVANTAGES

Efficient Fast


08-04-2022

Damir |   Verified
  United Arab Emirates

Best

I can say that they are offering perfect medical insurance services, they are client-oriented and their services are the best.

ADVANTAGESDISADVANTAGES

Perfect Client-oriented


31-03-2022

Jessica Araujo |   Verified
  Brazil

The Most Dishonest Assurance in UAE !

I had this insurance for past 1 year, in that 1 year I had an accident in my car, someone hit my car on the backside, I called them, and they never gave me any kind of assistance.
After many attempts over the phone and emails (I have everything saved), they sent me to their garage Hope City in Al Quoz,I got there I was very mistreated by the mechanic Mr Sajeer. he told me that they never had experience with Bentley’s before, that they were going to call me back for more information and quotation, they never called me, but I had called several times and they always told me that I should be patient.I paid all my car expenses by myself, and I sent them all the receipts, by phone they say the same thing that I must be patient, and by email they never answered me.
Please never do anything with this company they are not honest…

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fake Rude Unprofessional Untrustworthy Not Client-oriented


03-03-2022

Ryan |   Verified
  United Arab Emirates

Friendly

It was great to avail the medical insurance services they were really helpful and friendly staffs and the services they are providing are perfect.

ADVANTAGESDISADVANTAGES

Helpful Perfect


03-03-2022

Dinni |   Verified
  United Arab Emirates

Exemplary

I inquire about their travel insurance options. They were extremely responsive to my questions and provided reliable services. My experience with them has been positive.

ADVANTAGESDISADVANTAGES

Amazing Credible


09-02-2022

Eni |   Verified
  United Arab Emirates

Exquisite

I inquire about their travel insurance options. They were extremely responsive to my questions and provided reliable services. My experience with them has been positive.

ADVANTAGESDISADVANTAGES

Amazing Delightful


09-02-2022

Genesis |   Verified
  United Arab Emirates

Satisfied

I ask them for the travel insurance services they were really attentive to my queries and delivered credible services I am satisfied with my experience with them.

ADVANTAGESDISADVANTAGES

Attentive Credible


07-02-2022

San |   Verified
  Qatar

Satisfying

Their medical insurance services are the greatest; everything is convenient, and the process is simple and straightforward.

ADVANTAGESDISADVANTAGES

Advisable Fast


03-02-2022

Aaron |   Verified
  United Arab Emirates

Hassle-free

Their medical insurance services are the best, it’s all convenient and the process is hassle-free and perfect.

ADVANTAGESDISADVANTAGES

Convenient Optimal


06-12-2021

Alaa |   Verified
  United Arab Emirates

Perfect features

I wanted to visit one of my friends living in the UAE to spend my vacation with her, so I requested my travel insurance from this company before traveling to the UAE. Their representative contacted me to explain every feature included in the insurance. The features included in the insurance were really perfect! Recommended!

ADVANTAGESDISADVANTAGES

Amazing Cooperative Perfect


25-04-2021

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Reviews
Shamim |   Verified
  United Arab Emirates

Decent

I bought their medical insurance and had a good experience with them; they are quick to approve claims and are efficient.

ADVANTAGESDISADVANTAGES

Advisable Attentive


23-05-2022

Shamim |   Verified
  United Arab Emirates

Fast

I purchased their medical insurance and had a positive experience with them; they are efficient and provide quick approval services.

ADVANTAGESDISADVANTAGES

Amazing Knowledgeable Client-oriented


30-04-2022

Lochlan |   Verified
  United Arab Emirates

Good

I have purchased their medical insurance and it was a good experience with them they are efficient and delivered quick services in terms of approval.

ADVANTAGESDISADVANTAGES

Efficient Fast


08-04-2022

Damir |   Verified
  United Arab Emirates

Best

I can say that they are offering perfect medical insurance services, they are client-oriented and their services are the best.

ADVANTAGESDISADVANTAGES

Perfect Client-oriented


31-03-2022

Jessica Araujo |   Verified
  Brazil

The Most Dishonest Assurance in UAE !

I had this insurance for past 1 year, in that 1 year I had an accident in my car, someone hit my car on the backside, I called them, and they never gave me any kind of assistance.
After many attempts over the phone and emails (I have everything saved), they sent me to their garage Hope City in Al Quoz,I got there I was very mistreated by the mechanic Mr Sajeer. he told me that they never had experience with Bentley’s before, that they were going to call me back for more information and quotation, they never called me, but I had called several times and they always told me that I should be patient.I paid all my car expenses by myself, and I sent them all the receipts, by phone they say the same thing that I must be patient, and by email they never answered me.
Please never do anything with this company they are not honest…

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fake Rude Unprofessional Untrustworthy Not Client-oriented


03-03-2022

Ryan |   Verified
  United Arab Emirates

Friendly

It was great to avail the medical insurance services they were really helpful and friendly staffs and the services they are providing are perfect.

ADVANTAGESDISADVANTAGES

Helpful Perfect


03-03-2022

Dinni |   Verified
  United Arab Emirates

Exemplary

I inquire about their travel insurance options. They were extremely responsive to my questions and provided reliable services. My experience with them has been positive.

ADVANTAGESDISADVANTAGES

Amazing Credible


09-02-2022

Eni |   Verified
  United Arab Emirates

Exquisite

I inquire about their travel insurance options. They were extremely responsive to my questions and provided reliable services. My experience with them has been positive.

ADVANTAGESDISADVANTAGES

Amazing Delightful


09-02-2022

Genesis |   Verified
  United Arab Emirates

Satisfied

I ask them for the travel insurance services they were really attentive to my queries and delivered credible services I am satisfied with my experience with them.

ADVANTAGESDISADVANTAGES

Attentive Credible


07-02-2022

San |   Verified
  Qatar

Satisfying

Their medical insurance services are the greatest; everything is convenient, and the process is simple and straightforward.

ADVANTAGESDISADVANTAGES

Advisable Fast


03-02-2022

Aaron |   Verified
  United Arab Emirates

Hassle-free

Their medical insurance services are the best, it’s all convenient and the process is hassle-free and perfect.

ADVANTAGESDISADVANTAGES

Convenient Optimal


06-12-2021

Alaa |   Verified
  United Arab Emirates

Perfect features

I wanted to visit one of my friends living in the UAE to spend my vacation with her, so I requested my travel insurance from this company before traveling to the UAE. Their representative contacted me to explain every feature included in the insurance. The features included in the insurance were really perfect! Recommended!

ADVANTAGESDISADVANTAGES

Amazing Cooperative Perfect


25-04-2021

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