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Customer Experience

17 Reviews   •   Bad   •   1/5


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Description

Our food menus take guests on a culinary world tour with international dishes inspired from Ireland and America, Asia and beyond. Ingredients are sourced both locally and from the emerald isle to ensure that tastes are authentic.

Products and Services
  • Irish pub
Location
  • McGettigan's Factory The Palm, Palm West Beach - Dubai - United Arab Emirates

Contact Details
  • https://www.mcgettigans.com/mcgettigans-factory-the-palm.html
  • +97142300062
  • [email protected]
  • Hilton Dubai Palm Jumeirah, Lobby Level - The Palm Jumeirah Dubai United Arab Emirates
  • Palm Jumeirah
  • Dubai (UAE)
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Reviews

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Latest Reviews
Glory
  Nigeria

Racist

They are very racist and this is my second time in a different branch of theirs and same bad attitude. I made a reservation for 9 , which I called the customer care earlier on the day I visited, when we got there all staff we came across were rude . The bar guy said der minimum spend of 300 and I and my friend have to pay before anything. Paying that wasn’t the issue but we told him no one said that while I called for a reservation , he went in brought a tablet showing I made no reservations making me look like a liar after I showed him evidence that I called , he legitly cancelled the reset and lied we made no reservations. Other customers came in but no one spoke to them about reservations in my presence people walk in to grab a drink and I was made to walk away I’m Shame. They keep selecting people to pay 300 . They are racist and evil beware . The next day I reached out to customer care on WhatsApp with my complaint they read and didn’t reply

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Fraudulent Horrible Misleading Rude Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy




15-02-2025

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Reviews
Glory
  Nigeria

Racist

They are very racist and this is my second time in a different branch of theirs and same bad attitude. I made a reservation for 9 , which I called the customer care earlier on the day I visited, when we got there all staff we came across were rude . The bar guy said der minimum spend of 300 and I and my friend have to pay before anything. Paying that wasn’t the issue but we told him no one said that while I called for a reservation , he went in brought a tablet showing I made no reservations making me look like a liar after I showed him evidence that I called , he legitly cancelled the reset and lied we made no reservations. Other customers came in but no one spoke to them about reservations in my presence people walk in to grab a drink and I was made to walk away I’m Shame. They keep selecting people to pay 300 . They are racist and evil beware . The next day I reached out to customer care on WhatsApp with my complaint they read and didn’t reply

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Fraudulent Horrible Misleading Rude Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy




15-02-2025

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