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Customer Experience

Customer Experience

273 Reviews   •   Average   •   3/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

46%

Great

0%

Average

0%

Poor

8%

Bad

46%

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Description

Mantis is a tantalising fusion of past, present and future. Embodying the magical old-school energy of clubbing, the Mantis experience creates a space in the present and deploys technologies of the future to guarantee you a nightlife scene you won’t forget.

Mantis prides itself on being the only premium nightclub which is of Dubai from Dubai. Mantis is a powerfully alluring hotspot in the Middle East, uniting people of eclectic tastes and with a shared love for music, nightlife and entertainment. Explore Mantis and let it reveal itself to you. The best of Dubai nightlife will undoubtedly bring out the best in you.

Products and Services
  • Clubbing
  • Nightlife

 

Contact Details
  • https://www.mantis-club.com/
  • +971588922488
  • [email protected]
  • Podium Level Emirates Financial Towers DIFC Dubai United Arab Emirates
  • Dubai International Financial Centre (DIFC)
  • Dubai (UAE)
Additional Info

Phone: +971800626847

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Reviews

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Latest Reviews
Joseph
  Uganda

Irene

A very good and informative person

So dedicated

ADVANTAGESDISADVANTAGES

Advisable Amazing Attentive Competent Convenient Cooperative Delightful Efficient Fantastic Friendly Impressive Knowledgeable Outstanding Perfect Pleasant Productive Remarkable Respectable Safe Satisfying Smart Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented

Expensive



26-07-2026

Anaya
  India

Mantis Difc

” Amazing atmosphere and great service.Ziya was very helpful, friendly,and made us our night special she was attentive,polite and very professional.”

ADVANTAGESDISADVANTAGES


16-05-2026

Jasper
  United Kingdom

rude

Just a bunch of rude staffs, not really listening to any request and the bouncers are controlling and strict.

ADVANTAGESDISADVANTAGES

Awkward Disappointing Incompetent


05-08-2025

Hajar
  United Arab Emirates

V

thanks salwa and irene for the good service i appreciated

ADVANTAGESDISADVANTAGES

Amazing


06-07-2025

Smrithi
  India

Service and secure

Very friendly bar attender Goldy.. excellent service, friendly nature

ADVANTAGESDISADVANTAGES

Amazing


25-01-2025

Mary |   Verified
  United Arab Emirates

Not welcoming

The place is really nice and music it’s just awesome however, the front door hostess is extremely rude which I got to experience 2 times already. Absolutely unwelcoming, unfriendly and beyond rude

ADVANTAGESDISADVANTAGES

Awkward


09-10-2024

Tmenes
  Uruguay

Unsafe hostil environment

Chose to club here because we were looking for a Bollywood night experience. The staff are constantly controlling what you are doing, too many rules to follow. How can you relax and enjoy the night like this?
We even witnessed, what I later learned, the owner of the club (Harsh Agrawal) punching a couple of guys just for getting close to the lounge area, and having the bouncers aggressively escort the guys out of the club. My friends and I, as women, didn’t feel comfortable in such hostil environment and left to another club in the same building. It’s supposed to be a fun night and that event totally ruined it for us.
The music was ok, mix of commercial oldies and Indian songs.
Overall, not what we were expecting nor looking for

ADVANTAGESDISADVANTAGES

Dangerous


02-09-2024

Jessica
  United States

customer service

Never again, worst club. First they didn’t let us in, for what reason? we don’t know either they just said we could not go in. After awhile of trying again we finally got in but the staff kept telling us off. We were standing in a reasonable spot next to the bar and they kept asking us to MOVE a few centimeters back and make way! It wasn’t even packed! It was empty!

ADVANTAGESDISADVANTAGES

Awkward Disappointing Horrible


28-08-2024

Polomy sullivan
  India

Shady practices

Do not recommend. Cannot trust management on charges they levy. Coerce customers into paying extra out of their own will.

ADVANTAGESDISADVANTAGES

Awkward Disappointing Dishonest Fraudulent Unprofessional Unreliable Untrustworthy Not Client-oriented


30-06-2023

Bhumika
  United Kingdom

Chandni bar night

Horrible experience at the club and in my lifetime in dubai!!! Worst club ever and I can’t believe the management of the club were stood there laughing when two girls were the victims that night!
We were abused my two men at the club whilst coming back from the ladies!
It was overly crowded so we asked for them to move but they blocked our way and when my friend pushed herself through he didn’t like it that he fumbled a tiny bit so then pushed me and I tripped on his friend who pushed me as well.
I was shocked by their behaviour and they verbally abused us too, clearly they were drunk! The guy grabbed my arm, broke my ARMANI watch and gave me a bruise too!!!
Security guards came to split us up and did nothing about it they said let it go to us!
We thought approaching the management would be the right thing to do and see how they would handle the situation!
But they didn’t instead they said just let it go it’s a club, these things happen and it’s almost closing time!
Two men were abusive towards us physically and verbally and instead of having words with them and kicking them out, they let them back in and said right it’s done!!!
It was a complete nuisance and ruined our night!
I would NOT recommend anyone to go to this club ever!!! Because they don’t respect women and they are just money scammers!!!
So many others were complaining in the queue who were there before 11 and said you have to pay 2500dhs for a table then we can let you in!!!!
Just disgusting management and the worst ever!!!!!

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Fake Horrible Rude Unprofessional


22-08-2022

Parul Mehta
  United Arab Emirates

Shame on the management

Shame on this club!!

My friend was almost abused by some guys, they pulled her hand, broke her watch and used swear words and management was laughing at it.. after us fighting with them, they called the guy, he laughed and said sorry to my friend which was even more insulting.. management was figtinf with us and told us we can’t tell them to go out of the club.. This is insane.. no matter how drunk the guy is, he absolutely has no right to behave with women the way thise guys did. Absolutely shame on the club and the management!!

ADVANTAGESDISADVANTAGES

Disappointing


20-08-2022

Shamim |   Verified
  United Arab Emirates

Safest

I went to this establishment with my friends to unwind; the atmosphere was pleasant, the surroundings was pleasant, the decor was appealing, and the location was convenient.

ADVANTAGESDISADVANTAGES

Advisable Amazing Clean


29-10-2021

Emelia |   Verified
  United Arab Emirates

Good

I went to this place with my friends for chilling out, it felt relaxing there, the environment was good, I like the decor and the location is convenient to reach there.

ADVANTAGESDISADVANTAGES

Excellent Well-located


25-04-2021

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Reviews
Joseph
  Uganda

Irene

A very good and informative person

So dedicated

ADVANTAGESDISADVANTAGES

Advisable Amazing Attentive Competent Convenient Cooperative Delightful Efficient Fantastic Friendly Impressive Knowledgeable Outstanding Perfect Pleasant Productive Remarkable Respectable Safe Satisfying Smart Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented

Expensive



26-07-2026

Anaya
  India

Mantis Difc

” Amazing atmosphere and great service.Ziya was very helpful, friendly,and made us our night special she was attentive,polite and very professional.”

ADVANTAGESDISADVANTAGES


16-05-2026

Jasper
  United Kingdom

rude

Just a bunch of rude staffs, not really listening to any request and the bouncers are controlling and strict.

ADVANTAGESDISADVANTAGES

Awkward Disappointing Incompetent


05-08-2025

Hajar
  United Arab Emirates

V

thanks salwa and irene for the good service i appreciated

ADVANTAGESDISADVANTAGES

Amazing


06-07-2025

Smrithi
  India

Service and secure

Very friendly bar attender Goldy.. excellent service, friendly nature

ADVANTAGESDISADVANTAGES

Amazing


25-01-2025

Mary |   Verified
  United Arab Emirates

Not welcoming

The place is really nice and music it’s just awesome however, the front door hostess is extremely rude which I got to experience 2 times already. Absolutely unwelcoming, unfriendly and beyond rude

ADVANTAGESDISADVANTAGES

Awkward


09-10-2024

Tmenes
  Uruguay

Unsafe hostil environment

Chose to club here because we were looking for a Bollywood night experience. The staff are constantly controlling what you are doing, too many rules to follow. How can you relax and enjoy the night like this?
We even witnessed, what I later learned, the owner of the club (Harsh Agrawal) punching a couple of guys just for getting close to the lounge area, and having the bouncers aggressively escort the guys out of the club. My friends and I, as women, didn’t feel comfortable in such hostil environment and left to another club in the same building. It’s supposed to be a fun night and that event totally ruined it for us.
The music was ok, mix of commercial oldies and Indian songs.
Overall, not what we were expecting nor looking for

ADVANTAGESDISADVANTAGES

Dangerous


02-09-2024

Jessica
  United States

customer service

Never again, worst club. First they didn’t let us in, for what reason? we don’t know either they just said we could not go in. After awhile of trying again we finally got in but the staff kept telling us off. We were standing in a reasonable spot next to the bar and they kept asking us to MOVE a few centimeters back and make way! It wasn’t even packed! It was empty!

ADVANTAGESDISADVANTAGES

Awkward Disappointing Horrible


28-08-2024

Polomy sullivan
  India

Shady practices

Do not recommend. Cannot trust management on charges they levy. Coerce customers into paying extra out of their own will.

ADVANTAGESDISADVANTAGES

Awkward Disappointing Dishonest Fraudulent Unprofessional Unreliable Untrustworthy Not Client-oriented


30-06-2023

Bhumika
  United Kingdom

Chandni bar night

Horrible experience at the club and in my lifetime in dubai!!! Worst club ever and I can’t believe the management of the club were stood there laughing when two girls were the victims that night!
We were abused my two men at the club whilst coming back from the ladies!
It was overly crowded so we asked for them to move but they blocked our way and when my friend pushed herself through he didn’t like it that he fumbled a tiny bit so then pushed me and I tripped on his friend who pushed me as well.
I was shocked by their behaviour and they verbally abused us too, clearly they were drunk! The guy grabbed my arm, broke my ARMANI watch and gave me a bruise too!!!
Security guards came to split us up and did nothing about it they said let it go to us!
We thought approaching the management would be the right thing to do and see how they would handle the situation!
But they didn’t instead they said just let it go it’s a club, these things happen and it’s almost closing time!
Two men were abusive towards us physically and verbally and instead of having words with them and kicking them out, they let them back in and said right it’s done!!!
It was a complete nuisance and ruined our night!
I would NOT recommend anyone to go to this club ever!!! Because they don’t respect women and they are just money scammers!!!
So many others were complaining in the queue who were there before 11 and said you have to pay 2500dhs for a table then we can let you in!!!!
Just disgusting management and the worst ever!!!!!

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Fake Horrible Rude Unprofessional


22-08-2022

Parul Mehta
  United Arab Emirates

Shame on the management

Shame on this club!!

My friend was almost abused by some guys, they pulled her hand, broke her watch and used swear words and management was laughing at it.. after us fighting with them, they called the guy, he laughed and said sorry to my friend which was even more insulting.. management was figtinf with us and told us we can’t tell them to go out of the club.. This is insane.. no matter how drunk the guy is, he absolutely has no right to behave with women the way thise guys did. Absolutely shame on the club and the management!!

ADVANTAGESDISADVANTAGES

Disappointing


20-08-2022

Shamim |   Verified
  United Arab Emirates

Safest

I went to this establishment with my friends to unwind; the atmosphere was pleasant, the surroundings was pleasant, the decor was appealing, and the location was convenient.

ADVANTAGESDISADVANTAGES

Advisable Amazing Clean


29-10-2021

Emelia |   Verified
  United Arab Emirates

Good

I went to this place with my friends for chilling out, it felt relaxing there, the environment was good, I like the decor and the location is convenient to reach there.

ADVANTAGESDISADVANTAGES

Excellent Well-located


25-04-2021

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