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Customer Experience

Customer Experience

114 Reviews   •   Poor   •   2/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

33%

Great

0%

Average

0%

Poor

0%

Bad

67%

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Description

Mamo is a bold and inclusive FinTech company, founded in Dubai, UAE. Mamo's flagship solution is Mamo Pay, a fast, secure, human-centered platform co-created to simplify everyday personal and business payments. With trust, traceability, and transparency at the top of its agenda, Mamo aims to accelerate the MENA region towards digital payments and champion financial inclusion and literacy across economically diverse communities.

By empowering people with simpler, faster, friendlier financial products, insights, and strategies. Mamo's vision is to make everyday payments, transfers, and transactions simple while bringing financial independence to every human being.

Mamo® Limited is the first local 🇦🇪 UAE startup to be fully regulated by the Dubai Financial Services Authority ("DFSA").

Products and Services

Mamo Pay Business

🧑🏻‍💻 Mamo Pay for Business Payments for every size of business. You do you. Let us do payments. Grow your business like a pro with honest pricing that won't make you cry. Whether you're a growing company, a home business or a freelancer, send your customers a link and get paid instantly.

Mamo Pay Personal

🦸🏻‍♀️ Mamo Pay for Consumers UAE’s most loved money app. Send, receive, and request money from your phone contacts. It’s instant. It’s secure. It’s Mamo!"

Location
  • DIFC FinTech Hive - Al Mustaqbal Street - Dubai - United Arab Emirates

Contact Details
  • https://www.mamopay.com/
  • [email protected]
  • Gate Avenue Zone D, Level 1
  • Dubai International Financial Centre (DIFC)
  • Dubai (UAE)
Additional Info

For more information on Mamo Pay Business email us:
[email protected]

For more information on Mamo Pay Personal email us:
[email protected]

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Reviews

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Latest Reviews
Ariella Sutton
  United States

Recover Your Lost Funds

After losing 40,000$ to an online scam, I felt completely helpless. I contacted my bank and local authorities, but there was little progress in recovering my money. A friend then recommended Mrs. Melissa Gilbert, and their team handled my case with professionalism and care from the very beginning. They kept me informed throughout the process and, to my surprise, successfully recovered my full funds within just a few days. I’m truly grateful for their support and expertise. I highly recommend their services to anyone dealing with online scams or financial fraud. Contact Details: WhatsApp: +44 (778) 227-6032 Email: [email protected]

ADVANTAGESDISADVANTAGES

Disappointing


25-05-2026

latasha akbar
  Argentina

how i was able to recover my money back.

I faced difficulties withdrawing my funds, and Sonia, my supposed account manager, advised me to invest more, promising that it would resolve the issue. Sensing something was off, I refused her suggestion. The moment I declined, Sonia stopped responding to my messages and calls, leaving me completely in the dark. I was frustrated, worried, and unsure of how to recover my money. That’s when I decided to reach out to LIlo Grace 75 @ gmail ** COM hoping they could help. Their team was professional, responsive, and diligent throughout the process. After thoroughly reviewing my case, they stepped in and took the necessary actions to recover my funds. Thanks to their efforts, I was able to get my money back, which I had feared was lost for good until LIlo Grace 75 @ gmail ** COM gave me the support I needed when I had nowhere else to turn. WhatsApp ‪+1=615=414=15=62.

ADVANTAGESDISADVANTAGES

Advisable

Criminal


13-03-2025

Abhi
  United Arab Emirates

They said payment in three working days

Payment came through on the 5th Jan 2024. Im on the Mamopay business. It said settlement date on the 8th Jan 2024. Its already the 12th Jan 2024. I cannot get a hold of anyone on the support line, and nobody is responding on the chat either. This is fraud, they have my money and have not released it yet.

ADVANTAGESDISADVANTAGES

Misleading


12-02-2024

Hilmi
  Oman

I reported a fraudulent transaction and got no response

I reported a fraudulent transaction via email, I also contacted them via chat service and got no response from them. Not even confirmation that they have received my report (other than automatic reply, which for me does not count, I got no human response). I tried to call them, their answering machine asks you if you are an existing customer, if you choose no it hangs up on you. Truly disappointing. I would have expected a fintech company to give better priority for reports of fraud. Now ask your self as a business, if your payment gateway won’t take reports of fraud seriously, will they be able to protect you? Your better off going for PayPal, it just works and they give protection (both ways, for seller and for buyer). If you as normal user can not report a fraudulent charge from a Mamo using client, then you should not trust to use any website that uses Mamo to process your payments, because they have not got your back if something goes wrong. I am willing to change my review if I get my complaints addressed, but so far I am not impressed. I informed them a criminal has used their service to charge me money and they did nothing, not even an offer to investigate the account used for other suspicious activity.

ADVANTAGESDISADVANTAGES

Disappointing Unprofessional Untrustworthy


02-10-2023

Habbib Gaitham
  United Arab Emirates

No fuss, sweet experience, excellent payments option for SMEs!

One of the best things to have happened in the payments space especially for small businesses that often get marginalized. So far excellent product experience and support.

ADVANTAGESDISADVANTAGES

Impressive


30-01-2023

Leith Hamdani
  United Arab Emirates

Business payments designed like a consumer product 💚

Mamo Pay for Business has been a lifeline for our small-business. Most banks and gateways simply would not onboard us due to our size. Mamo supported us when we needed them the most! 🚀

Mamo’s team is always on hand, polite and sensible. Swift and always looking for ways to help. I’m more impressed by the professionalism and quality of the Mamo Pay for Business product and dashboard, while it might be targeted at SMEs their product is light-years apart than most established players.

ADVANTAGESDISADVANTAGES

Efficient


30-01-2023

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Reviews
Ariella Sutton
  United States

Recover Your Lost Funds

After losing 40,000$ to an online scam, I felt completely helpless. I contacted my bank and local authorities, but there was little progress in recovering my money. A friend then recommended Mrs. Melissa Gilbert, and their team handled my case with professionalism and care from the very beginning. They kept me informed throughout the process and, to my surprise, successfully recovered my full funds within just a few days. I’m truly grateful for their support and expertise. I highly recommend their services to anyone dealing with online scams or financial fraud. Contact Details: WhatsApp: +44 (778) 227-6032 Email: [email protected]

ADVANTAGESDISADVANTAGES

Disappointing


25-05-2026

latasha akbar
  Argentina

how i was able to recover my money back.

I faced difficulties withdrawing my funds, and Sonia, my supposed account manager, advised me to invest more, promising that it would resolve the issue. Sensing something was off, I refused her suggestion. The moment I declined, Sonia stopped responding to my messages and calls, leaving me completely in the dark. I was frustrated, worried, and unsure of how to recover my money. That’s when I decided to reach out to LIlo Grace 75 @ gmail ** COM hoping they could help. Their team was professional, responsive, and diligent throughout the process. After thoroughly reviewing my case, they stepped in and took the necessary actions to recover my funds. Thanks to their efforts, I was able to get my money back, which I had feared was lost for good until LIlo Grace 75 @ gmail ** COM gave me the support I needed when I had nowhere else to turn. WhatsApp ‪+1=615=414=15=62.

ADVANTAGESDISADVANTAGES

Advisable

Criminal


13-03-2025

Abhi
  United Arab Emirates

They said payment in three working days

Payment came through on the 5th Jan 2024. Im on the Mamopay business. It said settlement date on the 8th Jan 2024. Its already the 12th Jan 2024. I cannot get a hold of anyone on the support line, and nobody is responding on the chat either. This is fraud, they have my money and have not released it yet.

ADVANTAGESDISADVANTAGES

Misleading


12-02-2024

Hilmi
  Oman

I reported a fraudulent transaction and got no response

I reported a fraudulent transaction via email, I also contacted them via chat service and got no response from them. Not even confirmation that they have received my report (other than automatic reply, which for me does not count, I got no human response). I tried to call them, their answering machine asks you if you are an existing customer, if you choose no it hangs up on you. Truly disappointing. I would have expected a fintech company to give better priority for reports of fraud. Now ask your self as a business, if your payment gateway won’t take reports of fraud seriously, will they be able to protect you? Your better off going for PayPal, it just works and they give protection (both ways, for seller and for buyer). If you as normal user can not report a fraudulent charge from a Mamo using client, then you should not trust to use any website that uses Mamo to process your payments, because they have not got your back if something goes wrong. I am willing to change my review if I get my complaints addressed, but so far I am not impressed. I informed them a criminal has used their service to charge me money and they did nothing, not even an offer to investigate the account used for other suspicious activity.

ADVANTAGESDISADVANTAGES

Disappointing Unprofessional Untrustworthy


02-10-2023

Habbib Gaitham
  United Arab Emirates

No fuss, sweet experience, excellent payments option for SMEs!

One of the best things to have happened in the payments space especially for small businesses that often get marginalized. So far excellent product experience and support.

ADVANTAGESDISADVANTAGES

Impressive


30-01-2023

Leith Hamdani
  United Arab Emirates

Business payments designed like a consumer product 💚

Mamo Pay for Business has been a lifeline for our small-business. Most banks and gateways simply would not onboard us due to our size. Mamo supported us when we needed them the most! 🚀

Mamo’s team is always on hand, polite and sensible. Swift and always looking for ways to help. I’m more impressed by the professionalism and quality of the Mamo Pay for Business product and dashboard, while it might be targeted at SMEs their product is light-years apart than most established players.

ADVANTAGESDISADVANTAGES

Efficient


30-01-2023

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