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Customer Experience

Customer Experience

315 Reviews   •   Average   •   3/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

33%

Great

0%

Average

0%

Poor

47%

Bad

20%

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Description

"Malichè is a fashion brand that focuses on custom and ready to wear wedding dresses. We pride ourselves by offering only exceptional dresses for our special clients. Experience the world of luxury."

Products and Services

Couture wedding and party dresses

Location
Contact Details
  • https://www.malicheofficial.com
  • [email protected]
  • Tamani Arts Building Al Asayel street Buisness Bay Dubai UAE
  • Business Bay
  • Dubai (UAE)
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Reviews

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Latest Reviews
Belle
  Philippines

Not paying salary

Pls. Reach out to us dont just run away give our settlement and pending salary we come here to dubai for better life but you make things difficult we have family that need us you accept clients but you didn’t pay our service but instead you spend luxurious life to a different countries cmon we need our settlement!

ADVANTAGESDISADVANTAGES

Dishonest


01-12-2024

Yara
  Saudi Arabia

Amazing!

I got my wedding dress and I was extremely happy with it! Very professional, helpful, friendly and available at all times!
I would recommend this brand to all brides ❤️❤️❤️ thank you for your great and honest work!

ADVANTAGESDISADVANTAGES

Amazing Attentive Convenient Clean


08-01-2023

Layla
  Saudi Arabia

Avoid her

Save time and go to a reputable designer.
She’s materialistic and fake and her followers on Instagram are fake too.
The number of followers jumped more than 25,000 in no time.

ADVANTAGESDISADVANTAGES

Disappointing Fake


11-11-2022

Layla
  Saudi Arabia

Avoid her

Save time and go to a reputable designer.
She’s materialistic and fake and her followers on Instagram are fake too.
The number of followers jumped more than 25,000 in no time.

ADVANTAGESDISADVANTAGES

Disappointing Fake


06-11-2022

Layla
  Saudi Arabia

Avoid her

Save time and go to a reputable designer.
She’s materialistic and fake and her followers on Instagram are fake too.
The number of followers jumped more than 25,000 in no time.

ADVANTAGESDISADVANTAGES

Disappointing Fake


14-10-2022

Nihad
  Jordan

لا تضيعوا وقتكم

اشتروا فستان جاهز او روحوا لمصمم عربي احسن لكم.

ADVANTAGESDISADVANTAGES

Disappointing


17-06-2022

Nihad
  Jordan

لا تضيعوا وقتكم

اشتروا فستان جاهز او روحوا لمصمم عربي احسن لكم.

ADVANTAGESDISADVANTAGES

Disappointing


15-06-2022

Reem
  Saudi Arabia

Following my the first review

I am the first one to write a review here and that was after the unpleasant experience with this place.
After the review was posted, I received a message from Michelle and the team asking why I gave them a bad review!
She is on top of all of this unaware of shortcomings and the inefficiency of her and the team.
All what they cared about was money..
My requests were answered sometimes but she was overwhelmed with projects and other dresses that she neglected my dress and let her secretary handle everything.
She would promise to call me to decide wether she was gonna add sleeves or not and of course she wouldn’t call back.
At the day I received the dress she was not there to hand it to me nor did she bother to send me a message to ask me if everything is fine.
She was in Dubai and she deliberately lied later that she was not in Dubai on that day.
She did not notice that on the same she posted pictures on Instagram that she was in Dubai.

I can see there are many 5 star reviews from emirates which came up after I wrote the first negative review and they are all mentioning the same thing about the price that it is affordable. I do believe these are fake reviews by her team and friends.

I am pissed that she asked for more money towards the end although the bad result was the result of her own work why would I be charged for extra ?
She also doesn’t have tax return.
And she promised to ship it for free then they asked for more money.
They are unprofessional and rude and all into money.

ADVANTAGESDISADVANTAGES

Dishonest Unpleasant Unprofessional


31-05-2022

Trentona |   Verified
  United Arab Emirates

Affordable!

I was so satisfied with my experience at this place. The staff was so professional and the prices of the wedding dresses are so affordable.

ADVANTAGESDISADVANTAGES

Satisfying Affordable


30-05-2022

Raneem
  United Arab Emirates

Definitely there’s better

I think there are better options for wedding dresses and for more reasonable cost.
Their dresses are not my type.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Expensive


25-05-2022

Slayer |   Verified
  United Arab Emirates

Perfect quality!

The quality of the wedding dresses at this shop is really perfect. Also, their prices are so reasonable.

ADVANTAGESDISADVANTAGES

Perfect Reliable


23-05-2022

Elham
  Syria

Waste of time

Their dresses are considered expensive when you see the quality.
Their service is slow and they gave me a hard time.
I do not recommend them at all !

ADVANTAGESDISADVANTAGES

Well-located

Disappointing Inattentive Incompetent Expensive


17-05-2022

Seeda |   Verified
  United Arab Emirates

Satisfying experience!

I had a very satisfying experience at this place. The wedding dresses provided there are amazing and their prices are so affordable!

ADVANTAGESDISADVANTAGES

Amazing Satisfying Affordable


15-05-2022

Lolia |   Verified
  United Arab Emirates

Perfect prices!

The prices of the wedding dresses provided at this place are really perfect. Also, the staff is so professional and friendly.

ADVANTAGESDISADVANTAGES

Friendly Perfect Professional


08-05-2022

Reem
  Saudi Arabia

I would look for a wedding dress somewhere else

My experience wasn’t the best..It started well in the beginning and I was happy with their service but then Michelle got busy with other clients’ dresses and would not really adhere to my suggestions about the dress.

I sent many messages to her to add or edit something in the dress but when I went there later on, she had not done anything I asked for.
I end up staying in Dubai for 3-4 days until they do alterations and one time my flight back home was at 10 pm and I was supposed to go retry the dress after the alterations we discussed and before going to the airport.
I was surprised that she gave me an appointment at 7 pm because she has a new client coming and her appointment is at 6 ! That was so disrespectful I’m traveling and I have limited time and I wasn’t given priority.

I live in Saudi Arabia I had to go 4 times for fitting and every time I went there something was not complete.

Towards the end they were just caring about money deposit and asking me to submit payments. And they asked for extra charge for something I wanted to be fixed but I refused.

It was not the best experience and I wish there were reviews that I could read before choosing her to design my wedding dress but she blocked reviews everywhere.

As I mentioned to be fair she was sweet in the beginning but then got caught up with other clients and I felt like I was neglected.

Traveling back and forth was tiring and one important point is that she forgets what we agreed on..There has to be a clear contract to avoid misunderstanding.

She promised me to send a sample of the dress before she starts design and it didn’t happen.. We agreed on the price of the dress and shipping was included but then in the end I got a message from here secretary asking for 1000 Derhams for shipping.

I wish I didn’t go there as it was a waste of time and money.

Advice is that there has to be a clear contract on agreements on the dress and shipping and there has to be better time management by Michelle and better communication.
Most importantly she should have more fabric and embroidery samples like other designers because I was barely showed any sample before we started the process of design.

ADVANTAGESDISADVANTAGES

Ordinary Expensive


04-05-2022

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Reviews
Belle
  Philippines

Not paying salary

Pls. Reach out to us dont just run away give our settlement and pending salary we come here to dubai for better life but you make things difficult we have family that need us you accept clients but you didn’t pay our service but instead you spend luxurious life to a different countries cmon we need our settlement!

ADVANTAGESDISADVANTAGES

Dishonest


01-12-2024

Yara
  Saudi Arabia

Amazing!

I got my wedding dress and I was extremely happy with it! Very professional, helpful, friendly and available at all times!
I would recommend this brand to all brides ❤️❤️❤️ thank you for your great and honest work!

ADVANTAGESDISADVANTAGES

Amazing Attentive Convenient Clean


08-01-2023

Layla
  Saudi Arabia

Avoid her

Save time and go to a reputable designer.
She’s materialistic and fake and her followers on Instagram are fake too.
The number of followers jumped more than 25,000 in no time.

ADVANTAGESDISADVANTAGES

Disappointing Fake


11-11-2022

Layla
  Saudi Arabia

Avoid her

Save time and go to a reputable designer.
She’s materialistic and fake and her followers on Instagram are fake too.
The number of followers jumped more than 25,000 in no time.

ADVANTAGESDISADVANTAGES

Disappointing Fake


06-11-2022

Layla
  Saudi Arabia

Avoid her

Save time and go to a reputable designer.
She’s materialistic and fake and her followers on Instagram are fake too.
The number of followers jumped more than 25,000 in no time.

ADVANTAGESDISADVANTAGES

Disappointing Fake


14-10-2022

Nihad
  Jordan

لا تضيعوا وقتكم

اشتروا فستان جاهز او روحوا لمصمم عربي احسن لكم.

ADVANTAGESDISADVANTAGES

Disappointing


17-06-2022

Nihad
  Jordan

لا تضيعوا وقتكم

اشتروا فستان جاهز او روحوا لمصمم عربي احسن لكم.

ADVANTAGESDISADVANTAGES

Disappointing


15-06-2022

Reem
  Saudi Arabia

Following my the first review

I am the first one to write a review here and that was after the unpleasant experience with this place.
After the review was posted, I received a message from Michelle and the team asking why I gave them a bad review!
She is on top of all of this unaware of shortcomings and the inefficiency of her and the team.
All what they cared about was money..
My requests were answered sometimes but she was overwhelmed with projects and other dresses that she neglected my dress and let her secretary handle everything.
She would promise to call me to decide wether she was gonna add sleeves or not and of course she wouldn’t call back.
At the day I received the dress she was not there to hand it to me nor did she bother to send me a message to ask me if everything is fine.
She was in Dubai and she deliberately lied later that she was not in Dubai on that day.
She did not notice that on the same she posted pictures on Instagram that she was in Dubai.

I can see there are many 5 star reviews from emirates which came up after I wrote the first negative review and they are all mentioning the same thing about the price that it is affordable. I do believe these are fake reviews by her team and friends.

I am pissed that she asked for more money towards the end although the bad result was the result of her own work why would I be charged for extra ?
She also doesn’t have tax return.
And she promised to ship it for free then they asked for more money.
They are unprofessional and rude and all into money.

ADVANTAGESDISADVANTAGES

Dishonest Unpleasant Unprofessional


31-05-2022

Trentona |   Verified
  United Arab Emirates

Affordable!

I was so satisfied with my experience at this place. The staff was so professional and the prices of the wedding dresses are so affordable.

ADVANTAGESDISADVANTAGES

Satisfying Affordable


30-05-2022

Raneem
  United Arab Emirates

Definitely there’s better

I think there are better options for wedding dresses and for more reasonable cost.
Their dresses are not my type.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Expensive


25-05-2022

Slayer |   Verified
  United Arab Emirates

Perfect quality!

The quality of the wedding dresses at this shop is really perfect. Also, their prices are so reasonable.

ADVANTAGESDISADVANTAGES

Perfect Reliable


23-05-2022

Elham
  Syria

Waste of time

Their dresses are considered expensive when you see the quality.
Their service is slow and they gave me a hard time.
I do not recommend them at all !

ADVANTAGESDISADVANTAGES

Well-located

Disappointing Inattentive Incompetent Expensive


17-05-2022

Seeda |   Verified
  United Arab Emirates

Satisfying experience!

I had a very satisfying experience at this place. The wedding dresses provided there are amazing and their prices are so affordable!

ADVANTAGESDISADVANTAGES

Amazing Satisfying Affordable


15-05-2022

Lolia |   Verified
  United Arab Emirates

Perfect prices!

The prices of the wedding dresses provided at this place are really perfect. Also, the staff is so professional and friendly.

ADVANTAGESDISADVANTAGES

Friendly Perfect Professional


08-05-2022

Reem
  Saudi Arabia

I would look for a wedding dress somewhere else

My experience wasn’t the best..It started well in the beginning and I was happy with their service but then Michelle got busy with other clients’ dresses and would not really adhere to my suggestions about the dress.

I sent many messages to her to add or edit something in the dress but when I went there later on, she had not done anything I asked for.
I end up staying in Dubai for 3-4 days until they do alterations and one time my flight back home was at 10 pm and I was supposed to go retry the dress after the alterations we discussed and before going to the airport.
I was surprised that she gave me an appointment at 7 pm because she has a new client coming and her appointment is at 6 ! That was so disrespectful I’m traveling and I have limited time and I wasn’t given priority.

I live in Saudi Arabia I had to go 4 times for fitting and every time I went there something was not complete.

Towards the end they were just caring about money deposit and asking me to submit payments. And they asked for extra charge for something I wanted to be fixed but I refused.

It was not the best experience and I wish there were reviews that I could read before choosing her to design my wedding dress but she blocked reviews everywhere.

As I mentioned to be fair she was sweet in the beginning but then got caught up with other clients and I felt like I was neglected.

Traveling back and forth was tiring and one important point is that she forgets what we agreed on..There has to be a clear contract to avoid misunderstanding.

She promised me to send a sample of the dress before she starts design and it didn’t happen.. We agreed on the price of the dress and shipping was included but then in the end I got a message from here secretary asking for 1000 Derhams for shipping.

I wish I didn’t go there as it was a waste of time and money.

Advice is that there has to be a clear contract on agreements on the dress and shipping and there has to be better time management by Michelle and better communication.
Most importantly she should have more fabric and embroidery samples like other designers because I was barely showed any sample before we started the process of design.

ADVANTAGESDISADVANTAGES

Ordinary Expensive


04-05-2022

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