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Customer Experience

Customer Experience

147 Reviews   •   Average   •   3/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

43%

Great

0%

Average

0%

Poor

0%

Bad

57%

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Description

Luxe Premium Holiday Homes L.L.C is a holiday home company in Dubai that offers short-term rentals, as any other 5 star hotels in dubai. We provide a range of luxurious properties located in some of the most sought-after neighborhoods in Dubai, giving guests easy access to the city's top attractions and amenities, such bird khalifa, the Dubai Mall or the the Palm Jumeirah

Products and Services

Luxe Holiday Homes in Dubai is a premium short-term rental Holiday Homes property management company with headquarters in Dubai, United Arab Emirates.

Location
Contact Details
  • https://luxeholidayhomes.ae/
  • +971505736040
  • [email protected]
  • 2 - Arjan, Diamond Business Centre - Office 107 - Al Barsha South - Dubai
  • Al Barsha South
  • Dubai (UAE)
Additional Info

+971 456 679 88

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Reviews

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Latest Reviews
Anthony
  United Kingdom

Very Very Misleading – Just don’t

they will tell you everything is inclusive and on the move-in date they’ll send you a contract, and in this contract every single thing the agent agreed with you on will be different, you’ll even pay before sending the contract. And of course, the contract itself will include so many things that are bullshit

They will never return your deposits as well. Dealing with them is gonna make your life harder

ADVANTAGESDISADVANTAGES

Dishonest Horrible Incompetent Rude Indecent Not Client-oriented


04-06-2026

MOHAMMED USMAN MOOSA
  United Kingdom

Deposit Not Returning too full amount

I rented the apartment for 2 Month from September 2025 to November 2025 before i left the apartment on 21st November i asked they come and check and they did the person checked the apartment said very is okay, they said your deposit will be return within do days after 20 days i started chasing them now they said ADD stuff on which i am now aware like damage i have caused which is not true took the money out of my deposit because i am in UK nothing i can do i will never trust LUX Signature Home .

ADVANTAGESDISADVANTAGES

Competent

Dishonest


16-12-2025

Sweety Nirbhavane
  India

They are scammers and liars of all time.

This company and its employees are fraud. They never return back the deposit after handover. And the apartments they have on their listings vs the actual apartments are totally different, they use fake AI images. Once you go and see the condition of the apartment and furniture is really old and unclean and damaged. When we demand for the cleanliness they want money and about the damaged appliances and furniture they say that it wasn’t damaged before, you did it so we won’t pay back the deposit. So never ever book this company. Save urself from this harassment and bad treatment and use some other platforms to book apartments in Dubai.

ADVANTAGESDISADVANTAGES

Dangerous Dirty Disappointing Dishonest Horrible Inattentive Messy Miserable Misleading Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Nasty


08-07-2025

John
  Germany

Dishonest company, sends ghost cleaning/repair charges even after opening a dispute

Do not believe this scam company. They are being dishonest and will charge you for all kinds of repairs/cleaning for stuff you did not do. REMINDER TO ALWAYS MAKE PHOTOS AND VIDEOS RIGHT AFTER YOU CHECK IN. Airbnb will always give benefit of doubt to the home management company since this is their main revenue stream.

ADVANTAGESDISADVANTAGES

Dishonest


18-04-2024

The villa surpassed our expectations with its breathtaking view and impeccable service. Truly a five-star experience!”
  United Kingdom

Holiday homes Dubai

The villa surpassed our expectations with its breathtaking view and impeccable service. Truly a five-star experience!”

ADVANTAGESDISADVANTAGES

Amazing Competent Credible Delightful Excellent Fantastic Inexpensive Reliable Safe Satisfying Smart Professional Clean Well-located Full Service Decent Tasty


29-02-2024

Mary Alba
  United Arab Emirates

Dubai holiday homes

I had a lovely time staying in Baycentral. Great location as it walking distance to the beach. The unit is clean and well organize. Amazing customer service from the Luxe Holiday Homes staff.

ADVANTAGESDISADVANTAGES

Amazing Attentive Convenient Credible Excellent Fantastic Impressive Perfect Safe Smart Trustworthy Clean Affordable


28-11-2023

Carolina Heslam
  United States

holiday homes in Dubai

This was definitely my best stay in Dubai.
First of all the apartment was really clean and the amenities were great. But most importantly the team and the service was exceptional. Always attentive, always helpful and always kind. I would highly recommend booking your stay with Luxe Premium Holiday Homes as you will not be disappointed.

ADVANTAGESDISADVANTAGES

Amazing Clean


28-11-2023

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Reviews
Anthony
  United Kingdom

Very Very Misleading – Just don’t

they will tell you everything is inclusive and on the move-in date they’ll send you a contract, and in this contract every single thing the agent agreed with you on will be different, you’ll even pay before sending the contract. And of course, the contract itself will include so many things that are bullshit

They will never return your deposits as well. Dealing with them is gonna make your life harder

ADVANTAGESDISADVANTAGES

Dishonest Horrible Incompetent Rude Indecent Not Client-oriented


04-06-2026

MOHAMMED USMAN MOOSA
  United Kingdom

Deposit Not Returning too full amount

I rented the apartment for 2 Month from September 2025 to November 2025 before i left the apartment on 21st November i asked they come and check and they did the person checked the apartment said very is okay, they said your deposit will be return within do days after 20 days i started chasing them now they said ADD stuff on which i am now aware like damage i have caused which is not true took the money out of my deposit because i am in UK nothing i can do i will never trust LUX Signature Home .

ADVANTAGESDISADVANTAGES

Competent

Dishonest


16-12-2025

Sweety Nirbhavane
  India

They are scammers and liars of all time.

This company and its employees are fraud. They never return back the deposit after handover. And the apartments they have on their listings vs the actual apartments are totally different, they use fake AI images. Once you go and see the condition of the apartment and furniture is really old and unclean and damaged. When we demand for the cleanliness they want money and about the damaged appliances and furniture they say that it wasn’t damaged before, you did it so we won’t pay back the deposit. So never ever book this company. Save urself from this harassment and bad treatment and use some other platforms to book apartments in Dubai.

ADVANTAGESDISADVANTAGES

Dangerous Dirty Disappointing Dishonest Horrible Inattentive Messy Miserable Misleading Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Nasty


08-07-2025

John
  Germany

Dishonest company, sends ghost cleaning/repair charges even after opening a dispute

Do not believe this scam company. They are being dishonest and will charge you for all kinds of repairs/cleaning for stuff you did not do. REMINDER TO ALWAYS MAKE PHOTOS AND VIDEOS RIGHT AFTER YOU CHECK IN. Airbnb will always give benefit of doubt to the home management company since this is their main revenue stream.

ADVANTAGESDISADVANTAGES

Dishonest


18-04-2024

The villa surpassed our expectations with its breathtaking view and impeccable service. Truly a five-star experience!”
  United Kingdom

Holiday homes Dubai

The villa surpassed our expectations with its breathtaking view and impeccable service. Truly a five-star experience!”

ADVANTAGESDISADVANTAGES

Amazing Competent Credible Delightful Excellent Fantastic Inexpensive Reliable Safe Satisfying Smart Professional Clean Well-located Full Service Decent Tasty


29-02-2024

Mary Alba
  United Arab Emirates

Dubai holiday homes

I had a lovely time staying in Baycentral. Great location as it walking distance to the beach. The unit is clean and well organize. Amazing customer service from the Luxe Holiday Homes staff.

ADVANTAGESDISADVANTAGES

Amazing Attentive Convenient Credible Excellent Fantastic Impressive Perfect Safe Smart Trustworthy Clean Affordable


28-11-2023

Carolina Heslam
  United States

holiday homes in Dubai

This was definitely my best stay in Dubai.
First of all the apartment was really clean and the amenities were great. But most importantly the team and the service was exceptional. Always attentive, always helpful and always kind. I would highly recommend booking your stay with Luxe Premium Holiday Homes as you will not be disappointed.

ADVANTAGESDISADVANTAGES

Amazing Clean


28-11-2023

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