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Customer Experience

Customer Experience

275 Reviews   •   Excellent   •   5/5


ADVANTAGESDISADVANTAGES
Amazing Attentive Friendly Perfect Reliable Satisfying Clean Well-located Affordable Decent Tasty
Disappointing Horrible


Excellent

91%

Great

0%

Average

0%

Poor

0%

Bad

9%

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Description

Our story began over two decades ago in 1996 when we opened our first ever store in Woollahra, Sydney. With a gourmet grocery, Sydney’s first ever walk-in cheese room and a cafe serving fresh world cuisine with an Aussie twist, we quickly became the place to be seen for Sydney’s breakfasting crowd. And before we knew it, the news of our lazy brunches and mean flat whites was spreading far and wide.

Products and Services
  • Cafe & Restaurant
  • Groceries
Location
  • jones the grocer Dusit Thani Hotel - DIFC - Dubai - United Arab Emirates

Contact Details
  • https://www.jonesthegrocer.com
  • +97143174457
  • [email protected]
  • Dusit Thani Hotel ,133 Sheikh Zayed Road,DIFC Dubai United Arab Emirates
  • Dubai International Financial Centre (DIFC)
  • Dubai (UAE)
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Reviews

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Latest Reviews
Corinne Rebello
  United Arab Emirates

Regarding our meal on Friday the 30th of June .

It has always been great at Jones the Grocer,

I would like to bring to your notice that the quality has gone done terribly at your Dubai Mall restaurant. On Friday the 30th we had gone for lunch. My daughter ordered a soup before her meal and I ordered a cranberry, brie baguette which has a salad at the side. it was extremely disgusting to see that there was mould, fungus on my daughter’s slice of bread and my salad was full of rotten leaves which I did bring to our server’s notice. The manager just came and apologised. Please pull your socks up or you guys would have great trouble if it was somebody else. They would have brought the roof down.
Please check with Mariam our server who was very nice and the manager who seemed like it was okay to dish out a horrendous meal to us. I even asked your manager if your chef was asleep. Please look into the matter it’s bad for your restaurant.

ADVANTAGESDISADVANTAGES

Disappointing Horrible


02-07-2023

Raquella |   Verified
  United Arab Emirates

Very tasty!

The food platters served at this restaurant are very tasty and fresh. Also, their prices are so reasonable.

ADVANTAGESDISADVANTAGES

Affordable Tasty


30-03-2022

Rajvrishna |   Verified
  United Arab Emirates

Extremely perfect!

I was so satisfied with my experience at this restaurant. The service was amazing and the food was very delicious and fresh! Totally recommended!

ADVANTAGESDISADVANTAGES

Amazing Perfect Tasty


02-03-2022

Krizzina |   Verified
  United Arab Emirates

More than amazing!

I was so satisfied with my experience at this restaurant. The service was more than amazing and the food was so fresh and tasty! Strongly recommended!

ADVANTAGESDISADVANTAGES

Amazing Satisfying Tasty


10-02-2022

Shamim |   Verified
  United Arab Emirates

Satisfying

My experience here in this restaurant was fantastic since the meal I tried was delicious, and the staff was polite and provided excellent service.

ADVANTAGESDISADVANTAGES

Attentive Clean


30-09-2021

Halo |   Verified
  United Arab Emirates

Friendly

My experience here in this restaurant was great as the food I have tried here was yum and the staffs there were friendly and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Satisfying Tasty


15-07-2021

Jonathan |   Verified
  United Arab Emirates

Pleasant

I have visited here it was perfect the food was yum and location is convenient and the ambiance was perfect and pleasant.

ADVANTAGESDISADVANTAGES

Perfect Well-located


06-07-2021

Stephanie |   Verified
  United Arab Emirates

Fast

My experience here in this restaurant was perfect, as the food was savory and staffs there were decent and fast in serving the order.

ADVANTAGESDISADVANTAGES

Perfect Decent


28-06-2021

Sudipta |   Verified
  United Arab Emirates

Perfect staff!

I would always love to recommend this restaurant as the food is very delicious and the staff is all the time attentive and professional. Such a satisfying experience!

ADVANTAGESDISADVANTAGES

Perfect Satisfying


28-06-2021

Demi |   Verified
  United Arab Emirates

Amazing

I have tried this restaurant, the food was amazing and services provided by them are outstanding, staffs were attentive and friendly.

ADVANTAGESDISADVANTAGES

Attentive Friendly


27-06-2021

Jitendra |   Verified
  United Arab Emirates

Reliable

My experience with this restaurant was really so reliable. I would always come back again here as the food was really perfect and the staff was extremely amazing!

ADVANTAGESDISADVANTAGES

Amazing Perfect Reliable


27-06-2021

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Reviews
Corinne Rebello
  United Arab Emirates

Regarding our meal on Friday the 30th of June .

It has always been great at Jones the Grocer,

I would like to bring to your notice that the quality has gone done terribly at your Dubai Mall restaurant. On Friday the 30th we had gone for lunch. My daughter ordered a soup before her meal and I ordered a cranberry, brie baguette which has a salad at the side. it was extremely disgusting to see that there was mould, fungus on my daughter’s slice of bread and my salad was full of rotten leaves which I did bring to our server’s notice. The manager just came and apologised. Please pull your socks up or you guys would have great trouble if it was somebody else. They would have brought the roof down.
Please check with Mariam our server who was very nice and the manager who seemed like it was okay to dish out a horrendous meal to us. I even asked your manager if your chef was asleep. Please look into the matter it’s bad for your restaurant.

ADVANTAGESDISADVANTAGES

Disappointing Horrible


02-07-2023

Raquella |   Verified
  United Arab Emirates

Very tasty!

The food platters served at this restaurant are very tasty and fresh. Also, their prices are so reasonable.

ADVANTAGESDISADVANTAGES

Affordable Tasty


30-03-2022

Rajvrishna |   Verified
  United Arab Emirates

Extremely perfect!

I was so satisfied with my experience at this restaurant. The service was amazing and the food was very delicious and fresh! Totally recommended!

ADVANTAGESDISADVANTAGES

Amazing Perfect Tasty


02-03-2022

Krizzina |   Verified
  United Arab Emirates

More than amazing!

I was so satisfied with my experience at this restaurant. The service was more than amazing and the food was so fresh and tasty! Strongly recommended!

ADVANTAGESDISADVANTAGES

Amazing Satisfying Tasty


10-02-2022

Shamim |   Verified
  United Arab Emirates

Satisfying

My experience here in this restaurant was fantastic since the meal I tried was delicious, and the staff was polite and provided excellent service.

ADVANTAGESDISADVANTAGES

Attentive Clean


30-09-2021

Halo |   Verified
  United Arab Emirates

Friendly

My experience here in this restaurant was great as the food I have tried here was yum and the staffs there were friendly and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Satisfying Tasty


15-07-2021

Jonathan |   Verified
  United Arab Emirates

Pleasant

I have visited here it was perfect the food was yum and location is convenient and the ambiance was perfect and pleasant.

ADVANTAGESDISADVANTAGES

Perfect Well-located


06-07-2021

Stephanie |   Verified
  United Arab Emirates

Fast

My experience here in this restaurant was perfect, as the food was savory and staffs there were decent and fast in serving the order.

ADVANTAGESDISADVANTAGES

Perfect Decent


28-06-2021

Sudipta |   Verified
  United Arab Emirates

Perfect staff!

I would always love to recommend this restaurant as the food is very delicious and the staff is all the time attentive and professional. Such a satisfying experience!

ADVANTAGESDISADVANTAGES

Perfect Satisfying


28-06-2021

Demi |   Verified
  United Arab Emirates

Amazing

I have tried this restaurant, the food was amazing and services provided by them are outstanding, staffs were attentive and friendly.

ADVANTAGESDISADVANTAGES

Attentive Friendly


27-06-2021

Jitendra |   Verified
  United Arab Emirates

Reliable

My experience with this restaurant was really so reliable. I would always come back again here as the food was really perfect and the staff was extremely amazing!

ADVANTAGESDISADVANTAGES

Amazing Perfect Reliable


27-06-2021

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