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Customer Experience

Customer Experience

50 Reviews   •   Excellent   •   5/5


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Description

We exceed expectations, every time!

Since our launch in 2005, we have become global leaders within the executive aviation industry. We have built a reputation of delivering excellent trip planning solutions perfectly paired with our global network of strategically located Operation Centers, along with our FBOs and collaborative locations all around the world.

We deliver our promise of excellence through our strong values and belief in providing a quality service. We achieve this by ensuring that everyone within the company lives and breathes our core values:

We are diverse
We understand that people are all very different and come from different backgrounds, which is why we ensure that our team is just as diverse to meet our customers’ needs.

We offer quality
We understand that our customers seek our consistent levels of services which is why we offer professional courtesy and the highest level of service at all times.

We seek out knowledge
We understand that without growth, training, and development we cannot maintain our high standards, which is why we offer our talented staff with learning opportunities.

We know we are accountable
We understand and study all possible options before making our decisions, then we ensure our actions are carried out to perfection.

We ensure safety
We understand that we need to take all precautions that will ensure that all passengers, crew members and the aircraft are protected at all times.

We promote sustainability
We understand that changes must be made to protect our environment, which is why we work to decrease our impact on the Earth.

Products and Services
  • 24/7 operations
  • Aircraft parking in front of Jetex terminal
  • Airport parking facilities
  • Catering arrangements
  • Concierge
  • Crew accommodation arrangements
  • Crew and VIP passenger transportation
  • Crew lounge
  • Direct ramp access
  • Entry and landing permits
  • Executive lounge
  • Executive terminal services
  • FBO customs and immigration
  • Flight planning, weather briefing and NOTAMs
  • Fuel arrangements
  • Full dispatch package
  • Ground handling and GSE services
  • Hangarage
  • Meeting rooms
  • Multilingual staff
  • Private car parking facilities
  • Security services
  • Shower facilities
  • OMDW Airport Information
Location
Contact Details
  • https://www.jetex.com/
  • +97142124000
  • [email protected]
  • 06EA Dubai International Airport P.O. Box 54698 Dubai United Arab Emirates
  • Dubai International Airport
  • Dubai (UAE)
Additional Info

Phone: +97142124900
Fax: +97142124999
Fax: +97142124950
Address:
Dubai South
Jetex FBO Terminal
P.O. Box 54698
Dubai
United Arab Emirates

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Reviews

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Latest Reviews
Sayeera |   Verified
  United Arab Emirates

Good

This company’s private planes are of excellent quality and are reasonably priced. I tried them once and I would love to recommend them to anyone who needs the perfect jet at an amazing price.

ADVANTAGESDISADVANTAGES

Amazing Fast


31-05-2022

Hilbert |   Verified
  United Arab Emirates

Perfect!

The private jets offered by this company are of perfect quality and price as well. I tried them once and I would love to recommend them to anyone who needs the perfect jet at an amazing price.

ADVANTAGESDISADVANTAGES

Amazing Perfect


11-05-2021

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Reviews
Sayeera |   Verified
  United Arab Emirates

Good

This company’s private planes are of excellent quality and are reasonably priced. I tried them once and I would love to recommend them to anyone who needs the perfect jet at an amazing price.

ADVANTAGESDISADVANTAGES

Amazing Fast


31-05-2022

Hilbert |   Verified
  United Arab Emirates

Perfect!

The private jets offered by this company are of perfect quality and price as well. I tried them once and I would love to recommend them to anyone who needs the perfect jet at an amazing price.

ADVANTAGESDISADVANTAGES

Amazing Perfect


11-05-2021

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