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Customer Experience

Customer Experience

253 Reviews   •   Great   •   4/5


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Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

82%

Great

0%

Average

0%

Poor

0%

Bad

18%

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Description

THERE ARE MANY COMPANIES IN THE WORLD THAT HAVE A LONG HISTORY AND TREASURE OLD TRADITIONS. OUR HISTORY STARTS TODAY, BUT WE CAN ASSURE YOU THAT IT IS COMMENSURATE WITH CENTURIES OF TRADITIONS.

IMPERIAL PREMIUM RENT A CAR was founded in 2014 in the United Arab Emirates with its headquarters in Dubai. The choice of this city was not incidental. Dubai today is not just one of the largest metropolises on the planet, but primarily it is the cultural environment where one can fulfil his most venturesome dreams. We’d like to particularly stress here that IMPERIAL PREMIUM RENT A CAR company becomes the continue of the dream and aspires to the grandeur of deeds that can make the world at least a little bit better.

Classical English style in everything that related to the quality of life can be described by a blend of conservatism, aristocratism and modesty. It is usually the choice of wealthy solid people, connoisseurs of comfort and family traditions.

Aristocratism manifests in everything that relates to the services provided by us in the spirit of the Victorian era: from classical samples of unique English cars and up to the decent, in the best traditions of the British Empire, serving in the style of “Butler” , which during the reign of Queen Victoria was brought to perfection.

Once you become our customer, you will find yourself in the midst of a different lifestyle and cultural dimension, almost as a royalty, every minute feeling the reverential honour of “subjects” and the undisguised admiration of people around you

Products and Services
  • Transfer Services
Contact Details
  • https://www.imperial-rac.com/
  • +97142775981
  • [email protected]
  • Office 302 Building 2 Bay Square Business Bay Dubai United Arab Emirates
  • Business Bay
  • Dubai (UAE)
Additional Info

Phone : +971526857777
Phone: +971526897777
Fax: +97142776012

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Reviews

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Latest Reviews
PRISCILLA
  United States

AVOID COMPANY

DO NOT RENT FROM THIS COMPANY. WILL NOT RETURN YOUR SECURITY DEPOSIT EVEN AFTER THE ‘ALLOTTED TIME FRAME’ . Full amount is charged up front, including security deposit. Per their ‘terms’ return of security deposit to occur 30-45 days from return of rental – we rented in January and it is now July. Unless you want to be out an additional couple thousand dollars, don’t bother. Multiple attempts have been made to reach the merchant and they have altogether stopped responding. There are many 5 star reviews – but none of them account for past a month of the rental period. While the car was in great condition and clean when we received and returned it- it has been an absolute headache dealing with this. What is unfortunate is we are now finding other consumers with similar issues dating back to 2019.

ADVANTAGESDISADVANTAGES


26-07-2022

Frank |   Verified
  United Arab Emirates

Fantastic

This is a company that I would enthusiastically suggest to anyone. Their services are top-notch, and their pricing are really fair.

ADVANTAGESDISADVANTAGES

Amazing Helpful


31-05-2022

Shadha |   Verified
  United Arab Emirates

Decent

This company is one that I would gladly recommend to anyone. Their services are top-notch, and their pricing are really fair.

ADVANTAGESDISADVANTAGES

Amazing Delightful


30-05-2022

Fareem |   Verified
  United Arab Emirates

Delightful

I would gladly recommend this company to anyone. Their services are excellent, and their prices are very reasonable.

ADVANTAGESDISADVANTAGES

Fantastic Clean


25-04-2022

Maisy |   Verified
  United Arab Emirates

Perfect services!

I would always love to recommend this company. The services provided by them are perfect and their prices are so affordable.

ADVANTAGESDISADVANTAGES

Perfect Affordable


11-04-2022

Khalid Hamam
  Saudi Arabia

Very Bad Commitment

The guy answering the phone was very unprofessional

Not coming back to us with confirmation after 3 follow up

Not polite

Saying very bad words

ADVANTAGESDISADVANTAGES

Miserable Rude Terrible Repulsive


27-02-2022

Giovanni |   Verified
  United Arab Emirates

Satisfied

I have visited them to know more about the transfer services they were really helpful and delivered excellent customer care services, I am satisfied.

ADVANTAGESDISADVANTAGES

Excellent Helpful


08-02-2022

Silia |   Verified
  United Arab Emirates

More than amazing!

I would always love to recommend this perfect company. The services provided by them are extremely amazing and their prices are so affordable as well.

ADVANTAGESDISADVANTAGES

Amazing Affordable


07-11-2021

Kayden |   Verified
  United Arab Emirates

Great

I have contacted them as I want to know more about their transfer services and my experience with them was great as they here helpful and their customer services were satisfying.

ADVANTAGESDISADVANTAGES

Helpful Satisfying


18-08-2021

Aron |   Verified
  United Arab Emirates

Reliable

I have visited at their office that staffs were friendly and efficient and provide you the best according to your needs, I really appreciate their efforts.

ADVANTAGESDISADVANTAGES

Efficient Friendly


02-05-2021

Camden |   Verified
  United Arab Emirates

The best transfer service

I took their transfer service from Dubai airport to my home. The transfer service fee was affordable and the driver was very polite. Recommended!

ADVANTAGESDISADVANTAGES

Affordable Decent


02-05-2021

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Reviews
PRISCILLA
  United States

AVOID COMPANY

DO NOT RENT FROM THIS COMPANY. WILL NOT RETURN YOUR SECURITY DEPOSIT EVEN AFTER THE ‘ALLOTTED TIME FRAME’ . Full amount is charged up front, including security deposit. Per their ‘terms’ return of security deposit to occur 30-45 days from return of rental – we rented in January and it is now July. Unless you want to be out an additional couple thousand dollars, don’t bother. Multiple attempts have been made to reach the merchant and they have altogether stopped responding. There are many 5 star reviews – but none of them account for past a month of the rental period. While the car was in great condition and clean when we received and returned it- it has been an absolute headache dealing with this. What is unfortunate is we are now finding other consumers with similar issues dating back to 2019.

ADVANTAGESDISADVANTAGES


26-07-2022

Frank |   Verified
  United Arab Emirates

Fantastic

This is a company that I would enthusiastically suggest to anyone. Their services are top-notch, and their pricing are really fair.

ADVANTAGESDISADVANTAGES

Amazing Helpful


31-05-2022

Shadha |   Verified
  United Arab Emirates

Decent

This company is one that I would gladly recommend to anyone. Their services are top-notch, and their pricing are really fair.

ADVANTAGESDISADVANTAGES

Amazing Delightful


30-05-2022

Fareem |   Verified
  United Arab Emirates

Delightful

I would gladly recommend this company to anyone. Their services are excellent, and their prices are very reasonable.

ADVANTAGESDISADVANTAGES

Fantastic Clean


25-04-2022

Maisy |   Verified
  United Arab Emirates

Perfect services!

I would always love to recommend this company. The services provided by them are perfect and their prices are so affordable.

ADVANTAGESDISADVANTAGES

Perfect Affordable


11-04-2022

Khalid Hamam
  Saudi Arabia

Very Bad Commitment

The guy answering the phone was very unprofessional

Not coming back to us with confirmation after 3 follow up

Not polite

Saying very bad words

ADVANTAGESDISADVANTAGES

Miserable Rude Terrible Repulsive


27-02-2022

Giovanni |   Verified
  United Arab Emirates

Satisfied

I have visited them to know more about the transfer services they were really helpful and delivered excellent customer care services, I am satisfied.

ADVANTAGESDISADVANTAGES

Excellent Helpful


08-02-2022

Silia |   Verified
  United Arab Emirates

More than amazing!

I would always love to recommend this perfect company. The services provided by them are extremely amazing and their prices are so affordable as well.

ADVANTAGESDISADVANTAGES

Amazing Affordable


07-11-2021

Kayden |   Verified
  United Arab Emirates

Great

I have contacted them as I want to know more about their transfer services and my experience with them was great as they here helpful and their customer services were satisfying.

ADVANTAGESDISADVANTAGES

Helpful Satisfying


18-08-2021

Aron |   Verified
  United Arab Emirates

Reliable

I have visited at their office that staffs were friendly and efficient and provide you the best according to your needs, I really appreciate their efforts.

ADVANTAGESDISADVANTAGES

Efficient Friendly


02-05-2021

Camden |   Verified
  United Arab Emirates

The best transfer service

I took their transfer service from Dubai airport to my home. The transfer service fee was affordable and the driver was very polite. Recommended!

ADVANTAGESDISADVANTAGES

Affordable Decent


02-05-2021

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