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Customer Experience

Customer Experience

170 Reviews   •   Bad   •   1/5


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Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

10%

Great

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Average

0%

Poor

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Bad

90%

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Description

IGP UAE stands out as a prominent online gift delivery company in the UAE, dedicated to enhancing the gifting experience. Our extensive selection includes vibrant floral arrangements, luxury gift hampers, personalized gifts, custom cakes, plants, and thoughtfully curated gourmet hampers. We have the perfect offering for every celebration shared with your dear ones. Shop here at your IGP UAE - Online Gift Shop for Personalized Gifts, Cakes, and Flowers in Dubai and across UAE. Avail same day and midnight delivery as well. Free shipping is also available.

Products and Services

IGP UAE specializes in providing a comprehensive array of top-tier products and services tailored to meet the unique gifting needs of individuals and businesses alike. Our main offerings encompass an extensive selection of personalized gifts, ranging from exquisite corporate gift options to bespoke promotional items. With a commitment to quality and creativity, we take pride in delivering a diverse range of unique and thoughtful gifts, ensuring that each item is meticulously crafted to make every occasion truly special. From customized corporate presents to one-of-a-kind personalized products, IGP UAE is dedicated to providing innovative solutions that leave a lasting impression and elevate the art of gifting to new heights.

Location
  • IGP Dubai: Flowers, Cakes & Personalized Gifts - Umm Suqeim Street - Dubai - United Arab Emirates

Contact Details
  • https://ae.igp.com/
  • +9714204-9433
  • [email protected]
  • Warehouse - 10 Umm Suqeim St - Al Quoz - Al Quoz Industrial Area 3 - Dubai - United Arab Emirates
  • Al Quoz Industrial Area 3
  • Dubai (UAE)
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Reviews

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Latest Reviews
Charles C
  United Arab Emirates

Incompetent

Bad customer service, flowers were not even fresh and they deliver 2hrs AFTER scheduled time

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Incompetent


07-08-2026

Aaida Majid
  Tanzania

Absolute Scam Ruined Birthday Gift & Pathetic Support

Avoid this company! I ordered a birthday arrangement for my best friend, and the bouquet delivered was pathetic and under-filled. It was deeply embarrassing.
When I complained with photographic proof, they promised to check with quality control and then completely ignored me for 13 days. I had to chase them down myself, only to receive a generic rejection email claiming the flowers were correct. Their QC team is completely blind.
To insult me further, they offered a 15% voucher. Why would I spend more money with a scam company that refuses to fix an obvious mistake? Save your money. I am discouraging everyone I know from ever using them.

ADVANTAGESDISADVANTAGES

Dishonest Misleading Ridiculous Scam Unprofessional Unreliable Not Client-oriented




25-06-2026

MOHAMED KHEFIFI
  United Arab Emirates

throw my order somewhere and mention in website that delivered

Scam!!! i order a pack for wife’s birthday.
after hours of waiting, they change state to delivered and no one answer at phone

ADVANTAGESDISADVANTAGES

Dangerous Dishonest Fake Fraudulent Horrible Scam Unreliable



07-12-2025

Oana Popescu
  United Arab Emirates

💫💫💫💫💫

I highly recommend, impeccable product and impeccable delivery!

ADVANTAGESDISADVANTAGES

Advisable Amazing Fast Professional


11-11-2025

Julie
  United Arab Emirates

Scam – Avoid this company at all costs

IGP uae is a scam. They will take your moeny, charge extra for delivery. They will pretend to follow your order via their chat. There is always someone answering your messages, but dont be fooled, you will never receive your order. Avoid them at all cost!

ADVANTAGESDISADVANTAGES

Criminal Dishonest Fraudulent Misleading Scam Terrible Untrustworthy Indecent


21-06-2025

Vera
  United Arab Emirates

Scam

The experience was a complete letdown. They confirmed my order, only to cancel it shortly after without any proper explanation. The worst part? They are refusing to process the refund immediately, even though they canceled the order themselves.

Now I’m stuck waiting for my money back while getting zero assistance or accountability from their customer service. This is completely unacceptable and feels like a scam. Avoid this site unless you enjoy wasting time and chasing your own money.

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Misleading Scam Terrible Unpleasant Unreliable Untrustworthy


02-05-2025

Vera
  United Arab Emirates

Out of Stock – Unavailable

This company is a joke. Don’t trust their website. Don’t believe their confirmations. Don’t waste your time or money. They’ll lie to your face, string you along, and cancel whenever they feel like it.

ADVANTAGESDISADVANTAGES

Scam


02-05-2025

Rachel
  Nepal

Worst customer service!!!

I had to recieve the packagae on 14th February. Its already been 24 hours I haven’t received. And i have been calling them again and again for cancellation. They don’t pick up the call unless you call them 5-10 times and that as well you need to wait for 10 minutes. And again even if they pick up the call they will ask you to send the mail which they donot respond at all.

Complete joke of the customer service!!! Stay far from this terrible company!

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Horrible Inattentive Messy Terrible Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


15-02-2025

Kevin
  France

Avoid this company at all costs – they are a scam!

I placed an order, selected a delivery slot, and even paid extra for delivery. Yet, 24 hours later, my order still hasn’t arrived. Their customer service is a complete joke – they don’t reply to emails or WhatsApp messages. The only way to reach them is by phone, and even then, you have to call five times and wait 10 minutes just to speak to someone. When they finally pick up, they just give empty promises, saying the delivery is on the way and that they’ll call back with updates. Of course, no one ever does.

This company is an absolute disgrace. Do yourself a favor and stay far away from them. They are nothing but thieves!

ADVANTAGESDISADVANTAGES

Dishonest Incompetent Scam Terrible Unprofessional Not Client-oriented


14-02-2025

Hashim
  United Arab Emirates

Big disappointment

Their delivery time is untrusted,don’t rely on their delivery time. They will disappoint 😞 you

ADVANTAGESDISADVANTAGES

Disappointing Incompetent Misleading Unreliable Untrustworthy


16-02-2024

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Reviews
Charles C
  United Arab Emirates

Incompetent

Bad customer service, flowers were not even fresh and they deliver 2hrs AFTER scheduled time

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Incompetent


07-08-2026

Aaida Majid
  Tanzania

Absolute Scam Ruined Birthday Gift & Pathetic Support

Avoid this company! I ordered a birthday arrangement for my best friend, and the bouquet delivered was pathetic and under-filled. It was deeply embarrassing.
When I complained with photographic proof, they promised to check with quality control and then completely ignored me for 13 days. I had to chase them down myself, only to receive a generic rejection email claiming the flowers were correct. Their QC team is completely blind.
To insult me further, they offered a 15% voucher. Why would I spend more money with a scam company that refuses to fix an obvious mistake? Save your money. I am discouraging everyone I know from ever using them.

ADVANTAGESDISADVANTAGES

Dishonest Misleading Ridiculous Scam Unprofessional Unreliable Not Client-oriented




25-06-2026

MOHAMED KHEFIFI
  United Arab Emirates

throw my order somewhere and mention in website that delivered

Scam!!! i order a pack for wife’s birthday.
after hours of waiting, they change state to delivered and no one answer at phone

ADVANTAGESDISADVANTAGES

Dangerous Dishonest Fake Fraudulent Horrible Scam Unreliable



07-12-2025

Oana Popescu
  United Arab Emirates

💫💫💫💫💫

I highly recommend, impeccable product and impeccable delivery!

ADVANTAGESDISADVANTAGES

Advisable Amazing Fast Professional


11-11-2025

Julie
  United Arab Emirates

Scam – Avoid this company at all costs

IGP uae is a scam. They will take your moeny, charge extra for delivery. They will pretend to follow your order via their chat. There is always someone answering your messages, but dont be fooled, you will never receive your order. Avoid them at all cost!

ADVANTAGESDISADVANTAGES

Criminal Dishonest Fraudulent Misleading Scam Terrible Untrustworthy Indecent


21-06-2025

Vera
  United Arab Emirates

Scam

The experience was a complete letdown. They confirmed my order, only to cancel it shortly after without any proper explanation. The worst part? They are refusing to process the refund immediately, even though they canceled the order themselves.

Now I’m stuck waiting for my money back while getting zero assistance or accountability from their customer service. This is completely unacceptable and feels like a scam. Avoid this site unless you enjoy wasting time and chasing your own money.

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Misleading Scam Terrible Unpleasant Unreliable Untrustworthy


02-05-2025

Vera
  United Arab Emirates

Out of Stock – Unavailable

This company is a joke. Don’t trust their website. Don’t believe their confirmations. Don’t waste your time or money. They’ll lie to your face, string you along, and cancel whenever they feel like it.

ADVANTAGESDISADVANTAGES

Scam


02-05-2025

Rachel
  Nepal

Worst customer service!!!

I had to recieve the packagae on 14th February. Its already been 24 hours I haven’t received. And i have been calling them again and again for cancellation. They don’t pick up the call unless you call them 5-10 times and that as well you need to wait for 10 minutes. And again even if they pick up the call they will ask you to send the mail which they donot respond at all.

Complete joke of the customer service!!! Stay far from this terrible company!

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Horrible Inattentive Messy Terrible Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


15-02-2025

Kevin
  France

Avoid this company at all costs – they are a scam!

I placed an order, selected a delivery slot, and even paid extra for delivery. Yet, 24 hours later, my order still hasn’t arrived. Their customer service is a complete joke – they don’t reply to emails or WhatsApp messages. The only way to reach them is by phone, and even then, you have to call five times and wait 10 minutes just to speak to someone. When they finally pick up, they just give empty promises, saying the delivery is on the way and that they’ll call back with updates. Of course, no one ever does.

This company is an absolute disgrace. Do yourself a favor and stay far away from them. They are nothing but thieves!

ADVANTAGESDISADVANTAGES

Dishonest Incompetent Scam Terrible Unprofessional Not Client-oriented


14-02-2025

Hashim
  United Arab Emirates

Big disappointment

Their delivery time is untrusted,don’t rely on their delivery time. They will disappoint 😞 you

ADVANTAGESDISADVANTAGES

Disappointing Incompetent Misleading Unreliable Untrustworthy


16-02-2024

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