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Customer Experience

Customer Experience

322 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Convenient Credible Efficient Fantastic Fast Friendly Helpful Honest Knowledgeable Outstanding Perfect Reliable Satisfying Trustworthy Unique Professional Affordable Full Service
Dangerous Disappointing Dishonest Fraudulent Horrible Inattentive Incompetent Messy Misleading Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Untrustworthy Indecent Not Client-oriented


Excellent

64%

Great

7%

Average

0%

Poor

7%

Bad

21%

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Description

HealthHub is a hub for continuous care. We provide accessible, integrated health management supported by smart solutions in a casual, happy and insight-driven environment. With a family doctor who knows you, knows your medical history, who you can ask anything and who is always just a message away you have a true family doctor.

Products and Services
  • Anesthesiology
  • Cardiology
  • COVID-19 Drive Through Station
  • COVID-19 PCR Test for Abu Dhabi Travelers
  • COVID-19 PCR Test in Dubai
  • COVID-19 PCR Test in Jebel Ali, Dubai
  • COVID-19 Vaccine
  • Dentistry
  • Dermatology
  • Endocrinology
  • ENT
  • Family Medicine
  • Gastroenterology
  • General Medicine
  • General Surgery
  • Internal Medicine
  • Neurosurgery
  • Obstetrics & Gynaecology
  • Ophthalmology
  • Orthopaedics
  • Paediatrics and Neonatology
  • Pathology
  • Pulmonology
  • Radiology
  • Urology
Contact Details
  • https://www.healthhubalfuttaim.com
  • +97145967100
  • [email protected]
  • Festival City Mall Ground Floor Opposite IKEA Dubai United Arab Emirates
  • Dubai Festival City
  • Dubai (UAE)
Social Networks
Additional Info

Other branches:

HealthHub Al Karama: Ground Floor, Al Kifaf Mansion, 11th Street, No. 5, Karama, Dubai
Sat to Thurs: 8AM to 10PM, Friday: 1:30PM to 10PM (+97145967120)

HealthHub Al Qusais: Ground Floor, Manazel Deira Building, Al Nahda Street, Al Qusais 2, Dubai
Sat to Thurs: 8AM to 11PM, Friday: 8AM to 12PM & 5PM to 9PM (+97142040400)

HealthHub Al Nahda: Ground Floor, Essa Saleh Al Gurg Building, Amman Street, Al Nahda 2, Dubai
Sat to Thurs: 9AM to 9PM, Friday: Closed (+97145967355)

HealthHub Al Warqa: Mushroom Building No. 3, Al Warqa 1, Dubai
Sat to Thurs: 9AM to 9PM, Friday: 1PM to 9PM (+97142186222)

HealthHub Discovery Gardens: Zen cluster, Building No. 6, Street 1A, Discovery Gardens, Dubai
Sat to Thurs: 8AM to 10PM, Friday: 2PM to 10PM (+97143645200)

HealthHub Silicon Oasis: Lynx Tower, No. G 06, Silicon Oasis, Dubai
Everyday: 8AM to 11PM (+97143057300)

HealthHub International City: Warsan Building, Opposite T01 Spain Cluster, International City, Dubai
Sat to Thurs: 7AM to 10PM, Friday: 7AM to 7PM (+97145714100)

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Reviews

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Latest Reviews
Mainul Islam
  Bangladesh

Dr.lubna malek

Dr Luba malek , she is professional her work ,very good and active doctor,friendly she knows very well to care her patients, amazing
Thanks doctor

ADVANTAGESDISADVANTAGES

Friendly Helpful Honest Knowledgeable Outstanding Professional


20-04-2024

S Prabhu
  United Arab Emirates

Cannot connect with hospital staff for emergency. Call center is inefficient.

I called 4 times to call center to shift my kidney stone test from Al Quasis to Silicon branch, but call center is giving standard reply that Al Quasis branch will contact you as soon as possible. 4 calls in last 5 hours, no response as yet.

Any hospital that works on inefficient call center is dangerous for patients and hence not trustworthy.

It took 3 days for them to put my case for approval and hence not reliable.

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Fraudulent Incompetent Messy Unprofessional Untrustworthy Not Client-oriented


06-09-2023

Nisha
  Nepal

worst clinic experienced

this place is disaster. and rude people on the desk are not helpful at all. not giving proper information and wasting other people’s time. went there for consultation and checked with one of the guy with specs giving me time by 8:20 and asked to book an appointment once taken a token and reached to counter telling me to come back before 10 mins of appointment timing and make the payment. and once went back on time asking me to take another appointment to waste my another half an hour. are u guys for real?
this is the most disaster clinic that I have ever experienced in dubai. here you will not get treated instead you will end up with high pressure seeing how they deal with patients. m sorry to say this but u should learn how to talk and have patience with the patients and most important hiving correct information and not lying later on. this place really needs to train their staffs. RIDICULOUS AND PATHETIC

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Horrible Inattentive Misleading Ridiculous Rude Terrible Unprofessional Untrustworthy Not Client-oriented


08-05-2023

Niyamatullah
  India

..

Dr.wagdy gastroenterology was amazing and helpful and encouraging.support with nurse Mary l was happy with service.

ADVANTAGESDISADVANTAGES

Advisable


14-04-2023

Said Makhmudkhon
  United Arab Emirates

Complaint

I haven’t seen any unprofessional doctors like Dr. Nivedita (OB & gyn., DiscoveryGardens). A doctor should be a good listener and kind to their patients. She was just the opposite. The doctor gave her very high stress. She is pregnant and came after work. The doctor was speaking at lightning speed when my wife turned around, and immediately the doctor said to her, “You don’t know English.” If a patient doesn’t know enough English, the doctor should speak in a rude way. Height management should take action regarding doctors’ altitude. We had an extremely poor experience with this clinic. 

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Rude Unpleasant Not Client-oriented


18-06-2022

Sayeera |   Verified
  United Arab Emirates

Satisfying

This clinic is worth mentioning because the pulmonologist I met here was extremely knowledgeable and gave excellent treatment.

ADVANTAGESDISADVANTAGES

Attentive Reliable


24-05-2022

Hani |   Verified
  Algeria

Satisfying

This clinic is worth recommending because the pulmonologist I met here was really competent and provided wonderful therapy.

ADVANTAGESDISADVANTAGES

Amazing Fantastic


30-01-2022

Iris |   Verified
  United Arab Emirates

Excellent

The pulmonologist I have met here was highly knowledgeable and provide excellent treatment this clinic is worth recommendable.

ADVANTAGESDISADVANTAGES

Knowledgeable Full Service


28-01-2022

Rds
  United Arab Emirates

Horrible clinic

Dr Najia do not go she is lier horrible clinic no system in place

ADVANTAGESDISADVANTAGES

Disappointing Horrible Incompetent Misleading Rude Scam Terrible Unfavorable Unprofessional Untrustworthy Indecent Not Client-oriented


12-11-2021

Jimena |   Verified
  United Arab Emirates

Perfect

I went to them for dermatological treatment, they were efficient and provides satisfying treatment, my experience with them was good.

ADVANTAGESDISADVANTAGES

Efficient Satisfying


27-09-2021

Brazen |   Verified
  United Arab Emirates

Very affordable test prices

I was traveling abroad to spend my vacation in my home country so I needed to do my COVID-19 PCR Test. I checked the prices of the test at this organization and I was really amazed as they’re really lower than other places.

ADVANTAGESDISADVANTAGES

Convenient Affordable


15-04-2021

Arianna |   Verified
  United Arab Emirates

Impressive

I have visited their pulmonology department for one of my problems, which was well equipped and doctors were so professional and diagnose my problem and start the medication it is been a week, now I am feeling much after starting their medication.

ADVANTAGESDISADVANTAGES

Perfect Reliable Trustworthy


13-04-2021

Martha |   Verified
  Italy

Professional

I need to get a Covid-19 PCR Test before going back to the country, I opt them for this test, the person who took my test was fully covered and he took my samples quickly. I don’t need to wait for long.

ADVANTAGESDISADVANTAGES

Credible Fast Perfect


07-04-2021

Teresa |   Verified
  United Arab Emirates

Convenient

I took their drive-thru covid-19 test for travelling, this is so convenient that I don’t need to visit the clinic, they just take my sample in the car, and then I moved forward. This is simply best.

ADVANTAGESDISADVANTAGES

Amazing Perfect Unique


07-04-2021

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Reviews
Mainul Islam
  Bangladesh

Dr.lubna malek

Dr Luba malek , she is professional her work ,very good and active doctor,friendly she knows very well to care her patients, amazing
Thanks doctor

ADVANTAGESDISADVANTAGES

Friendly Helpful Honest Knowledgeable Outstanding Professional


20-04-2024

S Prabhu
  United Arab Emirates

Cannot connect with hospital staff for emergency. Call center is inefficient.

I called 4 times to call center to shift my kidney stone test from Al Quasis to Silicon branch, but call center is giving standard reply that Al Quasis branch will contact you as soon as possible. 4 calls in last 5 hours, no response as yet.

Any hospital that works on inefficient call center is dangerous for patients and hence not trustworthy.

It took 3 days for them to put my case for approval and hence not reliable.

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Fraudulent Incompetent Messy Unprofessional Untrustworthy Not Client-oriented


06-09-2023

Nisha
  Nepal

worst clinic experienced

this place is disaster. and rude people on the desk are not helpful at all. not giving proper information and wasting other people’s time. went there for consultation and checked with one of the guy with specs giving me time by 8:20 and asked to book an appointment once taken a token and reached to counter telling me to come back before 10 mins of appointment timing and make the payment. and once went back on time asking me to take another appointment to waste my another half an hour. are u guys for real?
this is the most disaster clinic that I have ever experienced in dubai. here you will not get treated instead you will end up with high pressure seeing how they deal with patients. m sorry to say this but u should learn how to talk and have patience with the patients and most important hiving correct information and not lying later on. this place really needs to train their staffs. RIDICULOUS AND PATHETIC

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Horrible Inattentive Misleading Ridiculous Rude Terrible Unprofessional Untrustworthy Not Client-oriented


08-05-2023

Niyamatullah
  India

..

Dr.wagdy gastroenterology was amazing and helpful and encouraging.support with nurse Mary l was happy with service.

ADVANTAGESDISADVANTAGES

Advisable


14-04-2023

Said Makhmudkhon
  United Arab Emirates

Complaint

I haven’t seen any unprofessional doctors like Dr. Nivedita (OB & gyn., DiscoveryGardens). A doctor should be a good listener and kind to their patients. She was just the opposite. The doctor gave her very high stress. She is pregnant and came after work. The doctor was speaking at lightning speed when my wife turned around, and immediately the doctor said to her, “You don’t know English.” If a patient doesn’t know enough English, the doctor should speak in a rude way. Height management should take action regarding doctors’ altitude. We had an extremely poor experience with this clinic. 

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Rude Unpleasant Not Client-oriented


18-06-2022

Sayeera |   Verified
  United Arab Emirates

Satisfying

This clinic is worth mentioning because the pulmonologist I met here was extremely knowledgeable and gave excellent treatment.

ADVANTAGESDISADVANTAGES

Attentive Reliable


24-05-2022

Hani |   Verified
  Algeria

Satisfying

This clinic is worth recommending because the pulmonologist I met here was really competent and provided wonderful therapy.

ADVANTAGESDISADVANTAGES

Amazing Fantastic


30-01-2022

Iris |   Verified
  United Arab Emirates

Excellent

The pulmonologist I have met here was highly knowledgeable and provide excellent treatment this clinic is worth recommendable.

ADVANTAGESDISADVANTAGES

Knowledgeable Full Service


28-01-2022

Rds
  United Arab Emirates

Horrible clinic

Dr Najia do not go she is lier horrible clinic no system in place

ADVANTAGESDISADVANTAGES

Disappointing Horrible Incompetent Misleading Rude Scam Terrible Unfavorable Unprofessional Untrustworthy Indecent Not Client-oriented


12-11-2021

Jimena |   Verified
  United Arab Emirates

Perfect

I went to them for dermatological treatment, they were efficient and provides satisfying treatment, my experience with them was good.

ADVANTAGESDISADVANTAGES

Efficient Satisfying


27-09-2021

Brazen |   Verified
  United Arab Emirates

Very affordable test prices

I was traveling abroad to spend my vacation in my home country so I needed to do my COVID-19 PCR Test. I checked the prices of the test at this organization and I was really amazed as they’re really lower than other places.

ADVANTAGESDISADVANTAGES

Convenient Affordable


15-04-2021

Arianna |   Verified
  United Arab Emirates

Impressive

I have visited their pulmonology department for one of my problems, which was well equipped and doctors were so professional and diagnose my problem and start the medication it is been a week, now I am feeling much after starting their medication.

ADVANTAGESDISADVANTAGES

Perfect Reliable Trustworthy


13-04-2021

Martha |   Verified
  Italy

Professional

I need to get a Covid-19 PCR Test before going back to the country, I opt them for this test, the person who took my test was fully covered and he took my samples quickly. I don’t need to wait for long.

ADVANTAGESDISADVANTAGES

Credible Fast Perfect


07-04-2021

Teresa |   Verified
  United Arab Emirates

Convenient

I took their drive-thru covid-19 test for travelling, this is so convenient that I don’t need to visit the clinic, they just take my sample in the car, and then I moved forward. This is simply best.

ADVANTAGESDISADVANTAGES

Amazing Perfect Unique


07-04-2021

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