Bhushan   India

too many members nowdays

Too many members now days and space is limited ,dangerous to do gym activities

19-09-2022

Hayat Ali   United Arab Emirates

Great gym

The gym is quite spacious and well-equipped and all the trainers are professionals and knowledgeable. The perfect place to workout!

09-09-2022

sadaf   United Arab Emirates

Fantastic gym

This is a fantastic gym. The space and facilities are awesome. Well-equipped and sanitized. I wouldn’t hesitate to recommend them to family and friends. The trainers are always great too!

07-09-2022

jaaz   United Arab Emirates

One of the best

I have been with gymnation for almost a year and got no complaints. The people are fantastic and the facilities perfect. Customer service is awesome, they are upfront with their terms and conditions upon signup so you will know what to expect when you become a member.

06-09-2022

Masha   United Arab Emirates

Fantastic place to workout

I love going to Gymnation. They have the best workout equipment and facility. Plus the trainers are extremely professional and motivating, always giving the extra push to achieve my goals.

31-08-2022

Jordan   United Arab Emirates

One of the best gyms in Dubai

I’ve been a member for 5 months and have no complaints whatsoever. Everything is great and amazing. The staffs and trainers are really helpful and motivating, so as the other members. Shoutout to my go-to personal trainer, Jad! Awesome guy.

31-08-2022

Mohamad Andteo   United Arab Emirates

Never been to a gym like gym nation!

I love gym nation. I have been going for a few months now and i don’t think i will ever leave. Looking forward to getting really fit in Aldrin’s Grit classes

31-08-2022

jamal batthi   United Arab Emirates

Great staffs and one of the best gyms in dubai

I love going to this gym not only because of its electrifying & motivating atmosphere but also because of the awesome people I meet every time I visit to workout. The other members are friendly and the staffs are really helpful and attentive.

30-08-2022

kaushal muhammed   United Arab Emirates

Best gym in dubai

I love going to this gym, they are the best with their top quality machines and friendly staffs.

22-08-2022

Mohammed   United Arab Emirates

Best 24/7 gym in dubai

Iv been a members since march and it’s amazing! Honestly the classes and people in the gym! I look forward to going to the gymnation everyday

19-08-2022

Anand   United Arab Emirates

perfect and safe gym

I love going to the gym late at night when it’s not too busy. I feel safe no matter how late or early it is. Kudos to you guys!

12-08-2022

clara   United Arab Emirates

trainers and employees are friendly and helpful

I have no complaints so far with the people in Gymnation. All the trainers and staffs are friendly, approachable and provide great support for all of my concerns and needs.

12-08-2022

holly   United Arab Emirates

great gym

I really enjoyed working out at this gym. What I love the most is that all members can join multiple classes and group trainings throughout the week depending on my convenience.

11-08-2022

dan marquez   United Arab Emirates

Great gym!

I really love the group classes! I honestly didn’t expect too much when I signed-up, and was pleasantly surprised!

07-08-2022

cris   United Arab Emirates

Great gym and staffs

Everyone is just really nice and accommodating, even the fellow members. It has a very familial feel whenever I’m in the gym, and I love going there every week to get fit and mingle with other members who are supportive and motivating.

29-07-2022

jordan cook   United Arab Emirates

Outstanding

My workout experience with this gym was totally outstanding as they provide well-equipped workout facility and professional trainers. Overall, it was a great experience.

26-07-2022

Rex Owen   United Arab Emirates

I love this gym

I love working out in this place. The workouts are tough but surely rewarding! I highly recommend them. The staffs are all more than happy to assist me anytime! Great job everyone.

26-07-2022

Kath Edwards   United Arab Emirates

The best gym I’ve been to

Aside from being a fitness haven, the Bur Dubai gym is open 24 hours which allows me to pop in and out at my most convenience, throughout the day. To be able to workout in my own pace anytime is a gem!

21-07-2022

Rhonda Young   United Arab Emirates

Fantastic gym and amazing trainers

I’ve been a member for more than a year and I’d say they are one of the best gyms I’ve been to. The facility are truly state-of-the-art and the people are just simply amazing. Everyone is professional and very supportive of my fitness goals. They also make you feel at home and at ease no matter what branch you visit.

21-07-2022

anthony   United Arab Emirates

Great gym!

Great gym! Love that it is 24/7 and has all the equipment i could ever need!

20-07-2022

Poonam   India

Making fraud and forcing every month membership fee

I have not used GYM for single day nor customer service team explained to me that they will impose every month membership fee to me.

I tried to contact account department many times but no response and they r keep on sending threatening message that they affect credit rating etc.
Making full to innocents public and taking money for that which we have not used.

18-07-2022

Fei   United Arab Emirates

I love GymNation

I am a regular member at Gym Nation near BurJuman and as I remember, my visit to the gym is always made pleasant with Jennifer always greeting me with a smile. She even goes extra effort to remember the members name and get to know them in short chit chats. The amenities are great and the ladies gym is kept tidy! I also love the yoga class there! Lastly, it is great value for money!

18-07-2022

Kindha   United Arab Emirates

Best Gym i have been to

GymNation is a great gym, very close to my office and open 24/7 for when i need to go at 2am. Keep up the great work gymnation

16-07-2022

Cindy   Philippines

Amazing gym

Affordable, open 24/7 can use anytime i want
A lot of classes free parking. Can highly recommended

03-07-2022

Samantha   United Arab Emirates

Great Gym

I love GymnATION, Been a member for 4 years now, its amazing

01-07-2022

Veena   United Arab Emirates

Horrible customer service

The gym facilities and size is good but membership terms and conditions are horrible. The staff keep changing their words and if we want to cancel our membership there is not a worse gym in the world Other than Gymnation. It’s like a deadly contract which we have to be extremely careful before joining… I would highly advise ppl to think twice if they value their money before joining the gym.. The accounts staff are also very rude and unprofessional, treating us like criminals.. Customer service is their worst priority and they just want to make money that’s all. I’m so glad I was able to end the membership atleast after paying 3 months extra fees.. I would never recommend this gym to anyone… All the great reviews on their website are totally fake.. If u search online you will easily find all the real reviews of cheated customers…

29-06-2022

Heather   United Kingdom

WILL NEVER LET YOU LEAVE

Worst gym in the UAE for customer service and honesty. They are very quick to take money off you but if they make a mistake or charge you unnecessarily they will not give you the money back. They will make it incredibly difficult to communicate whatsoever, continuously charge your card without permission and be extremely rude.

28-06-2022

Ali   Algeria

Scammers

After my contract finish GymNation keep threatening me to pay even I’m not extending the contract and they keep negotiating how much I can pay 😄 then they keep sending me email that gonna band me from travel and the lady her name Angelina she was super rude and offended me to pay

15-06-2022

Obz   United Arab Emirates

They dont cancel memberships

It’s fraud you can’t cancel any membership even if you give them a one month notice they would still withdraw money from your account

07-06-2022

Smith   United Arab Emirates

Waste of time

Cannot get in touch with them (AD branch). Contact forms are useless as the do not call back or if they do call back… & you miss their call you have to start the process again as the direct telephone number is not available.

30-05-2022

Mehio   United Arab Emirates

Scammers

Do not sign their contract!!! They will autorenew it without your permission and if you decide not to lay, they unleash their debt collectors on you to harass you day and night. They’re thugs.

23-05-2022

Ana Santos   Philippines

WILL TAKE MONEY WITHOUT YOUR PERMISSION

Hi everyone. Please do not join in this gym. Last October 2021, my friend and I decided to make membership in Gymnation Bur Dubai. As I do not have yet my debit card here in UAE, we have decided to make the first payment using my friend’s debit card. But after a month, we requested to remove the card details of my friend to my account and replace it with mine. It was successful that we changed it and the personnel informed us that the monthly payment will not be removed from my friend’s card and is no longer connected to my membership.

So we expected that my friend’s card details was already removed from my membership account. But then, here comes February 2022, there was a problem in my company that I had to deal with financially which I immediately inform Gymnation that I wanted to cancel my membership as I won’t be able to pay the next months. But they were asking for any cancelation papers which I did not get from my company at that time. I am continously updating them with regards to my situation and I thought they would understand. I was asking them for a month to wait until I get my settlement and cancelation. But they never listened.

Until March 2022, they have decided to take 7 months x 159aed which amounts to 1,113aed FROM MY FRIEND’S DEBIT CARD WITHOUT EVEN INFORMING ME OR MY FRIEND OR REACH ME THROUGH WHATSAPP AS THEY ALWAYS COMMUNICATE WITH ME THERE. They were telling that it is system-generated, which we all know that they have control of it as well… And when I am asking for a refund of what they have deducted and I will pay only the missed month I did not get to pay and the penalty per month, but they were telling me that THEY HAVE ALREADY CANCELED MY MEMBERSHIP AS PER MY REQUEST. THEY CANNOT DO ANY REFUND. I have requested my membership to be canceled before they took the money, but they never do it. They only did cancel my membership when they already took the money FROM MY FRIEND’S DEBIT ACCOUNT… ALL THEY WANT IS YOUR MONEY. THEY WILL NEVER LISTEN TO YOU… THEY ARE MORE ON THE BUSINESS RATHER THAN LISTENING TO THEIR MEMBERS. They are not accepting cash payments, ONLY CARD PAYMENTS, so they can take your money ANYTIME THEY WANT. THEY ALWAYS THINK THEY DO THEIR JOB RIGHT WHICH IS REALLY NOT RIGHT. And special mention to their SENIOR ACCOUNTANT, you are SO DISRESPECTFUL and RUDE.

I am calling the attention of GYMNATION MANAGEMENT if you can check regarding this issue because taking somebody else’s money WITHOUT THEIR PERMISSION WILL NEVER EVER BE RIGHT. Thanks and God bless. PLEASE ACT ON THIS ISSUE!!!!

09-05-2022

Maghna Mangal   United Arab Emirates

Bad Customer Service

I had cancelled my membership almost 2 months before the expiry of my contract. But they are still deducting money from my card. I tried to contact them via email, which is the only mode of communication which they have, and even after 10-15 emails not even a single reply from their side.
Many of my friends also had this experience when it comes to cancellation of membership or even after the contract expired.
And also without any notification they have increased the membership fee as well.

25-03-2022

Mehio   United Arab Emirates

Beware, Do not sign their contract!

First of all, they have renewed my contract without my consent. When I tried to reach out to their accountant to complain and request my contract terminated, they chose to ignore me, until they passed my number to a debt collection company since I refused to pay for a service I did not use, which have been harassing me with frequent phone calls threatening with legal proceedings, to which i responded by filing a complain against GymNation to DED! This is the most dishonest and shadiest business entity that I have ever dealt with! DO NOT ALLOW THEM TO LURE YOU WITH CHEAP MEMBERSHIPS FEES INTO SIGNING THEIR CONTRACT.

18-03-2022

puneet   United Arab Emirates

Scamming people

Scamming the people by getting into contract – it didnt open when it was supposed to open, when its cancelled they dont accept it

15-03-2022

Hamdan   Saudi Arabia

Shameless gym and customer service

Such a shameless customer service. Trained to argue and fight with the people. Especially they will make you crazy if you are going to cancel your membership.Pls be away from this gym.

12-03-2022

Na   United Arab Emirates

Charge without consent

They have charged my card after my fixed membership ended without my consent. I have escalated the matter to consumer rights.

03-03-2022

Fawzia   United Arab Emirates

Cancellation fees

Unfortunately i just came to know that the cancellation is not free as they have mentioned when I joined, and I can’t cancel whenever i like, although I tried to contact someone from the team, no on has replied!!! And now after 2years, didn’t even use the membership, they’re asking for the monthly payment!! This is so unacceptable.

14-02-2022

Anon   Aland

No cancelation

They called me to pay my monthly fee when I wasn’t even going to the gym, as I had car troubles that ended up costing me 11,000 to fix, add onto that my rent and other commitments. Which meant I was basically bankrupt. To them this wasn’t a serious enough reason, I asked the incompetent fraud that was calling me if he could give me any email for management, to which he replied that there aren’t any. Keep calling me boo-boo, I’m not recharging my card :*

26-01-2022

Ameer   United Arab Emirates

Scammers

Actual scammers don’t ever go there

21-01-2022

Sheme Jacob   United Arab Emirates

WARNING

Please do not join for 12 months membership with gymnation. They are doing scam by advertising cheap ads and enrolling people on a contract and then when any client wants to withdraw they just do not consider. They have no mercy. They get to level where they do not communicate or contact and neither have any contact numbers to communicate or address the concerns instead they poorly manage everything and send final notice from their legal team. Which is highly inappropriate and should be sued for doing such pathetic act.

The accounts is DSO is pathetic as well, in spite of sending them a clear email that I wanted to withdraw the membership due to cervical spine issue none of them replied to the email neither contacted me instead their legal team send me a what’s app after 3 years to get some money from me.

This is a scam and putting people in trouble and not giving any choice to withdraw the membership.

So people it’s a request don’t get scammed also if this is way these people intend to harass then they should be sued and people should voice out loud and clear.

19-01-2022

Natcha   Thailand

Poor Customer Service from Indian Debt Collector.

It’s utterly disappointed when trying to reach them in regards of membership cancellation request. The only way to reach the person who is in charge is when they call for money deduction. When bringing complaints about their reckless behavior, they will be so cold and uncooperative. Only way to communicate with them is in angry manner and get yourself ready to file the statement to authority. My expel me with Indian debt collector on 18.01.2022 was horrendous and absolutely turned into war until my request was fulfilled. Be careful before put this place into your healthy aspects.

18-01-2022

Celine   France

There is no option to stop their contract !! Do not go!

Gymnation is the Worst gym in Dubai ! Even the consummer rights in Dubai advised to open a case against them to everybody. They are dishonnest and you can never stop your contract even after you complete one year!! They lie ! We completed more than 1 year with Gym Nation and we lost our job during the pandemic so we decided to stop our subscription of course especially during the lock downs. You can never contact them, they keep taking your money on your card, they send a message to whatsapp a number, the number never replies. They say HI and then they never reply and send you legal notices and a company to harras you on the phone that don’t even know the story ! i contcted the gym trainer that subscribed us, he ssaid he will help and that they will contact me, but they never ever ever contact you. We went to the Gym nation counter physically, and nobody wants to speak to you they send you home (there was another person shouting also for the same reason as us!). It seems like this is what they do, they just take your money forever and you can never stop. We opened 3 cases with the consumer right in Dubai, and they said there are many many people that complained for the same reason and they asked everyone to open a case at the police. Never go this Gym Nation !!!!!!

17-01-2022

Isla   United Arab Emirates

Once in all what they told you are lies

They don’t have a number to call, they don’t listen and sales team tells lies, they have no contracts but while paying they will force you to accept terms that are not clear, sales team will tell you you can cancel anytime but no, they say no contract but it is untrue they will tie you for 12 months and force you to pay.

Fraud and scam

16-01-2022

MI   Lebanon

OVER CROWDED

As if there is no covid nowadays, motor city branch is over over over over crowded !!
On pick time, smell is bad.
They should reactivate booking on their app and to be mandatory to access.

11-01-2022

Alisha   Pakistan

Worst ever!

They run after u for their membership , I asked them about canceling policy they said it’s no problem and no amount will be charged. After I cancelled they start sending these fraud legal notices just to scare poor innocent clients. Don’t ever go there!!

23-12-2021

GS   United Arab Emirates

Worst Gym

Its the worst gym, they don’t cancel, even after you show your termination letter, covid report they will not cancel then they threaten you through 3rd party recovery agency.
Without informing you they will renew your contract & then after 1 year they will as for the renewed contract payment that you are not even aware of.

21-12-2021

Alia   United Arab Emirates

Gymnation the worst gym in Dubai!

You are unable to terminate your yearly plan, even after completing your contract! You are unable to speak to someone, at the gym, by message and by email. They continue to debut your card as they wish and they send fake legal notice (without even mentioning the amount due, just to scare you to continue paying for life). After my contract I tried for 6 months to cancel, they were still debiting my card. The consumer rights settled it. And they continued to send notices. The consumer rights told me there were soooo many people complaining and that they advise everyone to open a court case. Biggest scam i have ever seen. You want to speak to them they read the messages, they say hello, and disappear ! Don’t subscribe to this gym!

21-12-2021

Julie   Philippines

0 Star

This is my review for gymnation.
Worst experience in GYM.
Be careful with the offers as it will tied you up to yearly plan.
That’s what happens to me.
I thought they are helpful too, stressful and pushy like you are the only member joining their Gym.
I am not sure what kind of person Frank is but I have a terrible experience with him. I was redundant in 2018 and my company shutdown and he didn’t accept this instead threatening me now after years to take legal action.
You are so desperate.
I can’t stand how nasty this is.
Honestly I’m so livid that they this to someone.
I feel bad for others, the only thing I can say is to speak up.
You can’t treat me like how you did, if you need money work hard don’t just get that from people.
Be clear with your terms
It was a terrible experience
Worst with gymnation.

21-12-2021

Moataz   United Arab Emirates

The worst experience in cancelation

They are misleading
No word about cancelation
You stuck with them for one year and after that they want one more month… Why?!
They say notice plus that the person in the reception doesn’t bother himself even to assist or escalate your concer
The answer from them no one available the manager left

19-12-2021

Samuel |   Verified   Antarctica

Fast

I went to this gym with a buddy because he has a membership, and all I observed was how big it was, how well equipped it was, how many different exercises and fitness routines it offered, and how inexpensive the prices were when I inquired about them.

29-09-2021

Sana |   Verified   United Arab Emirates

Super

I went to this gym with a buddy because he has a membership, and all I observed was how big it was, how well equipped it was, how many different exercises and fitness routines it offered, and how inexpensive the prices were when I inquired about them.

27-09-2021

Dina |   Verified   United Arab Emirates

Delightful

I went to this gym with a friend because he has a membership there, and I just saw how big it was, how well equipped it was, how many different exercises and fitness practices were offered, and how reasonable the costs were when I asked about them.

10-08-2021

Matthias |   Verified   United Arab Emirates

Well Equipped

I went to this gym with my friend, as he has a membership there, I just observed there that it was huge, well equipped, and a variety of exercises and fitness practices available, and when I asked the prices it was affordable.

24-04-2021