Let’s take it back to 2017…. A typical gym membership in the UAE costs AED450+ per month and you need to sign up to a 12-month contract. To make matters worse, the only option is to pay upfront…for the WHOLE year…in one BIG payment! (That’s an initial payment of over AED5,400!)
In fact, joining a gym in the UAE was so expensive that in a report released at the time by Deutsche Bank, Dubai was ranked as the 2nd most expensive city in the world to buy a gym membership.
This had to stop! UAE residents had been overcharged for sub-standard gym facilities for far too long! So, we decided to put “Fitness First…Not Profits First” and developed a low-cost gym brand that catered to what people really need.
GymNation was born, and it was time to make health and fitness affordable and accessible for EVERYONE in the UAE.
Products and Services
Crossfit
RPM
Zumba
Boxing
Bodyattack
Blitz
Muaythai
Yoga
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Location
GymNation Al Quoz | Best Gym in Al Quoz - Dubai - United Arab Emirates
Other branches: -Bur Dubai -Mirdif -Motor City -Silicon Oasis -Downtown Dubai
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Latest Reviews
krishyam ando United Arab Emirates
Professional trainers and great facilities
I joined the gym 6 months ago and always has the best experience every time I visit. The trainers are very helpful and professional, always ready to guide me in achieving my fitness goals. The facilities are all equipped with state of the art machines. Great job guys!!
After my contract finish GymNation keep threatening me to pay even I’m not extending the contract and they keep negotiating how much I can pay 😄 then they keep sending me email that gonna band me from travel and the lady her name Angelina she was super rude and offended me to pay
It’s fraud you can’t cancel any membership even if you give them a one month notice they would still withdraw money from your account
ADVANTAGES
DISADVANTAGES
CriminalDishonestFakeFraudulent
07-06-2022
Smith United Arab Emirates
Waste of time
Cannot get in touch with them (AD branch). Contact forms are useless as the do not call back or if they do call back… & you miss their call you have to start the process again as the direct telephone number is not available.
ADVANTAGES
DISADVANTAGES
FakeUnreliableUntrustworthy
30-05-2022
Mehio United Arab Emirates
Scammers
Do not sign their contract!!! They will autorenew it without your permission and if you decide not to lay, they unleash their debt collectors on you to harass you day and night. They’re thugs.
ADVANTAGES
DISADVANTAGES
23-05-2022
Ana Santos Philippines
WILL TAKE MONEY WITHOUT YOUR PERMISSION
Hi everyone. Please do not join in this gym. Last October 2021, my friend and I decided to make membership in Gymnation Bur Dubai. As I do not have yet my debit card here in UAE, we have decided to make the first payment using my friend’s debit card. But after a month, we requested to remove the card details of my friend to my account and replace it with mine. It was successful that we changed it and the personnel informed us that the monthly payment will not be removed from my friend’s card and is no longer connected to my membership.
So we expected that my friend’s card details was already removed from my membership account. But then, here comes February 2022, there was a problem in my company that I had to deal with financially which I immediately inform Gymnation that I wanted to cancel my membership as I won’t be able to pay the next months. But they were asking for any cancelation papers which I did not get from my company at that time. I am continously updating them with regards to my situation and I thought they would understand. I was asking them for a month to wait until I get my settlement and cancelation. But they never listened.
Until March 2022, they have decided to take 7 months x 159aed which amounts to 1,113aed FROM MY FRIEND’S DEBIT CARD WITHOUT EVEN INFORMING ME OR MY FRIEND OR REACH ME THROUGH WHATSAPP AS THEY ALWAYS COMMUNICATE WITH ME THERE. They were telling that it is system-generated, which we all know that they have control of it as well… And when I am asking for a refund of what they have deducted and I will pay only the missed month I did not get to pay and the penalty per month, but they were telling me that THEY HAVE ALREADY CANCELED MY MEMBERSHIP AS PER MY REQUEST. THEY CANNOT DO ANY REFUND. I have requested my membership to be canceled before they took the money, but they never do it. They only did cancel my membership when they already took the money FROM MY FRIEND’S DEBIT ACCOUNT… ALL THEY WANT IS YOUR MONEY. THEY WILL NEVER LISTEN TO YOU… THEY ARE MORE ON THE BUSINESS RATHER THAN LISTENING TO THEIR MEMBERS. They are not accepting cash payments, ONLY CARD PAYMENTS, so they can take your money ANYTIME THEY WANT. THEY ALWAYS THINK THEY DO THEIR JOB RIGHT WHICH IS REALLY NOT RIGHT. And special mention to their SENIOR ACCOUNTANT, you are SO DISRESPECTFUL and RUDE.
I am calling the attention of GYMNATION MANAGEMENT if you can check regarding this issue because taking somebody else’s money WITHOUT THEIR PERMISSION WILL NEVER EVER BE RIGHT. Thanks and God bless. PLEASE ACT ON THIS ISSUE!!!!
I had cancelled my membership almost 2 months before the expiry of my contract. But they are still deducting money from my card. I tried to contact them via email, which is the only mode of communication which they have, and even after 10-15 emails not even a single reply from their side. Many of my friends also had this experience when it comes to cancellation of membership or even after the contract expired. And also without any notification they have increased the membership fee as well.
ADVANTAGES
DISADVANTAGES
25-03-2022
Mehio United Arab Emirates
Beware, Do not sign their contract!
First of all, they have renewed my contract without my consent. When I tried to reach out to their accountant to complain and request my contract terminated, they chose to ignore me, until they passed my number to a debt collection company since I refused to pay for a service I did not use, which have been harassing me with frequent phone calls threatening with legal proceedings, to which i responded by filing a complain against GymNation to DED! This is the most dishonest and shadiest business entity that I have ever dealt with! DO NOT ALLOW THEM TO LURE YOU WITH CHEAP MEMBERSHIPS FEES INTO SIGNING THEIR CONTRACT.
Scamming the people by getting into contract – it didnt open when it was supposed to open, when its cancelled they dont accept it
ADVANTAGES
DISADVANTAGES
DishonestFraudulentMisleading
15-03-2022
Hamdan Saudi Arabia
Shameless gym and customer service
Such a shameless customer service. Trained to argue and fight with the people. Especially they will make you crazy if you are going to cancel your membership.Pls be away from this gym.
Unfortunately i just came to know that the cancellation is not free as they have mentioned when I joined, and I can’t cancel whenever i like, although I tried to contact someone from the team, no on has replied!!! And now after 2years, didn’t even use the membership, they’re asking for the monthly payment!! This is so unacceptable.
ADVANTAGES
DISADVANTAGES
Affordable
DisappointingDishonestFakeHorrible
14-02-2022
Anon Aland
No cancelation
They called me to pay my monthly fee when I wasn’t even going to the gym, as I had car troubles that ended up costing me 11,000 to fix, add onto that my rent and other commitments. Which meant I was basically bankrupt. To them this wasn’t a serious enough reason, I asked the incompetent fraud that was calling me if he could give me any email for management, to which he replied that there aren’t any. Keep calling me boo-boo, I’m not recharging my card :*
Please do not join for 12 months membership with gymnation. They are doing scam by advertising cheap ads and enrolling people on a contract and then when any client wants to withdraw they just do not consider. They have no mercy. They get to level where they do not communicate or contact and neither have any contact numbers to communicate or address the concerns instead they poorly manage everything and send final notice from their legal team. Which is highly inappropriate and should be sued for doing such pathetic act.
The accounts is DSO is pathetic as well, in spite of sending them a clear email that I wanted to withdraw the membership due to cervical spine issue none of them replied to the email neither contacted me instead their legal team send me a what’s app after 3 years to get some money from me.
This is a scam and putting people in trouble and not giving any choice to withdraw the membership.
So people it’s a request don’t get scammed also if this is way these people intend to harass then they should be sued and people should voice out loud and clear.
ADVANTAGES
DISADVANTAGES
Scam
19-01-2022
Natcha Thailand
Poor Customer Service from Indian Debt Collector.
It’s utterly disappointed when trying to reach them in regards of membership cancellation request. The only way to reach the person who is in charge is when they call for money deduction. When bringing complaints about their reckless behavior, they will be so cold and uncooperative. Only way to communicate with them is in angry manner and get yourself ready to file the statement to authority. My expel me with Indian debt collector on 18.01.2022 was horrendous and absolutely turned into war until my request was fulfilled. Be careful before put this place into your healthy aspects.
There is no option to stop their contract !! Do not go!
Gymnation is the Worst gym in Dubai ! Even the consummer rights in Dubai advised to open a case against them to everybody. They are dishonnest and you can never stop your contract even after you complete one year!! They lie ! We completed more than 1 year with Gym Nation and we lost our job during the pandemic so we decided to stop our subscription of course especially during the lock downs. You can never contact them, they keep taking your money on your card, they send a message to whatsapp a number, the number never replies. They say HI and then they never reply and send you legal notices and a company to harras you on the phone that don’t even know the story ! i contcted the gym trainer that subscribed us, he ssaid he will help and that they will contact me, but they never ever ever contact you. We went to the Gym nation counter physically, and nobody wants to speak to you they send you home (there was another person shouting also for the same reason as us!). It seems like this is what they do, they just take your money forever and you can never stop. We opened 3 cases with the consumer right in Dubai, and they said there are many many people that complained for the same reason and they asked everyone to open a case at the police. Never go this Gym Nation !!!!!!
They don’t have a number to call, they don’t listen and sales team tells lies, they have no contracts but while paying they will force you to accept terms that are not clear, sales team will tell you you can cancel anytime but no, they say no contract but it is untrue they will tie you for 12 months and force you to pay.
As if there is no covid nowadays, motor city branch is over over over over crowded !! On pick time, smell is bad. They should reactivate booking on their app and to be mandatory to access.
ADVANTAGES
DISADVANTAGES
Dirty
11-01-2022
Alisha Pakistan
Worst ever!
They run after u for their membership , I asked them about canceling policy they said it’s no problem and no amount will be charged. After I cancelled they start sending these fraud legal notices just to scare poor innocent clients. Don’t ever go there!!
Its the worst gym, they don’t cancel, even after you show your termination letter, covid report they will not cancel then they threaten you through 3rd party recovery agency. Without informing you they will renew your contract & then after 1 year they will as for the renewed contract payment that you are not even aware of.
You are unable to terminate your yearly plan, even after completing your contract! You are unable to speak to someone, at the gym, by message and by email. They continue to debut your card as they wish and they send fake legal notice (without even mentioning the amount due, just to scare you to continue paying for life). After my contract I tried for 6 months to cancel, they were still debiting my card. The consumer rights settled it. And they continued to send notices. The consumer rights told me there were soooo many people complaining and that they advise everyone to open a court case. Biggest scam i have ever seen. You want to speak to them they read the messages, they say hello, and disappear ! Don’t subscribe to this gym!
This is my review for gymnation. Worst experience in GYM. Be careful with the offers as it will tied you up to yearly plan. That’s what happens to me. I thought they are helpful too, stressful and pushy like you are the only member joining their Gym. I am not sure what kind of person Frank is but I have a terrible experience with him. I was redundant in 2018 and my company shutdown and he didn’t accept this instead threatening me now after years to take legal action. You are so desperate. I can’t stand how nasty this is. Honestly I’m so livid that they this to someone. I feel bad for others, the only thing I can say is to speak up. You can’t treat me like how you did, if you need money work hard don’t just get that from people. Be clear with your terms It was a terrible experience Worst with gymnation.
ADVANTAGES
DISADVANTAGES
DishonestHorribleTerribleNot Client-oriented
21-12-2021
Moataz United Arab Emirates
The worst experience in cancelation
They are misleading No word about cancelation You stuck with them for one year and after that they want one more month… Why?! They say notice plus that the person in the reception doesn’t bother himself even to assist or escalate your concer The answer from them no one available the manager left
ADVANTAGES
DISADVANTAGES
Misleading
19-12-2021
Samuel | Verified Antarctica
Fast
I went to this gym with a buddy because he has a membership, and all I observed was how big it was, how well equipped it was, how many different exercises and fitness routines it offered, and how inexpensive the prices were when I inquired about them.
ADVANTAGES
DISADVANTAGES
AmazingCompetent
29-09-2021
Sana | Verified United Arab Emirates
Super
I went to this gym with a buddy because he has a membership, and all I observed was how big it was, how well equipped it was, how many different exercises and fitness routines it offered, and how inexpensive the prices were when I inquired about them.
ADVANTAGES
DISADVANTAGES
FriendlyClean
27-09-2021
Dina | Verified United Arab Emirates
Delightful
I went to this gym with a friend because he has a membership there, and I just saw how big it was, how well equipped it was, how many different exercises and fitness practices were offered, and how reasonable the costs were when I asked about them.
ADVANTAGES
DISADVANTAGES
FantasticAffordable
10-08-2021
Matthias | Verified United Arab Emirates
Well Equipped
I went to this gym with my friend, as he has a membership there, I just observed there that it was huge, well equipped, and a variety of exercises and fitness practices available, and when I asked the prices it was affordable.
ADVANTAGES
DISADVANTAGES
InexpensiveSatisfying
24-04-2021
Reviews
krishyam ando United Arab Emirates
Professional trainers and great facilities
I joined the gym 6 months ago and always has the best experience every time I visit. The trainers are very helpful and professional, always ready to guide me in achieving my fitness goals. The facilities are all equipped with state of the art machines. Great job guys!!
After my contract finish GymNation keep threatening me to pay even I’m not extending the contract and they keep negotiating how much I can pay 😄 then they keep sending me email that gonna band me from travel and the lady her name Angelina she was super rude and offended me to pay
It’s fraud you can’t cancel any membership even if you give them a one month notice they would still withdraw money from your account
ADVANTAGES
DISADVANTAGES
CriminalDishonestFakeFraudulent
07-06-2022
Smith United Arab Emirates
Waste of time
Cannot get in touch with them (AD branch). Contact forms are useless as the do not call back or if they do call back… & you miss their call you have to start the process again as the direct telephone number is not available.
ADVANTAGES
DISADVANTAGES
FakeUnreliableUntrustworthy
30-05-2022
Mehio United Arab Emirates
Scammers
Do not sign their contract!!! They will autorenew it without your permission and if you decide not to lay, they unleash their debt collectors on you to harass you day and night. They’re thugs.
ADVANTAGES
DISADVANTAGES
23-05-2022
Ana Santos Philippines
WILL TAKE MONEY WITHOUT YOUR PERMISSION
Hi everyone. Please do not join in this gym. Last October 2021, my friend and I decided to make membership in Gymnation Bur Dubai. As I do not have yet my debit card here in UAE, we have decided to make the first payment using my friend’s debit card. But after a month, we requested to remove the card details of my friend to my account and replace it with mine. It was successful that we changed it and the personnel informed us that the monthly payment will not be removed from my friend’s card and is no longer connected to my membership.
So we expected that my friend’s card details was already removed from my membership account. But then, here comes February 2022, there was a problem in my company that I had to deal with financially which I immediately inform Gymnation that I wanted to cancel my membership as I won’t be able to pay the next months. But they were asking for any cancelation papers which I did not get from my company at that time. I am continously updating them with regards to my situation and I thought they would understand. I was asking them for a month to wait until I get my settlement and cancelation. But they never listened.
Until March 2022, they have decided to take 7 months x 159aed which amounts to 1,113aed FROM MY FRIEND’S DEBIT CARD WITHOUT EVEN INFORMING ME OR MY FRIEND OR REACH ME THROUGH WHATSAPP AS THEY ALWAYS COMMUNICATE WITH ME THERE. They were telling that it is system-generated, which we all know that they have control of it as well… And when I am asking for a refund of what they have deducted and I will pay only the missed month I did not get to pay and the penalty per month, but they were telling me that THEY HAVE ALREADY CANCELED MY MEMBERSHIP AS PER MY REQUEST. THEY CANNOT DO ANY REFUND. I have requested my membership to be canceled before they took the money, but they never do it. They only did cancel my membership when they already took the money FROM MY FRIEND’S DEBIT ACCOUNT… ALL THEY WANT IS YOUR MONEY. THEY WILL NEVER LISTEN TO YOU… THEY ARE MORE ON THE BUSINESS RATHER THAN LISTENING TO THEIR MEMBERS. They are not accepting cash payments, ONLY CARD PAYMENTS, so they can take your money ANYTIME THEY WANT. THEY ALWAYS THINK THEY DO THEIR JOB RIGHT WHICH IS REALLY NOT RIGHT. And special mention to their SENIOR ACCOUNTANT, you are SO DISRESPECTFUL and RUDE.
I am calling the attention of GYMNATION MANAGEMENT if you can check regarding this issue because taking somebody else’s money WITHOUT THEIR PERMISSION WILL NEVER EVER BE RIGHT. Thanks and God bless. PLEASE ACT ON THIS ISSUE!!!!
I had cancelled my membership almost 2 months before the expiry of my contract. But they are still deducting money from my card. I tried to contact them via email, which is the only mode of communication which they have, and even after 10-15 emails not even a single reply from their side. Many of my friends also had this experience when it comes to cancellation of membership or even after the contract expired. And also without any notification they have increased the membership fee as well.
ADVANTAGES
DISADVANTAGES
25-03-2022
Mehio United Arab Emirates
Beware, Do not sign their contract!
First of all, they have renewed my contract without my consent. When I tried to reach out to their accountant to complain and request my contract terminated, they chose to ignore me, until they passed my number to a debt collection company since I refused to pay for a service I did not use, which have been harassing me with frequent phone calls threatening with legal proceedings, to which i responded by filing a complain against GymNation to DED! This is the most dishonest and shadiest business entity that I have ever dealt with! DO NOT ALLOW THEM TO LURE YOU WITH CHEAP MEMBERSHIPS FEES INTO SIGNING THEIR CONTRACT.
Scamming the people by getting into contract – it didnt open when it was supposed to open, when its cancelled they dont accept it
ADVANTAGES
DISADVANTAGES
DishonestFraudulentMisleading
15-03-2022
Hamdan Saudi Arabia
Shameless gym and customer service
Such a shameless customer service. Trained to argue and fight with the people. Especially they will make you crazy if you are going to cancel your membership.Pls be away from this gym.
Unfortunately i just came to know that the cancellation is not free as they have mentioned when I joined, and I can’t cancel whenever i like, although I tried to contact someone from the team, no on has replied!!! And now after 2years, didn’t even use the membership, they’re asking for the monthly payment!! This is so unacceptable.
ADVANTAGES
DISADVANTAGES
Affordable
DisappointingDishonestFakeHorrible
14-02-2022
Anon Aland
No cancelation
They called me to pay my monthly fee when I wasn’t even going to the gym, as I had car troubles that ended up costing me 11,000 to fix, add onto that my rent and other commitments. Which meant I was basically bankrupt. To them this wasn’t a serious enough reason, I asked the incompetent fraud that was calling me if he could give me any email for management, to which he replied that there aren’t any. Keep calling me boo-boo, I’m not recharging my card :*
Please do not join for 12 months membership with gymnation. They are doing scam by advertising cheap ads and enrolling people on a contract and then when any client wants to withdraw they just do not consider. They have no mercy. They get to level where they do not communicate or contact and neither have any contact numbers to communicate or address the concerns instead they poorly manage everything and send final notice from their legal team. Which is highly inappropriate and should be sued for doing such pathetic act.
The accounts is DSO is pathetic as well, in spite of sending them a clear email that I wanted to withdraw the membership due to cervical spine issue none of them replied to the email neither contacted me instead their legal team send me a what’s app after 3 years to get some money from me.
This is a scam and putting people in trouble and not giving any choice to withdraw the membership.
So people it’s a request don’t get scammed also if this is way these people intend to harass then they should be sued and people should voice out loud and clear.
ADVANTAGES
DISADVANTAGES
Scam
19-01-2022
Natcha Thailand
Poor Customer Service from Indian Debt Collector.
It’s utterly disappointed when trying to reach them in regards of membership cancellation request. The only way to reach the person who is in charge is when they call for money deduction. When bringing complaints about their reckless behavior, they will be so cold and uncooperative. Only way to communicate with them is in angry manner and get yourself ready to file the statement to authority. My expel me with Indian debt collector on 18.01.2022 was horrendous and absolutely turned into war until my request was fulfilled. Be careful before put this place into your healthy aspects.
There is no option to stop their contract !! Do not go!
Gymnation is the Worst gym in Dubai ! Even the consummer rights in Dubai advised to open a case against them to everybody. They are dishonnest and you can never stop your contract even after you complete one year!! They lie ! We completed more than 1 year with Gym Nation and we lost our job during the pandemic so we decided to stop our subscription of course especially during the lock downs. You can never contact them, they keep taking your money on your card, they send a message to whatsapp a number, the number never replies. They say HI and then they never reply and send you legal notices and a company to harras you on the phone that don’t even know the story ! i contcted the gym trainer that subscribed us, he ssaid he will help and that they will contact me, but they never ever ever contact you. We went to the Gym nation counter physically, and nobody wants to speak to you they send you home (there was another person shouting also for the same reason as us!). It seems like this is what they do, they just take your money forever and you can never stop. We opened 3 cases with the consumer right in Dubai, and they said there are many many people that complained for the same reason and they asked everyone to open a case at the police. Never go this Gym Nation !!!!!!
They don’t have a number to call, they don’t listen and sales team tells lies, they have no contracts but while paying they will force you to accept terms that are not clear, sales team will tell you you can cancel anytime but no, they say no contract but it is untrue they will tie you for 12 months and force you to pay.
As if there is no covid nowadays, motor city branch is over over over over crowded !! On pick time, smell is bad. They should reactivate booking on their app and to be mandatory to access.
ADVANTAGES
DISADVANTAGES
Dirty
11-01-2022
Alisha Pakistan
Worst ever!
They run after u for their membership , I asked them about canceling policy they said it’s no problem and no amount will be charged. After I cancelled they start sending these fraud legal notices just to scare poor innocent clients. Don’t ever go there!!
Its the worst gym, they don’t cancel, even after you show your termination letter, covid report they will not cancel then they threaten you through 3rd party recovery agency. Without informing you they will renew your contract & then after 1 year they will as for the renewed contract payment that you are not even aware of.
You are unable to terminate your yearly plan, even after completing your contract! You are unable to speak to someone, at the gym, by message and by email. They continue to debut your card as they wish and they send fake legal notice (without even mentioning the amount due, just to scare you to continue paying for life). After my contract I tried for 6 months to cancel, they were still debiting my card. The consumer rights settled it. And they continued to send notices. The consumer rights told me there were soooo many people complaining and that they advise everyone to open a court case. Biggest scam i have ever seen. You want to speak to them they read the messages, they say hello, and disappear ! Don’t subscribe to this gym!
This is my review for gymnation. Worst experience in GYM. Be careful with the offers as it will tied you up to yearly plan. That’s what happens to me. I thought they are helpful too, stressful and pushy like you are the only member joining their Gym. I am not sure what kind of person Frank is but I have a terrible experience with him. I was redundant in 2018 and my company shutdown and he didn’t accept this instead threatening me now after years to take legal action. You are so desperate. I can’t stand how nasty this is. Honestly I’m so livid that they this to someone. I feel bad for others, the only thing I can say is to speak up. You can’t treat me like how you did, if you need money work hard don’t just get that from people. Be clear with your terms It was a terrible experience Worst with gymnation.
ADVANTAGES
DISADVANTAGES
DishonestHorribleTerribleNot Client-oriented
21-12-2021
Moataz United Arab Emirates
The worst experience in cancelation
They are misleading No word about cancelation You stuck with them for one year and after that they want one more month… Why?! They say notice plus that the person in the reception doesn’t bother himself even to assist or escalate your concer The answer from them no one available the manager left
ADVANTAGES
DISADVANTAGES
Misleading
19-12-2021
Samuel | Verified Antarctica
Fast
I went to this gym with a buddy because he has a membership, and all I observed was how big it was, how well equipped it was, how many different exercises and fitness routines it offered, and how inexpensive the prices were when I inquired about them.
ADVANTAGES
DISADVANTAGES
AmazingCompetent
29-09-2021
Sana | Verified United Arab Emirates
Super
I went to this gym with a buddy because he has a membership, and all I observed was how big it was, how well equipped it was, how many different exercises and fitness routines it offered, and how inexpensive the prices were when I inquired about them.
ADVANTAGES
DISADVANTAGES
FriendlyClean
27-09-2021
Dina | Verified United Arab Emirates
Delightful
I went to this gym with a friend because he has a membership there, and I just saw how big it was, how well equipped it was, how many different exercises and fitness practices were offered, and how reasonable the costs were when I asked about them.
ADVANTAGES
DISADVANTAGES
FantasticAffordable
10-08-2021
Matthias | Verified United Arab Emirates
Well Equipped
I went to this gym with my friend, as he has a membership there, I just observed there that it was huge, well equipped, and a variety of exercises and fitness practices available, and when I asked the prices it was affordable.
ADVANTAGES
DISADVANTAGES
InexpensiveSatisfying
24-04-2021
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