Bayan Shaath   United Arab Emirates

Untrustworthy

I’ve had a very bad experience with Getman Auto care . In brief, i had to bring in the car ( BMW 318i ) 4 times for the same issues and i paid around 12 k in total and just for the record the car is still facing the same issue so i had to take it the car to another garage . Every time they confirm that they have fixed the issue , yet i get the same faults again and again.

Here is what happened in details :

My car had 2 issues :
– the car gave me a message that the engine temp. Is high
– the car used to vibrate when i start it .

1st time : I took the car to German auto care and they told me that i have to replace the turbo because it has a crack, the catalytic converter and the fuel pump . They gave me an option of buying a new turbo or a used turbo so i chose the used one . To be honest they told me the turbo could get damaged again . However, after replacing everything which costed me more than 10k , they confirmed they have tried the car and checked everything and that the car is perfectly fine.

2nd time: After driving the car few times i realized that the same issues are still there . Engine temp is high and the car is vibrating a lot . I gave the car back to German Auto care and they said they had to replace Turbo water gauge actuator . I told them to go ahead and change it and they said we have tried the car and everything is fine now .

3rd time : the car is still having the same issues and i sent the car to german auto care again , this time they said its the thermostat and the water pump . I told them not to change anything as i dont trust what they say anymore . Then they offered to replace these two parts at their own .

4th time: after driving the car it gave me the same messages again so i gave the car back to German autocare , guess what!! They said its the turbo again and that i have to pay an additional 2,500 Dirhams. I asked them not to do anything anymore and to put everything back together as it was and send back the car to me .

One of their employees called me and was very agitated that i wont fix the car at their shop anymore so he literally threatened me that they will remove some parts from the car.

19-03-2025

Yasser   Algeria

Alternator and engine problem have been solver perfectly by german auto car

Very professional work and exceptional service provided by Raed – he was considerate, helpful and courteous. Highly recommend German Autocare if you’ve got a German car and need work to be done on it

29-07-2023

Rafik Assaf   United Arab Emirates

Service Care

I would like to highly recommend it as per excellent service, efficiency, availability, professionalism and friendliness of the staff. They take care if your car as if it is their car. Especially Ra3d ask for him very efficient and friendly.

24-06-2023

Sayeera |   Verified   Reunion

Satisfying

They provide excellent auto care services, and I had a pleasant experience with them.

30-04-2022

Hakeem |   Verified   United Arab Emirates

Perfect

The auto care services provided by them are excellent I had a pleasant experience with them.

25-04-2022

Diego |   Verified   United Arab Emirates

Affordable

I took my car to them for AC and heating services they were efficient and fixed it perfectly and their prices are also reasonable.

09-03-2022

Conner |   Verified   United Arab Emirates

Ideal

German auto care is best for high-end auto care services they were knowledgeable and delivered ideal services.

04-02-2022

Finn |   Verified   United Arab Emirates

Knowledgeable

I went to them for the auto services they were knowledgeable and delivered quick services, overall it was a satisfying experience with them.

29-12-2021

Jonah |   Verified   United Arab Emirates

Advisable

I took my car to German Auto Care for Ac services and they are quite helpful and fixed it perfectly, from my side they are recommendable.

12-12-2021

Nathan |   Verified   United Arab Emirates

Excellent

Their services are reliable, staffs were knowledgeable and delivered the excellent services, totally recommendable.

18-11-2021

Hunter |   Verified   United Arab Emirates

Credible

No doubt they have delivered outstanding services, staffs were well trained and efficient in delivering their services but their prices are high.

14-11-2021

Salomea |   Verified   United Arab Emirates

Great service!

The Transmission Service provided by this center was really great! Moreover, the staff was so professional and attentive.

26-10-2021

Kueng |   Verified   United Arab Emirates

Reliable prices

I would always love to recommend this AutoCare center. As the prices of the services provided by them are reliable and the staff there was very professional!

10-10-2021

Isaias |   Verified   United Arab Emirates

Satisfied

I have tried their repairing service and I am satisfied, they have delivered perfect services and their prices are reasonable.

29-09-2021

Marcel |   Verified   United Arab Emirates

Professional

I have tried their services and I am satisfied as they were professional and delivered their services efficiently, overall it was perfect.

05-09-2021

Simms |   Verified   United Arab Emirates

Perfect services

This AutoCare center is offering perfect services along with amazing prices. I’ve taken some of their services and I was so satisfied with all of them.

31-08-2021

Larry |   Verified   United Arab Emirates

Efficient

I have tried their services and it was good, no doubt their services were reliable and they have delivered it efficiently but they are expensive.

08-08-2021

Joshua |   Verified   United Arab Emirates

Reliable

The vehicle services provided by them were satisfying staffs there were competent, overall it was a good experience with them but they are not well located.

13-07-2021

Kaiden |   Verified   United Arab Emirates

Knowledgeable

I have tried their services, they are professional and knowledgeable and their services are reliable, I am satisfied with their services.

11-07-2021

Wyatt |   Verified   United Arab Emirates

Outstanding

I have tried their services for my vehicle’s AC, their services are outstanding, I am satisfied with the services they have provided me.

01-07-2021

Arjun |   Verified   United Arab Emirates

Satisfied

My friend suggested me this company for auto care services and my experience with them, was great as their services are reliable and they are fast in providing their services.

18-05-2021

Jaime |   Verified   United Arab Emirates

Advisable

I took my vehicle to them for brake check and they are efficient in identifying the problem and fixed it quickly, I will recommend their car care services to my friends.

12-05-2021

Rogers |   Verified   United Arab Emirates

Saves time

I have availed from their annual maintenance service so much. They’re offering perfect services all in an annual one package! It saves time and money as well! Very satisfying experience.

19-04-2021

Alexander |   Verified   United Arab Emirates

Knowledgeable

I have availed their services, staff was competent and knows their work well, and without wasting time they, made your entire work done. Appreciate their work!

05-04-2021