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Customer Experience

Customer Experience

231 Reviews   •   Average   •   3/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

36%

Great

18%

Average

0%

Poor

0%

Bad

45%

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Description

Galadari Automobiles is a flagship company of Galadari Brothers Group and the sole distributor of Mazda, Mahindra, Ziebart, Veedol and Nexa-Autocolor in the UAE. Enjoying a pioneering status in the UAE. Galadari Automobiles holds strongly to its vision of achieving growth and success by providing after sales and support to ensure customer satisfaction that earned the goodwill and trust of the satisfied customers.

Products and Services
  • RTA passing
  • Valeting and cleaning
  • Trade in your old vehicle
  • Special prices for export & bulk buyers
  • Service updates
  • 0% downpayment financing up to 60 months
Contact Details
  • https://www.galpreowned.com/
  • +97142994969
  • [email protected]
  • Galadari Automobiles Near to DXB Airport Terminal -2 Before Al-Mulla Plaza Junction Dubai United Arab Emirates
  • Deira
  • Dubai (UAE)
Social Networks
Additional Info

Phone: +97144199692
Phone: +971551061903
Phone: +97172351163
Address:
Sheikh Zayed Road
Next To Oasis Centre
Galadari Automobiles Mazda Showroom
Dubai
United Arab Emirates

Sheikh Mohammed Bin Salem Road
E 11 Road – Ras al Khaimah
Ras al Khaimah
United Arab Emirates

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Reviews

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Latest Reviews
Payman Ghasem Rashid
  Iran

Bad Start, Good Finish

Mistakes are sometimes made. Real customer service manifests itself on how the vendor acts to resolve the issue. A Mistake was made in my booking where instead of a 9 seater I was given am 8 seater because it was from the same “group”.
This was for an extended rental covering the holiday period. Pick up was late in the evening and much as the counter staff tried to find a replacement, they couldn’t.
First thing next morning I called the head office to complain but to my surprise the person who answered the phone knew all the details of my issue whichbassured me that something was being done. During the day I kept receiving messages about the status and before noo. I was informed that by that evening I would receive the correct 9 seater that I had booked. So within 24 hours of collecting the wrong car, the correct car was delivered to my home. I know many people worked behind the scene to make this happen. Thank you Galadari team for saving our family holiday.

ADVANTAGESDISADVANTAGES

Cooperative Clean Affordable

Misleading


31-03-2025

joker
  India

Assessment test

Not recomended for driving license
TCamhe galadari examiners have tricks and tactics during the test.
they will confuse you. for example.
in my case. during the round about i was at the speed of 22km and i took my foot from the race.
he shouted and said slow down. and from his side kept racing the car.
2nd exmple.
right before the round about. he will tell you to take the left.
very professional driver will not go to left and will take the right turn. but the beginner will always make the mistake and take the left.
3rd example.
he will keep talking. trying to prove you wrong. and will make you confuse

ADVANTAGESDISADVANTAGES

Cooperative Helpful

Awkward Disappointing Dishonest Incompetent Miserable Misleading Rude Terrible Unfavorable Unpleasant Unreliable Untrustworthy Expensive


13-06-2024

Kiran Thaliyaril
  India

Not doing AppropriateTest. Doing Fake Test

I’ve had some really terrible experiences with this school. Initially, I tried to ignore them, but as time went on, I faced numerous awful situations there. I don’t hold anything against the school itself, but the individuals I’ve dealt with have been truly terrible. I’m considering transferring my file to another school, but before I do that, I’m trying to seek help from any senior authorities at the RTA. Today, something really awful happened to me. I arrived at the school at 6:00 a.m. for a test. While there, I met someone in a similar situation to mine. He told me he was on his 6th attempt, repeatedly failing on the garage portion and not understanding where he was going wrong. Similarly, I’m having trouble with the angle part of the test. Out of all the parking tasks, only one remains uncleared, seemingly deliberately left pending so candidates keep trying for the last one.

Then, this guy went for his test. When he returned, he told me that the car had stopped working during the test. He was hesitant to take the car, but they changed it for him, and he passed. Next, it was my turn. I went for the test in the same car, but it wasn’t working—the sensor wasn’t reading properly. Additionally, the security guard misguidedly directed me. I assumed they would understand that the car wasn’t functioning properly, especially since my picture in the car had been replaced with a question mark. However, despite my attempts to explain that the car wasn’t working, they told me I had lost my chance and failed. I was so surprised and frustrated by their response.

Don’t every sit in the car if the monitor is not working properly.

Please don’t waste your money in Galadari driving school. Very rude instructors. You won’t get license. Only your pocket gets empty 💸

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Scam Unprofessional Indecent


07-06-2024

Renzi Sarenas
  Philippines

Class Instructor – Filipos Wondimu Seifu – Worst Instructor

Hats off to Filipos, the most intimidating and impatient instructor at GMDC Al Qusais from Ethiopia. A word of caution for those considering applying for driving school: it’s advisable to avoid having him as your instructor. He tends to give a low rating of 2* in your driving and can be quite vocal in expressing his dissatisfaction. He exhibits impatience during classes, has a short temper, and comes across as insincere. It’s recommended not to place trust in this individual.

ADVANTAGESDISADVANTAGES

Awkward Badly-located Disappointing Dishonest Fake Horrible Inattentive Incompetent Miserable Indecent


26-12-2023

Salome
  Georgia

Not Recommended

Nothing makes sense in this driving school, I am so disappointed of costumer service, also a lots of hidden payments, never pay any coin in advanced, it will get lost and if you do not present receipt its just gone. So difficult to book driving classes by call, you have to present in the office and push them to book the classes for you. Gap between classes and exam takes two or more weeks, even month.
Instructors are not professional and seems like they never get the same training as all explain one thing in a different way and it is against one rule to another, also some of them not even speak well in English. It was worst four months, waisted time. Only person I want to thank is Instructor —Qamar Shahzad Muhammad N 534— only professional in Galadari.

ADVANTAGESDISADVANTAGES

Horrible


31-07-2023

MASH
  United Arab Emirates

BAD CUSTOMER SERVICE

The branch manager, Mr. Mozaffar was very dishonest. I waited about 3 months for my car for which I had made 50% advance. Finally they bluntly told me that the car could not be delivered with no honest explanation.

ADVANTAGESDISADVANTAGES

Dishonest


18-02-2023

Samreen |   Verified
  Reunion

Satisfying

I hired them to valet and clean my car, and they did a fantastic job. Their pricing are really competitive, and the total experience was fantastic.

ADVANTAGESDISADVANTAGES

Attentive Impressive


30-05-2022

Sana |   Verified
  United Arab Emirates

Good

I used their valeting and cleaning services, and they did an excellent job. Their prices are also reasonable, and the overall experience was excellent.

ADVANTAGESDISADVANTAGES

Amazing Credible


30-04-2022

Karter |   Verified
  United Arab Emirates

Great

I have taken their valeting and cleaning services which they have delivered to me amazingly and their prices are also reasonable, overall was great.

ADVANTAGESDISADVANTAGES

Amazing Inexpensive


09-02-2022

Uriah |   Verified
  United Arab Emirates

Reliable

I have contacted them as I want to trade in my vehicle, they were attentive and provide perfect customer care service, I found them reliable.

ADVANTAGESDISADVANTAGES

Attentive Perfect


16-08-2021

Harold |   Verified
  United Arab Emirates

Fantatstic

I have taken their cleaning services for my car, they have offered me a good package which was affordable, and they have provided their cleaning services professionally which I really like, I am satisfied with their services and without any doubt, I would recommend them to others.

ADVANTAGESDISADVANTAGES

Inexpensive Outstanding


28-04-2021

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Reviews
Payman Ghasem Rashid
  Iran

Bad Start, Good Finish

Mistakes are sometimes made. Real customer service manifests itself on how the vendor acts to resolve the issue. A Mistake was made in my booking where instead of a 9 seater I was given am 8 seater because it was from the same “group”.
This was for an extended rental covering the holiday period. Pick up was late in the evening and much as the counter staff tried to find a replacement, they couldn’t.
First thing next morning I called the head office to complain but to my surprise the person who answered the phone knew all the details of my issue whichbassured me that something was being done. During the day I kept receiving messages about the status and before noo. I was informed that by that evening I would receive the correct 9 seater that I had booked. So within 24 hours of collecting the wrong car, the correct car was delivered to my home. I know many people worked behind the scene to make this happen. Thank you Galadari team for saving our family holiday.

ADVANTAGESDISADVANTAGES

Cooperative Clean Affordable

Misleading


31-03-2025

joker
  India

Assessment test

Not recomended for driving license
TCamhe galadari examiners have tricks and tactics during the test.
they will confuse you. for example.
in my case. during the round about i was at the speed of 22km and i took my foot from the race.
he shouted and said slow down. and from his side kept racing the car.
2nd exmple.
right before the round about. he will tell you to take the left.
very professional driver will not go to left and will take the right turn. but the beginner will always make the mistake and take the left.
3rd example.
he will keep talking. trying to prove you wrong. and will make you confuse

ADVANTAGESDISADVANTAGES

Cooperative Helpful

Awkward Disappointing Dishonest Incompetent Miserable Misleading Rude Terrible Unfavorable Unpleasant Unreliable Untrustworthy Expensive


13-06-2024

Kiran Thaliyaril
  India

Not doing AppropriateTest. Doing Fake Test

I’ve had some really terrible experiences with this school. Initially, I tried to ignore them, but as time went on, I faced numerous awful situations there. I don’t hold anything against the school itself, but the individuals I’ve dealt with have been truly terrible. I’m considering transferring my file to another school, but before I do that, I’m trying to seek help from any senior authorities at the RTA. Today, something really awful happened to me. I arrived at the school at 6:00 a.m. for a test. While there, I met someone in a similar situation to mine. He told me he was on his 6th attempt, repeatedly failing on the garage portion and not understanding where he was going wrong. Similarly, I’m having trouble with the angle part of the test. Out of all the parking tasks, only one remains uncleared, seemingly deliberately left pending so candidates keep trying for the last one.

Then, this guy went for his test. When he returned, he told me that the car had stopped working during the test. He was hesitant to take the car, but they changed it for him, and he passed. Next, it was my turn. I went for the test in the same car, but it wasn’t working—the sensor wasn’t reading properly. Additionally, the security guard misguidedly directed me. I assumed they would understand that the car wasn’t functioning properly, especially since my picture in the car had been replaced with a question mark. However, despite my attempts to explain that the car wasn’t working, they told me I had lost my chance and failed. I was so surprised and frustrated by their response.

Don’t every sit in the car if the monitor is not working properly.

Please don’t waste your money in Galadari driving school. Very rude instructors. You won’t get license. Only your pocket gets empty 💸

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Scam Unprofessional Indecent


07-06-2024

Renzi Sarenas
  Philippines

Class Instructor – Filipos Wondimu Seifu – Worst Instructor

Hats off to Filipos, the most intimidating and impatient instructor at GMDC Al Qusais from Ethiopia. A word of caution for those considering applying for driving school: it’s advisable to avoid having him as your instructor. He tends to give a low rating of 2* in your driving and can be quite vocal in expressing his dissatisfaction. He exhibits impatience during classes, has a short temper, and comes across as insincere. It’s recommended not to place trust in this individual.

ADVANTAGESDISADVANTAGES

Awkward Badly-located Disappointing Dishonest Fake Horrible Inattentive Incompetent Miserable Indecent


26-12-2023

Salome
  Georgia

Not Recommended

Nothing makes sense in this driving school, I am so disappointed of costumer service, also a lots of hidden payments, never pay any coin in advanced, it will get lost and if you do not present receipt its just gone. So difficult to book driving classes by call, you have to present in the office and push them to book the classes for you. Gap between classes and exam takes two or more weeks, even month.
Instructors are not professional and seems like they never get the same training as all explain one thing in a different way and it is against one rule to another, also some of them not even speak well in English. It was worst four months, waisted time. Only person I want to thank is Instructor —Qamar Shahzad Muhammad N 534— only professional in Galadari.

ADVANTAGESDISADVANTAGES

Horrible


31-07-2023

MASH
  United Arab Emirates

BAD CUSTOMER SERVICE

The branch manager, Mr. Mozaffar was very dishonest. I waited about 3 months for my car for which I had made 50% advance. Finally they bluntly told me that the car could not be delivered with no honest explanation.

ADVANTAGESDISADVANTAGES

Dishonest


18-02-2023

Samreen |   Verified
  Reunion

Satisfying

I hired them to valet and clean my car, and they did a fantastic job. Their pricing are really competitive, and the total experience was fantastic.

ADVANTAGESDISADVANTAGES

Attentive Impressive


30-05-2022

Sana |   Verified
  United Arab Emirates

Good

I used their valeting and cleaning services, and they did an excellent job. Their prices are also reasonable, and the overall experience was excellent.

ADVANTAGESDISADVANTAGES

Amazing Credible


30-04-2022

Karter |   Verified
  United Arab Emirates

Great

I have taken their valeting and cleaning services which they have delivered to me amazingly and their prices are also reasonable, overall was great.

ADVANTAGESDISADVANTAGES

Amazing Inexpensive


09-02-2022

Uriah |   Verified
  United Arab Emirates

Reliable

I have contacted them as I want to trade in my vehicle, they were attentive and provide perfect customer care service, I found them reliable.

ADVANTAGESDISADVANTAGES

Attentive Perfect


16-08-2021

Harold |   Verified
  United Arab Emirates

Fantatstic

I have taken their cleaning services for my car, they have offered me a good package which was affordable, and they have provided their cleaning services professionally which I really like, I am satisfied with their services and without any doubt, I would recommend them to others.

ADVANTAGESDISADVANTAGES

Inexpensive Outstanding


28-04-2021

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