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Customer Experience

Customer Experience

92 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Attentive Competent Excellent Friendly Perfect Full Service


Excellent

75%

Great

0%

Average

0%

Poor

25%

Bad

0%

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Description

From the familiar smile you are used to seeing when you enter our Freshplus stores to the warm welcome at the petrol pump and the aroma of our very own Arabicca coffee, we are here to deliver the experience that you have come to expect, every single time.

We're here to help you get to where you're going.

Proudly helping to build a nation.

Our past is a source of strength and inspiration.

Every year, Emirates General Petroleum Corporation, Emarat, serves millions of customers across Dubai and the Northern Emirates and Dubai with great value, high-quality fuel at modern service stations. We serve the nation’s businesses across multiple industries, including hospitality, construction, aviation and real estate with a wide range of commercial fuels and lubricants.

In addition, we distribute to our residential customers from our LPG bottling plants in the Jebel Ali Free Zone and our new distribution centre in Al Qusais, ensuring that residents across Dubai and further afield are never far away from a fast and reliable source of power. Through our modern, best-in-class terminals at Jebel Ali, Fujairah and Ras Al Khaimah, we lease the latest, high-quality fuel storage and distribution facilities.

Across the entire Emarat network, from our service stations, terminals and to your doorstep, everything we do is driven by customer happiness.

We always provide service with a smile.

Products and Services
  • Commercial Products
  • Fleet Payment Solutions
  • Commercial Rentals
  • Franchises
  • Engineering
Location
Contact Details
  • https://www.emarat.ae/
  • +97143434444
  • [email protected]
  • Emarat Head Office Al Wasl Sheikh Zayed Road P.O. Box 9400
  • Al Wasl
  • Dubai (UAE)
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Reviews

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Latest Reviews
Ajeesh
  India

The employees in safa petrol pump are not good behavior to normal coustomer

I had a personal experience in the pump Al safa 1 . I put full tank from the pump and ask for the coupen thery all bevave very improper manner. And they told me to complint to anyone they don’t care is that the right way.they angry at me also.other branch staff are very good behavior.

ADVANTAGESDISADVANTAGES

Attentive


19-06-2022

Sayeera |   Verified
  United Arab Emirates

Good

This firm sold me lubricant, and it was satisfactory and of excellent quality; without a doubt, I will refer this company to my friends.

ADVANTAGESDISADVANTAGES

Competent Friendly


30-05-2022

Sayeera |   Verified
  United Arab Emirates

Satisfying

I purchased a lubricant from this company; it was satisfactory, and the product was of high quality; without a doubt, I will recommend this company to my friends.

ADVANTAGESDISADVANTAGES

Attentive Full Service


21-04-2022

Paul |   Verified
  United Arab Emirates

Recommended

I have bought a lubricant from this company, it was good, the product was of high quality, sure I will recommend this company to my friends.

ADVANTAGESDISADVANTAGES

Excellent Perfect


09-05-2021

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Reviews
Ajeesh
  India

The employees in safa petrol pump are not good behavior to normal coustomer

I had a personal experience in the pump Al safa 1 . I put full tank from the pump and ask for the coupen thery all bevave very improper manner. And they told me to complint to anyone they don’t care is that the right way.they angry at me also.other branch staff are very good behavior.

ADVANTAGESDISADVANTAGES

Attentive


19-06-2022

Sayeera |   Verified
  United Arab Emirates

Good

This firm sold me lubricant, and it was satisfactory and of excellent quality; without a doubt, I will refer this company to my friends.

ADVANTAGESDISADVANTAGES

Competent Friendly


30-05-2022

Sayeera |   Verified
  United Arab Emirates

Satisfying

I purchased a lubricant from this company; it was satisfactory, and the product was of high quality; without a doubt, I will recommend this company to my friends.

ADVANTAGESDISADVANTAGES

Attentive Full Service


21-04-2022

Paul |   Verified
  United Arab Emirates

Recommended

I have bought a lubricant from this company, it was good, the product was of high quality, sure I will recommend this company to my friends.

ADVANTAGESDISADVANTAGES

Excellent Perfect


09-05-2021

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