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Customer Experience

Customer Experience

138 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Amazing Helpful Inexpensive Perfect Reliable Stable Professional Clean Affordable
Indecent

Excellent

83%

Great

0%

Average

0%

Poor

0%

Bad

17%

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Description

Elite Byblos Hotel is committed to creating a memorable Dubai experience, ensuring you check-in as a guest, check-out being a friend.

Located conveniently in one of the most prime areas in the city, this 5 star property is a 6 minute walk from the iconic Mall of the Emirates and has constant shuttle services to get you anywhere you want to go! From a 15 minute drive to get to the beach or a customized desert safari trip, our staff are ready to cater all our services for your convenience.

Our many different room categories ensure there is something for everyone, with all guests enjoying the same contemporary high end standards embedded into every detail of this hotel experience. Our aim is for guests to happily call Elite Byblos Hotel home for the duration of their stay as they take in the stylish and modern facilities provided for a comfortably pleasant stay.

Elite Byblos Hotel, managed by the esteemed Byblos Hospitality Group, is proud of their attentive and well qualified staff, who will always have a warm welcoming smile to match high quality service 24 hours a day.

Products and Services
  • Rooms & Suites
  • Restaurants, Bar & Night Club
  • Spa, Gym & Swimming Pool
  • Meeting & Event Facilities
Location

Elite Byblos Hotel - Dubai - United Arab Emirates

Contact Details
  • https://elitebybloshotel.com
  • +97144554800
  • [email protected]
  • Al Barsha Road, Barsha 1, Behind Mall Of The Emirates Dubai United Arab Emirates
  • Al Barsha 1
  • Dubai (UAE)
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Reviews
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Latest Reviews
kate
  United Arab Emirates

Unfriendly staff

The room is not sound proof. Service is poor. The staffs are not trained and rude and very limited so expect that the service would be slow. Staffs think they’re better than guests, treated us like second-class citizens. They charge me more and did not refund me the manager is not helping with the issue. We checked out as their enemies not a friend.

ADVANTAGESDISADVANTAGES

Stable

Indecent


10-01-2023

Kanani |   Verified
  United Arab Emirates

Easy reservation!

I contacted the customer service team as I wanted to reserve a room at this hotel. They were so helpful as they reserved the room for me immediately.

ADVANTAGESDISADVANTAGES

Helpful Professional


31-03-2022

Julien |   Verified
  United Arab Emirates

Affordable prices!

The prices of the rooms provided by this hotel are really affordable. Moreover, the rooms are so comfortable as well.

ADVANTAGESDISADVANTAGES

Reliable Affordable


19-01-2022

Facundo |   Verified
  France

Clean hotel!

I stayed at this hotel when I was on a visit to the UAE. The rooms were very clean and the room service was extremely perfect. Strongly recommended!

ADVANTAGESDISADVANTAGES

Perfect Clean


18-10-2021

Elaina |   Verified
  Belgium

Outstanding

I have stayed here when visited UAE, I have had a great time here the hotel was perfectly outstanding the rooms were beautiful and the bar was amazing, I have also availed the spa services here which were simply great, overall I am satisfied with this place and the services they are providing.

ADVANTAGESDISADVANTAGES

Amazing Perfect


17-05-2021

Rawlins |   Verified
  Cyprus

Inexpensive prices

As I was intending to spend my vacation in Dubai, I wanted to reserve a suite for me and my family. I checked the prices of this hotel to find out that they’re very affordable! The whole experience was beyond amazing as the hotel was perfect and the rooms were very clean and comfortable.

ADVANTAGESDISADVANTAGES

Inexpensive Perfect Clean


17-05-2021

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Reviews
kate
  United Arab Emirates

Unfriendly staff

The room is not sound proof. Service is poor. The staffs are not trained and rude and very limited so expect that the service would be slow. Staffs think they’re better than guests, treated us like second-class citizens. They charge me more and did not refund me the manager is not helping with the issue. We checked out as their enemies not a friend.

ADVANTAGESDISADVANTAGES

Stable

Indecent


10-01-2023

Kanani |   Verified
  United Arab Emirates

Easy reservation!

I contacted the customer service team as I wanted to reserve a room at this hotel. They were so helpful as they reserved the room for me immediately.

ADVANTAGESDISADVANTAGES

Helpful Professional


31-03-2022

Julien |   Verified
  United Arab Emirates

Affordable prices!

The prices of the rooms provided by this hotel are really affordable. Moreover, the rooms are so comfortable as well.

ADVANTAGESDISADVANTAGES

Reliable Affordable


19-01-2022

Facundo |   Verified
  France

Clean hotel!

I stayed at this hotel when I was on a visit to the UAE. The rooms were very clean and the room service was extremely perfect. Strongly recommended!

ADVANTAGESDISADVANTAGES

Perfect Clean


18-10-2021

Elaina |   Verified
  Belgium

Outstanding

I have stayed here when visited UAE, I have had a great time here the hotel was perfectly outstanding the rooms were beautiful and the bar was amazing, I have also availed the spa services here which were simply great, overall I am satisfied with this place and the services they are providing.

ADVANTAGESDISADVANTAGES

Amazing Perfect


17-05-2021

Rawlins |   Verified
  Cyprus

Inexpensive prices

As I was intending to spend my vacation in Dubai, I wanted to reserve a suite for me and my family. I checked the prices of this hotel to find out that they’re very affordable! The whole experience was beyond amazing as the hotel was perfect and the rooms were very clean and comfortable.

ADVANTAGESDISADVANTAGES

Inexpensive Perfect Clean


17-05-2021

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