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Customer Experience

Customer Experience

1,218 Reviews   •   Average   •   3/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

55%

Great

7%

Average

0%

Poor

2%

Bad

36%

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Description

Edge DXB was established over 4 years ago with a mission to make life easy for the people living in the Mena Region. Our vision is to offer exceptional maintenance and technical services practically and conveniently while also accomplishing the perpetual fulfilment of our customers.

AtEdge DXB we know the importance of unifying thread between people and their comfort. We know the art of evaluating your problem and suggesting a result-driven and practical solutions. We adopt a systematic strategy to plan every job, which in turn adds value to your life.

We have confidence in the quality and the most ideal solutions for our customers. Our organization is driven by a team of a devoted and qualified group of technicians, specialized staff and prepared labor. We perform every job with extraordinary detail, and through continually moving up to the most recent innovative solutions, the gifted technicians have the capacity to adjust to any test presented to them during the job cycle.

Products and Services
  • Home MaintenanceAC Service (Handyman Service, Electrical & Plumbing, Painting, Mason & Civil Work, Home Improvement)
  • ELV ServicesAccess Control System (Structured Cabling, POS Solution, Intercom)
  • Commercial Cleaning (Sum Pit Cleaning, Grease Tap Cleaning)
Location
Contact Details
  • https://www.edgedxb.com
  • +971569471928
  • [email protected]
  • Office No. 2908, 29th Floor Citadel Tower Business Bay Dubai United Arab Emirates
  • Business Bay
  • Dubai (UAE)
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Reviews

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Latest Reviews
ian galang
  United Arab Emirates

AC CLEANING

Good quality of service. Knowledgeable in their work and they are friendly and respectful.

ADVANTAGESDISADVANTAGES

Cooperative Satisfying Professional Clean


08-10-2026

Rex Dmello
  India

AC ducts cleaning

On time clean smartly work done. This is my second time I booked them.
Which says all about there work

ADVANTAGESDISADVANTAGES

Clean


06-10-2026

Vesna
  United Arab Emirates

Poor service that caused expensive damage

They did not clean my AC ducts properly and left my carpet discoloured, hardened and unusable. Despite my repeated attempts to resolve the issue, it remains unresolved, leaving me with a once-beautiful and extremely expensive carpet that now has to be thrown away. No discount is worth the stress, wasted time and additional expense their service caused.

ADVANTAGESDISADVANTAGES

Dishonest Incompetent Misleading Unprofessional Unreliable Untrustworthy Not Client-oriented



09-09-2026

Kanwal Chandwani
  United Arab Emirates

Upholstery cleaning

Amazing service.. easily accessible and very fast i liked how they cleaned up all the mess after service… i can easily recommend them to everyone

ADVANTAGESDISADVANTAGES

Advisable Amazing Convenient Cooperative Credible Efficient Fantastic Fast Honest Impressive Outstanding Clean Full Service Client-oriented


04-08-2026

Anne Davies
  United Arab Emirates

SCAM COMPANY

Paid to clean A/C ducts.. took our money and did not clean the ducts, but left us with 2 leaks, ceiling & floor damage that they refused to send anyone out to fix. We paid a more reputable company to fix their mess and all our communication attempts for a refund have been ignored. They block & delete all my reviews (and others with the exact same complaints) They are a shameful, scam company and should NOT be in business!

ADVANTAGESDISADVANTAGES

Criminal Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Misleading Scam Terrible Unreliable Untrustworthy Not Client-oriented



11-07-2026

Anne
  United Arab Emirates

A/C cleaning

A/C unit has been leaking since they finished cleaning them yesterday. We requested someone to come out immediately, they said they can’t send anyone out today. Now they’re disputing that it’s their fault, even though the units were working perfectly before they started their cleaning. Seems like they are just about the money and zero customer satisfaction. Will never use again!

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Unreliable Not Client-oriented




07-06-2026

Sascha Concessio
  United Arab Emirates

Had my AC duct cleaning done by edge

They were great right from visit to finishing the job. GAGAN and Furqan were very pleasant and did the work very deligently. Vivek was a good sales person who didn’t over promise.

ADVANTAGESDISADVANTAGES

Advisable Amazing Attentive Cooperative Credible Clean Affordable


02-06-2026

Gabe Santiago
  Norway

Great Job!!

I am extremely satisfied with the quality of work they provided. Their team was highly professional, punctual, and very knowledgeable throughout the entire process.

From the moment they arrived, they carefully inspected the AC units and explained the cleaning procedure in detail. They ensured that everything was covered properly before starting the work to avoid any dust or mess inside the property. The technicians cleaned the filters, ducts, grills, and indoor units thoroughly, and the difference in air quality was noticeable immediately after the service.

What impressed me the most was their attention to detail and commitment to hygiene and sanitation. The AC units are now cooling much better, the airflow has improved significantly, and there is no unpleasant smell anymore. The team also made sure the entire area was cleaned before leaving, which showed their professionalism and respect for the customer’s property.

Their customer service was excellent, and the staff was polite, friendly, and very cooperative. The pricing was reasonable for the quality of service provided, and they delivered exactly what they promised.|
|and also very good customer support as well 10/10

ADVANTAGESDISADVANTAGES

Amazing Attentive Competent Convenient Efficient Fantastic Friendly Clean Affordable


16-05-2026

DENIS WALLBURN
  Australia

GREAT SERVICE , WONDERFULL TEAM

I am extremely satisfied with the quality of work they provided. Their team was highly professional, punctual, and very knowledgeable throughout the entire process.

From the moment they arrived, they carefully inspected the AC units and explained the cleaning procedure in detail. They ensured that everything was covered properly before starting the work to avoid any dust or mess inside the property. The technicians cleaned the filters, ducts, grills, and indoor units thoroughly, and the difference in air quality was noticeable immediately after the service.

What impressed me the most was their attention to detail and commitment to hygiene and sanitation. The AC units are now cooling much better, the airflow has improved significantly, and there is no unpleasant smell anymore. The team also made sure the entire area was cleaned before leaving, which showed their professionalism and respect for the customer’s property.

Their customer service was excellent, and the staff was polite, friendly, and very cooperative. The pricing was reasonable for the quality of service provided, and they delivered exactly what they promised.

ADVANTAGESDISADVANTAGES

Advisable Amazing Competent Convenient Credible Excellent Friendly Honest Impressive Clean Client-oriented


16-05-2026

ARMAN
  Italy

SERVICE

GREAT COMPANY GREAT SERVICE OVERALL EXPEREINCE 10/10

ADVANTAGESDISADVANTAGES

Amazing Attentive Competent Convenient Clean Affordable Client-oriented


05-05-2026

Randy Van Damme
  Belgium

WARNING! They stole my money!

WARNING! Do not hire! I lost money and they damaged my AC permanently!

I live in Belgium and asked Edge Integrated Technical Services to fix the AC in my Dubai apartment, where my tenants live.

(I had a terrible experience with them last year but gave them a second chance last week. One of my worst regrets.)

First, I paid 1400 AED for their “Premium Package” that was supposed to include full coil cleaning, duct flushing, and deep cleaning. But after the service, the AC still wasn’t cooling. They told me the actuator needed replacing soI paid another 600 AED. Still no change. Then they said the motor was the problem. I felt something was wrong.

So I hired 2 other companies to check. Both told me the coils were never cleaned — even though I paid for it. Edge sent me false pictures as “proof”.

Even worse, one of other technicians showed me proof that my coils were recently damaged. He had serviced the same unit last year and had a photo from back then. The new photo clearly showed damage that was not there before. So not only did Edge not clean the coils — they damaged them! A most costly repair I can’t afford!

Before the actuator was replaced, I had already told Edge to STOP all work and that they were “not welcome anymore”. But they still went to the apartment anyway and replaced it without my permission. I asked for a refund. They refused and said the work was done “as agreed.” Totally dishonest!

Also, their team never showed up on day 2. My tenants waited the whole day, and the company didn’t answer their calls. The manager, Fatema, finally replied the next day with only a “hi” and said they don’t work tomorrow. No apology, no explanation. Very unprofessional.

In the end, I paid another technician (the one from last year) to fix everything. He cleaned the coils properly, made a small repair, and the AC worked again. No actuator or motor was needed! This shows Edge gave a wrong diagnosis twice and did unnecessary work just to charge me more.

I lost more than 2000 AED. The company is unreliable, incompetent, dishonest, and careless. I don’t want anyone else to go through this. Please avoid them.

ADVANTAGESDISADVANTAGES

Smart Unique Well-located Affordable

Criminal Disappointing Dishonest Fraudulent Incompetent Misleading Scam Unprofessional Unreliable Untrustworthy Not Client-oriented




06-08-2025

Amaya
  China

Didnt show up

They are very unprofessional. They dont know how to value time of the customer. They are liar and incompetent. It wasted our time for two consecutive Saturday waiting for nothing. They have lots of excuses. They dont care even if the customers will get mad or disappointed. DO NOT TRUST OR BOOK THIS COMPANY. Very bad.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Incompetent Misleading Terrible Unprofessional Unreliable Not Client-oriented


26-07-2025

Ahmad
  United Arab Emirates

Duct Cleaning

Professional, friendly and knowledgeable team the dis their job perfectly.

ADVANTAGESDISADVANTAGES

Advisable Attentive Competent Cooperative Fast Friendly Helpful Honest Knowledgeable Respectable Satisfying Clean Affordable Full Service


28-05-2025

Reham Shakra
  United Arab Emirates

Bad service unprofessional

Very bad service , slow incomplete job , never came back as promised to resolve & complete job

ADVANTAGESDISADVANTAGES

Disappointing Dishonest


19-05-2025

Ali
  United Arab Emirates

AC Cleaning

They are very good at their work and are focused. Thank you for providing such a good team.

ADVANTAGESDISADVANTAGES

Fantastic Friendly Respectable Professional


21-11-2024

Josette
  United Arab Emirates

Unprofessional

Booked for sofa and mattress cleaning weeks before the service date. I texted and call many times 1 day before the fixed date nobody answered at the end they said they dont work on sundays. The next day service was scheduled at 9 am no one showed, after many messages they said 9:30, again no show they say at 10. At 10:30 i texted for the 3rd time,, they replied saying they need access.. and supposedly they should be done by that time.. so unsatisfying service unprofessional team especially Fatema who introduced herself as Head of Operations and she couldnt help even to have her team on time and she wasnot even sorry for that.

ADVANTAGESDISADVANTAGES

Dishonest




04-11-2024

P
  United Arab Emirates

No show on appointment

Terrible services they never showed up on the appointment, didn’t answer calls after booking was confirmed. Not professional at all.

ADVANTAGESDISADVANTAGES

Misleading Terrible Unprofessional Unreliable Untrustworthy


02-11-2024

Viktoriia
  United Arab Emirates

stay away from them

This is the most irresponsible and dishonest company. We were cleaning the water tank, and I specifically asked in advance for them to be careful and not damage the sensor that controls the water shut-off when the tank is full. After the cleaning, they broke our sensor, causing water to flow continuously outside. We had to shut off the water. The company promised to send another team to fix the issue within two hours, but no one showed up. In the evening, after a phone call, they assured me that everything would be taken care of the next day. They told me I had to fill the tank manually by shutting off the valve when it was full.

Due to manual filling, the water pump broke, leaving us without water. The next day, we managed to get through to them only after noon, but they kept lying and making empty promises. A team finally arrived but didn’t know how to fix the issue, and they just sat around until the evening. We were left with waste in the toilet for three days, without water at home, unwashed dishes, no shower, and no laundry! On the third day, they simply stopped answering our calls.

We contacted security, and only then did they show up. A new team came and left again because they didn’t know how to drain the tank without the pump (which was absurd not to know). They didn’t know how to fix the pump! They left, promising to return but never did. They won’t answer the phone! We are now contacting the police and filing a lawsuit. Video materials from surveillance cameras will be provided! May Allah punish you for your lies and irresponsibility!

ADVANTAGESDISADVANTAGES

Awkward Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Messy Miserable Misleading Ridiculous Rude Scam Terrible Unpleasant Unprofessional Untrustworthy Not Client-oriented












14-09-2024

Mohamed
  United Arab Emirates

Review

Good service

ADVANTAGESDISADVANTAGES

Convenient Cooperative Clean Affordable Client-oriented


29-08-2024

Azeem
  United Arab Emirates

great Service

The appointed team was very professional. They did the good job and very effeciently. I recommend them.

ADVANTAGESDISADVANTAGES

Attentive Competent Client-oriented


22-08-2024

Nadeem
  United Arab Emirates

Zero. Stay away of this dishonest company

Worst services company in Dubai. Stay away.
I have used them and they never come when then say they will. Very bad quality work.

ADVANTAGESDISADVANTAGES

Dishonest Horrible Incompetent Misleading Terrible Not Client-oriented


17-08-2024

Gilles Sooben
  United Arab Emirates

DO NOT SIGN A CONTRACT it’s a scam

Reading several negative reviews, it became clear that my wife and I aren’t the only ones who were prey to this company’s dishonest practices. We signed a maintenance contract with them, paid Aed 6,400 in full and advance. Months later and they breached the contract every step of the way and provided ZERO services. We had to call other maintenance companies which of course cost us extra money. We decided to ask for a refund and since then they’ve been making all sort of excuses. My wife even spoke to someone who pretended to be the CEO but was actually from Customer Service. After weeks of waiting they claimed to have transferred some money back but 3 weeks later, we still haven’t received it. They are not even responding to our emails anymore. They have even taken down their Google page and all the reviews that were reporting them.
We filed a complaint to the Customer Protection Office, and we’ll go to the Police if the matter isn’t resolved. I urge all of you who had a similar experience to file a complaint too. Here’s the link:
https://consumerrights.ae/en/Pages/consumer-complaint.aspx

ADVANTAGESDISADVANTAGES

Fake Fraudulent Horrible Scam Untrustworthy


10-08-2024

Ranjeet
  United Arab Emirates

AC clean service

I have got ac service from them and my cooling was still poor, bill increased by double and after calling they took 40n days to respond and send revisit. I found that in first clean they did not clean plate, water etc and motor was placed wrongly which made motor damage. they did no action anmd saying that cocordinator changed we will not do anything.

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Ridiculous Rude Unprofessional Unreliable Untrustworthy


08-08-2024

Nurislombek
  United Arab Emirates

AC duct cleaning

He everyone, i wanna say thank you to this company. I’m using their service since 2023 year, this year 2024 also i call them to do clean my AC, they came and did and show best service as every-time. By the way the guy Nasir is really good and professional, he know his job and he know how to show good service

ADVANTAGESDISADVANTAGES

Amazing Friendly



21-05-2024

Owaise
  India

Duct cleaning

They did good job in my apartment
Thanks

ADVANTAGESDISADVANTAGES

Advisable


19-04-2024

Jerry
  United Arab Emirates

Ac duct cleaning

Edge integrated did a good job by cleaning the ac ducts in my apartment

ADVANTAGESDISADVANTAGES

Convenient Client-oriented


16-04-2024

Elena Rindina
  United Arab Emirates

They didn’t came on time twice, no responding , ignoring

I’m so upset from this service. I did the booking payments, after I did the full payment. On booking time no one came, no one interesting to call to apologize that no one came. After one day the customer service reply and apologize, I’m not blaming on them . Ok I said let’s try last chance if no one I will do the refund money, again no one came, no one call. The worse customer service, I never come back and never advise to other people. And I have first experience with them, cleaning the ac it’s amazing, ( they were late by time , but came ). This time I choose cleaning the carpet and Matress. I hope I will not follow them month to get answer and get money back .

ADVANTAGESDISADVANTAGES

Terrible Unprofessional


02-04-2024

Johndell Sena
  Philippines

AC Duct cleaning

Very satisfying

ADVANTAGESDISADVANTAGES

Amazing Friendly Impressive Outstanding Satisfying


28-03-2024

Kumar
  United Arab Emirates

Commitment, Honesty and professionalism

I wouldn’t recommend this company as they are not honest and they cheated me. They promised some services over phone but didn’t do the same when they came. I stopped the workers as soon as I realized they are not doing the same service as promised. Called the same guy I spoke to, he said we will come back and do it later and let them continue what they are doing. I agreed. Then while leaving they convinced me to make partial payment which was almost 75% and promising to come back another day as they are busy. Now when I asked for the schedule to complete the work, they sent me msg that they will not do the service. Isn’t this cheating? Please beware and don’t just fall for their promises.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Rude Unfavorable Unpleasant Unprofessional Expensive Indecent Not Client-oriented


22-02-2024

Vineet Nair
  India

AC complaint

Absolutely horrible and unreliable. They gave a quote for an AC repair job and asked for full payment in advance to schedule tech to visit. I paid in full. Their tech came and did a half job. My AC was running earlier but not cooling , now my AC is completely down and I am chasing them to resolve the problem. No response since last few days. These guys need to be complained in consumer court and fined. Do not trust them and withhold payment always unless work is complete.

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Unprofessional Unreliable Untrustworthy


27-10-2023

Rabih Saab
  United Arab Emirates

Service

Most unprofessional m, incompetent company ever – stay clear at all costs – below is a hole they made in my bathroom and didn’t bother to cover it – it was to fix AC.
Moreover they have no idea what they’re doing – their problem to fix AC is put curtains and add a wall mounted additional unit! I am surprised they are licensed

ADVANTAGESDISADVANTAGES

Criminal Disappointing Dishonest Inattentive Incompetent Misleading Unprofessional Untrustworthy Not Client-oriented




24-08-2023

Sushant
  United Arab Emirates

Air Condition Cleaning and Duct Cleaning

Gagan Kumar and his team mate were excellent in their work.

ADVANTAGESDISADVANTAGES

Efficient Excellent


21-08-2023

Vincent
  United Arab Emirates

Good job

Very pleased with the duct cleaning and AC servicing job carried out at my apartment today. The team was excellent with their work and cleaned the mess too.

ADVANTAGESDISADVANTAGES

Amazing


14-06-2023

Lien
  France

Appointment

Can’t get to have an appointment and if got an appointment it’s never on time and it’s not organised in the manner I asked .

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Expensive


27-01-2023

Ross Oates
  United Arab Emirates

Do not use

Do not get this company to do any work in your home.

They started in my home last week and claimed it would take 5 days for work to be completed. It is now over 2 weeks since they started and the demolishing part has not even been completed.

In the process of their work, they have left my home very very untidy and used no dust protection to prevent the rest of the house from getting extremely dusty. They have made a hole in the wall and chipped a piece off my sink while doing a bathroom renovation.

When they did show up for work they didn’t arrive before 11am any morning. They promised to come today and yesterday but did not show.

They have arranged to meet me on several occasions at the house but failed each time to show up. They refuse to answer text messages or phone calls.

Their work is nothing short of a disgrace and they have apologised for how bad it has been. However, they are now refusing to return and finish the work unless I give them predated cheques. It’s fraudulent what they are doing.

Do not make the same mistake I did. Stay away at all costs!

ADVANTAGESDISADVANTAGES

Criminal Dirty Disappointing Dishonest Fraudulent Incompetent Misleading Terrible Unprofessional Untrustworthy



09-12-2022

Jerome
  United Arab Emirates

Top Quality Service

Thank you EDGE Integrated for amazing & timely service here in Ajman..
Big shout out to your professional crew, Mr. Qamar & Mr. Nabi!! Indeed! Your service is worth the penny! Cheers!! Until next time…

ADVANTAGESDISADVANTAGES

Efficient Satisfying




30-08-2022

Hani |   Verified
  United Arab Emirates

Happy

I used their AC maintenance services, and they were quick, effective, and provided excellent services.

ADVANTAGESDISADVANTAGES

Attentive Pleasant


30-06-2022

Frank |   Verified
  United Arab Emirates

Fresh

I used their AC maintenance services, and they were quick, effective, and provided excellent services.

ADVANTAGESDISADVANTAGES

Optimal Clean


30-06-2022

Roxana
  United Arab Emirates

Lounge damaged

While my husband was in hospital I called to have lounge washed and sanitized.
I arrived late in the evening and noticed lounge was damaged from bleach.
After no response for over two weeks when I called manager advised was not aware. I advised they would be reported and they sent people to look.
I felt they thought I was not honest and marks where made before hand.
They wanted to take re make pipping. But I told them this longe was made for us and you will not have materials here. Plus pulling it apart will show sewing marks.
This was two weeks ago again no one called. I just called and told someone will call me back. Still waiting. I will now report this to consumer department in UAE.
My husband is recovering from cancer and 2 broken bones which I explained and this stress is not needed.
All that was needed was communication shame on you the manager who was not at all understanding and wanted to talk over me.

ADVANTAGESDISADVANTAGES

Dirty Disappointing Unpleasant Unreliable Not Client-oriented










29-04-2022

Brandon |   Verified
  United Arab Emirates

Superb

I have tried their AC maintenance services, they were efficient and delivered superb services, in a short period of time.

ADVANTAGESDISADVANTAGES

Efficient Fast


13-04-2022

Carlota
  United Arab Emirates

Ac duct service

Worked well but needs to upgrade cleaning equipments like rota brush and steam disinfection for ac duct service. I hope the company will provide better equipments for their services.

ADVANTAGESDISADVANTAGES

Attentive Efficient Knowledgeable Clean


06-04-2022

Natalia |   Verified
  United Arab Emirates

Competent

I have taken their plumbing services they were competent and delivered quick services and their prices are affordable.

ADVANTAGESDISADVANTAGES

Fast Affordable


02-03-2022

Robin Dsilva
  United Arab Emirates

Ac duct cleaning

WORST SERVICE

I had done my service at home ac duct cleaning which was done with normal vacuum cleaning machine I have never seen anything like that before it should be done with the rota brush machine, and also thy don’t have a steam ac disinfectant machine (fog) thy do it with spray bottle , ridiculous service , I would never ever recommend anyone this place

ADVANTAGESDISADVANTAGES

Disappointing Incompetent Misleading Terrible Unprofessional Untrustworthy Not Client-oriented




19-02-2022

Tina
  United Arab Emirates

Unprofessional and fraudulent business practices

This is a bunch of unprofessional people with unethical business practices. I ordered deep cleaning for 31st December. I paid in advance. They sent their staff on 31st but the security of our community rejected them due to not having proper documents with them which was because their staff did not have Emirates ID due to not having a work permit (which was allegedly under process). The next day I followed up with them to enquire about refund. One of their managers called Anas apologized for the inconvenience and said not to worry they will return my money. Unfortunately Anas is not sincere. Over 3 weeks later, after many regular follow ups with Edge Integrated during which i heard many excuses and was promised many times that a manager will call me back I am still waiting for the callback and i am still waiting for my refund. An escalation to the authorities will be needed. Bottom line: another UAE business which should not have been granted a business license in the first place. Unprofessional and unethical.

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent


23-01-2022

Stetson |   Verified
  United Arab Emirates

Satisfying

I called them for the maintenance services which they have delivered me quickly, they were competent and deliver satisfying services.

ADVANTAGESDISADVANTAGES

Competent Fast


17-01-2022

Finley |   Verified
  United Arab Emirates

Advisable

They are competent and reliable people and the services they have delivered are fantastic, I like and would love to recommend them.

ADVANTAGESDISADVANTAGES

Competent Fantastic


05-01-2022

Kanaiya |   Verified
  United Arab Emirates

Experts!

I’ve taken one of the home maintenance services provided by them. I was so satisfied as the staff was real experts and very attentive!

ADVANTAGESDISADVANTAGES

Attentive Professional


22-12-2021

Beau |   Verified
  United Arab Emirates

Satisfied

I called them for AC Maintenance service, they are knowledgeable and delivered quick services, I am satisfied.

ADVANTAGESDISADVANTAGES

Fast Knowledgeable


01-12-2021

Preston |   Verified
  United Arab Emirates

Efficient

This company is offering perfect home maintenance services they were efficient and smart and delivered sustainable services.

ADVANTAGESDISADVANTAGES

Smart Sustainable


17-11-2021

Wael J
  United Arab Emirates

VERY UNRESPONSIVE AND POOR COMPETENCE; DOES NOT HAVE THE RESOURCES

AVOID THIS COMPANY AT ALL COST I was looking to establish an Annual Maintenance Contract (AMC) for a villa, and had the unfortunate experience to work with this company. At first sight, it looks like they have references but in fact they are very recent on the market, are very stretched on resources and are not responsive at all. I had two emergencies (water, AC) which they could not address in time so I ended up paying another company to come, and I requested their handyman support for a couple of small tasks; same they arrived late & ended up doing nothing. They will try to attract you with discounted pricing, but don’t get fooled. You may be lucky if you go for a single order, but DO NOT MAKE THE MISTAKE TO ESTABLISH AN AMC with them. Finally, I asked to terminate my contract and get refunded pro-rata and they tried to fool me around; and I had to threaten to sue them to get paid. Ultimately, they over-charged me for activities they didn’t do but I just wanted to get out of it. There is plenty of other reliable companies on the markets (Fixperts, Transguard, etc.) and I will re-establish a contract with a new company. DO NOT MAKE THE MISTAKE TO ESTABLISH AN AMC WITH THIS COMPANY; THEY ARE NOT RELIABLE.

ADVANTAGESDISADVANTAGES

Dishonest Incompetent Unreliable


28-10-2021

Saoirse |   Verified
  United Arab Emirates

Full Service

I would love to recommend Edge Integrated as their services are excellent and their prices are quite affordable.

ADVANTAGESDISADVANTAGES

Excellent Affordable


26-10-2021

Alexandra |   Verified
  United Arab Emirates

Satisfying

I have contacted this company for plumbing services they are the super fast company they send the concerned person in a short period of time and their services are satisfying.

ADVANTAGESDISADVANTAGES

Fast Perfect


12-10-2021

Tagaro |   Verified
  United Arab Emirates

Reasonable prices

This company was a recommendation from one of my friends. I’ve taken the AC services provided by them. The price of the service was so reasonable and the staff was very professional.

ADVANTAGESDISADVANTAGES

Reliable Affordable


30-09-2021

Kenzie |   Verified
  United Arab Emirates

Perfect

I have tried their AC maintenance services and it was completely satisfying as their services were perfect and their prices are affordable.

ADVANTAGESDISADVANTAGES

Satisfying Affordable


09-08-2021

Bellamy |   Verified
  United Arab Emirates

Satisfying

This company is providing perfect home care and maintenance services, I have tried their services and my experience with them was good, they have quickly delivered services and their prices are reasonable.

ADVANTAGESDISADVANTAGES

Fast Inexpensive


05-08-2021

Aurelia |   Verified
  United Arab Emirates

Fast

My AC was not provided proper cooling, I have tried their AC maintenance services which are satisfying, and they have done the maintenance work quickly and efficiently.

ADVANTAGESDISADVANTAGES

Efficient Satisfying


22-06-2021

Paisley |   Verified
  United Arab Emirates

Appreciable

I have tried their painting services which were pretty good I liked their work and they have done it fast, their services give a different look to my apartment, I appreciate their work.

ADVANTAGESDISADVANTAGES

Outstanding Satisfying


06-05-2021

Griffin |   Verified
  United Arab Emirates

Super work

If you have any problem in your home that needs maintenance, do yourself a favor and book a team from this company, you’ll love the experience so much! I never book anyone else except them when I need any home maintenance. They’re perfect and friendly.

ADVANTAGESDISADVANTAGES

Efficient Friendly Perfect


04-04-2021

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Reviews
ian galang
  United Arab Emirates

AC CLEANING

Good quality of service. Knowledgeable in their work and they are friendly and respectful.

ADVANTAGESDISADVANTAGES

Cooperative Satisfying Professional Clean


08-10-2026

Rex Dmello
  India

AC ducts cleaning

On time clean smartly work done. This is my second time I booked them.
Which says all about there work

ADVANTAGESDISADVANTAGES

Clean


06-10-2026

Vesna
  United Arab Emirates

Poor service that caused expensive damage

They did not clean my AC ducts properly and left my carpet discoloured, hardened and unusable. Despite my repeated attempts to resolve the issue, it remains unresolved, leaving me with a once-beautiful and extremely expensive carpet that now has to be thrown away. No discount is worth the stress, wasted time and additional expense their service caused.

ADVANTAGESDISADVANTAGES

Dishonest Incompetent Misleading Unprofessional Unreliable Untrustworthy Not Client-oriented



09-09-2026

Kanwal Chandwani
  United Arab Emirates

Upholstery cleaning

Amazing service.. easily accessible and very fast i liked how they cleaned up all the mess after service… i can easily recommend them to everyone

ADVANTAGESDISADVANTAGES

Advisable Amazing Convenient Cooperative Credible Efficient Fantastic Fast Honest Impressive Outstanding Clean Full Service Client-oriented


04-08-2026

Anne Davies
  United Arab Emirates

SCAM COMPANY

Paid to clean A/C ducts.. took our money and did not clean the ducts, but left us with 2 leaks, ceiling & floor damage that they refused to send anyone out to fix. We paid a more reputable company to fix their mess and all our communication attempts for a refund have been ignored. They block & delete all my reviews (and others with the exact same complaints) They are a shameful, scam company and should NOT be in business!

ADVANTAGESDISADVANTAGES

Criminal Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Misleading Scam Terrible Unreliable Untrustworthy Not Client-oriented



11-07-2026

Anne
  United Arab Emirates

A/C cleaning

A/C unit has been leaking since they finished cleaning them yesterday. We requested someone to come out immediately, they said they can’t send anyone out today. Now they’re disputing that it’s their fault, even though the units were working perfectly before they started their cleaning. Seems like they are just about the money and zero customer satisfaction. Will never use again!

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Unreliable Not Client-oriented




07-06-2026

Sascha Concessio
  United Arab Emirates

Had my AC duct cleaning done by edge

They were great right from visit to finishing the job. GAGAN and Furqan were very pleasant and did the work very deligently. Vivek was a good sales person who didn’t over promise.

ADVANTAGESDISADVANTAGES

Advisable Amazing Attentive Cooperative Credible Clean Affordable


02-06-2026

Gabe Santiago
  Norway

Great Job!!

I am extremely satisfied with the quality of work they provided. Their team was highly professional, punctual, and very knowledgeable throughout the entire process.

From the moment they arrived, they carefully inspected the AC units and explained the cleaning procedure in detail. They ensured that everything was covered properly before starting the work to avoid any dust or mess inside the property. The technicians cleaned the filters, ducts, grills, and indoor units thoroughly, and the difference in air quality was noticeable immediately after the service.

What impressed me the most was their attention to detail and commitment to hygiene and sanitation. The AC units are now cooling much better, the airflow has improved significantly, and there is no unpleasant smell anymore. The team also made sure the entire area was cleaned before leaving, which showed their professionalism and respect for the customer’s property.

Their customer service was excellent, and the staff was polite, friendly, and very cooperative. The pricing was reasonable for the quality of service provided, and they delivered exactly what they promised.|
|and also very good customer support as well 10/10

ADVANTAGESDISADVANTAGES

Amazing Attentive Competent Convenient Efficient Fantastic Friendly Clean Affordable


16-05-2026

DENIS WALLBURN
  Australia

GREAT SERVICE , WONDERFULL TEAM

I am extremely satisfied with the quality of work they provided. Their team was highly professional, punctual, and very knowledgeable throughout the entire process.

From the moment they arrived, they carefully inspected the AC units and explained the cleaning procedure in detail. They ensured that everything was covered properly before starting the work to avoid any dust or mess inside the property. The technicians cleaned the filters, ducts, grills, and indoor units thoroughly, and the difference in air quality was noticeable immediately after the service.

What impressed me the most was their attention to detail and commitment to hygiene and sanitation. The AC units are now cooling much better, the airflow has improved significantly, and there is no unpleasant smell anymore. The team also made sure the entire area was cleaned before leaving, which showed their professionalism and respect for the customer’s property.

Their customer service was excellent, and the staff was polite, friendly, and very cooperative. The pricing was reasonable for the quality of service provided, and they delivered exactly what they promised.

ADVANTAGESDISADVANTAGES

Advisable Amazing Competent Convenient Credible Excellent Friendly Honest Impressive Clean Client-oriented


16-05-2026

ARMAN
  Italy

SERVICE

GREAT COMPANY GREAT SERVICE OVERALL EXPEREINCE 10/10

ADVANTAGESDISADVANTAGES

Amazing Attentive Competent Convenient Clean Affordable Client-oriented


05-05-2026

Randy Van Damme
  Belgium

WARNING! They stole my money!

WARNING! Do not hire! I lost money and they damaged my AC permanently!

I live in Belgium and asked Edge Integrated Technical Services to fix the AC in my Dubai apartment, where my tenants live.

(I had a terrible experience with them last year but gave them a second chance last week. One of my worst regrets.)

First, I paid 1400 AED for their “Premium Package” that was supposed to include full coil cleaning, duct flushing, and deep cleaning. But after the service, the AC still wasn’t cooling. They told me the actuator needed replacing soI paid another 600 AED. Still no change. Then they said the motor was the problem. I felt something was wrong.

So I hired 2 other companies to check. Both told me the coils were never cleaned — even though I paid for it. Edge sent me false pictures as “proof”.

Even worse, one of other technicians showed me proof that my coils were recently damaged. He had serviced the same unit last year and had a photo from back then. The new photo clearly showed damage that was not there before. So not only did Edge not clean the coils — they damaged them! A most costly repair I can’t afford!

Before the actuator was replaced, I had already told Edge to STOP all work and that they were “not welcome anymore”. But they still went to the apartment anyway and replaced it without my permission. I asked for a refund. They refused and said the work was done “as agreed.” Totally dishonest!

Also, their team never showed up on day 2. My tenants waited the whole day, and the company didn’t answer their calls. The manager, Fatema, finally replied the next day with only a “hi” and said they don’t work tomorrow. No apology, no explanation. Very unprofessional.

In the end, I paid another technician (the one from last year) to fix everything. He cleaned the coils properly, made a small repair, and the AC worked again. No actuator or motor was needed! This shows Edge gave a wrong diagnosis twice and did unnecessary work just to charge me more.

I lost more than 2000 AED. The company is unreliable, incompetent, dishonest, and careless. I don’t want anyone else to go through this. Please avoid them.

ADVANTAGESDISADVANTAGES

Smart Unique Well-located Affordable

Criminal Disappointing Dishonest Fraudulent Incompetent Misleading Scam Unprofessional Unreliable Untrustworthy Not Client-oriented




06-08-2025

Amaya
  China

Didnt show up

They are very unprofessional. They dont know how to value time of the customer. They are liar and incompetent. It wasted our time for two consecutive Saturday waiting for nothing. They have lots of excuses. They dont care even if the customers will get mad or disappointed. DO NOT TRUST OR BOOK THIS COMPANY. Very bad.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Incompetent Misleading Terrible Unprofessional Unreliable Not Client-oriented


26-07-2025

Ahmad
  United Arab Emirates

Duct Cleaning

Professional, friendly and knowledgeable team the dis their job perfectly.

ADVANTAGESDISADVANTAGES

Advisable Attentive Competent Cooperative Fast Friendly Helpful Honest Knowledgeable Respectable Satisfying Clean Affordable Full Service


28-05-2025

Reham Shakra
  United Arab Emirates

Bad service unprofessional

Very bad service , slow incomplete job , never came back as promised to resolve & complete job

ADVANTAGESDISADVANTAGES

Disappointing Dishonest


19-05-2025

Ali
  United Arab Emirates

AC Cleaning

They are very good at their work and are focused. Thank you for providing such a good team.

ADVANTAGESDISADVANTAGES

Fantastic Friendly Respectable Professional


21-11-2024

Josette
  United Arab Emirates

Unprofessional

Booked for sofa and mattress cleaning weeks before the service date. I texted and call many times 1 day before the fixed date nobody answered at the end they said they dont work on sundays. The next day service was scheduled at 9 am no one showed, after many messages they said 9:30, again no show they say at 10. At 10:30 i texted for the 3rd time,, they replied saying they need access.. and supposedly they should be done by that time.. so unsatisfying service unprofessional team especially Fatema who introduced herself as Head of Operations and she couldnt help even to have her team on time and she wasnot even sorry for that.

ADVANTAGESDISADVANTAGES

Dishonest




04-11-2024

P
  United Arab Emirates

No show on appointment

Terrible services they never showed up on the appointment, didn’t answer calls after booking was confirmed. Not professional at all.

ADVANTAGESDISADVANTAGES

Misleading Terrible Unprofessional Unreliable Untrustworthy


02-11-2024

Viktoriia
  United Arab Emirates

stay away from them

This is the most irresponsible and dishonest company. We were cleaning the water tank, and I specifically asked in advance for them to be careful and not damage the sensor that controls the water shut-off when the tank is full. After the cleaning, they broke our sensor, causing water to flow continuously outside. We had to shut off the water. The company promised to send another team to fix the issue within two hours, but no one showed up. In the evening, after a phone call, they assured me that everything would be taken care of the next day. They told me I had to fill the tank manually by shutting off the valve when it was full.

Due to manual filling, the water pump broke, leaving us without water. The next day, we managed to get through to them only after noon, but they kept lying and making empty promises. A team finally arrived but didn’t know how to fix the issue, and they just sat around until the evening. We were left with waste in the toilet for three days, without water at home, unwashed dishes, no shower, and no laundry! On the third day, they simply stopped answering our calls.

We contacted security, and only then did they show up. A new team came and left again because they didn’t know how to drain the tank without the pump (which was absurd not to know). They didn’t know how to fix the pump! They left, promising to return but never did. They won’t answer the phone! We are now contacting the police and filing a lawsuit. Video materials from surveillance cameras will be provided! May Allah punish you for your lies and irresponsibility!

ADVANTAGESDISADVANTAGES

Awkward Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Messy Miserable Misleading Ridiculous Rude Scam Terrible Unpleasant Unprofessional Untrustworthy Not Client-oriented












14-09-2024

Mohamed
  United Arab Emirates

Review

Good service

ADVANTAGESDISADVANTAGES

Convenient Cooperative Clean Affordable Client-oriented


29-08-2024

Azeem
  United Arab Emirates

great Service

The appointed team was very professional. They did the good job and very effeciently. I recommend them.

ADVANTAGESDISADVANTAGES

Attentive Competent Client-oriented


22-08-2024

Nadeem
  United Arab Emirates

Zero. Stay away of this dishonest company

Worst services company in Dubai. Stay away.
I have used them and they never come when then say they will. Very bad quality work.

ADVANTAGESDISADVANTAGES

Dishonest Horrible Incompetent Misleading Terrible Not Client-oriented


17-08-2024

Gilles Sooben
  United Arab Emirates

DO NOT SIGN A CONTRACT it’s a scam

Reading several negative reviews, it became clear that my wife and I aren’t the only ones who were prey to this company’s dishonest practices. We signed a maintenance contract with them, paid Aed 6,400 in full and advance. Months later and they breached the contract every step of the way and provided ZERO services. We had to call other maintenance companies which of course cost us extra money. We decided to ask for a refund and since then they’ve been making all sort of excuses. My wife even spoke to someone who pretended to be the CEO but was actually from Customer Service. After weeks of waiting they claimed to have transferred some money back but 3 weeks later, we still haven’t received it. They are not even responding to our emails anymore. They have even taken down their Google page and all the reviews that were reporting them.
We filed a complaint to the Customer Protection Office, and we’ll go to the Police if the matter isn’t resolved. I urge all of you who had a similar experience to file a complaint too. Here’s the link:
https://consumerrights.ae/en/Pages/consumer-complaint.aspx

ADVANTAGESDISADVANTAGES

Fake Fraudulent Horrible Scam Untrustworthy


10-08-2024

Ranjeet
  United Arab Emirates

AC clean service

I have got ac service from them and my cooling was still poor, bill increased by double and after calling they took 40n days to respond and send revisit. I found that in first clean they did not clean plate, water etc and motor was placed wrongly which made motor damage. they did no action anmd saying that cocordinator changed we will not do anything.

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Ridiculous Rude Unprofessional Unreliable Untrustworthy


08-08-2024

Nurislombek
  United Arab Emirates

AC duct cleaning

He everyone, i wanna say thank you to this company. I’m using their service since 2023 year, this year 2024 also i call them to do clean my AC, they came and did and show best service as every-time. By the way the guy Nasir is really good and professional, he know his job and he know how to show good service

ADVANTAGESDISADVANTAGES

Amazing Friendly



21-05-2024

Owaise
  India

Duct cleaning

They did good job in my apartment
Thanks

ADVANTAGESDISADVANTAGES

Advisable


19-04-2024

Jerry
  United Arab Emirates

Ac duct cleaning

Edge integrated did a good job by cleaning the ac ducts in my apartment

ADVANTAGESDISADVANTAGES

Convenient Client-oriented


16-04-2024

Elena Rindina
  United Arab Emirates

They didn’t came on time twice, no responding , ignoring

I’m so upset from this service. I did the booking payments, after I did the full payment. On booking time no one came, no one interesting to call to apologize that no one came. After one day the customer service reply and apologize, I’m not blaming on them . Ok I said let’s try last chance if no one I will do the refund money, again no one came, no one call. The worse customer service, I never come back and never advise to other people. And I have first experience with them, cleaning the ac it’s amazing, ( they were late by time , but came ). This time I choose cleaning the carpet and Matress. I hope I will not follow them month to get answer and get money back .

ADVANTAGESDISADVANTAGES

Terrible Unprofessional


02-04-2024

Johndell Sena
  Philippines

AC Duct cleaning

Very satisfying

ADVANTAGESDISADVANTAGES

Amazing Friendly Impressive Outstanding Satisfying


28-03-2024

Kumar
  United Arab Emirates

Commitment, Honesty and professionalism

I wouldn’t recommend this company as they are not honest and they cheated me. They promised some services over phone but didn’t do the same when they came. I stopped the workers as soon as I realized they are not doing the same service as promised. Called the same guy I spoke to, he said we will come back and do it later and let them continue what they are doing. I agreed. Then while leaving they convinced me to make partial payment which was almost 75% and promising to come back another day as they are busy. Now when I asked for the schedule to complete the work, they sent me msg that they will not do the service. Isn’t this cheating? Please beware and don’t just fall for their promises.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Rude Unfavorable Unpleasant Unprofessional Expensive Indecent Not Client-oriented


22-02-2024

Vineet Nair
  India

AC complaint

Absolutely horrible and unreliable. They gave a quote for an AC repair job and asked for full payment in advance to schedule tech to visit. I paid in full. Their tech came and did a half job. My AC was running earlier but not cooling , now my AC is completely down and I am chasing them to resolve the problem. No response since last few days. These guys need to be complained in consumer court and fined. Do not trust them and withhold payment always unless work is complete.

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent Unprofessional Unreliable Untrustworthy


27-10-2023

Rabih Saab
  United Arab Emirates

Service

Most unprofessional m, incompetent company ever – stay clear at all costs – below is a hole they made in my bathroom and didn’t bother to cover it – it was to fix AC.
Moreover they have no idea what they’re doing – their problem to fix AC is put curtains and add a wall mounted additional unit! I am surprised they are licensed

ADVANTAGESDISADVANTAGES

Criminal Disappointing Dishonest Inattentive Incompetent Misleading Unprofessional Untrustworthy Not Client-oriented




24-08-2023

Sushant
  United Arab Emirates

Air Condition Cleaning and Duct Cleaning

Gagan Kumar and his team mate were excellent in their work.

ADVANTAGESDISADVANTAGES

Efficient Excellent


21-08-2023

Vincent
  United Arab Emirates

Good job

Very pleased with the duct cleaning and AC servicing job carried out at my apartment today. The team was excellent with their work and cleaned the mess too.

ADVANTAGESDISADVANTAGES

Amazing


14-06-2023

Lien
  France

Appointment

Can’t get to have an appointment and if got an appointment it’s never on time and it’s not organised in the manner I asked .

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Expensive


27-01-2023

Ross Oates
  United Arab Emirates

Do not use

Do not get this company to do any work in your home.

They started in my home last week and claimed it would take 5 days for work to be completed. It is now over 2 weeks since they started and the demolishing part has not even been completed.

In the process of their work, they have left my home very very untidy and used no dust protection to prevent the rest of the house from getting extremely dusty. They have made a hole in the wall and chipped a piece off my sink while doing a bathroom renovation.

When they did show up for work they didn’t arrive before 11am any morning. They promised to come today and yesterday but did not show.

They have arranged to meet me on several occasions at the house but failed each time to show up. They refuse to answer text messages or phone calls.

Their work is nothing short of a disgrace and they have apologised for how bad it has been. However, they are now refusing to return and finish the work unless I give them predated cheques. It’s fraudulent what they are doing.

Do not make the same mistake I did. Stay away at all costs!

ADVANTAGESDISADVANTAGES

Criminal Dirty Disappointing Dishonest Fraudulent Incompetent Misleading Terrible Unprofessional Untrustworthy



09-12-2022

Jerome
  United Arab Emirates

Top Quality Service

Thank you EDGE Integrated for amazing & timely service here in Ajman..
Big shout out to your professional crew, Mr. Qamar & Mr. Nabi!! Indeed! Your service is worth the penny! Cheers!! Until next time…

ADVANTAGESDISADVANTAGES

Efficient Satisfying




30-08-2022

Hani |   Verified
  United Arab Emirates

Happy

I used their AC maintenance services, and they were quick, effective, and provided excellent services.

ADVANTAGESDISADVANTAGES

Attentive Pleasant


30-06-2022

Frank |   Verified
  United Arab Emirates

Fresh

I used their AC maintenance services, and they were quick, effective, and provided excellent services.

ADVANTAGESDISADVANTAGES

Optimal Clean


30-06-2022

Roxana
  United Arab Emirates

Lounge damaged

While my husband was in hospital I called to have lounge washed and sanitized.
I arrived late in the evening and noticed lounge was damaged from bleach.
After no response for over two weeks when I called manager advised was not aware. I advised they would be reported and they sent people to look.
I felt they thought I was not honest and marks where made before hand.
They wanted to take re make pipping. But I told them this longe was made for us and you will not have materials here. Plus pulling it apart will show sewing marks.
This was two weeks ago again no one called. I just called and told someone will call me back. Still waiting. I will now report this to consumer department in UAE.
My husband is recovering from cancer and 2 broken bones which I explained and this stress is not needed.
All that was needed was communication shame on you the manager who was not at all understanding and wanted to talk over me.

ADVANTAGESDISADVANTAGES

Dirty Disappointing Unpleasant Unreliable Not Client-oriented










29-04-2022

Brandon |   Verified
  United Arab Emirates

Superb

I have tried their AC maintenance services, they were efficient and delivered superb services, in a short period of time.

ADVANTAGESDISADVANTAGES

Efficient Fast


13-04-2022

Carlota
  United Arab Emirates

Ac duct service

Worked well but needs to upgrade cleaning equipments like rota brush and steam disinfection for ac duct service. I hope the company will provide better equipments for their services.

ADVANTAGESDISADVANTAGES

Attentive Efficient Knowledgeable Clean


06-04-2022

Natalia |   Verified
  United Arab Emirates

Competent

I have taken their plumbing services they were competent and delivered quick services and their prices are affordable.

ADVANTAGESDISADVANTAGES

Fast Affordable


02-03-2022

Robin Dsilva
  United Arab Emirates

Ac duct cleaning

WORST SERVICE

I had done my service at home ac duct cleaning which was done with normal vacuum cleaning machine I have never seen anything like that before it should be done with the rota brush machine, and also thy don’t have a steam ac disinfectant machine (fog) thy do it with spray bottle , ridiculous service , I would never ever recommend anyone this place

ADVANTAGESDISADVANTAGES

Disappointing Incompetent Misleading Terrible Unprofessional Untrustworthy Not Client-oriented




19-02-2022

Tina
  United Arab Emirates

Unprofessional and fraudulent business practices

This is a bunch of unprofessional people with unethical business practices. I ordered deep cleaning for 31st December. I paid in advance. They sent their staff on 31st but the security of our community rejected them due to not having proper documents with them which was because their staff did not have Emirates ID due to not having a work permit (which was allegedly under process). The next day I followed up with them to enquire about refund. One of their managers called Anas apologized for the inconvenience and said not to worry they will return my money. Unfortunately Anas is not sincere. Over 3 weeks later, after many regular follow ups with Edge Integrated during which i heard many excuses and was promised many times that a manager will call me back I am still waiting for the callback and i am still waiting for my refund. An escalation to the authorities will be needed. Bottom line: another UAE business which should not have been granted a business license in the first place. Unprofessional and unethical.

ADVANTAGESDISADVANTAGES

Dishonest Fraudulent


23-01-2022

Stetson |   Verified
  United Arab Emirates

Satisfying

I called them for the maintenance services which they have delivered me quickly, they were competent and deliver satisfying services.

ADVANTAGESDISADVANTAGES

Competent Fast


17-01-2022

Finley |   Verified
  United Arab Emirates

Advisable

They are competent and reliable people and the services they have delivered are fantastic, I like and would love to recommend them.

ADVANTAGESDISADVANTAGES

Competent Fantastic


05-01-2022

Kanaiya |   Verified
  United Arab Emirates

Experts!

I’ve taken one of the home maintenance services provided by them. I was so satisfied as the staff was real experts and very attentive!

ADVANTAGESDISADVANTAGES

Attentive Professional


22-12-2021

Beau |   Verified
  United Arab Emirates

Satisfied

I called them for AC Maintenance service, they are knowledgeable and delivered quick services, I am satisfied.

ADVANTAGESDISADVANTAGES

Fast Knowledgeable


01-12-2021

Preston |   Verified
  United Arab Emirates

Efficient

This company is offering perfect home maintenance services they were efficient and smart and delivered sustainable services.

ADVANTAGESDISADVANTAGES

Smart Sustainable


17-11-2021

Wael J
  United Arab Emirates

VERY UNRESPONSIVE AND POOR COMPETENCE; DOES NOT HAVE THE RESOURCES

AVOID THIS COMPANY AT ALL COST I was looking to establish an Annual Maintenance Contract (AMC) for a villa, and had the unfortunate experience to work with this company. At first sight, it looks like they have references but in fact they are very recent on the market, are very stretched on resources and are not responsive at all. I had two emergencies (water, AC) which they could not address in time so I ended up paying another company to come, and I requested their handyman support for a couple of small tasks; same they arrived late & ended up doing nothing. They will try to attract you with discounted pricing, but don’t get fooled. You may be lucky if you go for a single order, but DO NOT MAKE THE MISTAKE TO ESTABLISH AN AMC with them. Finally, I asked to terminate my contract and get refunded pro-rata and they tried to fool me around; and I had to threaten to sue them to get paid. Ultimately, they over-charged me for activities they didn’t do but I just wanted to get out of it. There is plenty of other reliable companies on the markets (Fixperts, Transguard, etc.) and I will re-establish a contract with a new company. DO NOT MAKE THE MISTAKE TO ESTABLISH AN AMC WITH THIS COMPANY; THEY ARE NOT RELIABLE.

ADVANTAGESDISADVANTAGES

Dishonest Incompetent Unreliable


28-10-2021

Saoirse |   Verified
  United Arab Emirates

Full Service

I would love to recommend Edge Integrated as their services are excellent and their prices are quite affordable.

ADVANTAGESDISADVANTAGES

Excellent Affordable


26-10-2021

Alexandra |   Verified
  United Arab Emirates

Satisfying

I have contacted this company for plumbing services they are the super fast company they send the concerned person in a short period of time and their services are satisfying.

ADVANTAGESDISADVANTAGES

Fast Perfect


12-10-2021

Tagaro |   Verified
  United Arab Emirates

Reasonable prices

This company was a recommendation from one of my friends. I’ve taken the AC services provided by them. The price of the service was so reasonable and the staff was very professional.

ADVANTAGESDISADVANTAGES

Reliable Affordable


30-09-2021

Kenzie |   Verified
  United Arab Emirates

Perfect

I have tried their AC maintenance services and it was completely satisfying as their services were perfect and their prices are affordable.

ADVANTAGESDISADVANTAGES

Satisfying Affordable


09-08-2021

Bellamy |   Verified
  United Arab Emirates

Satisfying

This company is providing perfect home care and maintenance services, I have tried their services and my experience with them was good, they have quickly delivered services and their prices are reasonable.

ADVANTAGESDISADVANTAGES

Fast Inexpensive


05-08-2021

Aurelia |   Verified
  United Arab Emirates

Fast

My AC was not provided proper cooling, I have tried their AC maintenance services which are satisfying, and they have done the maintenance work quickly and efficiently.

ADVANTAGESDISADVANTAGES

Efficient Satisfying


22-06-2021

Paisley |   Verified
  United Arab Emirates

Appreciable

I have tried their painting services which were pretty good I liked their work and they have done it fast, their services give a different look to my apartment, I appreciate their work.

ADVANTAGESDISADVANTAGES

Outstanding Satisfying


06-05-2021

Griffin |   Verified
  United Arab Emirates

Super work

If you have any problem in your home that needs maintenance, do yourself a favor and book a team from this company, you’ll love the experience so much! I never book anyone else except them when I need any home maintenance. They’re perfect and friendly.

ADVANTAGESDISADVANTAGES

Efficient Friendly Perfect


04-04-2021

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