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Customer Experience

Customer Experience

575 Reviews   •   Excellent   •   5/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Cooperative Credible Efficient Excellent Fantastic Friendly Helpful Honest Impressive Knowledgeable Outstanding Perfect Pleasant Reliable Remarkable Respectable Safe Satisfying Smart Trustworthy Professional Clean Well-located
Disappointing Rude Unprofessional Expensive


Excellent

87%

Great

4%

Average

0%

Poor

0%

Bad

9%

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Description

Drs. Nicolas & Asp was founded by Dr. Nicolas who first established his small private practice in 1991 at the now famous DNATA building in Deira, Dubai. It was at this location that the practice quickly established itself as a leading Dental Practice with a reputation for providing the very best treatments in a safe and sterile environment where patients could feel comfortable and relaxed, were unrivaled at the time.

In 1994 Dr. Nicolas found himself unable to keep up with the demand for his services and was encouraged by patients and friends to look for larger premises. Somewhere that could take him nearer to realizing his goal of, eventually becoming the Largest Private Dental Health Care Provider in the U.A.E.

At this time two other prominent Swedish Dentists were looking to return to the Middle East having practiced General Dentistry previously for three years in Dubai. Husband and wife team Dr. Sven & Joan Asp, who were already highly regarded by their professional colleagues and members of their own community and shared the same standards and visions, returned to join Dr. Nicolas at his new premises back then, a small but ideally situated villa at the heart of Jumeirah.

Products and Services
  • Dental
  • Medical
Contact Details
  • https://www.nicolasandasp.com/
  • +97143947777
  • [email protected]
  • Villa 446, Jumeirah Beach Road, Jumeirah 3 Dubai United Arab Emirates
  • Jumeirah
  • Dubai (UAE)
Social Networks
Additional Info

24/7 Dental Emergency Service

Other branches:
Uptown Mirdif: Algeria St, Dubai
+97142559977

Marina Walk: Phase 1, Above Starbucks, Dubai Marina
+97143609977

The Springs Souk: Level 1, The Springs Souk, Springs 7, Dubai
+97145572949

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Reviews

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Latest Reviews
bruce macdonald
  Portugal

thank you

I had the pleasure of having Dr Chantal Mhanna as my dentist, she was BRILLIANT, I am so nervous of dentists since a child, and I have to say she is by far the BEST DENTIST I have ever been to, she explains in detail what she is doing. She is gentle and professional. Now I cannot wait for my next appointment …

ADVANTAGESDISADVANTAGES

Amazing



05-07-2024

Mel Sheen
  United Arab Emirates

Amazing Care and even physio

I have been using this dental practice for many years, but I have only just discovered they offer physio as well! After recently experiencing severe pain and ruling out dental issues, I was referred to Dr. Nagham (Physiotherapist). Even after the first consultation I felt the pain relief and was given some good exercises to do at home. I have only had 2 sessions so far but can really feel the difference already.

ADVANTAGESDISADVANTAGES

Attentive


21-03-2024

Wedad jawhery
  Saudi Arabia

Orthodontic clear aligner

I was at a clinic with friend visiting her child orthodontist. I met Dr. Chamma a new orthodontist from Canada. I asked few question and I was very impressed with the knowledge and the professionalism.

ADVANTAGESDISADVANTAGES

Competent Excellent Impressive


21-01-2024

Isabel
  Sweden

Lack of professional courtesy

Upon a vaccine appointment for my child in Dr Nicolas & Asp Springs Souq we found some administrative issues with our insurance. The front office rep was very kind and helpful to us the best way she could. We asked to speak to the doctor as certain decisions couldn’t be made by the front desk rep. We requested the vaccines be administered as usual by the nurses without having to pay for a doctors consultation on top (vaccine is 400aed and consultatin is 570aed). The doctor Liliana refused to come out to communicate with us, despite the clinic being completly empty and despite us having made a appointment. The front desk rep first said the Dr was on the phone and later after we waited 25 minutes in the waiting room she said that if we want to communicate with the doctor in any way we must pay for a doctors consultation… We left the clinic upset and went to Mediclinic instead where the consultation before a vaccination was free of charge.

ADVANTAGESDISADVANTAGES

Rude Unprofessional


01-08-2023

Eimaan
  Pakistan

Marina Branch

My experience here was amazing!
I just got my braces off and I am so happy! Dr Stephanie was super nice in my whole journey and I couldn’t have had a better doctor! I’m so impressed and so happy!
Although it’s just a tad bit overpriced but it’s definitely worth it!
Eimaan Irfan

ADVANTAGESDISADVANTAGES

Amazing Attentive Efficient Friendly Helpful Honest Impressive Knowledgeable Outstanding Perfect Pleasant Respectable Safe Satisfying Smart Trustworthy Professional Clean Well-located


03-02-2023

Karin Janssens
  Switzerland

Dr. Hendrik – Rachel

I visited Dr Hendrik last Sunday .

As usual treatment is the best I ever experienced.

As a surprise, I learnt that he is made redundant…

I am so disappointed as in entire UAE he is the only one using EMS Tower Airflow from Switzerland which is amazing.

While trying to make my last appointment, I was told that they would call me back as Dr Hendrik’s agenda was not visible… As nobody called back ??? I contacted you again and you proposed other doctors… while asking if they would also use the EMS Tower airflow they could not give me an answer. So unprofessional…

I know that the others will not be using EMS as the Tower belongs to Dr Hendrik.

Why not informing your loyal customers? Why hiding all these informations and proposing treatments to your clients which will definitely not be the same rather than promoting this very special feature in order to attract new customers?

So so disappointed and seriously consider to find another clinic.

BTW maybe better to concentrate on your wifi which is never working!

Is this the way your new management is going to treat us? Hiding? Telling us nonsense?

As going forward, you might have to reconsider your decisions.

Good reputation might get harmed very quickly.

ADVANTAGESDISADVANTAGES

Disappointing


17-01-2023

Gina
  United Arab Emirates

Great

I used their dental services, and the dentists were incredibly skilled and gave me fantastic care; I am ecstatic.

ADVANTAGESDISADVANTAGES

Advisable Competent


29-06-2022

Sana |   Verified
  United Arab Emirates

Good

I tried their dental treatments, and the dentists were very competent and provided excellent care; I am completely delighted.

ADVANTAGESDISADVANTAGES

Remarkable Clean


24-05-2022

Denver |   Verified
  United Arab Emirates

Satisfied

I have tried their dental services they were quite knowledgeable dentists and delivered outstanding services, I am totally satisfied.

ADVANTAGESDISADVANTAGES

Knowledgeable Outstanding


13-04-2022

Rayne |   Verified
  United Arab Emirates

Well Equipped

This medical centre is well equipped and located well too and the staffs and specialists working here were component and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Competent Well-located


17-03-2022

Shamim |   Verified
  Antarctica

Safest

I chose their dental services, and they were fantastic; they are dependable and trustworthy, and I am satisfied.

ADVANTAGESDISADVANTAGES

Advisable Honest


30-01-2022

Shadha |   Verified
  Hungary

Satisfying

I chose their dental services, and they were excellent; they are trustworthy and provide dependable services, and I am happy.

ADVANTAGESDISADVANTAGES

Attentive Helpful


28-01-2022

Noor |   Verified
  United Arab Emirates

Satisfied

I opt their dental services and it was good they trustworthy and deliver reliable services, I am satisfied.

ADVANTAGESDISADVANTAGES

Reliable Trustworthy


12-01-2022

Mya |   Verified
  United Arab Emirates

Recommended

I have taken their dental services and it was fantastic, they have delivered excellent services, I would love to recommend them.

ADVANTAGESDISADVANTAGES

Excellent Fantastic


01-12-2021

Maria |   Verified
  United Arab Emirates

Fast

The treatment I took from them was perfect, they were attentive and fast to deliver their services to the patients, they are really cooperative.

ADVANTAGESDISADVANTAGES

Attentive Cooperative


21-11-2021

Jared |   Verified
  United Arab Emirates

Expert doctor!

I was satisfied with my experience at this dental clinic. The doctor I’ve dealt with was so professional and the service was amazing.

ADVANTAGESDISADVANTAGES

Amazing Satisfying Professional


27-10-2021

Ariya |   Verified
  United Arab Emirates

Professional

The dental services provided by them were perfect, they were professional and efficient and their services are satisfying.

ADVANTAGESDISADVANTAGES

Efficient Perfect


07-10-2021

Elyse |   Verified
  United Arab Emirates

Satisfying

Their dental services are reliable, my experience with them was satisfying, overall it was perfect to avail their services.

ADVANTAGESDISADVANTAGES

Perfect Reliable


10-09-2021

Ellianna |   Verified
  United Arab Emirates

Efficient

I have tried their aesthetic services and my experience with them was great they are so professional and efficiently deliver their services overall it was good, but they are a little expensive.

ADVANTAGESDISADVANTAGES

Satisfying Professional

Expensive


29-07-2021

Nairn |   Verified
  United Arab Emirates

Gentle doctors

I had a very bad pain in my teeth so I went to Drs. Nicolas Medical Center. The doctors there were very knowledgeable and gentle. They gave me the treatment immediately. Highly recommended!

ADVANTAGESDISADVANTAGES

Knowledgeable Professional


18-05-2021

Cecelia |   Verified
  Luxembourg

Reliable

I took their teeth whitening services when visited UAE, it was a great experience with them, doctors were highly professional, I found this place reliable for dental services as I see they are really careful about cleanliness and hygiene.

ADVANTAGESDISADVANTAGES

Professional Clean


12-05-2021

Julia Harrison |   Verified
  Luxembourg

Knowledgeable

I have consulted this clinic when visited UAE, as I had a toothache and swelling in my mouth as this clinic is 24 hours and near to my hotel I called them they asked me that I can visit them right now (at that time) they checked and their medication works that I was able to sleep properly.

ADVANTAGESDISADVANTAGES

Advisable Credible Impressive


11-04-2021

Sarah |   Verified
  United Arab Emirates

Recommended!

My daughter had a toothache 3 days ago, I took her to Dr.Nicolas center, they were so gentle, polite, and friendly with kids, the doctor who treats my daughter was so efficient there he put liquid medicine in my daughter’s teeth and give medicines for two days now my daughter is fine. I will Recommend Dr.Nicolas Center for Dental services.

ADVANTAGESDISADVANTAGES

Advisable Credible Safe


05-04-2021

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Reviews
bruce macdonald
  Portugal

thank you

I had the pleasure of having Dr Chantal Mhanna as my dentist, she was BRILLIANT, I am so nervous of dentists since a child, and I have to say she is by far the BEST DENTIST I have ever been to, she explains in detail what she is doing. She is gentle and professional. Now I cannot wait for my next appointment …

ADVANTAGESDISADVANTAGES

Amazing



05-07-2024

Mel Sheen
  United Arab Emirates

Amazing Care and even physio

I have been using this dental practice for many years, but I have only just discovered they offer physio as well! After recently experiencing severe pain and ruling out dental issues, I was referred to Dr. Nagham (Physiotherapist). Even after the first consultation I felt the pain relief and was given some good exercises to do at home. I have only had 2 sessions so far but can really feel the difference already.

ADVANTAGESDISADVANTAGES

Attentive


21-03-2024

Wedad jawhery
  Saudi Arabia

Orthodontic clear aligner

I was at a clinic with friend visiting her child orthodontist. I met Dr. Chamma a new orthodontist from Canada. I asked few question and I was very impressed with the knowledge and the professionalism.

ADVANTAGESDISADVANTAGES

Competent Excellent Impressive


21-01-2024

Isabel
  Sweden

Lack of professional courtesy

Upon a vaccine appointment for my child in Dr Nicolas & Asp Springs Souq we found some administrative issues with our insurance. The front office rep was very kind and helpful to us the best way she could. We asked to speak to the doctor as certain decisions couldn’t be made by the front desk rep. We requested the vaccines be administered as usual by the nurses without having to pay for a doctors consultation on top (vaccine is 400aed and consultatin is 570aed). The doctor Liliana refused to come out to communicate with us, despite the clinic being completly empty and despite us having made a appointment. The front desk rep first said the Dr was on the phone and later after we waited 25 minutes in the waiting room she said that if we want to communicate with the doctor in any way we must pay for a doctors consultation… We left the clinic upset and went to Mediclinic instead where the consultation before a vaccination was free of charge.

ADVANTAGESDISADVANTAGES

Rude Unprofessional


01-08-2023

Eimaan
  Pakistan

Marina Branch

My experience here was amazing!
I just got my braces off and I am so happy! Dr Stephanie was super nice in my whole journey and I couldn’t have had a better doctor! I’m so impressed and so happy!
Although it’s just a tad bit overpriced but it’s definitely worth it!
Eimaan Irfan

ADVANTAGESDISADVANTAGES

Amazing Attentive Efficient Friendly Helpful Honest Impressive Knowledgeable Outstanding Perfect Pleasant Respectable Safe Satisfying Smart Trustworthy Professional Clean Well-located


03-02-2023

Karin Janssens
  Switzerland

Dr. Hendrik – Rachel

I visited Dr Hendrik last Sunday .

As usual treatment is the best I ever experienced.

As a surprise, I learnt that he is made redundant…

I am so disappointed as in entire UAE he is the only one using EMS Tower Airflow from Switzerland which is amazing.

While trying to make my last appointment, I was told that they would call me back as Dr Hendrik’s agenda was not visible… As nobody called back ??? I contacted you again and you proposed other doctors… while asking if they would also use the EMS Tower airflow they could not give me an answer. So unprofessional…

I know that the others will not be using EMS as the Tower belongs to Dr Hendrik.

Why not informing your loyal customers? Why hiding all these informations and proposing treatments to your clients which will definitely not be the same rather than promoting this very special feature in order to attract new customers?

So so disappointed and seriously consider to find another clinic.

BTW maybe better to concentrate on your wifi which is never working!

Is this the way your new management is going to treat us? Hiding? Telling us nonsense?

As going forward, you might have to reconsider your decisions.

Good reputation might get harmed very quickly.

ADVANTAGESDISADVANTAGES

Disappointing


17-01-2023

Gina
  United Arab Emirates

Great

I used their dental services, and the dentists were incredibly skilled and gave me fantastic care; I am ecstatic.

ADVANTAGESDISADVANTAGES

Advisable Competent


29-06-2022

Sana |   Verified
  United Arab Emirates

Good

I tried their dental treatments, and the dentists were very competent and provided excellent care; I am completely delighted.

ADVANTAGESDISADVANTAGES

Remarkable Clean


24-05-2022

Denver |   Verified
  United Arab Emirates

Satisfied

I have tried their dental services they were quite knowledgeable dentists and delivered outstanding services, I am totally satisfied.

ADVANTAGESDISADVANTAGES

Knowledgeable Outstanding


13-04-2022

Rayne |   Verified
  United Arab Emirates

Well Equipped

This medical centre is well equipped and located well too and the staffs and specialists working here were component and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Competent Well-located


17-03-2022

Shamim |   Verified
  Antarctica

Safest

I chose their dental services, and they were fantastic; they are dependable and trustworthy, and I am satisfied.

ADVANTAGESDISADVANTAGES

Advisable Honest


30-01-2022

Shadha |   Verified
  Hungary

Satisfying

I chose their dental services, and they were excellent; they are trustworthy and provide dependable services, and I am happy.

ADVANTAGESDISADVANTAGES

Attentive Helpful


28-01-2022

Noor |   Verified
  United Arab Emirates

Satisfied

I opt their dental services and it was good they trustworthy and deliver reliable services, I am satisfied.

ADVANTAGESDISADVANTAGES

Reliable Trustworthy


12-01-2022

Mya |   Verified
  United Arab Emirates

Recommended

I have taken their dental services and it was fantastic, they have delivered excellent services, I would love to recommend them.

ADVANTAGESDISADVANTAGES

Excellent Fantastic


01-12-2021

Maria |   Verified
  United Arab Emirates

Fast

The treatment I took from them was perfect, they were attentive and fast to deliver their services to the patients, they are really cooperative.

ADVANTAGESDISADVANTAGES

Attentive Cooperative


21-11-2021

Jared |   Verified
  United Arab Emirates

Expert doctor!

I was satisfied with my experience at this dental clinic. The doctor I’ve dealt with was so professional and the service was amazing.

ADVANTAGESDISADVANTAGES

Amazing Satisfying Professional


27-10-2021

Ariya |   Verified
  United Arab Emirates

Professional

The dental services provided by them were perfect, they were professional and efficient and their services are satisfying.

ADVANTAGESDISADVANTAGES

Efficient Perfect


07-10-2021

Elyse |   Verified
  United Arab Emirates

Satisfying

Their dental services are reliable, my experience with them was satisfying, overall it was perfect to avail their services.

ADVANTAGESDISADVANTAGES

Perfect Reliable


10-09-2021

Ellianna |   Verified
  United Arab Emirates

Efficient

I have tried their aesthetic services and my experience with them was great they are so professional and efficiently deliver their services overall it was good, but they are a little expensive.

ADVANTAGESDISADVANTAGES

Satisfying Professional

Expensive


29-07-2021

Nairn |   Verified
  United Arab Emirates

Gentle doctors

I had a very bad pain in my teeth so I went to Drs. Nicolas Medical Center. The doctors there were very knowledgeable and gentle. They gave me the treatment immediately. Highly recommended!

ADVANTAGESDISADVANTAGES

Knowledgeable Professional


18-05-2021

Cecelia |   Verified
  Luxembourg

Reliable

I took their teeth whitening services when visited UAE, it was a great experience with them, doctors were highly professional, I found this place reliable for dental services as I see they are really careful about cleanliness and hygiene.

ADVANTAGESDISADVANTAGES

Professional Clean


12-05-2021

Julia Harrison |   Verified
  Luxembourg

Knowledgeable

I have consulted this clinic when visited UAE, as I had a toothache and swelling in my mouth as this clinic is 24 hours and near to my hotel I called them they asked me that I can visit them right now (at that time) they checked and their medication works that I was able to sleep properly.

ADVANTAGESDISADVANTAGES

Advisable Credible Impressive


11-04-2021

Sarah |   Verified
  United Arab Emirates

Recommended!

My daughter had a toothache 3 days ago, I took her to Dr.Nicolas center, they were so gentle, polite, and friendly with kids, the doctor who treats my daughter was so efficient there he put liquid medicine in my daughter’s teeth and give medicines for two days now my daughter is fine. I will Recommend Dr.Nicolas Center for Dental services.

ADVANTAGESDISADVANTAGES

Advisable Credible Safe


05-04-2021

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