Customer Experience
Customer Experience
252 Reviews • Average • 3/5
| ADVANTAGES | DISADVANTAGES |
Amazing Attentive Convenient Credible Inexpensive Optimal Perfect Satisfying Clean Affordable | Disappointing Dishonest Incompetent Misleading Untrustworthy Not Client-oriented |
Excellent | 50% |
Great | 8% |
Average | 0% |
Poor | 0% |
Bad | 42% |
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Description
Diamondlease L.L.C, a fully owned subsidiary of the Al Habtoor Group, was established in 1996 to offer automotive rental and leasing solutions as an alternative to owning and maintaining vehicles to corporate and individual customers in the United Arab Emirates. We serve a host of companies and multinational conglomerates in the UAE, handling and managing their transportation requirements.
The Al Habtoor Group, with a diverse business portfolio has always been at the forefront of promoting hospitality and tourism in the UAE through its chain of hotels. Building on the established reputation of the Al Habtoor Group, Diamondlease has grown to be one of the biggest local car rental and leasing companies in the emirates.
Diamondlease is an ISO 9001:2015 certified company with a fleet of over 7,000 dealer-maintained vehicles.
A pioneer in its field, Diamondlease was the first local car rental firm in the UAE to receive an ISO certification and has proudly held the accreditation since 1999.
Diamondlease is backed by the infrastructure and expertise of Al Habtoor Motors, one of the leading automobile distributors in the UAE, and the exclusive dealer for many well-known marques such as Mitsubishi, Bentley, McLaren and Bugatti. Diamondlease specializes in Rental and Leasing of vehicles - ranging from small to mid-size saloons, 4-wheel drive SUVs, pickup trucks and buses, as well as refrigerated container trucks, at very competitive prices. In addition, Diamondlease guarantees a wide range of vehicles for short-term Daily, Weekly and Monthly hire.
Diamondlease provides its customers the reassurance of 24-hours emergency roadside assistance across the UAE and is equipped with three fully automated Recovery Trucks of its own for accident support.
Over the years the Diamondlease brand has become synonymous with high-quality service and is seen as a company that specializes in Fleet Management Solutions Diamondlease has a network of 15 branches in prime locations serving its customers across the UAE including locations such as the Habtoor Grand Resort & Spa, Metropolitan Hotel Dubai, Hilton Dubai (Al Habtoor City) & Dubai International Financial Center (DIFC). Additionally, Diamondlease has sales branches in Al Quoz, Knowledge Village, Dubai Investment Park, Jebel Ali Free Zone, Dubai Silicon Oasis, Abu Dhabi (Musaffah), Sharjah, Ras Al Khaimah and Fujairah, Al Awir (Used Car Showroom) and Souq Al Haraj (Used Car Showroom).
The Diamondlease Operations hub, located in Dubai Investments Park (DIP), is the largest and “best-in-class” facility in the UAE, superior to any other car rental company in the emirates. This fully integrated facility, situated on a 365,000 sq-ft plot, has a capacity to service over 100 vehicles per day.
In recognition of its sound business ethics and well-reputed customer service, Diamondlease was one of the first car rental companies to have been nominated as a member of the prestigious Dubai Service Excellence Scheme (DSES) in 2003.
Diamondlease has the distinction of being awarded the Middle East & North Africa (MENA) Travel Awards being adjudged the “Best Car Rental Company” – Local Brand for seven years in a row from 2004.
Diamondlease has the requisite experience and expertise that can add value to its customer’s operations by optimizing their Fleet Expenses.
Products and Services
- Car Rental
- Car Lease
- Truck Lease
- School Bus Transport
- Used Cars for Sales
Gallery
Location
Diamondlease Car Rental - DIP 1 (Head Office) - Dubai - United Arab Emirates
Contact Details
- https://www.diamondlease.com/
- +97148852677
- [email protected]
- Dubai Investments Park P.O Box 32689 Dubai United Arab Emirates
- Dubai Investments Park
- Dubai (UAE)
