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Customer Experience

Customer Experience

525 Reviews   •   Excellent   •   5/5


ADVANTAGESDISADVANTAGES
Amazing Attentive Competent Efficient Fast Honest Optimal Outstanding Perfect Reliable Satisfying Professional Affordable Client-oriented
Disappointing Miserable Rude Unpleasant Unreliable Expensive Not Client-oriented


Excellent

86%

Great

5%

Average

0%

Poor

0%

Bad

10%

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Description

DEXOL UAE
is the leading company in the United Arab Emirates specializing in the repair and spare parts of automatic transmissions & torque converters for passenger cars, light & heavy duty vehicles as well as marine applications.  From our early beginnings, we remain fully focused and committed to our specialty: automatic transmissions.  Our services are performed through several locations in the UAE: Sharjah, Abu Dhabi, Al Ain, Dubai Deira, Dubai Al Quoz and Ras Al Khaimah.

Our product line includes a full line of rebuilt automatic transmissions, torque converters, valve bodies, transmission repair kits, transmission and torque converter replacement parts for American, European and Japanese light vehicles as well as heavy duty and hi-performance applications.  In addition, we offer a full line of oils & lubricants.

FLEET SERVICE is one of our strong points.  We understand the urgency of getting fleet vehicles back on the road.  Taxi companies, cash delivery outfits and ambulance services are among businesses that have entrusted their vehicles to our team for many years to service their transmission repairs with clear flat pricing, quick delivery and a solid warranty.

Providing our customers with a comfortable experience and quality service in a timely manner at a fraction of dealer pricing is our goal.

Products and Services
  • Performance Check
  • Computer Diagnostics
  • Transmission Service
  • Transmission Repair
  • Torque Converter Repair
  • Valve Body Repair
Location
  • ديكسول ديرة Dexol Deira - Al Siddique Road - Dubai - United Arab Emirates

Contact Details
  • https://www.dexoluae.com/
  • +97142972770
  • [email protected]
  • 14 8th Street Al Khabaisi Industrial Area Next to Cars Taxi Garage Dubai United Arab Emirates
  • Al Khabaisi
  • Dubai (UAE)
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Reviews

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Latest Reviews
Rajveer
  Nepal

Gear box checked

Waleed is the most polite and honest person I have ever met in any car service center
I feel so strange on few negative reviews on him
May be his giant body scared 😱 you guys 😊

ADVANTAGESDISADVANTAGES


28-02-2023

Fidha |   Verified
  United Arab Emirates

Fantastic

I had a good experience with this garage. The services were outstanding, and the staff was very professional.

ADVANTAGESDISADVANTAGES

Attentive Optimal


27-06-2022

Shamim |   Verified
  United Arab Emirates

Good

This garage provided me with a positive experience. The staff was extremely professional, and the services were exceptional.

ADVANTAGESDISADVANTAGES

Attentive Fast


18-04-2022

Dhanviny |   Verified
  United Arab Emirates

Good experience!

I had a good experience at this garage. The staff was so professional and the services were extremely amazing.

ADVANTAGESDISADVANTAGES

Amazing Professional


04-03-2022

M
  Syria

Review clarification

Clarification
With reference to my previous review of Dexol Sharjah branch, I would like to clearly the following:
Branch Manager, Mr. Jan is very kind, polite, good lisentner and cooperative. So my previous review was complain about one staff Mr. Waleed.
I did not find proper Dexol nternal channel to raise my complain, so I had to use social media and Websites. I want only to raise complain about one staff that does not mean dissatisfaction with Sharjah branch management.
I hope this clarification reaches to all concerns.
Best regards

ADVANTAGESDISADVANTAGES


23-01-2022

M.S
  Syria

Can not fix the problem

Dear all,

After greeting,

It is complain about your staff called Waleed in Sharjah Br.

He is impolite and insult customer, last year I submitted my car which had gear problem within guarantee period.
He said there no problem in gear. but it was… Nissan workshop confirmed that was gear problem.
so the car submitted again to your branch but the gear problem came again for two time every 3000 Km .
The your Sharjah branch replaced the gear.
the replaced gear had same problem after 27000 km. so the car submitted to your sharjah branch for 4th times.
staff Waleed was impolite with me and told me ” my time is finished ” although I was at your branch at 7.25 pm, after we argued regarding cost.
your Sharjah branch failed to repair the gear for 4th time and requested me to pay AED 5000 this time, that I paid same amount last year and had gear problem every 3000km.
that means it was not only bad service but repair failure and impolite staff.

ADVANTAGESDISADVANTAGES

Disappointing Miserable Rude Unpleasant Unreliable Expensive Not Client-oriented


22-01-2022

Mehtub |   Verified
  United Arab Emirates

Extremely perfect!

The transmission service provided by this center is extremely perfect. I’ve taken this service once and I was so satisfied and happy with my experience.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


12-01-2022

Cade |   Verified
  United Arab Emirates

Best

This auto service center is offering perfect services, I have tried their services and it was the best they have delivered outstanding services.

ADVANTAGESDISADVANTAGES

Outstanding Perfect


11-01-2022

Priscill |   Verified
  United Arab Emirates

More than perfect!

I’ve taken the transmission repair service provided by this garage. I was so satisfied as the service was more than perfect and its price was affordable.

ADVANTAGESDISADVANTAGES

Satisfying Affordable


25-11-2021

Rayowa |   Verified
  United Arab Emirates

Perfect center

This service center is extremely perfect. It is offering perfect and amazing services. Moreover, the staff is so professional and attentive.

ADVANTAGESDISADVANTAGES

Attentive Perfect Professional


03-11-2021

Ozdemir |   Verified
  United Arab Emirates

Great!

I would always recommend this perfect company. The services provided by them are extremely amazing and their prices are so reliable.

ADVANTAGESDISADVANTAGES

Amazing Reliable


07-10-2021

Bravlio |   Verified
  United Arab Emirates

Perfect

I have tried their performance check service and it was perfect they were quite efficient and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Efficient Satisfying


05-10-2021

Masood |   Verified
  United Arab Emirates

Amazing prices

I would always recommend this amazing company as the prices of the services provided by them are amazing. Also, the quality of the service there is more than perfect.

ADVANTAGESDISADVANTAGES

Amazing Perfect


21-09-2021

Sana |   Verified
  Hungary

Fantastic

I took my car to them for computer diagnostics since there was a problem with the computer, and they immediately detected and corrected the problem.

.

ADVANTAGESDISADVANTAGES

Attentive Honest


19-08-2021

Dario |   Verified
  United Arab Emirates

Great

I have tried their services for my car, they are perfect in delivering car care services my experience with them was great.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


22-07-2021

Ramon |   Verified
  United Arab Emirates

Satisfied

There was a problem with the computer, I took my car to them for computer diagonistcs they have identified the problem quickly and fixed it.

ADVANTAGESDISADVANTAGES

Fast Reliable


21-06-2021

Ronan |   Verified
  United Arab Emirates

Convenient

I have contacted them as I want to make a computer diagnosis, they told me that I can visit them at any convenient time according to me, they are fast and efficient in delivering their services.

ADVANTAGESDISADVANTAGES

Efficient Fast


16-06-2021

Byron |   Verified
  United Arab Emirates

Knowledgeable

I took their transmission service for my vehicle, they are efficient and knowledgeable, I observed that their services are credible, and client’s satisfaction is their priority, they are totally client-oriented.

ADVANTAGESDISADVANTAGES

Efficient Client-oriented


01-06-2021

Yahir |   Verified
  United Arab Emirates

Credible

I have tried their services, I liked it, staffs were competent, their service charges are affordable which was great, sure I will recommend their services to my friends.

ADVANTAGESDISADVANTAGES

Competent Affordable


30-05-2021

Maverick |   Verified
  United Arab Emirates

Competent

I really like their performance check services which are quite amazing staffs were professional and competent in providing their services, I am satisfied with their services.

ADVANTAGESDISADVANTAGES

Amazing Professional


24-05-2021

Vonda |   Verified
  United Arab Emirates

Affordable!

This company is more than perfect. The staff working there are very specialized in the repairing services. Also, the prices of the services there are really reasonable!

ADVANTAGESDISADVANTAGES

Perfect Affordable


24-05-2021

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Reviews
Rajveer
  Nepal

Gear box checked

Waleed is the most polite and honest person I have ever met in any car service center
I feel so strange on few negative reviews on him
May be his giant body scared 😱 you guys 😊

ADVANTAGESDISADVANTAGES


28-02-2023

Fidha |   Verified
  United Arab Emirates

Fantastic

I had a good experience with this garage. The services were outstanding, and the staff was very professional.

ADVANTAGESDISADVANTAGES

Attentive Optimal


27-06-2022

Shamim |   Verified
  United Arab Emirates

Good

This garage provided me with a positive experience. The staff was extremely professional, and the services were exceptional.

ADVANTAGESDISADVANTAGES

Attentive Fast


18-04-2022

Dhanviny |   Verified
  United Arab Emirates

Good experience!

I had a good experience at this garage. The staff was so professional and the services were extremely amazing.

ADVANTAGESDISADVANTAGES

Amazing Professional


04-03-2022

M
  Syria

Review clarification

Clarification
With reference to my previous review of Dexol Sharjah branch, I would like to clearly the following:
Branch Manager, Mr. Jan is very kind, polite, good lisentner and cooperative. So my previous review was complain about one staff Mr. Waleed.
I did not find proper Dexol nternal channel to raise my complain, so I had to use social media and Websites. I want only to raise complain about one staff that does not mean dissatisfaction with Sharjah branch management.
I hope this clarification reaches to all concerns.
Best regards

ADVANTAGESDISADVANTAGES


23-01-2022

M.S
  Syria

Can not fix the problem

Dear all,

After greeting,

It is complain about your staff called Waleed in Sharjah Br.

He is impolite and insult customer, last year I submitted my car which had gear problem within guarantee period.
He said there no problem in gear. but it was… Nissan workshop confirmed that was gear problem.
so the car submitted again to your branch but the gear problem came again for two time every 3000 Km .
The your Sharjah branch replaced the gear.
the replaced gear had same problem after 27000 km. so the car submitted to your sharjah branch for 4th times.
staff Waleed was impolite with me and told me ” my time is finished ” although I was at your branch at 7.25 pm, after we argued regarding cost.
your Sharjah branch failed to repair the gear for 4th time and requested me to pay AED 5000 this time, that I paid same amount last year and had gear problem every 3000km.
that means it was not only bad service but repair failure and impolite staff.

ADVANTAGESDISADVANTAGES

Disappointing Miserable Rude Unpleasant Unreliable Expensive Not Client-oriented


22-01-2022

Mehtub |   Verified
  United Arab Emirates

Extremely perfect!

The transmission service provided by this center is extremely perfect. I’ve taken this service once and I was so satisfied and happy with my experience.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


12-01-2022

Cade |   Verified
  United Arab Emirates

Best

This auto service center is offering perfect services, I have tried their services and it was the best they have delivered outstanding services.

ADVANTAGESDISADVANTAGES

Outstanding Perfect


11-01-2022

Priscill |   Verified
  United Arab Emirates

More than perfect!

I’ve taken the transmission repair service provided by this garage. I was so satisfied as the service was more than perfect and its price was affordable.

ADVANTAGESDISADVANTAGES

Satisfying Affordable


25-11-2021

Rayowa |   Verified
  United Arab Emirates

Perfect center

This service center is extremely perfect. It is offering perfect and amazing services. Moreover, the staff is so professional and attentive.

ADVANTAGESDISADVANTAGES

Attentive Perfect Professional


03-11-2021

Ozdemir |   Verified
  United Arab Emirates

Great!

I would always recommend this perfect company. The services provided by them are extremely amazing and their prices are so reliable.

ADVANTAGESDISADVANTAGES

Amazing Reliable


07-10-2021

Bravlio |   Verified
  United Arab Emirates

Perfect

I have tried their performance check service and it was perfect they were quite efficient and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Efficient Satisfying


05-10-2021

Masood |   Verified
  United Arab Emirates

Amazing prices

I would always recommend this amazing company as the prices of the services provided by them are amazing. Also, the quality of the service there is more than perfect.

ADVANTAGESDISADVANTAGES

Amazing Perfect


21-09-2021

Sana |   Verified
  Hungary

Fantastic

I took my car to them for computer diagnostics since there was a problem with the computer, and they immediately detected and corrected the problem.

.

ADVANTAGESDISADVANTAGES

Attentive Honest


19-08-2021

Dario |   Verified
  United Arab Emirates

Great

I have tried their services for my car, they are perfect in delivering car care services my experience with them was great.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


22-07-2021

Ramon |   Verified
  United Arab Emirates

Satisfied

There was a problem with the computer, I took my car to them for computer diagonistcs they have identified the problem quickly and fixed it.

ADVANTAGESDISADVANTAGES

Fast Reliable


21-06-2021

Ronan |   Verified
  United Arab Emirates

Convenient

I have contacted them as I want to make a computer diagnosis, they told me that I can visit them at any convenient time according to me, they are fast and efficient in delivering their services.

ADVANTAGESDISADVANTAGES

Efficient Fast


16-06-2021

Byron |   Verified
  United Arab Emirates

Knowledgeable

I took their transmission service for my vehicle, they are efficient and knowledgeable, I observed that their services are credible, and client’s satisfaction is their priority, they are totally client-oriented.

ADVANTAGESDISADVANTAGES

Efficient Client-oriented


01-06-2021

Yahir |   Verified
  United Arab Emirates

Credible

I have tried their services, I liked it, staffs were competent, their service charges are affordable which was great, sure I will recommend their services to my friends.

ADVANTAGESDISADVANTAGES

Competent Affordable


30-05-2021

Maverick |   Verified
  United Arab Emirates

Competent

I really like their performance check services which are quite amazing staffs were professional and competent in providing their services, I am satisfied with their services.

ADVANTAGESDISADVANTAGES

Amazing Professional


24-05-2021

Vonda |   Verified
  United Arab Emirates

Affordable!

This company is more than perfect. The staff working there are very specialized in the repairing services. Also, the prices of the services there are really reasonable!

ADVANTAGESDISADVANTAGES

Perfect Affordable


24-05-2021

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