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Customer Experience

Customer Experience

1,463 Reviews   •   Poor   •   2/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

25%

Great

1%

Average

1%

Poor

3%

Bad

70%

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Description

Smart financial solutions at your fingertips with Cash Up Credit Cards, Miles Up Credit Cards and Personal Loans.

Products and Services
  • Credit cards
  • Personal loans
Contact Details
  • https://www.deem.io
  • +9718003366
  • [email protected]
  • Burjuman Center Ground Floor Unit G/0013D/0013E Bur Dubai Dubai United Arab Emirates
  • Bur Dubai
  • Dubai (UAE)
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Reviews

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Latest Reviews
Walaa
  United Arab Emirates

Bad service ever

It was very disappointing with service and they wanted to charge only and taking money without considering history of payments and never consider the full history of any issue

ADVANTAGESDISADVANTAGES

Disappointing Horrible Incompetent


27-07-2026

Ellie Nora
  United States

How I Successfully Recovered My Money

After losing approximately $555,000 to a financial scam, I was left dealing with a very difficult and uncertain situation. It took time to process what had happened and to explore possible solutions. Eventually, I was introduced to a recovery team led by Mrs. Melissa Gilbert. Their structured approach and experience in handling similar cases made a significant difference. Through consistent effort and clear communication, the process moved forward, and the funds were ultimately recovered. The outcome brought a sense of closure after a challenging experience. For those going through something similar, seeking informed guidance can be an important step. Email: [email protected] WhatsApp: +44 778 227 6032

ADVANTAGESDISADVANTAGES

Disappointing


25-04-2026

salman fariz
  United Arab Emirates

Credit card

They never let you cancel the credit card. And when you ask for cancellation they even give a free upgrade and is charged an annual fee on top of that. They won’t even reverse it.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Horrible Inattentive Incompetent Miserable Misleading Terrible Unfavorable Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


24-04-2026

Parth Thakkar
  United Arab Emirates

No sufficient information / Never respond

I had been calling / emailing Customer care regarding the addition of joy points as per their promotion since 2 months.

What I found that when u call customer care, the representative never able to resolve your query and they don’t have enough information as well.

They never responded the email even after sending multiple reminders.

ADVANTAGESDISADVANTAGES

Disappointing Inattentive Incompetent


19-01-2026

Aftab Badshah
  United Arab Emirates

Card usage benifits

Ms Tania has communicated in a very decent way, with clear agenda and benifits of current update. Excellent

ADVANTAGESDISADVANTAGES

Attentive Efficient Fast Friendly Helpful Honest Decent Client-oriented


16-08-2025

Prashant nahnji
  India

Cash back

Ms sana, thaanks for information, pls give me how it is benefits if I purchase on deem finance card

ADVANTAGESDISADVANTAGES


14-08-2025

MOHAMMED RIAZUDDIN
  United Arab Emirates

CREDIT CARD AMOUNT IN INSTALLMENT

MR.NAZIM CALL ME TO CONVERT CREDIT CARD PAYMENT PLAN I REALLY APPRECIATE THE WHY HE MAKE ME UNDERSTAND SO ITS HELP ME LOT TO CONVERT THANKS FOR IT

ADVANTAGESDISADVANTAGES


26-07-2025

Anser mehmood
  Pakistan

Fund tranfr

Mr jabran assisat me in a very good manner and intouch with me along whole process.

ADVANTAGESDISADVANTAGES


22-07-2025

Sandun
  Sri Lanka

Credit cards

thank you sheron your given fast and good costomer service

ADVANTAGESDISADVANTAGES

Cooperative Excellent Fast Full Service

Ordinary


21-07-2025

Wael
  United Arab Emirates

No clearance letters

I’ve paid my card in one payment after negotiation with collections team. However they are not giving a clearance letter despite my urgent need for it to clear other liabilities. I’ve been following for a week and still not even on slight positive response except stalling for the 7 days period as if its signed by every manager in deem.

ADVANTAGESDISADVANTAGES

Badly-located Disappointing Incompetent Unfavorable Expensive Not Client-oriented


18-07-2025

Anna
  Philippines

easy cash

Mr. Huzaifa advised and helped and guided me throughout the process. He answers all my question and doubts. Thaank you!

ADVANTAGESDISADVANTAGES

Helpful


18-07-2025

Zainb
  United Arab Emirates

Loan

Sharon is a good dealer she is so coprative. And good a guy

ADVANTAGESDISADVANTAGES

Excellent


17-07-2025

Margie
  Philippines

Credit card application

Sharon is very helpful and informative

ADVANTAGESDISADVANTAGES

Advisable


16-07-2025

mariamma
  United Arab Emirates

credit crd payment not credited so far

please let me know how to reach call center. my payment not credited so far…

ADVANTAGESDISADVANTAGES

Disappointing


08-05-2025

spiro
  Lebanon

Application for credit card loan

Deem Finance approached me to get a credit card loan at a very affordable price. While I appreciate the efforts of the employee, Rana, who went above and beyond to explore potential solutions for me, even when the initial offer wasn’t a fit, the overall process and the credit card loan options presented left much to be desired. It felt like the offerings weren’t truly aligned with customer needs. Rana’s dedication to finding a way forward was a definite highlight and deserves recognition, but unfortunately, it couldn’t fully compensate for the shortcomings in the initial product offerings and process.

ADVANTAGESDISADVANTAGES

Advisable Friendly Helpful Stable Affordable Decent

Awkward Messy Unfavorable


28-04-2025

mariamma
  United Arab Emirates

credit crd

trying to reach but no vail. please contact any one .very urgent

ADVANTAGESDISADVANTAGES

Unprofessional


06-03-2025

Moyez
  United Arab Emirates

review

It’s a free for life most of the bank card in UAE are not free for life even charges as well but there’ no any charges in Deem, card is the best overall in the UAE, offering unique benefits that differentiate it from other banks. You’ll receive offers on every spend.

ADVANTAGESDISADVANTAGES

Honest



11-09-2024

Ali
  United Arab Emirates

Review

It’s a free for life most of the bank card in UAE are not free for life even charges as well but there’ no any charges in Deem, card is the best overall in the UAE, offering unique benefits that differentiate it from other banks. You’ll receive offers on every spend.

ADVANTAGESDISADVANTAGES

Excellent



11-09-2024

Anonymous
  United Arab Emirates

Loan

Dont take loan from them when u want to close the loan it will take a month to settle all. You have to wait too much. They gave very high interest!!! All letter u have to pay.

ADVANTAGESDISADVANTAGES

Disappointing


05-09-2024

Jeffrey
  United Arab Emirates

DEEM Finance Credit Card

Deem Employee misleading the customer to get or apply for Deem Credit Card, after the customer apply for credit card they will not inform you regarding annual fee of the Card.

This is not an isolated incident; Deem Finance has a history of similar complaints from other consumers. I urge the Central Bank to investigate and take appropriate action to prevent further exploitation of consumers by Deem Finance.

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Misleading Scam Unpleasant Unprofessional Untrustworthy Not Client-oriented


04-09-2024

Susanta Kumar dhar
  India

Their activity is always to cheating the client

Cheater company don’t take any financial deal with this company

ADVANTAGESDISADVANTAGES

Smart

Fraudulent


22-06-2024

LANCE
  Philippines

CREDIT CARD OVER LIMIT FEE BY THEM

I have had an extremely disappointing experience with Deem Finance. Despite numerous attempts to resolve an over-limit fee issue on my account, their customer support has been unhelpful and inflexible. The explanation provided for not waiving the fee was unacceptable, especially considering my account history and usage.

Their handling of this situation has been frustrating and has left me regretting my decision to get a credit card with Deem Finance. I will be closing my account as soon as possible and will not recommend their services to anyone. If you’re considering Deem Finance, I strongly advise you to look elsewhere.

ADVANTAGESDISADVANTAGES

Disappointing Horrible Incompetent Scam Unpleasant Unreliable Untrustworthy Indecent Not Client-oriented


25-05-2024

IamNESOLE
  United Arab Emirates

Biggest Scammer/Fraud in UAE

Deem Finance, previously known as Dunai Financial Service is the biggest SCAMMER/FRAUD in UAE. I am deeply concerned and frustrated with their practices and believe they should be penalized by the Central Bank for their actions.

I have never applied for a credit card from Deem Finance. Upon reviewing my Etihad Credit Score, I discovered an outstanding balance of AED 1,699 linked to a credit card I never requested or received. This erroneous information has significantly impacted my credit score.

The customer service provided by Deem Finance is appalling. For any request, I am forced to contact them multiple times—often twice, thrice, or even more—before receiving any response. When they do eventually reply, it is usually after a month or more, and the attitude is consistently arrogant and unhelpful. In many cases, they do not respond at all.

No one at Deem Finance has been able to explain how this credit card was issued in my name or assist me in rectifying this issue to improve my credit score. Deem Finance should be penalized for their negligent and fraudulent actions.

This is not an isolated incident; Deem Finance has a history of similar complaints from other consumers. I urge the Central Bank to investigate and take appropriate action to prevent further exploitation of consumers by Deem Finance.

ADVANTAGESDISADVANTAGES

Criminal Disappointing Dishonest Fraudulent Horrible Rude Scam Terrible Unprofessional Unreliable Untrustworthy Not Client-oriented


19-05-2024

Sikandar ali
  Pakistan

ABOUT MY CARD

great experience. Staff behavior also great .Completed my application in very short time

thank you so much deem team

ADVANTAGESDISADVANTAGES

Outstanding


09-05-2024

blaise
  United Arab Emirates

CREDIT CARD

very unprofessional and negligence towards customers query

ADVANTAGESDISADVANTAGES

Disappointing


18-04-2024

Achengo
  United Arab Emirates

Clearance Letter Charges

I have loan in Deem Finance and all paid. It showed in their apps also. The guy name Muhammad asked me to pay AED 1000 to get clearane letter. The reason was I paid the loan through FAB atm machine and ADCB machine. It’s like scammer🙄

Be careful when you deal with them.

ADVANTAGESDISADVANTAGES


16-04-2024

Kamal
  United Arab Emirates

Ticket multiple follow up and poor response

Very bad customer service and response. There is a CSR named Abad who doesn’t care about customer query and blames the internal department. Lack of accountability etc, overall I would cancel the credit card to avoid future concerns

ADVANTAGESDISADVANTAGES

Terrible Unpleasant Unprofessional


24-03-2024

Kesavan
  United Arab Emirates

Credit Card

They are unprofessional and it is a fraud. Never engage with Deem

ADVANTAGESDISADVANTAGES

Awkward


24-02-2024

AMEER
  India

CREDIT CARD RELATED SERVICES

LAAST 25 DAYS I WAITING CALL NO BODY RESPONDING

ADVANTAGESDISADVANTAGES

Disappointing


22-01-2024

Sulfikar
  India

Credit card close

I try to my credit card long time it’s not happening costumer care very bad service

ADVANTAGESDISADVANTAGES

Affordable

Disappointing


13-01-2024

Habeebu Rahman
  India

Extremely Disappointed with DEEM Finance: A Warning to All

I am writing this review to express my deep dissatisfaction with the services provided by DEEM Finance. My experience with their credit card services has been nothing short of frustrating and disappointing. I strongly advise against choosing DEEM Finance credit card due to their lack of support in closing the card and their unprofessional behavior during the application process.

1. Lack of Support in Closing the Card:
One of the most frustrating aspects of my experience with DEEM Finance was their complete lack of support when I wanted to close my credit card account. Despite following their prescribed procedures and contacting their customer service multiple times, I was met with indifference and a complete lack of assistance. This left me feeling utterly helpless and frustrated.

2. Unprofessional Behavior:
DEEM Finance’s unprofessional behavior throughout my interactions with them was truly disappointing. Their lack of empathy, understanding, and willingness to assist customers is a clear indication of their disregard for customer satisfaction. This kind of behavior is unacceptable and reflects poorly on their reputation as a financial institution.

In conclusion, I strongly advise against choosing DEEM Finance credit card services. My experience with them has been marked by a lack of support in closing the card and their unprofessional behavior during the application process. Their incessant calls and unnecessary inquiries only add to the frustration and disappointment. I hope this review serves as a warning to others considering DEEM Finance, and I urge them to explore alternative options that prioritize customer satisfaction and professionalism.

ADVANTAGESDISADVANTAGES

Disappointing


10-01-2024

ramjith parappurath
  India

customer care service

i am trying to call more than 1 hour but i didnt get a proper reply from them

ADVANTAGESDISADVANTAGES

Not Client-oriented


04-01-2024

Frustrated cli
  United Arab Emirates

They get your money and thy charge you more

I made payment for services I neither activated nor utilized, and I promptly reported the issue to the authorities.

The customer service experience was disappointing, as they failed to provide assistance. Despite sending two emails per week, I did not receive any responses or updates.

Issue has been ongoing for 3 months now and no updates.

ADVANTAGESDISADVANTAGES

Criminal Dangerous Dirty Disappointing Fake Ridiculous Unreliable Untrustworthy


24-12-2023

Rethi
  United Arab Emirates

Costumer

I’m not sagasting deem credit card very bad service fack and scam services deem no proper information form customer care all customer care representatives given deferent answer I lost around 2000drm from deem credit card very bad service like a scam

ADVANTAGESDISADVANTAGES

Inexpensive

Dangerous Disappointing Dishonest Fake Incompetent Rude Scam Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive


22-12-2023

SUKUMARAN
  India

Ohhhh god. My card limit only aed 17.400, only they called me that time i am India some medical issues true i explained. Pending aed 1780/. This month i come i clear pending amount like this. but, they put (collection department) my cheque in my account 100k. I can’t imagine still AECB showing 5th july 2021 unnecessary they play in my life.

That credit card july or August they blocked my card 3march 2023. Expired. but card upto August i paid clearly. September i visited OSZ main office i think renewal my credit card activate i request to mail visited office also but no use.
They are thinking without CC this person paying upto end. Like this think. Why i should paid that money i used so i have to pay i am human.

Note : i move to other country within days so i think i clear my CC. So i called customer care for liability letter request they said you pay to 52.50 in your a/c .same day Friday i pay 60 dhs. That sms messages attached below photo. Still no messages. I am waiting.
What a solution this.
I don’t know why they play with me.
ASAP. Solve this problem

Note. Thank you so much why you know next generation also you give any cheque please mention amount then give without mention like this i suffered.

Regards.
SUKUMARAN

I am Only blocked and without credit card i pay 2 and half years paid.

All people’s gets one dhs hard work and got

God bless yours.

Regards
Sukumaran.

ADVANTAGESDISADVANTAGES

Disappointing Unpleasant Untrustworthy Nasty



18-12-2023

Tins Thomas
  United Arab Emirates

Regarding DEEM Credit Card Closure

I would like to express my dissatisfaction with the services provided by this organization. Despite clearing my outstanding balance on the DEEM Credit Card in November and requesting card cancellation, I have been tirelessly following up for the past two weeks without any progress. The customer service team consistently promises a cancellation within 24 hours, but this has yet to be fulfilled.

Each day for the past week, I have spent half an hour attempting to connect with customer care, only to receive the same unfulfilled promise of cancellation. It is incredibly frustrating that closing the card has become such a cumbersome process.

I strongly advise against choosing DEEM finance credit card due to their lack of support in closing the card, which can make you feel utterly helpless. Additionally, their incessant calls and unnecessary inquiries when applying for the card or requesting balance transfers are highly unprofessional and shameful.

ADVANTAGESDISADVANTAGES

Disappointing Unpleasant Unprofessional Untrustworthy


13-12-2023

Abdullah Shukat
  United Arab Emirates

Extremely bad experience

Not recommended at all,
I am using titanium credit card since last 3 months and haven’t received the Statement of account despite call customer service and send multiple email to them. Deem finance extremely fraudulent organisation and neglecting to customers.

1- No Statement of Account
2- liars toward welcome bonus
3- No cashback

Disappointed to see such a fraudulent organisation running in such a highly organized and amazing country.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Misleading Ridiculous Scam Unprofessional Unreliable Untrustworthy


29-11-2023

mohammed Rizwan
  United Arab Emirates

Clearance Letter

Bad experience. Taking too much time for issuing clearance letter. I call customer care 3times for 1 request they are not giving me proper reason for delaying i gave request on 17nov customer care is saying i submitted on 21st .. I said him the reference number after that he come to know my request date.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Misleading


24-11-2023

Julie
  United Arab Emirates

DEEM LOAN AND CREDIT CARD

DO NOT FALL INTO THE TRAP. DEEM IS VERY SLOW WHEN IT COMES TO RELEASING CLERANCE LETTER. MOST OF THE AGENTS ARE MAKING WAY TO DELAY THE RELEASE OF THE LETTER YOU WILL PAY MORE THAN WHAT YOU NEED TO PAY! NOT RECOMMENDED

ADVANTAGESDISADVANTAGES

Disappointing Ridiculous Not Client-oriented


14-11-2023

Roshan Joseph
  India

False advertising only to make sale.

Misleading information., Deem Credit card does not work in any airport lounges. Possible fraud/misleading info to up sales.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Misleading Unreliable


11-11-2023

August
  United Arab Emirates

Credit Card Charges

All the disadvantages with this CC are absolutely true.
WARNING!!! do not apply or take a card from DEEM.

ADVANTAGESDISADVANTAGES

Dirty Disappointing Dishonest Horrible Ridiculous Scam Terrible Untrustworthy Repulsive


09-11-2023

Dharma
  India

No CC security

No CC security. may they are involved also in fradulaent.

ADVANTAGESDISADVANTAGES

Dishonest Fake Fraudulent


23-09-2023

Tanveer Mushtaq
  India

BAD experience with esteem fin commercial brokers working for deem finance

Hi everyone
I hope this message will go to deem finance
My name is Tanveer Mushtaq i was working in esteem fin commercial brokers they are working for deem finance dealing with credit cards and personal loans i joined there on 11 may 2023 at they same time I get offer letter from them not only 1 offer Letter I signed I signed two different offer letter from two different agencies in which it’s clearly mentioned that your will get a basic sallery of 1500 AED and employment visa will also provided by the company but on 12th June my visit visa was expiring and they told me that we are not going to continue you please don’t come from tomorrow all the management there is too rude especially their director Atul i am not only the single victim they are doing this with every third person now I am staying here on fine my visa is expiring they didn’t paid me a single penny and one more thing I want to share that there are employees working who has been terminated by the deem fraud compliance still they are working there and calling with different names if anybody wants a proof I will provide I hope this is second time I am going to post it as I also come to know that I left the company that’s totally wrong statement given by the employer so I am attaching all my recieved documents from them if anybody has any doubt please contact
Phone:0564272610
Email: [email protected]

ADVANTAGESDISADVANTAGES

Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Miserable Misleading Scam Unprofessional Expensive Not Client-oriented









29-08-2023

SANU
  India

Credit card

My experience card blocked for unpaid one month only . asper get information from customer care I have to do payment 3 month it’s will unblock in between contact with customer care customer servic representative told me to send. My details like with banck statement and send now they are saying to continue the payment for six months they are not give proper information for customer .name is change only it’s a duniya finance

ADVANTAGESDISADVANTAGES

Horrible


06-08-2023

Jagdish
  United Arab Emirates

Entire Deem finance entity is a scam and the most untrust worthy in UAE

To keep it simple, they target all those lower and mid range earners in UAE, and any typical person with responsibilities will look for the credit card and once you are trapped, the amount of hidden charges and unspoke interests are ridiculous. I believe, no one in the right senses should go for Deem finance and no matter how desperate, it is better to be broke than to be cheated with heavy financial interests and charges.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Misleading Ridiculous Rude Terrible Unpleasant Unprofessional Unreliable Untrustworthy


04-08-2023

Aswathy
  United Arab Emirates

Cheat

Even though make payment before due date they are charging late payment fee , even though deducted minimum payment my account.

ADVANTAGESDISADVANTAGES

Dishonest


02-08-2023

Aravind S
  United Arab Emirates

Intreset for money

Its not financial solution. Its buthery shop. Please dont go there. You will be screwed. Heavy interest rate beyond imagination and if you miss a payment they will call your company and family also. I took a card of 7000. Every month i was paying minimum 550. Card used fully. Missed 2 payments. Now the total amount due is 11900.

ADVANTAGESDISADVANTAGES

Dangerous


27-07-2023

zaitullah
  United Arab Emirates

Deem

the worst card in history of credit card. its killing customer by telling you yearly 36 % . i hate the most. its danger from all perspective.

ADVANTAGESDISADVANTAGES

Dirty


26-07-2023

Mohamed
  India

Threaden

Deem finance threaden to pay payment or come to home to touch family ..if am not pay that reaso. Is I lost job and more problems already ..but deem finance called me more than 10 time per day and commit me suicide or pay ..what I can do .if I have money sure I will pay ..they get more money and again ask to pay now

ADVANTAGESDISADVANTAGES

Client-oriented

Badly-located Disappointing


25-07-2023

Tanveer Mushtaq
  India

BAD experience with DSA working for deem

Hi everyone
I hope this message will go to deem finance
My name is Tanveer Mushtaq i was working in esteem fin commercial brokers they are working for deem finance dealing with credit cards and personal loans i joined there on 11 may 2023 at they same time I get offer letter from them in which it’s clearly mentioned that your will get a basic sallery of 1500 AED nad employment visa will also provided by the company but on 12th June was visit visa was expiring and they told me that we are not going to continue you please don’t come from tomorrow all the management there is too rude especially their director Atul i am not only the single victim they are doing this with every third person now I am staying here on fine my visa is expiring they didn’t paid me a single penny and one more thing I want to share is there are employees working who has been terminated by the deem fraud compliance still they are working there and calling with different names I hope this i will get a response from you deem finance thankyou.

ADVANTAGESDISADVANTAGES




16-06-2023

Mathew Thomas
  United Arab Emirates

CREDIT CARD

This is the worst credit card one can have..technically very very poor. Its seems they have no support from other banks their services are aa good as nothing. Worst experience ever.

ADVANTAGESDISADVANTAGES

Badly-located Disappointing Dishonest Inattentive Incompetent Misleading Ordinary Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Not Client-oriented


16-06-2023

Abdul
  United Arab Emirates

Customer service

I called the customer service hotline to report my annual fee. So shocking and very disappointing that i waited on the queue for nearly 40 minutes and got no one to attend to my call. Why put your customer service hotline if you cannot accommodate your customers over the phone?! I even sent a message on Facebook and Instagram and got 0 response. Terrible customer service!!!!!

ADVANTAGESDISADVANTAGES

Disappointing Horrible Inattentive Incompetent Terrible Unpleasant Not Client-oriented


27-05-2023

Andrew
  United Arab Emirates

Liability letter

I request a liability letter its almost 9 days now but still cant get my request.the costumer care keeps telling “we forwarded your complaint to concern person.But no action at all.

ADVANTAGESDISADVANTAGES

Incompetent Miserable Misleading Ridiculous Unprofessional Unreliable Untrustworthy


26-05-2023

Mitesh Bhambhani
  United Arab Emirates

Requested to share Card Cancellation letter

Hi Have requested to share card cancellation confirmation with Deem Finance, The Customer service is so not supportive. at first they took more than 7 days to cancel a credit card while other competitor banks do it within 1 to 2 days max. Overall the service levels of the bank is very poor and does not want any happy customers. I will suggest no one should take any service from this bank unless and until you don’t have any option available.

ADVANTAGESDISADVANTAGES

Disappointing Ridiculous Not Client-oriented


20-05-2023

KSP
  United Arab Emirates

PATHETIC CUSTOMER SERVICE AND ZERO CARD BENEFITS

DO NOT EVER PURCHASE THIS CARD. ALL STAFF ARE LIARS . 0 ATTENTION TO CUSTOMER SERVICE. AS PROMISED AT THE TIME OF PURCHASE THEY WILL NOT PROVIDE U WITH ANY SCHEMES. ALL SCHEMES ARE FAKE AND DOES NOT WORK.

ADVANTAGESDISADVANTAGES

Criminal Dishonest Fake Fraudulent Horrible Inattentive Misleading Ridiculous Scam Terrible Unprofessional Unreliable Untrustworthy Not Client-oriented


19-05-2023

Shalaba
  United Arab Emirates

Cash back

Very good cash back, and process fee free for gold , and executives and customer care I am very satisfying..

ADVANTAGESDISADVANTAGES

Excellent


28-04-2023

jalal
  United Arab Emirates

Cheating

First they will say it is lifetime free then they will cheat and charge you. Bloody ….

ADVANTAGESDISADVANTAGES

Dirty Disappointing Fraudulent Scam Unprofessional Unreliable Untrustworthy Not Client-oriented


27-04-2023

ANAND DWIVEDI
  India

charged annual fee on free of life time credit card ,and TWICE charged late payment even paid before due date

Dear Deem Fraud Finance ,
happy to tell you guys are big fraud lier and criminal bank ever, earning haram salary with charging fake charges to all. your sales guy begged and cried to sale deem credit card and gave promise to give free for life card no with no any payment , than you charged me annual fee and no one listen my complaint, when i paid this payment before due on 25th march before date close again you guys charged me late payment because you don’t RECIVE PAYMENT on Saturday , so why did you mentioned last due date 25th march , and again not closing my card.
surprise how you and your bosses feed this haram salary to your family ,shame on you every worker of deem form call center to the CEO of this FRAUD DEEM FIANANCE ,
Request every person to close DEEM CREDIT ACCOUNT. all up to you guys , because they have no excuse of your complaint issue and problems ,
refrence complaint no: 12622704
mobile 0525914776

ADVANTAGESDISADVANTAGES

Criminal Dirty Disappointing Dishonest Fake Fraudulent Expensive Indecent Nasty


12-04-2023

Meenu
  India

Credit card

Very bad experience

ADVANTAGESDISADVANTAGES

Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


02-04-2023

Annoymous
  United Arab Emirates

Worst collection service

This is the worst bank in UAE history. Misleading offers in credit credit cards and claims. Employees behavior is not good at all and they act like street beggar while collecting money. Use rude languages.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Horrible Misleading Rude


14-03-2023

Jajaja
  Angola

DONT TAKE DEBT HERE

THIS IS DISSASTER !!! DONT EVER BARROWED MONEY HERE I THIS COMPANY!! PROFIT BIGGER THAT UR DEBT!! ITS WORST!!!

ADVANTAGESDISADVANTAGES

Scam


15-12-2022

monark soni
  India

Good experiance and helpful.

Deem is very nice credit card, and its very helpful for me because in this card lots of cash back offers and benifits, i really like so much this card.
I suggest to all realy this is amazing credit card, definetly get this card without any dubt.

ADVANTAGESDISADVANTAGES

Excellent


22-11-2022

ABHISHEK SINGH
  United Arab Emirates

CREDIT CARD CHAGES

Hi,
Please note that in UAE don’t take deem card.
Its very disappointing bank ever in my life.
Without any information started deem double secure i pay 112 aed per month and when i ask person that time say you are telling that why started service.

In life never ever take deem credit card.

This bank will play with emotion and cheated people.

ADVANTAGESDISADVANTAGES

Disappointing Fraudulent Untrustworthy


14-11-2022

Paresh Sharma
  India

Rude and very very very expensive

NEVER EVER GO FOR DEEM CREDIT CARD..Modus operandi of deem card is they charge interest two times if you dont pay the entire amount in one go.They charge interest previous month balance and current month balnace put togethe. I still could not figure out..On a balance of 6700 AED they charged 780 AED..I am feeling like I am robbed..WILL NEVER RECOMMEND TO ANY ONE

ADVANTAGESDISADVANTAGES

Rude Untrustworthy Not Client-oriented


09-11-2022

Rina
  United Arab Emirates

Poor Service

Everyone I talked to is all rude. No one responds to email as well.

ADVANTAGESDISADVANTAGES

Horrible


07-11-2022

Shri
  United Arab Emirates

The worst banking service ever

I had got a call form jayan collection executive
He use such vulgar language
Questioning me you used the bank money over used teh credit card why ?
And when I told him speak with manners he said he will make me defaulter
This is how Duniya treats there customers
Whoever the collection department manager
I have 5 credit cards using since years never I faced such vulgar calls
Deem or Duniya I’ll just with thsi card never recommend anyone with this bank horrible executives horrible service
Pathetic payment options

Whoever gave 5 reviews are all there staff for sure
Take reviews form customers you will know the facts

ADVANTAGESDISADVANTAGES

Horrible


29-10-2022

Shri
  United Arab Emirates

The worst banking service ever

I had got a call form jayan collection executive
He use such vulgar language
Questioning me you used the bank money over used teh credit card why ?
And when I told him speak with manners he said he will make me defaulter
This is how Duniya treats there customers
Whoever the collection department manager
I have 5 credit cards using since years never I faced such vulgar calls
Deem or Duniya I’ll just with thsi card never recommend anyone with this bank horrible executives horrible service
Pathetic payment options

Whoever gave 5 reviews are all there staff for sure
Take reviews form customers you will know the facts

ADVANTAGESDISADVANTAGES

Horrible


29-10-2022

Mohammad Husnain
  United Arab Emirates

SUPERB SERVICE AND PRODUCTS

One of the best card in the market. Very easy to get it and have huge amount of offers all over UAE. If you are in UAE, you must have DEEM.

ADVANTAGESDISADVANTAGES

Amazing Convenient Honest Trustworthy Professional


22-08-2022

Ibrahim Nasir
  United Arab Emirates

BEST IN THE MARKET

DEEM is very easy to use and everyday there’s a offer where I can grab. There is a dedicated application which updates more than 300 offers and I decide my week based on the offers. It saves me a lot money and now I am spending only 75% of my expenditure compared to my old days without a DEEM card

ADVANTAGESDISADVANTAGES

Amazing Convenient Excellent Affordable


22-08-2022

MOHSIN
  Pakistan

VERY BAD FINANCIAL INSTITUE

JUST ITS A FARUD WITH ATTESTED LICENSE . THEY MAKE YOURS NSURANCE AND OTHER PAYED FEATURES WITHOUT CONSULTING WITH CARD HOLDERS.

ADVANTAGESDISADVANTAGES

Dishonest


09-08-2022

Anto
  United Arab Emirates

Dont even think about taking it

1. Very bad customer service
2. They are not bank . They are Finance (Blade)
3. Call me if you have any queries 0558001241
4.They are making delay in crediting the amount (credit card bills)
5.No Reply from Customer care !!!
PLEASE DONT EVEN THINK ABOUT TAKING IT

ADVANTAGESDISADVANTAGES

Disappointing


03-08-2022

Cherian KJ
  United Arab Emirates

Additional charges and interest are high

Not responding back

ADVANTAGESDISADVANTAGES

Disappointing Unprofessional


16-07-2022

Sana |   Verified
  United Arab Emirates

Good

This firm offers fantastic payment arrangements through their credit cards. Furthermore, the interest rates on the installments are quite low! A terrific feature and a fantastic card.

ADVANTAGESDISADVANTAGES

Attentive Competent


23-05-2022

Shamim |   Verified
  United Arab Emirates

Delightful

With their credit cards, this organization provides excellent payment plans. Furthermore, the installment interest rates are extremely low! A fantastic feature, as well as a perfect card.

ADVANTAGESDISADVANTAGES

Advisable Reliable


30-04-2022

Eni |   Verified
  United Arab Emirates

Decent

This company offers good payment options with their credit cards. Furthermore, the interest rates on the installments are really low! A wonderful feature, as well as a wonderful card.

ADVANTAGESDISADVANTAGES

Advisable Client-oriented


09-02-2022

Sana |   Verified
  United States

Good

With their credit cards, this company provides excellent payment arrangements. Furthermore, the installment interest rates are really low! A fantastic feature, as well as a fantastic card.

ADVANTAGESDISADVANTAGES

Amazing Fantastic


03-02-2022

Lottie |   Verified
  United Arab Emirates

Easy payment plans

This organization is offering perfect payment plans with their credit cards. Moreover, the interest rates of the installments are really affordable! Amazing feature and perfect card as well.

ADVANTAGESDISADVANTAGES

Convenient Affordable


21-04-2021

Ad
Reviews
Walaa
  United Arab Emirates

Bad service ever

It was very disappointing with service and they wanted to charge only and taking money without considering history of payments and never consider the full history of any issue

ADVANTAGESDISADVANTAGES

Disappointing Horrible Incompetent


27-07-2026

Ellie Nora
  United States

How I Successfully Recovered My Money

After losing approximately $555,000 to a financial scam, I was left dealing with a very difficult and uncertain situation. It took time to process what had happened and to explore possible solutions. Eventually, I was introduced to a recovery team led by Mrs. Melissa Gilbert. Their structured approach and experience in handling similar cases made a significant difference. Through consistent effort and clear communication, the process moved forward, and the funds were ultimately recovered. The outcome brought a sense of closure after a challenging experience. For those going through something similar, seeking informed guidance can be an important step. Email: [email protected] WhatsApp: +44 778 227 6032

ADVANTAGESDISADVANTAGES

Disappointing


25-04-2026

salman fariz
  United Arab Emirates

Credit card

They never let you cancel the credit card. And when you ask for cancellation they even give a free upgrade and is charged an annual fee on top of that. They won’t even reverse it.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Horrible Inattentive Incompetent Miserable Misleading Terrible Unfavorable Unprofessional Unreliable Untrustworthy Indecent Not Client-oriented


24-04-2026

Parth Thakkar
  United Arab Emirates

No sufficient information / Never respond

I had been calling / emailing Customer care regarding the addition of joy points as per their promotion since 2 months.

What I found that when u call customer care, the representative never able to resolve your query and they don’t have enough information as well.

They never responded the email even after sending multiple reminders.

ADVANTAGESDISADVANTAGES

Disappointing Inattentive Incompetent


19-01-2026

Aftab Badshah
  United Arab Emirates

Card usage benifits

Ms Tania has communicated in a very decent way, with clear agenda and benifits of current update. Excellent

ADVANTAGESDISADVANTAGES

Attentive Efficient Fast Friendly Helpful Honest Decent Client-oriented


16-08-2025

Prashant nahnji
  India

Cash back

Ms sana, thaanks for information, pls give me how it is benefits if I purchase on deem finance card

ADVANTAGESDISADVANTAGES


14-08-2025

MOHAMMED RIAZUDDIN
  United Arab Emirates

CREDIT CARD AMOUNT IN INSTALLMENT

MR.NAZIM CALL ME TO CONVERT CREDIT CARD PAYMENT PLAN I REALLY APPRECIATE THE WHY HE MAKE ME UNDERSTAND SO ITS HELP ME LOT TO CONVERT THANKS FOR IT

ADVANTAGESDISADVANTAGES


26-07-2025

Anser mehmood
  Pakistan

Fund tranfr

Mr jabran assisat me in a very good manner and intouch with me along whole process.

ADVANTAGESDISADVANTAGES


22-07-2025

Sandun
  Sri Lanka

Credit cards

thank you sheron your given fast and good costomer service

ADVANTAGESDISADVANTAGES

Cooperative Excellent Fast Full Service

Ordinary


21-07-2025

Wael
  United Arab Emirates

No clearance letters

I’ve paid my card in one payment after negotiation with collections team. However they are not giving a clearance letter despite my urgent need for it to clear other liabilities. I’ve been following for a week and still not even on slight positive response except stalling for the 7 days period as if its signed by every manager in deem.

ADVANTAGESDISADVANTAGES

Badly-located Disappointing Incompetent Unfavorable Expensive Not Client-oriented


18-07-2025

Anna
  Philippines

easy cash

Mr. Huzaifa advised and helped and guided me throughout the process. He answers all my question and doubts. Thaank you!

ADVANTAGESDISADVANTAGES

Helpful


18-07-2025

Zainb
  United Arab Emirates

Loan

Sharon is a good dealer she is so coprative. And good a guy

ADVANTAGESDISADVANTAGES

Excellent


17-07-2025

Margie
  Philippines

Credit card application

Sharon is very helpful and informative

ADVANTAGESDISADVANTAGES

Advisable


16-07-2025

mariamma
  United Arab Emirates

credit crd payment not credited so far

please let me know how to reach call center. my payment not credited so far…

ADVANTAGESDISADVANTAGES

Disappointing


08-05-2025

spiro
  Lebanon

Application for credit card loan

Deem Finance approached me to get a credit card loan at a very affordable price. While I appreciate the efforts of the employee, Rana, who went above and beyond to explore potential solutions for me, even when the initial offer wasn’t a fit, the overall process and the credit card loan options presented left much to be desired. It felt like the offerings weren’t truly aligned with customer needs. Rana’s dedication to finding a way forward was a definite highlight and deserves recognition, but unfortunately, it couldn’t fully compensate for the shortcomings in the initial product offerings and process.

ADVANTAGESDISADVANTAGES

Advisable Friendly Helpful Stable Affordable Decent

Awkward Messy Unfavorable


28-04-2025

mariamma
  United Arab Emirates

credit crd

trying to reach but no vail. please contact any one .very urgent

ADVANTAGESDISADVANTAGES

Unprofessional


06-03-2025

Moyez
  United Arab Emirates

review

It’s a free for life most of the bank card in UAE are not free for life even charges as well but there’ no any charges in Deem, card is the best overall in the UAE, offering unique benefits that differentiate it from other banks. You’ll receive offers on every spend.

ADVANTAGESDISADVANTAGES

Honest



11-09-2024

Ali
  United Arab Emirates

Review

It’s a free for life most of the bank card in UAE are not free for life even charges as well but there’ no any charges in Deem, card is the best overall in the UAE, offering unique benefits that differentiate it from other banks. You’ll receive offers on every spend.

ADVANTAGESDISADVANTAGES

Excellent



11-09-2024

Anonymous
  United Arab Emirates

Loan

Dont take loan from them when u want to close the loan it will take a month to settle all. You have to wait too much. They gave very high interest!!! All letter u have to pay.

ADVANTAGESDISADVANTAGES

Disappointing


05-09-2024

Jeffrey
  United Arab Emirates

DEEM Finance Credit Card

Deem Employee misleading the customer to get or apply for Deem Credit Card, after the customer apply for credit card they will not inform you regarding annual fee of the Card.

This is not an isolated incident; Deem Finance has a history of similar complaints from other consumers. I urge the Central Bank to investigate and take appropriate action to prevent further exploitation of consumers by Deem Finance.

ADVANTAGESDISADVANTAGES

Dangerous Disappointing Dishonest Misleading Scam Unpleasant Unprofessional Untrustworthy Not Client-oriented


04-09-2024

Susanta Kumar dhar
  India

Their activity is always to cheating the client

Cheater company don’t take any financial deal with this company

ADVANTAGESDISADVANTAGES

Smart

Fraudulent


22-06-2024

LANCE
  Philippines

CREDIT CARD OVER LIMIT FEE BY THEM

I have had an extremely disappointing experience with Deem Finance. Despite numerous attempts to resolve an over-limit fee issue on my account, their customer support has been unhelpful and inflexible. The explanation provided for not waiving the fee was unacceptable, especially considering my account history and usage.

Their handling of this situation has been frustrating and has left me regretting my decision to get a credit card with Deem Finance. I will be closing my account as soon as possible and will not recommend their services to anyone. If you’re considering Deem Finance, I strongly advise you to look elsewhere.

ADVANTAGESDISADVANTAGES

Disappointing Horrible Incompetent Scam Unpleasant Unreliable Untrustworthy Indecent Not Client-oriented


25-05-2024

IamNESOLE
  United Arab Emirates

Biggest Scammer/Fraud in UAE

Deem Finance, previously known as Dunai Financial Service is the biggest SCAMMER/FRAUD in UAE. I am deeply concerned and frustrated with their practices and believe they should be penalized by the Central Bank for their actions.

I have never applied for a credit card from Deem Finance. Upon reviewing my Etihad Credit Score, I discovered an outstanding balance of AED 1,699 linked to a credit card I never requested or received. This erroneous information has significantly impacted my credit score.

The customer service provided by Deem Finance is appalling. For any request, I am forced to contact them multiple times—often twice, thrice, or even more—before receiving any response. When they do eventually reply, it is usually after a month or more, and the attitude is consistently arrogant and unhelpful. In many cases, they do not respond at all.

No one at Deem Finance has been able to explain how this credit card was issued in my name or assist me in rectifying this issue to improve my credit score. Deem Finance should be penalized for their negligent and fraudulent actions.

This is not an isolated incident; Deem Finance has a history of similar complaints from other consumers. I urge the Central Bank to investigate and take appropriate action to prevent further exploitation of consumers by Deem Finance.

ADVANTAGESDISADVANTAGES

Criminal Disappointing Dishonest Fraudulent Horrible Rude Scam Terrible Unprofessional Unreliable Untrustworthy Not Client-oriented


19-05-2024

Sikandar ali
  Pakistan

ABOUT MY CARD

great experience. Staff behavior also great .Completed my application in very short time

thank you so much deem team

ADVANTAGESDISADVANTAGES

Outstanding


09-05-2024

blaise
  United Arab Emirates

CREDIT CARD

very unprofessional and negligence towards customers query

ADVANTAGESDISADVANTAGES

Disappointing


18-04-2024

Achengo
  United Arab Emirates

Clearance Letter Charges

I have loan in Deem Finance and all paid. It showed in their apps also. The guy name Muhammad asked me to pay AED 1000 to get clearane letter. The reason was I paid the loan through FAB atm machine and ADCB machine. It’s like scammer🙄

Be careful when you deal with them.

ADVANTAGESDISADVANTAGES


16-04-2024

Kamal
  United Arab Emirates

Ticket multiple follow up and poor response

Very bad customer service and response. There is a CSR named Abad who doesn’t care about customer query and blames the internal department. Lack of accountability etc, overall I would cancel the credit card to avoid future concerns

ADVANTAGESDISADVANTAGES

Terrible Unpleasant Unprofessional


24-03-2024

Kesavan
  United Arab Emirates

Credit Card

They are unprofessional and it is a fraud. Never engage with Deem

ADVANTAGESDISADVANTAGES

Awkward


24-02-2024

AMEER
  India

CREDIT CARD RELATED SERVICES

LAAST 25 DAYS I WAITING CALL NO BODY RESPONDING

ADVANTAGESDISADVANTAGES

Disappointing


22-01-2024

Sulfikar
  India

Credit card close

I try to my credit card long time it’s not happening costumer care very bad service

ADVANTAGESDISADVANTAGES

Affordable

Disappointing


13-01-2024

Habeebu Rahman
  India

Extremely Disappointed with DEEM Finance: A Warning to All

I am writing this review to express my deep dissatisfaction with the services provided by DEEM Finance. My experience with their credit card services has been nothing short of frustrating and disappointing. I strongly advise against choosing DEEM Finance credit card due to their lack of support in closing the card and their unprofessional behavior during the application process.

1. Lack of Support in Closing the Card:
One of the most frustrating aspects of my experience with DEEM Finance was their complete lack of support when I wanted to close my credit card account. Despite following their prescribed procedures and contacting their customer service multiple times, I was met with indifference and a complete lack of assistance. This left me feeling utterly helpless and frustrated.

2. Unprofessional Behavior:
DEEM Finance’s unprofessional behavior throughout my interactions with them was truly disappointing. Their lack of empathy, understanding, and willingness to assist customers is a clear indication of their disregard for customer satisfaction. This kind of behavior is unacceptable and reflects poorly on their reputation as a financial institution.

In conclusion, I strongly advise against choosing DEEM Finance credit card services. My experience with them has been marked by a lack of support in closing the card and their unprofessional behavior during the application process. Their incessant calls and unnecessary inquiries only add to the frustration and disappointment. I hope this review serves as a warning to others considering DEEM Finance, and I urge them to explore alternative options that prioritize customer satisfaction and professionalism.

ADVANTAGESDISADVANTAGES

Disappointing


10-01-2024

ramjith parappurath
  India

customer care service

i am trying to call more than 1 hour but i didnt get a proper reply from them

ADVANTAGESDISADVANTAGES

Not Client-oriented


04-01-2024

Frustrated cli
  United Arab Emirates

They get your money and thy charge you more

I made payment for services I neither activated nor utilized, and I promptly reported the issue to the authorities.

The customer service experience was disappointing, as they failed to provide assistance. Despite sending two emails per week, I did not receive any responses or updates.

Issue has been ongoing for 3 months now and no updates.

ADVANTAGESDISADVANTAGES

Criminal Dangerous Dirty Disappointing Fake Ridiculous Unreliable Untrustworthy


24-12-2023

Rethi
  United Arab Emirates

Costumer

I’m not sagasting deem credit card very bad service fack and scam services deem no proper information form customer care all customer care representatives given deferent answer I lost around 2000drm from deem credit card very bad service like a scam

ADVANTAGESDISADVANTAGES

Inexpensive

Dangerous Disappointing Dishonest Fake Incompetent Rude Scam Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive


22-12-2023

SUKUMARAN
  India

Ohhhh god. My card limit only aed 17.400, only they called me that time i am India some medical issues true i explained. Pending aed 1780/. This month i come i clear pending amount like this. but, they put (collection department) my cheque in my account 100k. I can’t imagine still AECB showing 5th july 2021 unnecessary they play in my life.

That credit card july or August they blocked my card 3march 2023. Expired. but card upto August i paid clearly. September i visited OSZ main office i think renewal my credit card activate i request to mail visited office also but no use.
They are thinking without CC this person paying upto end. Like this think. Why i should paid that money i used so i have to pay i am human.

Note : i move to other country within days so i think i clear my CC. So i called customer care for liability letter request they said you pay to 52.50 in your a/c .same day Friday i pay 60 dhs. That sms messages attached below photo. Still no messages. I am waiting.
What a solution this.
I don’t know why they play with me.
ASAP. Solve this problem

Note. Thank you so much why you know next generation also you give any cheque please mention amount then give without mention like this i suffered.

Regards.
SUKUMARAN

I am Only blocked and without credit card i pay 2 and half years paid.

All people’s gets one dhs hard work and got

God bless yours.

Regards
Sukumaran.

ADVANTAGESDISADVANTAGES

Disappointing Unpleasant Untrustworthy Nasty



18-12-2023

Tins Thomas
  United Arab Emirates

Regarding DEEM Credit Card Closure

I would like to express my dissatisfaction with the services provided by this organization. Despite clearing my outstanding balance on the DEEM Credit Card in November and requesting card cancellation, I have been tirelessly following up for the past two weeks without any progress. The customer service team consistently promises a cancellation within 24 hours, but this has yet to be fulfilled.

Each day for the past week, I have spent half an hour attempting to connect with customer care, only to receive the same unfulfilled promise of cancellation. It is incredibly frustrating that closing the card has become such a cumbersome process.

I strongly advise against choosing DEEM finance credit card due to their lack of support in closing the card, which can make you feel utterly helpless. Additionally, their incessant calls and unnecessary inquiries when applying for the card or requesting balance transfers are highly unprofessional and shameful.

ADVANTAGESDISADVANTAGES

Disappointing Unpleasant Unprofessional Untrustworthy


13-12-2023

Abdullah Shukat
  United Arab Emirates

Extremely bad experience

Not recommended at all,
I am using titanium credit card since last 3 months and haven’t received the Statement of account despite call customer service and send multiple email to them. Deem finance extremely fraudulent organisation and neglecting to customers.

1- No Statement of Account
2- liars toward welcome bonus
3- No cashback

Disappointed to see such a fraudulent organisation running in such a highly organized and amazing country.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Misleading Ridiculous Scam Unprofessional Unreliable Untrustworthy


29-11-2023

mohammed Rizwan
  United Arab Emirates

Clearance Letter

Bad experience. Taking too much time for issuing clearance letter. I call customer care 3times for 1 request they are not giving me proper reason for delaying i gave request on 17nov customer care is saying i submitted on 21st .. I said him the reference number after that he come to know my request date.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Misleading


24-11-2023

Julie
  United Arab Emirates

DEEM LOAN AND CREDIT CARD

DO NOT FALL INTO THE TRAP. DEEM IS VERY SLOW WHEN IT COMES TO RELEASING CLERANCE LETTER. MOST OF THE AGENTS ARE MAKING WAY TO DELAY THE RELEASE OF THE LETTER YOU WILL PAY MORE THAN WHAT YOU NEED TO PAY! NOT RECOMMENDED

ADVANTAGESDISADVANTAGES

Disappointing Ridiculous Not Client-oriented


14-11-2023

Roshan Joseph
  India

False advertising only to make sale.

Misleading information., Deem Credit card does not work in any airport lounges. Possible fraud/misleading info to up sales.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Misleading Unreliable


11-11-2023

August
  United Arab Emirates

Credit Card Charges

All the disadvantages with this CC are absolutely true.
WARNING!!! do not apply or take a card from DEEM.

ADVANTAGESDISADVANTAGES

Dirty Disappointing Dishonest Horrible Ridiculous Scam Terrible Untrustworthy Repulsive


09-11-2023

Dharma
  India

No CC security

No CC security. may they are involved also in fradulaent.

ADVANTAGESDISADVANTAGES

Dishonest Fake Fraudulent


23-09-2023

Tanveer Mushtaq
  India

BAD experience with esteem fin commercial brokers working for deem finance

Hi everyone
I hope this message will go to deem finance
My name is Tanveer Mushtaq i was working in esteem fin commercial brokers they are working for deem finance dealing with credit cards and personal loans i joined there on 11 may 2023 at they same time I get offer letter from them not only 1 offer Letter I signed I signed two different offer letter from two different agencies in which it’s clearly mentioned that your will get a basic sallery of 1500 AED and employment visa will also provided by the company but on 12th June my visit visa was expiring and they told me that we are not going to continue you please don’t come from tomorrow all the management there is too rude especially their director Atul i am not only the single victim they are doing this with every third person now I am staying here on fine my visa is expiring they didn’t paid me a single penny and one more thing I want to share that there are employees working who has been terminated by the deem fraud compliance still they are working there and calling with different names if anybody wants a proof I will provide I hope this is second time I am going to post it as I also come to know that I left the company that’s totally wrong statement given by the employer so I am attaching all my recieved documents from them if anybody has any doubt please contact
Phone:0564272610
Email: [email protected]

ADVANTAGESDISADVANTAGES

Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Miserable Misleading Scam Unprofessional Expensive Not Client-oriented









29-08-2023

SANU
  India

Credit card

My experience card blocked for unpaid one month only . asper get information from customer care I have to do payment 3 month it’s will unblock in between contact with customer care customer servic representative told me to send. My details like with banck statement and send now they are saying to continue the payment for six months they are not give proper information for customer .name is change only it’s a duniya finance

ADVANTAGESDISADVANTAGES

Horrible


06-08-2023

Jagdish
  United Arab Emirates

Entire Deem finance entity is a scam and the most untrust worthy in UAE

To keep it simple, they target all those lower and mid range earners in UAE, and any typical person with responsibilities will look for the credit card and once you are trapped, the amount of hidden charges and unspoke interests are ridiculous. I believe, no one in the right senses should go for Deem finance and no matter how desperate, it is better to be broke than to be cheated with heavy financial interests and charges.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Misleading Ridiculous Rude Terrible Unpleasant Unprofessional Unreliable Untrustworthy


04-08-2023

Aswathy
  United Arab Emirates

Cheat

Even though make payment before due date they are charging late payment fee , even though deducted minimum payment my account.

ADVANTAGESDISADVANTAGES

Dishonest


02-08-2023

Aravind S
  United Arab Emirates

Intreset for money

Its not financial solution. Its buthery shop. Please dont go there. You will be screwed. Heavy interest rate beyond imagination and if you miss a payment they will call your company and family also. I took a card of 7000. Every month i was paying minimum 550. Card used fully. Missed 2 payments. Now the total amount due is 11900.

ADVANTAGESDISADVANTAGES

Dangerous


27-07-2023

zaitullah
  United Arab Emirates

Deem

the worst card in history of credit card. its killing customer by telling you yearly 36 % . i hate the most. its danger from all perspective.

ADVANTAGESDISADVANTAGES

Dirty


26-07-2023

Mohamed
  India

Threaden

Deem finance threaden to pay payment or come to home to touch family ..if am not pay that reaso. Is I lost job and more problems already ..but deem finance called me more than 10 time per day and commit me suicide or pay ..what I can do .if I have money sure I will pay ..they get more money and again ask to pay now

ADVANTAGESDISADVANTAGES

Client-oriented

Badly-located Disappointing


25-07-2023

Tanveer Mushtaq
  India

BAD experience with DSA working for deem

Hi everyone
I hope this message will go to deem finance
My name is Tanveer Mushtaq i was working in esteem fin commercial brokers they are working for deem finance dealing with credit cards and personal loans i joined there on 11 may 2023 at they same time I get offer letter from them in which it’s clearly mentioned that your will get a basic sallery of 1500 AED nad employment visa will also provided by the company but on 12th June was visit visa was expiring and they told me that we are not going to continue you please don’t come from tomorrow all the management there is too rude especially their director Atul i am not only the single victim they are doing this with every third person now I am staying here on fine my visa is expiring they didn’t paid me a single penny and one more thing I want to share is there are employees working who has been terminated by the deem fraud compliance still they are working there and calling with different names I hope this i will get a response from you deem finance thankyou.

ADVANTAGESDISADVANTAGES




16-06-2023

Mathew Thomas
  United Arab Emirates

CREDIT CARD

This is the worst credit card one can have..technically very very poor. Its seems they have no support from other banks their services are aa good as nothing. Worst experience ever.

ADVANTAGESDISADVANTAGES

Badly-located Disappointing Dishonest Inattentive Incompetent Misleading Ordinary Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Not Client-oriented


16-06-2023

Abdul
  United Arab Emirates

Customer service

I called the customer service hotline to report my annual fee. So shocking and very disappointing that i waited on the queue for nearly 40 minutes and got no one to attend to my call. Why put your customer service hotline if you cannot accommodate your customers over the phone?! I even sent a message on Facebook and Instagram and got 0 response. Terrible customer service!!!!!

ADVANTAGESDISADVANTAGES

Disappointing Horrible Inattentive Incompetent Terrible Unpleasant Not Client-oriented


27-05-2023

Andrew
  United Arab Emirates

Liability letter

I request a liability letter its almost 9 days now but still cant get my request.the costumer care keeps telling “we forwarded your complaint to concern person.But no action at all.

ADVANTAGESDISADVANTAGES

Incompetent Miserable Misleading Ridiculous Unprofessional Unreliable Untrustworthy


26-05-2023

Mitesh Bhambhani
  United Arab Emirates

Requested to share Card Cancellation letter

Hi Have requested to share card cancellation confirmation with Deem Finance, The Customer service is so not supportive. at first they took more than 7 days to cancel a credit card while other competitor banks do it within 1 to 2 days max. Overall the service levels of the bank is very poor and does not want any happy customers. I will suggest no one should take any service from this bank unless and until you don’t have any option available.

ADVANTAGESDISADVANTAGES

Disappointing Ridiculous Not Client-oriented


20-05-2023

KSP
  United Arab Emirates

PATHETIC CUSTOMER SERVICE AND ZERO CARD BENEFITS

DO NOT EVER PURCHASE THIS CARD. ALL STAFF ARE LIARS . 0 ATTENTION TO CUSTOMER SERVICE. AS PROMISED AT THE TIME OF PURCHASE THEY WILL NOT PROVIDE U WITH ANY SCHEMES. ALL SCHEMES ARE FAKE AND DOES NOT WORK.

ADVANTAGESDISADVANTAGES

Criminal Dishonest Fake Fraudulent Horrible Inattentive Misleading Ridiculous Scam Terrible Unprofessional Unreliable Untrustworthy Not Client-oriented


19-05-2023

Shalaba
  United Arab Emirates

Cash back

Very good cash back, and process fee free for gold , and executives and customer care I am very satisfying..

ADVANTAGESDISADVANTAGES

Excellent


28-04-2023

jalal
  United Arab Emirates

Cheating

First they will say it is lifetime free then they will cheat and charge you. Bloody ….

ADVANTAGESDISADVANTAGES

Dirty Disappointing Fraudulent Scam Unprofessional Unreliable Untrustworthy Not Client-oriented


27-04-2023

ANAND DWIVEDI
  India

charged annual fee on free of life time credit card ,and TWICE charged late payment even paid before due date

Dear Deem Fraud Finance ,
happy to tell you guys are big fraud lier and criminal bank ever, earning haram salary with charging fake charges to all. your sales guy begged and cried to sale deem credit card and gave promise to give free for life card no with no any payment , than you charged me annual fee and no one listen my complaint, when i paid this payment before due on 25th march before date close again you guys charged me late payment because you don’t RECIVE PAYMENT on Saturday , so why did you mentioned last due date 25th march , and again not closing my card.
surprise how you and your bosses feed this haram salary to your family ,shame on you every worker of deem form call center to the CEO of this FRAUD DEEM FIANANCE ,
Request every person to close DEEM CREDIT ACCOUNT. all up to you guys , because they have no excuse of your complaint issue and problems ,
refrence complaint no: 12622704
mobile 0525914776

ADVANTAGESDISADVANTAGES

Criminal Dirty Disappointing Dishonest Fake Fraudulent Expensive Indecent Nasty


12-04-2023

Meenu
  India

Credit card

Very bad experience

ADVANTAGESDISADVANTAGES

Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


02-04-2023

Annoymous
  United Arab Emirates

Worst collection service

This is the worst bank in UAE history. Misleading offers in credit credit cards and claims. Employees behavior is not good at all and they act like street beggar while collecting money. Use rude languages.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fraudulent Horrible Misleading Rude


14-03-2023

Jajaja
  Angola

DONT TAKE DEBT HERE

THIS IS DISSASTER !!! DONT EVER BARROWED MONEY HERE I THIS COMPANY!! PROFIT BIGGER THAT UR DEBT!! ITS WORST!!!

ADVANTAGESDISADVANTAGES

Scam


15-12-2022

monark soni
  India

Good experiance and helpful.

Deem is very nice credit card, and its very helpful for me because in this card lots of cash back offers and benifits, i really like so much this card.
I suggest to all realy this is amazing credit card, definetly get this card without any dubt.

ADVANTAGESDISADVANTAGES

Excellent


22-11-2022

ABHISHEK SINGH
  United Arab Emirates

CREDIT CARD CHAGES

Hi,
Please note that in UAE don’t take deem card.
Its very disappointing bank ever in my life.
Without any information started deem double secure i pay 112 aed per month and when i ask person that time say you are telling that why started service.

In life never ever take deem credit card.

This bank will play with emotion and cheated people.

ADVANTAGESDISADVANTAGES

Disappointing Fraudulent Untrustworthy


14-11-2022

Paresh Sharma
  India

Rude and very very very expensive

NEVER EVER GO FOR DEEM CREDIT CARD..Modus operandi of deem card is they charge interest two times if you dont pay the entire amount in one go.They charge interest previous month balance and current month balnace put togethe. I still could not figure out..On a balance of 6700 AED they charged 780 AED..I am feeling like I am robbed..WILL NEVER RECOMMEND TO ANY ONE

ADVANTAGESDISADVANTAGES

Rude Untrustworthy Not Client-oriented


09-11-2022

Rina
  United Arab Emirates

Poor Service

Everyone I talked to is all rude. No one responds to email as well.

ADVANTAGESDISADVANTAGES

Horrible


07-11-2022

Shri
  United Arab Emirates

The worst banking service ever

I had got a call form jayan collection executive
He use such vulgar language
Questioning me you used the bank money over used teh credit card why ?
And when I told him speak with manners he said he will make me defaulter
This is how Duniya treats there customers
Whoever the collection department manager
I have 5 credit cards using since years never I faced such vulgar calls
Deem or Duniya I’ll just with thsi card never recommend anyone with this bank horrible executives horrible service
Pathetic payment options

Whoever gave 5 reviews are all there staff for sure
Take reviews form customers you will know the facts

ADVANTAGESDISADVANTAGES

Horrible


29-10-2022

Shri
  United Arab Emirates

The worst banking service ever

I had got a call form jayan collection executive
He use such vulgar language
Questioning me you used the bank money over used teh credit card why ?
And when I told him speak with manners he said he will make me defaulter
This is how Duniya treats there customers
Whoever the collection department manager
I have 5 credit cards using since years never I faced such vulgar calls
Deem or Duniya I’ll just with thsi card never recommend anyone with this bank horrible executives horrible service
Pathetic payment options

Whoever gave 5 reviews are all there staff for sure
Take reviews form customers you will know the facts

ADVANTAGESDISADVANTAGES

Horrible


29-10-2022

Mohammad Husnain
  United Arab Emirates

SUPERB SERVICE AND PRODUCTS

One of the best card in the market. Very easy to get it and have huge amount of offers all over UAE. If you are in UAE, you must have DEEM.

ADVANTAGESDISADVANTAGES

Amazing Convenient Honest Trustworthy Professional


22-08-2022

Ibrahim Nasir
  United Arab Emirates

BEST IN THE MARKET

DEEM is very easy to use and everyday there’s a offer where I can grab. There is a dedicated application which updates more than 300 offers and I decide my week based on the offers. It saves me a lot money and now I am spending only 75% of my expenditure compared to my old days without a DEEM card

ADVANTAGESDISADVANTAGES

Amazing Convenient Excellent Affordable


22-08-2022

MOHSIN
  Pakistan

VERY BAD FINANCIAL INSTITUE

JUST ITS A FARUD WITH ATTESTED LICENSE . THEY MAKE YOURS NSURANCE AND OTHER PAYED FEATURES WITHOUT CONSULTING WITH CARD HOLDERS.

ADVANTAGESDISADVANTAGES

Dishonest


09-08-2022

Anto
  United Arab Emirates

Dont even think about taking it

1. Very bad customer service
2. They are not bank . They are Finance (Blade)
3. Call me if you have any queries 0558001241
4.They are making delay in crediting the amount (credit card bills)
5.No Reply from Customer care !!!
PLEASE DONT EVEN THINK ABOUT TAKING IT

ADVANTAGESDISADVANTAGES

Disappointing


03-08-2022

Cherian KJ
  United Arab Emirates

Additional charges and interest are high

Not responding back

ADVANTAGESDISADVANTAGES

Disappointing Unprofessional


16-07-2022

Sana |   Verified
  United Arab Emirates

Good

This firm offers fantastic payment arrangements through their credit cards. Furthermore, the interest rates on the installments are quite low! A terrific feature and a fantastic card.

ADVANTAGESDISADVANTAGES

Attentive Competent


23-05-2022

Shamim |   Verified
  United Arab Emirates

Delightful

With their credit cards, this organization provides excellent payment plans. Furthermore, the installment interest rates are extremely low! A fantastic feature, as well as a perfect card.

ADVANTAGESDISADVANTAGES

Advisable Reliable


30-04-2022

Eni |   Verified
  United Arab Emirates

Decent

This company offers good payment options with their credit cards. Furthermore, the interest rates on the installments are really low! A wonderful feature, as well as a wonderful card.

ADVANTAGESDISADVANTAGES

Advisable Client-oriented


09-02-2022

Sana |   Verified
  United States

Good

With their credit cards, this company provides excellent payment arrangements. Furthermore, the installment interest rates are really low! A fantastic feature, as well as a fantastic card.

ADVANTAGESDISADVANTAGES

Amazing Fantastic


03-02-2022

Lottie |   Verified
  United Arab Emirates

Easy payment plans

This organization is offering perfect payment plans with their credit cards. Moreover, the interest rates of the installments are really affordable! Amazing feature and perfect card as well.

ADVANTAGESDISADVANTAGES

Convenient Affordable


21-04-2021

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