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Customer Experience

Customer Experience

690 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

73%

Great

17%

Average

0%

Poor

0%

Bad

10%

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Description

Crystalblu Cleaning Services LLC has been shortlisted and rewarded as the finalists in the "Micro Business of the year 2020" category for 2020 in Dubai, UAE by Gulf Capital SME Awards 2020 powered by MEED Global Data.

They are the only cleaning company in Dubai shortlisted for this prestigious reward and were chosen from a pool of 300 companies operating in diverse industries. This remuneration and recognition is a strong reflection of their Brand Values and Vision to be the leading cleaning, marble, and disinfection company in Dubai.

It is also a clear testament to their work ethics, transparency, and quality management to their clients which has helped us to receive such recognition in such a short span of time.

Products and Services

Book a range of residential and commercial cleaning services from them across several areas in Dubai - just choose the service, eg House Cleaning, book your preferred date and time and receive confirmation in less than 2 mins.

  • Disinfection Service
  • House Cleaning
  • Sofa Cleaning
  • Carpet Cleaning
  • Deep Cleaning
  • Commercial Cleaning
  • Marble Polishing
  • Tiles & Wooden Floor
  • Nanny Service
Location
  • Dusseldorf Business Point - Al Barsha Rd - Dubai - United Arab Emirates

Contact Details
  • https://www.crystalblu.ae/
  • +970566074664
  • [email protected]
  • Office 1313 Business Bay Park Lane Tower Al Barsha Rd Dosseldorf Business Point Dubai United Arab Emirates
  • Al Barsha
  • Dubai (UAE)
Additional Info

+97045805977
+971566074664

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Reviews

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Latest Reviews
Fuad Shihadeh
  Jordan

i asked for deep cleaning i bed room apartment.

I had a very disappointing experience with this cleaning company. We agreed to start at 9 AM, but the first cleaner arrived at 9:45 AM without any professional tools for deep cleaning. After multiple calls and messages, they sent another cleaner at 11:45 AM, but she had no experience.

The company provided a small steaming unit and a nearly broken ladder that was unsafe to use. The cleaning chemicals were of very low quality. They promised to send a male cleaner to assist, but no one ever showed up.

My wife and I had to step in and help just to get things done faster. Throughout the process, the office team kept making excuses, delaying responses, and not being honest. They do not respect their commitments, and the entire experience was frustrating.

I deeply regret choosing this company and would not recommend their services.

ADVANTAGESDISADVANTAGES

Disappointing Messy Terrible Unprofessional Not Client-oriented


15-02-2025

zara naeem
  United Arab Emirates

Awful Painting Experience: NOT PROFESSIONAL

I am BEYOND UPSET & ANGRY throughout this entire experience. I have been in Dubai 7 years & I have never experienced such a painting company before. Fahad the owner whom is meant to advise correctly – never did from the beginning. He was only concerned to take the job on & take my money. I requested for my entire kitchen to be painted & asked them for their best advise. They did not remove the cubboards nor did they assess the type of wood before painting it. They advised that the entire time it would take would be 2 days – which is incorrect. The process took almost two weeks. They used water based paint which did not pick up on the wood & looked horrific. They then used a final coat of satin which has completely chipped everywhere & the finishing is awful. Splashes of paint were left all over the latches/kitchen tops/ some parts weren’t even painted. What made it worse was after I complained about how bad the work was done (sent videos & pictures)the owner did not even bother to visit & check the issues. If you are “experts” in painting how could you firstly wrongly advise on the paint & then on the approach – you should have advised to remove all & spray paint. How can you run a business this way when you can’t even help new customers with a solution – I did not want to see your workers again I wanted to see the person who originally promised me & I trusted with my home. I feel completely cheated & I will warn people to NOT USE THIS SERVICE. At every occasion they were late & could not remove the mishaps that were done. It is not a professional company & you can’t treat people this way with your awful communication & unprofessionalism. I now haveto spend more money to rectify what has been done. Veronica was the only one who was apologetic & advised solutions but the damage has been done & my kitchen is ruined

ADVANTAGESDISADVANTAGES







28-09-2022

Lauryn |   Verified
  United Arab Emirates

Best

The cleaning services provided by them are the best, they were efficient and delivered their services in a short period of time.

ADVANTAGESDISADVANTAGES

Efficient Fast


22-04-2022

Athena |   Verified
  United Arab Emirates

Best

I have tried their services and it was the best they have delivered amazing services at reasonable prices, I am satisfied.

ADVANTAGESDISADVANTAGES

Amazing Affordable


29-03-2022

Serena |   Verified
  United Arab Emirates

Perfect

Their cleaning services are they were professional and delivered perfect services, my experience with them was good.

ADVANTAGESDISADVANTAGES

Optimal Professional


14-03-2022

Quinn |   Verified
  United Arab Emirates

Best

They were quite professional and delivered perfect marble polish services, They are the best at delivering their services.

ADVANTAGESDISADVANTAGES

Perfect Professional


28-02-2022

Madeleine |   Verified
  United Arab Emirates

Ideal Services

I have taken their services and it was a good experience with them they were competent and delivered ideal services.

ADVANTAGESDISADVANTAGES

Competent Optimal


20-02-2022

Dewansha |   Verified
  United Arab Emirates

More than perfect!

This cleaning company is more than perfect! The services provided by them are amazing. Moreover, their prices are affordable!

ADVANTAGESDISADVANTAGES

Amazing Perfect Affordable


02-02-2022

Aylin |   Verified
  United Arab Emirates

Good

I have tried their cleaning services and it was a good experience with them they were fast and efficiently deliver their services.

ADVANTAGESDISADVANTAGES

Efficient Fast


18-01-2022

Selena |   Verified
  United Arab Emirates

Great

I have tried their cleaning services at my friend’s suggestion and it was nice they have delivered fantastic services but their prices are high.

ADVANTAGESDISADVANTAGES

Credible Fantastic

Expensive


29-12-2021

Ekanita |   Verified
  United Arab Emirates

Helpful team

I wanted to book an appointment so I contacted the team at this company. They were so helpful as they booked my appointment within a very short period of time.

ADVANTAGESDISADVANTAGES

Helpful Professional


23-12-2021

Reese |   Verified
  United Arab Emirates

Perfect

Their disinfection service was good they are reliable ones and delivers the safe disinfection services, I am satisfied.

ADVANTAGESDISADVANTAGES

Reliable Satisfying


14-12-2021

Kalhans |   Verified
  United Arab Emirates

Recommended!

I will always recommend this company. The cleaning services provided by them are amazing and their prices are so reasonable.

ADVANTAGESDISADVANTAGES

Amazing Perfect


06-12-2021

Brooklyn |   Verified
  United Arab Emirates

Optimal

I have called them for deep cleaning service, they are trustworthy and deliver best services, my experience with them was satisfying.

ADVANTAGESDISADVANTAGES

Satisfying Trustworthy


25-11-2021

Margaret |   Verified
  United Arab Emirates

Good

I like their cleaning services it was good they have quickly delivered their services and attentive too which I like them about, but their prices are up.

ADVANTAGESDISADVANTAGES

Attentive Fast

Expensive


15-11-2021

Morgane |   Verified
  United Arab Emirates

Reasonable!

The prices of the cleaning services at this company are so reasonable. Moreover, the quality of the services was perfect.

ADVANTAGESDISADVANTAGES

Perfect Reliable


28-10-2021

Madra |   Verified
  United Arab Emirates

Efficient

I have called them for disinfection services, it was quite helpful they were efficient and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Helpful Satisfying


30-09-2021

Savannah |   Verified
  United Arab Emirates

Attentive

Their house cleaning services are satisfying, they were attentive and delivered quick services, overall it was a good experience with them.

ADVANTAGESDISADVANTAGES

Fast Satisfying


11-09-2021

Ramona |   Verified
  United Arab Emirates

Fast

I have tried their services at one of my friend’s suggestion and it was a good experience with them as they have quickly provided their services my experience with them was good in terms of their services but they are costly.

ADVANTAGESDISADVANTAGES

Reliable Satisfying

Expensive


05-08-2021

Shamailah |   Verified
  United Arab Emirates

Easy and fast booking!

I contacted the customer service team as I wanted to book an appointment with this company. They were so helpful as they booked the appointment for me within a few minutes.

ADVANTAGESDISADVANTAGES

Fast Perfect


04-07-2021

Mallory |   Verified
  United Arab Emirates

Satisfying

The cleaning services provided by this company are satisfying, staffs are fast and professional, overall their services are good, but their prices are up.

ADVANTAGESDISADVANTAGES

Fast Professional

Expensive


22-06-2021

Teo |   Verified
  United Arab Emirates

Great prices

I would always love to recommend this perfect cleaning company for the professionalism of their team and their great prices. I was really satisfied when I tried their cleaning services!

ADVANTAGESDISADVANTAGES

Perfect Satisfying


07-06-2021

Arild |   Verified
  United Arab Emirates

Convenient service

I’ve taken the house cleaning service for the first time with this cleaning company. I’m really satisfied with the outcome as my home was perfectly cleaned by them. Their service is very convenient and affordable!

ADVANTAGESDISADVANTAGES

Convenient Affordable


02-06-2021

Csilla |   Verified
  United Arab Emirates

Amazing!

I wanted to book the Nanny service for my two years old baby as I had some work to do outside my home. The Nanny came on time, she was really friendly and cheerful! I found that their service is more than amazing.

ADVANTAGESDISADVANTAGES

Amazing Friendly Perfect


27-05-2021

avi
  United Arab Emirates

No regards for appointment timings..too unprofessional

They agreed for the disinfectant services at 8am (it was a reschedule from their end from 2pm the previous day) but they never turned up. we called them multiple times and post that they stopped taking calls…Post corona its very diff To step out ,we still waited downstairs wid our 1 yr old baby in hot sun for them to come and do the disinfection..Finally they turned up at 9am

ADVANTAGESDISADVANTAGES

Disappointing Unprofessional Unreliable


14-05-2021

Maria |   Verified
  United Arab Emirates

Affordable

I have availed their deep cleaning services, as my friend suggested me this company the way they provide their services are quite professional and their prices were good, I am totally satisfied with this company.

ADVANTAGESDISADVANTAGES

Satisfying Professional


06-05-2021

Sasha |   Verified
  United Arab Emirates

Credible

I took their cleaning services, no doubt they have provided me with the best, and I am amazed at the speed of their work, but they are quite costly than other cleaning companies.

ADVANTAGESDISADVANTAGES

Fantastic Fast

Expensive


15-04-2021

Elizabeth |   Verified
  United Arab Emirates

Carpet looks new!

I contacted them for carpet cleaning services, as my carpet looks rough and I want to make it clean, crystalblu company staff provide neat and clean looks to my carpet. I will avail their services again when needed.

ADVANTAGESDISADVANTAGES

Advisable Amazing Excellent


06-04-2021

Akira |   Verified
  United Arab Emirates

Exceptional

I had a party at my house yesterday so I wanted someone to come and clean up my house. I called them today morning to ask if there’s an available appointment today and they told me that they’ll arrange one. Five minutes later, one of the customer service team called me to assure me that a team will come today and clean up my house. One hour later and the team arrived. They finished cleaning my house in two hours only!! Exceptional service.

ADVANTAGESDISADVANTAGES

Competent Outstanding Clean


05-04-2021

Luciana |   Verified
  United Arab Emirates

Ideal Services

Their disinfectant service is quite Ideal I am satisfied with their services and their cost is affordable, that anyone can easily avail their services conveniently.

ADVANTAGESDISADVANTAGES

Advisable Excellent Affordable


01-04-2021

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Reviews
Fuad Shihadeh
  Jordan

i asked for deep cleaning i bed room apartment.

I had a very disappointing experience with this cleaning company. We agreed to start at 9 AM, but the first cleaner arrived at 9:45 AM without any professional tools for deep cleaning. After multiple calls and messages, they sent another cleaner at 11:45 AM, but she had no experience.

The company provided a small steaming unit and a nearly broken ladder that was unsafe to use. The cleaning chemicals were of very low quality. They promised to send a male cleaner to assist, but no one ever showed up.

My wife and I had to step in and help just to get things done faster. Throughout the process, the office team kept making excuses, delaying responses, and not being honest. They do not respect their commitments, and the entire experience was frustrating.

I deeply regret choosing this company and would not recommend their services.

ADVANTAGESDISADVANTAGES

Disappointing Messy Terrible Unprofessional Not Client-oriented


15-02-2025

zara naeem
  United Arab Emirates

Awful Painting Experience: NOT PROFESSIONAL

I am BEYOND UPSET & ANGRY throughout this entire experience. I have been in Dubai 7 years & I have never experienced such a painting company before. Fahad the owner whom is meant to advise correctly – never did from the beginning. He was only concerned to take the job on & take my money. I requested for my entire kitchen to be painted & asked them for their best advise. They did not remove the cubboards nor did they assess the type of wood before painting it. They advised that the entire time it would take would be 2 days – which is incorrect. The process took almost two weeks. They used water based paint which did not pick up on the wood & looked horrific. They then used a final coat of satin which has completely chipped everywhere & the finishing is awful. Splashes of paint were left all over the latches/kitchen tops/ some parts weren’t even painted. What made it worse was after I complained about how bad the work was done (sent videos & pictures)the owner did not even bother to visit & check the issues. If you are “experts” in painting how could you firstly wrongly advise on the paint & then on the approach – you should have advised to remove all & spray paint. How can you run a business this way when you can’t even help new customers with a solution – I did not want to see your workers again I wanted to see the person who originally promised me & I trusted with my home. I feel completely cheated & I will warn people to NOT USE THIS SERVICE. At every occasion they were late & could not remove the mishaps that were done. It is not a professional company & you can’t treat people this way with your awful communication & unprofessionalism. I now haveto spend more money to rectify what has been done. Veronica was the only one who was apologetic & advised solutions but the damage has been done & my kitchen is ruined

ADVANTAGESDISADVANTAGES







28-09-2022

Lauryn |   Verified
  United Arab Emirates

Best

The cleaning services provided by them are the best, they were efficient and delivered their services in a short period of time.

ADVANTAGESDISADVANTAGES

Efficient Fast


22-04-2022

Athena |   Verified
  United Arab Emirates

Best

I have tried their services and it was the best they have delivered amazing services at reasonable prices, I am satisfied.

ADVANTAGESDISADVANTAGES

Amazing Affordable


29-03-2022

Serena |   Verified
  United Arab Emirates

Perfect

Their cleaning services are they were professional and delivered perfect services, my experience with them was good.

ADVANTAGESDISADVANTAGES

Optimal Professional


14-03-2022

Quinn |   Verified
  United Arab Emirates

Best

They were quite professional and delivered perfect marble polish services, They are the best at delivering their services.

ADVANTAGESDISADVANTAGES

Perfect Professional


28-02-2022

Madeleine |   Verified
  United Arab Emirates

Ideal Services

I have taken their services and it was a good experience with them they were competent and delivered ideal services.

ADVANTAGESDISADVANTAGES

Competent Optimal


20-02-2022

Dewansha |   Verified
  United Arab Emirates

More than perfect!

This cleaning company is more than perfect! The services provided by them are amazing. Moreover, their prices are affordable!

ADVANTAGESDISADVANTAGES

Amazing Perfect Affordable


02-02-2022

Aylin |   Verified
  United Arab Emirates

Good

I have tried their cleaning services and it was a good experience with them they were fast and efficiently deliver their services.

ADVANTAGESDISADVANTAGES

Efficient Fast


18-01-2022

Selena |   Verified
  United Arab Emirates

Great

I have tried their cleaning services at my friend’s suggestion and it was nice they have delivered fantastic services but their prices are high.

ADVANTAGESDISADVANTAGES

Credible Fantastic

Expensive


29-12-2021

Ekanita |   Verified
  United Arab Emirates

Helpful team

I wanted to book an appointment so I contacted the team at this company. They were so helpful as they booked my appointment within a very short period of time.

ADVANTAGESDISADVANTAGES

Helpful Professional


23-12-2021

Reese |   Verified
  United Arab Emirates

Perfect

Their disinfection service was good they are reliable ones and delivers the safe disinfection services, I am satisfied.

ADVANTAGESDISADVANTAGES

Reliable Satisfying


14-12-2021

Kalhans |   Verified
  United Arab Emirates

Recommended!

I will always recommend this company. The cleaning services provided by them are amazing and their prices are so reasonable.

ADVANTAGESDISADVANTAGES

Amazing Perfect


06-12-2021

Brooklyn |   Verified
  United Arab Emirates

Optimal

I have called them for deep cleaning service, they are trustworthy and deliver best services, my experience with them was satisfying.

ADVANTAGESDISADVANTAGES

Satisfying Trustworthy


25-11-2021

Margaret |   Verified
  United Arab Emirates

Good

I like their cleaning services it was good they have quickly delivered their services and attentive too which I like them about, but their prices are up.

ADVANTAGESDISADVANTAGES

Attentive Fast

Expensive


15-11-2021

Morgane |   Verified
  United Arab Emirates

Reasonable!

The prices of the cleaning services at this company are so reasonable. Moreover, the quality of the services was perfect.

ADVANTAGESDISADVANTAGES

Perfect Reliable


28-10-2021

Madra |   Verified
  United Arab Emirates

Efficient

I have called them for disinfection services, it was quite helpful they were efficient and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Helpful Satisfying


30-09-2021

Savannah |   Verified
  United Arab Emirates

Attentive

Their house cleaning services are satisfying, they were attentive and delivered quick services, overall it was a good experience with them.

ADVANTAGESDISADVANTAGES

Fast Satisfying


11-09-2021

Ramona |   Verified
  United Arab Emirates

Fast

I have tried their services at one of my friend’s suggestion and it was a good experience with them as they have quickly provided their services my experience with them was good in terms of their services but they are costly.

ADVANTAGESDISADVANTAGES

Reliable Satisfying

Expensive


05-08-2021

Shamailah |   Verified
  United Arab Emirates

Easy and fast booking!

I contacted the customer service team as I wanted to book an appointment with this company. They were so helpful as they booked the appointment for me within a few minutes.

ADVANTAGESDISADVANTAGES

Fast Perfect


04-07-2021

Mallory |   Verified
  United Arab Emirates

Satisfying

The cleaning services provided by this company are satisfying, staffs are fast and professional, overall their services are good, but their prices are up.

ADVANTAGESDISADVANTAGES

Fast Professional

Expensive


22-06-2021

Teo |   Verified
  United Arab Emirates

Great prices

I would always love to recommend this perfect cleaning company for the professionalism of their team and their great prices. I was really satisfied when I tried their cleaning services!

ADVANTAGESDISADVANTAGES

Perfect Satisfying


07-06-2021

Arild |   Verified
  United Arab Emirates

Convenient service

I’ve taken the house cleaning service for the first time with this cleaning company. I’m really satisfied with the outcome as my home was perfectly cleaned by them. Their service is very convenient and affordable!

ADVANTAGESDISADVANTAGES

Convenient Affordable


02-06-2021

Csilla |   Verified
  United Arab Emirates

Amazing!

I wanted to book the Nanny service for my two years old baby as I had some work to do outside my home. The Nanny came on time, she was really friendly and cheerful! I found that their service is more than amazing.

ADVANTAGESDISADVANTAGES

Amazing Friendly Perfect


27-05-2021

avi
  United Arab Emirates

No regards for appointment timings..too unprofessional

They agreed for the disinfectant services at 8am (it was a reschedule from their end from 2pm the previous day) but they never turned up. we called them multiple times and post that they stopped taking calls…Post corona its very diff To step out ,we still waited downstairs wid our 1 yr old baby in hot sun for them to come and do the disinfection..Finally they turned up at 9am

ADVANTAGESDISADVANTAGES

Disappointing Unprofessional Unreliable


14-05-2021

Maria |   Verified
  United Arab Emirates

Affordable

I have availed their deep cleaning services, as my friend suggested me this company the way they provide their services are quite professional and their prices were good, I am totally satisfied with this company.

ADVANTAGESDISADVANTAGES

Satisfying Professional


06-05-2021

Sasha |   Verified
  United Arab Emirates

Credible

I took their cleaning services, no doubt they have provided me with the best, and I am amazed at the speed of their work, but they are quite costly than other cleaning companies.

ADVANTAGESDISADVANTAGES

Fantastic Fast

Expensive


15-04-2021

Elizabeth |   Verified
  United Arab Emirates

Carpet looks new!

I contacted them for carpet cleaning services, as my carpet looks rough and I want to make it clean, crystalblu company staff provide neat and clean looks to my carpet. I will avail their services again when needed.

ADVANTAGESDISADVANTAGES

Advisable Amazing Excellent


06-04-2021

Akira |   Verified
  United Arab Emirates

Exceptional

I had a party at my house yesterday so I wanted someone to come and clean up my house. I called them today morning to ask if there’s an available appointment today and they told me that they’ll arrange one. Five minutes later, one of the customer service team called me to assure me that a team will come today and clean up my house. One hour later and the team arrived. They finished cleaning my house in two hours only!! Exceptional service.

ADVANTAGESDISADVANTAGES

Competent Outstanding Clean


05-04-2021

Luciana |   Verified
  United Arab Emirates

Ideal Services

Their disinfectant service is quite Ideal I am satisfied with their services and their cost is affordable, that anyone can easily avail their services conveniently.

ADVANTAGESDISADVANTAGES

Advisable Excellent Affordable


01-04-2021

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