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Customer Experience

Customer Experience

483 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Knowledgeable Outstanding Perfect Pleasant Reliable Respectable Safe Satisfying Trustworthy Professional Affordable Client-oriented
Disappointing Fraudulent Inattentive Incompetent Misleading Unprofessional Unreliable Untrustworthy


Excellent

67%

Great

10%

Average

0%

Poor

0%

Bad

24%

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Description

Our team is there to help you find a better car – and we’re by your side at every step along the way. We don’t have any hidden surprises or overcharge. Every car goes through a rigorous check and is certified to the highest standard of quality. We take pride in our assured cars that are conveniently delivered to you – for a smooth and dependable ride.
Carzaty: Driven by quality. Fueled by satisfaction.

Products and Services
  • Rigorous Inspections
  • High Quality Standards
  • 1 Year Warranty
  • Dealer Repairs
  • Free From Major Accidents
Location
Contact Details
  • https://carzaty.com/
  • +9718002279289
  • [email protected]
  • API 1000 Al Thanya Street Umm Al Sheif Dubai United Arab Emirates
  • Umm Al Sheif
  • Dubai (UAE)
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Reviews

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Latest Reviews
asim khan
  United Arab Emirates

Misleading

Very misleading prices given on site and in reality cant rely on thier website and thier evaluation..

ADVANTAGESDISADVANTAGES

Fraudulent


29-08-2023

Mohamed Fayaz
  United Arab Emirates

Amazing

It was a hassle-free procedure, and any concerns or questions were swiftly answered. The staff was pleasant and competent, Amin and Franklyn (PRO) helped me through the entire selling process. Franklyn was patient and accommodating I wish them all the best of luck.

ADVANTAGESDISADVANTAGES

Advisable Amazing Convenient Delightful Efficient Excellent Fantastic Fast Friendly Honest Outstanding Perfect Reliable Respectable Safe Satisfying Trustworthy Professional Client-oriented


01-11-2022

Jayson
  Philippines

Dissappointing Service /

Disappointing service. No body answers from the hotline and whatsapp msgs. Total useless We placed a reservation fee and its been two weeks already we are not hearing for even there is no update with the bank approval I think this Carzaty is a fraud. just getting reservation fee then after not processing the documents to the bank. Now we are asking for the reservation fee refund. Good luck if when they will give it back.

ADVANTAGESDISADVANTAGES

Disappointing Fraudulent Unprofessional Unreliable Untrustworthy


10-09-2022

Mike
  Philippines

GHOSTED AFTER WE PLACED THE RESERVATION FEE. AND WE GOT ALREADY BANK APPROVAL FOR THE CAR.

Disappointing service. No body answers from the hotline and whatsapp msgs. Total useless I drove 2x to Dubai Festival Plaza to follow up personally but no use. I wasted my time. We placed a reservation fee and the sales agent already spoke to our bank agent and we show that we are already approve by the bank. All they have to do is to send the car quotation to the bank and contact our agent but they didn’t do. Now we are asking for the reservation fee refund. Good luck if when they will give it back.

ADVANTAGESDISADVANTAGES

Disappointing Inattentive Unprofessional Unreliable Untrustworthy


25-08-2022

Rodney Botha
  South Africa

Incredible Experience

Personally I had a seamless professional experience with Carzaty. Arun and the PRO Damson was the individuals I dealt with and I had a smooth process and was provided with a peace of mind from the beginning to the end. I will definitely be referring family friends and colleagues based on this interaction.

ADVANTAGESDISADVANTAGES

Advisable Amazing Attentive Competent Convenient Cooperative Delightful Excellent Friendly Knowledgeable Outstanding Pleasant Reliable Trustworthy Professional Client-oriented


19-08-2022

Mohamed Hafez
  Egypt

Selling my car

Very excellent company with good offers

ADVANTAGESDISADVANTAGES

Amazing


13-07-2022

Frank |   Verified
  United Arab Emirates

Fantastic

The process was painless, and any worries or inquiries were promptly addressed. We received helpful and kind service from the personnel, and Arun walked us through the entire selling process. Franklyn was also understanding and accommodating. I wish them luck in anything they do.

ADVANTAGESDISADVANTAGES

Helpful Affordable


27-06-2022

Jon A
  United Arab Emirates

Ghosted after following the process to sell my car, wrested time,

I had read so many good reviews about Carzaty. Unfortunately, my experience was very negative. I followed their process of an online submission of the details of my car and then made an appointment to have the car inspected. I drove to their Festival Plaza headquarters and the inspection was completed smoothly. The guy doing the inspection joked that he liked the car and things were “so far, so good”. He advised me that in order not to make me wait while they did the paper work, they would call me in a couple of hours and send me a formal offer for the car. Then…radio silence. I tried calling them that evening at their 800 number. No answer, it just kept ringing. The next day, nothing was heard of them. I tried calling them again. No answer. So, after wasting time, Petrol and giving them due courtesy, I was essentially Ghosted. Life is too short to waste your time with such unprofessional and unreliable people.

ADVANTAGESDISADVANTAGES

Disappointing Incompetent Misleading Unprofessional Unreliable


17-06-2022

Jon A
  United Arab Emirates

Ghosted after following the process to sell my car, wrested time,

I had read so many good reviews about Carzaty. Unfortunately, my experience was very negative. I followed their process of an online submission of the details of my car and then made an appointment to have the car inspected. I drove to their Festival Plaza headquarters and the inspection was completed smoothly. The guy doing the inspection joked that he liked the car and things were “so far, so good”. He advised me that in order not to make me wait while they did the paper work, they would call me in a couple of hours and send me a formal offer for the car. Then…radio silence. I tried calling them that evening at their 800 number. No answer, it just kept ringing. The next day, nothing was heard of them. I tried calling them again. No answer. So, after wasting time, Petrol and giving them due courtesy, I was essentially Ghosted. Life is too short to waste your time with such unprofessional and unreliable people.

ADVANTAGESDISADVANTAGES

Disappointing Incompetent Misleading Unprofessional Unreliable


17-06-2022

Anncy |   Verified
  United Arab Emirates

Affordable

It was a hassle-free procedure, and any concerns or questions were swiftly answered. The staff was pleasant and competent, and Arun helped us through the entire selling process. Franklyn, too, was patient and accommodating. I wish them all the best of luck.

ADVANTAGESDISADVANTAGES

Fantastic Helpful


29-05-2022

Jayasree
  United Arab Emirates

Sale of vehicle

It was a hassle free experience and every concern and doubts that were raised were addressed promptly. Arun guided us every step of the selling process and the staff were very courteous and professional. Franklyn too was very patient and responsive. Wishing them all success.

ADVANTAGESDISADVANTAGES

Excellent Helpful Impressive Professional


12-05-2022

Samuel |   Verified
  United Arab Emirates

Satisfying

Thank you very much, Carzaty team. I purchased my first car from Rabia’s sales team, and a special thanks to Amir, who assisted me at every step in a very professional manner. Thank you again for everything.

ADVANTAGESDISADVANTAGES

Outstanding Affordable


19-04-2022

Sadakhat Ali Khan Navab
  United Arab Emirates

Nissan Kicks Car selling was very smooth and quick

I approached Carzaty to sell my car Nissan Kicks, the entire process was very smooth and transparent, finally I got very good deal.

Deal finalization & Vehicle inspection
======================================
Mr. Arun Asokan interaction was excellent, he arranged the vehicle inspection at my home and he given very good deal.

AUTO-LOAN clearance
===================
Mr.Dampson (PRO) interaction was excellent and he is very transparent ,friendly and helpful. When I met him at the bank to clear the AUTO-LOAN he explained the
process and he was there with me until the payment was done.

Final RTA Transfer
============
Final RTA transfer was very smooth and quick. Again here Mr.Dampson (PRO) is very friendly and helpful, I have requested him to pick me from my home, he picked me from my place and together we went to nearest RTA office and completed with the process.
In RTA office he has handled everything like speaking with RTA officer and uploading all required documents for the transfer and etc, I just did the signature that’s it.

Finally the process was very smooth, transparent and helpful.

Thank you Carzaty Team

ADVANTAGESDISADVANTAGES

Cooperative Excellent Fantastic Fast Friendly Helpful Honest Trustworthy


08-04-2022

Ajit Khand
  United Arab Emirates

Very professional

Thank you carzaty team I bought my 1st car with Rabia from sales team and specially thanks for Amir he helped me on every step in very professional way thanks again for everything.

ADVANTAGESDISADVANTAGES

Advisable


17-02-2022

Adib Kabbara
  United Arab Emirates

Smooth process

I approached Carzaty to sell my car and cannot emphasize more on how smooth and transparent the whole process was. From evaluation to inspection to finally the transfer process. The price offerd was very reasonable, no hidden bumps on the way and Damson did a great job during the transfer. Thank you Carzaty team.

ADVANTAGESDISADVANTAGES

Cooperative Efficient Friendly Knowledgeable Trustworthy Professional


21-11-2021

DR ARUN
  United Arab Emirates

good experience

I bought a used car from carzaty, Dubai. it was a very nice experience. all were very professional and friendly. Amir from finance even got me loan at very good interest rate, comparable to rate for brand new car loan.

ADVANTAGESDISADVANTAGES

Friendly


19-10-2021

Lina |   Verified
  United Arab Emirates

More than amazing!

I would always be thankful to the team I’ve dealt with at this amazing company. They’re so helpful and knowledgeable. They helped me in finding a good car at a very reasonable price.

ADVANTAGESDISADVANTAGES

Amazing Helpful Knowledgeable


19-10-2021

Kucka |   Verified
  United Arab Emirates

Perfect prices

This company is offering perfect cars at very affordable prices. I really loved my experience with this company and I was totally satisfied with it!

ADVANTAGESDISADVANTAGES

Perfect Satisfying Affordable


25-08-2021

Ashton |   Verified
  United Arab Emirates

Professional

I have tried their inspection service and it was a satisfying experience, they are professional and provide their services well.

ADVANTAGESDISADVANTAGES

Reliable Satisfying


26-07-2021

Griffin |   Verified
  United Arab Emirates

Satisfied

I have contacted this company as I want to sell my vehicle, I found them the perfect and reliable company their offer good prices and staffs there were honest and assist you well.

ADVANTAGESDISADVANTAGES

Honest Reliable


17-05-2021

Gordon |   Verified
  United Arab Emirates

The best choice!

I was really surprised with the amazing service provided by this company as they delivered the car I bought within a short period of time. Their team was very professional and helpful. Definitely, trying this company was among the best decisions ever!

ADVANTAGESDISADVANTAGES

Competent Fast Helpful


17-05-2021

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Reviews
asim khan
  United Arab Emirates

Misleading

Very misleading prices given on site and in reality cant rely on thier website and thier evaluation..

ADVANTAGESDISADVANTAGES

Fraudulent


29-08-2023

Mohamed Fayaz
  United Arab Emirates

Amazing

It was a hassle-free procedure, and any concerns or questions were swiftly answered. The staff was pleasant and competent, Amin and Franklyn (PRO) helped me through the entire selling process. Franklyn was patient and accommodating I wish them all the best of luck.

ADVANTAGESDISADVANTAGES

Advisable Amazing Convenient Delightful Efficient Excellent Fantastic Fast Friendly Honest Outstanding Perfect Reliable Respectable Safe Satisfying Trustworthy Professional Client-oriented


01-11-2022

Jayson
  Philippines

Dissappointing Service /

Disappointing service. No body answers from the hotline and whatsapp msgs. Total useless We placed a reservation fee and its been two weeks already we are not hearing for even there is no update with the bank approval I think this Carzaty is a fraud. just getting reservation fee then after not processing the documents to the bank. Now we are asking for the reservation fee refund. Good luck if when they will give it back.

ADVANTAGESDISADVANTAGES

Disappointing Fraudulent Unprofessional Unreliable Untrustworthy


10-09-2022

Mike
  Philippines

GHOSTED AFTER WE PLACED THE RESERVATION FEE. AND WE GOT ALREADY BANK APPROVAL FOR THE CAR.

Disappointing service. No body answers from the hotline and whatsapp msgs. Total useless I drove 2x to Dubai Festival Plaza to follow up personally but no use. I wasted my time. We placed a reservation fee and the sales agent already spoke to our bank agent and we show that we are already approve by the bank. All they have to do is to send the car quotation to the bank and contact our agent but they didn’t do. Now we are asking for the reservation fee refund. Good luck if when they will give it back.

ADVANTAGESDISADVANTAGES

Disappointing Inattentive Unprofessional Unreliable Untrustworthy


25-08-2022

Rodney Botha
  South Africa

Incredible Experience

Personally I had a seamless professional experience with Carzaty. Arun and the PRO Damson was the individuals I dealt with and I had a smooth process and was provided with a peace of mind from the beginning to the end. I will definitely be referring family friends and colleagues based on this interaction.

ADVANTAGESDISADVANTAGES

Advisable Amazing Attentive Competent Convenient Cooperative Delightful Excellent Friendly Knowledgeable Outstanding Pleasant Reliable Trustworthy Professional Client-oriented


19-08-2022

Mohamed Hafez
  Egypt

Selling my car

Very excellent company with good offers

ADVANTAGESDISADVANTAGES

Amazing


13-07-2022

Frank |   Verified
  United Arab Emirates

Fantastic

The process was painless, and any worries or inquiries were promptly addressed. We received helpful and kind service from the personnel, and Arun walked us through the entire selling process. Franklyn was also understanding and accommodating. I wish them luck in anything they do.

ADVANTAGESDISADVANTAGES

Helpful Affordable


27-06-2022

Jon A
  United Arab Emirates

Ghosted after following the process to sell my car, wrested time,

I had read so many good reviews about Carzaty. Unfortunately, my experience was very negative. I followed their process of an online submission of the details of my car and then made an appointment to have the car inspected. I drove to their Festival Plaza headquarters and the inspection was completed smoothly. The guy doing the inspection joked that he liked the car and things were “so far, so good”. He advised me that in order not to make me wait while they did the paper work, they would call me in a couple of hours and send me a formal offer for the car. Then…radio silence. I tried calling them that evening at their 800 number. No answer, it just kept ringing. The next day, nothing was heard of them. I tried calling them again. No answer. So, after wasting time, Petrol and giving them due courtesy, I was essentially Ghosted. Life is too short to waste your time with such unprofessional and unreliable people.

ADVANTAGESDISADVANTAGES

Disappointing Incompetent Misleading Unprofessional Unreliable


17-06-2022

Jon A
  United Arab Emirates

Ghosted after following the process to sell my car, wrested time,

I had read so many good reviews about Carzaty. Unfortunately, my experience was very negative. I followed their process of an online submission of the details of my car and then made an appointment to have the car inspected. I drove to their Festival Plaza headquarters and the inspection was completed smoothly. The guy doing the inspection joked that he liked the car and things were “so far, so good”. He advised me that in order not to make me wait while they did the paper work, they would call me in a couple of hours and send me a formal offer for the car. Then…radio silence. I tried calling them that evening at their 800 number. No answer, it just kept ringing. The next day, nothing was heard of them. I tried calling them again. No answer. So, after wasting time, Petrol and giving them due courtesy, I was essentially Ghosted. Life is too short to waste your time with such unprofessional and unreliable people.

ADVANTAGESDISADVANTAGES

Disappointing Incompetent Misleading Unprofessional Unreliable


17-06-2022

Anncy |   Verified
  United Arab Emirates

Affordable

It was a hassle-free procedure, and any concerns or questions were swiftly answered. The staff was pleasant and competent, and Arun helped us through the entire selling process. Franklyn, too, was patient and accommodating. I wish them all the best of luck.

ADVANTAGESDISADVANTAGES

Fantastic Helpful


29-05-2022

Jayasree
  United Arab Emirates

Sale of vehicle

It was a hassle free experience and every concern and doubts that were raised were addressed promptly. Arun guided us every step of the selling process and the staff were very courteous and professional. Franklyn too was very patient and responsive. Wishing them all success.

ADVANTAGESDISADVANTAGES

Excellent Helpful Impressive Professional


12-05-2022

Samuel |   Verified
  United Arab Emirates

Satisfying

Thank you very much, Carzaty team. I purchased my first car from Rabia’s sales team, and a special thanks to Amir, who assisted me at every step in a very professional manner. Thank you again for everything.

ADVANTAGESDISADVANTAGES

Outstanding Affordable


19-04-2022

Sadakhat Ali Khan Navab
  United Arab Emirates

Nissan Kicks Car selling was very smooth and quick

I approached Carzaty to sell my car Nissan Kicks, the entire process was very smooth and transparent, finally I got very good deal.

Deal finalization & Vehicle inspection
======================================
Mr. Arun Asokan interaction was excellent, he arranged the vehicle inspection at my home and he given very good deal.

AUTO-LOAN clearance
===================
Mr.Dampson (PRO) interaction was excellent and he is very transparent ,friendly and helpful. When I met him at the bank to clear the AUTO-LOAN he explained the
process and he was there with me until the payment was done.

Final RTA Transfer
============
Final RTA transfer was very smooth and quick. Again here Mr.Dampson (PRO) is very friendly and helpful, I have requested him to pick me from my home, he picked me from my place and together we went to nearest RTA office and completed with the process.
In RTA office he has handled everything like speaking with RTA officer and uploading all required documents for the transfer and etc, I just did the signature that’s it.

Finally the process was very smooth, transparent and helpful.

Thank you Carzaty Team

ADVANTAGESDISADVANTAGES

Cooperative Excellent Fantastic Fast Friendly Helpful Honest Trustworthy


08-04-2022

Ajit Khand
  United Arab Emirates

Very professional

Thank you carzaty team I bought my 1st car with Rabia from sales team and specially thanks for Amir he helped me on every step in very professional way thanks again for everything.

ADVANTAGESDISADVANTAGES

Advisable


17-02-2022

Adib Kabbara
  United Arab Emirates

Smooth process

I approached Carzaty to sell my car and cannot emphasize more on how smooth and transparent the whole process was. From evaluation to inspection to finally the transfer process. The price offerd was very reasonable, no hidden bumps on the way and Damson did a great job during the transfer. Thank you Carzaty team.

ADVANTAGESDISADVANTAGES

Cooperative Efficient Friendly Knowledgeable Trustworthy Professional


21-11-2021

DR ARUN
  United Arab Emirates

good experience

I bought a used car from carzaty, Dubai. it was a very nice experience. all were very professional and friendly. Amir from finance even got me loan at very good interest rate, comparable to rate for brand new car loan.

ADVANTAGESDISADVANTAGES

Friendly


19-10-2021

Lina |   Verified
  United Arab Emirates

More than amazing!

I would always be thankful to the team I’ve dealt with at this amazing company. They’re so helpful and knowledgeable. They helped me in finding a good car at a very reasonable price.

ADVANTAGESDISADVANTAGES

Amazing Helpful Knowledgeable


19-10-2021

Kucka |   Verified
  United Arab Emirates

Perfect prices

This company is offering perfect cars at very affordable prices. I really loved my experience with this company and I was totally satisfied with it!

ADVANTAGESDISADVANTAGES

Perfect Satisfying Affordable


25-08-2021

Ashton |   Verified
  United Arab Emirates

Professional

I have tried their inspection service and it was a satisfying experience, they are professional and provide their services well.

ADVANTAGESDISADVANTAGES

Reliable Satisfying


26-07-2021

Griffin |   Verified
  United Arab Emirates

Satisfied

I have contacted this company as I want to sell my vehicle, I found them the perfect and reliable company their offer good prices and staffs there were honest and assist you well.

ADVANTAGESDISADVANTAGES

Honest Reliable


17-05-2021

Gordon |   Verified
  United Arab Emirates

The best choice!

I was really surprised with the amazing service provided by this company as they delivered the car I bought within a short period of time. Their team was very professional and helpful. Definitely, trying this company was among the best decisions ever!

ADVANTAGESDISADVANTAGES

Competent Fast Helpful


17-05-2021

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