Carrefour was launched in the region in 1995 by UAE-based Majid Al Futtaim, which is the exclusive franchisee to operate Carrefour in over 30 countries across the Middle East, Africa, and Asia, and fully owns the operations in the region. Today, Majid Al Futtaim operates over 320 Carrefour stores in 16 countries, serving more than 750,000 customers daily and employing over 37,000 colleagues.
Carrefour operates different store formats, as well as multiple online offerings to meet the growing needs of its diversified customer base. In line with the brand’s commitment to provide the widest range of quality products and value for money, Carrefour offers an unrivalled choice of more than 500,000 food and non-food products, and a locally inspired exemplary customer experience to create great moments for everyone every day. Across Carrefour’s stores, Majid Al Futtaim sources over 80% of the products offered from the region, making it a key enabler in supporting local producers, suppliers, families and economies.
Products and Services
Hypermarket
Gallery
Location
Carrefour Hypermarket - Dubai Festival City - Dubai - United Arab Emirates
Without a doubt this is a good to for most families in the country, they always got good deals and they have a variety of options to always choose from. I love what they are also doing in the bakery section. They have very fresh pastries everyday for 1aed and its just so easy to grab and go.
Hello im writing to share my experience with bad deliveri service. my order was incomplete and some items wer wrong. This is not the first time it happened.
ADVANTAGES>
DISADVANTAGES
DisappointingIncompetentRidiculous
17-07-2024
Iftequar Ahmed United Arab Emirates
Worst delivering service
Dear Viewer, I would like to share with you my personal experience with the Carrefour online shopping, I have recently ordered a product and I was told that my product will be delivered with 4 days, on 2nd day I got a call from the driver that he is on his way to deliver the product so I requested him to wait for 15 minutes I am on my way back to home he said he cannot wait and advised that he will come on day after tomorrow before 12:00 PM, so I have taken an off from my work for receiving the delivery and I waited for the entire day no one called me, So I called the customer service and they told me that you will revive the product with 4 days so wait for it you will get a call. on next day which is 4 day of the ordered I got a call from the driver that he is 20 min away from my home so I told him that I am in office so give me some time to reach home again the driver said we cannot wait we will come tomorrow, so again I called the customer care I got the same response that still 4 days is not completed you will get a call. on 5th day I got a call from the driver who told me to take off and wait till 12:00 PM and is telling me that my duty was changes so I couldn’t come on that day, so now I am on my way to deliver your product. I have few straight questions with carefour team, Do you have a standard procedure of tracking the products delivery or you are dependent on the drivers personal commitments and continent? we are paying you for quality service and product, the same thing I can buy from 100 different portals and in future I will not buys any single item from your portal that is for sure. Pathetic customer care service, always read out the terms and conditions, worst response from the manager of the customer care, doesn’t have intend to solve the problem, I have order through online just to save my time and now I am running behind these smart people.
Worst service overall, painful process.
ADVANTAGES>
DISADVANTAGES
Disappointing
12-01-2024
Ryma United Arab Emirates
Refund
I’m customer of carrefour last order they send me defrent type of meet I spoke to the customer service in the carrefour mall of the Emirates she said yes send the meet I wil du the refund I send the meet with delivery but no refund from their side I call customer care so many times just to ask my money and also same issue not solved with unprofessional and rude manner if the shop customer service solve the issue in the same time better then this drama bcs she speaks to me over the phone and she knows about it they recived the meet in the same time and I didn’t receive my money more then one week which is not professional at all
ADVANTAGES>
DISADVANTAGES
Unprofessional
28-02-2023
Abhainn | Verified United Arab Emirates
Well-located!
What I really love about this hypermarket is that its locations are really convenient. Furthermore, it encompasses different products at very affordable prices.
ADVANTAGES>
DISADVANTAGES
Well-locatedAffordable
08-11-2021
Sayeera | Verified United Arab Emirates
Delightful
This hypermarket is without a doubt the greatest in town. Everything I require is always available! Their produce and cuisine are always fresh. Every month, they provide amazing offers that meet everyone’s wants.
ADVANTAGES>
DISADVANTAGES
HelpfulInexpensive
29-09-2021
Shadha | Verified United Arab Emirates
Satisfying
This hypermarket is without a doubt the greatest in town. Everything I require is always available! Their produce and cuisine are always fresh. Every month, they provide amazing offers that meet everyone’s wants.
ADVANTAGES>
DISADVANTAGES
AmazingFast
27-09-2021
Mariola | Verified United Arab Emirates
Perfect offers
Without hesitation, this hypermarket is the best in town. Everything I needed, is always there! Their food and vegetables are always fresh. They’re always providing perfect offers every month that suit everyone’s needs.
ADVANTAGES>
DISADVANTAGES
PerfectFull Service
03-05-2021
Laylah | Verified United Arab Emirates
Advisable
I have been here many times for food, groceries, and other household items, whatever I need, this place is the solution, I would recommend Carrefour to anyone without any doubt.
ADVANTAGES>
DISADVANTAGES
ConvenientExcellent
27-04-2021
Ad
Reviews
Nicole Chua United Arab Emirates
Best supermarket in town!
Without a doubt this is a good to for most families in the country, they always got good deals and they have a variety of options to always choose from. I love what they are also doing in the bakery section. They have very fresh pastries everyday for 1aed and its just so easy to grab and go.
Hello im writing to share my experience with bad deliveri service. my order was incomplete and some items wer wrong. This is not the first time it happened.
ADVANTAGES>
DISADVANTAGES
DisappointingIncompetentRidiculous
17-07-2024
Iftequar Ahmed United Arab Emirates
Worst delivering service
Dear Viewer, I would like to share with you my personal experience with the Carrefour online shopping, I have recently ordered a product and I was told that my product will be delivered with 4 days, on 2nd day I got a call from the driver that he is on his way to deliver the product so I requested him to wait for 15 minutes I am on my way back to home he said he cannot wait and advised that he will come on day after tomorrow before 12:00 PM, so I have taken an off from my work for receiving the delivery and I waited for the entire day no one called me, So I called the customer service and they told me that you will revive the product with 4 days so wait for it you will get a call. on next day which is 4 day of the ordered I got a call from the driver that he is 20 min away from my home so I told him that I am in office so give me some time to reach home again the driver said we cannot wait we will come tomorrow, so again I called the customer care I got the same response that still 4 days is not completed you will get a call. on 5th day I got a call from the driver who told me to take off and wait till 12:00 PM and is telling me that my duty was changes so I couldn’t come on that day, so now I am on my way to deliver your product. I have few straight questions with carefour team, Do you have a standard procedure of tracking the products delivery or you are dependent on the drivers personal commitments and continent? we are paying you for quality service and product, the same thing I can buy from 100 different portals and in future I will not buys any single item from your portal that is for sure. Pathetic customer care service, always read out the terms and conditions, worst response from the manager of the customer care, doesn’t have intend to solve the problem, I have order through online just to save my time and now I am running behind these smart people.
Worst service overall, painful process.
ADVANTAGES>
DISADVANTAGES
Disappointing
12-01-2024
Ryma United Arab Emirates
Refund
I’m customer of carrefour last order they send me defrent type of meet I spoke to the customer service in the carrefour mall of the Emirates she said yes send the meet I wil du the refund I send the meet with delivery but no refund from their side I call customer care so many times just to ask my money and also same issue not solved with unprofessional and rude manner if the shop customer service solve the issue in the same time better then this drama bcs she speaks to me over the phone and she knows about it they recived the meet in the same time and I didn’t receive my money more then one week which is not professional at all
ADVANTAGES>
DISADVANTAGES
Unprofessional
28-02-2023
Abhainn | Verified United Arab Emirates
Well-located!
What I really love about this hypermarket is that its locations are really convenient. Furthermore, it encompasses different products at very affordable prices.
ADVANTAGES>
DISADVANTAGES
Well-locatedAffordable
08-11-2021
Sayeera | Verified United Arab Emirates
Delightful
This hypermarket is without a doubt the greatest in town. Everything I require is always available! Their produce and cuisine are always fresh. Every month, they provide amazing offers that meet everyone’s wants.
ADVANTAGES>
DISADVANTAGES
HelpfulInexpensive
29-09-2021
Shadha | Verified United Arab Emirates
Satisfying
This hypermarket is without a doubt the greatest in town. Everything I require is always available! Their produce and cuisine are always fresh. Every month, they provide amazing offers that meet everyone’s wants.
ADVANTAGES>
DISADVANTAGES
AmazingFast
27-09-2021
Mariola | Verified United Arab Emirates
Perfect offers
Without hesitation, this hypermarket is the best in town. Everything I needed, is always there! Their food and vegetables are always fresh. They’re always providing perfect offers every month that suit everyone’s needs.
ADVANTAGES>
DISADVANTAGES
PerfectFull Service
03-05-2021
Laylah | Verified United Arab Emirates
Advisable
I have been here many times for food, groceries, and other household items, whatever I need, this place is the solution, I would recommend Carrefour to anyone without any doubt.
ADVANTAGES>
DISADVANTAGES
ConvenientExcellent
27-04-2021
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