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Customer Experience

Customer Experience

138 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Amazing Convenient Excellent Fast Helpful Inexpensive Perfect Well-located Affordable Full Service
Unprofessional

Excellent

50%

Great

33%

Average

0%

Poor

0%

Bad

17%

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Description

Carrefour was launched in the region in 1995 by UAE-based Majid Al Futtaim, which is the exclusive franchisee to operate Carrefour in over 30 countries across the Middle East, Africa, and Asia, and fully owns the operations in the region. Today, Majid Al Futtaim operates over 320 Carrefour stores in 16 countries, serving more than 750,000 customers daily and employing over 37,000 colleagues.

Carrefour operates different store formats, as well as multiple online offerings to meet the growing needs of its diversified customer base. In line with the brand’s commitment to provide the widest range of quality products and value for money, Carrefour offers an unrivalled choice of more than 500,000 food and non-food products, and a locally inspired exemplary customer experience to create great moments for everyone every day. Across Carrefour’s stores, Majid Al Futtaim sources over 80% of the products offered from the region, making it a key enabler in supporting local producers, suppliers, families and economies.

Products and Services
  • Hypermarket
Location

Carrefour Hypermarket - Dubai Festival City - Dubai - United Arab Emirates

Contact Details
  • https://www.carrefouruae.com/
  • +97180073232
  • [email protected]
  • Dubai Festival City Mall Dubai United Arab Emirates
  • Dubai Festival City
  • Dubai (UAE)
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Reviews

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Latest Reviews
Ryma
  United Arab Emirates

Refund

I’m customer of carrefour last order they send me defrent type of meet I spoke to the customer service in the carrefour mall of the Emirates she said yes send the meet I wil du the refund I send the meet with delivery but no refund from their side I call customer care so many times just to ask my money and also same issue not solved with unprofessional and rude manner if the shop customer service solve the issue in the same time better then this drama bcs she speaks to me over the phone and she knows about it they recived the meet in the same time and I didn’t receive my money more then one week which is not professional at all

ADVANTAGESDISADVANTAGES

Unprofessional


28-02-2023

Abhainn |   Verified
  United Arab Emirates

Well-located!

What I really love about this hypermarket is that its locations are really convenient. Furthermore, it encompasses different products at very affordable prices.

ADVANTAGESDISADVANTAGES

Well-located Affordable


08-11-2021

Sayeera |   Verified
  United Arab Emirates

Delightful

This hypermarket is without a doubt the greatest in town. Everything I require is always available! Their produce and cuisine are always fresh. Every month, they provide amazing offers that meet everyone’s wants.

ADVANTAGESDISADVANTAGES

Helpful Inexpensive


29-09-2021

Shadha |   Verified
  United Arab Emirates

Satisfying

This hypermarket is without a doubt the greatest in town. Everything I require is always available! Their produce and cuisine are always fresh. Every month, they provide amazing offers that meet everyone’s wants.

ADVANTAGESDISADVANTAGES

Amazing Fast


27-09-2021

Mariola |   Verified
  United Arab Emirates

Perfect offers

Without hesitation, this hypermarket is the best in town. Everything I needed, is always there! Their food and vegetables are always fresh. They’re always providing perfect offers every month that suit everyone’s needs.

ADVANTAGESDISADVANTAGES

Perfect Full Service


03-05-2021

Laylah |   Verified
  United Arab Emirates

Advisable

I have been here many times for food, groceries, and other household items, whatever I need, this place is the solution, I would recommend Carrefour to anyone without any doubt.

ADVANTAGESDISADVANTAGES

Convenient Excellent


27-04-2021

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Reviews
Ryma
  United Arab Emirates

Refund

I’m customer of carrefour last order they send me defrent type of meet I spoke to the customer service in the carrefour mall of the Emirates she said yes send the meet I wil du the refund I send the meet with delivery but no refund from their side I call customer care so many times just to ask my money and also same issue not solved with unprofessional and rude manner if the shop customer service solve the issue in the same time better then this drama bcs she speaks to me over the phone and she knows about it they recived the meet in the same time and I didn’t receive my money more then one week which is not professional at all

ADVANTAGESDISADVANTAGES

Unprofessional


28-02-2023

Abhainn |   Verified
  United Arab Emirates

Well-located!

What I really love about this hypermarket is that its locations are really convenient. Furthermore, it encompasses different products at very affordable prices.

ADVANTAGESDISADVANTAGES

Well-located Affordable


08-11-2021

Sayeera |   Verified
  United Arab Emirates

Delightful

This hypermarket is without a doubt the greatest in town. Everything I require is always available! Their produce and cuisine are always fresh. Every month, they provide amazing offers that meet everyone’s wants.

ADVANTAGESDISADVANTAGES

Helpful Inexpensive


29-09-2021

Shadha |   Verified
  United Arab Emirates

Satisfying

This hypermarket is without a doubt the greatest in town. Everything I require is always available! Their produce and cuisine are always fresh. Every month, they provide amazing offers that meet everyone’s wants.

ADVANTAGESDISADVANTAGES

Amazing Fast


27-09-2021

Mariola |   Verified
  United Arab Emirates

Perfect offers

Without hesitation, this hypermarket is the best in town. Everything I needed, is always there! Their food and vegetables are always fresh. They’re always providing perfect offers every month that suit everyone’s needs.

ADVANTAGESDISADVANTAGES

Perfect Full Service


03-05-2021

Laylah |   Verified
  United Arab Emirates

Advisable

I have been here many times for food, groceries, and other household items, whatever I need, this place is the solution, I would recommend Carrefour to anyone without any doubt.

ADVANTAGESDISADVANTAGES

Convenient Excellent


27-04-2021

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