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Customer Experience

Customer Experience

299 Reviews   •   Great   •   4/5


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Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

85%

Great

0%

Average

0%

Poor

0%

Bad

15%

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Description

Introducing Carna by Dario Cecchini, a contemporary steakhouse concept helmed by the legendary Butcher, Dario Cecchini from the village of Panzano in the Chianti region of Tuscany, Italy.
After taking over the family business from his father in 1976, Cecchini found his mission - to protect the art of butchery with the belief that all cuts of meat can be utilized when cooked properly, eliminating waste and promoting sustainability. An ancient art full of skill and ritual passed down from masters to apprentices, the butcher must be a knowledgeable and conscious carnivore who honors the life and death of the animal. We use this wealth of wisdom and artistry to imagine a secret society of butchers. Carna by Dario Cecchini honors this tradition and offers a glimpse into the society of butchers who provide the letters that form a poetic meal. Located on the 74th floor, Carna by Dario Cecchini features a dedicated bar, private dining rooms, wine cellars, an open kitchen and striking chandeliers.

Products and Services
  • Steakhouse
Location
  • Carna by Dario Cecchini - Marasi Drive - Dubai - United Arab Emirates

Contact Details
  • https://www.sbe.com/restaurants/carna/dubai
  • +97146070761
  • [email protected]
  • Level 74, SLS Dubai Hotel & Residences - Marasi Dr - Business Bay Dubai United Arab Emirates
  • Business Bay
  • Dubai (UAE)
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Reviews

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Latest Reviews
Susan d
  United Arab Emirates

Inexperienced supervisor and staff

Sls is known for its decor but was very disappointed with cleanliness and staff. Although I was told that we would get a 25% by telephone customer service for investors the supervisor Mohamed failed to acknowledge the 25% discount entitled and we had to pay full amount for drinks package of 395 per person. The marketing done by sls to investors saying there is a Accor membership card but never got one. The management needs to look into this and reply immediately for various factors mentioned above. Not impressed with food either!!

Susan

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Messy Unprofessional Expensive


05-12-2022

Shoikar |   Verified
  United Arab Emirates

Attentive!

What I really loved about this restaurant is that the staff was so attentive and the service was extremely amazing!

ADVANTAGESDISADVANTAGES

Amazing Attentive


30-03-2022

Nato |   Verified
  United Arab Emirates

Amazing atmosphere!

The atmosphere at this restaurant was extremely amazing. Also, the food was tasty and the service was perfect!

ADVANTAGESDISADVANTAGES

Amazing Perfect Tasty


02-03-2022

Rand |   Verified
  United Arab Emirates

Perfect service!

This restaurant is extremely perfect. The staff working there is so professional and the prices of the food platters are so reasonable.

ADVANTAGESDISADVANTAGES

Perfect Professional


02-11-2021

Mahnaz
  India

Unhappy guest

We had an esaad card, and we’re entitled to a 25% discount, we were 9 guest and they refused to give us the discount, stating it is allowed only for 6…and they gave us no discount on our total bill. Their behavior and customer service was pathetic, it left a bad taste and spoilt our bday celebration…we didn’t leave Carna having a happy feeling…infact we felt cheated.

ADVANTAGESDISADVANTAGES

Dishonest


16-10-2021

Daisy |   Verified
  United Arab Emirates

Delicious

This eatery is extremely dependable and ideal. When I was on vacation in Dubai last week, I sampled the meal supplied by this restaurant. The cuisine was delicious and truly fantastic!

ADVANTAGESDISADVANTAGES

Amazing Fast


30-09-2021

Penny |   Verified
  Germany

Reliable

This restaurant is such a reliable and perfect one. I’ve tried the food served by this restaurant the last week when I was on a vacation in Dubai. The food was so tasty and really amazing!

ADVANTAGESDISADVANTAGES

Amazing Reliable Tasty


22-07-2021

Brittany |   Verified
  United Arab Emirates

Fantastic

It was a yum steak I have tried here, their ambiance is perfectly delightful and their customer services are fantastic, I would love to come here again.

ADVANTAGESDISADVANTAGES

Delightful Tasty


15-07-2021

Trishul |   Verified
  United Arab Emirates

Perfect decorations

This restaurant is really perfect. Its decorations are so perfect and elegant. Also, the service there is really perfect and the food is so delicious!

ADVANTAGESDISADVANTAGES

Perfect Tasty


27-06-2021

Sameen |   Verified
  United Arab Emirates

Polite!

I really loved my experience with this restaurant. I would always recommend it as the service there is more than perfect, the staff is so polite and client-oriented, and the food is really delicious!

ADVANTAGESDISADVANTAGES

Delightful Client-oriented


22-06-2021

Michaela |   Verified
  United Arab Emirates

Attentive

My friend took me here, the food was super savory and their services are amazing, staffs were attentive and fast in delivering their services, overall it was great.

ADVANTAGESDISADVANTAGES

Amazing Fast


20-06-2021

Erik |   Verified
  United Arab Emirates

Decent

I have tried this restaurant it was fantastic, the food was super savory and the ambiance and the atmosphere was stunning and staffs there were decent and provide perfect services.

ADVANTAGESDISADVANTAGES

Fantastic Tasty


17-06-2021

Aslesh |   Verified
  United Arab Emirates

Unique taste

This restaurant is serving food with a perfect and unique taste. I would always come back again to have lunch here as their prices are affordable and their service is more than perfect.

ADVANTAGESDISADVANTAGES

Perfect Unique


17-06-2021

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Reviews
Susan d
  United Arab Emirates

Inexperienced supervisor and staff

Sls is known for its decor but was very disappointed with cleanliness and staff. Although I was told that we would get a 25% by telephone customer service for investors the supervisor Mohamed failed to acknowledge the 25% discount entitled and we had to pay full amount for drinks package of 395 per person. The marketing done by sls to investors saying there is a Accor membership card but never got one. The management needs to look into this and reply immediately for various factors mentioned above. Not impressed with food either!!

Susan

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Messy Unprofessional Expensive


05-12-2022

Shoikar |   Verified
  United Arab Emirates

Attentive!

What I really loved about this restaurant is that the staff was so attentive and the service was extremely amazing!

ADVANTAGESDISADVANTAGES

Amazing Attentive


30-03-2022

Nato |   Verified
  United Arab Emirates

Amazing atmosphere!

The atmosphere at this restaurant was extremely amazing. Also, the food was tasty and the service was perfect!

ADVANTAGESDISADVANTAGES

Amazing Perfect Tasty


02-03-2022

Rand |   Verified
  United Arab Emirates

Perfect service!

This restaurant is extremely perfect. The staff working there is so professional and the prices of the food platters are so reasonable.

ADVANTAGESDISADVANTAGES

Perfect Professional


02-11-2021

Mahnaz
  India

Unhappy guest

We had an esaad card, and we’re entitled to a 25% discount, we were 9 guest and they refused to give us the discount, stating it is allowed only for 6…and they gave us no discount on our total bill. Their behavior and customer service was pathetic, it left a bad taste and spoilt our bday celebration…we didn’t leave Carna having a happy feeling…infact we felt cheated.

ADVANTAGESDISADVANTAGES

Dishonest


16-10-2021

Daisy |   Verified
  United Arab Emirates

Delicious

This eatery is extremely dependable and ideal. When I was on vacation in Dubai last week, I sampled the meal supplied by this restaurant. The cuisine was delicious and truly fantastic!

ADVANTAGESDISADVANTAGES

Amazing Fast


30-09-2021

Penny |   Verified
  Germany

Reliable

This restaurant is such a reliable and perfect one. I’ve tried the food served by this restaurant the last week when I was on a vacation in Dubai. The food was so tasty and really amazing!

ADVANTAGESDISADVANTAGES

Amazing Reliable Tasty


22-07-2021

Brittany |   Verified
  United Arab Emirates

Fantastic

It was a yum steak I have tried here, their ambiance is perfectly delightful and their customer services are fantastic, I would love to come here again.

ADVANTAGESDISADVANTAGES

Delightful Tasty


15-07-2021

Trishul |   Verified
  United Arab Emirates

Perfect decorations

This restaurant is really perfect. Its decorations are so perfect and elegant. Also, the service there is really perfect and the food is so delicious!

ADVANTAGESDISADVANTAGES

Perfect Tasty


27-06-2021

Sameen |   Verified
  United Arab Emirates

Polite!

I really loved my experience with this restaurant. I would always recommend it as the service there is more than perfect, the staff is so polite and client-oriented, and the food is really delicious!

ADVANTAGESDISADVANTAGES

Delightful Client-oriented


22-06-2021

Michaela |   Verified
  United Arab Emirates

Attentive

My friend took me here, the food was super savory and their services are amazing, staffs were attentive and fast in delivering their services, overall it was great.

ADVANTAGESDISADVANTAGES

Amazing Fast


20-06-2021

Erik |   Verified
  United Arab Emirates

Decent

I have tried this restaurant it was fantastic, the food was super savory and the ambiance and the atmosphere was stunning and staffs there were decent and provide perfect services.

ADVANTAGESDISADVANTAGES

Fantastic Tasty


17-06-2021

Aslesh |   Verified
  United Arab Emirates

Unique taste

This restaurant is serving food with a perfect and unique taste. I would always come back again to have lunch here as their prices are affordable and their service is more than perfect.

ADVANTAGESDISADVANTAGES

Perfect Unique


17-06-2021

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