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Customer Experience

Customer Experience

462 Reviews   •   Average   •   3/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

50%

Great

14%

Average

0%

Poor

0%

Bad

36%

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Description

The used car market is an awesome place, IF you can weed out a deal from a steal, navigate through sketchy conversations and shady transactions, and get the papers right so you don’t get stuck driving a dud.

With CarSwitch, you can flip everything to your favor with just a flick of a switch.
www.carswitch.com is owned and managed by CarSwitch DMCC based out of our very own Dubai, Jumeirah Lake Towers.

 

Products and Services
  • Used Cars
  • Sell Cars
  • Popular Makes
  • New Cars
  • Popular Models
  • Car Guides

 

Contact Details
  • https://carswitch.com/
  • +97145061300
  • [email protected]
  • Cluster O Jumeirah Lakes Towers Dubai United Arab Emirates
  • Jumeirah Lakes Towers (JLT)
  • Dubai (UAE)
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Reviews

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Latest Reviews
Luis
  United Arab Emirates

Very badly handled by the costumer service

Very badly handled by the costumer service. I came to know during their inspection that there was a small issue with my car, that I though was in perfect conditions. So, I requested to hold the add for the car (that I had already paid) for a couple of days to be able to fix the issue, because I didn’t want to have it advertised with the related item pending. They were very inflexible and didn’t want even to reason a solution. The add had to go or I hade to cancel the service. So, I cancelled.
I wonder they might have many costummers, so they feel like they can loose clients easy this way.
I wish good luck for them but I don’t recommend their service.

ADVANTAGESDISADVANTAGES

Affordable

Not Client-oriented


20-05-2026

Anil
  United Arab Emirates

Horrible Experience

Dealing with Carswitch was a horrible , misleading strenuous experience. Definitely not recommended.

ADVANTAGESDISADVANTAGES

Disappointing Horrible Inattentive Rude Unpleasant Untrustworthy Not Client-oriented


27-10-2025

Ismail Hussein
  United Arab Emirates

Bad review

I regret that I gave them authority to sell the car, the photos are very bad, the evaluated market price is above fair , and there older model then mine by 1 year asking same price they evaluated fair and my car is in a top condition.

ADVANTAGESDISADVANTAGES

Disappointing




25-04-2025

Dimitrios
  United Arab Emirates

Terrible service

I try to sell my car through them. They booked an appointment with me so the buyer can see and test the car. They never showed up, or informed me to cancel the appointment. I destroyed my Saturday stayed at home waiting for them.

ADVANTAGESDISADVANTAGES


13-01-2024

S.B.
  United Arab Emirates

Excellent Service

I had a bad experience with the main car portal in Dubai and I have to say Car-Switch is much better in every aspect (evaluation of the car, service, commission). For me this is the site to click when you want to buy or sell a car in Dubai.

ADVANTAGESDISADVANTAGES

Client-oriented


10-01-2024

nick walsh
  United Arab Emirates

Car sale

Great service on selling my car. Devendra was a great help and did everything he could to help the selling process. Would recommend them to anyone who doesn’t want the hassle of going through all the legal red tape.

ADVANTAGESDISADVANTAGES

Efficient Helpful Affordable


17-08-2023

Ali
  United Arab Emirates

Very bad customer service

Wasting time and not respecting their customers at all

ADVANTAGESDISADVANTAGES

Disappointing


01-09-2022

muhammad fayyaz butt
  United Arab Emirates

Support after car sale

I really appreciate the way CarSwitch followed up my case of problems issue car purchased. It was concluded comprehensively. Well done CarSwitch

ADVANTAGESDISADVANTAGES

Affordable


09-08-2022

Sana |   Verified
  United Arab Emirates

Delightful

Dealing with salespeople who advise rather than push is unique. I insisted on a comprehensive inspection, and the person I was dealing with was ready to assist.

ADVANTAGESDISADVANTAGES

Advisable Fast


30-05-2022

Shadha |   Verified
  Hungary

Good

It’s unusual to deal with salespeople who advise rather than push. The agent I was dealing with took the time to explain the report; I insisted on a thorough inspection, and they were eager to help.

ADVANTAGESDISADVANTAGES

Impressive Clean


30-04-2022

Greg
  United Arab Emirates

Worst company i’ve dealt with in the UAE

Lied to me about taking care of everything – these guys take car of NOTHING! I did the viewing the deal, ALL the administration myself. Total waste of time and money.

ADVANTAGESDISADVANTAGES

Criminal Dishonest Fraudulent Incompetent


01-04-2022

Roux
  United Arab Emirates

Trustworthy

It’s rare to deal with sales people advising you and not pushing you. The agent I was dealing with took time to explain the report, I insisted to do a comprehensive inspection and they were very open to assist me with.
I really recommend

ADVANTAGESDISADVANTAGES

Attentive Convenient Reliable Professional Full Service


15-03-2022

kimkim
  United Arab Emirates

Very satisfied by their advise

I bought a car with them and I was surprised to receive such advises from their agent about the car, the defaults, what need to be fixed. I insisted to to a comprehensive check and 99% was matching their report.

ADVANTAGESDISADVANTAGES

Convenient Credible Honest Reliable Trustworthy Professional Full Service


15-03-2022

Dr AnuMohan
  United Arab Emirates

DONT TRUST THEIR WORDS AND REPORT

Publishing fake report without inspecting and insist you to take based on that report. Bought a car with mechanically fault engine. Only collected 1100 AED as their broker fee and not even ready to attend the issues. Mr Antony was the staff who attended who don’t ever bother to address when raised this issue. Avoid this team. Try anu authorized showroom

ADVANTAGESDISADVANTAGES

Attentive

Dishonest Fake Fraudulent Scam



15-03-2022

Vivek Menon
  United Arab Emirates

FAKE INSPECTION REPORT AND SELL FAULTY CARS

Selling faulty car with fake reports and hiding all defects. Dont ever trust this people. Better try to buy car from known people or from market place and get a thorough check with your known mechanic. Dont ever trust this people. They only need to loot your money. Thats it.

ADVANTAGESDISADVANTAGES

Unique

Disappointing Dishonest Fake Misleading Scam


15-03-2022

Finn |   Verified
  United Arab Emirates

Honest

I found them honest as I ask them to sell my car and they have sold in quickly after my experience I would love to recommend them.

ADVANTAGESDISADVANTAGES

Advisable Fast


09-02-2022

Angelena |   Verified
  United Arab Emirates

Marvelous!

I was able to sell my car at an amazing price with the help of this company. I would always love to recommend them as the staff is so professional!

ADVANTAGESDISADVANTAGES

Amazing Perfect Professional


21-10-2021

Morgan |   Verified
  United Arab Emirates

Perfect

I have sold my car easily with the help of car switch, they were perfect and totally reliable one and their services are satisfying.

ADVANTAGESDISADVANTAGES

Reliable Satisfying


16-08-2021

Matheus |   Verified
  United Arab Emirates

Reliable prices

I really liked my experience with this company. I was able to buy a used car at a very reliable price and totally perfect quality with their help!

ADVANTAGESDISADVANTAGES

Perfect Reliable Satisfying


12-08-2021

Mark |   Verified
  United Arab Emirates

Fast

I have sold my car to them, I found them convenient and helpful them, I asked them I want to complete the procedure on urgent basis, as I need money, they have done everything quickly and cooperate with me.

ADVANTAGESDISADVANTAGES

Convenient Cooperative


27-05-2021

Yaholo |   Verified
  United Arab Emirates

Affordable!

This company was a suggestion from my brother as I wanted to buy a used car. They’re providing perfect used cars of perfect quality and affordable prices as well. I made an agreement with them within a short period!

ADVANTAGESDISADVANTAGES

Fast Affordable


12-05-2021

Warren |   Verified
  United Arab Emirates

Trustworthy

I want to buy a car I have visited them as my friend suggested this company, no doubt it is a reliable company and they are selling cars at good prices but their company’s location is convenient at all. It is too far.

ADVANTAGESDISADVANTAGES

Credible Inexpensive

Badly-located


23-04-2021

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Reviews
Luis
  United Arab Emirates

Very badly handled by the costumer service

Very badly handled by the costumer service. I came to know during their inspection that there was a small issue with my car, that I though was in perfect conditions. So, I requested to hold the add for the car (that I had already paid) for a couple of days to be able to fix the issue, because I didn’t want to have it advertised with the related item pending. They were very inflexible and didn’t want even to reason a solution. The add had to go or I hade to cancel the service. So, I cancelled.
I wonder they might have many costummers, so they feel like they can loose clients easy this way.
I wish good luck for them but I don’t recommend their service.

ADVANTAGESDISADVANTAGES

Affordable

Not Client-oriented


20-05-2026

Anil
  United Arab Emirates

Horrible Experience

Dealing with Carswitch was a horrible , misleading strenuous experience. Definitely not recommended.

ADVANTAGESDISADVANTAGES

Disappointing Horrible Inattentive Rude Unpleasant Untrustworthy Not Client-oriented


27-10-2025

Ismail Hussein
  United Arab Emirates

Bad review

I regret that I gave them authority to sell the car, the photos are very bad, the evaluated market price is above fair , and there older model then mine by 1 year asking same price they evaluated fair and my car is in a top condition.

ADVANTAGESDISADVANTAGES

Disappointing




25-04-2025

Dimitrios
  United Arab Emirates

Terrible service

I try to sell my car through them. They booked an appointment with me so the buyer can see and test the car. They never showed up, or informed me to cancel the appointment. I destroyed my Saturday stayed at home waiting for them.

ADVANTAGESDISADVANTAGES


13-01-2024

S.B.
  United Arab Emirates

Excellent Service

I had a bad experience with the main car portal in Dubai and I have to say Car-Switch is much better in every aspect (evaluation of the car, service, commission). For me this is the site to click when you want to buy or sell a car in Dubai.

ADVANTAGESDISADVANTAGES

Client-oriented


10-01-2024

nick walsh
  United Arab Emirates

Car sale

Great service on selling my car. Devendra was a great help and did everything he could to help the selling process. Would recommend them to anyone who doesn’t want the hassle of going through all the legal red tape.

ADVANTAGESDISADVANTAGES

Efficient Helpful Affordable


17-08-2023

Ali
  United Arab Emirates

Very bad customer service

Wasting time and not respecting their customers at all

ADVANTAGESDISADVANTAGES

Disappointing


01-09-2022

muhammad fayyaz butt
  United Arab Emirates

Support after car sale

I really appreciate the way CarSwitch followed up my case of problems issue car purchased. It was concluded comprehensively. Well done CarSwitch

ADVANTAGESDISADVANTAGES

Affordable


09-08-2022

Sana |   Verified
  United Arab Emirates

Delightful

Dealing with salespeople who advise rather than push is unique. I insisted on a comprehensive inspection, and the person I was dealing with was ready to assist.

ADVANTAGESDISADVANTAGES

Advisable Fast


30-05-2022

Shadha |   Verified
  Hungary

Good

It’s unusual to deal with salespeople who advise rather than push. The agent I was dealing with took the time to explain the report; I insisted on a thorough inspection, and they were eager to help.

ADVANTAGESDISADVANTAGES

Impressive Clean


30-04-2022

Greg
  United Arab Emirates

Worst company i’ve dealt with in the UAE

Lied to me about taking care of everything – these guys take car of NOTHING! I did the viewing the deal, ALL the administration myself. Total waste of time and money.

ADVANTAGESDISADVANTAGES

Criminal Dishonest Fraudulent Incompetent


01-04-2022

Roux
  United Arab Emirates

Trustworthy

It’s rare to deal with sales people advising you and not pushing you. The agent I was dealing with took time to explain the report, I insisted to do a comprehensive inspection and they were very open to assist me with.
I really recommend

ADVANTAGESDISADVANTAGES

Attentive Convenient Reliable Professional Full Service


15-03-2022

kimkim
  United Arab Emirates

Very satisfied by their advise

I bought a car with them and I was surprised to receive such advises from their agent about the car, the defaults, what need to be fixed. I insisted to to a comprehensive check and 99% was matching their report.

ADVANTAGESDISADVANTAGES

Convenient Credible Honest Reliable Trustworthy Professional Full Service


15-03-2022

Dr AnuMohan
  United Arab Emirates

DONT TRUST THEIR WORDS AND REPORT

Publishing fake report without inspecting and insist you to take based on that report. Bought a car with mechanically fault engine. Only collected 1100 AED as their broker fee and not even ready to attend the issues. Mr Antony was the staff who attended who don’t ever bother to address when raised this issue. Avoid this team. Try anu authorized showroom

ADVANTAGESDISADVANTAGES

Attentive

Dishonest Fake Fraudulent Scam



15-03-2022

Vivek Menon
  United Arab Emirates

FAKE INSPECTION REPORT AND SELL FAULTY CARS

Selling faulty car with fake reports and hiding all defects. Dont ever trust this people. Better try to buy car from known people or from market place and get a thorough check with your known mechanic. Dont ever trust this people. They only need to loot your money. Thats it.

ADVANTAGESDISADVANTAGES

Unique

Disappointing Dishonest Fake Misleading Scam


15-03-2022

Finn |   Verified
  United Arab Emirates

Honest

I found them honest as I ask them to sell my car and they have sold in quickly after my experience I would love to recommend them.

ADVANTAGESDISADVANTAGES

Advisable Fast


09-02-2022

Angelena |   Verified
  United Arab Emirates

Marvelous!

I was able to sell my car at an amazing price with the help of this company. I would always love to recommend them as the staff is so professional!

ADVANTAGESDISADVANTAGES

Amazing Perfect Professional


21-10-2021

Morgan |   Verified
  United Arab Emirates

Perfect

I have sold my car easily with the help of car switch, they were perfect and totally reliable one and their services are satisfying.

ADVANTAGESDISADVANTAGES

Reliable Satisfying


16-08-2021

Matheus |   Verified
  United Arab Emirates

Reliable prices

I really liked my experience with this company. I was able to buy a used car at a very reliable price and totally perfect quality with their help!

ADVANTAGESDISADVANTAGES

Perfect Reliable Satisfying


12-08-2021

Mark |   Verified
  United Arab Emirates

Fast

I have sold my car to them, I found them convenient and helpful them, I asked them I want to complete the procedure on urgent basis, as I need money, they have done everything quickly and cooperate with me.

ADVANTAGESDISADVANTAGES

Convenient Cooperative


27-05-2021

Yaholo |   Verified
  United Arab Emirates

Affordable!

This company was a suggestion from my brother as I wanted to buy a used car. They’re providing perfect used cars of perfect quality and affordable prices as well. I made an agreement with them within a short period!

ADVANTAGESDISADVANTAGES

Fast Affordable


12-05-2021

Warren |   Verified
  United Arab Emirates

Trustworthy

I want to buy a car I have visited them as my friend suggested this company, no doubt it is a reliable company and they are selling cars at good prices but their company’s location is convenient at all. It is too far.

ADVANTAGESDISADVANTAGES

Credible Inexpensive

Badly-located


23-04-2021

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