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Customer Experience

Customer Experience

253 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

64%

Great

0%

Average

0%

Poor

0%

Bad

36%

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Description

The Canadian Specialist Hospital (CSH) is the brainchild of its Chairman,
Mr. Mohammad Rashid Al Falasi. His vision is to establish a World Class medical facility that will cater to the tertiary health care needs of the Middle East. Its mission is to offer state-of-the-art diagnostic, curative and rehabilitative services of International standard and to render comprehensive genetic and prenatal services with evidence-based ethical healthcare for a healthy and happy community.

Canadian Specialist Hospital is one of the largest private hospitals in Dubai and the institution of choice for referrals from small and medium-sized medical centers that lack some of our specialized diagnostic and treatment facilities. CSH has grown to become one of the most advanced and comprehensive healthcare institutions in the region.

Products and Services
  • Medical Services
  • Surgical Services
  • Dental Services
  • Critical Care Services
  • Diagnostic & Other Services
Location
  • Canadian Specialist Hospital, Behind Ministry of Environment and Water - Dubai - United Arab Emirates

Contact Details
  • https://csh.ae/
  • +97147072222
  • [email protected]
  • Abu Hail Road Behind Ministry of Environment and Water Hor Al Anz East Dubai United Arab Emirates
  • Hor Al Anz East
  • Dubai (UAE)
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Reviews

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Latest Reviews
Khudhur Jubair
  United Arab Emirates

review on the staff

I would like to express my sincere gratitude to the nurse, her name is MALATHI for the excellent care and attention provided. Her kindness, patience, and professionalism made a big difference during my time at the hospital.

Thank you for taking such good care of me and for going above and beyond to ensure my comfort and well-being. Your dedication is truly appreciated and will not be forgotten.

ADVANTAGESDISADVANTAGES

Amazing Attentive Competent Excellent Fantastic Friendly Helpful Clean Full Service


21-04-2026

Arlene
  Philippines

Excellent service

I would like to express my gratitude to Dr. Syeda Afsheen Raza ( Obgyne) who is honestly one of the kindest and most supportive doctors I’ve ever met. She always makes sure I’m updated on everything regarding my check-ups and explains things in a way that makes me feel calm and taken care of. You can really tell she genuinely cares about her patients, not just medically, too. I never felt alone throughout the whole process because she was always there to checking in. I am so lucky to have her as my doctor.

ADVANTAGESDISADVANTAGES

Advisable Amazing Fantastic Friendly Helpful Honest Impressive Knowledgeable Perfect Respectable Trustworthy Professional Full Service


22-06-2025

E khalil
  Egypt

Thank you for good managment

Thanks for Dr Abd El Amir ; professor of rheumatology
Thanks for the head nurse Rega
Thanks for Mr Abdul Rahman for his professional good service & kind support

ADVANTAGESDISADVANTAGES

Advisable Convenient Excellent Friendly Clean Decent


03-05-2025

shama afzal
  United Arab Emirates

Great Experience with gynecology department

It was great decision to choose Canadian Specialist Hospital for my pre natal and delivery periods. My doctor was SUMERA QAYYUM no doubt she is very kind hearted, cooperative and skilled professional the way she handled my pregnancy and delivery complications is admirable, i strongly recommended her. I was amazed by nursing staff polite and responsible behavior they help emotionally and physically to make me feel comfortable. Overall my experience was great.

ADVANTAGESDISADVANTAGES

Advisable Cooperative Helpful Satisfying Trustworthy Professional Clean Full Service


29-04-2025

Buthaina
  Jordan

Not recommended

Unprofessional dealing with patients
Price oriented hospital every single procedure they let u pay it
Not patient oriented
I will report what happened to ministry

ADVANTAGESDISADVANTAGES

Disappointing Horrible Miserable Ridiculous Rude Terrible Not Client-oriented Nasty


16-09-2023

Buthaina
  Jordan

Unprofessional

So bad on way of dealing with customers and they are unprofessional and took money for normal procedures that done by any doctor visit which is unacceptable

ADVANTAGESDISADVANTAGES

Disappointing Horrible Miserable Rude Terrible Unprofessional


16-09-2023

sunny
  India

call center

multiple bad experiences with call center even Supervisors too need to be trained Supervisor Diana likes to hear only her voice not listen to the patient

ADVANTAGESDISADVANTAGES

Disappointing


25-07-2022

surinder
  Canada

call center

the staff is ill-informed and quite rule I had multiple bad experiences with Nabil

ADVANTAGESDISADVANTAGES

Disappointing


25-07-2022

Shamim |   Verified
  Hungary

Delightful

This hospital provided dental treatments to me, and my experience with them was excellent; they were competent and provided excellent care.

ADVANTAGESDISADVANTAGES

Attentive Excellent


30-01-2022

Engracia |   Verified
  United Arab Emirates

Professional

I went to this hospital for dental services and my experience with them was perfect, they were professional and provide satisfying treatment.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


05-10-2021

Greg |   Verified
  Hungary

Unique

When I was on a visit to the UAE, I felt some pain in my stomach but I didn’t find any available appointment to book at this hospital. The customer service team told me that there’s a new feature which is telemedicine. I tried it, contacted the doctor and he gave me the medicine along with the precautions. Perfect experience!

ADVANTAGESDISADVANTAGES

Perfect Unique


14-04-2021

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Reviews
Khudhur Jubair
  United Arab Emirates

review on the staff

I would like to express my sincere gratitude to the nurse, her name is MALATHI for the excellent care and attention provided. Her kindness, patience, and professionalism made a big difference during my time at the hospital.

Thank you for taking such good care of me and for going above and beyond to ensure my comfort and well-being. Your dedication is truly appreciated and will not be forgotten.

ADVANTAGESDISADVANTAGES

Amazing Attentive Competent Excellent Fantastic Friendly Helpful Clean Full Service


21-04-2026

Arlene
  Philippines

Excellent service

I would like to express my gratitude to Dr. Syeda Afsheen Raza ( Obgyne) who is honestly one of the kindest and most supportive doctors I’ve ever met. She always makes sure I’m updated on everything regarding my check-ups and explains things in a way that makes me feel calm and taken care of. You can really tell she genuinely cares about her patients, not just medically, too. I never felt alone throughout the whole process because she was always there to checking in. I am so lucky to have her as my doctor.

ADVANTAGESDISADVANTAGES

Advisable Amazing Fantastic Friendly Helpful Honest Impressive Knowledgeable Perfect Respectable Trustworthy Professional Full Service


22-06-2025

E khalil
  Egypt

Thank you for good managment

Thanks for Dr Abd El Amir ; professor of rheumatology
Thanks for the head nurse Rega
Thanks for Mr Abdul Rahman for his professional good service & kind support

ADVANTAGESDISADVANTAGES

Advisable Convenient Excellent Friendly Clean Decent


03-05-2025

shama afzal
  United Arab Emirates

Great Experience with gynecology department

It was great decision to choose Canadian Specialist Hospital for my pre natal and delivery periods. My doctor was SUMERA QAYYUM no doubt she is very kind hearted, cooperative and skilled professional the way she handled my pregnancy and delivery complications is admirable, i strongly recommended her. I was amazed by nursing staff polite and responsible behavior they help emotionally and physically to make me feel comfortable. Overall my experience was great.

ADVANTAGESDISADVANTAGES

Advisable Cooperative Helpful Satisfying Trustworthy Professional Clean Full Service


29-04-2025

Buthaina
  Jordan

Not recommended

Unprofessional dealing with patients
Price oriented hospital every single procedure they let u pay it
Not patient oriented
I will report what happened to ministry

ADVANTAGESDISADVANTAGES

Disappointing Horrible Miserable Ridiculous Rude Terrible Not Client-oriented Nasty


16-09-2023

Buthaina
  Jordan

Unprofessional

So bad on way of dealing with customers and they are unprofessional and took money for normal procedures that done by any doctor visit which is unacceptable

ADVANTAGESDISADVANTAGES

Disappointing Horrible Miserable Rude Terrible Unprofessional


16-09-2023

sunny
  India

call center

multiple bad experiences with call center even Supervisors too need to be trained Supervisor Diana likes to hear only her voice not listen to the patient

ADVANTAGESDISADVANTAGES

Disappointing


25-07-2022

surinder
  Canada

call center

the staff is ill-informed and quite rule I had multiple bad experiences with Nabil

ADVANTAGESDISADVANTAGES

Disappointing


25-07-2022

Shamim |   Verified
  Hungary

Delightful

This hospital provided dental treatments to me, and my experience with them was excellent; they were competent and provided excellent care.

ADVANTAGESDISADVANTAGES

Attentive Excellent


30-01-2022

Engracia |   Verified
  United Arab Emirates

Professional

I went to this hospital for dental services and my experience with them was perfect, they were professional and provide satisfying treatment.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


05-10-2021

Greg |   Verified
  Hungary

Unique

When I was on a visit to the UAE, I felt some pain in my stomach but I didn’t find any available appointment to book at this hospital. The customer service team told me that there’s a new feature which is telemedicine. I tried it, contacted the doctor and he gave me the medicine along with the precautions. Perfect experience!

ADVANTAGESDISADVANTAGES

Perfect Unique


14-04-2021

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