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Customer Experience

Customer Experience

115 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Amazing Fantastic Perfect Reliable Respectable Satisfying Clean
Badly-located Disappointing Inattentive Untrustworthy Expensive


Excellent

60%

Great

20%

Average

0%

Poor

0%

Bad

20%

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Description

Gargash has established itself as a leading business enterprise since 1918, being one of the few family owned companies in the UAE.

Celebrating over 100 years with accelerated progress in line with the country’s growth, Gargash’s drive has seen its portfolio grow to include holdings in the automotive industry, real estate, and investments, with the acquisition of Alfa Romeo in 1992.
Gargash is the official dealer of Alfa Romeo in the UAE, dedicated to providing you with excellent service and outstanding driving performance.

Synonymous with the Alfa Romeo DNA, Gargash has thrived on passion and emotion that’s accelerated by great engineering inside-out. The synergy of the two brands, bring Italian automotive excellence to the region like no other.

Products and Services
  • Spare Parts
  • Warranty & Servicing
  • Mopar Vehicle Protection
Location
  • Gargash Alfa Romeo, 4th Interchange - Sheikh Zayed Road - Dubai - United Arab Emirates

Contact Details
  • https://alfaromeo-dubai.com/
  • +9718004627
  • [email protected]
  • Sheikh Zayed Road Opposite of Gold & Diamond Park 4th Interchange Dubai United Arab Emirates
  • Al Quoz
  • Dubai (UAE)
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Reviews

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Latest Reviews
Jens Riemann
  Germany

lousy communication, overpriced

After promised Return calls I had to follow up 6 Times the First day, 4 Times the Following day. Each time was promised return call that did not take place. I have been without car for 6 days.

Whatever caused the problem, I am not being told.

In regards to prices: They are exploiting their monopoly position as local dealer to charge prices over 5 Times the actual cost of parts.

I do not trust their assessment of the need to service the car either.

Do not recommend!

ADVANTAGESDISADVANTAGES

Badly-located Disappointing Inattentive Untrustworthy Expensive


18-04-2023

Asma |   Verified
  United Arab Emirates

Satisfying

They give good automobile services; my experience with them was positive because they were prompt and courteous.

ADVANTAGESDISADVANTAGES

Amazing Fantastic


30-05-2022

Sayeera |   Verified
  United Arab Emirates

Delightful

They provide excellent vehicle services; my experience with them was positive because they were efficient and provided excellent service.

ADVANTAGESDISADVANTAGES

Respectable Clean


25-04-2022

Diego |   Verified
  United Arab Emirates

Reliable

They are offering perfect vehicle services, my experience with them was satisfying, as they were quite efficient and deliver good services.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


22-08-2021

Ahmed |   Verified
  United Arab Emirates

Helpful

I was looking for some accessories for my vehicle, I have contacted them, they help me out to find the reliable and good quality product, I am satisfied.

ADVANTAGESDISADVANTAGES

Reliable Satisfying


26-04-2021

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Reviews
Jens Riemann
  Germany

lousy communication, overpriced

After promised Return calls I had to follow up 6 Times the First day, 4 Times the Following day. Each time was promised return call that did not take place. I have been without car for 6 days.

Whatever caused the problem, I am not being told.

In regards to prices: They are exploiting their monopoly position as local dealer to charge prices over 5 Times the actual cost of parts.

I do not trust their assessment of the need to service the car either.

Do not recommend!

ADVANTAGESDISADVANTAGES

Badly-located Disappointing Inattentive Untrustworthy Expensive


18-04-2023

Asma |   Verified
  United Arab Emirates

Satisfying

They give good automobile services; my experience with them was positive because they were prompt and courteous.

ADVANTAGESDISADVANTAGES

Amazing Fantastic


30-05-2022

Sayeera |   Verified
  United Arab Emirates

Delightful

They provide excellent vehicle services; my experience with them was positive because they were efficient and provided excellent service.

ADVANTAGESDISADVANTAGES

Respectable Clean


25-04-2022

Diego |   Verified
  United Arab Emirates

Reliable

They are offering perfect vehicle services, my experience with them was satisfying, as they were quite efficient and deliver good services.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


22-08-2021

Ahmed |   Verified
  United Arab Emirates

Helpful

I was looking for some accessories for my vehicle, I have contacted them, they help me out to find the reliable and good quality product, I am satisfied.

ADVANTAGESDISADVANTAGES

Reliable Satisfying


26-04-2021

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