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Customer Experience

Customer Experience

57 Reviews   •   Poor   •   2/5


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Advisable Amazing Attentive Competent Convenient Cooperative Credible Delightful Efficient Excellent Fantastic Fast Friendly Helpful Honest Impressive Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Productive Reliable Remarkable Respectable Robust Safe Satisfying Smart Solid Stable Sustainable Trustworthy Unique Professional Clean Well-located Affordable Full Service Decent Client-oriented Tasty
Awkward Badly-located Criminal Dangerous Dirty Disappointing Dishonest Fake Fraudulent Horrible Inattentive Incompetent Messy Miserable Misleading Nasty Ordinary Ridiculous Rude Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Expensive Indecent Not Client-oriented Not Tasty Repulsive Nasty


Excellent

33%

Great

0%

Average

0%

Poor

0%

Bad

67%

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Description

Experience swift, expert medical care with our DHA-licensed doctors, trained across all core specialties, including family medicine, pediatrics, physiotherapy, and nursing. Our dedicated team of specialists will be at your home, office, or hotel within 30 to 45 minutes, offering personalized healthcare tailored to your needs. Whether you require a doctor on call, doctor home visit, lab at home, or comprehensive nursing care, we are ready to assist. From immediate medical attention to long-term mother & baby care and elderly care, we ensure exceptional service. Trust our doctor on call in Dubai for expert physiotherapy, doctor at home, or doctor at hotel services—designed for your convenience and well-being.

Products and Services

STD Test
HIV Test
Elderly Care at home
NPT Test

Location
  • Office # 112,113,114 Commercial Building – Sheikh Zayed Road – 25 3 St – Umm Al Sheif – Dubai

Contact Details
  • https://aimshealthcare.ae/
  • +971505136505
  • [email protected]
  • Office # 112,113,114 Commercial Building – Sheikh Zayed Road – 25 3 St
  • Umm Al Sheif
  • Dubai (UAE)
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Reviews

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Latest Reviews
Alex Bell
  United Arab Emirates

Scam – AIMS HEALTHCARE REVIEW

⚠️ SCAM ALERT – GET THE FULL PRICE IN WRITING BEFORE THEY ARRIVE

My girlfriend is pregnant and was extremely sick and vomiting, so we urgently needed help. I contacted this company specifically asking for a saline drip.

They gave me what seemed like a reasonable price over WhatsApp, so I agreed for them to come out. Once they arrived, however, multiple additional treatments and medications were added, and I ultimately ended up paying an unbelievable 7,000 AED.

The bill included 1,350 AED for ondansetron, 1,500 AED for electrolytes, 1,650 AED for multivitamins and 950 AED for an additional 250ml of hydration.

Afterwards, I checked other Dubai providers. I have screenshots from two competitors showing their advertised prices for comparable treatments, so people can see the price difference for themselves. Based on the comparisons I made, some of what I was charged was around 3× the prices I found elsewhere.

What makes this particularly upsetting is that my girlfriend was pregnant, vomiting and needed treatment quickly. We were in a vulnerable situation and our priority was making sure she was okay — not questioning the price of every medication being offered. I came away feeling that our urgency and vulnerability had been taken advantage of.

My experience was that the initial WhatsApp price sounded reasonable, but the final bill became dramatically higher after they arrived and additional items were added.

I strongly recommend getting the TOTAL price of everything in writing before they arrive. If they suggest adding anything during the visit, ask exactly what it costs before agreeing.

I paid 7,000 AED for what started as a request for a saline drip. I’ve included screenshots of two competitors’ pricing so people can make their own comparison.

I feel completely ripped off and would never use this company again.

ADVANTAGESDISADVANTAGES

Disappointing Fraudulent Horrible Scam Terrible





19-09-2026

Ena
  Croatia

Ignoring emails, over charging and not giving reports and bills

With big disappointment I need to leave them 1 star because it seems they are unprofessional and lack of care. First of all, I am medical doctor myself living in KSA. I was in Dubai for 3 days and I had an accident. My doctor friend that was with me called this clinic to check on me. I couldn’t stand on my feet and I was vomiting a lot. They came after 45-55 minutes after we called them. Sudanese doctor and one nurse. They didn’t tell me the price, just took blood pressure and suggested me to give me various number of iv drips vitamins shoot etc.. price was more than 5000 AED in total so I just asked for check up and anti nausea injection. I requested a bill and didn’t get it. Also didn’t get a report. Since I have private insurance and travel coverage I need to submit my bill and report to get the amount back from the company. I sent email to various addresses and no one from the clinic responded! Also this email they put here in comments I send 3 times and no response! I think this is really unprofessional and reckless from their side. As a patient and as a doctor I would never ever call this kind of clinic to do the check up on me. I really hope I will end up with my report and bill otherwise I am think of hiring a lawyer for this matter.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fake Incompetent Unprofessional Untrustworthy Expensive


21-02-2025

Sayeeda
  United States

Iv drips

So my Husband was very sick after his flight . Salma and Sabahat was amazing!!! Made him feel extremely comfortable and no pain whatsoever so ever . They are highly professional and very personable.
Few days later my Daughter was not feeling well after flying in Dubai . We made an appointment right away. Again excellent experience and very professional and personable. My daughter was very afraid and they took there time and made sure she feels comfortable . 5 star experience. I highly recommend !!

ADVANTAGESDISADVANTAGES

Amazing


28-12-2024

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Reviews
Alex Bell
  United Arab Emirates

Scam – AIMS HEALTHCARE REVIEW

⚠️ SCAM ALERT – GET THE FULL PRICE IN WRITING BEFORE THEY ARRIVE

My girlfriend is pregnant and was extremely sick and vomiting, so we urgently needed help. I contacted this company specifically asking for a saline drip.

They gave me what seemed like a reasonable price over WhatsApp, so I agreed for them to come out. Once they arrived, however, multiple additional treatments and medications were added, and I ultimately ended up paying an unbelievable 7,000 AED.

The bill included 1,350 AED for ondansetron, 1,500 AED for electrolytes, 1,650 AED for multivitamins and 950 AED for an additional 250ml of hydration.

Afterwards, I checked other Dubai providers. I have screenshots from two competitors showing their advertised prices for comparable treatments, so people can see the price difference for themselves. Based on the comparisons I made, some of what I was charged was around 3× the prices I found elsewhere.

What makes this particularly upsetting is that my girlfriend was pregnant, vomiting and needed treatment quickly. We were in a vulnerable situation and our priority was making sure she was okay — not questioning the price of every medication being offered. I came away feeling that our urgency and vulnerability had been taken advantage of.

My experience was that the initial WhatsApp price sounded reasonable, but the final bill became dramatically higher after they arrived and additional items were added.

I strongly recommend getting the TOTAL price of everything in writing before they arrive. If they suggest adding anything during the visit, ask exactly what it costs before agreeing.

I paid 7,000 AED for what started as a request for a saline drip. I’ve included screenshots of two competitors’ pricing so people can make their own comparison.

I feel completely ripped off and would never use this company again.

ADVANTAGESDISADVANTAGES

Disappointing Fraudulent Horrible Scam Terrible





19-09-2026

Ena
  Croatia

Ignoring emails, over charging and not giving reports and bills

With big disappointment I need to leave them 1 star because it seems they are unprofessional and lack of care. First of all, I am medical doctor myself living in KSA. I was in Dubai for 3 days and I had an accident. My doctor friend that was with me called this clinic to check on me. I couldn’t stand on my feet and I was vomiting a lot. They came after 45-55 minutes after we called them. Sudanese doctor and one nurse. They didn’t tell me the price, just took blood pressure and suggested me to give me various number of iv drips vitamins shoot etc.. price was more than 5000 AED in total so I just asked for check up and anti nausea injection. I requested a bill and didn’t get it. Also didn’t get a report. Since I have private insurance and travel coverage I need to submit my bill and report to get the amount back from the company. I sent email to various addresses and no one from the clinic responded! Also this email they put here in comments I send 3 times and no response! I think this is really unprofessional and reckless from their side. As a patient and as a doctor I would never ever call this kind of clinic to do the check up on me. I really hope I will end up with my report and bill otherwise I am think of hiring a lawyer for this matter.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Fake Incompetent Unprofessional Untrustworthy Expensive


21-02-2025

Sayeeda
  United States

Iv drips

So my Husband was very sick after his flight . Salma and Sabahat was amazing!!! Made him feel extremely comfortable and no pain whatsoever so ever . They are highly professional and very personable.
Few days later my Daughter was not feeling well after flying in Dubai . We made an appointment right away. Again excellent experience and very professional and personable. My daughter was very afraid and they took there time and made sure she feels comfortable . 5 star experience. I highly recommend !!

ADVANTAGESDISADVANTAGES

Amazing


28-12-2024

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