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Customer Experience

Customer Experience

1,219 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Amazing Attentive Competent Convenient Cooperative Credible Efficient Excellent Fantastic Fast Friendly Honest Inexpensive Knowledgeable Optimal Outstanding Perfect Pleasant Reliable Satisfying Smart Trustworthy Unique Professional Well-located Affordable Full Service Client-oriented
Dirty Disappointing Dishonest Horrible Inattentive Incompetent Messy Miserable Misleading Ridiculous Rude Terrible Unprofessional Unreliable Untrustworthy Not Client-oriented


Excellent

77%

Great

6%

Average

2%

Poor

0%

Bad

15%

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Description

AG CARS SERVICES, a division of AG Auto, has been in Automotive Business for more than 40 Years; involved in Global Automotive & Spare Parts Trade, Dealerships, Workshops and Vehicle Testing Centers.

AG Auto is a member of Al Ghurair Projects, which is owned by the Al Ghurairs. The group is currently chaired by H.E. Abdul Aziz Al Ghurair, who also act as the CEO of the leading regional bank ‘Mashreq’

AG Cars Services is considered as the Largest Multi-Brand Service Centre Network in UAE with state of art facilities. AG Cars is the ‘Best Alternate for Agency Repairs’

AG Cars Services network is spread across UAE with operations in Dubai (Deira, Al Quoz, Al Qusais, DIP), Sharjah (Industrial Area 4), Ras-Al-Khaimah, Abu Dhabi and Al Ain. With 9 branches, AG Cars is the largest multi-franchise repair network in the UAE.

AG Cars Services have an integrated management system as per the requirements of ISO9001:2008(Quality), ISO140001:2004(Environmental) and OHSAS 18001:2007(Health & Safety) standards to ensure service quality.

Products and Services
  • Routine Service / Lube
  • Mechanical Repairs
  • Wheel & Brakes
  • Tyre & Battery
  • A/C Service
  • Electrical Works
  • Steering & Suspension
  • Engine & Transmission
  • Computerized Diagnosis
  • Car Valuation / Inspection
  • Body/ Chassis / Denting
  • Car Polish & Detailing
Contact Details
  • https://www.agcars.ae/
  • +971600540045
  • [email protected]
  • 8th Street Al Khabaisi Area Deira Dubai United Arab Emirates
  • Deira
  • Dubai (UAE)
Additional Info

Address:
Dubai Investment Park 2
Dubai
United Arab Emirates

Street #24
Industrial 4
Sharjah
United Arab Emirates

Street #26
Industrial 4
Dubai
United Arab Emirates

4th Street
Sanaiya
Al Ain
United Arab Emirates

Musaffah 37
Abu Dhabi
United Arab Emirates

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Reviews

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Latest Reviews
Mohammed Parvez
  India

Additional damage to the car when kept for Accidental repair

I recently had my car repaired at AG Cars Service in Deira after an accident. While the repair work met my expectations, I was extremely disappointed to find that the interior roof fabric was sagging when I got my car back.When I questioned the staff, they claimed it was due to the summer heat. However, my car was in their possession for over 20 days, and I believe it was their responsibility to ensure the car was properly cared for during that time. They had initially claimed they would complete the repairs in 7 working days, but it took much longer.Additionally, I noticed a few wear and tear issues in the parts they repaired, which is unacceptable given the time they had my car.This damage to my car’s interior and the additional wear and tear are, in my opinion, a clear case of negligence by AG Cars Service. Their dismissive response, attributing the damage to the weather, is unacceptable. I expected them to take accountability and provide a solution, but they chose to walk away from the issue.
Sukoon insurance adviced me this garage, I would not recommend AG Cars Service due to their lack of responsibility and poor customer service. I hope they improve their practices and take better care of their customers’ vehicles in the future.

ADVANTAGESDISADVANTAGES

Disappointing Rude Unprofessional





27-06-2024

Rathish
  India

Massive delay of my car repair

Massive delay in repairing my car . Initially sourced second hand parts which was not compatible to my car which consumed close to 2 months and now planning to source new parts which will again take 45 days. This is total unethical and unprofessional work. Improper handling of car even at the garage, observed additional damage to the car body.still vehicle not delivered. Please someone help and take this seriously. I will not recommend AG cars to any one. One of the worst car service provider I have experienced so far.Their delay had caused me serious physical, mental stress, professional and financial issues.

ADVANTAGESDISADVANTAGES

Well-located

Disappointing Incompetent Misleading Unprofessional Unreliable


11-06-2024

ROOPESH CHERAYI
  United Arab Emirates

VERY BAD SEERVICE

It’s quite disappointing to hear about the subpar service from AG Cars. Despite your efforts to schedule a car wash appointment, it seems they consistently fall short, with their weekend slots consistently booked up. Moreover, their policy of not accepting walk-ins after 12 pm further complicates matters, leaving customers like yourself stranded without the service they’ve paid for. It’s certainly concerning when a company prioritizes revenue over customer satisfaction. Have you considered expressing your grievances directly to AG Cars management? Providing feedback may prompt them to reassess their service policies and strive for improvement. Alternatively, exploring other service providers might offer a more reliable solution for your car maintenance needs.

ADVANTAGESDISADVANTAGES

Disappointing Ridiculous


03-05-2024

Ramsheed Jafar
  United Arab Emirates

Sukoon insurance advised this garage but very unprofessional

Had to give my RR for minor paint touchup due to rear scratches via insurance. But very unprofessional work resulting in additional paint bumps and spreaded the paint to rear lower guard which was black. Amd worst part is clean car they filled with dust inside and outside as they keep car in yard with windows opem for no reason.

Never ever di business with these people.

ADVANTAGESDISADVANTAGES

Dirty Disappointing Dishonest Horrible Inattentive Messy Miserable Terrible Unprofessional Not Client-oriented




27-03-2024

Rajat Garg
  United Arab Emirates

Carwash

Good carwash service and tie up with Sukoon insurance

ADVANTAGESDISADVANTAGES

Pleasant Satisfying


06-02-2024

Shihab Peedikayil
  India

Service

Customer service has been very good.Kudos to Mr shibu for his excellent support
Future services from AG cars mussafah only

ADVANTAGESDISADVANTAGES

Attentive Convenient Trustworthy Professional Client-oriented


05-02-2024

Ashok
  India

Impeccable Service

The AG team here are incredible with very positive attitude (at least the ones I met) they tried to accommodate my request to the best of their ability And I must have to mention one Name Mr. Fahad who is very professional and empathetic he tries his best to meet all the request which some times are quite unreleastic as everybody wants their car to be fixed properly and fast, So thank you Fahad being patient and wonderful job done………….

ADVANTAGESDISADVANTAGES

Attentive


08-12-2023

Jalil
  India

Car Repair

I got my car repaired at AG Car Garage Sharjah. Mr. Majid and Jennish were leading the team to get repair my car. For the last 12 years in UAE, the AG Car Garage I found not only trustworthy but also very competent. I recommend that others try AG if anyone requires a good garage.

ADVANTAGESDISADVANTAGES

Competent Convenient Cooperative Excellent Honest Trustworthy Client-oriented


13-08-2023

Syed Tabish Sultan
  United Arab Emirates

AG Garage Good Client Experience

Went to AG Garage Sharjah, the team was very welcoming and especially Majed handled the query very well and had done everything perfectly. Well Done Majed.

ADVANTAGESDISADVANTAGES

Client-oriented


31-07-2023

Roberto Renna
  Italy

Cheating

If you want to loose your car FOR EVER take it here. They lie on everything you wait fo hours with no explanation.
You assist to several unappy customers complaining and shouting.
Many customers receive the car damaged (at least the complain also for this).
QUALITY OF REPAIRING VERY POOR
Painted color WRONG

ADVANTAGESDISADVANTAGES

Horrible



05-07-2023

Hany Ibrahim
  United Arab Emirates

Good customer Care

Excellent work
Excellent customer Care

Appreciated for Mohamed Sewilam support and help to make my satisfied

Appreciated all the works

ADVANTAGESDISADVANTAGES

Fantastic


14-06-2023

Raju
  India

Very worst repair center for incident cars

Rated as 5 star but it’s not worth to give even 1 star. This is my 8 months old experience, now facing issue in my car. Staff speak nicely but repair service is very very poor quality. After repair I kept my car again for quality test like misalignment of wheels and sound which was coming after accident repair. Then re-aligned my wheels and without solving sound issue, now my all tyres treads worn out. I checked with tyre shop & they said that alignment was not done perfectly due to that I had to change all tyres. Not changed even damaged parts near wheel, where incident happened, this also cause to damage my tyres and paint is OMG very poor. Within a month started to pade colour. No response in call center which they provided. Totally waste of money and waste time. I don’t recommend to anyone.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Horrible Inattentive Incompetent Messy Miserable Ridiculous Unreliable Not Client-oriented


24-02-2023

Shebeer aboobacker
  India

Slow service

Good location bad customer service .passing section very bad late attending . Less staff for testing section

ADVANTAGESDISADVANTAGES


20-02-2023

Rich
  United Kingdom

Failure After Failure

Our experience has been one broken promise after another. Parts not sourced on time. Deadlines not met. Nobody picking up phones. Messages not being returned. Needing to constantly be on top of the garage for any of the work to get done. The garage has continually wasted our time, sitting for hours in their office as they made repairs they should have already made. On top of this, our car was issued with a lane-swerving fine of 400aed whilst our car was supposed to be in their workshop.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Inattentive Incompetent Misleading Unprofessional Untrustworthy Not Client-oriented


23-01-2023

Fareen |   Verified
  United Arab Emirates

Fantastic

I would gladly recommend their services because they were customer-focused and offered reliable services at affordable pricing.

ADVANTAGESDISADVANTAGES

Excellent Affordable


31-05-2022

Samuel |   Verified
  United Arab Emirates

Decent

I would gladly recommend their services because they were customer-oriented and provided credible services at reasonable prices.

ADVANTAGESDISADVANTAGES

Attentive Knowledgeable


30-04-2022

Maxwell |   Verified
  United Arab Emirates

Experts

I had a pleasant experience with them when tried their services, they were experts and delivered optimal services.

ADVANTAGESDISADVANTAGES

Optimal Pleasant


28-04-2022

Nicholas |   Verified
  United Arab Emirates

Great

I opt their AC services they were fast and delivered quick services, I had a pleasant experience with them.

ADVANTAGESDISADVANTAGES

Fast Pleasant


11-04-2022

Shiloh |   Verified
  United Arab Emirates

Best

The auto care services provided by them are the best they were trustworthy and honestly delivered their services.

ADVANTAGESDISADVANTAGES

Honest Trustworthy


22-03-2022

Joziah |   Verified
  United Arab Emirates

Satisfying

I had a satisfying with them when tried their auto detailing services, they were competent and delivered amazing services.

ADVANTAGESDISADVANTAGES

Amazing Competent


07-03-2022

MUHAMMAD UMAR
  United Arab Emirates

service Contract vehicles

More than perfect
The services provided by this center are perfect. Their prices are reasonable and the staff is so professional!

Specially Thank to Mohamad Sewilam so professional and best person to deal with always available and helpful.

ADVANTAGESDISADVANTAGES

Cooperative


17-02-2022

prajith gopi
  United Arab Emirates

Car repair

Excellent garage. Quick and clean service. Sunil is fantastic customer service person. I am happy with AG cars

ADVANTAGESDISADVANTAGES

Fantastic


15-02-2022

Carson |   Verified
  United Arab Emirates

Great

I ask them for the mechanical repair services and it was good they were professional and delivered perfect auto repair services.

ADVANTAGESDISADVANTAGES

Perfect Professional


10-02-2022

Sonny |   Verified
  United Arab Emirates

Perfect

The auto care services provided by them are perfect they were competent and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Competent Satisfying


28-01-2022

Carlo
  Philippines

Damage Repair from accident

These guys are doing their job well. You can get your car on the timeline given in a perfect condition. Good job, especially to Mr. Sunil who managed from start to finish…

ADVANTAGESDISADVANTAGES

Reliable Smart Unique


23-01-2022

Tharanik
  United Arab Emirates

Car repairing

One of the best service provider. Too professional and well managed organisation to focus on the customer satisfaction and solving query. All the above keep their commitment and deliver on time.

ADVANTAGESDISADVANTAGES

Convenient Friendly Trustworthy Professional Affordable


10-01-2022

Jorge |   Verified
  United Arab Emirates

Full Service

I have visited them for the mechanical repair work and it was great, they are competent and delivered excellent services.

ADVANTAGESDISADVANTAGES

Competent Excellent


04-01-2022

Jace |   Verified
  United Arab Emirates

Fast

I opt them for the AC services and they were efficient and delivered satisfying services quickly, overall it was perfect.

ADVANTAGESDISADVANTAGES

Efficient Full Service


28-12-2021

Mateo |   Verified
  United Arab Emirates

Good

They are competent and delivered outstanding services it was a satisfying experience with them to try their car polish services, they did a good job.

ADVANTAGESDISADVANTAGES

Competent Outstanding


19-12-2021

Dileep Shamsudeen
  United Arab Emirates

Long delay with no proper justification

I dropped my car on 6th Dec for repairs ..They took almost 10 days for estimation for small dent in the back SUV door..Even the insurance approval the work is not yet started… Always saying we are running shortage of staff..to get proper response also very difficult…very disappointed service…Never ever experienced in Dubai

ADVANTAGESDISADVANTAGES

Disappointing


15-12-2021

Bentley |   Verified
  United Arab Emirates

Attentive

AG cars provide perfect car care services, staffs were friendly and attentive and deliver good car care services.

ADVANTAGESDISADVANTAGES

Friendly Perfect


11-12-2021

Everett |   Verified
  United Arab Emirates

Outstanding

I am satisfied with the detailing services provided them are fantastic, they are knowledgeable and delivered outstanding services.

ADVANTAGESDISADVANTAGES

Fantastic Knowledgeable


05-12-2021

Paul David
  India

Excellent Job

Recently I took my Car to AG cars for a repair I am satisfied with the service provided it is excellent I appreciate Mr Sunil who is very professional and helpful also delivered the service on time Great Job

ADVANTAGESDISADVANTAGES

Excellent


23-11-2021

Richard |   Verified
  United Arab Emirates

Satisfied

I opt them for the auto detailing services and it was a good experience with them as they were professional and smartly delivered their services, I am satisfied.

ADVANTAGESDISADVANTAGES

Smart Professional


22-11-2021

Jameson |   Verified
  United Arab Emirates

Satisfied

I am satisfied with their mechanical repair service, they are credible and deliver outstanding services.

ADVANTAGESDISADVANTAGES

Credible Outstanding


11-11-2021

Yasser |   Verified
  United Arab Emirates

Superb!

The car detailing service provided by this center is perfect. Also, their prices are so reliable and affordable. Totally satisfying experience.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


26-10-2021

Meirong |   Verified
  United Arab Emirates

More than perfect

The services provided by this center are perfect. Their prices are reasonable and the staff is so professional!

ADVANTAGESDISADVANTAGES

Perfect Professional


10-10-2021

Derya |   Verified
  United Arab Emirates

Amazing services

This center is offering amazing services at very affordable prices. I was satisfied with my experience and I would always recommend them.

ADVANTAGESDISADVANTAGES

Amazing Affordable


08-10-2021

Joaquin |   Verified
  United Arab Emirates

Reliable

I went to them for AC services and they have delivered satisfying and their prices are good quite affordable.

ADVANTAGESDISADVANTAGES

Satisfying Affordable


21-09-2021

Cheryl Nadugo
  Philippines

JOSHELLE/RECEPTION

She is amazing from the start, I left our car for repair and she was very helpful and easy to communicate with, my email was not going through and she assisted all the way, she is precise and excellent in answering all my inquiries. She is an asset to Ag Team!! Outstanding staff.

ADVANTAGESDISADVANTAGES

Amazing Competent Credible Friendly Outstanding Client-oriented


13-09-2021

Bunko |   Verified
  United Arab Emirates

Superb!

I was satisfied and happy with my experience with this company. The spare parts provided by them are perfect, with perfect quality, and totally affordable price.

ADVANTAGESDISADVANTAGES

Perfect Affordable


09-09-2021

Stevenson |   Verified
  United Arab Emirates

Well-experienced team!

I would always be thankful to the team working at this garage. As I went there to check the A/C in my car. They were very professional and they finished the service within a short period of time. They’re a very well-experienced team!

ADVANTAGESDISADVANTAGES

Fast Professional


31-08-2021

Carl |   Verified
  United Arab Emirates

Satisfying

I went to them to avail their services for my vehicle’s battery, they are efficient and perfectly deliver their services at affordable prices.

ADVANTAGESDISADVANTAGES

Perfect Affordable


08-08-2021

Nathaniel |   Verified
  United Arab Emirates

Perfect

I went to them to fix the AC issue of my vehicle, they have fixed it quickly, my experience with them was good, sure I will try their other services when needed.

ADVANTAGESDISADVANTAGES

Fast Satisfying


03-08-2021

Mateo |   Verified
  United Arab Emirates

Well Trained

I have tried their battery services for my vehicle, they are competent and well trained and provided satisfying services to their clients.

ADVANTAGESDISADVANTAGES

Competent Satisfying


13-07-2021

Logan |   Verified
  United Arab Emirates

Attentive

I have tried their car detailing services as their services are perfectly reliable, staffs were efficient was attentive, which I like it, overall it was a satisfying experience.

ADVANTAGESDISADVANTAGES

Efficient Satisfying


01-07-2021

Eithan |   Verified
  United Arab Emirates

Reliable

As they are offering various services, I have visited them for AC services which they have done it quickly, staff was fast and competent in their work.

ADVANTAGESDISADVANTAGES

Competent Fast


20-05-2021

Pedro |   Verified
  United Arab Emirates

Satisfying!

I took the Car polish and detailing service with this company. The service was perfect and the staff was professional! Satisfying experience.

ADVANTAGESDISADVANTAGES

Satisfying Professional


20-05-2021

Lathyn |   Verified
  United Arab Emirates

Professional team

The A/C repairing service provided by this company is more than perfect. The A/C in my car needed to be fixed so I went to them. The team was very professional and attentive and they fixed the A/C perfectly!

ADVANTAGESDISADVANTAGES

Attentive Professional


13-05-2021

Brixton |   Verified
  United Arab Emirates

Advisable

I took their car polishing services, which I really liked it they have made it perfectly, and their prices are good too, I will recommend this company to others for car services.

ADVANTAGESDISADVANTAGES

Inexpensive Perfect


03-05-2021

Rhett |   Verified
  United Arab Emirates

Satisfied

There was some battery issue in my vehicle, I took my car to them they checked it fix it, they identify the problem in a blink of an eye, they are knowledgeable and professional.

ADVANTAGESDISADVANTAGES

Knowledgeable Professional


18-04-2021

Waylon |   Verified
  United Arab Emirates

Efficient

I have availed their mechanical repair services on my friend’s suggestion, it was good they perfect made the repair and they are quick too in delivering their services.

ADVANTAGESDISADVANTAGES

Fast Perfect Reliable


13-04-2021

Jack |   Verified
  United Arab Emirates

Testing center available!!

I think this is the most unique and reliable feature any car services company can achieve. I always heard about it but couldn’t find any company providing it with affordable prices but at this company, its price is really reliable and very affordable. I tried it and it was really amazing experience.

ADVANTAGESDISADVANTAGES

Convenient Affordable


30-03-2021

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Reviews
Mohammed Parvez
  India

Additional damage to the car when kept for Accidental repair

I recently had my car repaired at AG Cars Service in Deira after an accident. While the repair work met my expectations, I was extremely disappointed to find that the interior roof fabric was sagging when I got my car back.When I questioned the staff, they claimed it was due to the summer heat. However, my car was in their possession for over 20 days, and I believe it was their responsibility to ensure the car was properly cared for during that time. They had initially claimed they would complete the repairs in 7 working days, but it took much longer.Additionally, I noticed a few wear and tear issues in the parts they repaired, which is unacceptable given the time they had my car.This damage to my car’s interior and the additional wear and tear are, in my opinion, a clear case of negligence by AG Cars Service. Their dismissive response, attributing the damage to the weather, is unacceptable. I expected them to take accountability and provide a solution, but they chose to walk away from the issue.
Sukoon insurance adviced me this garage, I would not recommend AG Cars Service due to their lack of responsibility and poor customer service. I hope they improve their practices and take better care of their customers’ vehicles in the future.

ADVANTAGESDISADVANTAGES

Disappointing Rude Unprofessional





27-06-2024

Rathish
  India

Massive delay of my car repair

Massive delay in repairing my car . Initially sourced second hand parts which was not compatible to my car which consumed close to 2 months and now planning to source new parts which will again take 45 days. This is total unethical and unprofessional work. Improper handling of car even at the garage, observed additional damage to the car body.still vehicle not delivered. Please someone help and take this seriously. I will not recommend AG cars to any one. One of the worst car service provider I have experienced so far.Their delay had caused me serious physical, mental stress, professional and financial issues.

ADVANTAGESDISADVANTAGES

Well-located

Disappointing Incompetent Misleading Unprofessional Unreliable


11-06-2024

ROOPESH CHERAYI
  United Arab Emirates

VERY BAD SEERVICE

It’s quite disappointing to hear about the subpar service from AG Cars. Despite your efforts to schedule a car wash appointment, it seems they consistently fall short, with their weekend slots consistently booked up. Moreover, their policy of not accepting walk-ins after 12 pm further complicates matters, leaving customers like yourself stranded without the service they’ve paid for. It’s certainly concerning when a company prioritizes revenue over customer satisfaction. Have you considered expressing your grievances directly to AG Cars management? Providing feedback may prompt them to reassess their service policies and strive for improvement. Alternatively, exploring other service providers might offer a more reliable solution for your car maintenance needs.

ADVANTAGESDISADVANTAGES

Disappointing Ridiculous


03-05-2024

Ramsheed Jafar
  United Arab Emirates

Sukoon insurance advised this garage but very unprofessional

Had to give my RR for minor paint touchup due to rear scratches via insurance. But very unprofessional work resulting in additional paint bumps and spreaded the paint to rear lower guard which was black. Amd worst part is clean car they filled with dust inside and outside as they keep car in yard with windows opem for no reason.

Never ever di business with these people.

ADVANTAGESDISADVANTAGES

Dirty Disappointing Dishonest Horrible Inattentive Messy Miserable Terrible Unprofessional Not Client-oriented




27-03-2024

Rajat Garg
  United Arab Emirates

Carwash

Good carwash service and tie up with Sukoon insurance

ADVANTAGESDISADVANTAGES

Pleasant Satisfying


06-02-2024

Shihab Peedikayil
  India

Service

Customer service has been very good.Kudos to Mr shibu for his excellent support
Future services from AG cars mussafah only

ADVANTAGESDISADVANTAGES

Attentive Convenient Trustworthy Professional Client-oriented


05-02-2024

Ashok
  India

Impeccable Service

The AG team here are incredible with very positive attitude (at least the ones I met) they tried to accommodate my request to the best of their ability And I must have to mention one Name Mr. Fahad who is very professional and empathetic he tries his best to meet all the request which some times are quite unreleastic as everybody wants their car to be fixed properly and fast, So thank you Fahad being patient and wonderful job done………….

ADVANTAGESDISADVANTAGES

Attentive


08-12-2023

Jalil
  India

Car Repair

I got my car repaired at AG Car Garage Sharjah. Mr. Majid and Jennish were leading the team to get repair my car. For the last 12 years in UAE, the AG Car Garage I found not only trustworthy but also very competent. I recommend that others try AG if anyone requires a good garage.

ADVANTAGESDISADVANTAGES

Competent Convenient Cooperative Excellent Honest Trustworthy Client-oriented


13-08-2023

Syed Tabish Sultan
  United Arab Emirates

AG Garage Good Client Experience

Went to AG Garage Sharjah, the team was very welcoming and especially Majed handled the query very well and had done everything perfectly. Well Done Majed.

ADVANTAGESDISADVANTAGES

Client-oriented


31-07-2023

Roberto Renna
  Italy

Cheating

If you want to loose your car FOR EVER take it here. They lie on everything you wait fo hours with no explanation.
You assist to several unappy customers complaining and shouting.
Many customers receive the car damaged (at least the complain also for this).
QUALITY OF REPAIRING VERY POOR
Painted color WRONG

ADVANTAGESDISADVANTAGES

Horrible



05-07-2023

Hany Ibrahim
  United Arab Emirates

Good customer Care

Excellent work
Excellent customer Care

Appreciated for Mohamed Sewilam support and help to make my satisfied

Appreciated all the works

ADVANTAGESDISADVANTAGES

Fantastic


14-06-2023

Raju
  India

Very worst repair center for incident cars

Rated as 5 star but it’s not worth to give even 1 star. This is my 8 months old experience, now facing issue in my car. Staff speak nicely but repair service is very very poor quality. After repair I kept my car again for quality test like misalignment of wheels and sound which was coming after accident repair. Then re-aligned my wheels and without solving sound issue, now my all tyres treads worn out. I checked with tyre shop & they said that alignment was not done perfectly due to that I had to change all tyres. Not changed even damaged parts near wheel, where incident happened, this also cause to damage my tyres and paint is OMG very poor. Within a month started to pade colour. No response in call center which they provided. Totally waste of money and waste time. I don’t recommend to anyone.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Horrible Inattentive Incompetent Messy Miserable Ridiculous Unreliable Not Client-oriented


24-02-2023

Shebeer aboobacker
  India

Slow service

Good location bad customer service .passing section very bad late attending . Less staff for testing section

ADVANTAGESDISADVANTAGES


20-02-2023

Rich
  United Kingdom

Failure After Failure

Our experience has been one broken promise after another. Parts not sourced on time. Deadlines not met. Nobody picking up phones. Messages not being returned. Needing to constantly be on top of the garage for any of the work to get done. The garage has continually wasted our time, sitting for hours in their office as they made repairs they should have already made. On top of this, our car was issued with a lane-swerving fine of 400aed whilst our car was supposed to be in their workshop.

ADVANTAGESDISADVANTAGES

Disappointing Dishonest Inattentive Incompetent Misleading Unprofessional Untrustworthy Not Client-oriented


23-01-2023

Fareen |   Verified
  United Arab Emirates

Fantastic

I would gladly recommend their services because they were customer-focused and offered reliable services at affordable pricing.

ADVANTAGESDISADVANTAGES

Excellent Affordable


31-05-2022

Samuel |   Verified
  United Arab Emirates

Decent

I would gladly recommend their services because they were customer-oriented and provided credible services at reasonable prices.

ADVANTAGESDISADVANTAGES

Attentive Knowledgeable


30-04-2022

Maxwell |   Verified
  United Arab Emirates

Experts

I had a pleasant experience with them when tried their services, they were experts and delivered optimal services.

ADVANTAGESDISADVANTAGES

Optimal Pleasant


28-04-2022

Nicholas |   Verified
  United Arab Emirates

Great

I opt their AC services they were fast and delivered quick services, I had a pleasant experience with them.

ADVANTAGESDISADVANTAGES

Fast Pleasant


11-04-2022

Shiloh |   Verified
  United Arab Emirates

Best

The auto care services provided by them are the best they were trustworthy and honestly delivered their services.

ADVANTAGESDISADVANTAGES

Honest Trustworthy


22-03-2022

Joziah |   Verified
  United Arab Emirates

Satisfying

I had a satisfying with them when tried their auto detailing services, they were competent and delivered amazing services.

ADVANTAGESDISADVANTAGES

Amazing Competent


07-03-2022

MUHAMMAD UMAR
  United Arab Emirates

service Contract vehicles

More than perfect
The services provided by this center are perfect. Their prices are reasonable and the staff is so professional!

Specially Thank to Mohamad Sewilam so professional and best person to deal with always available and helpful.

ADVANTAGESDISADVANTAGES

Cooperative


17-02-2022

prajith gopi
  United Arab Emirates

Car repair

Excellent garage. Quick and clean service. Sunil is fantastic customer service person. I am happy with AG cars

ADVANTAGESDISADVANTAGES

Fantastic


15-02-2022

Carson |   Verified
  United Arab Emirates

Great

I ask them for the mechanical repair services and it was good they were professional and delivered perfect auto repair services.

ADVANTAGESDISADVANTAGES

Perfect Professional


10-02-2022

Sonny |   Verified
  United Arab Emirates

Perfect

The auto care services provided by them are perfect they were competent and delivered satisfying services.

ADVANTAGESDISADVANTAGES

Competent Satisfying


28-01-2022

Carlo
  Philippines

Damage Repair from accident

These guys are doing their job well. You can get your car on the timeline given in a perfect condition. Good job, especially to Mr. Sunil who managed from start to finish…

ADVANTAGESDISADVANTAGES

Reliable Smart Unique


23-01-2022

Tharanik
  United Arab Emirates

Car repairing

One of the best service provider. Too professional and well managed organisation to focus on the customer satisfaction and solving query. All the above keep their commitment and deliver on time.

ADVANTAGESDISADVANTAGES

Convenient Friendly Trustworthy Professional Affordable


10-01-2022

Jorge |   Verified
  United Arab Emirates

Full Service

I have visited them for the mechanical repair work and it was great, they are competent and delivered excellent services.

ADVANTAGESDISADVANTAGES

Competent Excellent


04-01-2022

Jace |   Verified
  United Arab Emirates

Fast

I opt them for the AC services and they were efficient and delivered satisfying services quickly, overall it was perfect.

ADVANTAGESDISADVANTAGES

Efficient Full Service


28-12-2021

Mateo |   Verified
  United Arab Emirates

Good

They are competent and delivered outstanding services it was a satisfying experience with them to try their car polish services, they did a good job.

ADVANTAGESDISADVANTAGES

Competent Outstanding


19-12-2021

Dileep Shamsudeen
  United Arab Emirates

Long delay with no proper justification

I dropped my car on 6th Dec for repairs ..They took almost 10 days for estimation for small dent in the back SUV door..Even the insurance approval the work is not yet started… Always saying we are running shortage of staff..to get proper response also very difficult…very disappointed service…Never ever experienced in Dubai

ADVANTAGESDISADVANTAGES

Disappointing


15-12-2021

Bentley |   Verified
  United Arab Emirates

Attentive

AG cars provide perfect car care services, staffs were friendly and attentive and deliver good car care services.

ADVANTAGESDISADVANTAGES

Friendly Perfect


11-12-2021

Everett |   Verified
  United Arab Emirates

Outstanding

I am satisfied with the detailing services provided them are fantastic, they are knowledgeable and delivered outstanding services.

ADVANTAGESDISADVANTAGES

Fantastic Knowledgeable


05-12-2021

Paul David
  India

Excellent Job

Recently I took my Car to AG cars for a repair I am satisfied with the service provided it is excellent I appreciate Mr Sunil who is very professional and helpful also delivered the service on time Great Job

ADVANTAGESDISADVANTAGES

Excellent


23-11-2021

Richard |   Verified
  United Arab Emirates

Satisfied

I opt them for the auto detailing services and it was a good experience with them as they were professional and smartly delivered their services, I am satisfied.

ADVANTAGESDISADVANTAGES

Smart Professional


22-11-2021

Jameson |   Verified
  United Arab Emirates

Satisfied

I am satisfied with their mechanical repair service, they are credible and deliver outstanding services.

ADVANTAGESDISADVANTAGES

Credible Outstanding


11-11-2021

Yasser |   Verified
  United Arab Emirates

Superb!

The car detailing service provided by this center is perfect. Also, their prices are so reliable and affordable. Totally satisfying experience.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


26-10-2021

Meirong |   Verified
  United Arab Emirates

More than perfect

The services provided by this center are perfect. Their prices are reasonable and the staff is so professional!

ADVANTAGESDISADVANTAGES

Perfect Professional


10-10-2021

Derya |   Verified
  United Arab Emirates

Amazing services

This center is offering amazing services at very affordable prices. I was satisfied with my experience and I would always recommend them.

ADVANTAGESDISADVANTAGES

Amazing Affordable


08-10-2021

Joaquin |   Verified
  United Arab Emirates

Reliable

I went to them for AC services and they have delivered satisfying and their prices are good quite affordable.

ADVANTAGESDISADVANTAGES

Satisfying Affordable


21-09-2021

Cheryl Nadugo
  Philippines

JOSHELLE/RECEPTION

She is amazing from the start, I left our car for repair and she was very helpful and easy to communicate with, my email was not going through and she assisted all the way, she is precise and excellent in answering all my inquiries. She is an asset to Ag Team!! Outstanding staff.

ADVANTAGESDISADVANTAGES

Amazing Competent Credible Friendly Outstanding Client-oriented


13-09-2021

Bunko |   Verified
  United Arab Emirates

Superb!

I was satisfied and happy with my experience with this company. The spare parts provided by them are perfect, with perfect quality, and totally affordable price.

ADVANTAGESDISADVANTAGES

Perfect Affordable


09-09-2021

Stevenson |   Verified
  United Arab Emirates

Well-experienced team!

I would always be thankful to the team working at this garage. As I went there to check the A/C in my car. They were very professional and they finished the service within a short period of time. They’re a very well-experienced team!

ADVANTAGESDISADVANTAGES

Fast Professional


31-08-2021

Carl |   Verified
  United Arab Emirates

Satisfying

I went to them to avail their services for my vehicle’s battery, they are efficient and perfectly deliver their services at affordable prices.

ADVANTAGESDISADVANTAGES

Perfect Affordable


08-08-2021

Nathaniel |   Verified
  United Arab Emirates

Perfect

I went to them to fix the AC issue of my vehicle, they have fixed it quickly, my experience with them was good, sure I will try their other services when needed.

ADVANTAGESDISADVANTAGES

Fast Satisfying


03-08-2021

Mateo |   Verified
  United Arab Emirates

Well Trained

I have tried their battery services for my vehicle, they are competent and well trained and provided satisfying services to their clients.

ADVANTAGESDISADVANTAGES

Competent Satisfying


13-07-2021

Logan |   Verified
  United Arab Emirates

Attentive

I have tried their car detailing services as their services are perfectly reliable, staffs were efficient was attentive, which I like it, overall it was a satisfying experience.

ADVANTAGESDISADVANTAGES

Efficient Satisfying


01-07-2021

Eithan |   Verified
  United Arab Emirates

Reliable

As they are offering various services, I have visited them for AC services which they have done it quickly, staff was fast and competent in their work.

ADVANTAGESDISADVANTAGES

Competent Fast


20-05-2021

Pedro |   Verified
  United Arab Emirates

Satisfying!

I took the Car polish and detailing service with this company. The service was perfect and the staff was professional! Satisfying experience.

ADVANTAGESDISADVANTAGES

Satisfying Professional


20-05-2021

Lathyn |   Verified
  United Arab Emirates

Professional team

The A/C repairing service provided by this company is more than perfect. The A/C in my car needed to be fixed so I went to them. The team was very professional and attentive and they fixed the A/C perfectly!

ADVANTAGESDISADVANTAGES

Attentive Professional


13-05-2021

Brixton |   Verified
  United Arab Emirates

Advisable

I took their car polishing services, which I really liked it they have made it perfectly, and their prices are good too, I will recommend this company to others for car services.

ADVANTAGESDISADVANTAGES

Inexpensive Perfect


03-05-2021

Rhett |   Verified
  United Arab Emirates

Satisfied

There was some battery issue in my vehicle, I took my car to them they checked it fix it, they identify the problem in a blink of an eye, they are knowledgeable and professional.

ADVANTAGESDISADVANTAGES

Knowledgeable Professional


18-04-2021

Waylon |   Verified
  United Arab Emirates

Efficient

I have availed their mechanical repair services on my friend’s suggestion, it was good they perfect made the repair and they are quick too in delivering their services.

ADVANTAGESDISADVANTAGES

Fast Perfect Reliable


13-04-2021

Jack |   Verified
  United Arab Emirates

Testing center available!!

I think this is the most unique and reliable feature any car services company can achieve. I always heard about it but couldn’t find any company providing it with affordable prices but at this company, its price is really reliable and very affordable. I tried it and it was really amazing experience.

ADVANTAGESDISADVANTAGES

Convenient Affordable


30-03-2021

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