AG CARS SERVICES, a division of AG Auto, has been in Automotive Business for more than 40 Years; involved in Global Automotive & Spare Parts Trade, Dealerships, Workshops and Vehicle Testing Centers.
AG Auto is a member of Al Ghurair Projects, which is owned by the Al Ghurairs. The group is currently chaired by H.E. Abdul Aziz Al Ghurair, who also act as the CEO of the leading regional bank ‘Mashreq’
AG Cars Services is considered as the Largest Multi-Brand Service Centre Network in UAE with state of art facilities. AG Cars is the ‘Best Alternate for Agency Repairs’
AG Cars Services network is spread across UAE with operations in Dubai (Deira, Al Quoz, Al Qusais, DIP), Sharjah (Industrial Area 4), Ras-Al-Khaimah, Abu Dhabi and Al Ain. With 9 branches, AG Cars is the largest multi-franchise repair network in the UAE.
AG Cars Services have an integrated management system as per the requirements of ISO9001:2008(Quality), ISO140001:2004(Environmental) and OHSAS 18001:2007(Health & Safety) standards to ensure service quality.
Address: Dubai Investment Park 2 Dubai United Arab Emirates
Street #24 Industrial 4 Sharjah United Arab Emirates
Street #26 Industrial 4 Dubai United Arab Emirates
4th Street Sanaiya Al Ain United Arab Emirates
Musaffah 37 Abu Dhabi United Arab Emirates
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Latest Reviews
8888 United Arab Emirates
CAR REPAIR
I am extremely disappointed and unhappy with the service we received from AG Cars.
Our car was sent to their shop on June 30, 2026. After waiting for almost three weeks, we called them to ask for an update. We were told that they had already ordered the necessary parts and were just waiting for them to arrive before they could proceed with the repair. After one month, we followed up again to check on the progress of the car.
They then asked us to come back on Thursday, August 6, 2026, to check the car. When we arrived, we were told that we could not see the car because it was inside the painting room and that the paint fumes were not safe for our health. We accepted their explanation at that time.
However, later, when we passed by their shop, we saw our car outside the garage, not inside the painting room as we had been told. Naturally, this made us question the information we were receiving.
We were again told to come back on Friday, but when we went there, nothing had been done yet. We were then told that it would be ready by Monday because they needed to allow the paint to dry properly. On Monday, we called again and were told that it would be ready on Tuesday instead.
On Tuesday morning, we checked again and saw that the car was still outside. I called them, understandably already upset because of the repeated delays. During the call, I was again told that the car was inside the painting room. However, at the exact same time, my family was at the shop and confirmed that the car was still outside.
Only then were we told, “Okay, Madam, I will bring the car inside.”
I asked what time we could collect the car, and once again we were told 4:00 PM. We arrived at 4:00 PM, but the car was still not finished. We ended up waiting until 8:00 PM before the car was finally completed.
What makes this even more frustrating is that our car was with AG Cars for approximately 40 days before we were finally able to take it back.
We understand that car repairs can sometimes take time, especially when parts need to be ordered and when painting requires sufficient drying time. However, 40 days is a very long time. What is most disappointing is not only the delay, but also the repeated promises, changing timelines, and inconsistent information we received throughout the process.
We were repeatedly told to come back on different dates, only to find that the car was still not ready. We were also told that the car was inside the painting room, while we could actually see that it was outside.
As customers, we expect honest communication, proper coordination, transparency, and respect for our time. Unfortunately, our experience with AG Cars was far from that.
This was an extremely frustrating and disappointing experience. After waiting approximately 40 days and repeatedly being given different explanations and promised completion dates, I cannot say that I am satisfied with the service provided by AG Cars.
I sincerely hope the management takes customer complaints seriously and improves their service and communication. Customers deserve to be kept properly informed and treated with honesty, transparency, and respect.
Very disappointing experience. I would not recommend AG Cars based on the service we received.
ADVANTAGES>
DISADVANTAGES
Disappointing
12-08-2026
Leslie B. Godin India
Collecting my Mulkiya after vehicle testing
I went to AG Cars Al Mamzar to print my mulkiya at the machine as the test had been completed earlier. I was surprised to see a gent assisting the customers with payment and collection of the mulkiya. At first I felt it was quite unnecessary as I used to do this on my own. However when my turn came I was pleasantly surprised that he read my file number and within a minute or two handed me my mulkiya. The friendly, helpful and respectful manner in which he did his job left me very impressed. I took the trouble to thank him before I left.Thank you Abdullah Al Hubaishi.
I have been looking for a proper, reliable workshop for my Audi S6 for a very long time. I visited numerous garages in the past, and they all left me with a bad aftertaste. Ironically, I found AG Cars completely by accident after a car mishap when my provider, Sukoon Insurance, assigned me to this facility. The experience has been absolutely flawless from start to finish. Mr. Mohammed looked after my case; he was incredibly friendly and constantly kept me updated on the progress. I must also highly praise Mr. William and Mr. Sagar—their in-depth technical know-how completely reassured me that my car was finally in the right hands. Honestly, the entire team made me feel completely at home. From the security guard and the receptionist to the cashier, everyone was accommodating, polite, and welcoming. I am thrilled to say I will never need to look for another workshop or service center again. Thank you so much to the entire team!
BijuPappalil Ajman
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DISADVANTAGES
Amazing
25-06-2026
Biju Rajendran United Arab Emirates
The Complete, Perfect and affordable Garage!
⭐⭐⭐⭐⭐ Finally, the perfect garage for my Audi S6! I have been looking for a proper, reliable workshop for my Audi S6 for a very long time. I visited numerous garages in the past, and they all left me with a bad aftertaste. Ironically, I found AG Cars completely by accident after a car mishap when my provider, Sukoon Insurance, assigned me to this facility. The experience has been absolutely flawless from start to finish. Mr. Mohammed looked after my case; he was incredibly friendly and constantly kept me updated on the progress. I must also highly praise Mr. William and Mr. Sagar—their in-depth technical know-how completely reassured me that my car was finally in the right hands. Honestly, the entire team made me feel completely at home. From the security guard and the receptionist to the cashier, everyone was accommodating, polite, and welcoming. I am thrilled to say I will never need to look for another workshop or service center again. Thank you so much to the entire team! BijuPappalil Ajman
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DISADVANTAGES
Amazing
25-06-2026
romualdo albasin United Arab Emirates
Fake AMC for car service
We are a owner of Chevrolet Trax. See the below comments and attached photos the reason why I put a lot of disadvantage.
The AMC consist of 3 services all in all. 2 minor service and 1 major service. In minor service cover only motor change oil 10k mileage, break fluid and coolant top-up, and inspection (cannot remember how many points). For the major service cover 10k engine oil change, transmission/gear oil change, ac filter change, brake pad change, coolant and break fluid top, and inspection (cannot remember how many points).
1. They did not change the brake pad because they said it is still okey. Actually, i replace it by my self at around 80K mileage. But my point is whether it is still okey but it was used or not torn out. They need to replace as it was in the scope of AMC. The in-charge I’ve spoke is very cruel dealing customer as the manager is on leave as per the receptionist. He told me that if they check and still okey they will not replace. They will replace only once it worn out. I explained and told him so your AMC is a liar why they did not put clearly in AMC. Also, i told him that see the dash board the oil indicate 31% and saying i do not know what is happening and your saying and arguing back. 3. Oil status in dashboard 31%. I do not know if they replace the oil or not. As the mileage did not reach 10k. Because I followed the AMC which come first 10K or 6 months. 2. Coolant top-up refill excessively. When got home in busy day after took the car in the afternoon. I checked the coolant because it seems the color in the tank was bit change. The coolant color of AC Delco (GM recommended to use) is orange and when i saw there is pinkish color and immediately open to check. And suddenly the coolant overfall as the engine is still heat it was not happened to me before although the engine is hot. Because I follow the mark of maximum. Now i do not know which brand they put. 3. Security attitude. My car was surrounded with other cars and cannot move out. I hand over the gate pass to him and ask the key of car. He said it was in the car. Then told him there is other car blocked my car and cannot come out. Then something come up my mind to check the break pad. Security asked me to go out first before to check. I told him wait for a while i am checking. Then they returned the car and blocked it again. I shouted him told that I’ve waited 30 mins and for a couple of minute you cannot wait. How stupid you are. 4. They replace the ac filter which is compatible for other car.
IN CONCLUSION. THINK MORE THAN TWICE TO TAKE AMC TO AG CARS. BECAUSE YOU MIGHT EXPERIENCE WHAT I HAVE EXPERIENCED. THEY ARE UNPROFESSIONAL AND NOT FOLLOWING THE TERMS AND CONDITIONS WHICH IS WRITTEN IN AMC. THEY ARE FRAUD AND FAKE TAKING MONEY FOR THOSE WORKING HARD TO PAY TO THEM.
If I could give zero stars, I genuinely would. My experience with Al Ghurair Garage in Deira (Barancho area) for a Sokoon insurance repair has been one of the worst service experiences I’ve ever had.
What should have been a simple trunk repair—on a part that wasn’t even originally faulty—ended up taking almost an entire month, with absolutely nothing to justify the delay. And when I finally saw the result, it was even more disappointing:
The panel gaps are huge, uneven, and completely unprofessional.
The PAJERO SPORTS logo is misaligned and looks like it was applied without any care.
Some interior panels are loose, missing clips, or not installed properly at all.
A plastic cover is missing, and no explanation was given.
The paint job is uneven, with obvious overspray and excess paint on areas that were never supposed to be painted.
The electronic trunk no longer works, even though it was perfectly functional before giving them the car.
Another major frustration: they kept my car parked outside in the open under the full heat of the sun. I even provided a windshield cover, yet they didn’t bother to use it until I repeatedly told them. The level of carelessness was unbelievable.
What made it worse was the staff’s attitude — they acted as if these issues were not their responsibility and showed no willingness to correct their mistakes. No accountability, no professionalism, nothing.
Calling the attention of Sokoon Insurance: Based on my experience, your company’s reputation is being damaged by partnering with this kind of garage. Customers trust you to choose dependable and quality repair centers, and this garage—based on how my vehicle was handled—falls far below acceptable standards.
I strongly advise anyone who values their vehicle and their time to avoid this garage completely.
I would to commend Abu Saleh for being professional, and accommodating. He explained to me the process and coordinated properly to the insurance. He is really helpful and on time. I brought my car for repair and the team were very quick that in just 3 days I got my car back. Thank you guys for your help.
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DISADVANTAGES
AdvisableAttentiveCooperativeClient-oriented
13-11-2025
Sudhir United Arab Emirates
Car Service
Excellent work done . Mr Rasool was our service engineer. He did his best to deliver the car on time. He was very helpful. I will for sure recommend AG car service to my friends.
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DISADVANTAGES
CompetentExcellentHelpfulAffordable
07-09-2025
Mimoune RABHI United Arab Emirates
Disastrous repairs
Following an accident, i have been asked by my insurance to bring my car to AG SERVICES Worshop, they made a very dirty job:
– Very bad quality of repairs (please refer to the attached pictures). – Missing parts – They asked me to handle others repairs that I never asked for (as per them not due to the accident). Their only goal was to make other sales…. (Please refer to the attached)
After after taking the car back to the garage, they promised me to call me back in 2 days, after one week, nobody called me back and after I sent a reminder, I have been told that the delivery of the missing part will take one month.
Now, my level of trust for this workshop between 0 and 10 is -3, I can’t bring my car back to these scammers and I’d like to proceed with the repairs in a trusted workshop and I’ll take the full responsibility. I hope the insurance didn’t proceed with any payment and instead, I’d like to have the related amount as a compensation to repair my car myself. If Sukoon doesn’t make the right decision, I’ll raise a case in Dubai courts.
Also, I do encourage Sukoon to stop working with this workshop to preserve their reputation, this garage is making Sukoon brand image dirty.
I raised a complaint against this team of scammers to Sukoon, I can’t wait to see what would be Sukoon decision, I’ll keep you posted.
The staff was very cooperative and nice. Car given for sound from under chassis. Received back with same sound. They did works not related to the sound and billed a big amount. Feels cheated
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DISADVANTAGES
Cooperative
IncompetentExpensive
04-06-2025
Mel Patrick Nagares United Arab Emirates
Complaints about AG Cars Services Deira (MTC-0235615)
It took them 16 days to get my car fixed. And it costs me 30dhs per day for parking and I wouldn’t mind it much if they will get my car fixed as they promised, but NOT. And it seemed that the delay was caused because they were not true to what they said. Stating changing the REAR DOOR, but instead just repaired it
They will say they will call you back but they WILL NOT
They told me that the will replace the Rear panel but it doesn’t seem like it as there are still cracks and dents hidden on it. They think it will go unnoticed. This is very disappointing and poor service! and unacceptable. See the photo below:
paint is damaged due to fitting i guess, unprofessional workmanship
This is why I said it seemed they did not change the rear panel. See for yourself the QUALITY they are providing for YOUR customers.
They did not even replaced this part: Did not even minded aligning it
The knob is already shaking and loose
AND WHAT’S EVEN MORE SATISFYING IS THAT THEY ADDED A DENT AND PAINT CHIP ON MY CAR!
If there is an option 0 star, i would choose 0 star for this kind of experience in ag cars. Mr. R**** is not a client oriented person and etc. It was really horrible coordination experience with him.
Visited AG Cars today for car wash. Mr. Shibu (Service Advisor) was very helpful and provide all the required information even though the incorrect booking done by the call center.
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DISADVANTAGES
AdvisableHelpfulSatisfying
26-04-2025
Francesco Galdi Italy
Delays, Additional Damages, Car was driven without my authorization
Awful experience. Being directed by Sukoon here after a minor car crash, the garage is part of their “premium” range apparently. Car was delivered the first time in laughable condition, kept in the garage for another three days and delivered with a switch broken, the car has been allegedly driven to a “yard” and for a “test drive” (??) by the team. For the first time in my life I had to go through a phone call with the Manager of the branch telling me “you are arrogant, i won’t fix your car”, the reception Manager ghosted me and throughout the repairing process I had to constantly follow up as no details were shared (what a premium experience, indeed?). No pictures provided after my request of clarifying the happenings of the broken switch, check-in of the car made in a very unprofessional way, so much so that they missed to highlight a dent in the right front tyre of my car, which I could have taken massively advantage of. Steer clear from this place if you value your car and its value. Despite my many request of being contacted by the Manager of the branch, he never picked up the phone and took the time to go through all details with me.
Picture 1 – switch broken, I have never been provided pictures upon checking in the car. Picture 2 – team scrambling to fix the wobbly headlight they patched up. The day they deem the car ready I have scheduled a meeting in another Emirate, which costed me 400+ AED in transportation for their negligence. Picture 3 – water tank’s lid missing, which I noticed only when I open the bonnet. Magically, it was somewhere in the garage.
Reading on many of the 1 star review, there are dangerous common pattern here: they drive cars without the owners knowing and authorizing it, often cars serviced by them are not driving like before, additional damages occurring while our precious vehicle are in their hands.
I had to leave my car this month at AG Cars for a few repairs. The staff who attended to me was Susmita. I had lot of queries regarding the repairs needed, claim from insurance etc. My multiple queries and whatsapp messages were answered promptly and patiently. I was guided and assisted well throughout the time my car was at the garage. The car was repaired to my satisfaction. Thank you.
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DISADVANTAGES
AttentiveEfficientFriendlyClient-oriented
26-11-2024
Youssef Sallouty United Arab Emirates
Repair
Very unproffessional. The worst service i had in my life
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DISADVANTAGES
02-10-2024
G Philippines
Ag cars services
Big credit to Mustafa alfaqeer very appreciated your help when the time im in ( the ag cars services) in deira he was there, bad services from ag cars services i went to ag to fix my car due to accident, someone message me to come and yo release the car, unfortunately the car still have scratch the staff from ag cars telling me that i will come back again to fix the car OMG and i complain lucky that mr mustafa alfaqeer is there and he assist me very welll again thank you so much mustafa alfaqeer
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DISADVANTAGES
Disappointing
30-08-2024
Marlon Philippines
WORST WORST EXPERIENCE EVER
I am writing to express my concerns regarding the service provided by AG Cars Deira. I brought my car to your facility on July 25th for minor repairs on my bumper (body repair), with the assurance that it was in good running condition. On August 9th, I was informed by Sukoon Insurance that the repairs were completed. However, upon collecting my vehicle, I found it dirty, with an empty fuel tank, missing items and coins, and unable to start despite adding petrol. The odometer also showed an increase in mileage that was not accounted for during my time at your facility. For another 4 days they did not find any solution to my car and “suggested” by staff member, Hamza, that I would need a tow truck to transport the car elsewhere for further repairs. It is concerning that my car, which was running well prior to the repairs, now has mechanical issues that were not present before.
Additional damage to the car when kept for Accidental repair
I recently had my car repaired at AG Cars Service in Deira after an accident. While the repair work met my expectations, I was extremely disappointed to find that the interior roof fabric was sagging when I got my car back.When I questioned the staff, they claimed it was due to the summer heat. However, my car was in their possession for over 20 days, and I believe it was their responsibility to ensure the car was properly cared for during that time. They had initially claimed they would complete the repairs in 7 working days, but it took much longer.Additionally, I noticed a few wear and tear issues in the parts they repaired, which is unacceptable given the time they had my car.This damage to my car’s interior and the additional wear and tear are, in my opinion, a clear case of negligence by AG Cars Service. Their dismissive response, attributing the damage to the weather, is unacceptable. I expected them to take accountability and provide a solution, but they chose to walk away from the issue. Sukoon insurance adviced me this garage, I would not recommend AG Cars Service due to their lack of responsibility and poor customer service. I hope they improve their practices and take better care of their customers’ vehicles in the future.
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DISADVANTAGES
DisappointingRudeUnprofessional
27-06-2024
Rathish India
Massive delay of my car repair
Massive delay in repairing my car . Initially sourced second hand parts which was not compatible to my car which consumed close to 2 months and now planning to source new parts which will again take 45 days. This is total unethical and unprofessional work. Improper handling of car even at the garage, observed additional damage to the car body.still vehicle not delivered. Please someone help and take this seriously. I will not recommend AG cars to any one. One of the worst car service provider I have experienced so far.Their delay had caused me serious physical, mental stress, professional and financial issues.
It’s quite disappointing to hear about the subpar service from AG Cars. Despite your efforts to schedule a car wash appointment, it seems they consistently fall short, with their weekend slots consistently booked up. Moreover, their policy of not accepting walk-ins after 12 pm further complicates matters, leaving customers like yourself stranded without the service they’ve paid for. It’s certainly concerning when a company prioritizes revenue over customer satisfaction. Have you considered expressing your grievances directly to AG Cars management? Providing feedback may prompt them to reassess their service policies and strive for improvement. Alternatively, exploring other service providers might offer a more reliable solution for your car maintenance needs.
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DISADVANTAGES
DisappointingRidiculous
03-05-2024
Ramsheed Jafar United Arab Emirates
Sukoon insurance advised this garage but very unprofessional
Had to give my RR for minor paint touchup due to rear scratches via insurance. But very unprofessional work resulting in additional paint bumps and spreaded the paint to rear lower guard which was black. Amd worst part is clean car they filled with dust inside and outside as they keep car in yard with windows opem for no reason.
The AG team here are incredible with very positive attitude (at least the ones I met) they tried to accommodate my request to the best of their ability And I must have to mention one Name Mr. Fahad who is very professional and empathetic he tries his best to meet all the request which some times are quite unreleastic as everybody wants their car to be fixed properly and fast, So thank you Fahad being patient and wonderful job done………….
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DISADVANTAGES
Attentive
08-12-2023
Jalil India
Car Repair
I got my car repaired at AG Car Garage Sharjah. Mr. Majid and Jennish were leading the team to get repair my car. For the last 12 years in UAE, the AG Car Garage I found not only trustworthy but also very competent. I recommend that others try AG if anyone requires a good garage.
Went to AG Garage Sharjah, the team was very welcoming and especially Majed handled the query very well and had done everything perfectly. Well Done Majed.
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Client-oriented
31-07-2023
Roberto Renna Italy
Cheating
If you want to loose your car FOR EVER take it here. They lie on everything you wait fo hours with no explanation. You assist to several unappy customers complaining and shouting. Many customers receive the car damaged (at least the complain also for this). QUALITY OF REPAIRING VERY POOR Painted color WRONG
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DISADVANTAGES
Horrible
05-07-2023
Hany Ibrahim United Arab Emirates
Good customer Care
Excellent work Excellent customer Care
Appreciated for Mohamed Sewilam support and help to make my satisfied
Appreciated all the works
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DISADVANTAGES
Fantastic
14-06-2023
Raju India
Very worst repair center for incident cars
Rated as 5 star but it’s not worth to give even 1 star. This is my 8 months old experience, now facing issue in my car. Staff speak nicely but repair service is very very poor quality. After repair I kept my car again for quality test like misalignment of wheels and sound which was coming after accident repair. Then re-aligned my wheels and without solving sound issue, now my all tyres treads worn out. I checked with tyre shop & they said that alignment was not done perfectly due to that I had to change all tyres. Not changed even damaged parts near wheel, where incident happened, this also cause to damage my tyres and paint is OMG very poor. Within a month started to pade colour. No response in call center which they provided. Totally waste of money and waste time. I don’t recommend to anyone.
Good location bad customer service .passing section very bad late attending . Less staff for testing section
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DISADVANTAGES
20-02-2023
Rich United Kingdom
Failure After Failure
Our experience has been one broken promise after another. Parts not sourced on time. Deadlines not met. Nobody picking up phones. Messages not being returned. Needing to constantly be on top of the garage for any of the work to get done. The garage has continually wasted our time, sitting for hours in their office as they made repairs they should have already made. On top of this, our car was issued with a lane-swerving fine of 400aed whilst our car was supposed to be in their workshop.
I would gladly recommend their services because they were customer-focused and offered reliable services at affordable pricing.
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DISADVANTAGES
ExcellentAffordable
31-05-2022
Samuel | Verified United Arab Emirates
Decent
I would gladly recommend their services because they were customer-oriented and provided credible services at reasonable prices.
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DISADVANTAGES
AttentiveKnowledgeable
30-04-2022
Maxwell | Verified United Arab Emirates
Experts
I had a pleasant experience with them when tried their services, they were experts and delivered optimal services.
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DISADVANTAGES
OptimalPleasant
28-04-2022
Nicholas | Verified United Arab Emirates
Great
I opt their AC services they were fast and delivered quick services, I had a pleasant experience with them.
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DISADVANTAGES
FastPleasant
11-04-2022
Shiloh | Verified United Arab Emirates
Best
The auto care services provided by them are the best they were trustworthy and honestly delivered their services.
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DISADVANTAGES
HonestTrustworthy
22-03-2022
Joziah | Verified United Arab Emirates
Satisfying
I had a satisfying with them when tried their auto detailing services, they were competent and delivered amazing services.
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DISADVANTAGES
AmazingCompetent
07-03-2022
MUHAMMAD UMAR United Arab Emirates
service Contract vehicles
More than perfect The services provided by this center are perfect. Their prices are reasonable and the staff is so professional!
Specially Thank to Mohamad Sewilam so professional and best person to deal with always available and helpful.
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DISADVANTAGES
Cooperative
17-02-2022
prajith gopi United Arab Emirates
Car repair
Excellent garage. Quick and clean service. Sunil is fantastic customer service person. I am happy with AG cars
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DISADVANTAGES
Fantastic
15-02-2022
Carson | Verified United Arab Emirates
Great
I ask them for the mechanical repair services and it was good they were professional and delivered perfect auto repair services.
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DISADVANTAGES
PerfectProfessional
10-02-2022
Sonny | Verified United Arab Emirates
Perfect
The auto care services provided by them are perfect they were competent and delivered satisfying services.
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DISADVANTAGES
CompetentSatisfying
28-01-2022
Carlo Philippines
Damage Repair from accident
These guys are doing their job well. You can get your car on the timeline given in a perfect condition. Good job, especially to Mr. Sunil who managed from start to finish…
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DISADVANTAGES
ReliableSmartUnique
23-01-2022
Tharanik United Arab Emirates
Car repairing
One of the best service provider. Too professional and well managed organisation to focus on the customer satisfaction and solving query. All the above keep their commitment and deliver on time.
I have visited them for the mechanical repair work and it was great, they are competent and delivered excellent services.
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DISADVANTAGES
CompetentExcellent
04-01-2022
Jace | Verified United Arab Emirates
Fast
I opt them for the AC services and they were efficient and delivered satisfying services quickly, overall it was perfect.
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DISADVANTAGES
EfficientFull Service
28-12-2021
Mateo | Verified United Arab Emirates
Good
They are competent and delivered outstanding services it was a satisfying experience with them to try their car polish services, they did a good job.
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DISADVANTAGES
CompetentOutstanding
19-12-2021
Dileep Shamsudeen United Arab Emirates
Long delay with no proper justification
I dropped my car on 6th Dec for repairs ..They took almost 10 days for estimation for small dent in the back SUV door..Even the insurance approval the work is not yet started… Always saying we are running shortage of staff..to get proper response also very difficult…very disappointed service…Never ever experienced in Dubai
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DISADVANTAGES
Disappointing
15-12-2021
Bentley | Verified United Arab Emirates
Attentive
AG cars provide perfect car care services, staffs were friendly and attentive and deliver good car care services.
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DISADVANTAGES
FriendlyPerfect
11-12-2021
Everett | Verified United Arab Emirates
Outstanding
I am satisfied with the detailing services provided them are fantastic, they are knowledgeable and delivered outstanding services.
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DISADVANTAGES
FantasticKnowledgeable
05-12-2021
Paul David India
Excellent Job
Recently I took my Car to AG cars for a repair I am satisfied with the service provided it is excellent I appreciate Mr Sunil who is very professional and helpful also delivered the service on time Great Job
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Excellent
23-11-2021
Richard | Verified United Arab Emirates
Satisfied
I opt them for the auto detailing services and it was a good experience with them as they were professional and smartly delivered their services, I am satisfied.
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DISADVANTAGES
SmartProfessional
22-11-2021
Jameson | Verified United Arab Emirates
Satisfied
I am satisfied with their mechanical repair service, they are credible and deliver outstanding services.
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CredibleOutstanding
11-11-2021
Yasser | Verified United Arab Emirates
Superb!
The car detailing service provided by this center is perfect. Also, their prices are so reliable and affordable. Totally satisfying experience.
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DISADVANTAGES
PerfectSatisfying
26-10-2021
Meirong | Verified United Arab Emirates
More than perfect
The services provided by this center are perfect. Their prices are reasonable and the staff is so professional!
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DISADVANTAGES
PerfectProfessional
10-10-2021
Derya | Verified United Arab Emirates
Amazing services
This center is offering amazing services at very affordable prices. I was satisfied with my experience and I would always recommend them.
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DISADVANTAGES
AmazingAffordable
08-10-2021
Joaquin | Verified United Arab Emirates
Reliable
I went to them for AC services and they have delivered satisfying and their prices are good quite affordable.
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DISADVANTAGES
SatisfyingAffordable
21-09-2021
Cheryl Nadugo Philippines
JOSHELLE/RECEPTION
She is amazing from the start, I left our car for repair and she was very helpful and easy to communicate with, my email was not going through and she assisted all the way, she is precise and excellent in answering all my inquiries. She is an asset to Ag Team!! Outstanding staff.
I was satisfied and happy with my experience with this company. The spare parts provided by them are perfect, with perfect quality, and totally affordable price.
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DISADVANTAGES
PerfectAffordable
09-09-2021
Stevenson | Verified United Arab Emirates
Well-experienced team!
I would always be thankful to the team working at this garage. As I went there to check the A/C in my car. They were very professional and they finished the service within a short period of time. They’re a very well-experienced team!
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DISADVANTAGES
FastProfessional
31-08-2021
Carl | Verified United Arab Emirates
Satisfying
I went to them to avail their services for my vehicle’s battery, they are efficient and perfectly deliver their services at affordable prices.
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DISADVANTAGES
PerfectAffordable
08-08-2021
Nathaniel | Verified United Arab Emirates
Perfect
I went to them to fix the AC issue of my vehicle, they have fixed it quickly, my experience with them was good, sure I will try their other services when needed.
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DISADVANTAGES
FastSatisfying
03-08-2021
Mateo | Verified United Arab Emirates
Well Trained
I have tried their battery services for my vehicle, they are competent and well trained and provided satisfying services to their clients.
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DISADVANTAGES
CompetentSatisfying
13-07-2021
Logan | Verified United Arab Emirates
Attentive
I have tried their car detailing services as their services are perfectly reliable, staffs were efficient was attentive, which I like it, overall it was a satisfying experience.
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DISADVANTAGES
EfficientSatisfying
01-07-2021
Eithan | Verified United Arab Emirates
Reliable
As they are offering various services, I have visited them for AC services which they have done it quickly, staff was fast and competent in their work.
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DISADVANTAGES
CompetentFast
20-05-2021
Pedro | Verified United Arab Emirates
Satisfying!
I took the Car polish and detailing service with this company. The service was perfect and the staff was professional! Satisfying experience.
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DISADVANTAGES
SatisfyingProfessional
20-05-2021
Lathyn | Verified United Arab Emirates
Professional team
The A/C repairing service provided by this company is more than perfect. The A/C in my car needed to be fixed so I went to them. The team was very professional and attentive and they fixed the A/C perfectly!
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DISADVANTAGES
AttentiveProfessional
13-05-2021
Brixton | Verified United Arab Emirates
Advisable
I took their car polishing services, which I really liked it they have made it perfectly, and their prices are good too, I will recommend this company to others for car services.
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DISADVANTAGES
InexpensivePerfect
03-05-2021
Rhett | Verified United Arab Emirates
Satisfied
There was some battery issue in my vehicle, I took my car to them they checked it fix it, they identify the problem in a blink of an eye, they are knowledgeable and professional.
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DISADVANTAGES
KnowledgeableProfessional
18-04-2021
Waylon | Verified United Arab Emirates
Efficient
I have availed their mechanical repair services on my friend’s suggestion, it was good they perfect made the repair and they are quick too in delivering their services.
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DISADVANTAGES
FastPerfectReliable
13-04-2021
Jack | Verified United Arab Emirates
Testing center available!!
I think this is the most unique and reliable feature any car services company can achieve. I always heard about it but couldn’t find any company providing it with affordable prices but at this company, its price is really reliable and very affordable. I tried it and it was really amazing experience.
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DISADVANTAGES
ConvenientAffordable
30-03-2021
Ad
Reviews
8888 United Arab Emirates
CAR REPAIR
I am extremely disappointed and unhappy with the service we received from AG Cars.
Our car was sent to their shop on June 30, 2026. After waiting for almost three weeks, we called them to ask for an update. We were told that they had already ordered the necessary parts and were just waiting for them to arrive before they could proceed with the repair. After one month, we followed up again to check on the progress of the car.
They then asked us to come back on Thursday, August 6, 2026, to check the car. When we arrived, we were told that we could not see the car because it was inside the painting room and that the paint fumes were not safe for our health. We accepted their explanation at that time.
However, later, when we passed by their shop, we saw our car outside the garage, not inside the painting room as we had been told. Naturally, this made us question the information we were receiving.
We were again told to come back on Friday, but when we went there, nothing had been done yet. We were then told that it would be ready by Monday because they needed to allow the paint to dry properly. On Monday, we called again and were told that it would be ready on Tuesday instead.
On Tuesday morning, we checked again and saw that the car was still outside. I called them, understandably already upset because of the repeated delays. During the call, I was again told that the car was inside the painting room. However, at the exact same time, my family was at the shop and confirmed that the car was still outside.
Only then were we told, “Okay, Madam, I will bring the car inside.”
I asked what time we could collect the car, and once again we were told 4:00 PM. We arrived at 4:00 PM, but the car was still not finished. We ended up waiting until 8:00 PM before the car was finally completed.
What makes this even more frustrating is that our car was with AG Cars for approximately 40 days before we were finally able to take it back.
We understand that car repairs can sometimes take time, especially when parts need to be ordered and when painting requires sufficient drying time. However, 40 days is a very long time. What is most disappointing is not only the delay, but also the repeated promises, changing timelines, and inconsistent information we received throughout the process.
We were repeatedly told to come back on different dates, only to find that the car was still not ready. We were also told that the car was inside the painting room, while we could actually see that it was outside.
As customers, we expect honest communication, proper coordination, transparency, and respect for our time. Unfortunately, our experience with AG Cars was far from that.
This was an extremely frustrating and disappointing experience. After waiting approximately 40 days and repeatedly being given different explanations and promised completion dates, I cannot say that I am satisfied with the service provided by AG Cars.
I sincerely hope the management takes customer complaints seriously and improves their service and communication. Customers deserve to be kept properly informed and treated with honesty, transparency, and respect.
Very disappointing experience. I would not recommend AG Cars based on the service we received.
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DISADVANTAGES
Disappointing
12-08-2026
Leslie B. Godin India
Collecting my Mulkiya after vehicle testing
I went to AG Cars Al Mamzar to print my mulkiya at the machine as the test had been completed earlier. I was surprised to see a gent assisting the customers with payment and collection of the mulkiya. At first I felt it was quite unnecessary as I used to do this on my own. However when my turn came I was pleasantly surprised that he read my file number and within a minute or two handed me my mulkiya. The friendly, helpful and respectful manner in which he did his job left me very impressed. I took the trouble to thank him before I left.Thank you Abdullah Al Hubaishi.
I have been looking for a proper, reliable workshop for my Audi S6 for a very long time. I visited numerous garages in the past, and they all left me with a bad aftertaste. Ironically, I found AG Cars completely by accident after a car mishap when my provider, Sukoon Insurance, assigned me to this facility. The experience has been absolutely flawless from start to finish. Mr. Mohammed looked after my case; he was incredibly friendly and constantly kept me updated on the progress. I must also highly praise Mr. William and Mr. Sagar—their in-depth technical know-how completely reassured me that my car was finally in the right hands. Honestly, the entire team made me feel completely at home. From the security guard and the receptionist to the cashier, everyone was accommodating, polite, and welcoming. I am thrilled to say I will never need to look for another workshop or service center again. Thank you so much to the entire team!
BijuPappalil Ajman
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DISADVANTAGES
Amazing
25-06-2026
Biju Rajendran United Arab Emirates
The Complete, Perfect and affordable Garage!
⭐⭐⭐⭐⭐ Finally, the perfect garage for my Audi S6! I have been looking for a proper, reliable workshop for my Audi S6 for a very long time. I visited numerous garages in the past, and they all left me with a bad aftertaste. Ironically, I found AG Cars completely by accident after a car mishap when my provider, Sukoon Insurance, assigned me to this facility. The experience has been absolutely flawless from start to finish. Mr. Mohammed looked after my case; he was incredibly friendly and constantly kept me updated on the progress. I must also highly praise Mr. William and Mr. Sagar—their in-depth technical know-how completely reassured me that my car was finally in the right hands. Honestly, the entire team made me feel completely at home. From the security guard and the receptionist to the cashier, everyone was accommodating, polite, and welcoming. I am thrilled to say I will never need to look for another workshop or service center again. Thank you so much to the entire team! BijuPappalil Ajman
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DISADVANTAGES
Amazing
25-06-2026
romualdo albasin United Arab Emirates
Fake AMC for car service
We are a owner of Chevrolet Trax. See the below comments and attached photos the reason why I put a lot of disadvantage.
The AMC consist of 3 services all in all. 2 minor service and 1 major service. In minor service cover only motor change oil 10k mileage, break fluid and coolant top-up, and inspection (cannot remember how many points). For the major service cover 10k engine oil change, transmission/gear oil change, ac filter change, brake pad change, coolant and break fluid top, and inspection (cannot remember how many points).
1. They did not change the brake pad because they said it is still okey. Actually, i replace it by my self at around 80K mileage. But my point is whether it is still okey but it was used or not torn out. They need to replace as it was in the scope of AMC. The in-charge I’ve spoke is very cruel dealing customer as the manager is on leave as per the receptionist. He told me that if they check and still okey they will not replace. They will replace only once it worn out. I explained and told him so your AMC is a liar why they did not put clearly in AMC. Also, i told him that see the dash board the oil indicate 31% and saying i do not know what is happening and your saying and arguing back. 3. Oil status in dashboard 31%. I do not know if they replace the oil or not. As the mileage did not reach 10k. Because I followed the AMC which come first 10K or 6 months. 2. Coolant top-up refill excessively. When got home in busy day after took the car in the afternoon. I checked the coolant because it seems the color in the tank was bit change. The coolant color of AC Delco (GM recommended to use) is orange and when i saw there is pinkish color and immediately open to check. And suddenly the coolant overfall as the engine is still heat it was not happened to me before although the engine is hot. Because I follow the mark of maximum. Now i do not know which brand they put. 3. Security attitude. My car was surrounded with other cars and cannot move out. I hand over the gate pass to him and ask the key of car. He said it was in the car. Then told him there is other car blocked my car and cannot come out. Then something come up my mind to check the break pad. Security asked me to go out first before to check. I told him wait for a while i am checking. Then they returned the car and blocked it again. I shouted him told that I’ve waited 30 mins and for a couple of minute you cannot wait. How stupid you are. 4. They replace the ac filter which is compatible for other car.
IN CONCLUSION. THINK MORE THAN TWICE TO TAKE AMC TO AG CARS. BECAUSE YOU MIGHT EXPERIENCE WHAT I HAVE EXPERIENCED. THEY ARE UNPROFESSIONAL AND NOT FOLLOWING THE TERMS AND CONDITIONS WHICH IS WRITTEN IN AMC. THEY ARE FRAUD AND FAKE TAKING MONEY FOR THOSE WORKING HARD TO PAY TO THEM.
If I could give zero stars, I genuinely would. My experience with Al Ghurair Garage in Deira (Barancho area) for a Sokoon insurance repair has been one of the worst service experiences I’ve ever had.
What should have been a simple trunk repair—on a part that wasn’t even originally faulty—ended up taking almost an entire month, with absolutely nothing to justify the delay. And when I finally saw the result, it was even more disappointing:
The panel gaps are huge, uneven, and completely unprofessional.
The PAJERO SPORTS logo is misaligned and looks like it was applied without any care.
Some interior panels are loose, missing clips, or not installed properly at all.
A plastic cover is missing, and no explanation was given.
The paint job is uneven, with obvious overspray and excess paint on areas that were never supposed to be painted.
The electronic trunk no longer works, even though it was perfectly functional before giving them the car.
Another major frustration: they kept my car parked outside in the open under the full heat of the sun. I even provided a windshield cover, yet they didn’t bother to use it until I repeatedly told them. The level of carelessness was unbelievable.
What made it worse was the staff’s attitude — they acted as if these issues were not their responsibility and showed no willingness to correct their mistakes. No accountability, no professionalism, nothing.
Calling the attention of Sokoon Insurance: Based on my experience, your company’s reputation is being damaged by partnering with this kind of garage. Customers trust you to choose dependable and quality repair centers, and this garage—based on how my vehicle was handled—falls far below acceptable standards.
I strongly advise anyone who values their vehicle and their time to avoid this garage completely.
I would to commend Abu Saleh for being professional, and accommodating. He explained to me the process and coordinated properly to the insurance. He is really helpful and on time. I brought my car for repair and the team were very quick that in just 3 days I got my car back. Thank you guys for your help.
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DISADVANTAGES
AdvisableAttentiveCooperativeClient-oriented
13-11-2025
Sudhir United Arab Emirates
Car Service
Excellent work done . Mr Rasool was our service engineer. He did his best to deliver the car on time. He was very helpful. I will for sure recommend AG car service to my friends.
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DISADVANTAGES
CompetentExcellentHelpfulAffordable
07-09-2025
Mimoune RABHI United Arab Emirates
Disastrous repairs
Following an accident, i have been asked by my insurance to bring my car to AG SERVICES Worshop, they made a very dirty job:
– Very bad quality of repairs (please refer to the attached pictures). – Missing parts – They asked me to handle others repairs that I never asked for (as per them not due to the accident). Their only goal was to make other sales…. (Please refer to the attached)
After after taking the car back to the garage, they promised me to call me back in 2 days, after one week, nobody called me back and after I sent a reminder, I have been told that the delivery of the missing part will take one month.
Now, my level of trust for this workshop between 0 and 10 is -3, I can’t bring my car back to these scammers and I’d like to proceed with the repairs in a trusted workshop and I’ll take the full responsibility. I hope the insurance didn’t proceed with any payment and instead, I’d like to have the related amount as a compensation to repair my car myself. If Sukoon doesn’t make the right decision, I’ll raise a case in Dubai courts.
Also, I do encourage Sukoon to stop working with this workshop to preserve their reputation, this garage is making Sukoon brand image dirty.
I raised a complaint against this team of scammers to Sukoon, I can’t wait to see what would be Sukoon decision, I’ll keep you posted.
The staff was very cooperative and nice. Car given for sound from under chassis. Received back with same sound. They did works not related to the sound and billed a big amount. Feels cheated
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DISADVANTAGES
Cooperative
IncompetentExpensive
04-06-2025
Mel Patrick Nagares United Arab Emirates
Complaints about AG Cars Services Deira (MTC-0235615)
It took them 16 days to get my car fixed. And it costs me 30dhs per day for parking and I wouldn’t mind it much if they will get my car fixed as they promised, but NOT. And it seemed that the delay was caused because they were not true to what they said. Stating changing the REAR DOOR, but instead just repaired it
They will say they will call you back but they WILL NOT
They told me that the will replace the Rear panel but it doesn’t seem like it as there are still cracks and dents hidden on it. They think it will go unnoticed. This is very disappointing and poor service! and unacceptable. See the photo below:
paint is damaged due to fitting i guess, unprofessional workmanship
This is why I said it seemed they did not change the rear panel. See for yourself the QUALITY they are providing for YOUR customers.
They did not even replaced this part: Did not even minded aligning it
The knob is already shaking and loose
AND WHAT’S EVEN MORE SATISFYING IS THAT THEY ADDED A DENT AND PAINT CHIP ON MY CAR!
If there is an option 0 star, i would choose 0 star for this kind of experience in ag cars. Mr. R**** is not a client oriented person and etc. It was really horrible coordination experience with him.
Visited AG Cars today for car wash. Mr. Shibu (Service Advisor) was very helpful and provide all the required information even though the incorrect booking done by the call center.
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DISADVANTAGES
AdvisableHelpfulSatisfying
26-04-2025
Francesco Galdi Italy
Delays, Additional Damages, Car was driven without my authorization
Awful experience. Being directed by Sukoon here after a minor car crash, the garage is part of their “premium” range apparently. Car was delivered the first time in laughable condition, kept in the garage for another three days and delivered with a switch broken, the car has been allegedly driven to a “yard” and for a “test drive” (??) by the team. For the first time in my life I had to go through a phone call with the Manager of the branch telling me “you are arrogant, i won’t fix your car”, the reception Manager ghosted me and throughout the repairing process I had to constantly follow up as no details were shared (what a premium experience, indeed?). No pictures provided after my request of clarifying the happenings of the broken switch, check-in of the car made in a very unprofessional way, so much so that they missed to highlight a dent in the right front tyre of my car, which I could have taken massively advantage of. Steer clear from this place if you value your car and its value. Despite my many request of being contacted by the Manager of the branch, he never picked up the phone and took the time to go through all details with me.
Picture 1 – switch broken, I have never been provided pictures upon checking in the car. Picture 2 – team scrambling to fix the wobbly headlight they patched up. The day they deem the car ready I have scheduled a meeting in another Emirate, which costed me 400+ AED in transportation for their negligence. Picture 3 – water tank’s lid missing, which I noticed only when I open the bonnet. Magically, it was somewhere in the garage.
Reading on many of the 1 star review, there are dangerous common pattern here: they drive cars without the owners knowing and authorizing it, often cars serviced by them are not driving like before, additional damages occurring while our precious vehicle are in their hands.
I had to leave my car this month at AG Cars for a few repairs. The staff who attended to me was Susmita. I had lot of queries regarding the repairs needed, claim from insurance etc. My multiple queries and whatsapp messages were answered promptly and patiently. I was guided and assisted well throughout the time my car was at the garage. The car was repaired to my satisfaction. Thank you.
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DISADVANTAGES
AttentiveEfficientFriendlyClient-oriented
26-11-2024
Youssef Sallouty United Arab Emirates
Repair
Very unproffessional. The worst service i had in my life
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DISADVANTAGES
02-10-2024
G Philippines
Ag cars services
Big credit to Mustafa alfaqeer very appreciated your help when the time im in ( the ag cars services) in deira he was there, bad services from ag cars services i went to ag to fix my car due to accident, someone message me to come and yo release the car, unfortunately the car still have scratch the staff from ag cars telling me that i will come back again to fix the car OMG and i complain lucky that mr mustafa alfaqeer is there and he assist me very welll again thank you so much mustafa alfaqeer
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DISADVANTAGES
Disappointing
30-08-2024
Marlon Philippines
WORST WORST EXPERIENCE EVER
I am writing to express my concerns regarding the service provided by AG Cars Deira. I brought my car to your facility on July 25th for minor repairs on my bumper (body repair), with the assurance that it was in good running condition. On August 9th, I was informed by Sukoon Insurance that the repairs were completed. However, upon collecting my vehicle, I found it dirty, with an empty fuel tank, missing items and coins, and unable to start despite adding petrol. The odometer also showed an increase in mileage that was not accounted for during my time at your facility. For another 4 days they did not find any solution to my car and “suggested” by staff member, Hamza, that I would need a tow truck to transport the car elsewhere for further repairs. It is concerning that my car, which was running well prior to the repairs, now has mechanical issues that were not present before.
Additional damage to the car when kept for Accidental repair
I recently had my car repaired at AG Cars Service in Deira after an accident. While the repair work met my expectations, I was extremely disappointed to find that the interior roof fabric was sagging when I got my car back.When I questioned the staff, they claimed it was due to the summer heat. However, my car was in their possession for over 20 days, and I believe it was their responsibility to ensure the car was properly cared for during that time. They had initially claimed they would complete the repairs in 7 working days, but it took much longer.Additionally, I noticed a few wear and tear issues in the parts they repaired, which is unacceptable given the time they had my car.This damage to my car’s interior and the additional wear and tear are, in my opinion, a clear case of negligence by AG Cars Service. Their dismissive response, attributing the damage to the weather, is unacceptable. I expected them to take accountability and provide a solution, but they chose to walk away from the issue. Sukoon insurance adviced me this garage, I would not recommend AG Cars Service due to their lack of responsibility and poor customer service. I hope they improve their practices and take better care of their customers’ vehicles in the future.
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DISADVANTAGES
DisappointingRudeUnprofessional
27-06-2024
Rathish India
Massive delay of my car repair
Massive delay in repairing my car . Initially sourced second hand parts which was not compatible to my car which consumed close to 2 months and now planning to source new parts which will again take 45 days. This is total unethical and unprofessional work. Improper handling of car even at the garage, observed additional damage to the car body.still vehicle not delivered. Please someone help and take this seriously. I will not recommend AG cars to any one. One of the worst car service provider I have experienced so far.Their delay had caused me serious physical, mental stress, professional and financial issues.
It’s quite disappointing to hear about the subpar service from AG Cars. Despite your efforts to schedule a car wash appointment, it seems they consistently fall short, with their weekend slots consistently booked up. Moreover, their policy of not accepting walk-ins after 12 pm further complicates matters, leaving customers like yourself stranded without the service they’ve paid for. It’s certainly concerning when a company prioritizes revenue over customer satisfaction. Have you considered expressing your grievances directly to AG Cars management? Providing feedback may prompt them to reassess their service policies and strive for improvement. Alternatively, exploring other service providers might offer a more reliable solution for your car maintenance needs.
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DISADVANTAGES
DisappointingRidiculous
03-05-2024
Ramsheed Jafar United Arab Emirates
Sukoon insurance advised this garage but very unprofessional
Had to give my RR for minor paint touchup due to rear scratches via insurance. But very unprofessional work resulting in additional paint bumps and spreaded the paint to rear lower guard which was black. Amd worst part is clean car they filled with dust inside and outside as they keep car in yard with windows opem for no reason.
The AG team here are incredible with very positive attitude (at least the ones I met) they tried to accommodate my request to the best of their ability And I must have to mention one Name Mr. Fahad who is very professional and empathetic he tries his best to meet all the request which some times are quite unreleastic as everybody wants their car to be fixed properly and fast, So thank you Fahad being patient and wonderful job done………….
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DISADVANTAGES
Attentive
08-12-2023
Jalil India
Car Repair
I got my car repaired at AG Car Garage Sharjah. Mr. Majid and Jennish were leading the team to get repair my car. For the last 12 years in UAE, the AG Car Garage I found not only trustworthy but also very competent. I recommend that others try AG if anyone requires a good garage.
Went to AG Garage Sharjah, the team was very welcoming and especially Majed handled the query very well and had done everything perfectly. Well Done Majed.
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DISADVANTAGES
Client-oriented
31-07-2023
Roberto Renna Italy
Cheating
If you want to loose your car FOR EVER take it here. They lie on everything you wait fo hours with no explanation. You assist to several unappy customers complaining and shouting. Many customers receive the car damaged (at least the complain also for this). QUALITY OF REPAIRING VERY POOR Painted color WRONG
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DISADVANTAGES
Horrible
05-07-2023
Hany Ibrahim United Arab Emirates
Good customer Care
Excellent work Excellent customer Care
Appreciated for Mohamed Sewilam support and help to make my satisfied
Appreciated all the works
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DISADVANTAGES
Fantastic
14-06-2023
Raju India
Very worst repair center for incident cars
Rated as 5 star but it’s not worth to give even 1 star. This is my 8 months old experience, now facing issue in my car. Staff speak nicely but repair service is very very poor quality. After repair I kept my car again for quality test like misalignment of wheels and sound which was coming after accident repair. Then re-aligned my wheels and without solving sound issue, now my all tyres treads worn out. I checked with tyre shop & they said that alignment was not done perfectly due to that I had to change all tyres. Not changed even damaged parts near wheel, where incident happened, this also cause to damage my tyres and paint is OMG very poor. Within a month started to pade colour. No response in call center which they provided. Totally waste of money and waste time. I don’t recommend to anyone.
Good location bad customer service .passing section very bad late attending . Less staff for testing section
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DISADVANTAGES
20-02-2023
Rich United Kingdom
Failure After Failure
Our experience has been one broken promise after another. Parts not sourced on time. Deadlines not met. Nobody picking up phones. Messages not being returned. Needing to constantly be on top of the garage for any of the work to get done. The garage has continually wasted our time, sitting for hours in their office as they made repairs they should have already made. On top of this, our car was issued with a lane-swerving fine of 400aed whilst our car was supposed to be in their workshop.
I would gladly recommend their services because they were customer-focused and offered reliable services at affordable pricing.
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DISADVANTAGES
ExcellentAffordable
31-05-2022
Samuel | Verified United Arab Emirates
Decent
I would gladly recommend their services because they were customer-oriented and provided credible services at reasonable prices.
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DISADVANTAGES
AttentiveKnowledgeable
30-04-2022
Maxwell | Verified United Arab Emirates
Experts
I had a pleasant experience with them when tried their services, they were experts and delivered optimal services.
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DISADVANTAGES
OptimalPleasant
28-04-2022
Nicholas | Verified United Arab Emirates
Great
I opt their AC services they were fast and delivered quick services, I had a pleasant experience with them.
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DISADVANTAGES
FastPleasant
11-04-2022
Shiloh | Verified United Arab Emirates
Best
The auto care services provided by them are the best they were trustworthy and honestly delivered their services.
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DISADVANTAGES
HonestTrustworthy
22-03-2022
Joziah | Verified United Arab Emirates
Satisfying
I had a satisfying with them when tried their auto detailing services, they were competent and delivered amazing services.
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DISADVANTAGES
AmazingCompetent
07-03-2022
MUHAMMAD UMAR United Arab Emirates
service Contract vehicles
More than perfect The services provided by this center are perfect. Their prices are reasonable and the staff is so professional!
Specially Thank to Mohamad Sewilam so professional and best person to deal with always available and helpful.
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DISADVANTAGES
Cooperative
17-02-2022
prajith gopi United Arab Emirates
Car repair
Excellent garage. Quick and clean service. Sunil is fantastic customer service person. I am happy with AG cars
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DISADVANTAGES
Fantastic
15-02-2022
Carson | Verified United Arab Emirates
Great
I ask them for the mechanical repair services and it was good they were professional and delivered perfect auto repair services.
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DISADVANTAGES
PerfectProfessional
10-02-2022
Sonny | Verified United Arab Emirates
Perfect
The auto care services provided by them are perfect they were competent and delivered satisfying services.
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DISADVANTAGES
CompetentSatisfying
28-01-2022
Carlo Philippines
Damage Repair from accident
These guys are doing their job well. You can get your car on the timeline given in a perfect condition. Good job, especially to Mr. Sunil who managed from start to finish…
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DISADVANTAGES
ReliableSmartUnique
23-01-2022
Tharanik United Arab Emirates
Car repairing
One of the best service provider. Too professional and well managed organisation to focus on the customer satisfaction and solving query. All the above keep their commitment and deliver on time.
I have visited them for the mechanical repair work and it was great, they are competent and delivered excellent services.
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DISADVANTAGES
CompetentExcellent
04-01-2022
Jace | Verified United Arab Emirates
Fast
I opt them for the AC services and they were efficient and delivered satisfying services quickly, overall it was perfect.
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DISADVANTAGES
EfficientFull Service
28-12-2021
Mateo | Verified United Arab Emirates
Good
They are competent and delivered outstanding services it was a satisfying experience with them to try their car polish services, they did a good job.
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DISADVANTAGES
CompetentOutstanding
19-12-2021
Dileep Shamsudeen United Arab Emirates
Long delay with no proper justification
I dropped my car on 6th Dec for repairs ..They took almost 10 days for estimation for small dent in the back SUV door..Even the insurance approval the work is not yet started… Always saying we are running shortage of staff..to get proper response also very difficult…very disappointed service…Never ever experienced in Dubai
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DISADVANTAGES
Disappointing
15-12-2021
Bentley | Verified United Arab Emirates
Attentive
AG cars provide perfect car care services, staffs were friendly and attentive and deliver good car care services.
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DISADVANTAGES
FriendlyPerfect
11-12-2021
Everett | Verified United Arab Emirates
Outstanding
I am satisfied with the detailing services provided them are fantastic, they are knowledgeable and delivered outstanding services.
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FantasticKnowledgeable
05-12-2021
Paul David India
Excellent Job
Recently I took my Car to AG cars for a repair I am satisfied with the service provided it is excellent I appreciate Mr Sunil who is very professional and helpful also delivered the service on time Great Job
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Excellent
23-11-2021
Richard | Verified United Arab Emirates
Satisfied
I opt them for the auto detailing services and it was a good experience with them as they were professional and smartly delivered their services, I am satisfied.
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SmartProfessional
22-11-2021
Jameson | Verified United Arab Emirates
Satisfied
I am satisfied with their mechanical repair service, they are credible and deliver outstanding services.
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CredibleOutstanding
11-11-2021
Yasser | Verified United Arab Emirates
Superb!
The car detailing service provided by this center is perfect. Also, their prices are so reliable and affordable. Totally satisfying experience.
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PerfectSatisfying
26-10-2021
Meirong | Verified United Arab Emirates
More than perfect
The services provided by this center are perfect. Their prices are reasonable and the staff is so professional!
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PerfectProfessional
10-10-2021
Derya | Verified United Arab Emirates
Amazing services
This center is offering amazing services at very affordable prices. I was satisfied with my experience and I would always recommend them.
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AmazingAffordable
08-10-2021
Joaquin | Verified United Arab Emirates
Reliable
I went to them for AC services and they have delivered satisfying and their prices are good quite affordable.
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SatisfyingAffordable
21-09-2021
Cheryl Nadugo Philippines
JOSHELLE/RECEPTION
She is amazing from the start, I left our car for repair and she was very helpful and easy to communicate with, my email was not going through and she assisted all the way, she is precise and excellent in answering all my inquiries. She is an asset to Ag Team!! Outstanding staff.
I was satisfied and happy with my experience with this company. The spare parts provided by them are perfect, with perfect quality, and totally affordable price.
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PerfectAffordable
09-09-2021
Stevenson | Verified United Arab Emirates
Well-experienced team!
I would always be thankful to the team working at this garage. As I went there to check the A/C in my car. They were very professional and they finished the service within a short period of time. They’re a very well-experienced team!
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FastProfessional
31-08-2021
Carl | Verified United Arab Emirates
Satisfying
I went to them to avail their services for my vehicle’s battery, they are efficient and perfectly deliver their services at affordable prices.
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PerfectAffordable
08-08-2021
Nathaniel | Verified United Arab Emirates
Perfect
I went to them to fix the AC issue of my vehicle, they have fixed it quickly, my experience with them was good, sure I will try their other services when needed.
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FastSatisfying
03-08-2021
Mateo | Verified United Arab Emirates
Well Trained
I have tried their battery services for my vehicle, they are competent and well trained and provided satisfying services to their clients.
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CompetentSatisfying
13-07-2021
Logan | Verified United Arab Emirates
Attentive
I have tried their car detailing services as their services are perfectly reliable, staffs were efficient was attentive, which I like it, overall it was a satisfying experience.
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EfficientSatisfying
01-07-2021
Eithan | Verified United Arab Emirates
Reliable
As they are offering various services, I have visited them for AC services which they have done it quickly, staff was fast and competent in their work.
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CompetentFast
20-05-2021
Pedro | Verified United Arab Emirates
Satisfying!
I took the Car polish and detailing service with this company. The service was perfect and the staff was professional! Satisfying experience.
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SatisfyingProfessional
20-05-2021
Lathyn | Verified United Arab Emirates
Professional team
The A/C repairing service provided by this company is more than perfect. The A/C in my car needed to be fixed so I went to them. The team was very professional and attentive and they fixed the A/C perfectly!
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AttentiveProfessional
13-05-2021
Brixton | Verified United Arab Emirates
Advisable
I took their car polishing services, which I really liked it they have made it perfectly, and their prices are good too, I will recommend this company to others for car services.
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InexpensivePerfect
03-05-2021
Rhett | Verified United Arab Emirates
Satisfied
There was some battery issue in my vehicle, I took my car to them they checked it fix it, they identify the problem in a blink of an eye, they are knowledgeable and professional.
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KnowledgeableProfessional
18-04-2021
Waylon | Verified United Arab Emirates
Efficient
I have availed their mechanical repair services on my friend’s suggestion, it was good they perfect made the repair and they are quick too in delivering their services.
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FastPerfectReliable
13-04-2021
Jack | Verified United Arab Emirates
Testing center available!!
I think this is the most unique and reliable feature any car services company can achieve. I always heard about it but couldn’t find any company providing it with affordable prices but at this company, its price is really reliable and very affordable. I tried it and it was really amazing experience.
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ConvenientAffordable
30-03-2021
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