Customer Experience
Customer Experience
414 Reviews • Great • 4/5

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Excellent | 67% |
Great | 11% |
Average | 0% |
Poor | 0% |
Bad | 22% |
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Description
Established in 1973 as the first UAE government-owned company specialized in the national and international marketing and distribution of petroleum products, ADNOC Distribution is now one of the region’s largest and most innovative petroleum companies.
ADNOC Distribution is the UAE’s leading operator of retail fuel service stations and the sole retail fuel operator in Abu Dhabi and Sharjah. Every month, more than 20 million visits are paid to our network of more than 360 retail service stations in Abu Dhabi, Dubai, Sharjah, Ajman, Fujairah, Ras Al Khaimah and Umm Al Quwain.
In addition, we are the leading marketer and distributor of fuels to commercial, government and military customers throughout the UAE, with a particularly dominant market position in Abu Dhabi. We also provide refueling and related services at seven international airports in the UAE.
We are also actively looking for growth opportunities at home and abroad across our diverse range of business sectors.
Our primary focus areas are:
A strong retail presence which includes ADNOC service stations providing a comprehensive range of fueling and related vehicle services including car washes, lube services and tire centers.
Popular ancillary services at our service stations including our extremely popular Oasis convenience stores -and more than 600 retail tenants at our service stations, including quick service restaurants such as McDonald’s, Starbucks and Costa Coffee.
Exclusive provision of annual vehicle inspections in the Emirate of Abu Dhabi
Our aviation services provide 24/7 support to airline customers, including passenger and cargo flights, the military and general aviation clients across the UAE
Tailored refueling services for corporate customers
Lubricants: we have a high standard lubricant and packaging plant which is marketed locally and regionally
State-of-the-art bunkering facilities at Zayed Port in Abu Dhabi, which refuel ships at arrival and departure
We also distribute and promote Natural Gas for Vehicles (NGV)
OUR VISION
We harness energy resources in the service of our nation.
OUR MISSION
Through partnership, innovation and a relentless focus on high-performance and efficiency we maximize the value of energy resources.
OUR VALUES
ADNOC has been entrusted with managing, developing and preserving Abu Dhabi's hydrocarbon reserves. This role comes with many responsibilities - to our shareholders, neighbours, customers, communities and our environment.
The values of our company, and our country, are inspired by our founding father, the late Sheikh Zayed bin Sultan Al Nahyan. They are the bedrock of our entire philosophy, and inspire and inform the way that we conduct ourselves every day.
Our values are the core principles that guide our decision making, and ensure consistency in our employees’ actions and behaviours. They represent our organization’s collective commitment to set, achieve and exceed ambitious targets.
Progressive
We harness the UAE’s spirit of innovation to ensure that our business remains at the forefront of the global energy industry.
Collaborative
We work in close collaboration with our partners and peers, leveraging our collective strengths to deliver mutually beneficial results.
Respectful
We encourage a culture of inclusivity and mutual respect, and always operate to the very highest professional and ethical standards.
Responsible
We are committed to proactively identifying ways that we can make a difference to our community, while maintaining an unwavering commitment to health, safety and the environment.
Efficient
We are a performance driven company, dedicated to maximizing the value of energy resources for the benefit of our people, our community, our partners and our nation.
OUR CULTURE
Our fundamental spirit and the character of our people.
Bring the energy
Unwavering passion, energy and enthusiasm defines our character and is reflected in how we work.
Embrace teamwork
Collaborative work is critical to our success and founded on the understanding that together we achieve more than we can alone
Seek excellence
We thrive on innovating new solutions, seizing opportunities and raising standards across everything we do.
Deliver results
We are driven to deliver and willing to do what it takes to ensure meeting our targets and reaching our aspirations.
Exceed expectations
We endeavor to achieve our best everyday and to never settle for anything less than the very best from ourselves, our people and our company.
Products and Services
- Lubes
- Gas
- Aviation
- Fuels
- Marine
- Rahal for Fleets
Location
ADNOC Distribution Head Office - Abu Dhabi - United Arab Emirates
Contact Details
- https://www.adnocdistribution.ae/
- +971800300
- [email protected]
- Abu Dhabi Head Office Sheikh Zayed Street Next to National Drilling Company and UNB Building P.O. Box: 4188 Abu Dhabi United Arab Emirates
- Abu Dhabi
- Abu Dhabi (UAE)



